--- title: "Glue Up Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Glue Up the right Event Management solution for you? Explore 198 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/134209/Glue-Up/reviews/" page_type: "reviews" language: "en" --- Glue Up 4.5 (198) [View alternatives](https://www.capterra.com/p/134209/Glue-Up/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Glue Up Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews TM Tamsin M Operations ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “Users can easily access their event registrations and membership invoices, and it is easy to communicate via the email templates. Although a little basic, they really do cover everything you should need.“ March 23, 2026 CR Chloe R CEOFood & Beverages, 2 - 10 employeesUsed the software for: 6-12 months. “It is great for taking member payments and registrations but otherwise it is overly complex with a lot of unnecessary bells and whistles without meeting basic association management comms, marketing and event requirements.“ April 19, 2026 DP DEV P CFONon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “Glue Up representatives that present are excellent and very knowledgeable of the product modules; they are quite patient and would respond at all hours, even weekends to answer questions to help as needed.“ June 4, 2026 MB Mihaela B Member and Glue Up administratorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “This did not work for us in the end, because our members were already used with another way of keeping in touch, so we dropped the community page. Since it's a complex platform, we are still learning and observing what works for us and what doesn't while using it.“ May 24, 2025 Ariana W Marketing and AdminRetail, 2 - 10 employeesUsed the software for: 1-2 years. “It allows us to manage our membership efficiently, host virtual events with ease, and even create micro websites—all in one place.“ August 5, 2025 Ariana W Marketing and AdminRetail, 2 - 10 employeesUsed the software for: 1-2 years. “The website development process also had some hiccups—we had to make several rounds of edits because the structure for submitting content wasn’t clearly outlined from the start.“ August 5, 2025 Kilmer M Senior Director of AdvertisingFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years. “Glue Up facilitates the ability to generate sales leads, foster strong customer relationships, enhance the customer experience, and obtain strategic insights through data analysis.“ April 9, 2025 Ariana W Marketing and AdminRetail, 2 - 10 employeesUsed the software for: 1-2 years. “During a mass data upload, several sections didn’t transfer correctly, which required us to spend time manually fixing the issues.“ August 5, 2025 ## Showing most helpful reviews Showing 1-25 of 198 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Van McLean R. Business Development and Communications Manager Non-Profit Organization Management Used the software for: 2+ years ### "GlueUp for NGOs" April 22, 2021 4.0 Pros Dealing with database management and marketing automation as part of my oversight, GlueUp serves its purpose and offers a more comprehensive and sophisticated features as compared to other CRM softwar however this may still be improved. GlueUp management is very much open to working with its clients to improve the overall system. GlueUp is the only CRM I know with events and membership management at one. Cons The pricing might be a bit steep for some companies/NGOs. The marketing automation may still be improved like providing a more customizable feature. For database management, GlueUp must devise a function where it will notify the administrator/user of the duplicated email addresses. Alternatives considered [Act!](https://www.capterra.com/p/175860/Act/) Switched from [Act!](https://www.capterra.com/p/175860/Act/) GlueUp combines membership and events management which is vital to our operations. Review Source WC Wiktoria C. Community and Events Assistant Non-Profit Organization Management Used the software for: 1-2 years ### "Simplifying Community Building — for Both Admins and Users" August 1, 2025 5.0 Glue Up helps us streamline and centralise many aspects of our work as an association secretariat. It connects CRM, events, communications, membership management, and payments all in one platform, which saves us time and gives us a full overview of our members’ engagement in just a few clicks. Instead of switching between tools, we can see everything in one place: who our members are, what events they've joined, which invoices are pending, and how active they are in the community. This level of integration has made our admin work more efficient and has allowed us to offer a more personalised and professional experience to our members. Pros The CRM system is a standout feature. It's incredibly well-integrated, allowing us to easily access all relevant information about our members in one place—from contact details and event attendance to payment history and engagement level. This makes it so much easier to stay on top of our relationships and respond to members’ needs quickly. The platform also makes communication simple and efficient. We can send out targeted emails, notifications, and campaigns to the exact audience we want to reach, all from within the system. That level of control and flexibility is incredibly helpful. The events module is another highlight. Setting up registration pages, ticketing, and managing attendees is intuitive and smooth. It saves us a lot of time and adds a very professional touch to our events. Overall, the platform brings everything together in one place, making it much easier to manage a community effectively. Cons The Knowledge Library is very useful and allows us to share important content, but visually, it could be more engaging or dynamic. The current design is fully functional, but a refresh could make it even more appealing for users exploring resources. Alternatives considered [Eudonet](https://www.capterra.com/p/185138/Eudonet-CRM/) Reason for choosing Glue