# Lillio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Lillio the right Daycare solution for you? Explore 3623 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/reviews

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Lillio

4.6 (3623)

[View alternatives](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Lillio

Ease of use

4.6

Customer Service

4.6

## Pros and Cons in Reviews

BB

Bonnie B

Lead Systems AnalystNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years.

“Lillio made it easy for our staff to log activities for each child, helping our moms know what their children were doing and how they were growing each day.“

February 10, 2025

SP

Sathiya P

Technical Lead engineerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“There is no interaction window to communicate with other parents and by default we don't have control on whom can receive message(director will be copied by default)“

November 26, 2024

Nishtha G

ConsultantComputer Software, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“Real-time updates, photos, and messaging help parents stay connected with their child’s day.“

May 30, 2025

SR

Samia R

DirectorChild Day Care Services, 2 - 10 employeesUsed the software for: More than 2 years.

“It took a months to fix including receiving money that was owed to me.“

January 26, 2026

SP

Sathiya P

Technical Lead engineerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“The photo updates and learning lessons sharing within the app is useful and better for tracking.“

November 26, 2024

AG

Amin G

Assistant ProfessorHigher Education, 501 - 1,000 employeesUsed the software for: Less than 6 months.

“Also, the food options are just none, some, most and all, which makes it hard to track how much exactly they ate.“

September 6, 2024

TS

Thomas S

TeacherEducation Management, 11 - 50 employeesUsed the software for: 1-2 years.

“I like that I quickly receive information about my child at daycare, and have a simple way to communicate with the caregiver.“

October 23, 2024

Ayanda M

Data CapturerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months.

“I can not change my timezone, and a lot of the features I can not change without upgrading“

December 23, 2024

## Showing most helpful reviews

Showing 1-25 of 3623 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Shawn C.  
IT Director  
Construction  
Used the software for: 1-2 years

### "Great dashboard for education/daycare"

April 1, 2024

5.0

Very positive, one of the best solutions overall.

Pros

Ease of use and simple feature set for monitoring childcare.

Cons

Mobile app wasn't as Android friendly as other options.

Switched from

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Provider switched companies behind the scene.

Review Source

AT

Amit T.  
Digital Marketing Executive  
Information Technology and Services  
Used the software for: I used a free trial

### "Review for Lillio"

February 21, 2025

4.0

My overall Experience with Lillio was good. It saves my lots of time. Also its customer support is also very good.

Pros

I like Lillio since it is very easy to use. It helps me make lot of my task very faster.

Cons

Lillio has less advanced features also some times its integrated tools lacks.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)[Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Lillio

I choose Lillio because it provides good features, value for money and easy to use.

Review Source

SR

Samia R.  
Director  
Child Day Care Services  
Used the software for: 2+ years

### "Bad customer service response "

January 26, 2026

2.0

Overall, I was with Lillio for several years however my business didn’t feel valued therefore I was okay with taking my business to another portal.

Pros

The application features were easy for my staff to comprehend and use throughout the day. This was something the felt comfortable with.

Cons

The customer service and billing was terrible. My business didn’t feel valued when they made mistakes. It took a months to fix including receiving money that was owed to me.

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Lillio

It was no particular reason, Lillio was the first party I spoke to.

Review Source

VR

Verified Reviewer  
Consultant  
Computer Software  
Used the software for: 2+ years

### "Lillio - best app for Parents & Educators"

May 30, 2025

5.0

use the app daily to stay updated on my child. It has dedicated sections for daily photos, nap time, and meal updates. From what I’ve heard, it’s also user-friendly for educators.

Pros

It is a user friendly app designed with keeping educators and parents in mind. Real-time updates, photos, and messaging help parents stay connected with their child’s day.

Cons

Performance Issues: Occasionally, when I tap on a notification, the app fails to load properly. Instead of opening normally, it displays a blank white screen.

