--- title: "Buddy Punch Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Buddy Punch the right Time Clock solution for you? Explore 1143 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/134003/Buddy-Punch/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- Buddy Punch 4.8 (1150) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Reviews of Buddy Punch Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews WM Wendell M RFDPolitical Organization, 51 - 200 employeesUsed the software for: 6-12 months. “It’s reliable, easy to navigate, and has made time tracking and payroll much more efficient. While there are a few limitations with advanced features and reporting customization, the system performs well day to day and helps streamline workforce management with minimal hassle.“ January 30, 2026 AF Andre F SupervisorHigher Education, 10,001+ employeesUsed the software for: More than 2 years. “One of the main drawbacks of Buddy Punch was occasional technical issues, such as slow loading times or difficulty clocking in during periods of poor internet connectivity.“ January 27, 2026 CJ Cordelia J Client Care SpecialistMedical Practice, 2 - 10 employeesUsed the software for: Less than 6 months. “Very flexible and convenient and does not take extra time to track my in and out times and lunch breaks.“ September 16, 2026 AO Alex O Summer School TutorEducation Management, 11 - 50 employeesUsed the software for: Less than 6 months. “The only issue that I came across this summer school session with punching in or punching out is that Buddy Punch did not provide a way to request a change of time if a punch-in or punch-out was missed. “ July 8, 2025 MM Mathew M Operations AssociateLogistics and Supply Chain, 11 - 50 employeesUsed the software for: 1-2 years. “It's easy to manage the schedule and its feature that users need to take a photo when logging in and out, also it automatically detects the location where the user signed in.“ May 22, 2025 WM Wendell M RFDPolitical Organization, 51 - 200 employeesUsed the software for: 6-12 months. “One downside of Buddy Punch is that some advanced features are lockeds which can be limiting for smaller organizations.“ January 30, 2026 Ab Ashley b Administrative AssistantReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “I appreciate that I can edit my time and make notes which is helpful if the app doesn't log me out when I click log out.“ May 13, 2025 AF Andre F SupervisorHigher Education, 10,001+ employeesUsed the software for: More than 2 years. “Additionally, while the system offers many features, some of them were not very intuitive at first and required extra training for staff to use properly.“ January 27, 2026 ## Showing most helpful reviews Showing 1-25 of 1150 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use assistant ### "Buddy Punch Makes Time Tracking and Scheduling Simple and Efficient" November 11, 2026 5.0 Buddy Punch helps us accurately track employee hours, manage attendance, and simplify timekeeping. It saves time, reduces errors, improves accountability, and makes payroll processing much easier and more efficient. Pros Writing Buddy Punch has been an excellent tool for managing time tracking and attendance\\! It’s easy to use, reliable, and makes keeping track of employee hours simple and efficient. The user-friendly interface and helpful features make managing schedules and timekeeping a breeze. Overall, a great product that saves time, keeps things organized, and makes daily operations much easier. Highly recommend\\! Cons I dislike that some features could be more customizable and that the mobile app could be a little faster and easier to navigate. Review Source AM Amber M. Optometric assistant Used the software for: Less than 1 year ### "Great Scheduling Performance with Amazing, Helpful Support" November 11, 2026 5.0 It is really helpful for schedule organization and for integrating all my scheduling activities. Pros Great performance, especially when it comes to scheduling. And if any problems come up, the support team is amazing and very helpful. Cons Sometimes it runs a bit slow, but overall the performance is good. Review Source Response from Buddy Punch November 11, 2026 Thank you for sharing such thoughtful feedback! We're thrilled to hear that Buddy Punch has been a valuable tool for organizing your schedules and streamlining your day-to-day operations. It's especially rewarding to know that our Support Team has made a positive impression, as providing helpful, responsive assistance is something we take great pride in! We also appreciate your honesty regarding occasional slowness. Performance can be influenced by several factors, including internet connectivity, but we'd be happy to investigate your experience more closely. Please don't hesitate to reach out to us via live chat or at support@buddypunch.com if you'd ever like to troubleshoot