# FrontSpin Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about FrontSpin Software - reviews, pricing plans, popular comparisons to other Sales Enablement products and more.

Source: https://www.capterra.com/p/134345/FrontSpin

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# 

 FrontSpin Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

FrontSpin

## What is FrontSpin?

FrontSpin helps you engage with more prospects in less time. Our communication tool and power dialer implements your playbooks across all touchpoints. Salesforce.com compatible.

## What is FrontSpin used for?

[Sales Enablement](https://www.capterra.com/sales-enablement-software/)[Inside Sales](https://www.capterra.com/inside-sales-software/)[Predictive Dialer](https://www.capterra.com/predictive-dialer-software/)

Top alternative

Featured

Overall rating

Based on 25 user reviews

Reviews sentiment

Positive

80%

Neutral

16%

Negative

4%

Starting price

$1

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for FrontSpin?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://frontspin.com/&name=FrontSpin)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FrontSpin

4.2 (25)

VS.

[4.4 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting Price

$1

Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (25)

Ease Of Use

4.0 (232)

Value For Money

4.2 (19)

Value For Money

4.0 (226)

Customer Service

4.5 (21)

Customer Service

4.1 (227)

## FrontSpin alternatives

Highest Rated

[4.7 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

Starting price

$27.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/134345/FrontSpin/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Call Recording

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Record the audio of phone conversations for quality assurance purposes

CRM

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Lead Capture

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Automatically identify and save contact information of potential customers

Lead Management

5.0 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Activity Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

FrontSpin 24 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System that automatically dials calls

Manage and track all past and future calls.

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Schedule date and time for callbacks/follow-up calls or reminders

Transfers live calls to other agents

Schedules callback times

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage contact details and communication with clients

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Pre-made examples and templates for emails

Automatically identify and save contact information of potential customers

Route and distribute your leads to third party buyers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Manage contacts across multiple mailing lists

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Receive system updates as soon as any changes are made

View and track pertinent metrics to find patterns and gain insights from data

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

3.8 (23)

3.8

Based on 23 reviews

## Pricing

Value for money

4.2 (19)

Free Trial

Free Version

Basic

$1.00

Per Month

Value for money

4.2 (19)

4.2

Based on 19 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (21)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (21)

4.5

Based on 21 reviews

## User reviews

Overall rating

4.2

Based on 25 reviews

Filter by rating

5(13)

4(7)

3(4)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AP

Aleksandra P.

Data and research lead

Marketing and Advertising

### "Quick and easy outreach that works efficiently."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

December 13, 2024

I'm really happy with Frontspin's services! They're fast, super easy to use, and incredibly efficient.

Pros

This thing has a ton of awesome features that really compete with the best out there. What I love the most is how clear the voice quality is, and there are barely any lags, if any at all.

Cons

It’d be great to see more third-party integrations added. Also, tech support is kind of restrictive, I wish they had real-time support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Pascal A.

Gestion de clientèle

Accounting

### "Logiciel de aide en vente "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

October 28, 2023

Pros

Simple et rapide à mettre en oeuvreLa synchronisation en temps réel

Cons

Pas de restriction sur l'ensemble d'outils frontspin

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AP

Arielle P.

Business Development

Information Technology and Services

### "Reviewing Frontspin"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 13, 2023

FronSpin overall was very easy to navigate and keep track of my calls, tasks, and emails.

Pros

The auto dialer made it easy to go through calls quickly and staying productive. The nurturing emails process was also very easy to use, along with tracking email progress.

Cons

The auto dial feature would sometimes be too quick to move onto the next call before finishing my notes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SW

Shannon W.

Sales Development Rep

Marketing and Advertising

### "Ease of use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 21, 2022

We have been able to get close to goal using FrontSpin, the reporting is a good feature for providing accurate information back to our clients

Pros

I love the ease of use, not complicated to train on. Tracks calls a day, my follow ups and can see what happened on previous calls.

Cons

Sometimes it does not save my numbers or things I did on the previous calls, but customer service is helpful

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SL

Sarah L.

Sales Development Representative

Information Technology and Services

### "Decent software for reviewing calls"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 30, 2021

Pros

The interface is intuitive and it's super easy to highlight certain areas of calls for feedback.

Cons

You should be able to open separate tabs more easily to review several calls. Also, the filters don't stick if you want to go back to a filtered list in the library which is frustrating

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Account Executive

Business Supplies and Equipment

### "Frontspin"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

March 26, 2020

Its been okay. If it wouldn't crash all the time i would have a much better experience.

Pros

I like the simplicity to call people. They have it set up well to where its easy to sort through tasks and lists and call prospects.

Cons

It crashes all the time. Pretty much on a weekly basis we're sending out slacks asking people if frontspin is working for them. Then we have to sit around and wait for it to come back online.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Chad B.

Enterprise Account Executive

Computer Software

### "New business development just got a WHOLE LOT EASIER"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 13, 2019

I recently armed myself with FrontSpin to accelerate my new business development efforts, and I'm finding it to be an excellent outreach platform. Any sales tool that enables me to engage 100's of contacts w/ minimal effort is extremely high value.

Pros

New business phone & email outreach automation & organization capabilities

Cons

N/A. Just initiated first Playbooks; no dislikes to date.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Sales Manager

Computer Software

### "Does the job "

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

August 19, 2019

Not the best.

Pros

Front spin is user friendly. It really requires no training to teach someone how to use. Very simple.

Cons

Front spin is not good for big companies. They don’t have the capability to dis allow users from deleting calls, and sometimes it doesn’t sync correctly with salesforce. It also goes down at least once a month.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Stephen M. L.

CEO

Internet

### "Run for the hills"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

June 18, 2019

None - just problems caused

Pros

They let you have multiple accounts per user

Cons

Lack of intuitiveness, bugs, and overall garbage platform

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SL

Stephanie L.

Marketing

Legal Services

### "Quality Product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

April 26, 2019

Pros

Ease of use, dialed for me, able to track responses in Salesforce

Cons

I didn't like that if you had a list you were working on, if you went back to the list, you had to find the last person you were working on to continue down. I didn't need to call down a list one after the other.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/134345/FrontSpin/reviews/)

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