# JadeTrack Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about JadeTrack Software - reviews, pricing plans, popular comparisons to other Facility Management products and more. Source: https://www.capterra.com/p/134494/JadeTrack --- # JadeTrack Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) JadeTrack ## What is JadeTrack? Energy efficiency and sustainability strategies shouldn't be complicated or costly. JadeTrack is a cloud-based platform that combines automated utility bill management, ENERGY STAR facility benchmarking, real-time monitoring, and sustainability reporting with a customer success team to guide you, every step of the way. Get clarity on utility data, improve decision making, and capture savings. ## What is JadeTrack used for? [Energy Management](https://www.capterra.com/energy-management-software/)[Facility Management](https://www.capterra.com/facility-management-software/)[Utility Billing](https://www.capterra.com/utility-billing-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1500 Other, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for JadeTrack?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.jadetrack.com&name=JadeTrack) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### JadeTrack 4.8 (11) VS. [4.4 (327)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting Price $1500 Other, Per Year Starting Price $35 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (11) Ease Of Use 4.1 (4) Value For Money 4.6 (11) Value For Money 4.1 (4) Customer Service 4.9 (11) Customer Service 4.3 (4) ## JadeTrack alternatives Highest Rated [NovaVue](https://www.capterra.com/p/246212/NovaVue/) [5.0 (4)](https://www.capterra.com/p/246212/NovaVue/#reviews) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/246212/NovaVue/) [WatchWire](https://www.capterra.com/p/159375/WatchWire/) [4.8 (16)](https://www.capterra.com/p/159375/WatchWire/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159375/WatchWire/) [facility (24)](https://www.capterra.com/p/10012837/facility-24/) [5.0 (1)](https://www.capterra.com/p/10012837/facility-24/#reviews) Starting price $19000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012837/facility-24/) [Facilio](https://www.capterra.com/p/175300/Facilio/) [4.0 (25)](https://www.capterra.com/p/175300/Facilio/reviews/) Starting price $10000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175300/Facilio/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Customizable Reports 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports Data Import/Export 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Document Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Equipment Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Maintenance Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, maintain and track the performance of assets and equipment JadeTrack 31 features Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Compare key metrics for the business against prominent players in the industry Create, manage, and send invoices or bills to customers Track and manage adherence to policies for any service, product, process, or supplier Track, store, and access client contracts or licenses Analyze and calculate business costs Process to track, record, and analyze expenses that occurred over the entire duration of a given project Store and organize information about customers and previous interactions Alter the layout and content of reports Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Monitor emissions and environmental data trends and measure the impact on climate and community health Track energy consumption and/or manage energy-saving measures. Guidelines for conforming to environmental laws, regulations and requirements Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Manage and track high-value assets including office equipment, furniture & more Track, calculate, and report on greenhouse gas (GHG) emissions Tracking the status of previously identified performance measurements Manage, maintain and track the performance of assets and equipment Integrated or built-in billing calculated by customer usage levels of a product/service A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Keep stakeholders engaged via communications, reports, surveys, etc. Track and interpret metrics on the usage of company resources Track and report on waste management and disposal processes. Track and measure the impact of weather on energy consumption Get Advice We can help you find the software with the features you need. Features 4.6 (11) 4.6 Based on 11 reviews ## Pricing Value for money 4.6 (11) Basic $1,500 Other,Per Year Value for money 4.6 (11) 4.6 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (11) 4.9 Based on 11 reviews ## User reviews Overall rating 4.8 Based on 11 reviews Filter by rating 5(9) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AK Alessandra K. Fundraising and Development Non-Profit Organization Management ### "Paid for itself immediately! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2023 Excellent :) Pros The graphics in the product made it extremely easy for me to present our data to folks in upper management! Cons I thought the product was perfect for what we paid! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Richard D. Program Manager Construction ### "Helped us take the Leap" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2020 At the end of the day JadeTrack helped my company offer a better service and product to our customers. Their platform allowed us to automate tasks which freed up resources so we could focus on our core business. When you couple all that functionality with JadeTrack's stellar customer support staff you end up with an amazing product but more importantly a great partner. Pros The JadeTrack platform was able to take tasks which were traditionally done manually and automate them to save our staff time which we could use to focus on our clients. For example, collecting historical utility bill data for all our customers was EXTREMELY time consuming and often left room for user error. Using JadeTrack this data was collected automatically and was continually checked for accuracy. The platform also had the ability to audit the information sending an alert to our team when things were outside the norm. The product's online portal is also something that was really impressive. Working with the JadeTrack team we were able create a custom forward facing dashboard which turned complex data into easily digestible content for our clients. Not to mention it’s direct integration with the ENERGY STAR portfolio manager...again a time saver for us to not have data existing in multiple locations. All that functionality aside, one of the biggest benefits of the JadeTrack platform was the ability to easily integrate Real-Time