# MemberClicks Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is MemberClicks the right Association Management solution for you? Explore 469 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133851/MemberClicks/reviews

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MemberClicks

4.3 (469)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of MemberClicks

Ease of use

4.0

Customer Service

4.6

## Pros and Cons in Reviews

HN

Hester N

President and CEONon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years.

“Additionally, it features a dedicated microsite for conferences with advanced editing options, and it allows us to track educational credits as well as committee activities.“

November 14, 2025

AP

Anna P

Membership and Meetings ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“Our organization's experience has been frustrating in that we have received slow responses for questions, and there is not a lot of problem-solving or customization on MemberClicks' side for specific problems or ideas, beyond sending us pre-written help articles.“

November 26, 2024

TM

Terry M

Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years.

“The integrated database, invoicing, forms, email marketing, website, and communications features mean that you won't have to learn how to use multiple systems or pay for them separately.“

March 8, 2024

AP

Anna P

Membership and Meetings ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“Article management: The process of updating various web pages in the backend of MemberClicks is difficult.“

November 26, 2024

MR

Melinda R

National SecretaryExecutive Office, 2 - 10 employeesUsed the software for: More than 2 years.

“I also really appreciate the forms sections and the variety of registration forms that I have created makes my life much easier! “

June 12, 2024

PC

Pam C

Director of Finance and Corporate RelationsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years.

“i am old school....give me a cookbook manual on how to use this system and trouble shoot....this readying and searching topics is for the birds.“

June 20, 2024

MP

Mark P

Director of Membership Development and Strategic PartnershipsNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years.

“We have looked at other options in this space and MemberClicks continues to be the best membership management solution for the money.“

June 11, 2024

MM

Mel M

Membership CoordinatorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months.

“Also, there is no integration with Zapier, which is extremely unfortunate as it's listed on the features for Memberclicks.“

March 6, 2025

## Showing most helpful reviews

Showing 1-25 of 469 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Stephanie J.  
System Administrator  
Information Technology and Services  
Used the software for: 1-2 years

### "We use it to process payments and member database"

March 17, 2023

4.0

It serves as our client's association's database, where we can easily access up-to-date member information, as well as process payments and send out communications. It's useful for keeping tabs on a variety of information that can be used by many other divisions, not just membership.

Pros

Gathering and organizing member data is a breeze using MemberClicks. Processing dues, notifying members of renewals, and making changes to memberships is a breeze.

Cons

As it stands, MemberClicks is not the simplest platform to utilize without some instruction. The fact that not all methods of payment are accepted is an area that may use some work.

Switched from

[StarChapter](https://www.capterra.com/p/57588/StarChapter/)[Hubilo](https://www.capterra.com/p/165157/Hubilo/)

So many things are possible with this software; for example, I can send out mass emails with embedded links or keep track of members' accounts and information. There is a centralized database where I can store and access information about many companies. I also have the ability to keep notes and keep tabs on members and non-members.

Review Source

CM

Christine M.  
Director of education department  
Religious Institutions  
Used the software for: 2+ years

### "Life-saver!"

June 22, 2024

4.0

We've been with Memberclicks since 2007, so our experience is good as you can imagine!

Pros

It's the only platform that has allowed us to work one-on-one with couples preparing for marriage

Cons

Just little things as for example the esthetics could be more modern and dynamic

Alternatives considered

[Moodle](https://www.capterra.com/p/80691/Moodle/)

Reason for choosing MemberClicks

We couldn't work with our students one-on-one the same way we can with Memberclicks

Switched from

[Moodle](https://www.capterra.com/p/80691/Moodle/)

We couldn't work with our students one-on-one the same way we can with Memberclicks

Review Source

RM

Robin M.  
Outreach Director and Trainer  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Member Clicks was a great company before it was purchased by Personify"

May 29, 2024

1.0

Our overall experience with MemberClicks, now that it owned by Personify, was horrible. It's so unfortunate, because MemberClicks was once a great company to work with. In the future I will avoid any and all software products owned by Personify because of their heavy handed, high penalty policies that seem very scammy.

Pros

It was once an effective company that had good relationships with its customers.

