# Page 3 | Wisetail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Wisetail the right Learning Experience Platform solution for you? Explore 71 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133879/Wisetail-LMS/reviews --- Wisetail 4.7 (71) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 3 - Reviews of Wisetail ## Showing most helpful reviews Showing 51-71 of 71 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Creative Director Food & Beverages Used the software for: Less than 6 months ### "Robust LMS platform" February 8, 2019 5.0 There are a lot of benefits. I would say the training and support are the best features. The platform is good. A bit more flexibility of layout would be helpful. Pros The ease of use. It's very easy to set up. The training is stellar. Customer service as well. Cons There are a few functions that I wish Wisetail had that I know some LMS platforms have - like allowing our users to upload photos in the learning modules. I also wish there was more flexibility setting up the layout. Review Source AH Andre H. Finance Restaurants Used the software for: 1-2 years ### "Great software that helps us each and every day to improve our customer service." December 8, 2017 5.0 Through the real-time updates, this software makes it possible to change procedures and policies in all restaurants at the same time and hence make us more consistent. Pros PlayerLync has great features & functionalities that we can leverage in our restaurants to be more consistent and it makes us ready to scale our business on a national level. Cons We do believe that PlayerLync as an awesome software that could add some more functionalities as, for instance, make its forms section more flexible so that we can customize those forms even more. Review Source EB Elke B. Creative Learning and Content Manager Used the software for: ### "Wisetail is INDIE TECH at it's best! " February 19, 2016 5.0 It's not often that you run across a company that not only takes care of business but also creates a long lasting friendship between client and customer. Everyone that works at Wisetail (and I've met just about all of them) is sincere, genuine and friendly. The customer service is outstanding, with reps that not only help you with your company's individual needs when it's necessary but also keep in touch just to make sure you know about the latest features and that they are there if you have any questions. Not to mention that Wisetail actually listens to all their clients ideas and continually improves their product to help us run our business better. That's definitely a first for me and one of the things I think is so amazing about Wisetail. A couple things that stand out the most about my Wisetail site are social learning and social networking features. Wisetail isn't just a place to store our e-learning, videos and documents, like other learning management systems. Wisetail takes it to the next level by providing a place for us to share and learn with each other socially. Sharing photos and videos, posting articles, and writing blog posts are just a few ways our team learns about BJ's internally and at the same time, keeps us connected with each other. In a company that is 20,000 team members and growing, the social aspects of Wisetail are key to keeping our team members engaged and motivated. Review Source MR Mark R. Technology Training & Development Manager Used the software for: ### "Awesome LMS (and it doesn't look and feel like an LMS to the Learner)!" January 29, 2015 5.0 Pros: The Wisetail system does not look like an LMS and it is mobile! We went from signed contract to implemented system in one month. Reliability of the system has been 100%. The UX is excellent for PCs, tablets, and smartphones ' very friendly and engaging, with customizable graphics for creating your own unique look & feel. Learner clicks are minimal to access content. The system truly integrates the positive aspects of Social Learning with the traditional "musts" of an LMS, such as content assignments based on each Learner's attributes (job title, city, state, region, manager level, etc.), different content types (mandatory, suggested, reference), and the ability to deliver all types of media and SCORM content. Reports are easy to use and powerful. Cons: With roots in social learning as opposed to legacy LMS, Wisetail is still back-filling some of the traditional compliance bells and whistles the 'big boy' LMSs (which cost 100s of thousands or millions of dollars more of course) have in place. Our overall impression of the product, the excellent product support that Wisetail offers, and the easy-on-the-budget cost has always been 'Wow.' Wisetail is not just our LMS vendor, they are a strategic partner. Review Source NR Nick R. Training Mgr Restaurants Used the software for: 2+ years ### "Modern Market Review" December 20, 2019 4.0 Pros Accessability of content for end users and ability to host multiple file types. (PDFs, videos, elearns, etc) Cons Differences between backend set up of web app vs. iPad and limits of forms. Review Source GH Greg H. Director Of Operations Used the software for: ### "Completely Intuitive! Changes