together. Thank you again for your kind words and for choosing Buddy Punch! Renald P. ### "Simple Time Tracking, Outstanding Support, Minor PTO Hurdles" November 11, 2026 5.0 Buddy Punch helps me keep us accountable and organized with geofencing, remote kiosk access, photo clock-ins, and hours tracking. I also use it to track paid time off and stay in line with state requirements, and the Spanish interface makes things easier for my employees. Pros Buddy Punch is a great accountability tool. I like that geofencing, remote kiosk access, photo clock-ins, and hours tracking help keep us organized, and the Spanish-language interface makes it easier for our employees. I like how simple Buddy Punch is and how easy it is to figure out the interface and administrative settings. I was up and running within about ten minutes, even though I hadn’t used similar programs before. I appreciate that I can find help on the website or contact the company and email or chat with a real person in the US. Support has been very quick to help, corrected my issues within minutes, and has never left me with an unresolved issue. It has never taken more than ten minutes to be walked through a solution. Buddy Punch seems to have thought of just about everything and does a good job anticipating possible needs and providing solutions. Cons My employees have had difficulty using the PTO request form, partly because of their comfort level with technology and the language barrier during training. I can enter the time manually, so it hasn’t hindered our operations. I was also initially turned off by the fact that Buddy Punch doesn’t offer a customer service phone number, though the other contact options have been very quick. Review Source Response from Buddy Punch November 11, 2026 Thank you so much for taking the time to share such detailed and thoughtful feedback! We're delighted to hear that Buddy Punch has helped keep your team organized and accountable through features like geofencing, kiosk access, photo punches, and time tracking. It's especially wonderful to know that our Spanish-language interface has made the platform more accessible for your employees. Your kind words about our Support Team mean a great deal to us! Providing prompt, knowledgeable, and personalized assistance is something we take tremendous pride in, and we're thrilled that our team has consistently been able to help you find solutions quickly. We also appreciate your candid feedback regarding PTO requests and our support options. We understand that learning new technology can present challenges, particularly when language barriers are involved, and we're glad you've found a workflow that works for your team. While we don't currently offer phone support, we're committed to providing responsive, thorough assistance through live chat and email, and we're always happy to help explore ways to make your experience even easier. Thank you again for your trust, encouragement, and constructive feedback. We're so grateful to be part of your team's daily operations! Book Keeper ### "Faster, Paperless Timekeeping with Room to Improve Reporting" November 4, 2026 5.0 Buddy Punch lets me get rid of paper copies of timesheets and keeps me organized. Pros Buddy Punch is user-friendly. I value the mobile app and chat. It keeps me organized, speeds up the process, and saves paper by replacing paper timesheets. The chat also helped with setup. Cons I’d like to be able to print timesheets as PDFs instead of only in Excel, and to have a separate option to record overtime, such as on-call time. Review Source Response from Buddy Punch November 5, 2026 Thank you for taking the time to share such thoughtful feedback! We're delighted to hear that Buddy Punch has helped streamline your timekeeping, keep things organized, and eliminate the need for paper timesheets. We're also glad our mobile app and live chat support have been helpful! Regarding PDF timesheets, we'd recommend checking out our Employee Detail Report, which provides a PDF, printer-friendly version of the time card, including important punch details, and can be generated for a custom date range. We also appreciate your feedback about tracking overtime separately, such as on-call hours. Please feel free to reach out through live chat or at support@buddypunch.com, and we'd be happy to explore the available options with you. Thanks again for your feedback and for being a valued part of the Buddy Punch community! JD Jason D. Head of Sales and Marketing Used the software for: Less than 1 year ### "Very easy to use" November 9, 2026 5.0 Pros Very easy to use, love the mobile app, does a great job of tracking user time in and time out. Also, allows for editing or modifying dates and times when necessary. Cons No cons, Buddy Punch works great, and there is nothing I can think of that would be a con. I am typing more because I have to. Review Source Response