Up All the available functions, payments and invoicing module. Review Source Danna F. Exec. Director Management Consulting Used the software for: Less than 6 months ### "NOT for Associations unless you have the staff time to spend inside and outside making members value this platform." February 27, 2026 2.0 I would use another system completely. I manage multiple associations and this system is NOT one I would recommend. Pros Fairly easy to figure out campaigns and community. I tried to give it a fair shot despite what my members told me the first week on the job. But, this is NOT a sophisticated membership database. Cons Seasoned Assn Veteran. NOT an innovative system. If you are ok with spending staff time figuring out reports, waiting on customer service and work arounds, this is the platform for you. Associations poll members...not with Glue Up. Association communities like to search for a conversation, not with Glue Up. Want to change static things on your website like the year of an event? Not in Glue Up...their staff control typical yearly changes. Change in staff and need to change the picture or contact info, don't ask Glue Up staff. They are very slow to change. Switched from [YM Careers](https://www.capterra.com/p/186894/YM-Careers/) I didn't make the switch. Previous ED did. Review Source DP DEV P. CFO Non-Profit Organization Management Used the software for: Less than 6 months ### "Dev Persaud, CFO" June 4, 2026 5.0 Glue Up representatives that present are excellent and very knowledgeable of the product modules; they are quite patient and would respond at all hours, even weekends to answer questions to help as needed. Pros Membership portal is excellent. the representatives that help with the importation of data and showcase the various products are very helpful. Cons Nothing has presented itself so far, everything seems at this point to be well put together and the presenters are quite knowledgeable. Review Source MS Meg S. Executive Assistant Non-Profit Organization Management Used the software for: 1-2 years ### "The Greek Community of Melbourne " May 26, 2026 4.0 Great customer service. Clean record keeping. The a good solution for us as a non-for-profit organisation! Pros It has made it incredibly easy for our members to renew their membership independently. After renewal links were sent to eligible members, approximately 70% renewed their membership within the first 24 hours of receiving the link. Cons We wish their was a function for members to renew for multiple years at a time. This is somewhat serviced by the auto-renew function, but it would be great to have both options Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reason for choosing Glue Up Price and its ability to be flexible to what we needed. Review Source DS Darlene S. Director of Operations Non-Profit Organization Management Used the software for: 6-12 months ### "Event management is a plus other things not so much" December 22, 2025 4.0 It has been good onboarding was difficult and needs improvement. We were told things that really didn't happen and data merge did not do what we were told it would do. Pros Event registration and management is easy you can tell the platform started as an event management software. Cons Finance fees on ticket transactions and cost of product. Managing memberships and contacts is too cumbersome. Need more ways to manage and merge memberships for groups. Switched from [WildApricot](https://www.capterra.com/p/76116/WildApricot/) We needed a place for communities across our organization Review Source VR Verified Reviewer Business Development and Marketing Manager Printing Used the software for: 6-12 months ### "Printing SA" November 19, 2025 4.0 So far so good, can't complain. It has definitely been well received by all stakeholders internally and externally. Pros Customer Support, Event Management, Event Registration, and Value for Money are all hallmarks of what makes this a great platform. Cons It can be very technical, and it has limited templates for Campaigns. We would also appreciate the ability to load our own templates. Alternatives considered [MembershipWorks](https://www.capterra.com/p/137032/MembershipWorks/) Reason for choosing Glue Up It has a lot more functionality, and we were able to migrate our data seamlessly. Review Source AT Anna T. Communications Director Non-Profit Organization Management Used the software for: 6-12 months ### "Unexpected benefits and great value!" December 19, 2025 5.0 It's great to have a proper CRM / AMS with all our membership in one place. It has also helped us think through our decisions as an association. Pros We have been pleased with the customer service, ease of use, and the event capabilities of the Glue Up. As the communications director, it has given me more ways to connect with the membership. It's a great value! Cons We had some minor struggles with our own understanding of the dues collection setup the first time around. But customer support got us back on track, and we're all set up for next year. Alternatives considered [ToucanTech](https://www.capterra.com/p/140805/ToucanTech/) Reason for choosing Glue Up It had the suite of capabilities that we were looking for. Review Source MN Mendy N. County Auditor Recreational Facilities and Services Used the software for: 6-12 months ### "Glue Up Membership Software Fits Just Right" May 5, 2025 4.0 Glue Up is a great option for any size entity. Representatives were very informative of program features. There were plenty of training resources available. Our account Manager checked in with us throughout the year to see if we had any problems or to just update us on program changes. Price was very reasonable. We were up and running quickly. Pros Ease of maintaining memberships with one app. Members are invoiced automatically by the software through email instead of our old way of using a database to create/print invoices and mailing them. Sending a mass communication to members is very simple as well. Great option for our small, county owned golf course club. Cons I wish it could generate a report of account balances for each member to keep a record of all past due amounts. We have only used Glue Up for about 6 months, so maybe I just haven't discovered the right option yet. I can view individual membership accounts and outstanding invoices. I would just like to print a report of all member balances as of a specific date for Board review. Alternatives considered [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[i4a AMS](https://www.capterra.com/p/32449/i4a-AMS/) Reason for choosing Glue Up \[sensitive content hidden\] with Glue Up was quick to follow up with the inquiry. He showed a demo of the product after talking with me to see what our club needed. Price was very reasonable. I originally just wanted a foolproof membership program to invoice members and process payments easier. He showed me several features that would possibly be useful for the club as we progressed. Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) Our bookkeeper would change the membership database unintentionally which created problems trying to generate invoices. She also would confuse payments because there wasn't enough detail on the invoices. I was looking for an option that would be easy to learn for non-accounting experienced employees for a reasonable cost since we are a small entity. Also figured it would provide an easier way to report club activity to the Board. Review Source LG Lindsay G. Executive Director Law Practice Used the software for: Less than 6 months ### "Seamless Onboarding and Powerful All-in-One Membership Platform" September 11, 2025 5.0 Our overall experience has been very positive. From implementation through launch, Glue Up has helped us streamline how we manage member engagement and events. The support team guided us step by step, making what could have been a heavy lift into a straightforward transition. We’re already seeing the benefits of having one centralized platform and are confident it will continue to add value as we expand its use. Pros The onboarding process was seamless, and the support from \[sensitive content hidden\] and the Glue Up team was excellent—responsive, thorough, and proactive. The platform itself is intuitive, with strong tools for managing memberships, events, and communications all in one place. Cons Because Glue Up is such a comprehensive platform, it takes some time to get familiar with all the features. The breadth of functionality can feel a little overwhelming at first, but the training and support help smooth that learning curve. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Glue Up They offered greater functionality and a better price. They really took care with the sales process to find out what we needed in our product, rather than just giving us a list of features that were all extra fixed costs. Review Source LD Lana D. Marketing Operations Packaging and Containers Used the software for: 1-2 years ### "Associations with active members and content - Keep Looking" February 15, 2025 2.0 The backend is easy to figure out, but you have to be willing to spend time troubleshooting workarounds to make it work with the front-end. Also the home page and certain other pages are locked and require you to request help from their in-house developer regularly. Which means they either need to hire more developers to assign each account, or they need to make it easier to update content directly without requiring their developer every time. Doesn't need to be completely like a shopify experience where you can drag & drop (although that would be nice), but you guys do need to loosen the reins a bit. Pros Ease of use in terms of backend searches, reporting and updating front-facing site content. Emphasis on backend -- the workflow to onboard and manage users undermines all that's good, and creates more work. Cons The most important thing of all -- a streamlined MEMBER experience. Where to start: 1. Registering and completing your profile page does NOT auto-populate into the actual database where it counts. It's just profile info for your profile that's akin to a company only social media page. For all its AI features, it should absolutely be intuitive enough to populate as a member profile in the actual database. Herein starts all the company access and manual login issues that will require you to create a position just to handle -- which again, could be streamlined with one single autofill and then that hire could instead be used to grow your membership using the tools this site offers more effectively. But priority above all else -- it creates more steps for the members and when your members pay a significant amount to be able to access their account and exclusive content, it should damn well be a seamless process. Super basic. If I go into every other detail that trickles down from this one detail, I'd be here all day. But make sure to at least ask these questions at consult/onboarding stage. Alternatives considered [Higher Logic Thrive](https://www.capterra.com/p/86198/Higher-Logic-Online-Community/) Reason for choosing Glue Up And one other, can't remember but their main feature was the "community portals" that function like social media pages among members, which is not a need/priority for us. Yours happened to also offer to ensure firewall and easy access to member only content. Switched from [Novi AMS](https://www.capterra.com/p/188714/Novi-AMS/) Their backend and front-end was a mess and we were paying double per year. At least your website/design/page formatting is straight forward and visually far better. But the clincher for the move was onboarding members and making firewalled content easier to manage. You are better at the firewalled content management part, but we clearly did not solve our member management issue, might have even exhausted the issue further. Review Source AS Amber S. Student Employment Manager Higher Education Used the software for: Less than 6 months ### "Outstanding Glue Up Team" July 23, 2025 5.0 Our organization had a great experience with the Glue Up Team! We are very pleased with our new website! Pros The Glue Up Team