# MemberClicks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MemberClicks the right Membership Management solution for you? Explore 469 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133851/MemberClicks/reviews --- MemberClicks 4.3 (469) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 23rd, 2026 # Reviews of MemberClicks Ease of use 4.0 Customer Service 4.6 ## Pros and Cons in Reviews HN Hester N President and CEONon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “Additionally, it features a dedicated microsite for conferences with advanced editing options, and it allows us to track educational credits as well as committee activities.“ November 14, 2025 AP Anna P Membership and Meetings ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “Our organization's experience has been frustrating in that we have received slow responses for questions, and there is not a lot of problem-solving or customization on MemberClicks' side for specific problems or ideas, beyond sending us pre-written help articles.“ November 26, 2024 TM Terry M Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “The integrated database, invoicing, forms, email marketing, website, and communications features mean that you won't have to learn how to use multiple systems or pay for them separately.“ March 8, 2024 AP Anna P Membership and Meetings ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “Article management: The process of updating various web pages in the backend of MemberClicks is difficult.“ November 26, 2024 MR Melinda R National SecretaryExecutive Office, 2 - 10 employeesUsed the software for: More than 2 years. “I also really appreciate the forms sections and the variety of registration forms that I have created makes my life much easier! “ June 12, 2024 PC Pam C Director of Finance and Corporate RelationsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “i am old school....give me a cookbook manual on how to use this system and trouble shoot....this readying and searching topics is for the birds.“ June 20, 2024 MP Mark P Director of Membership Development and Strategic PartnershipsNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “We have looked at other options in this space and MemberClicks continues to be the best membership management solution for the money.“ June 11, 2024 MM Mel M Membership CoordinatorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “Also, there is no integration with Zapier, which is extremely unfortunate as it's listed on the features for Memberclicks.“ March 6, 2025 ## Showing most helpful reviews Showing 1-25 of 469 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Stephanie J. System Administrator Information Technology and Services Used the software for: 1-2 years ### "We use it to process payments and member database" March 17, 2023 4.0 It serves as our client's association's database, where we can easily access up-to-date member information, as well as process payments and send out communications. It's useful for keeping tabs on a variety of information that can be used by many other divisions, not just membership. Pros Gathering and organizing member data is a breeze using . Processing dues, notifying members of renewals, and making changes to memberships is a breeze. Cons As it stands, is not the simplest platform to utilize without some instruction. The fact that not all methods of payment are accepted is an area that may use some work. Switched from [StarChapter](https://www.capterra.com/p/57588/StarChapter/)[Hubilo](https://www.capterra.com/p/165157/Hubilo/) So many things are possible with this software; for example, I can send out mass emails with embedded links or keep track of members' accounts and information. There is a centralized database where I can store and access information about many companies. I also have the ability to keep notes and keep tabs on members and non-members. Review Source CM Christine M. Director of education department Religious Institutions Used the software for: 2+ years ### "Life-saver!" June 22, 2024 4.0 We've been with since 2007, so our experience is good as you can imagine! Pros It's the only platform that has allowed us to work one-on-one with couples preparing for marriage Cons Just little things as for example the esthetics could be more modern and dynamic Alternatives considered [Moodle](https://www.capterra.com/p/80691/Moodle/) Reason for choosing MemberClicks We couldn't work with our students one-on-one the same way we can with Switched from [Moodle](https://www.capterra.com/p/80691/Moodle/) We couldn't work with our students one-on-one the same way we can with Review Source EW Elizabeth W. Executive Director Hospital & Health Care Used the software for: 2+ years ### "Poor Support, Functionality, and Treatment" November 3, 2023 1.0 Pros Wonderful product for small company upon purchase - and for several years worked great! Wonderful support and features were commiserate with fees. Cons Beginning in 2020, the service/support began to wane. When requesting support, the delays were codified in the messages -- "We'll get back to you as soon as we're able to." This went on for more than a year. We had to set calendar invites for 7 days out just to remember to resend the help emails. Fees went up by 5% for two years in a row, then more than 20% in 2023. This was not allowed by our agreement (which had capped increases to 5%), but the parent company (Personify) changed the terms & conditions to allow themselves to break their own contract. No additional features or functions were provided; we were so excited to engage with the client success