from Buddy Punch November 9, 2026 Thank you for sharing such wonderful feedback! We're delighted to hear that Buddy Punch has been easy to use and that you're enjoying the mobile app and the flexibility to manage time entries as needed. Making time tracking simple, convenient, and reliable is exactly what we strive for, so it's especially rewarding to know we're delivering on that experience. We truly appreciate your kind words and are glad to have you with us! Brenda N. Canvasser Used the software for: Less than 1 year ### "My Buddy Tracker" November 2, 2026 5.0 Overall, the program was easy to use. I was able to approve my total hours at the end of each week. I was also able to find the total mileage I drove Pros It would track my mileage, the hours I worked and would let me know if I forgot to clock out. I could go back and look at the hours if I wasn't sure of total hours worked Cons That I would take a photo of myself and it would make my face turned in the opposite direction. No matter how hard I would try looking straight into the camera Review Source Response from Buddy Punch November 5, 2026 Thank you for taking the time to share your experience! We're so glad to hear that Buddy Punch made it easy to track your hours and mileage, review past time records, and approve your time at the end of each week. We also appreciate you mentioning the difficulty with your camera. What you've described sounds like it may be related to your device's camera hardware or webcam settings rather than Buddy Punch itself. Even so, we'd be more than happy to help you troubleshoot! Please feel free to reach out through live chat or email us at support@buddypunch.com if you'd like us to take a closer look together. Thanks again for your thoughtful feedback and for being part of the Buddy Punch community! Intake specialist Used the software for: Less than 1 year ### "Easy to use " October 30, 2026 5.0 I like that it displays my hours worked and you can do the easy math. I wish other companies had this. Pros Very friendly interface. No crazy buttons just straight to business. Yesterday I made a mistake by hitting "submit" and it did not let me punch this morning but after I clicked on "go back to draft" I was able to punch, which makes it very cool, you don't have to create a ticket and have someone else involve. Cons I like the web app itself so no issues there. It has just a few tabs that you can deal with easily, I love that the most. Review Source Response from Buddy Punch October 30, 2026 Thank you for sharing your thoughtful feedback! We're delighted to hear that you find Buddy Punch intuitive and easy to navigate. It's especially great to know that viewing your hours worked helps you manage your time independently and efficiently. Making time tracking simple and convenient is exactly what we strive for, and we truly appreciate you taking the time to share your experience! HR Assistant Used the software for: Less than 1 year ### "Love buddypunch!" October 29, 2026 5.0 A great experience, so easy to use, responsive employees and easy to understand demos, and its easy for our employees to use Pros Easy to use and implement within our company, the employees are so responsive and great to work with. Cons There is nothing in particular I don't like. Sometimes it is a bit hard to correct timecards, I wish there was an easier way for this Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) We had to switch because the previous timecard provider does not make anymore slots for the timecard system Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reasons for choosing Buddy Punch We had a worse experience with setting up and integrating ADPs timekeeping system Review Source Response from Buddy Punch October 29, 2026 Thank you for your thoughtful feedback! We're delighted to hear that Buddy Punch has been easy to implement and use across your team, and especially glad that our Support Team's responsiveness and guidance have made such a positive impression. We also appreciate your feedback about making timecard corrections easier. We're always looking for ways to simplify everyday tasks, and insights like yours help us identify opportunities for improvement. If you ever encounter a specific challenge when adjusting timecards, we would be happy to help! Please feel encouraged to reach out anytime via live chat or email support@buddypunch.com Thank you again for your kind words and for choosing Buddy Punch! Book Keeper Used the software for: Less than 1 year ### "User Friendly" October 29, 2026 4.0 Overall pretty good one of the cheapers ones out there. Although I did not like a couple of months the price went up. Pros User Friendly. Cons Wish you could print time sheets as PDF. Review Source Response from Buddy Punch October 29, 2026 Thank you for sharing your feedback! We're so glad to hear that you find Buddy Punch user-friendly and