# Page 4 | PhoneBurner Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is PhoneBurner the right Auto Dialer solution for you? Explore 176 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/134672/PhoneBurner/reviews --- PhoneBurner 4.8 (176) [View alternatives](https://www.capterra.com/p/134672/PhoneBurner/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of PhoneBurner ## Showing most helpful reviews Showing 76-100 of 176 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DM David M. Business Development / Sales Executive Office Used the software for: 2+ years ### "PhoneBurner Rocks!" May 9, 2019 5.0 Outstanding - say no more. Pros I make 4x the amount of average calls using PhoneBurner and the software makes me incredibly efficient by leaving voicemail and email at the same time with one click. Cons No cons - it’s very user friendly and works really well. Review Source JB Johnny B. Owner Entertainment Used the software for: 2+ years ### "Phoneburner allows me to get a full day's work done in 3 hours!" March 13, 2019 5.0 10 year customer. Silly to sell by phone without it. Pros Functionality. Easy to load leads. Phoneburner allows me to get a full day's work done in 3 hours! Cons Ease of use (more functions than I need) Review Source Response from PhoneBurner March 19, 2019 That's great to hear! Thanks for being such a terrific and loyal client :) KC Kevin C. President Insurance Used the software for: 6-12 months ### "Has Increase Productivity 3X" July 1, 2021 5.0 PhoneBurner has made my business much more efficient and profitable Pros The phone calls come quickly. My last software there was delay periods of sometimes 15, 20, seconds or more between calls. When dialing several hundred calls in a session, that adds up to a lot of time saved. Cons PhoneBurner is a little more advanced to set up...because it is a more advance platform. But the educational videos and customer support made it much easier. Review Source CK Conrad K. Sales Representative Used the software for: 1-2 years ### "PhoneBurner has been a solid program that allows us to make more calls. More calls=more business." February 8, 2018 4.0 Making more calls. more calls = more business and I would reccomend this service to anyone in sales. Pros They do not lie when they claim they can increase dial time by 4X. As soon as one call is finished, it's on to the next one. And if you need time to take notes you can obviously pause it. Cons Implementing this software was somewhat of a hassle but maybe that's because I myself am not the most computer savvy. Review Source RA Rodrigo A. Senior Account Executive Transportation/Trucking/Railroad Used the software for: 2+ years ### "Make my life easier" June 21, 2019 4.0 Very good, not give them and excellent since there is always room for improvements Pros Easy to use, reliable and with a lot of features. Cons Reporting, need to be able to customize the reports for the users. (Example, divide the phones per zone) Review Source TZ Tony Z. Senior Loan Officer Real Estate Used the software for: 1-2 years ### "Great Tool To Prospect and manage my contacts!" May 5, 2022 5.0 My overall experience has been great. It has been very helpful in managing my workload and contacts. Pros I like that it keeps me focused and I can bang out dozens of calls in a short amount of time. Cons I can't think of anything off hand. It works great with my CRM. Review Source RS Rocio S. Director of Operations Education Management Used the software for: 1-2 years ### "I can't be happier with PhoneBurner and their entire team!" October 13, 2020 5.0 Phenomenal! Pros Easy to use, customer service, adapts to our needs. Cons I would love for it to have more reporting options. Reason for choosing PhoneBurner Great customer service! Review Source Mark L. R. Realtor Real Estate Used the software for: I used a free trial ### "Meh" August 2, 2018 3.0 Pros Good single line dialer, clean interface. Cons Costs too much fro what it is. Can get multi-line dialers for same price or single line for less. Import feature hung and was a disaster. Review Source Response from PhoneBurner August 3, 2018 Mark, we're very sorry to hear about your experience during your free trial. We'd love the opportunity to do a one-on-one onboarding to help get you past any issues, and to show some unique features other real estate professionals are having a lot of success with. Please let us know if you're up for that. Our team would love to connect. VR Verified Reviewer Assistant Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Amazing Time Saver" May 14, 2021 5.0 Phone burner saves me so much time. I can make almost twice as many calls in the same time it used to take me to make calls without it. It just simplifies everything and is easy to use. I love how easy it is to click a button to report how the call went, and then I can download all that data and easily update