# truDigital Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is truDigital the right Digital Signage solution for you? Explore 372 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133995/truDigital-Signage/reviews

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truDigital

4.4 (372)

[View alternatives](https://www.capterra.com/p/133995/truDigital-Signage/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of truDigital

Ease of use

4.2

Customer Service

4.7

## Pros and Cons in Reviews

SF

Susan F

Marketing and Communications DirectorConstruction, 501 - 1,000 employeesUsed the software for: More than 2 years.

“I love remote access, multi-screen use, scheduling features and the ability to create custom slides and videos.“

April 23, 2024

SF

Susan F

Marketing and Communications DirectorConstruction, 501 - 1,000 employeesUsed the software for: More than 2 years.

“They have to be done individually. If I'm chaining the name of a slide show or folder, it kicks me out to the main menu and I have to navigate back to the change I made.“

April 23, 2024

JS

Jody S

VP Customer CarePackaging and Containers, 201 - 500 employeesUsed the software for: 6-12 months.

“Training and resource material allowed for easy train the trainer scenarios, yet we could always call on tru digital to assist with one on one training. “

June 8, 2024

NC

Nicholas C

Internal Marketing CoordinatorUtilities, 201 - 500 employeesUsed the software for: More than 2 years.

“Also, the remotes you receive for setting up a new trudigital box have a very weak signal, and have to be held very close to the player to work.“

April 26, 2024

DV

Daniel V

Regional Sales ManagerFood Production, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“I love the ability to create one playlist and send it out to multiple sites. “

April 26, 2024

MG

Miguel G

DCAMarketing and Advertising, 501 - 1,000 employeesUsed the software for: More than 2 years.

“It's very slow loading and lags sometimes.“

May 13, 2024

SB

Scott B

Systems Admin AnalystPackaging and Containers, 51 - 200 employeesUsed the software for: More than 2 years.

“Content was easy to upload to portal and maintain on a daily basis. “

January 27, 2026

DV

Daniel V

Regional Sales ManagerFood Production, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The interface is a little clunky. “

April 26, 2024

## Showing most helpful reviews

Showing 1-25 of 372 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Greg G.  
IT Manager  
Industrial Automation  
Used the software for: Less than 6 months

### "TruDigital solution is far superior than it's competitors."

October 10, 2017

5.0

Pros

From start to finish TruDigital has been great. We started out contacting for a demo and chose TruDigital as our digital signage vendor. Ordering the players and setting up our account was a breeze. Players are configured and already assigned to our account before they ship. Customer support is great. Once you log into TruDigital's admin portal you can start a chat and work with support right away.

Cons

The only thing I could see that I would like to have changed is the ability to see and manage admin/users better. I had to submit a ticket to add additional admins. Once our environment gets larger I see this being an issue.

Review Source

SB

Scott B.  
Systems Admin Analyst  
Packaging and Containers  
Used the software for: 2+ years

### "Good content management, lacking in cost/value"

January 27, 2026

4.0

Content management was straightforward, however we found other competitors offered better deals per media box.

Pros

Content was easy to upload to portal and maintain on a daily basis. Occasionally uploading powerpoint files would take several attempts, but rarely an issue.

Cons

Cost per media box was not worth it, we found a competitor that offered twice as many media boxes for almost half the cost.

Alternatives considered

[Yodeck](https://www.capterra.com/p/228571/Yodeck/)

Reason for choosing truDigital

We actually cancelled our subscription with TruDigital and went with YoDeck instead because of cost.

Review Source

BC

Bill C.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Received Survey before Equipment"

June 24, 2024

3.0

Pros

The concept seems good but the support is non existent.

Cons

Never heard back from them once I spent the money. It took a month for equipment to get here. No one answered emails about when it was coming. Support is non existent.

Review Source

Response from truDigital

July 1, 2024

Bill, we are saddened to hear about your experience. We do have documentation from USPS that your device was shipped on the day of purchase and arrived at your PO Box two days later. It also shows the package was available for pick up on June 1, but it was picked up 10 days later on June 11 (about 2 weeks after purchase). It seems like you weren't receiving the tracking updates from USPS, which we typically have set up for any new purchase. We apologize if those notices didn't reach you and you were left in the dark. Please know, like a few of the recent emails sent to you, our team is always available to help online (https://trudigital.freshdesk.com/support/tickets/new) or by calling 801-852-9898. Please contact us if you need any additional help or assistance.