Cons

Personify, which owns MemberClicks, has heavy handed, high penalty contract and billing policies which seem very scammy. The folks in charge of their billing department do not have phone capability. I tried for three days to get someone, ANYONE, to help me talk to an actual person. I received an email today (5/29/24) stating that my contract has already renewed, even though it is set to renew 6/1/24. Is it even legal to renew a companies contract early?

Review Source

TB

Tricia B.  
Program Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "MemberClicks - a robust tool!"

June 17, 2024

5.0

I'm very happy with the product, I turn to it often to grab relevant, necessary and meaningful membership data that can make my job easier.

Pros

It is a quick, easy way to access a lot of relevant content regarding our members. It puts needed membership data at my fingertips.

Cons

It can be hard to extract date specific data.

Switched from

[Bright](https://www.capterra.com/p/126242/BrightPay/)

The previous provider was not adequately meeting our needs.

Review Source

HL

Howard L.  
WebMaster  
Education Management  
Used the software for: 2+ years

### "Love the website and platform"

June 11, 2024

5.0

Pros

Easy to administer. Customer Service had dropped during and slightly past COVID but IT'S BACK and WONDERFUL.

Cons

It would be great to be able to give more specific access to members of the executive staff.

Switched from

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

They went out of business and I selected MC when president of the organization.

Review Source

CT

Carol T.  
Director of Operations  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "LACPA's Review of MemberClicks"

November 29, 2021

5.0

It's been very nice working with MC and they have always been there for us. However, we do see a longer time in replying back to our questions lately. Also, we need to ask to have our website resynced. Why doesn't this happen automatically?

Pros

As a non-technical person, it was pretty easy to learn. We are very thankful for your Help Team. Although, we do see a longer time in replying back to our questions lately. Also, we need to ask to have our website resynced more often. Why doesn't this happen automatically?

Cons

We are unable to have fields where we want them. You have some main fields we use, but not all, so we created custom fields, but they are not where we'd like them to be. Example: Degree - It should be where the name information is listed.

Alternatives considered

[WildApricot](https://www.capterra.com/p/76116/WildApricot/)

Reason for choosing MemberClicks

We were told we could have a shopping cart for our events. This has not yet happened.

Switched from

[YourMembership](https://www.capterra.com/p/76329/YourMembership/)

We were told we could have a shopping cart for our events. This has not yet happened.

Review Source

Response from Personify

December 1, 2021

Hi Carol, Thanks for your review! A member of our Customer Success team will be in touch with you regarding some of the points you mentioned. - The MemberClicks Team

NB

Naomi B.  
Communications Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great product"

August 21, 2019

4.0

Overall good experience. Set up was fairly streamlined. Some glitches here and there - some of which have yet to be resolved (i.e. directory map location issues and mailchimp integration issues); customer service is overall pretty good - my only beef is when items are not being resolved I get no response or follow ups to let me know what's going on - it's like they fall off the face of the Earth (i.e directory map location and mailchimp issues). However, the service folks are always very nice and helpful 95% of the time. When compared to other member management software platforms - this one has most of the features we wanted for the price we could afford.

Pros

Overall this product has MOST of the features we were looking for in a member management / website integration system. We needed software that managed our membership database and integrated with our website and would allow for easy registration for events on our site.

Cons

I wish the online version included all of the features and functionality of the desktop software. Alternatively, I wish the desktop software was mac compatible. I also wish there was some additional customization options on the registration forms for events so that you can customize the look of the registration forms to break up areas between registration fees vs. sponsorships vs. other registration items so things were more intuitive. I also wish there was a way to offer downloadable or "e-tickets". Another "wish list" item is the ability to create your own custom forms outside the membership form or event registration forms - such as a form where users can donate to a charitable cause where users can input whatever value they want. There are several other "wish list" items I'd like to see that are available in other software platforms.

Alternatives considered

[MemberLeap](https://www.capterra.com/p/47310/MemberLeap/)

Reason for choosing MemberClicks

Integration with Quickbooks was the item that pushed us over the hump. Our operations manager an accountant needed to streamline the accounting side related to member invoicing/payments and Memberclick's integration was better than what MemberLeap offered. While MemberLeap had more bells and whistles included in their software that was very appealing, Memberclicks offered integrations with 3rd party software that would give us access to 90% of those additional functions if we wanted to add them later. Plus the integration with our website was a bit more straight forward. In addition, the start-up costs were much much lower with MemberClicks and we were limited in our budget.