appreciate the overall value it provides. We also wanted to clarify that you can download and print time records as PDFs through several of our reporting options, including the Daily Hours Report, In/Out Activity Report, Employee Detail Report, and Hours Summary Report. We understand that pricing changes can be impactful, and we appreciate your perspective. Our goal is to continue providing a reliable, easy-to-use solution that delivers great value. Thank you again for taking the time to share your experience! Recruiter Used the software for: Less than 1 year ### "Buddy punch" October 26, 2026 5.0 Overall it was a good experience for me and it was my first time using it but it has been good so far Pros Time tracking and payroll were the best features of using buddy punch for me while doing my remote position Cons The live picture was my least liked feature for me because I hated seeing myself on the screen every day Review Source Response from Buddy Punch October 26, 2026 Thank you for taking the time to share your experience with Buddy Punch! We're so happy to hear that our time tracking and payroll features have been valuable during your remote work and that your overall experience has been positive! We also appreciate your honest feedback regarding the webcam feature. This setting is managed by your employer or account Admin, so we'd encourage you to connect with them if you have any concerns or preferences about its use. We're grateful you've had a good experience with Buddy Punch so far and appreciate the opportunity to be part of your workday! CSR Used the software for: 1-3 years 3.0 November 11, 2026 AI summary based on a full review The application is useful for keeping track of hours, which enhances awareness among users. Unfortunately, it does have a limitation where clock-ins may not always register correctly on the first try. Log in to unlock the full review, detailed ratings, and pros & cons Verified Reviewer 5.0 November 10, 2026 AI summary based on a full review Using Buddy Punch has significantly streamlined the time tracking for employees, making it a practical solution for attendance management. There are no noted limitations, highlighting its effectiveness in this area. Log in to unlock the full review, detailed ratings, and pros & cons Verified Reviewer 5.0 November 6, 2026 AI summary based on a full review The ease of use and accuracy of Buddy Punch make it an effective tool for tracking time and attendance. A potential limitation is the need for better features to analyze historical attendance data. Log in to unlock the full review, detailed ratings, and pros & cons Intake specialist Used the software for: 1-3 years 5.0 November 5, 2026 AI summary based on a full review The interface is highly praised for its ease of use, contributing to a smooth time tracking process. While there are no major complaints, enhancing the login feature could further improve user experience. Log in to unlock the full review, detailed ratings, and pros & cons Recruiter Used the software for: 1-3 years ### "Ease of Buddy Punch" November 19, 2025 5.0 very easy to set up, customer service, Bang for the buck, Employees are very happy with easiness of system Pros Ease of Use, and a great value for the money. Employees are able to clock in and out. Great access. Trainable. Cons Ease to use, easy to fix missed punches, add notes adjust times and to approve. Easy to train employee to use Review Source Response from Buddy Punch November 19, 2025 Thank you so much for sharing your feedback! We're thrilled to hear that Buddy Punch has been easy for both you and your employees to use, and that features like fixing missed punches, adding notes, and approving time have been straightforward. It’s great to know the system has been simple to train on as well. We’re also really glad to hear your team is happy with the ease of use and that you’ve found value in our customer service and overall setup experience. If you ever need anything or have suggestions as you continue using Buddy Punch, please don’t hesitate to reach out. Thanks again for taking the time to leave a review! JK Jennifer K. Manager Used the software for: 3-5 years ### "Buddy Punch is intuitive." February 12, 2026 5.0 Buddy Punch makes payroll faster and easier to complete by keeping track of employee hours. It is easy to use. Pros Buddy Punch is intuitive and simple for everyone to easily and regularly use to track hours worked each week. Cons High cost...because the cost of Buddy Punch increased through the years, we eliminated the scheduling feature and reduced our number of employees to keep the cost more affordable. Alternatives considered [Time Tracker by eBillity](https://www.capterra.com/p/122309/eBillity-Time-Tracker/) Reasons for choosing Buddy Punch At the time we were interested in a product for scheduling. Review Source Response from Buddy Punch February 13, 2026 