# ZenMaid Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ZenMaid Software - reviews, pricing plans, popular comparisons to other Maid Service products and more.

Source: https://www.capterra.com/p/133875/ZenMaid-Software

---

# 

 ZenMaid Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ZenMaid

## What is ZenMaid?

ZenMaid is the all-in-one maid service management software, designed to automate, simplify, and grow your maid service. Loved by over 3,000 maid service owners, it’s known for being the easiest-to-use software on the market. Get set up in less than 5 minutes and see why ZenMaid has swept so many service owners off their feet. Give it a try for 14 days free, no strings attached.

## What is ZenMaid used for?

[Maid Service](https://www.capterra.com/maid-service-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)[Janitorial](https://www.capterra.com/janitorial-software/)

Top alternative

Featured

Overall rating

Based on 205 user reviews

Reviews sentiment

Positive

95%

Neutral

2%

Negative

3%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ZenMaid?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.zenmaid.com&name=ZenMaid)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ZenMaid

4.7 (205)

VS.

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

Contact vendor

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (205)

Ease Of Use

4.6 (1,380)

Value For Money

4.7 (190)

Value For Money

4.4 (1,184)

Customer Service

4.7 (202)

Customer Service

4.6 (1,333)

## ZenMaid alternatives

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (33)](https://www.capterra.com/p/201538/Maidily/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/)

Starting price

$60.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.6 (51)](https://www.capterra.com/p/164100/Janitorial-Manager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/133875/ZenMaid-Software/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Scheduling

4.7 (67)

77.61% of 67 reviewers that rated this feature as important or highly important

ZenMaid offers a user-friendly scheduling feature that saves time and prevents double bookings. Reviewers appreciate the intuitive interface, customizable calendar views, and easy adjustments. Some users mention it can be time-consuming or less flexible when handling multiple services for one client.

Recurring Appointments

4.7 (64)

67.19% of 64 reviewers that rated this feature as important or highly important

With recurring appointments, you can easily set up weekly, biweekly, or monthly bookings and automate reminders. Users think this aspect streamlines planning and saves time, though some mention occasional glitches or lack of flexibility with date adjustments.

Confirmations/Reminders

4.7 (60)

63.33% of 60 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Customer Database

4.6 (56)

80.36% of 56 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

Calendar Management

4.8 (44)

70.45% of 44 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Billing & Invoicing

4.2 (37)

62.16% of 37 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

ZenMaid 40 features

Integrate with a third-party accounting system

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Manage sending personnel and resources to a site as needed

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Track employee schedules, availability, and performance across projects and tasks

Estimate expected cost based on various factors before a project begins

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Access software remotely via mobile devices

Notifications via mobile devices

Book meetings and appointments through a website or digital platform

Swipe a credit card or manually process payments while with the customer in the field

Integrates with QuickBooks

Generate quotes or estimates for customers

Notifications that are delivered to users as soon as an event occurs

With recurring appointments, you can easily set up weekly, biweekly, or monthly bookings and automate reminders. Users think this aspect streamlines planning and saves time, though some mention occasional glitches or lack of flexibility with date adjustments.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan daily routes to optimize employee scheduling and provide directions

ZenMaid offers a user-friendly scheduling feature that saves time and prevents double bookings. Reviewers appreciate the intuitive interface, customizable calendar views, and easy adjustments. Some users mention it can be time-consuming or less flexible when handling multiple services for one client.

Track work performed and resources used for past customers, sites, or assets

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (193)

4.5

Based on 193 reviews

## Pricing

Value for money

4.7 (190)

### Starting price

Contact vendor  
for pricing

Free trial  
available

[View all Pricing Plans](https://www.capterra.com/p/133875/ZenMaid-Software/pricing/)

Value for money

4.7 (190)

4.7

Based on 190 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (202)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (202)

4.7

Based on 202 reviews

## User reviews

Overall rating

4.7

Based on 205 reviews

Filter by rating

5(162)

4(32)

3(5)

2(2)

1(4)

Mentioned topic

Sorted by most recent

RH

Renee H.

Manager

Hospitality

### "If you were in the cleaning business try zenmaid!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 9, 2026

Absolutely love that there is a platform specifically designed for cleaning companies, overall experience was very positive

Pros

The user friendliness of managing multiple teams and various cleaning frequencies all at once. It’s also a very specific platform made for cleaning companies and service industry jobs with regular occurring appointments.