team, only for our representative (and apparently the whole team) to be laid off. We discontinued our service last month, but because we were within the 60-day window, they charged us for the entire year. Turns out that they had changed that term as well in March 2023. When we asked to speak with someone, they said "We don't provide phone support." Mind you, their leading phase in their customer mission is... "We talk with you." When a company with which you've had a long-term relationship punishes a loyal, paying customer like this, one is left only to be committed to ensure that no other leader is left to feel like we do. Please, caution is advised. Review Source MR Melinda R. National Secretary Executive Office Used the software for: 2+ years ### "Review of MemberClicks - Association use " June 12, 2024 5.0 It was rough at first. I'm not very computer savvy - or at least with the backside of things. But I was SO appreciative of the helpful online chats! I pestered them so much at first that they started to know me! They were/are incredibly helpful. I have not had any bad or unhelpful experiences. The entire system, including the web page, once you learn it, is great. Its so nice to be able to pull articles online as well, that will help you with almost anything you need. Pros I spend most of my time working in the backside of managing the 3000 members that our Association has. I really find it very easy to locate any member by the searches that are available. I also like being able to modify the profile views and profile information. I believe our members also find the profile pages very helpful and user friendly. I also really appreciate the forms sections and the variety of registration forms that I have created makes my life much easier! Cons I have asked many times for a couple options. I totally understand why they can't do it, but it would make my life SO much easier - on the forms - If only there were a couple more options for the "status" of the forms. Right now, there is only active or Deleted. It would be amazing if there was a third option, something like "completed" so it will remain in the profile instead of completely disappearing (from their profile) when I have to delete them. I also still find the PERMISSIONS stuff just mind boggling. I really don't mess with them much, because its over my head I think... But I know they would help me with it if I asked. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) Lack of options and lack of service. It was a very basic web page that did not give us much, if any, options. Being able to have a one stop shop like this has changed everything for me as the membership manager. Review Source CT Carol T. Director of Operations Non-Profit Organization Management Used the software for: 1-2 years ### "LACPA's Review of MemberClicks" November 29, 2021 5.0 It's been very nice working with MC and they have always been there for us. However, we do see a longer time in replying back to our questions lately. Also, we need to ask to have our website resynced. Why doesn't this happen automatically? Pros As a non-technical person, it was pretty easy to learn. We are very thankful for your Help Team. Although, we do see a longer time in replying back to our questions lately. Also, we need to ask to have our website resynced more often. Why doesn't this happen automatically? Cons We are unable to have fields where we want them. You have some main fields we use, but not all, so we created custom fields, but they are not where we'd like them to be. Example: Degree - It should be where the name information is listed. Alternatives considered [WildApricot](https://www.capterra.com/p/76116/WildApricot/) Reason for choosing MemberClicks We were told we could have a shopping cart for our events. This has not yet happened. Switched from [YourMembership](https://www.capterra.com/p/76329/YourMembership/) We were told we could have a shopping cart for our events. This has not yet happened. Review Source Response from Personify December 1, 2021 Hi Carol, Thanks for your review! A member of our Customer Success team will be in touch with you regarding some of the points you mentioned. - The MemberClicks Team NB Naomi B. Communications Director Non-Profit Organization Management Used the software for: 2+ years ### "Great product" August 21, 2019 4.0 Overall good experience. Set up was fairly streamlined. Some glitches here and there - some of which have yet to be resolved (i.e. directory map location issues and mailchimp integration issues); customer service is overall pretty good - my only beef is when items are not being resolved I get no response or follow ups to let me know what's going on - it's like they fall off the face of the Earth (i.e directory map location and mailchimp issues). However, the service folks are always very nice and helpful 95% of the time. When compared to other member management software platforms - this one has most of the features we wanted for the price we could afford. Pros Overall this product has MOST of the features we were looking for in a member management / website integration system. We needed software that managed our membership database and integrated with our website and would allow for easy registration for events on our site. Cons I wish the online version included all of the features and functionality of the desktop software. Alternatively, I wish the desktop software was mac compatible. I also wish there was some additional customization options on the registration forms for events so that you can customize the look of the registration forms to break up