JS

Jody S.  
VP Customer Care  
Packaging and Containers  
Used the software for: 6-12 months

### "User Friendly Digital Solution for Multi-Location Communication"

June 8, 2024

5.0

As a project coordinator it is nice to gather the required information, distribute it to the trudigital team and have a flawless implementation. We worked together customizing the introductory screens, preloading player content, configuring players and providing tracking information to all key team members. Training and resource material allowed for easy train the trainer scenarios, yet we could always call on tru digital to assist with one on one training. We have added four additional sites since starting with Trudigital and this will continue with our expansion.

Pros

The implementation process was easy, allowing you to document and provide all pertinent information for easy assimilation of players at various locations and sites. The training support was outstanding with timely responses and assistance with questions, operational support, and resource material.

Cons

Like to have more Spanish content but think this is on the horizon.

Alternatives considered

[REACH](https://www.capterra.com/p/145943/REACH-Media-Network/)[Mvix Digital Signage](https://www.capterra.com/p/123169/XhibitSignage/)[Yodeck](https://www.capterra.com/p/228571/Yodeck/)[Appspace](https://www.capterra.com/p/80317/Nexus-On-Demand/)

Reason for choosing truDigital

Features, Ease of use, Pricing, Support, and Product Quality. Also we had prior experience with uploads hanging on the system and we wanted to avoid that concern with this new product.

Review Source

Response from truDigital

July 1, 2024

Hi Jody, thanks so much for taking the time to share your experience with truDigital! We are thrilled you have taken advantage of the many training and resource materials we offer to all of our customers. We do have some new Spanish safety content available, and will continue to build out additional assets in the near future. Thanks for being part of the truDigital family!

BL

Beth L.  
Marketing Coordinator  
Packaging and Containers  
Used the software for: 6-12 months

### "Lots of Options - A little "clunky""

November 22, 2019

4.0

It's been a great communication tool for our front office. We use it to greet our customers that visit our headquarters and also to celebrate employee milestones. The live YouTube feed has been very popular.

Pros

There are a lot of good options for content in terms of layouts. The scheduling is GREAT and I don't run into weird glitches like I did with our old Novisign program. It's definitely an upgrade from that system.

Cons

Some of the templates are hard to edit or have limitations to what can be added. For example, the holidays have just a select number of images. Some of the birthday templates are challenging if you have a long name to put in there. I have done some Welcome templates and have had to fiddle with the company logo image for 1/2 an hour to get it to size up correctly.

Alternatives considered

[REACH](https://www.capterra.com/p/145943/REACH-Media-Network/)

Reason for choosing truDigital

Mostly because the TruDigital sales rep was very responsive and got back to me quickly. We needed to make the change within a certain time period. Also, I like your price point and felt it was a pretty good value for what we were getting.

Switched from

[NoviSign](https://www.capterra.com/p/128501/NoviSign-Digital-Signage/)

NoviSign was very restrictive and lacked the ability to schedule posts in advance. It also looked outdated.

Review Source

Response from truDigital

November 27, 2019

Hi Beth, Thank you for taking the time to leave a review. We're glad you enjoy the scheduling feature and the multiple options for content. We're always looking to improve, so we appreciate your feedback and insights. If you have any questions or additional suggestions, feel free to message us at support@trudigital.com or give us a call at 801-852-9898 and we'd be happy to work with you. Thanks again, Michael Peine - Marketing Manager

RK

Ron K.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great Value! Would Recommend!"

December 28, 2022

5.0

Positive! I would buy again! We've used this service for 3+ years and are very satisified.

Pros

Easy to use, with excellent support! We tried other competing software/player suites and found the lack of support to be frustrating. We've always had prompt support from TrueDigital! We use this service in multiple locations. The ease of use makes it a no brainer.

Cons

There is a bit of a learning curve but support has always been available to help us through any problems or issues. Most of our issues have been user error.

Reason for choosing truDigital

The value proposition and support were better with TruDigital.

Switched from

[UPshow](https://www.capterra.com/p/158167/UPshow/)

UpShow has the worst service of any tech company I have every experienced!

Review Source

Response from truDigital

January 5, 2023

Hi Ron, Thanks for the awesome review! We are thrilled to hear about your experience with our support team. As a company, we have invested extensive time and resources into our customer support experience and are confident we provide the best support in the industry. Thank you for sharing and for being a truDigital customer.