Review Source

DL

Debbie L.  
Finance Manager  
Civic & Social Organization  
Used the software for: 2+ years

### "Great data base for membership organizations"

October 8, 2020

4.0

Overall I have been very happy with them and the many improvements over the past few years have been great.

Pros

We have used this data base for 10 years. It's easy to move employees when they change businesses so you don't end up with duplicates. You have lots of information about your members at the tip of your fingers. It's relatively easy to set up events, billing and more. Invoicing is easy once you get everything set up. Reconciling events is also a breeze. There are a ton of reports plus you can make your own queries. If you have a quick question the Chat is an easy way to get help. We only use a fraction of the options available so there is much that this system can do.

Cons

Some of the areas that we don't like is that some of the reports are skewed due to how it pulls the data and we are not able to customize them to get what we need. The communication module doesn't always work well with Constant Contact. The event module works best if you can get your members to use their member login which isn't an easy transition for old time members. The new browser version still has a lot of tweaks that need fixed to work accurately.

Alternatives considered

[ChamberMaster](https://www.capterra.com/p/144469/ChamberMaster/)

Reason for choosing MemberClicks

Affordability, options available, event module, communication, customization (option to customize was a big reason but that was soon removed)

Switched from

[Membee](https://www.capterra.com/p/2661/Membee/)

Our old system was cumbersome and not easy to use.

Review Source

VR

Verified Reviewer  
Operations Director  
Events Services  
Used the software for: 2+ years

### "MemberClicks Rocks!"

October 13, 2020

5.0

The overall experience with MemberClicks and the Clickers has been great. The team really "owns" their product and they will chase any glitch or question to a final answer, rather than trying to point it back to user error as some other member association software staff will do.

Pros

MemberClicks has great integration across the various pieces of the software from groups to events to member management, everything works together. They are constantly improving and providing easier processing and better reporting.

Cons

There is still some disconnect between the member management and event registration (i.e., if a member type changes after registration, it is never reflected in the registration form) which creates quite a bit of repetitive tracking if that is important.

Switched from

[YourMembership](https://www.capterra.com/p/76329/YourMembership/)

Great reviews from others when we were searching for more integrated software with better customer service. We found it with the Clickers!

Review Source

KG

Keith G.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "I love this product!"

June 18, 2024

5.0

Nothing but positive here. Ease of use has to be my number one priority. It takes a little time (like any other product) to learn. When I have an issue, I may not get an immediate response but someone will always get back to me fairly quickly.

Pros

I did a lot of research before recommending MemberClicks to my board. Spoke with groups similiar to us before making that decision that had gone with other products that they wished they had not. I still reccomend MemberClicks to many groups I deal with that currently have nothing in place.

Cons

I use many programs in my daily routine. I struggle to find the time I need to learn more about the product. I really have found nothing that I dislike about the product. It does what we need it to do and I am sure so much more that we are not using currently.

Reason for choosing MemberClicks

I was able to continue to maintain my own website. The other was going to force me to use what they provided. MemberClicks overall has been easy to learn and use.

Review Source

MB

Marlene B.  
Operations Mgr  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Early Adopter"

July 3, 2024

5.0

Good experience over the years. Appreciate the enhancements over the years

Pros

Best in the market at the time of the selection (more than 10 years ago)

Cons

Renewal management feature, possible because I do not fully understand the expected workflow.

Review Source

TM

Terry M.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Good AMS for small staff teams"

March 8, 2024

5.0

Pros

MemberClicks is a system that is easy to use and has a lot of features. It is particularly useful for associations with small staff teams where there isn't a dedicated database person available. Instead, multiple staff members can use the system. The integrated database, invoicing, forms, email marketing, website, and communications features mean that you won't have to learn how to use multiple systems or pay for them separately.

Cons

MemberClicks' all-in-one system lacks some of the specialized features of dedicated community and email marketing systems.