my database. I also love having the phone script as an option right on the screen with the person's data. There are a lot of features, but you can get started using just the basics. Unlike some other software with lots of features, you don't have to learn how to use all of them just to use the few you need. Pros PhoneBurner has saved me so much time when making calls to thank & keep in touch with donors. The autodialing feature alone saves time and means I don't have to worry about accidentally typing in the wrong number. The voicemail drop feature is nice as well, and cuts down the time required to make phone calls almost in half. It is easy to set up and start working with it, the software is intuitive and they provide great onboarding training. There is even a free trial so you can see if you like it before purchasing. Cons The price is a little hard to swallow for smaller shops that might only have 1 person calling a hour or two a week. Review Source KS Kenneth S. Owner Consumer Services Used the software for: 6-12 months ### "PhoneBurner review" December 4, 2018 5.0 Everything from the free trial, to the ease of using it, to the customer service was excellent Pros I've been in sales for over 40 years and watched as auto dialer's and progressive dialer's progressed. I'm now a consultant and tried many of them who are out there now. Non of them are easier and offer mare the Phoneburner Cons To be very honest I don't have anything negative to say about the product except it would be nice if it were free Review Source Response from PhoneBurner December 5, 2018 Thanks so much Kenneth. That's great to hear! BP Balabadhruni P. Student Education Management Used the software for: 1-2 years ### "Pros and cons" January 8, 2023 4.0 Pros It is very useful for call recording.We can queue the incoming calls.Ease of use and the ability to quickly move from contact to contact Cons Could use a little bit better interface.And could improve the report option. Review Source Kim R. Health, Wellness and Fitness Used the software for: 1-2 years ### "Can't imagine life without this tool...." January 4, 2016 5.0 As an early adopter of PhoneBurner, I cannot imagine how I ever got along without it. Yes, it helps me do more in less time, but it's so much more than that. In a business built on relationships, it helps me find & identify those people I can help so much more efficiently. Review Source Response from PhoneBurner January 6, 2016 Kim, it's been great working you and your team… and we appreciate your business and suggestions! PF Patrick F. Loan Officer Financial Services Used the software for: 1-2 years ### "PhoneBurner" April 17, 2019 5.0 PhoneBurner is the most valuable tool I have other than my web site. It is a wonderful product. Pros This software is very intuitive. They are always thinking of new ways to improve their product. I really like that. Cons Nothing I can think of, I have really never found anything I didn't like. Review Source CL Chelsey L. VP Sales & Operations Used the software for: 6-12 months ### "Must have tool for sales team productivity and growth!" October 20, 2017 4.0 Pros Ease of implementation, and fast adoption for my B2B inside sales team. Seamless plug in with Salesforce (SFDC) and no technical support was needed to get it up and running. Ability to pre-record multiple voicemails and set call dispositions that automatically sync to SFDC is a huge time saver for my sales team, allowing them to spend more time on outreach. Any questions are immediately responded to by their amazing support team. Easily manage user base. Cons There a little room for improvement on report around time based reporting for larger scale businesses that utilize the platform. Review Source KD Kai D. Network Marketer Legal Services Used the software for: 2+ years ### "Best time saver!" June 18, 2019 5.0 Pros I love using phone burner. I can get more done in an hour with phone burner than I can throughout most of the day! All business is conversation and this allows me to do just that! I can make about 20 outbound dials an hour using this program, including voicemails and connects! Love it and would be with out it! Thanks Phone Burner! Cons I should use it more often to be sure I am getting my money's worth monthly! Review Source Robert M. Mortgage Processor Financial Services Used the software for: 6-12 months ### "PhoneBurner Review" January 18, 2019 5.0 Pros This software is amazing, it helps you literally 'burn' through your calling list. This tool allows me do an hour of manual work in about 15 minutes. Such a time saver and has allowed me to effectively reach out and communicate with new prospects at an efficient rate. Cons No cons! Can this software be free? Then it'd be even better! Review Source Rob S. Vice President of Mortgage Lending Financial Services Used the software for: 6-12 months ### "Phoneburner is the action