AGM

Abdul Gafoor M.  
NSE  
Hospital & Health Care  
Used the software for: 2+ years

### "Excellent Support"

July 18, 2024

5.0

excellent and satisfying. Worth the price

Pros

Customer Support and prompt response Customer Support and prompt response Customer Support and prompt response

Cons

n/a not aware of it not aware of it

Review Source

Response from truDigital

July 25, 2024

Abdul, thanks for taking the time to share your review of truDigital. We’re thrilled you’ve had a positive experience interacting with our customer support team!

SF

Susan F.  
Marketing and Communications Director  
Construction  
Used the software for: 2+ years

### "truDigital is a true asset to our Company making my job less stressful!"

April 23, 2024

5.0

Overall, the support has been exceptional, and I'm very pleased with the product, ease of use and continue to add more digital displays each year.

Pros

I love remote access, multi-screen use, scheduling features and the ability to create custom slides and videos.

Cons

I can't delete multiple slides or items at one time. They have to be done individually. If I'm chaining the name of a slide show or folder, it kicks me out to the main menu and I have to navigate back to the change I made.

Review Source

Response from truDigital

May 14, 2024

Hi Susan, We're thrilled to hear how truDigital has streamlined your work and that our support team has exceeded your expectations. Exciting update – our new Enterprise interface now features bulk editing to make deleting and managing slides even easier! If you're interested, just reach out, and will get you set up with a trial!

NC

Nicholas C.  
Internal Marketing Coordinator  
Utilities  
Used the software for: 2+ years

### "Trudigital for Internal Usage in office"

April 26, 2024

5.0

Pros

I like the ability to change slides on the fly and have a variety of built-in templates for sports, quotes, weather, and more. Trudigital helps keep our office space dynamic and interesting. Also, the text-to-support feature on the website is great, and I have always had a good experience in dealing with support staff.

Cons

I would like to see more custom templates, or even user-created templates. Also, the remotes you receive for setting up a new trudigital box have a very weak signal, and have to be held very close to the player to work. It would also be nice to be able to reassign players and playlists without having to bother your support staff.

Review Source

Response from truDigital

May 14, 2024

Nicholas, a big thank you for taking the time to share your experiences with truDigital. It's fantastic to hear our platform is bringing a dynamic and engaging touch to your office! Regarding the minor issues you've mentioned- we've got some tailored solutions ready for you. Please get in touch with Mary, your dedicated account manager, at maryann@trudigital.net, and she'll guide you through these enhancements. We're here to ensure your experience with us continues to be as seamless and productive as possible!

DV

Daniel V.  
Regional Sales Manager  
Food Production  
Used the software for: 2+ years

### "Great way to increase corporate communication"

April 26, 2024

5.0

Training with truDigital was awesome - great personal instruction and willing to answer any questions via chat. Any issues I've had, we've resolved within 15 minutes.

Pros

I love the ability to create one playlist and send it out to multiple sites. Our company has many different subsidiaries and we're able to communicate to all the sites easily

Cons

The interface is a little clunky. I'm sure there are solutions with better UI, but this one still works. Just have to understand how to do it.

Review Source

Response from truDigital

May 14, 2024

Hi Daniel, Thank you for the awesome review! It's wonderful to hear how truDigital has seamlessly integrated communication across your company's various sites. We are just rolling out our latest upgrade - the new Enterprise interface designed to streamline and enhance the user experience. If you're interested in checking it out, feel free to reach out to our team!

CC

Chris C.  
Director of IT  
Wholesale  
Used the software for: 2+ years

### "Good for multi location"

April 17, 2024

4.0

Experience has been good, the product just works and requires very little maintenance.

Pros

Very easy to use for multiple displays at multiple locations. very low maintenance

Cons

Pricing is a little bit high for 22 locations.

Review Source

Response from truDigital

May 6, 2024

Chris, we genuinely appreciate you carving out the time to share your feedback. It's incredibly rewarding to hear that your experience with truDigital has been not only positive but also impressively hassle-free. We take great pride in offering a platform that stands out for its low maintenance, allowing you to focus more on what truly matters without worrying about technical complexities. Thank you for highlighting this aspect of our service!

BR

Bryan R.  
EHS Manager  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Satisfied New User"

April 18, 2024

5.0

Overall good experience; still getting acclimated to all the platform resources.

Pros

Ease of content and direct tech support.