Review Source

ES

Elizabeth S.  
Director of Marketing and Events  
Non-Profit Organization Management  
Used the software for: 2+ years

### "MemberClicks has a responsive help team & design/IT team consistently working to enhance features."

December 27, 2017

4.0

We use MemberClicks as our database and website for the three programs operated by our organization. The platform provides us the convenience of accessing one location (per program) for a database and website. Through the database, we're able to house all of our members, prospects, and more. We're able to build forms and process payments. We're able to click a few buttons and access monthly reports. We're able to offer member-only website pages, forums, and social networking pages. There's so many benefits to this service - I can't list them all. One of the benefits that I find valuable (and one of the reasons we changed from our previous provider), is we have FULL immediate control of what is published/unpublished from our site. We don't have to as someone else (the host) to make a change and then ... wait ... We can do what we want when we want to do it with our site and our database. If we need help (or if we mess something up), the MemberClicks team is immediately available to assist. Another benefit I find valuable is the automated functions. Many of the automated features included save manual "manpower" hours (i.e. automated receipts and/or invoices and follow/ups). I also like the reporting and the contact center where I'm able to easily view (email) stats. Anyhow, there are lots of benefits to this software and I highly recommend it to member associations.

Pros

I definitely like the ease of use. The interface makes it easy to find what I'm looking for - and if there's something I can't find, MemberClicks has an entire library full of FAQs and tutorials (including images and videos) that I can quickly access with a couple strokes of the keyboard. There's not much I can't find. If I do need further assistance, I can easily send an email. If I need help faster (even though the email option is pretty darn quick), the help team is available by phone - and they are able to assist WHEN I call. It's annoying when I need help and I can't get answers I need right away - I love that the MemberClicks team is available when I need them and they are patient with me since I ask a ton of questions. Another thing I love is the constant work going on to enhance the features. MemberClicks makes it easy to submit ideas and feedback (and they encourage it). If you find that something would make your life easier for your membership organization, just click a button and let them know. They review feedback and work to make things more convenient and functional for their customers. I can't leave a review without commenting on my excitement for having a website and database in one. It's so nice having a functional database (that operates our membership and financials) that also allows us to control access to member-only pages of the website and forum. It also allows us to use the database to feed our directories. (AND It's so easy to use and update.)

Cons

There are still some work-arounds we have to do. The software isn't perfect for our organization - but to be perfectly honest and fair, there isn't one out there that is. We are a membership organization with a unique structure. I'm amazed at how the MemberClicks team was able to take our unique organizational structure and work with us to provide a functional database. In addition - like I mentioned above - I'm submitting ideas and feedback to the team and I've already seen things come to fruition in the platform. I know they will continue to work with the system to make things better. I have read a couple comments about others needing to do "work-arounds". Unless your organization/business has the money to build/customize a database specific to your structure, you'll have to do a work-around no matter where you go. The fact that MemberClicks CAN provide solutions through work-arounds says something about the innovation behind the platform.

Review Source

Jordan H.  
Database Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "WebLink Review"

November 8, 2018

4.0

Pros

I believe WebLink excels in the pre-event functionality. It does a really great job organizing registrations, invoice information, as well as offering a tremendous amount of features such as customizable registration fields, promo codes and some of the new attendee and registrations advanced search options are very handy. Additionally, the ability to upload custom reports has been a great tool for our organization. It has allowed us to cater WebLink designed reports to meet some of our more specific needs. Lastly, we've really enjoyed the speed of customer support in the last 6 mo or so. We've taken advantage of the chat functionality on the web and have received timely support time and time again.

Cons

When using the desktop client, I sometimes find some of the processes a bit slow and heavy on the 'pop up' window type notifications that require you to save or accept something. Along with this, I think some of the processes should be automated, such as checking the 'Main Profile' box automatically when creating a new profile in an organization. This often creates extra work and take unnecessary time. Lastly, the web email system needs a bit of fine-tuning and added features, namely in the recurring system. We've had a few issues with recurring messages being queued to send after editing and not being able to set certain messages as inactive/active in the case that we wanted to suspend sending the recurring message for a week/month etc.

Review Source

SW

Sheila W.  
Director of Marketing and Communications  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Good all around system"

July 21, 2021

5.0

The Atlas support staff has always been exceptional. Easy to work with and easy to contact when needed. The online training tools, plus the user group webinars have been very helpful, especially as we have added some new staff.