the Game! " February 18, 2016 5.0 From the first time I was shown the software, I immediately understood it. That fact sold me on the system because our entire user base needed to also be able to get it as soon as they logged on. The user interface very is intuitive for both the user and the administrator. Being able to add or update material is a breeze and supports any format I've thrown at it. The site looks and feels completely on brand and stays structured no matter what device you use. Very few software providers also provide great customer service, and twice a month I hop on a video call with my client service rep (not a sales rep!) and walk through any updates to the software and to answer any questions I may have. The software is easy to use and I have had no trouble training many people within my company to be administrators to create content and perform edits. I have recommended this software to many companies and several of them are now happy clients of Wisetail. If you recognize the importance of training and development, you want to go with a company that thinks it is that important too. Review Source BB Brian B. Instructional Designer Food & Beverages Used the software for: 1-2 years ### "PlayerLync" December 23, 2019 4.0 Pros Ability to not be on Wifi all the time. Will allow the user to download when on WiFi all the updated knowledge base training and videos. Cons Not being able to use it on android yet. The software is an IOS base software. They have and android version but needs some more testing and fixes Review Source SP Steven P. Training Manager Used the software for: ### "Wisetail sets the new bar for social-based learning" February 2, 2015 5.0 Wisetail is a social-based learning platform/LMS that was built from the ground up to be a better option. It's clear that Wisetail was looking to work with companies that saw training as an asset rather than an expense. Pros: The system is easy to use, quick to learn, and fast to set up. If content is prepared, a roll-out time in as little as 4-6 weeks is very doable. I say this because that's what I did for our 1200 employees. Other pros: a great customer service team led by a stellar gal, a product development list that is heavily customer driven, and a very responsive company. Cons: I just wish they had 10 more programmers to execute on all the great ideas they have on their list. The future only looks brighter for this fast-moving company. Review Source DS Dave S. Director of E-Learning Used the software for: ### "Wisetail LMS Review" January 29, 2015 5.0 Wisetail is a great company to work with. Their customer-first focus is not just talk, it is part of everything they do and decision they make, from initial needs identification to implementation to ongoing support. The Wisetail Learning Ecosystem is the LMS re-imagined. Having worked with every major LMS I can honestly say the platform Wietail has developed is the only one to truly take advantage of current demands and trends. This includes a video-centric approach, facilitating peer-to-peer sharing of best practices, and a social layer that truly enhances the learning experience. While the Wisetail Learning Ecosystem might not have the formal structure and assessment capabilities of a platform like Blackboard, it more than makes up for it with other features. In the corporate world where onboarding and other types of formal training need to coexist with on-demand performance support, this is a flexible and feature-rich platform that exceeds expectations. Review Source JK Jeff K. Dir. of Marketing Consumer Electronics Used the software for: 1-2 years ### "Great Tool for Training" December 16, 2019 4.0 PlayerLync team is very attentive and responsive. Onboarding was smooth. Pros Easy to control content Flexible in use Love the new PC interface Cons It does take a fair bit of device storage Review Source BM Brett M. Chief Manager Food & Beverages Used the software for: Less than 6 months ### "Software is extremely helping when proving new training for staff!" June 24, 2018 5.0 Increased interaction by staff so the information gets read and used! Pros I like being able to push updates to multiple locations at the same time with a single upload. Plus the fact that the software is easily managed and organized plus all content is accessible to the user with two clicks on the screen. Cons Not being able to make updates to information easily using an iPhone. I am often in the field and being able to make updates from a mobile device would be very helpful. Review Source GD George D. Director of Learning and Development Used the software for: ### "Excellent Experience Overall!" February 9, 2015 5.0 The Wisetail ecosystem is unlike your traditional LMS. I like to describe it as taking a large portion of the things we love about social media sites, like design, interface, and engagement activities and mashing that up with traditional LMS features. Implementation for this one-man team was a breeze. Engagement has been extremely high and we continue to see it rise. Service has been unlike anything I have received with other companies. I would recommend Wisetail to any company looking