Cons

install requirements; had to get our IT to collaborate with truDigital team to work out the accommodations of the platform with our existing IT infrastructure.

Review Source

Response from truDigital

May 7, 2024

Bryan, we truly appreciate you taking the time to share your experience with truDigital. As a newcomer to our community, it brings us immense joy to hear that you've had a satisfying experience thus far!

JW

Jennifer W.  
Director of Marketing  
Wholesale  
Used the software for: 2+ years

### "truDigital Review"

December 18, 2022

5.0

Overall, very satisfied with the product and service for the price. Would recommend this software to my peers.

Pros

Scheduling capabilities is our number one priority. We like the weather app too. Customer service has always been very helpful when we've found ourselves offline or not updated.

Cons

I don't believe we've been successful syncing with Google Slides. I think we need to upload jpegs into the media library. I would like to be able to sync to Google Slides without any hiccups.

Review Source

Response from truDigital

December 20, 2022

Jennifer, thank you for the 10/10, 5-star review!!! We really appreciate BiRite Foodservice as a customer over the last several years and are happy you've enjoyed the scheduling features that truDigital offers. There is an issue with your sign player that is likely preventing Google Slides to work properly. We will reach out soon for additional assistance!

DW

Diana W.  
Program Assistant  
Higher Education  
Used the software for: 2+ years

### "truDigital to the Rescue"

March 3, 2020

5.0

We have been able to keep advertising for our classes and events at a premium and able to change slides in an instant. In addition - all of my faculty have been able to create their own slides for the digital sign - which has cut back on work on the administrator end.

Pros

This software is EASY. I am NOT overly tech savvy - yet, even I can design graphics and media for this software. There are SO Many templates built in to the software, that you have multiple choices to fit your needs for any type of display. PLUS - the templates are easy to change up. I have had NO bugs with this, no times of the software going offline for any amount of time, and it is easy to learn and monitor.

Cons

Absolutely none. The customer service is great. I had an issue (that was totally my fault) and they walked me through multiple solutions in terms of my company needing to add some internet protocol to allow the website to access our internal servers. Then, it turned out that the issue was the television blocking the power to the transmitter via remote control. But - they walked me through "THIS ISN'T WORKING!!!" until we found a solution and they were very professional and helpful the entire time. Their group training is wonderful.

Reason for choosing truDigital

Ease of use. Input from colleagues who had been using four winds and had their systems down for two months due to interfaces not working.

Review Source

Response from truDigital

March 9, 2020

Hello Diana, Your review is music to our ears! Thank you for taking the time to leave your detailed comments. We're happy to hear that everything is going well and that you're enjoying your experience with truDigital! Thanks again Diana, Michael Peine - Marketing Manager

DA

Dawn A.  
Administrative Associate  
Higher Education  
Used the software for: 2+ years

### "Great product"

February 14, 2024

5.0

Very positive customer support and will work hard to help solve issues.

Pros

Easy to use with multiple tv's and can reach many people without the cost of printing.

Cons

Nothing. The box works great but does have a life.

Review Source

Response from truDigital

February 20, 2024

Dawn, thanks for taking the time to leave us a review. We are thrilled you have enjoyed truDigital and have found it easy to use!

PM

Pete M.  
Owner  
Automotive  
Used the software for: 2+ years

### "Digital Signage for your customers and employees"

December 28, 2022

5.0

We have needed customer support on a few occasions and when needed, they are very knowledgeable and helpful

Pros

Ease of use and support. When we were trained, we couldn't believe how easy it was to navigate throughout the platform.

Cons

I would like notifications of updates that were made or sent throughout the month. (Content, template updates, notifications et.)

Review Source

Response from truDigital

January 4, 2023

Pete, Thank you for the awesome review! We appreciate the support and are happy to have so many NAPA-affiliated shops and auto centers like yours utilizing truDigital's platform.

EB

Eric B.  
Marketing Coordinator  
Banking  
Used the software for: 2+ years

### "truDigital + CorePlus"

December 15, 2023

5.0

Pros

truDigital is so incredibly user friendly and allows me to seamlessly manage 8 devices across 7 locations so easy. Adjusting creative, order, time displayed, and importing/exporting are very fluid processes.

Cons

There's no way to integrate live content such as news, stock tickers, etc. That's a wonderful bonus adage, but certainly not a knock on truDigital overall or the devices used.

