# Hippo Manager Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Hippo Manager Software - reviews, pricing plans, popular comparisons to other Veterinary products and more. Source: https://www.capterra.com/p/134667/Hippo-Manager --- # Hippo Manager Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Hippo Manager ## What is Hippo Manager? Hippo Manager is the largest independently owned, cloud-based veterinary practice management software provider in the United States. Serving as the heart of your practice, Hippo Manager saves time, drives revenue and empowers you to THRIVE. Through enhanced workflows, practices switching to Hippo Manager typically experience a 21% increase in gross revenue during their first year. The PIM is easy-to-use and simple-to-learn, with transparent pricing and industry leading integrations. ## What is Hippo Manager used for? [Veterinary](https://www.capterra.com/veterinary-software/) Top alternative Featured Overall rating Based on 133 user reviews Reviews sentiment Positive 72% Neutral 18% Negative 10% Starting price $119 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hippo Manager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://hippomanager.com&name=Hippo Manager) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hippo Manager 3.9 (133) VS. [4.6 (280)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Starting Price $119 Per User, Per Month Starting Price $116 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (133) Ease Of Use 4.6 (280) Value For Money 4.1 (111) Value For Money 4.6 (266) Customer Service 4.2 (120) Customer Service 4.7 (278) ## Hippo Manager alternatives Highest Rated [4.9 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Starting price $260.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (83)](https://www.capterra.com/p/167764/Digitail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/) [4.0 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130107/Covetrus-Pulse/) [View all alternatives](https://www.capterra.com/p/134667/Hippo-Manager/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Patient Records Management 3.4 (14) 35.71% of 14 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Billing & Invoicing 2.2 (13) 38.46% of 13 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Confirmations/Reminders 2.9 (12) 41.67% of 12 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Appointment Scheduling 3.0 (11) 36.36% of 11 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Prescription Processing 2.3 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Enables pharmacists to process single or multiple prescriptions simultaneously Treatment Planning 2.1 (7) 0.00% of 7 reviewers that rated this feature as important or highly important Create treatment plans that document interventions and outcomes to track patient progress Hippo Manager 18 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Automated reminders and confirmations for booked appointments and events via text or email Store and organize documents in a centralized system Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Enables pharmacists to process single or multiple prescriptions simultaneously Timed notification for any upcoming task, deadline, appointment, or activity Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Create treatment plans that document interventions and outcomes to track patient progress Features 3.6 (130) 3.6 Based on 130 reviews ## Pricing Value for money 4.1 (111) Free Trial [View pricing plan details](https://www.capterra.com/p/134667/Hippo-Manager/pricing/) Core $119.00 Per User,Per Month It includes: - Appointment Scheduler - Client Reminders (Email - DICOM Viewer - Etc - Etc.) - Inventory Management - Lab Integrations - Medical Records/SOAP Notes - Patient Portal - Postcards - Reporting - Unlimited Data Storage/Backups - Unlimited Log-Ins for Additional Staff - Whiteboard Data Migration (Optional) $1,750 Other, It includes: - Customized Timelines and Processes - Dedicated Migration Manager - Includes Test Loads to Maximize Data Accuracy - Step-by-Step Review Process Value for money 4.1 (111) 4.1 Based on 111 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) ## Support, customer service and training options Customer Service 4.2 (120) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (120) 4.2 Based on 120 reviews ## User reviews Overall rating 3.9 Based on 133 reviews Filter by rating 5(43) 4(53) 3(24) 2(11) 1(2) Mentioned topic Sorted by most recent KB Keri B. Office Manager Veterinary ### "Decent, but not the best" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 May 23, 2025 Without knowing there were better options out there, I’d say Hippo was pretty good. Although now that I know there’s more capable softwares, Hippo falls short. Pros The part I liked the most was the patient screen that showed all of the widgets. I really liked that it was customizable so each department can make it best for what they need to see at a glance. Cons Hippo Manager didn’t have many integrations compared to other veterinary softwares like Shepherd. It also had development issues like reports not generating or financial mistakes that couldn’t be corrected without contacting support. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) It was time to get a cloud based PIMS because of the size of our practice Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Reasons for choosing Hippo Manager Ironically, it was chosen for its inventory management that we failed to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Samantha M. Business Development Manager Veterinary ### "Hippo Software" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 April 8, 2025 Pros We did not have any likes about Hippo, very hard to use Cons It was not functional and it was very confusing to use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Sarah C. Owner and veterinarian Veterinary ### "Limitations Limit Client Service" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 May 8, 2024 It is okay, but not great, if you want basic functions; medical records, invoicing, medication labels, appointment scheduling; it does those things, although with significant issues (see above). However, given that other PMS options have so much more (and without the major glitches), for what will be the same cost, it is hard to fathom why anyone would select Hippo if they are choosing a new software. I had been contemplating a change for 1-2 years at the previous cost, which is 1/4 of what the new pricing in July will be. It is mainly the anticipated stress of the transition that was holding me back. I just finished reading a book on investing your time in the things that will have the most long-term positive impact, and there was the better part of a chapter dedicated to being limited by your systems. As soon as I read that, it became painfully obvious that our PMS is limiting the ability of our practice to progress due to its limitations and the time that is wasted due to poor functions. It is surprising to me that Hippo's reviews are as good as they are. I have to wonder if the clients giving them positive reviews have ever used really good PMS. I hope that the price increase will allow them to invest in improving their product, but it is hard to imagine that their business will survive the transition. Pros Medical records, scheduling of appointments, and entering new clients and patients is intuitive and simple. The people who work for Hippo are very nice, and it is nice that they are an independent start-up. Cons As another reviewer mentioned, the "upgrade" to 2.0 has made the software so difficult and frustrating to use. Viewing and accessing invoices is so cumbersome and confusing now. Having to go to a new page for every single vaccine that is entered into an invoice is very time-consuming. Sometimes, one patient name will show in the upper left corner, but the record will actually be for a different patient, which has caused records to be entered under the wrong patient. Other times information will be saved in the medical record, then disappear. If you want to use their system to send email reminders, the reminders are generated as a separate email for each individual service, with literally nothing else in the body of the email, e.g., body of email will be Rabies vaccine 1 year. To actually have a usable reminder, it is necessary to add some type of message, combine the different emails, and delete the duplicates. This may be because they want users to pay $1.50 per card for their postcard reminder service, which, as a green practice, we would not be interested in regardless of the cost. After having demos of two other cloud-based software programs, I am kicking myself for not switching to a different software sooner. I am blown away by the differences in functionality between Hippo and these other software programs, Shepherd and Daysmart Vet. I anticipate the new software, whichever one I decide to switch to, to save a huge amount of time and allow us to provide much better client communication and documentation. The price is quadrupling in 2 months. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Sam M. Office admin Veterinary ### "Easy for stay up " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 March 6, 2024 Pros The format of the medical records for our clients Cons Navigating to other patients accounts and records Switched from [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Alyson A. Lead Tech Veterinary ### "Had potential " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 22, 2023 Customer service expedited all our concerns which was annoying that they couldn’t fix the issue at that moment. Pros This software had such potential. Then they began to create updates. Each update created chaos with other parts of the software. So I have no pros to speak of! Cons After one update the inventory increased by 1200x. When it was questioned they would expedite the fix. Yup they fixed it by making all my hospital inventory at ZERO! I knew then we needed to look at other options. Reasons for choosing Hippo Manager Cost for a new hospital. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 28, 2023 Thank you for making time to provide feedback! We are very sorry for the frustration you experienced. The inventory issue that affected your practice was resolved late last year and we really appreciated everyone's patience while we worked dilgently to resolve it. If you would be open to sharing even more feedback, we would love to take you through the current state of the platform and get more of your thoughts. TR Tatiana R. Veterinarian Veterinary ### "Good, but could be better!!" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 4/10 August 28, 2023 It is frustrating at times, but easier than some software. No product is perfect, but improvements could be made Pros Mostly intuitive. One place to add all per info and find things readily. Cons CONSTANT CHANGES causes lots of disruption and understanding. I’ve only been using it a few months and have already had many issues with how many times it has changed. We were accidentally deleting appointments because buttons had moved. Would LOVE to not have to scroll through doctors when making invoices. Being able to type their name would save A lot of time Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 29, 2023 Thank you so much for making time to share your feedback and encouragement! Balancing product improvements and change management is difficult and we appreciate your flexibility. We do offer weekly development updates (in addition to the day of release email). Feel free to email me directly to be added to that distribution list - klondon@hippomanager.com. Again, thank you so much for making time to provide feedback! KH Kari H. Veterinary Technician Veterinary ### "No more paper chart headaches" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 30, 2023 Pros The cloud based software is extremely convenient. It's a huge time saver to be able to pull up a patient's entire record anywhere rather than having to search for a physical chart. Cons The new update seems a bit clunky and isn't always the most user friendly. It's also more time consuming. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 3, 2023 We are so glad you are enjoying the convenience of Hippo and really appreciate you sharing your experience! Thank you. HP Holly P. Licensed Veterinary Technician Veterinary ### "Hippo Manager in Vet Med" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 9, 2023 Overall a great software but invoicing is such a hassle. Pros I like that it is generally easy to locate patients and their charts/labs/documents. Easy to schedule appointments. Cons Invoicing with Hippo 2.0 makes me want to pull my hair out. I don't feel that it is efficient to have to switch between the medication and vaccine tab in order to invoice these items. Estimates are also trickier with Hippo 2.0; you cannot easily change an estimate into an invoice if the client approves everything. Main takeaway: invoicing and estimate making is a huge time consuming task that is making not only me but the doctors I work with a little crazy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2023 Thank you for making the time to leave feedback! Development work continues on invoicing, medication and vaccine workflows so be sure to be reading over the bi-weekly release emails. If possible, we would love more information regarding the estimate to invoice workflow to make sure we aren't missing any opportunities for improvement. Again, thank you for sharing your thoughts! MF Melinda F. Veterinarian/Practice Owner Veterinary ### "2.0 ruined a wonderful software. " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 7, 2022 The people there are LOVELY! They no longer seem to have enough of them, but everyone I have dealt with is professional and capable. They seem severely overwhelmed. Pros Still has great customizable layout of medical record. Still has efficient charting with customizable note templates that populate the invoice. I love these features. I will miss Hippo when I leave them --which will be soon. Cons The recent "upgrade" to 2.0 made the software simply unmanageable for our practice. Workflow is now severely bogged down. Billing is so much harder. Inventory numbers have become random garbage. I am so sad for all this negative change. Reasons for choosing Hippo Manager cost, and features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 8, 2022 Thank you Dr F for the opportunity to serve you and your team. We appreciate all you have done to support us as we've continued to improve the platform. We are disappointed we have clearly missed the mark in meeting your expectations. You will be missed. SE Stephanie E. Rvt Veterinary ### "I liked the origional version better! " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 October 13, 2022 Pros I like that it is easier to use and wast to train on. I also love the customer service. Cons There are way too many steps that make everything take longer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/134667/Hippo-Manager/reviews/) Popular comparisons [DaySmart Vet vs Hippo Manager](https://www.capterra.com/compare/133166-134667/DaySmart-Vet-vs-Hippo-Manager)[Instinct Science vs Hippo Manager](https://www.capterra.com/compare/134667-234498/Hippo-Manager-vs-Instinct-EMR)[Covetrus Pulse vs Hippo Manager](https://www.capterra.com/compare/130107-134667/Covetrus-Pulse-vs-Hippo-Manager)[ezyVet vs Hippo Manager](https://www.capterra.com/compare/99977-134667/ezyVet-Cloud-Vet-Software-vs-Hippo-Manager)[Covetrus vRxPro vs Hippo Manager](https://www.capterra.com/compare/134667-204324/Hippo-Manager-vs-Covetrus-Prescription-Management)[Vetstoria vs Hippo Manager](https://www.capterra.com/compare/134667-162603/Hippo-Manager-vs-Online-Booking) [Cornerstone Software vs Hippo Manager](https://www.capterra.com/compare/99976-134667/Cornerstone-Practice-Management-vs-Hippo-Manager)[Covetrus Avimark vs Hippo Manager](https://www.capterra.com/compare/92887-134667/AVImark-vs-Hippo-Manager)[Covetrus Impromed vs Hippo Manager](https://www.capterra.com/compare/95888-134667/ImproMed-vs-Hippo-Manager)[PetDesk vs Hippo Manager](https://www.capterra.com/compare/134667-166086/Hippo-Manager-vs-PetDesk)[IDEXX Neo vs Hippo Manager](https://www.capterra.com/compare/134667-145988/Hippo-Manager-vs-IDEXX-Neo)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)