Pros

As a membership organization that runs a wide variety of events we utilize many aspects of the Atlas system. The seamless integration between the membership data and our website is crucial for us, as is the online calendar and event registration systems. We also very much appreciate the move to a browser version of Atlas.

Cons

No real complaints. I wish the banner ad system was a bit easier to use for our website. It works for us, but is a bit klunky.

Reason for choosing MemberClicks

The overall value for the features.

Review Source

Angela S.  
Design and Communications  
Civic & Social Organization  
Used the software for: 2+ years

### "Great for chambers of commerce"

September 14, 2018

4.0

I've been very pleased with the software. As others have mentioned, it is constantly evolving and new features are being added, many because of user feedback. The web-based interface is easier to use than the older, desktop application, which is being phased out. The trainers and support staff are great. There are even conference calls every other week to go over new features and to answer clients' questions.

Pros

MemberClicks has all the features and functionality you need to manage and grow your membership and is especially suited for chambers of commerce. Because the software is so multi-faceted, there is a bit of a learning curve getting up to speed, but MemberClicks provides excellent online training videos, support and even regional, live training sessions which I highly recommend.

Cons

MemberClicks provides a Weebly-based website that works with the database. This is a great option for companies with staff that don't have any website/technical training, but can be limiting for those that have that knowledge and training. Fortunately, we were able to redesign our website using Umbraco CMS, working with a local web development company. MemberClicks staff worked with our local company to flow the database-driven elements into the new design. Now, we have the best of both worlds.

Review Source

SM

Sean M.  
Research Intern  
Oil & Energy  
Used the software for: 6-12 months

### "MemberClicks Review"

May 22, 2020

5.0

We have had a great experience with MC. The support staff is amazing, at this point I am sure they all know me and my pin number by heart because I call with questions all the time! They are super helpful and knowledgable.

Pros

We use MemberClicks at my office for our website and there are a lot of great things about the software! We switched to MemberClicks within this past year and the switch has made our lives so much easier! MemberClicks has streamlined many of our processes and we no longer need to use other softwares to complete our tasks. We are able to build all registration forms, post event surveys, general practice surveys, membership dues and decertifications forms etc. The best part about MC is the built in invoicing and transaction system. Instead of hand issuing invoices for our annual dues and tracking those, MC automatically creates invoices for our member companies and tracks who all has paid and who has not (and even locks out the users who haven't paid annual dues on time as incentive). There is also a messaging center that we now use to communicate with all of our members so we don't have to junk up our emails, and the system tracks bounced emails as well as who has opened the email.

Cons

There are a few little things I would change. When creating text on an article, for example, the spacing is weird. When I type the text looks right but when I submit and look from the front end there is weird spacing. In addition, I wish I didn't have to hand select each "Group" when creating a form on every single question built into a form, or else the form isn't accessible. I would suggest a "click all" button.

Reason for choosing MemberClicks

N/A

Review Source

AE

Ashlyn E.  
Membership & Events Coordinator  
Mental Health Care  
Used the software for: 2+ years

### "Great Product"

November 12, 2021

4.0

MemberClicks support has always been extremely helpful. Although I think the interface could be improved, it's extremely helpful with daily membership and events management.

Pros

The customizable forms and automation are extremely useful. I also really love the dashboard - it gives a great overview of the organization/membership.

Cons

The interface is not very user-friendly. While I do not have a problem with it, less tech savvy folks can have difficulties navigating the system.

Review Source

VR

Verified Reviewer  
Director Of Communications  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Still new ... I wish I could give 3.5 Stars"

December 21, 2018

3.0

I've used many SaaS providers and marketing platforms over the years, yet I find Weblink difficult to navigate. I've run into this before with a large popular event registration platform. They want to everything to everyone and end up being mediocre too many things. Your average association staffer is not comfortable editing HTML or SQL code or creating custom reports. I hope in the future we can use Weblink for a new website because I think integrating the full package would be a great improvement for all our members. I do expect as we continue to grow and become more comfortable with the software the experience will improve dramatically, but we've had some frustrations in the first 6 months. Customer service is responsive and pleasant to work with. We have had great success connecting with specialists who work with other associations in a similar industry who have been able to give us good examples of ways our peers are using the product well. Our onboarding process has been a struggle (many instances our fault,). I feel like more one-on-one training would have helped everyone, instead of relying on pre-recorded videos.