Cons

I don’t have too many complaints. Once in a while, there would be a glitch where you would delete something and then it would end up on the schedule randomly further down the Calendar for no reason. It would always get fixed very quickly though, and there are a very responsive company.

Switched from

[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

Because I made was tailored for our cleaning business.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Liz D.

Chief Sparkle Officer and Owner

Consumer Services

### "LOVE ZenMaid for My Cleaning Business!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 9, 2025

Incredible! They are always there to help me when I have questions and especially when I just want to speak with a human. They will do one on one video screen shares if there is something you need shown to you.

Pros

I love that it is specifically for the cleaning business industry! They are ALWAYS adding features and welcoming ideas to improve/add features. The customer service is TOP NOTCH!

Cons

When I first began using ZenMaid about 3 years ago, they didn't have some features, but they have added them since then.

Alternatives considered

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

[Jobber](https://www.capterra.com/p/127994/Jobber/)

Reasons for choosing ZenMaid

Honestly, the aesthetics of it. I had 2 cleaners and didn't initially know what I was looking for in a software at the time. Glad I chose ZenMaid!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SD

Stefan D.

Owner

Consumer Services

### "best choice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 7, 2025

very happy with the software and we will continue to scale our business with Zenmaid. Must have software, if you are looking around for a booking software for your clean business just go with Zenmaid, it will save you time looking elsewhere

Pros

so happy with Zenmaid as booking and revenue tracking for our business is fantastic, we can also color our teams and see how many jobs do each team have in there day so whenever a new lead calls we can see which team has room to squeeze in another job

Cons

when dispatching out cleaners to jobs, if there are some sort of bill assigning cleaners to jobs would make things quicker as we publish shifts every week. Bulk invoicing & bulk dispatching would save us so much time

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MP

MARTHA P.

Owner

Hospitality

### "Zenmaid - The best App for building your cleaning business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 21, 2025

I have used Zenmaid for many years, and my overall experience has been really good and easy to teach to my team members.

Pros

As with any new program, there is a learning curve to be navigated. I reached out to the team as I had questions when I first began with this APP, and the answers were very helpful and timely. They are there to help along the way. Another thing is that these builders know the business and are always looking for ways to improve, as well as considering suggestions from users. The calendar is wonderful and clear to help run my team and clients. Love this APP

Cons

Nothing that cannot be navigated easily. When the team updates with new items, it may take me a minute or two, but it is easy to figure out. If not, I ask the team.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SR

Suyen R.

Owner

Environmental Services

### "Customer support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 12, 2025

Customer support is very good. Every time I need help. They are very understanding and very professional.

Pros

They do more then other cleaning software for their money. Easy to get any documents I need without calling or getting in touch with someone, and is easy to learned. Everything I need is just a click away. they listen to their customers needs to improve the software, and they always working in new features.!

Cons

You can’t get to talk to someone over the phone If I need help. They just help by email and will call you if is something extremely usufull.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Owner

Hospitality

### "Zenmaid is good but could use improvements"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

November 11, 2025

I tried It for a few months based on someone else recommending it but decided to switch to Jobber for its features

Pros

I liked how colorful the scheduling software is and the ability to color coordinate cleaners based on individual needs.

Cons

I did not think it was simple to learn how to schedule clients and also did not like how the calendar looked overall.

Switched from

[BookingKoala](https://www.capterra.com/p/162331/BookingKoala/)

Recommendation by a colleague and decided to give it a try

Alternatives considered

[Jobber](https://www.capterra.com/p/127994/Jobber/)

Reasons for choosing ZenMaid

Jobber was very expensive and I wanted to try Zenmaid first to see if it was better.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Michael H.

Director

Chemicals

### "Our most important software for our cleaning service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 10, 2025

It's a very good system, not as much of a learning curve compared to booking koala - which I spent an entire weekend learning, before deciding to stick with zenmaid. Zenmaid is Much easier to figure out. Nothing worse than training a new admin person up to use an extremely complex software. I'd love to see an AI assistant to give suggestions on scheduling, taking into account client location, cleaners location, the length of the clean, fitting into the cleaners availability etc. Scheduling can be a logistical nightmare, so having AI assistance would be awesome. I see they have a maps view now, so I'll try to learn how to use it, that will probably help.