for more than a sales relationship. If you're looking for a company that really listens to your feedback and then actually acts on it, Wisetail is it. If you want a partner that doesn't break promises. These are your guys. Review Source HK Heather K. Director of Organizational Development Used the software for: ### "Love our LMS with Wisetail!" January 29, 2015 5.0 We've been with Wisetail since the very beginning. It's a great company to grow with, and the product is developing at a rapid pace. The interface is very intuitive. Service is very caring and professional; you can tell they really want your system to be successful! The only issues we've has are around content design. The system it so flexible it's pretty easy for an inexperienced designer to create a course that doesn't perform or report well. I've learned to include them in the design process, being very clear about my desired outcomes, to get what I need out of my courses. They are always happy to help with that. Review Source CE Charles E. Educational Content Creator Used the software for: ### "The LMS that moves to your needs" February 18, 2016 5.0 The reason we chose Wisetail as a LMS was because of the environment. They have a great team of guys (and girls) who seem to move seamlessly forward in the LMS game. Anytime there is an issue, it's almost like it's fixed before I even report it! For such a small personalized team, they sure work fast. We needed a team that would respond well to our needs and create anything but a stiff LMS. The social aspect is brilliantly captured with Wisetail and I would suggest this to anyone who welcomes out of the box training. Our search for personalized learning paths and training is over. Would highly recommend! Review Source BK BJ K. Director of Training Used the software for: ### "Wisetail LMS user review" February 18, 2016 5.0 I have been a Wisetail user for a little over a year. After an extensive search for the "right" LMS we found Wisetail and were impressed with their culture, product, and people. With any LMS purchase you don't want to waste your money and we measure that performance through engagement. With 3,600 active users Wisetail's solution offered us a platform to reach each user in a unique and social way. That in itself is the greatest strength of their system. They regularly offer new and enhanced features and their client services are second to none. Review Source TF Tony F. Director of Culinary Operations & Development Used the software for: ### "Employess just pick up the iPad and start using the app" October 9, 2015 5.0 PlayerLync has been the easiest and most self explanatory solution for our employees ' they just pick up the iPad and start using the app. There's no more flipping around or guessing if something is a 'recipe' or a 'procedure'. Now our team just does a quick search and finds exactly what they need, when they need it. And PlayerLync is so much more robust than just document sharing; it allows us to share experiences across our team. It's just an incredibly powerful communication tool. Review Source DR Derek R. Training Coordinator Used the software for: ### "Incredible" February 18, 2016 5.0 Wisetail has provided us with the tools and support to provide our team members with a social training and communication system. Wisetail is and will continue to be a valuable tool for us to successfully offer the best training we can to our team members. The service that Wisetail provides is excellent, they are always lending a hand when you need help. It goes beyond just a solid product, it is truly a great experience. Review Source CC Camille C. Director of Training Used the software for: ### "Wisetail in the Restaurant environment" January 29, 2015 5.0 For us at Farmer Boys, the Wisetail Learning Ecosystem, has been a hit! The social nature of the platform allows us to incorporate social learning opportunities with formal or compliance based learning requirements. This makes it ideal, especially, for the younger generation of workers and learners on our front line. Review Source PR Peggy R. SVP People Used the software for: ### "Thank you" March 13, 2015 4.0 Pros: Overall impression and impact has been very good. It is easy to load but started out fairly limiting...which is now requiring us to reorganize. Love some of the new features! You guys have come a long way! Cons: much as we love you, it sometimes feels like our requests get forgotten. Review Source KS Kelly S. Director of Training and Development Used the software for: ### "Great Product Delivered by A Great Team " March 18, 2015 5.0 The Wisetail learning platform is engaging yet very simple for end users and administrators to use. The support team exemplifies outstanding service, partnership and commitment in helping their clients deliver the best product possible. Review Source ER Erik R. Service and Support Manager Used the software for: ### "Wise tail Learning Ecosystem" March 12, 2015 5.0 Love the product and the company. Wise tail has been great to partner with and has proven very knowledgeable in helping us with our custom installation of the LMS. 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