areas between registration fees vs. sponsorships vs. other registration items so things were more intuitive. I also wish there was a way to offer downloadable or "e-tickets". Another "wish list" item is the ability to create your own custom forms outside the membership form or event registration forms - such as a form where users can donate to a charitable cause where users can input whatever value they want. There are several other "wish list" items I'd like to see that are available in other software platforms. Alternatives considered [MemberLeap](https://www.capterra.com/p/47310/MemberLeap/) Reason for choosing MemberClicks Integration with Quickbooks was the item that pushed us over the hump. Our operations manager an accountant needed to streamline the accounting side related to member invoicing/payments and Memberclick's integration was better than what MemberLeap offered. While MemberLeap had more bells and whistles included in their software that was very appealing, offered integrations with 3rd party software that would give us access to 90% of those additional functions if we wanted to add them later. Plus the integration with our website was a bit more straight forward. In addition, the start-up costs were much much lower with MemberClicks and we were limited in our budget. Review Source DL Debbie L. Finance Manager Civic & Social Organization Used the software for: 2+ years ### "Great data base for membership organizations" October 8, 2020 4.0 Overall I have been very happy with them and the many improvements over the past few years have been great. Pros We have used this data base for 10 years. It's easy to move employees when they change businesses so you don't end up with duplicates. You have lots of information about your members at the tip of your fingers. It's relatively easy to set up events, billing and more. Invoicing is easy once you get everything set up. Reconciling events is also a breeze. There are a ton of reports plus you can make your own queries. If you have a quick question the Chat is an easy way to get help. We only use a fraction of the options available so there is much that this system can do. Cons Some of the areas that we don't like is that some of the reports are skewed due to how it pulls the data and we are not able to customize them to get what we need. The communication module doesn't always work well with Constant Contact. The event module works best if you can get your members to use their member login which isn't an easy transition for old time members. The new browser version still has a lot of tweaks that need fixed to work accurately. Alternatives considered [ChamberMaster](https://www.capterra.com/p/144469/ChamberMaster/) Reason for choosing MemberClicks Affordability, options available, event module, communication, customization (option to customize was a big reason but that was soon removed) Switched from [Membee](https://www.capterra.com/p/2661/Membee/) Our old system was cumbersome and not easy to use. Review Source SM Sarah M. Executive Director Law Practice Used the software for: 2+ years ### "Quick start up, great value for the money" November 29, 2021 4.0 Overall is very user friendly and the support staff is able to help with anything you can't figure out on your own. There also also options to be able to use their system to offer a fairly high level of customization for the cost of the system. Pros has many customizable features to fit a broad range of association needs. They also are constantly evolving and adding more useful tools. They solicit customer feedback in determining what new features to implement. Cons It could be easier to navigate between certain areas of the admin site. For example once you find a certain form and hit the back button you go all the way back to the full list of forms instead of the subset of forms you searched for. Also we are having issues with the password reset feature. Alternatives considered [WildApricot](https://www.capterra.com/p/76116/WildApricot/) Reason for choosing MemberClicks had a more robust offering of features. Review Source Response from Personify November 30, 2021 Thank you Sarah for the review, we appreciate your business! - MemberClicks Team VR Verified Reviewer Operations Director Events Services Used the software for: 2+ years ### "MemberClicks Rocks!" October 13, 2020 5.0 The overall experience with and the Clickers has been great. The team really "owns" their product and they will chase any glitch or question to a final answer, rather than trying to point it back to user error as some other member association software staff will do. Pros has great integration across the various pieces of the software from groups to events to member management, everything works together. They are constantly improving and providing easier processing and better reporting. Cons There is still some disconnect between the member management and event registration (i.e., if a member type changes after registration, it is never reflected in the registration form) which creates quite a bit of repetitive tracking if that is important. Switched from [YourMembership](https://www.capterra.com/p/76329/YourMembership/) Great reviews from others when we were searching for more integrated software with better customer service. We found it with the Clickers! Review Source HL Howard L. WebMaster Education Management Used the software for: 2+ years ### "Love the website and platform" June 11, 2024 5.0 Pros Easy to administer. Customer Service had dropped during and slightly past COVID but IT'S BACK and WONDERFUL. Cons It would be great to be able to give more specific access to members of the executive staff. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) They went out of business and I selected MC when president of the organization. Review Source SG Shirley G. Board Relations Coordinator Education Management Used the software for: 2+ years ### "Memberclicks is a Good Software for a small business" November 17, 2021 5.0 I have been using for at least 15 years. I started out on the Classic platform. The current platform is fine although form-making can still cause some issues. I use it everyday and have figured out how to do things with my own work-arounds. I attend the users group for Oasis, and the LMS group. We have LMS, Review and the Conference software. We just used LMS for a virtual Conference and I have several suggestions for improving LMS. I see that Personify is changing names (LMS is now Classroom) and we are MC Professionals. What else is coming in the future other than a hike in price for an already expensive system? Memberclicks is fine. I know that does not sound like a rousing endorsement but it is the best our association could find when we decided to change vendors. I am familiar with the software. The customer service is excellent! The response time is phenomenal and they help me with the information they share . I have written to them and called. Always the same excellent service. For the service alone, I wouldn't leave Memberclicks. Pros The most impactful features are the creation of a database and the ease of creating forms for Event Management. Cons I am not yet a fan of the new Contact Center. I wish that there was a connection with the old contact center so that our messages and images can be available. I know there are work arounds but in this day and age they shouldn't be necessary. I often wonder if the people writing the software are actual users. What seems intuitive and current to them may not translate to being intuitive and modern to the users. Do you test with your users while it is being built? We are small with about 500 members and prospects. Review Source SS Sarah S. Bookkeeper Political Organization Used the software for: 2+ years ### "MemberClicks/Weblink Review" January 17, 2019 4.0 Overall, I like this software. It is user friendly, and seems to be very progressive. When you need help with it, that is when the experience is not that great. But if you can learn the database and not have to ask for help very often, you will be happy. Pros I've been using this software for a bit over two years now, and I've always been pretty happy with it. We started using it as Weblink, and now we are still using it as . One of the things I love about this software is the updates. There are updates all of the time! And they take suggestions for updates and then implement them. So, I love that I can suggest a way that the database would work better for me, and then look forward to an update to possibly see the change I suggested implemented. Cons As mentioned above, when I first started using this software it was Weblink. The Weblink customer service team was one of the best customer service teams I have ever worked with. I actually loved reaching out to them, and working with them through whatever issue I was having. Since the change, the customer service is definitely an area that has gone downhill. There are long waits in a queue before you ever talk to someone, then when you finally do get to speak with someone, it seems as though their first response is always to assume that I am doing something wrong. They will often point me in the direction of common sense fixes, and act like I hadn't thought of those already. As an administrator of this database in my company, I pride myself with knowing how to use it, and also knowing where to find answers when I need them. When I have a problem, I always go to the help page and search articles before I ever contact customer service to ask for help. If I'm asking for help, it is because I have already exhausted my resources and there really is an issue with the software. It would be nice to be given the benefit of the doubt, rather than talked to in a manner that implies I do not know how to use the software. The customer service is definitely an issue that is talked about constantly in my workplace. We really miss the Weblink customer service. Review Source DM Donna M. Dir. of Operations Non-Profit Organization Management Used the software for: 2+ years ### "Long time user" July 16, 2021 4.0 I've been using the software since 2004. It's fairly simple as far as a database goes. Support is good, but with all the buy outs it has some issues with transition. I am currently looking at other soft wares to see what they have to offer. Pros It's very comprehensive and integrates will with the website Cons It is lacking in some automated features and the transition to web based vs. desktop has some issues that haven't been resolved in a very long time. Review Source Angela S. Design and Communications Civic & Social Organization Used the software for: 2+ years ### "Great for chambers of commerce" September 14, 2018 4.0 I've been very pleased with the software. As others have mentioned, it is constantly evolving and new features are being added, many because of user feedback. The web-based interface is easier to use than the older, desktop application, which is being phased out. The trainers and support staff are great. There are even conference calls every other week to go over new features and to answer clients' questions. Pros has all the features and functionality you need to manage and grow your membership and