Review Source

Response from truDigital

December 19, 2023

Hey Eric, thanks for the amazing review! We're thrilled to hear that you had a great experience with truDigital. Our team will be in touch with you soon to discuss our AP News and Stock options, which we think could be really helpful for you!

HV

Heather V.  
Marketing Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "My feedback on truDigital software"

November 26, 2019

3.0

Functionality 7/10 - Overall, it functions well and has lots of nice features. Docking points for freezing and errors that occur when switching folders or renaming files (this occurs about every third or fourth time that the inner frame refreshes). Also docking points for how long it takes any sort of change to save. Instead of happening instantaneously, each change takes multiple seconds to save. Add that up over multiple changes and it can nearly double the time it should take to update slides. Customizability 3/10 - Outside of creating custom templates (which I'm guessing not many customers do), the preexisting templates leave a lot to be desired. Customer Service 10/10 - Customer service has been very helpful, going above and beyond to help make this product work for our needs. User Roles 3/10 - As a multi-level organization, we need to create user hierarchy (some users having more oversight than others). This software is lacking user roles to do so. The closest thing was one user having access to SlipStream, and creating folders underneath that section to "hide" them from other users. User-Friendliness 6/10

Pros

Customer service has been very helpful, going above and beyond to help make this product work for our needs.

Cons

The inability to create custom templates, or really alter any of the existing templates beyond changing the text. All of the templates would be much more useful if you could hide/show all sections, change all backgrounds, all color blocks, all text styles, etc. to fit your own organizational or personal brand. As a national brand, we have stricter standards than most, but today most people promoting anything at all have a look and feel that they've already predefined for their product or service. Allowing your customers to mimic that look and feel through more customizable templates is an addition that would greatly improve your service.

Reason for choosing truDigital

I was not involved in the purchasing process.

Review Source

Response from truDigital

November 27, 2019

Hello Heather, Thank you for taking the time to leave us a review and provide valuable feedback. We're glad to hear our customer service has been helpful for you. We're always looking to improve and insights like yours help us to best know where to focus our attention. If you have any additional questions or suggestions, feel free to message us at support@trudigital.com or give us a call at 801-852-9898 and we'd be happy to work with you. Thanks again, Michael Peine - Marketing Manager

AM

Abby M.  
VP/Marketing Officer  
Banking  
Used the software for: 2+ years

### "TruDigital Review"

April 2, 2019

4.0

I am so-so on the TruDigital product. Is there something else out there that would better serve our needs or be a bit easier to use/quicker-yes but currently we do not have the time to search for such software.

Pros

I like the online portal as it is easily accessible no matter where I am working for the day. Also the fact that we can place an ad on our TVs within seconds (sometimes minutes).

Cons

The time it takes to upload new slides, navigate between players as we have 7-8 and most in different cities. Basically-anything we have to do via the website (which is nearly everything) is super slow, delayed, and quite frustrating.

Review Source

Response from truDigital

April 5, 2019

Hi Abby, Thank you for leaving us a review! We're happy to hear you're enjoying the remote access and the ability to add content to your screens quickly. If you have questions, would like additional training, or have additional feedback for us, please message us at support@trudigital.com or give us a call at 801-852-9898. We're always happy to help. Best, Michael Peine - Marketing Manager

TH

Tish H.  
HRM  
Packaging and Containers  
Used the software for: 2+ years

### "Technipaq HR Review"

March 12, 2020

3.0

I am just a user (in the HR dept) and was not involved in the purchase of the product nor do I get involved with troubleshooting or anything else. Overall, I don't like using posting to it myself because it is cumbersome to get the slides saved in the system and on the screens so I send my slides to the IT department to complete that task. That is not the most efficient and effective way of handling and I would just do them myself if it weren't such a pain. So, it gets the job done, but not in a very convenient manner.

Pros

The product does what we need it to do by allowing us to post information on monitors throughout our facility for employee communication purposes.

Cons

I find it very cumbersome to use.....and not very intuitive or easy to navigate.

Review Source

Response from truDigital

July 28, 2020

Hi Tish, We feel bad you have run into some challenges while using truDigital. If there is anything we can do to help troubleshoot your issues, please contact our Director of Support, James (801-852-9887 or James.potter@trudigital.com) for help.

AD

Anthony D.  
Club General Manager  
Hospitality  
Used the software for: 2+ years

### "Exchange"

January 2, 2023

4.0

A little glitchy being able to change the start and stop dates, and the setup isn’t very user friendly but once you learn it, it makes sense for the most part.