arm of your CRM." January 6, 2019 5.0 Highly efficient and consistent dialing sessions, which are a cornerstone of my marketing. Pros First platform that does the dialing and tracks it efficiently. I have not experienced another way to get through a call list as efficiently. Cons Would be even better if there was a Slydial-like feature that allowed some of your dials to go directly to voicemail. Review Source William A. High-Performance Business & Financial Coach Financial Services Used the software for: Less than 6 months ### "Loved almost all the features" August 2, 2018 5.0 I learned that I'll probably use them after they institute inbound calling. Pros Amazing outbound phone dialer at a very affordable price. This software product is a snap to learn Cons It doesn't have inbound calling so when your client returns the call, you have to jump off the dialer to answer it, then put your notes to disposition the call again. Review Source ZI Zachery I. CFO Assistant Accounting Used the software for: 6-12 months ### "Makes dialing so much easier!" May 26, 2022 5.0 I've been using PhoneBurner for about 9 months now and I couldn't imagine life without it! Super easy to use. Definitely saves time and enables me to utilize my time in other aspects of my job. Pros Easy to import leads and start dialing within minutes! Cons Could use a little bit better interface. Review Source Liza M. Consultant, eLiaise Assistant(s) Telecommunications Used the software for: I used a free trial ### "This is a game changer!" August 10, 2017 5.0 Pros This was the best choice for our business. After vetting many options, we chose PhoneBurner because it was robust and the best value for the money. We're still in our first week and we've already increased our KPIs. What I love most is that our team is raving excited about it! Review Source JM Jake M. Marketing Analyst Marketing and Advertising Used the software for: 1-2 years ### "Time Saver" March 20, 2019 5.0 This is a time SAVER. I literally used PhoneBurner today to make some calls and saved an estimated 45 minutes! I made 29 calls, connected with 10 of those calls, and left 7 pre-recorded voicemails (tailored to who I was calling) in just under 40 minutes...and keep in mind that is under 40 minutes WITH 10 of my calls being answered, then turning into a conversation. PhoneBurner is a must if you are looking to make calls quicker without losing the quality of your talks on the phone. Pros \- Easy to use / implement - Amazing team / support - Great price for what is offered Cons I really cannot say anything bad about this software. Review Source CH Chris H. Owner Outsourcing/Offshoring Used the software for: 2+ years ### "Managing Partner" February 26, 2019 5.0 Great tool to track sales call process Pros Easy to use Simple Reporting is easy to understand Cons Live Listing or whispering function would be great if had Sometimes it takes forever for the recordings to populate Review Source TL Tobie L. Originating Branch Manager Real Estate Used the software for: 2+ years ### "The ULTIMATE efficiency tool!" April 3, 2020 5.0 Pros The Ease of use and the fact that is saves me so much time. Cons More compatibility with more programs would be nice! Review Source Response from PhoneBurner April 9, 2020 Thanks so much for the kind words Tobie. It's great to hear how productive you've been. Regarding compatibility, we integrate with 150+ tools and growing. Please reach out if there's one in particular you'd like to connect with. Perhaps we integrate already or will sometime soon. Cheers! DE Dala E. Distributor Marketing and Advertising Used the software for: Less than 6 months ### "Phone burner user review" April 28, 2020 5.0 It has been good. When I first got set up, there was some missing training that had me calling in frequently during my first dial session wanting answers to questions I had and we didn't figure out until about the 3rd call that my folders had not been set up and the calls were not leaving the contacts folder and being disposed to specific folders. Once we got that straightened out, we have been able to communicate well and my answers are easy to find through customer service which has been very knowledgeable. Pros I can make many outbound calls in a very short time and track the results of each call. Cons There is a gap in where a call should go if it stalls or doesn't connect. There are not disposition buttons for stalled calls that don't go through Review Source Sarah P. Mortgage Loan Originator Financial Services Used the software for: Less than 6 months ### "My Opinion of PhoneBurner" October 15, 2018 4.0 Pros My company has started using this program just recently and it is AMAZING. It helps organize and manage your pipeline and contacts with realtors, attorneys and prospects. Cons There's nothing I don't like about PhoneBurner so far. Review Source Similar Products Featured