is especially suited for chambers of commerce. Because the software is so multi-faceted, there is a bit of a learning curve getting up to speed, but MemberClicks provides excellent online training videos, support and even regional, live training sessions which I highly recommend. Cons provides a Weebly-based website that works with the database. This is a great option for companies with staff that don't have any website/technical training, but can be limiting for those that have that knowledge and training. Fortunately, we were able to redesign our website using Umbraco CMS, working with a local web development company. MemberClicks staff worked with our local company to flow the database-driven elements into the new design. Now, we have the best of both worlds. Review Source EK Edward K. Developer Medical Practice Used the software for: 6-12 months ### "Overall, very good member management software but missing some important pieces" January 4, 2023 5.0 Overall good. Support is great and the solution is flexible enough we can create a solution when we need something custom. Our biggest, and really only, issue is being able to integrate with a credit card machine during events. They integrate with PayPal, but don't connect to Zettle (which is PayPal). This is a weakness that would make me look elsewhere if we didn't already have a contract. Pros has been very good for managing membership, handling invoices and creating portals for our members. That's all very positive. Even better is their onboarding staff and support. Having a knowledgeable person to talk to (not a computer) has been a game changer from our last service. Cons Missing: The ability to accept credit card payments at an event quickly. It doesn't work with credit card readers so the lines to register and pay for classes is too long and chaos ensues. This is critical to have, people have been advocating for this since 2018 (according to comments on their own site) and it's nowhere on their radar. This is my biggest pet peeve with this software and it frankly makes the company's management look tone deaf. Reason for choosing MemberClicks Word of mouth, past experience. Review Source HB Heidi B. Marketing & Communications Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Software is complicated, but customer service always available" October 6, 2020 4.0 Website design aside, I love . Their work ethic and value of their customers speaks volumes. I'd rather have a software system with a few bugs, but a team that can work and help me through it, than a software system that runs smoothly with a team that cares more about their bottom line. Memberclicks listens to their users, and I truly appreciate it. Pros No matter what problem I have, customer service is easily accessible and always available. recently purchased Weblink which now became Atlas. In that transition, we had SO many problems, but the MemberClicks staff was readily available. They were friendly and always willing to help. For most people, it can be a problem if you become "friends" with your customer service support, but I actually didn't mind it. They really helped us through the technical transition. Cons In order for Atlas to link up with our Members, and to track all of our incoming data, they have to be in control of our website. They use Weebly software to connect up to Atlas, which then controls our website (confusing, I know). So in order for us to have ONE company that can track membership logins, tracking who signed up for events in our calendar, or purchased advertisement (which Atlas tracks all those things), we have to sacrifice having a website we can edit on our own. Through Atlas, we have limited website design access, and the mobile version of our website is abysmal. So it became a choice of sacrifice. Do we 1. have a super cool website but pay a dozen 3rd party companies to track all of our content. or 2. Settle for a mediocre website but use a software system that tracks everything we need. So far, we've gone with number 2. Review Source PC Pam C. Director of Finance and Corporate Relations Non-Profit Organization Management Used the software for: 2+ years ### "Upgrade....still working through things" June 20, 2024 4.0 My experience has improved. With the software upgrade, i am still learning. I enjoy the fact that i can now speak with help and not correspond soley through chat. Pros it interfaces with financial programs fairly easily. Cons i am old school....give me a cookbook manual on how to use this system and trouble shoot....this readying and searching topics is for the birds. Review Source Virginia Land T. State Land Title Association Insurance Used the software for: 1-2 years ### "MemberClicks: Makes a Staff of 1 feel like a Staff of 10" March 4, 2016 5.0 We've been using ever since the failed migration of Affiniscape to YourMembership. The customer support issues we faced during that migration encouraged us to seek another AMS provider. We reviewed 10 different providers, and when we interviewed MemberClicks, it was clear that we had found a good fit. Just about all of the AMS systems will do the same things - but MemberClicks has a customer support team that is truly unmatched. For us, it's more important to have good customer service than anything else. With just 1 paid staffer, we're not able to consult with tech specialists to get the job done. We rely heavily on the expertise and kindness of the support team. I would recommend that anyone looking to purchase or change their AMS should strongly consider service to be as important as functionality. In terms of functionality, MemberClicks