Pros

good design displays and able to change on a regular and daily basis when needed

Cons

I don't use it on a regular basis, but my lifestyle coordinator manages the platform

Review Source

DM

Daniel M.  
Director of Member Experience  
Entertainment  
Used the software for: 6-12 months

### "Share your thoughts on truDigital Signage"

March 3, 2020

5.0

We've enjoyed our experience with TruDigital thus far and look forward to utilizing more of their templates and user enhancements in the future.

Pros

Uploading or creating content directly on the TruDigial platform is very user friendly. TruDigital makes managing playlists and finding templates easy. Being able to add a logo or edit content on pre-designed templates saves a lot of time and looks great. Monthly newsletters with updates and newly released templates are a great way to keep up-to-date on what new options you may be able to utilize.

Cons

No real cons in our user experience thus far. I only wish our company had more of a web presence so that we could utilize more of the social media / review options. As a Utah based company, we'd love to see a template for a daily snow report of the local ski resorts.

Review Source

Response from truDigital

March 10, 2020

Hello Daniel, Thank you for taking the time to write your amazing review! We certainly appreciate your comments and are glad to hear you're enjoying the truDigital platform. Thank you for the suggestion regarding ski reports, as we're always looking for additional opportunities to expand our offerings. All the best, Michael Peine - Marketing Manager

MM

Michelle M.  
Marketing Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great Software"

March 9, 2020

5.0

Our display is clean and simple, which is how our brand likes us to display our advertising. truDigital is easy to use.

Pros

I like the clean look, ease of use and features provided by truDigital.

Cons

It was interesting that I needed to go outside of the software to create slides in Google Slides. At first I thought this was a hassle, however, since then I've mastered the process. It's not bad. One thing I'm disappointed in is that the YMCA font is Cachet and Cachet is not available in Google Slides. We lose our look a bit by not using it.

Alternatives considered

[REACH](https://www.capterra.com/p/145943/REACH-Media-Network/)

Reason for choosing truDigital

Mostly because of price.

Switched from

[REACH](https://www.capterra.com/p/145943/REACH-Media-Network/)

Price and clean look of the display.

Review Source

Response from truDigital

March 19, 2020

Hello Michelle, Thank you for your stellar review! We're thrilled to hear you like the clean look and ease of use of truDigital. We're sorry to hear the Cachet font isn't available in Google Slides. I did notice that the fonts "Jaldi" and "Asap", which resemble Cachet, are available on Google Slides and might be worth trying out (if you haven't already). Feel free to contact us at support@trudigital.com or call 801-852-9898 if you have any questions. Thanks again for your review! All the best, Michael Peine - Marketing Manager

MB

Melissa B.  
Marketing Lead  
Financial Services  
Used the software for: 2+ years

### "Player Downtime"

March 9, 2020

2.0

Pros

The software is easy to use. Support team very helpful in learning the system.

Cons

The players seem to go offline quite a bit. Rebooting doesn't seem to help the issue. But that's what we're always told to do. We've got a player that's gone offline at least 3 times this year. I'm not sure at what point a new player is recommended?

Review Source

Response from truDigital

March 19, 2020

Hello Melissa, Thank you for leaving us a review. We're very glad to know you enjoy the ease of use of the software. We're sorry to hear about your devices going offline from time to time. If you continue having connection issues, please contact us at support@trudigital.com or call 801-852-9898 to have our team further investigate what might be causing issues. Thanks again for your review and your continued business. All the best, Michael Peine - Marketing Manager

HB

Hailey B.  
Business Support Services Cordinator  
Food Production  
Used the software for: 2+ years

### "Easy to use"

March 3, 2020

5.0

Pros

Software has a lot of useful features that make getting notifications to associates quick and easy. We can display production schedules and announcements quickly and beautifully.

Cons

To many clicks to edit and save. Would like to have 1 button where I can just save instead of having to click twice. Would like to have the pages load a little faster

Review Source

Response from truDigital

March 9, 2020

Hello Hailey, Thank you for taking the time to leave us a review! We're glad you enjoy the various features offered. We also appreciate your feedback regarding saving and loading, as we're also looking to make improvements. If you have any questions in the future, feel free to reach us at support@trudigital.com or give us a call at 801-852-9898 and we'd be happy to help. Thanks again, Michael Peine - Marketing Manager

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