Review Source

BB

Bonnie B.  
Lead Systems Analyst  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Simple Child Activity Logging, Hindered by UI and Lack of Integration"

February 10, 2025

4.0

Lillio was our first foray into a software solution for our Children's Academy. It was a good first experience, but as we began to grow, we wanted a tool that was a bit more buttoned up as we sought certification for the Academy.

Pros

Lillio made it easy for our staff to log activities for each child, helping our moms know what their children were doing and how they were growing each day.

Cons

Lillio's UI was ok, but not the best. It was certainly better than some of the other tools we looked at, but we wanted the most intuitive interface for our staff who in this role are a bit technically novice and for our moms, many of whom grapple with technology as well. We also navigated issues with keeping our contacts up to date. We live primarily in Salesforce and got to a point where we needed to do weekly imports and updates and it was not particularly easy with HiMama.

Review Source

SB

Sunaina B.  
director of operations  
Hospital & Health Care  
Used the software for: 2+ years

### "Great tool"

February 21, 2025

5.0

like this system a lot i's fundamentally helpful in a start up daycare center

Pros

It's a great software for when working with elderly dementia care groups and daycare for children.

Cons

It's pricey and the invoicing system seems a bit dated, like it's the predecessor hiMama

Review Source

TS

Thomas S.  
Teacher  
Education Management  
Used the software for: 1-2 years

### "Not a lot of other options, and pretty decent"

October 23, 2024

4.0

I have had my children in daycare for a number of years, and our site started using Lillio about two years ago. It makes it easy to communicate and receive notifications from our dayhome, and also gives me peace of mind that my children are being taken care of.

Pros

I like that I quickly receive information about my child at daycare, and have a simple way to communicate with the caregiver.

Cons

The app is quite slow to load, especially when viewing video files that have been posted. Having multiple children at a location is also more difficult to manage than it needs to be.

Review Source

SP

Sathiya P.  
Technical Lead engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Love - be connected with the child through out the day with Lillio"

November 26, 2024

4.0

The thought of always connected with the child even in the busy work schedule is a stress buster and Lillio helps with it and it is super useful

Pros

The photo updates and learning lessons sharing within the app is useful and better for tracking. The messaging section to interact with the teacher for status and interactions is a cool thing. The application is easy to use and self explanatory and very intuitive.

Cons

The message notifications sync is delayed at times and will receive the messages off late. There is no interaction window to communicate with other parents and by default we don't have control on whom can receive message(director will be copied by default)

Review Source

CM

Carla M.  
IT Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Lillio Has Exceptional Capabilities that Makes It Powerful"

December 17, 2024

5.0

Lillio gives us the best experiences. I love the reliability of Lillio.

Pros

This child care solution has been reliable and accurate to use. I like the efficiency and capabilities of Lillio.

Cons

Lillio is powerful and reliable to use. No cons concerning Lillio.

Review Source

SG

Steve G.  
Engineer  
Management Consulting  
Used the software for: 2+ years

### "Motivating Goal Tracking with Potential for Greater Integration"

November 6, 2024

4.0

Lillio is a strong tool for goal-setting and productivity, though expanded integrations would enhance its value.

Pros

Lillio offers a sleek, intuitive interface and insightful analytics, making goal tracking clear and motivating.

Cons

Limited integrations with other productivity tools can make it harder to streamline workflow.

Review Source

KF

Kennedy F.  
Administrator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "10/10 Onboard this platform "

December 6, 2024

5.0

Wonderful experience I would recommend to others!

Pros

Great platform and program. I appreciate the assistance

Cons

The colors on the website are harsh on my eyes

Review Source

CN

Chibuike N.  
Intern  
Telecommunications  
Used the software for: I used a free trial

### "Lillio is a great way to stay in touch with parents."

July 27, 2024

5.0

Pros

Lillio is fantastic in every way. Simple to use, with assistance from Lillio's knowledgeable staff when needed.

Cons

Nothing. Lilio really covers all the bases perfectly. This product is truly amazing!

