--- title: "PhoneBurner Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PhoneBurner Software - reviews, pricing plans, popular comparisons to other Auto Dialer products and more." source_url: "https://www.capterra.com/p/134672/PhoneBurner/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # PhoneBurner Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PhoneBurner ## What is PhoneBurner? Stop dialing, and start connecting. PhoneBurner's efficient power dialer delivers exceptional call answer rates so reps have more meaningful conversations and squeeze more juice out of contact lists. Protect against spam flags. Automate tedious workflows. Blend phone, email + SMS. Coach live. Access industry-leading reports and analytics. Get award-winning support. Try PhoneBurner and compare your connect rates. ## What is PhoneBurner used for? [Auto Dialer](https://www.capterra.com/auto-dialer-software/)[Telemarketing](https://www.capterra.com/telemarketing-software/)[Inside Sales](https://www.capterra.com/inside-sales-software/) Top alternative Featured Overall rating Based on 179 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Starting price $165 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PhoneBurner?[Manage this product listing](https://www.g2.com/products/phoneburner/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PhoneBurner 4.8 (177) VS. [4.6 (145)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting Price $165 Per User, Per Month Starting Price $239 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (173) Ease Of Use 4.6 (143) Value For Money 4.6 (123) Value For Money 4.5 (140) Customer Service 4.7 (154) Customer Service 4.5 (141) ## PhoneBurner alternatives Highest Rated [4.8 (338)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (82)](https://www.capterra.com/p/141932/Ricochet/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (1,009)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Starting price $90.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [View all alternatives](https://www.capterra.com/p/134672/PhoneBurner/alternatives/) ## FAQs about PhoneBurner Overview ### What problems does PhoneBurner solve? PhoneBurner solves the slow, repetitive work of manual outbound calling by power dialing contact lists, dropping prerecorded voicemails, sending follow-up emails, and recording dispositions in one calling session. SDRs, BDRs, inside sales teams, lead-generation agencies, and customer outreach staff benefit when they need to work cold leads, maintain follow-ups, and keep CRM records current. Answer based on 134 reviews Overview ### Which roles and teams benefit most from PhoneBurner? PhoneBurner is most used by sales teams, business development representatives, and account executives managing high-volume outbound calls, lead follow-up, and appointment setting. Insurance agents, loan officers, and real estate professionals use it to contact prospects quickly. Recruiters coordinate candidate outreach, while owners and executives oversee sales activity and pipeline progress. Answer based on 163 reviews Overview ### What company size and industries is PhoneBurner built for? PhoneBurner is built for results-driven B2B and B2C businesses, primarily small companies, which account for 76% of reviewers, with Financial Services leading at 15%. It also serves midsize businesses (13%) and enterprises (11%), with Insurance (13%) and Marketing and Advertising (8%) among its common industries. Answer based on 176 reviews Features and Usability ### What are the key features of PhoneBurner? PhoneBurner includes core outbound calling features such as power dialing, prerecorded voicemail drops, call dispositions, and call scripting. It also offers email templates and automated follow-up workflows, with CRM integrations for syncing leads and call activity. Reviewers most often highlight the dialer, voicemail-and-email actions, call list management, and contact management. Answer based on 73 reviews Pricing ### How much does it cost and what fees or limitations are included? PhoneBurner offers Standard at $165 per user/month, Professional at 195, and Premium at 215. A free trial is available. Standard includes unlimited dialing minutes; Premium adds a dedicated inbound number, SMS, and unlimited recording storage. Reviewers describe month-to-month billing without upfront implementation costs, though some small businesses consider the pricing expensive. Answer based on 33 reviews Integrations ### Which third-party tools and platforms does PhoneBurner integrate with? PhoneBurner integrates with Salesforce Sales Cloud, HubSpot CRM, Dynamics 365, Pipedrive, Zapier, Google Calendar, Mailchimp, and Zendesk Sell. Salesforce Sales Cloud is the integration most frequently confirmed by reviewers, including syncing call dispositions and supporting CRM-linked calling workflows. PhoneBurner supports more than 20 integrations across CRM, calendar, and outreach tools. Answer based on 21 reviews Getting Started and Support ### How easy is it to onboard and train a team on PhoneBurner? PhoneBurner is generally easy to onboard, with live online training, webinars, documentation, and videos supporting setup and daily use. Reviewers report