Pros

Managing clients, the schedule etc. You cannot scale without a good client management system. If you don't use one you'll always stay small

Cons

Sometimes there are glitches. But there are glitches in every single software we use occasionally so it's kind of unavoidable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AV

April V.

secretary

Commercial Real Estate

### "You need ZenMaid!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 13, 2025

I highly recommend ZenMaid to all cleaning companies. Their customer service is fantastic and I appreciate how they actually listen to their clients and are always making improvements based on feedback.

Pros

We have been using Zenmaid for over 6 years and it has saved so much time! Love the automated email & text reminders, as well as the new invoice format. Makes my job so much easier!

Cons

We like it all! Nothing negative here! Honestly! ZenMaid is always making improvements based on client feedback and that is greatly appreciated!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RZ

Romana Z.

CEO

Facilities Services

### "Great software made for cleaning companies"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 13, 2025

I’ve tried looking into a few other software options, but so far ZenMaid fits my business the best in terms of features and price. It has everything I really need to manage my cleaning service smoothly, and it’s easy to use. Overall, it’s been a great experience and definitely worth it.

Pros

I love that ZenMaid is made just for cleaning businesses. It’s not some general software you have to adjust to your needs — it’s already built to fit how we actually work. Everything’s in one place: clients, schedules, reminders, messages…

Cons

Some features, like invoicing and tracking hours for employees, aren’t fully compatible with our local accounting rules, so I can’t really use that part of the system. It’s a great idea and very well designed, it just doesn’t fit perfectly with how our bookkeeping works here, which makes it harder for me to integrate into my business.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Shelley B.

Owner

Consumer Services

### "Zenmaid keeps our business running smoothly!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 6, 2025

We have used Zenmaid for many years and will continue to be a loyal consumer as long as the price meets the benefits. Current zenmaid allows us to streamline a lot of our back office and provides great value to our busines.

Pros

The ease of scheduling is very beneficial. User friendly, saves time entering new clients and provides a client database that captures information from size of home, type of clean, and frequency. You are able to add notes in the app that your cleaners have to read before the assignment. I am able to add if the client was a referal, came from our website, called our office or emailed so it is easy to track where our business is coming from. The automated reminders to clients are a huge plus. Saves us from having cancelations and clients that forgot they were on the schedule.

Cons

Adding notes in the app have to be translated before entering which costs us time and money. If the cleaner has their app downloaded in their native language then the notes should automatically translate.

Alternatives considered

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reasons for choosing ZenMaid

Zenmaid provided the majority of what we needed to run our operations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/133875/ZenMaid-Software/reviews/)

Popular comparisons

[Jobber vs ZenMaid](https://www.capterra.com/compare/127994-133875/Jobber-vs-ZenMaid-Software)[MaidCentral vs ZenMaid](https://www.capterra.com/compare/133875-189582/ZenMaid-Software-vs-Maid-Central)[MioCommerce vs ZenMaid](https://www.capterra.com/compare/133875-185525/ZenMaid-Software-vs-MioCommerce)[Connecteam vs ZenMaid](https://www.capterra.com/compare/133875-153140/ZenMaid-Software-vs-Connecteam)[Maidily vs ZenMaid](https://www.capterra.com/compare/133875-201538/ZenMaid-Software-vs-Maidily)[BookingKoala vs ZenMaid](https://www.capterra.com/compare/133875-162331/ZenMaid-Software-vs-BookingKoala)

[Kickserv vs ZenMaid](https://www.capterra.com/compare/122541-133875/Kickserv-vs-ZenMaid-Software)[Service Autopilot vs ZenMaid](https://www.capterra.com/compare/122075-133875/Service-Autopilot-vs-ZenMaid-Software)[Housecall Pro vs ZenMaid](https://www.capterra.com/compare/133875-140363/ZenMaid-Software-vs-HouseCall-Pro)[eMaint CMMS vs ZenMaid](https://www.capterra.com/compare/100468-133875/eMaint-CMMS-vs-ZenMaid-Software)[FieldPulse vs ZenMaid](https://www.capterra.com/compare/133875-153475/ZenMaid-Software-vs-FieldPulse)[Commusoft vs ZenMaid](https://www.capterra.com/compare/133875-149651/ZenMaid-Software-vs-Commusoft) 

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