Review Source

LS

Lirim S.  
Instrumentation and Automation PLSC  
Food Production  
Used the software for: 1-2 years

### "I feel safe when I send my kid to daycare thanks to Lillio!"

June 2, 2024

5.0

Pros

Brilliant app. I no longer worry about how is my kid doing at the daycare, because thanks to Lillio the daycare sent me pictures in real time of how fun my kid is having. Communication between us, the parents, and the daycare, is at the top thanks to Lillio.

Cons

I like everything about Lillio. Easy to use, and user-friendly.

Review Source

cC

cynthia C.  
Researcher  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Parenting made easier with Himama"

February 2, 2022

4.0

Himama has been of great addition to my daily management aspects as I'm able to do my business as i concurrently monitor my children at school without having to worry. Any issues raised by the caregivers can reach me in a short span of time and thus solutions are found instantly.

Pros

The app is quite helpful to both parents and school caregivers as we are able to constantly monitor our children's milestones. With the app as a parent i'm notified of any absurd this with my toddler in a timely manner. The app has also made activity scheduling in the daycare quite easy and manageable. The real time photo sharing features keeps me updated on my child's progress the entire day at school thus cutting down on anxiety.

Cons

The messaging feature is a bit unreliable could be I'm the only one experiencing this since I do not get notification as to whether the care giver has received my message. Probably they may also be overwhelmed by numerous messages from parents. If this feature an be made more user friendly then the app will be worth my investments.

Review Source

ET

Eathan T.  
Owner  
Construction  
Used the software for: 1-2 years

### "Best software tool for childcare "

March 6, 2022

5.0

My overall experience with the software is great I use it everyday and am more then pleased with the quality of the software

Pros

Daily sheets,daily reports and lesson's,helps childcare providers record and share children's activities and progress,easy payment methods,parent communications and contactless attendence

Cons

No cons at the moment I'm using using HIMAMA as a parent and it's working great so far I have no complaints about the software

Review Source

KM

Kelly M.  
In Home Caregiver  
Individual & Family Services  
Used the software for: Less than 6 months

### "Himama when I can't be there!"

February 3, 2023

4.0

My overall experience with hi Mama as I'm glad it's there that's why Mama away from home

Pros

I would have to say hands down the ability to see more than one child at a time in different areas. It gives me great Peace of mind knowing that I can check in on my children and know that they're okay through the day

Cons

At the same time it is also one of my biggest cons because it does get a little glitchy and sometimes you can't see where your child is you can't check in and there are areas where they're not visible

Review Source

AS

Ayla S.  
Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Hi Mama For The Best Mammas "

September 22, 2023

5.0

I love Hi Mama for its multi functional utility, super simple to use, easy to handle,monitored activities, view and print attendance history and in time messages and report to parents make it the best choice of every parent. Remarkably enhance the communication between parents and teachers, which make both of them actively involved and over whelm for child well being.

Pros

For me the ease of application & quick access are the most attractive features in Hi Mama. Without having to spend a lot of time up dating each child , we can easily submit or receive their information by clicking a button. The daily reports are excellent in quality and presentation. This wonderful app provide the ease of access and real time up dates of their kids with pictures and lesson through out the day. Parent Portal stood out standing for its exceptional conduct by offering the ease and efficiency together for its consumers.

Cons

Hi Mama charges a flat $50 per month per class room and the cost increases with the number of class room, if can offer some flex rates or promotion offers, for the price, i think it will be good for the boost of Hi Mama business and clients.

Review Source

VR

Verified Reviewer  
Associate consultant  
Computer & Network Security  
Used the software for: Less than 6 months

### "HiMama Review"

September 11, 2022

5.0

It's been super cool app that has literally reduced the burden of taking care of children and enables us to understand what our children goes through physically and mentally on a daily basis so that necessary steps can be taken to get more closer towards our children.

Pros

Lot of paper works is reduced and this is something I love about this app. Clear and understable user interface loaded with apt features makes this app super easy to use.