that end users and SDR teams learn core calling workflows quickly, including scripts and contact imports. New users may need time to learn where features are, while organized onboarding and tutorials help. Answer based on 18 reviews Getting Started and Support ### What customer support options does PhoneBurner offer, and how do users rate the experience? PhoneBurner offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users frequently describe support as responsive, helpful, and patient during setup, troubleshooting, and integrations, with some reporting replies within minutes. A smaller number cite weak billing assistance, inconsistent service, or support that was only adequate during the learning curve. Answer based on 58 reviews Phone calls ### How well does PhoneBurner handle outbound phone calls? PhoneBurner speeds up outbound calling with rapid dialing, call dispositions, voicemail drops, scripts, and follow-up actions. Sales teams, lead-generation firms, and fundraising users value moving quickly through contact lists while retaining call records. However, it does not provide inbound calling support, and some users encounter occasional session glitches or caller information display issues. Answer based on 73 reviews ## Features AI summary Based on 699 Auto Dialer reviews Capterra data shows that buyers of auto dialer software rank the following features as their top priorities: - **Auto-Dialer** (**61%** of reviewers rated this feature as critical) - **Lead Management** (**49%**) - **Call Logging** (**46%**) PhoneBurner supports all three of the features reviewers rate highest: **Auto-Dialer**, **Lead Management**, and **Call Logging**. Together, these capabilities help sales teams place calls more efficiently, keep lead information organized, and maintain accurate records of every conversation, allowing teams to follow up faster and manage outreach with more consistency. Lead Management 4.9 (16) 56.25% of 16 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Call Logging 4.6 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Collects essential call data such as call origin, call destination, call length, and other transaction details Call Recording 4.4 (15) 60.00% of 15 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Automatic Call Distribution 4.1 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Distribute/route/connect calls Call Routing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Contact Management 5.0 (13) 46.15% of 13 reviewers that rated this feature as important or highly important Manage, organize, and store contact information PhoneBurner 105 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Auto-Dialer: System that automatically dials calls - Automatic Call Distribution: Distribute/route/connect calls - Automatic Outbound Dialer: Dials outbound calls automatically - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Disposition: Track and report on call outcomes - Call Duration: Details about the length of time a phone call lasts, starting from when the call gets initiated till it ends - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scheduling: Schedule date and time for callbacks/follow-up calls or reminders - Call Scripting: Provide agents with a typical response for common call subject matter - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transcription: Voice conversion to text - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Caller ID: Identify the number and contact information of a caller before answering the phone - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Specific Caller ID: Control the name and number that appears on outbound caller ID - Client Management: Manage contact details and communication with clients - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Cost Analysis: Analyze and calculate business costs - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Deal Management: Defines specific deal parameters to negotiate and secure deals - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - FCC Compliance: Federal Communications Commission (FCC) compliance - For iPad Devices: Operate/access software on iPad Devices - For Sales Teams/Organizations: Caters to sales teams - For Startups: Primarily serving startup companies - FTC Compliance: Federal Trade Commission (FCC) compliance - Inbound Call Center: A call center that primarily receives calls, typically customer service focused - Inbound Reporting: Track and monitor incoming call statistics - Integrations Management: Identify which applications need to exchange data and enable these data connections - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - List Management: Manage contacts across multiple mailing lists - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Outbound Call Center: A call center that primarily makes calls, typically sales focused - Outbound Reporting: Track and monitor outgoing call statistics - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Power Dialer: System automatically dials the next number on the contact list after the previous call ends - Pre-recorded Messages: Set of pre-recorded messages for candidates that can be shared before, during and after the video