Thank you so much for taking the time to share your experience! We’re really glad to hear that Buddy Punch has been intuitive and easy for your team to use, and that it’s helping make payroll faster and more streamlined. That’s exactly what we aim for. We also truly appreciate your candid feedback regarding pricing. We understand how important affordability is, especially as businesses grow and needs evolve. Our goal is always to provide strong value through reliable time tracking, payroll integrations, and ongoing product improvements. If you’d ever like to review your current plan or explore ways to optimize features for your team’s needs, we’re always happy to help. Thanks again for sharing your thoughts and for being part of the Buddy Punch community! CH Carrie H. Operations Manager Used the software for: 3-5 years ### "Disappointing" February 27, 2025 3.0 Pros Has an app, website, and is easy for the staff Cons It's not easy to use for the admin side of things, you cannot take to a person. Administrators cannot punch in/out which limits who can be in a small company. Review Source Response from Buddy Punch February 27, 2025 Thanks for taking the time to share your feedback! We'd like to clarify you can chat with a real live person M-F 9a-6p US central or you can email us any time at support@buddypunch.com, too. We respond to every inquiry! Also, Administrators can punch time. They just need a separate employee account for the time-tracking purposes. If you need any further assistance, please get in touch and we'll be more than happy to help: https://buddypunch.com/contact/ Anna P. Practice Manager Used the software for: Less than 1 year ### "Intuitive design, easy to use" January 20, 2026 4.0 Pros Buddy Punch is intuitively designed. It is not difficult to find what I need. It does everything our small business needs - easy scheduling, tracks earned time off, and clocking in and out is easy for our employees to use. Cons My only issue with Buddy Punch is that it does not communicate hours with Quickbooks Online very well. I have to manually make edits to overtime because they don't communicate well. We already used Quickbooks online, and I didn't want to change our payroll system to Buddy Punch since this was already established. Switched from [Connecteam](https://www.capterra.com/p/153140/Connecteam/) Connecteam required lots of "clicks" to get what we needed. It was not easy to use. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Reasons for choosing Buddy Punch Buddy Punch seemed easy to use and was a better value for the money. Review Source Response from Buddy Punch January 21, 2026 Thank you so much for taking the time to share this feedback! We’re really glad to hear Buddy Punch has been intuitive for your team and that scheduling, time off tracking, and clocking in/out have been a smooth experience for your employees. We also really appreciate your feedback on your experience with the QuickBooks Online integration. At this time, some of the limitations you’re running into are due to how QuickBooks Online currently supports time data coming in through their integration options. We completely understand how frustrating it can be to still need to manually adjust overtime when you already have an established payroll workflow in QuickBooks Online. That said, expanding and improving integration capabilities is absolutely on our radar, and we plan to enhance what we can as QuickBooks Online makes additional functionality available. Thanks again for your honest review; feedback like this helps guide improvements, and we truly value it. CEO Used the software for: Less than 1 year ### "Great software for employee time management" September 23, 2025 5.0 I would rate my experience at 9/10 overall. Customer support has been excelent. I believe I'm getting great value for money. Pros Buddy punch is feature rich and helps us manage our workforce in a procedural way. I love the scheduling feature, availability feature and how easy it is to manage time tracking. Cons There are a few features for localisation I would like to work smoother. For example it's tough to plan in bank holiday's with right payment assessment. Switched from [ClockIt](https://www.capterra.com/p/151635/ClockIt/) Features that Buddy Punch has that clockit is lacking off Review Source Response from Buddy Punch September 23, 2025 Thank you so much for the thoughtful review and rating! We’re delighted to hear Buddy Punch is helping you manage your workforce in a structured way—and that scheduling, availability, and day-to-day time tracking have been smooth. Our Support Team will be thrilled to hear your shout-out as well. Your feedback on localisation and bank holidays is especially helpful. We do have tools like Company Calendar, PTO/Holiday Accrual Rules, and Overtime settings that can be configured to handle regional holidays and pay scenarios, but we know these needs can be nuanced by country and contract type. If you’re running into friction there, we’d love to walk through your current setup, share a couple of configuration options, and capture any gaps for our Product Team. Please feel welcomed to reach out via live chat or email support@buddypunch.com any time! Thanks again for the kind words and for helping us make Buddy Punch better for teams like yours. Owner Used the software for: Less than 1 year ### "Buddy Punch Review" September 17, 2025 5.0 Buddy Punch makes payroll & time tracking easy, accurate, and stress-free—highly recommend! 