Cons

The pricing can be a bit lower considering competition in this arena. The pricing can be based on geographical locations or individual countries currencies.

Review Source

Lucky U.  
Project coordinator  
Construction  
Used the software for: 6-12 months

### "With Himama, you can monitor your child daily activities."

February 12, 2022

5.0

With Himama, everything you need is provided.

Pros

1\. Help to improver your relationship with your children. 2. It makes it easy to keep in touch with the parents 3. It improves children learning outcomes

Cons

1\. The amount of calling and emails is too much with use software. 2. After signing up, details of payment is giving to you

Review Source

MN

Mbalenhle N.  
Receptionist  
Education Management  
Used the software for: 6-12 months

### "I no longer worry as much as I would about my child"

March 20, 2022

5.0

Pros

The sign in and sign off feature: it lets you see when your child arrived because as someone who doesn't take her child to school, you worry about car accidents etc. You can see how well your child is adapting to school, if they had a disagreement with another child because children tend to hide certain things and end up lying about being sick in order to not attend school. It honestly feels like you're watching over your child like a guardian but from work.

Cons

As a new user, I have no problems with the application, I have not encountered problems like other parents with multiple children encounter.

Review Source

VR

Verified Reviewer  
Director  
Financial Services  
Used the software for: 2+ years

### "HiMama is a must have for any day care and child care center"

November 8, 2021

5.0

Happy with HiMama - recommend them highly

Pros

Software is a must have for any business running child care centers Provides much needed features - alerts and notifications to parents - video feed for communication of child with parents and relatives - attendance tracking - billing and payments Saves paperwork, time and give a much needed brand lift (selling story) to parents and gives them comfort remotely monitoring their child

Cons

Quality software comes at a price - and this product is not cheap as there aren't many good competitors Might be difficult for small child care centers in developing countries with small budgets to be able to afford. Differentiated pricing (country to country) and more support for regional variations e.g. language support would be appreciated

Review Source

VR

Verified Reviewer  
Director  
Consumer Services  
Used the software for: 6-12 months

### "HiMama protects my family!"

February 17, 2022

5.0

Pros

\-Efficient -Organized -Well priced -Can keep up with my child -Accountability

Cons

None. I feel like they addressed some issues that were happening with the app, like glitches and such, but they have fixed them.

Review Source

JA

Jennifer A.  
Recruiter  
Telecommunications  
Used the software for: 2+ years

### "Put your mind at ease!!"

August 22, 2023

5.0

Love it will continue to use it and spead not but good words about it!

Pros

The parents are able to see updates and goals meet. They can see what their loved ones are doing that day. Gives a peace of mind to everyone. Very easy to send out mass messages to all parents in case of school closing or delays. Also send to email account as well.

Cons

I feel like the check in and check out could update faster. Also maybe to prompt teachers to send the parents updates if they have not.

Review Source

LM

Lori M.  
RN  
Hospital & Health Care  
Used the software for: 6-12 months

### "Parent using HiMama"

August 4, 2021

4.0

I have enjoyed getting used to HiMama, it’s has been a little learning curve but overall very user friendly, and I love having the app now.

Pros

I love being able to see updates of my children throughout the day. Getting notifications to bring supplies is very helpful as well.

Cons

I would like to be able to control notifications for each part of HiMama. I would like to be able to turn off notifications for the billing side and still see the daily updates.

Review Source

AS

Ariane S.  
Chefe  
Individual & Family Services  
Used the software for: Less than 6 months

### "Comments about hi mama "

April 29, 2023

4.0

Good experience, at the beginning when it was recommended I thought it was doubtful If It was really necessary, over time I saw that it was necessary and fundamental for the routine and week of follow-up, surveillance and security , a Lot the app

Pros

App with easy, handling , fulfills what it promises, I liked tô follow everynthing in real time from activity to food and types of payments, this app is very well thought out

Cons

Except that sometimes on my device a good experience

Review Source

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