Pros

My association uses the Weblink product line. The available functionality is very comprehensive, which is good for organizations with unique or broad needs. Customer service is highly responsive and the online training and support center are thorough.

Cons

The product's broad capability comes with the downside of being difficult to navigate. It's not intuitive at all.

Review Source

MP

Mary P.  
Program Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Valuable Association Asset"

August 29, 2022

4.0

Pros

This platform is easy to learn and easy use..

Cons

Since we use both the Website platform and the LMS it would be nice if the upload spreadsheets matched and all of the required fields matched. I.E. in the website zipcodes can be any necessary number of characters which is great because we do have some members from other countries than the US. the LMS only accepts 5 characters, which ends up being an issue.

Reason for choosing MemberClicks

I was not part of the team that looked at the options, so don't know.

Review Source

HH

Harlon H.  
Executive Director  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Great Software"

August 17, 2022

5.0

The professional help they has been given to me has been great. We have made our website so much better for our members.

Pros

The thing I like most about software is making the membership renewal process easy for our members. I was entering the renewal notice manually and had many hours devoted to this task. Now the software does this for me. It's taken a large burden off me when dues come time to renew.

Cons

I guess the different type of membership and keeping them seperated when you were trying to send out emails to different groups.

Review Source

JP

Jessica P.  
Executive director  
Education Management  
Used the software for: 2+ years

### "Memberclicks Review"

November 17, 2021

5.0

It has been good, I know everyone is short staffed, but the lack of customer service and delayed wait times puts a lot of stress on a one person run organization

Pros

The one stop shopping for everything in one place is great. Website, email, and membership management.

Cons

I feel like updates are not always communicated, a new features can be difficult to use without a heads up on how to use them.

Reason for choosing MemberClicks

The price abd what the software could do.

Switched from

[WildApricot](https://www.capterra.com/p/76116/WildApricot/)

Better capability

Review Source

Response from Personify

November 22, 2021

Thank you Jessica for your review. If there is anything we can help with, please contact us. - MemberClicks Team

AS

Araceli S.  
Membership & Office Coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "We've had issues"

March 28, 2022

3.0

I think there's a lot of potential, but it's also buggy and the executive Director, bookkeeper and I are convinced we were never set up correctly.

Pros

I doo like how feature rich it is and set up for the most part is user friendly.

Cons

There are features missing, mostly in communication. emailing from the system is not working to its full potential in term in terms of ccing more than one contact on a profile and no ease of searching sent emails or resending. Reading communication records from the profile is messy when copyme is used.

Review Source

KG

Kristi G.  
IT Specialist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "MemberClicks has an awesome product. It meets our needs and is improving constantly."

March 22, 2018

5.0

Pros

The main pro is the staff. They are ready to assist in setting up and finding solutions for us. Plus this software allows us to connect companies and people in infinite ways. It allows us to put different descriptors on each company/person to assist in managing members. The program has a great search feature that allows us to pick just the right criteria for the group of members we are wanting to reach. Then we can mail, email or fax to these members, all right through the program. Plus we can export the information to Excel if ever we would like. Another great feature is the website directory. We are able to designate which members appear in an online directory and we can add categories to the membership so the directory can be searched for just a certain category of member. MemberClicks keeps coming out with improvements that make managing our data better.

Cons

The main con to this software was figuring out the best way to set up our members to get the most from the software. It took some trial and error, but we are really pleased with how willing the staff is to help us come up with solutions to our issues. We aren't able to do things the same way we always have, but with help from MemberClicks' staff, we have found ways that work for us and a lot of things are better. We just had to brainstorm with their staff.

Review Source

AA

Abby A.  
Executive Director  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "It is helpful once you learn it"

March 23, 2022

4.0

I like it. I would definitely want to see improvements. If you have a complex membership structure, it will be difficult. The support staff is usually very helpful. If you get Ginger, ask her all the questions because she is amazing!

Pros

Once you learn it, it can be super helpful and streamlined for your organization.

Cons

There are features missing that I would like. The features are also constantly changing or updating and we still have to use both the desktop and web browser version which can be confusing.

Reason for choosing MemberClicks

MemberClicks seemed like the platform that best fit our needs at the time.

Review Source

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