1000/100 Pros Buddy Punch takes what used to be a complicated, time-consuming process and makes it effortless. Hours are tracked automatically, employee schedules are easy to manage, and the software organizes all the data in a way that’s clear and accurate. Running payroll is now stress-free, saving both time and headaches. I also love that it’s intuitive for employees—clocking in and out is simple, whether they’re on a computer or mobile device. Overall, it streamlines the entire process from time tracking to payroll. Cons Honestly, nothing—it’s been smooth across the board. Truly amazing app, not to expensive. Price is fair. Alternatives considered [OnTheClock](https://www.capterra.com/p/130009/OnTheClock-com/) Reasons for choosing Buddy Punch I liked Buddy Punch software & prices seemed to be more fair. Review Source Response from Buddy Punch September 17, 2025 Thank you so much for the thoughtful review—and the 1000/100! We’re thrilled to hear Buddy Punch has taken the stress out of time tracking and payroll for your team. Knowing that automated hours, easy-to-manage schedules, and clear/accurate reporting are saving you time (and headaches) is exactly what we aim for. We also love that your employees find clocking in and out intuitive on both web and mobile. We also appreciate you choosing us and calling our pricing fair—keeping things simple and transparent matters to us. If you ever want to squeeze even more value out of Buddy Punch, we’re happy to help you explore any features not already in use. Just reach out over live chat or email us at support@buddypunch.com Thanks again for putting your trust in us! HUMAN RESOURCES AND PAYROLL MANAGER Used the software for: Less than 1 year ### "Buddy Punch is the Bomb" February 8, 2026 5.0 It has been a pleasure using the Buddy Punch software. It has decreased by time in processing payroll dramatically. Pros Buddy Punch is very easy to use and employee friendly for punching in and out. The seemless integration with Quickbooks Desktop Enterprise Edition is best part of all. Cons It says this field is required and must have a minimum of 100 characters. I honestly can find nothing that I do not like about Buddy Punch Alternatives considered [Time Tracker by eBillity](https://www.capterra.com/p/122309/eBillity-Time-Tracker/)[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Reasons for choosing Buddy Punch It had the features we were looking for at a reasonable price Review Source Response from Buddy Punch February 9, 2026 Thank you for the wonderful review! We’re so glad to hear Buddy Punch has been easy for your team to use and employee-friendly for punching in and out. It’s especially great to know the integration with QuickBooks Desktop has been a standout for you; we work hard to make payroll workflows as seamless as possible. We also really appreciate you calling out the impact on payroll processing time. Helping teams reduce manual work and spend less time on payroll is exactly what we hope Buddy Punch delivers. Thanks again for choosing Buddy Punch Mathew M. Operations Associate Used the software for: 1-3 years ### "Reliable and smart tools " May 26, 2025 5.0 This is so effective when it comes to time tracking and managing a schedule so far, this is the best tool when it comes to this kind of task. Overall, this app is awesome! Pros It's easy to manage the schedule and its feature that users need to take a photo when logging in and out, also it automatically detects the location where the user signed in. Cons Nothing, everything is perfect and working accordingly, there are no such tools that this working so great. Switched from [Connecteam](https://www.capterra.com/p/153140/Connecteam/) The performance of buddy punch is much effective in business Review Source Response from Buddy Punch May 27, 2025 Thank you for the glowing review! We’re so glad to hear that Buddy Punch has made scheduling and time tracking easier and more efficient for your team. It’s great to know that features like photo capture and location tracking are adding value and working exactly as intended—that kind of feedback really motivates our team. We especially appreciate your kind words about performance and reliability, as we work hard to make Buddy Punch a dependable tool for companies like yours. Thanks