interview - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Preview Dialer: System provides callee information to agent prior to the call to help determine whether or not to make the call - Progressive Dialer: Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Recording: Record live video calls to play later - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SMS Messaging: Send messages via SMS - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transfers/Routing: Transfer queries and organize messages between agents - Unattended Call Management: Manage calls that were missed or not attended - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Voice Mail: Computer-based system that allows users to send and receive voice messages - VoIP Connection: Place/receive calls through voice over IP connection - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (142) 4.6 Based on 142 reviews ## Pricing Value for money 4.6 (123) Free Trial [View pricing plan details](https://www.capterra.com/p/134672/PhoneBurner/pricing/) Standard $165.00 Per User,Per Month It includes: - 30 Day Call Recording Storage - Call Tracking and Analytics - Email Sending and Tracking - Unlimited Dialing Minutes - 1 Click Voicemails Professional $195.00 Per User,Per Month It includes: - Live Call Monitoring & Coaching - 90 Day Call Recording Storage - Connect via Softphone - Open API - Krisp AI-powered noise cancellation - 2x Contact Imports (20000/Mo.) Premium $215.00 Per User,Per Month It includes: - Unlimited Call Recording Storage - SMS Text Messaging - Priority Phone Support - Dedicated Inbound Number - 5x Contact Imports (50000/Mo.) Value for money 4.6 (123) 4.6 Based on 123 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (154) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (154) 4.7 Based on 154 reviews ## User reviews Overall rating 4.8 Based on 179 reviews Filter by rating Counts reflect reviews available in this feed. 5(150) 4(21) 3(7) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful Deependra B. Real Estate broker Used the software for: Less than 1 year ### "Smooth, Easy-to-Use Experience with Accessible Support" 4.0 November 5, 2026 it helping me make calls in volume Pros smooth operation, ease of use, support accessibility Cons the price is kind of expensive, it would be great if the price was more affordable CS Costumer Service Representative Costumer Service Representative Used the software for: I used a free trial ### "Efficient Power Dialer that Boosts Productivity and Outreach" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2026 Overall, PhoneBurner has been a very efficient tool for outreach and sales calling. It significantly increases daily call volume and reduces repetitive manual work. Once set up, it streamlines communication and helps manage follow-ups effectively. Pros PhoneBurner makes outbound calling much faster and more organized. I really like the power dialer feature because it eliminates manual dialing and automatically logs call details. The email follow-up integration right after a call saves a lot of time, and the call disposition tracking keeps the team organized and focused on leads. Cons The pricing can be a bit steep, especially for smaller teams or individual users just starting out. Additionally, the interface feels slightly outdated compared to newer platforms, and it takes a bit of time to fully customize all the workflows and email templates to fit specific needs. Verified Reviewer 5.0 November 6, 2026 AI summary based on a full review PhoneBurner effectively addresses contact management challenges, allowing for efficient client follow-up and progression from submission to funding. There are no reported limitations, highlighting its effectiveness. Log in to unlock the full review, detailed ratings, and pros & cons Tom N. National Sales Manager Used the software for: 3-5 years ### "Outstanding CRM for Generating More Calls, Emails, and Voicemails" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2021 Extremely happy with this company and their customer service. They did a great job of setting us up and continue to provide very fast, efficient customer service. Pros Extremely easy to use. Automates calling, sending emails, and leaving voicemails. You can make 2-4 times more calls, emails, and voicemails with PhoneBurner than you can without it. It's the fastest way to contact customers and prospective clients. You can easily customize the software to build the sales process you want to implement and make changes at any time. We love it! Cons It does not have any sales analytics or revenue projections. You can use it in conjunction with another CRM to have the best of both worlds (the fastest possible calls, emails, and voicemails with PhoneBurner and sales analytics and pipeline management with an attached CRM). PR President President Used the software for: Less than 1 year ### "Best customer service of all 7 call software I used. Outstanding. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2019 You pay for problems NOT happening. You pay for not having to fix issues. You pay for outstanding service. Phoneburner is my peace of mind. Pros I used 7 differents call softwares. I used : Five9, Vocalcom, Fenero, 3Clogic, AAvaz. Nothing compare to the service phoneburner gave me. With all other software, it oscillated between bad service, to outright fraud (Fenero was the worst). Not only everything work perfectly fine but when you got questions, a dedicated staff fix everything with you in a matters of seconds. With Five9, I spent up to 20 hours a weeks, trying to fix all the problems for 6 weeks until they just gave up and refunded me (I do give them credit for that). Cons I would like to see a feature to listen, whisper and bargin. Especially to train my home based agents. BD Business Development Specialist Business Development Specialist Used the software for: Less than 1 year ### "HOMEstretch ROC Phoneburner Review" 3.0 October 29, 2025 The lack of name being shown before I get on the phone makes it nearly unusable, and I only use it when I am rushing to try to contact as many leads as possible. I would use it much more if it integrated better with our CRM and showed me the names of who I was calling Pros Allows me to dial more efficiently. I can get through a much higher volume of calls by using the power dialer and voicemail recorder features Cons Has problems where I can't see the name of the person I'm calling. This really hurts my credibility and my ability to build relationships on the phone John C. Owner Used the software for: Less than 1 year ### "Making 400 calls per shift has never been easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 4, 2019 Pros This software is feature-rich and powerful. Employees save time by having their call queue preloaded for them. They can also choose who and how many people they want to call. The uses for PhoneBurner really are endless. They can be used for outbound sales as well as following up with customers. The onboarding help they give you is fantastic. Another huge plus is no minimum seats. The UI is fantastic. Cons The menu could be organized a little better. I would really love if the report section had a link on the top so I could quickly track how my team is doing instead of the current configuration where it is buried a bit. Also, I would like it if they would add one more folder level. I have a tendency to segment my lists intensively so on the top level it gets a bit crowded. BD BDR BDR Used the software for: Less than 1 year ### "Getting a lot more done with this tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 24, 2019 Despite the integration issues this tool is great. I spend much more time speaking with people rather than leaving voicemails. Pros Our call rates have increased dramatically because of this tool. We had a mountain of old leads that we just couldn't get through manually and PhoneBurner has now breathed new life in to them. The voicemail drop feature allows us to just move on rather than spending that time leaving a message. Big time saver. Cons Hubspot integration. One of the reasons we purchased PhoneBurner was due to it's integration with Hubspot. It was listed as a product with premium integration in Hubspot's app marketplace. However during implementation we discovered that it only syncs with free-text fields in Hubspot, which is a little strange. As a result it's a little hard to track lead status since they are in dropdown format. MR marketing rep marketing rep Used the software for: Less than 1 year ### "Need to make more calls? YOU NEED THIS!! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 7, 2021 I LOVE Phone Burner! I used to work in a call center so I was familiar with a dialer but this one is fantastic! I started using it because of it's integration with Salesforce and have never looked back! I love that I can make calls and drop a pre recorded voicemail and it has nearly doubled my productivity! Pros I love that it cuts down on my time on the phone by dialing numbers automatically and by dropping voicemails before the voicemail even picks up! Cons I wish there was a better integration between Salesforce and Phone Burner where I could make updates to my CRM while I'm in Phone Burner but I just open another window with Salesforce in it on my computer and that solves that problem. CE CEO CEO Used the software for: 3-5 years ### "PhoneBurner An Amazing Product For Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2019 The voicemail drop feature is unparalleled for time saving. One click and you're done and on to the next call. We are able to go through our calling list quickly and easily. Time saved on calling is essential with a small business like ours where we are handling more than one task with clients. Each call stays registered, follow up calling is done with ease. Customer Service was friendly and easy to work with. Highly recommended. Pros PhoneBurner makes calling and record keeping easy. We were able to see increase in productivity immediately. You can go from one call to the next immediately or there is the option to pause between calls to make notes. Cons We haven't found anything we didn't like with PhoneBurner, there are constant improvements to the platform. [View all Reviews](https://www.capterra.com/p/134672/PhoneBurner/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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