was instrumental in launching our new website. As complete beginners, we truly appreciated their clear, easy-to-follow training sessions and their incredible patience throughout the process! Cons Although the implementation process took longer than expected, the result made it well worth the wait. Switched from [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) Not a user-friendly product, it was difficult to get support. Review Source LM Lisa M. Admin Officer Education Management Used the software for: 2+ years ### "GlueUp experience" December 19, 2024 5.0 We have found our experience using GlueUp to be great. Pros My organisation has been using GlueUp for a number of years now. The system is great, easy to use and they are continually improving the functionality to suits their users. Our account management team are very flexible with us, which we appreciate so much. Cons There is not much to dislike but I would love for them to be able to add functionality that allows for a % of the invoice amount to be passed onto the customer when they pay with cc. Our organisation is losing a lot of money because this functionality is not available. I would also love to be able to create 1 invoice for more than 1 registration from the backend (this feature is only available in the frontend). Switched from [Member Evolution](https://www.capterra.com/p/124470/Member-Evolution/) Previous CEO decided to change and just chose GlueUp Review Source NE Noah E. Administrative Assistant Non-Profit Organization Management Used the software for: 6-12 months ### "Glue Up is Easy to Implement and Manage" September 8, 2025 5.0 10/10. Very responsive and the platform was easy to integrate in our business practice. Glue Up will take the time help make your work with them as smooth as possible! Pros Customer Service is great. The platform is easy to learn and when you run into any tech issues Glue Up support can help solve the problem with a quick response rate. Cons There seemed to be some issues with the QuickBooks integration that caused issues for our accounting. That has since been resolved but it makes we wary to trust the system completely. Review Source Kilmer M. Senior Director of Advertising Financial Services Used the software for: 2+ years ### "Integrated software for events and communities." April 9, 2025 5.0 Glue Up is a solution that automates and improves communication with our clients and communities. It allows for the simple creation and promotion of events, facilitates the collection of participant data, and is a key tool for managing sales-focused events, such as conferences, webinars, and product launches. Pros Glue Up facilitates the ability to generate sales leads, foster strong customer relationships, enhance the customer experience, and obtain strategic insights through data analysis. Cons I do not detect any difficulties or objections that need to be mentioned about this tool. Review Source KE Karen E. Communications Business Supplies and Equipment Used the software for: 1-2 years ### "Very Great CRM " June 6, 2025 5.0 Glue Up is a program that makes my work easier. I love to make events and massive mailing. Very good. Pros Glue Up is very easy to use, and I like the style of the email templates, for example. I love how quickly they respond to technical issues. Cons Sometimes when I spend too much time, for example creating an event and creating an email, the program goes blank and I have to log in again. Review Source BK Bridgette K. owner Retail Used the software for: 6-12 months ### "Stick with Glue Up" November 3, 2025 5.0 Pros The interface and required navigation for Glue Up is beyond user friendly. The customer support was readily available if I had any questions or concerns. Great value for your money. I used this software for Events registration and also sales management. Cons I did not experience any cons as of yet with the software. The software worked as needed and has been an asset to my business. Review Source AX Ady X. Marketing Assistant Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Marketing Email" March 13, 2025 5.0 Layout is simple and overall very aesthetically pleasing, and easy to use. Pros Published emails can be copied to the drafts folder and edited again. Cons None found yet, because fewer functions are used Review Source SP Siddharth P. Technology Non-Profit Organization Management Used the software for: 1-2 years ### "Membership Management Made Easy By GlueUp" November 19, 2024 4.0 Overall we are happy with the platform's offerings and services. Our Membership management and reporting are streamlined as compared to the earlier process which was manual. Pros Membership Management and Event Management Cons Third Party API integration into the software Review Source TE Tanneke E. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "User friendly platform" July 2, 2024 4.0 I'm absolutely amazed by all the features it offers! Pros The program is incredibly easy to use. I grasped it quickly without the need for extensive training sessions. It provides numerous features and options that can be tailored to suit the needs of any organization. Cons Even though it provides templates for transferring members, this activity is always time-consuming. Review Source KC Kim C. Marketing and Communications Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Not useful for an association with over 500 members" June 10, 2024 1.0 Pros The profile page is similar to Facebook which some members like. Cons Too many cons to list, but you don't have access to your website reports. It is not user-friendly when it comes to navigating through the backend of your website (Your Membership was so much easier). Members constantly have problems with navigating through the system...don't know how to respond to posts, can't figure out how to opt-out of notifications. Reason for choosing Glue Up I didn't have a choice in this matter. New ED didn't ask us what was working before deciding to change. Review Source RB Rosanna B. Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "Review of Glue Up for one of our membership association clients" June 19, 2024 4.0 Pros The community feature has transformed how members interact and share knowledge with one another and has added huge value to the membership. The renewal system and reoccurring payments have increased our membership retention levels as it allow members to manage the renewal process with ease. The finance function is great. The campaign function is excellent. On going support from Glue Up is great - we love the access to training sessions and the contact us are for queries. Our Customer Success Manager is very responsive which has been extremely helpful. Overall, we are very happy with the product for an affordable off the shelf membership management system. Cons The initial set up process was not seamless as members had to activate their Glue Up account in order to access the system. This generated a lot of queries which went on for a substantial length of time. Our client's needs were not understood entirely at the initial set up stage. Alternatives considered [White Fuse](https://www.capterra.com/p/173944/White-Fuse/)[SilkStart MultiChapter](https://www.capterra.com/p/122491/SilkStart/) Review Source DG Dani G. Senior Officer Events and Partnerships Relaitons Non-Profit Organization Management Used the software for: 1-2 years ### "An integral tool in our operations" November 17, 2022 5.0 Event management, contact management, committee management, and member management are all being streamlined by using Glue Up. This increases our efficiency and benefits us greatly. Pros The interface is very user-friendly, and the capabilities on offer are extensive and relevant. The simplicity of the design and the functionality make this platform stand out.The staff are also accommodating and are quick to assist us if needed.The bank of information available with tutorials on how to get the maximum out of Glue-Up is also helpful.We use this platform for the majority of our business and are continuing to look at ways to integrate furtherBy having all contact, event, registration, and campaign details in one place, we can streamline our efforts and maximise efficiency. Particularly, the ability to group our contacts into various committees that can then be integrated into event pages is helpful. The event and registration pages themselves provide extensive flexibility while remaining entirely user friendly. Cons On rare occasions, the platform experiences some technical issues making us unable to access it. It would also benefit us to have full control over the invoice template. Currently, we cannot use this functionality due to legal requirements from Cambodia (as we must show the amount in a currency not yet accepted by Glue-Up) which is a shame. Reason for choosing Glue Up NA (Glue Up has been getting used since much of the current staff joined). Review Source VR Verified Reviewer Owner/CEO Entertainment Used the software for: Less than 6 months ### "I got through my first event and realized I needed a different platform once completed " June 28, 2019 4.0 My overall experience was much better than my previous with using other softwares my only gripe was what i mentioned above. If those 4 issues can be fixed then I'd say it's a great platform but for now I'm going to be finding another option. Pros It was easy to set up the registration page and ticket options. Somewhat customizable. Check in was standard. Reporting is descent, can download excel spreadsheets for specific ticket types. Cons 1\. The top con on my list would be the payout process. Being that my events function based on ticket sales it's important that I have access to funds more frequently then twice per month. Other ticketing systems will pay you out every few days. I ran in to an issue where I needed to pay my instructors, venue and other staff but didn't have the funds available, so I had to front the money out of my own pocket. 2. The Finance Department is based in Asia therefore I would get replies regarding my concerns late in the evening rather than in the day during American business hours. 3. Ran in to some glitches with attendees not receiving their confirmations. 4. Couldn't figure out how to bring on team members to help check people in without revealing full financials. Volunteers or independent contracts hired shouldn't have the ability to view this info. Unless i missed something? Review Source Response from Glue Up July 12, 2019 Thank you for your review and honest feedback. Customer satisfaction is our highest priority at EventBank, and we are taking your review with the utmost seriousness and have already put in future updates and plan to improve customer experience with the product and services we provide. You'll be pleased to find that we do have an option available to create temporary profiles so that volunteers and independent contractors can check people in to events without having access to your entire account. In addition, we strive to consistently improve our software to make it more user-friendly as well as regular updates to our EventBank HelpDesk with new documentation, content, and tutorials on the EventBank platform. We have dedicated Customer Success Managers around the world, servicing all time zones, so that you are able to receive a response to your questions or concerns whenever you need. We sincerely hope that you'll consider using EventBank for your upcoming events again. Brian PD Paola D. Executive Director International Trade and Development Used the software for: 2+ years ### "Great for Chambers and Business Councils" August 27, 2024 4.0 So far it has been great when it comes to information management, event management and membership management. When it comes to the campaigns, we have experienced issues with the lag, but otherwise, it has been a major positive change for our Chamber. Pros The integration of Membership and ease of managing RSVPs for events (including the creation of badges) has saved us a lot of time. Cons the number of times we have gotten "Error 404" and how often the page freezes. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.