data for utilities such as electric, gas and water. This additional data acted as another layer of information for our team and clients allowing us to identify, analyze and solve issues before they turned into costly problems. Cons Not much to complain about here. Any problems we may have had over the past few years were quickly resolved by the support staff. The JadeTrack team also listened to our feedback and continued to develop the tool to meet our company specific needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PS Patty S. Senior Energy Engineer Construction ### "JadeTrack Makes Detailed Analysis Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2020 JadeTrack makes it very easy to manage our portfolio's energy & sustainability goals. The software is easy to use yet very powerful for detailed analyses. Real-time monitoring helps us uncover and correct wasteful operating practices, saving us real money on our utility bills. Pros JadeTrack is a seamless platform with all of the key energy benchmarks & historical data that we need for each building. JadeTrack's data can be used both for a quick check-up on a building's energy performance, as well as a deep dive into trends and analysis with real-time monitoring. The utility data is automatically updated with each month's bills so we can track whether our buildings are getting better, staying the same, or need to improve. Cons JadeTrack is a well-designed, user-friendly platform. I have no negatives. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Justin E. K. Director of Opportunity Development Renewables & Environment ### "Data - measure it and see it" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 26, 2020 We're beginning to use it to help manage our client onboarding process and develop reporting for future enagements. Pros Data can be interpreted in different ways, the tool helps to sort it and share it. Heat map is great to see big picture trends. Cons Navigating the choices and menus is not always intuitive Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZG Zack G. President Facilities Services ### "Real Time Energy Data" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2020 Overall JadeTrack was very responsive and helpful in proposing a system that is functional and that will provide my team and I useful energy data. Pros The displays and reports available are much easier to read and glean useful information from than monthly utility bills. Cons There is nothing I can think of yet that I would change or add. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Samantha S. Energy Manager Government Administration ### "It beats tracking data manually with a stick" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 19, 2020 The challenge is in verifying what had been set up before me is accurate in its reflection of meters and accounts per site. On-site verification is slow going. Customer service always gets back to me but sometimes it takes a few days. Pros We have 1,089 accounts and I could not track these accounts without this system. I absolutely love that it connects with Portfolio Manager. It is nice that we can see actual bills for two of our main utilities. The real-time monitoring for a few of our accounts is awesome. Cons It is a little tricky to match visually with Portfolio Manager because I can't effectively search JadeTrack by address or common name of the building. This feature would be nice. It would also be better if you could add notes in a place that was easier to view. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Alex S. Smart Mobiility Adoption Manager Environmental Services ### "Great Product, Great Team!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2020 Excellent customer service and the team is highly talented. Pros The JadeTrack team worked with us to customize our real-time energy use display to align with our brand, maximize educational impact, and ensure content accessibility for visitors with a wide range of knowledge coming to the Smart Columbus Experience Center. Cons We worked with the JadeTrack team to address any concerns we had with the energy use dashboard and we happy with the product. Reasons for choosing JadeTrack JadeTrack is a well respected local company with proven high-quality results. A partnership was a no-brainer! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NR Nathan R. Operational Excellence Coordinator Education Management ### "Great monitoring. I think competitors are catching up with more technology and competitive pricing.." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2018 Pros Great monitoring. Good staff that knows creative solutions. Helps identify spikes and when energy is used and not used. Cons I would say that the more important thing here is that there is competitors joining this market with equivalent or better technology at a smaller price though... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BA Brian A. Partner Facilities Services ### "I have seen many installations of JadeTrack and can say it is has the absolute best user experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2018 JadeTrack allowed us to see what was hidden. Understanding how a building lives and breathes is the first step and best way to maximize facility efficiency. Pros The single best feature of JadeTrack is the combination of powerful analytical tools with a platform that is simple and easy to use. The JadeTrack team has made the system easy to log in to, easy to understand, and easy to use to drive real results. In addition, the alarms allow the system to work for you even when you aren't logged in. All this makes the rate of successes using this system much much higher. Cons After the initial data stream package of 1-2 datasets, it would be ideal if the additional data stream cost were significantly lower. If it were, we could more fully integrate other data streams in a plant or building and leverage the system much further. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Josh F. Development Engineer | Co-Founder Facilities Services ### "Great product that is informative, and easy to use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2018 Annual fees require an ongoing trust and partnership with JadeTrack, but this also makes it easy to step away from if for any reason you are unhappy. Pros Ease of use and the ability to see all managed building in one place makes this a go to platform for solution providers. In addition, the alarm capabilities help even the least experienced users identify problems in their buildings that may go unnoticed for months or longer without this system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/134494/JadeTrack/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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