# DispatchTrack Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about DispatchTrack Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/134319/DispatchTrack --- # DispatchTrack Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DispatchTrack ## What is DispatchTrack? Promise. Deliver. Delight. DispatchTrack is the global leader in last mile delivery software. With our smart, transparent, and modern delivery management solution, businesses can provide their customers the most intelligent, transparent, and delightful delivery experience. Our flexible and scalable SaaS platform supports a wide range of business models and industry verticals including furniture and appliance, 3rd party distribution, building supplies, food/ beverage, retail/consumer goods, and field services. DispatchTrack services over 2500 customers in 30 countries with over 1 million deliveries a day. ## What is DispatchTrack used for? [Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/)[Delivery Management](https://www.capterra.com/delivery-management-software/) Top alternative Featured Overall rating Based on 34 user reviews Reviews sentiment Positive 91% Neutral 9% Negative 0% Starting price $75 Per User, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DispatchTrack?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.dispatchtrack.com&name=DispatchTrack) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DispatchTrack 4.5 (34) VS. [4.8 (825)](https://www.capterra.com/p/146146/Shippo/reviews/) Starting Price $75 Per User, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (34) Ease Of Use 4.7 (743) Value For Money 4.5 (29) Value For Money 4.8 (639) Customer Service 4.4 (32) Customer Service 4.7 (691) ## DispatchTrack alternatives [4.6 (954)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [3.7 (37)](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.7 (46)](https://www.capterra.com/p/152285/FreightPOP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Freightview](https://www.capterra.com/p/136895/Freightview/) [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136895/Freightview/) [View all alternatives](https://www.capterra.com/p/134319/DispatchTrack/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Delivery Tracking 4.8 (15) 66.67% of 15 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Status Tracking 4.5 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Track the status over time for a request, process, asset, or transaction Mobile Access 4.5 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Alerts/Notifications 3.9 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Route Optimization 5.0 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Finding the most optimal routes for drivers based on various factors and constraints For Freight Operations 4.3 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Intended to be used by freight brokers and logistics companies DispatchTrack 110 features Outsource and manage third party logistics Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Automatically create schedules based on business needs or employee availability and qualifications The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Setting up the amount/charge for per hour of work by a company or professional Track and manage schedules and meetings via an integrated calendar Find, compare, and select the most time/cost-effective freight carrier Allows users to record and manage cash payments upon delivery of goods Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Store and organize information about customers and previous interactions A website or login for customers to access information Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Electronic signing method that validates the authenticity and integrity of a digital document Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Generate estimated arrival times for drivers to keep back office or customers informed Track all personnel who operate company vehicles Transfer of data from one computer system to another Digitally sign online documents Receive and/or send email notifications for urgent updates, requests, or other information Coordinate emergency medical response Track employee schedules, availability, and performance across projects and tasks Store and access documents, forms, and photos in one centralized place Management of commercial motor vehicles for work-related purposes Intended to be used by freight brokers and logistics companies Serves restaurants Monitor fuel consumption and optimize fuel usage Monitor and track fuel consumption and costs Virtual perimeter for a real-world geographic area Visualize locations on a map Determines the location of a device using GPS or an IP address System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Information, data and reports that are being tracked over time Management of inbound and outbound shipments in the context of international trade Track and manage inventory levels to maintain proper supply Track driver locations on a map in real time Identify the physical location of an individual, asset, device, etc. Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Log miles driven for tax deduction or reimbursement purposes Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Capture signatures via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Track/log the amount of time employees worked per job using a timer Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process Swipe a credit card or manually process payments while with the customer in the field A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Predict future data based on historical data sets Track and manage the profit margin between the cost of a product and its selling price. Reporting on how each user, task or process has advanced since its initiation Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery Integrates with QuickBooks Generate quotes or estimates for customers Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Set the frequency of a task's occurrence Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track and facilitate returns of products sold Track past routes to better plan and optimize repeat trips Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Manage and track orders being shipped to customers Send messages via SMS Track the status over time for a request, process, asset, or transaction At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Track and manage the scheduling of tasks Organize customer data and accounts by user or geography Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Organize and track the physical movement of goods from one location to another Real-time vehicle tracking for monitoring location, route, speed, etc. Manage and track operations and inventory within warehouses Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (34) 4.5 Based on 34 reviews ## Pricing Value for money 4.5 (29) Basic $75.00 Per User,Per Year Value for money 4.5 (29) 4.5 Based on 29 reviews ## Integrations [ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Geotab](https://www.capterra.com/p/18289/MyGeotab/)[ Plivo](https://www.capterra.com/p/164618/Plivo/)[ SAP HANA Cloud](https://www.capterra.com/p/227383/SAP-HANA-Cloud/)[ STORIS](https://www.capterra.com/p/33371/STORIS-Furniture-Software/)[ Podium](https://www.capterra.com/p/10008755/Podium/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (32) 4.4 Based on 32 reviews ## User reviews Overall rating 4.5 Based on 34 reviews Filter by rating 5(22) 4(9) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent HA Hieme Antonio G. jefe De almacenamiento y Logística Construction ### "Gracias a Dios existe DispatchTrack¡¡¡¡¡" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 27, 2025 finalmente estoy muy satisfecho con DispatchTrack ya que nos permite tener en control la operación, nos ayuda en poder tener ahorro logísticos y sobre todo que el cliente este enterado por donde va su pedido Pros es una herramienta que te puede dar la visión general de como van tus entregas, rutas, y status de entrega de producto con cada cliente, permitiendo tomar decisión en tiempo real y con ello ser mas eficientes. Cons hay que mejorar un poco mas el modulo de estadísticas, incluir nueva información acorde a como van las tendencias, (Otif) etc. y asi mismo poder gestionar que te llegue un reporte diario de toda las graficas.. eso seria estupendo... Alternatives considered [BrickHouse GPS](https://www.capterra.com/p/10024062/BrickHouse-Security-GPS/) Reasons for choosing DispatchTrack por la facilidad de implementación y lo completo de la herramienta a la operación Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR ANDRES R. SYSTEMS ADMINISTRATOR Furniture ### "STORIS IS GREAT PRODUCT" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 3, 2025 Great experience over all and great tech support. Pros Great product and very easy to use all around, Cons Sometimes it may not link the routes but nothing critical Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB James B. Gerente Distribución Pharmaceuticals ### "Valoraciones Beetrack" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 24, 2024 Buena y seguimos trabajando de la mano con las nuevas implementaciones sñ Pros Tecnología de punta , mejoras en los módulos disponibles Cons Tiempo de soporte , y hora de corte , debería ser 24/7 Alternatives considered [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Reasons for choosing DispatchTrack Ya lo uso algunos años en otras compañías y lo pedí en esta nueva empresa en la que me encuentro ahora como gerente de Distribución Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RJ Rigoberto J. Jefe de servicios Logisticos Logistics and Supply Chain ### "Experiencia Panamá." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 17, 2024 herramienta que te acompaña en los procesos, aporta eficiencia y control de la operación. Pros herramienta amigable con buen soporte que se adapta diversa operaciones. Cons la reportaría o datos es algo limitados. creo incluir y dar la oportunidad al usuario poder seleccionar los campos que quiera, agregaría valor. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Jose A. Jefe Sistémico Logistics and Supply Chain ### "La Convergencia de los Caminos: Hacia la Unificación Logística con Dispatchtrack" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 17, 2024 Nuestra experiencia ha sido en general positiva, con algunos altibajos. Sin embargo, el único aspecto que afecta el excelente desempeño del servicio es la falta de compatibilidad con múltiples usuarios en la aplicación Pros Valoro muy positivamente la calidad general de DispatchTrack. La plataforma es intuitiva y fácil de usar, lo que ha permitido que nuestro equipo se adapte rápidamente. Además, es extremadamente confiable, con pocas interrupciones o fallos, lo que asegura que nuestras operaciones de entrega siempre se mantengan en marcha. Las funciones que ofrece cubren perfectamente nuestras necesidades logísticas, permitiéndonos optimizar las rutas y mejorar la experiencia del cliente. El soporte técnico ha sido excelente, siempre dispuesto a ayudar con cualquier consulta o problema. En resumen, DispatchTrack ofrece una gran relación calidad-precio y es una herramienta clave en nuestra gestión diaria Cons La aplicación fue concebida para operar con un único usuario vinculado a un mandante. No obstante, nuestro proceso logístico demanda la interacción de múltiples usuarios, lo que ha ocasionado algunas inconsistencias. Ante esta situación, el equipo de DispatchTrack se ha comprometido a desarrollar una cuenta unificada, con el objetivo de solucionar estos inconvenientes y optimizar nuestra operación sistémica. Alternatives considered [SimpliRoute](https://www.capterra.com/p/148072/SimpliRoute/) [Driv.in](https://www.capterra.com/p/147906/Driv-in/) Reasons for choosing DispatchTrack Nuestra empresa requiere de un servicio confiable y estable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Sergio S. Controller Transportation/Trucking/Railroad ### "Cumple con lo esperado" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 16, 2024 Es una herramienta útil para la gestión de entregas Pros Una fortaleza de DispatchTrack es su Usabilidad Cons Una desventaja de DispatchTrack es su Rigidez Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JU jose u. logistica Package/Freight Delivery ### "rendimiento exepcional y facilidad de uso" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 14, 2024 esta aplicaicon es una herramienta muy indispensable ya que que me ha permitido volver mas eficiente mi proceso de ruteo, midiendo tiempos, enrutamiento,sectorizacion, mejora en ocupacion, ordenamiento en el cargue y en entregas Pros Mi Experiencia con la aplicacion ha sido excelente, configuracion rapida y facil,a su interfaz intuitiva, eficiencia en mejoramiento de los KPI Cons mayor participacion en soporte y agendamiento foros mensual para validacion con el cliente el nivel de satisfaccion Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HH Hugo Hernan M. Analista de última milla Pharmaceuticals ### "Cliente Nuevo " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 October 14, 2024 Nosotros, somos clientes nuevo, estamos en marcha blanca, estamos conociendo recién esta herramienta y creo que nos falta más compañía en esto procesos, la respuesta de mejoras, inquietudes o integración son lentas. Pros planificación de ruta Seguimiento control Cons Creo que le faltan criterio al momento de planificar, Me explico, tengo 1 camioneta y tengo 40 factura, con distintos tonelajes, llena el camión y puede dejar 35 guías afueras y dentro de las que planifica son de mayores tonelajes, debería facilitar la prioridad a las con menos kilos y volumen. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AF Andres Felipe V. Coordinador Food & Beverages ### "Creciendo juntos " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2024 El equipo y soporte son muy atentos, sentimos que han escuchado nuestros requerimientos y trabajan fuerte para lograrlo. Están en constante evolución lo que hace que las experiencias sean mejor cada día Pros Ondemand se ha convertido en una herramienta muy poderosa para el análisis, entendimiento y control de nuestra operación de domicilios, es muy visual e intuitiva Cons Lastmile sería el que menos me ha gustado, la información que logro extraer está muy dispersa y a veces nos cuesta llegar a ella Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Juan Camilo C. Coordinador Logistica Food & Beverages ### "Experiencia FRICAR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2024 Ah sido un proceso maravilloso donde reta a la empresa a mejorar sus proceso Pros El servicio post venta ha sido increíble, el acompañamiento en el proceso ayuda a que la experiencia sea 10 de 10 Cons Ha sido increíble, en el momento no encuentro una razón negativa del proceso. Alternatives considered [R-Sales](https://www.capterra.com/p/217347/R-Sales/) Reasons for choosing DispatchTrack En su momento era la opción que mas se acomodaba a la cantidad de puntos de entrega y su forma de costear el servicio. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 18, 2024 Thank you Juan for the great feedback, happy to make your job easier [View all Reviews](https://www.capterra.com/p/134319/DispatchTrack/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)