again for your support—we’re excited to continue serving you and your team! Executive Director Used the software for: Less than 1 year ### "Buddy Punch is an affordable way to make time tracking EASY " June 2, 2025 5.0 From the time we asked for a demo, through our transition and now on an ongoing basis it has been EASY. Pros It is easy to use, easy to correct staff errors, and the help section actually works! The reports are quick and easy to download. Cons That we did not sign up sooner. We had been using a clunky system that did not meet our needs and made time tracking a task no one wanted to deal with. Switched from [Paychex](https://www.capterra.com/p/119841/Paychex-Flex/) Clunky system, expensive, and help was impossible to get. Alternatives considered [When I Work](https://www.capterra.com/p/121248/When-I-Work/) Reasons for choosing Buddy Punch Buddy punch customer service was better and the system seemed like it would meet all of our needs. Review Source Response from Buddy Punch June 2, 2025 Thank you so much for the glowing review! We’re thrilled to hear that Buddy Punch has made time tracking easy for you and your team—that’s exactly what we strive for. It’s especially rewarding to know that our customer service, help section, and ease of use stood out to you during your transition from Paychex Flex. We know how frustrating a clunky system can be, and we’re glad Buddy Punch has helped simplify things for your organization. Thanks again for choosing us—we’re grateful to be part of your workflow and look forward to continuing to support your team! Owner Used the software for: 1-3 years ### "Works perfectly but could use some tweaks" May 6, 2025 4.0 Love it! BuddyPunch has been a huge tool in simplifying payroll and time tracking. Pros The ease of use for my staff and how simple it was to onboard the team. Our staff use to submit manual paper time cards, so they loved the switch to a simple digital system. Cons Variant hourly pay rates didn't seem to work correctly as the currency subtotals did not add up correctly or display in some cases. Also, it would be nice to be able to see subtotal of hours based on category. Switched from [QuickBooks Desktop Payroll](https://www.capterra.com/p/174981/QuickBooks/) QuickBooks time is extremely confusing for our staff and difficult to implement variant pay rates. Review Source Response from Buddy Punch May 7, 2025 So thrilled to hear that Buddy Punch simplified time tracking for you and your team, and that the onboarding experience was smooth and easy. It's great to know your staff appreciates the transition from manual to digital time tracking. We also appreciate your feedback on pay rates and subtotals based on category. Regarding this feedback, pay rates can be tricky at times but we're confident in the system's accuracy so we'd love to go over your pay rates with you to pinpoint any confusion and address any issues. Also, regarding pay rate visibility, typically, when a pay rate is not shown, this has to do with the effective date of the pay rate so this would be wise to double-check. Furthermore, we have Job Codes, which are labels for time. You create them, assign them to employees, and then employees can punch in and out of them creating subtotals based on category you mentioned. For more help, please reach out via chat or email support@buddypunch.com—we’re always happy to assist! Loan Originator Used the software for: Less than 1 year ### "Quick & Easy Punch" May 23, 2025 5.0 Generally a very good experience. It's quick and easy overall, however, I don't think I'm using it to it's maximum capacity. Pros Ease of use, simplicity of layout, navigation. The report capabilities for management, ability to manage, edit inputs from managements perspective. Cons The navigation of punches and the user experience. There is no 'lunch' button, only a 'break' button . Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Not sure. I'm just a user in the office, employee pool. Review Source Response from Buddy Punch May 27, 2025 Thank you for taking the time to share your Buddy Punch experience! We’re glad to hear that you’ve found the platform easy to use and helpful for managing time and reporting. It’s also great to know that the layout and navigation are working well for you! Futhermore, we appreciate your feedback regarding the navigation of punches as well as the break button. At this time, the break button is intended to serve for all types of breaks—including lunch breaks. Suggestions like these help us continue to improve the product—we’ll be sure to share your thoughtful feedback with our Development Team for further review. If you ever would like to discuss your suggestions further or discuss maximizing the platform, please don’t hesitate to reach out via live chat or email support@buddypunch.com—we’re here for you! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.