in first class. It's easy to use, easy to learn, and looks beautiful. Our members love it and so do we. They help you get started, too. You aren't going to be building things from scratch. They help you set up your primary pages as part of your build out. This is really a pop-up AMS, and we'll never look back. Pros Logical and simple WYSIWYG editor Great customer support Important widgets - adds functionality and a "slick" appearance Easy database upload and edit features Nice sorting tools for the database Simple invoicing system Committee Management Features Blog and social stream features Great API interface with other programs - you're not locked into one system, but rather can expand your functionality across many programs Cons No endemic LMS No non-exported/imported batch updates for some fields Hard for a "parent" profile to add a "child" profile Review Source MM Mickey M. Director of Marketing & Tourism Information Services Used the software for: 2+ years ### "WebLink/MemberClicks" January 11, 2019 4.0 I've been working with various business software programs for the past 30 years and learned that if I can get a 70-80% solution out of a program, I'm doing pretty well. WebLink certainly delivers that. The support website is easy to use and the support staff are terrific. Usually I can get what I need with a quick online chat, and if not, the issue is resolved with in hours or a couple of days at most. Pros We've been using WebLink for about 6 years, and, since it was originally designed with chambers of commerce in mind, it provides a comprehensive set of tools for managing our membership and events. More features and improvements have come with the merger with , both in functionality and technical support. Technical support response time has increased significantly. I'm a techie so I like the fact that I can get deep into the program and it hasn't been dumbed down with a pretty but limited user interface. Cons That being said, there are situations where it isn't very user friendly, such as the mass communication tool. One shouldn't have to know HTML to send an email. And the new web-based event module is cumbersome, slow and lacking some important features (such as a grid listing all events that is sortable on any field) that were in the old version. Since our calendar contains not only chamber events but also hundreds of community events, it can be a challenge to find a specific event. In the old interface, there is a lot going on on most screens, so it can be confusing for new users to navigate to just the things they need and ignore the rest. Review Source KA Kalu A. Financial Manager Non-Profit Organization Management Used the software for: 2+ years ### "MemberClicks is a good option" October 21, 2020 5.0 Overall, is an incredible company and the Oasis product is superb. The representatives and team at Members is very responsive and will also work pretty diligently when there's an issue that arises. The solutions are what you'd need to manage a small, mid-sized, or large member based organization. Pros The software has a lot of great features from membership management to financial transaction management to event management and form creation. There are a lot of ways to set up a customized experience for your members and the software is always improving. Since it's web based, you don't need to download anything to use it which makes it easier for real-time updates. The search features have improved over time, as well as metrics data analysis. Software is also fairly easy to use and there's many videos on how to do so. Cons There are some restrictions in terms of webpage customization. Since it's not like WordPress, there are some formatting limitations on the webpages - however, there are typically decent workarounds. Also, when creating invoices for memberships, there are some minor limitations on where certain links can go, within the email templates. Review Source Response from Personify November 9, 2020 Hey Kalu! Thanks for being a great MemberClicks customer and for your honest feedback. As you know, feedback drives our product roadmap and we are always aiming to improve the user experience. AP Abinaa P. \- Non-Profit Organization Management Used the software for: 1-2 years ### "All in One Member Management Solution" October 8, 2019 4.0 Pros I appreciate that Atlas has the ability to do numerous things all under one management solution. This is extremely beneficial for Chambers as there are many Chamber specific features that would be hard to find with any other CRM. The customer service and support team are also very kind and helpful. I have worked with many of them on numerous occasions and they always do their best to assist us. The engineers are constantly working on improving the system and are always releasing updates which do/have made our organization perform some tasks easier. Atlas is overall a good member management solution that our organization uses on a daily basis without always constantly experiencing issues. Cons Since it is an integrated solution with many features, there are often sudden issues that occur for no reason but the support team is always available to assist and try to find a solution. Our staff also finds that Atlas can be hard to use at times, and do simple things without doing numerous steps. Atlas is also both on a desktop version and a browser version, the issue with this is that there aren't all functions on either. Some functions are only on the desktop version and vice versa, which can get frustrating to keep switching from one and another but I do know that Atlas is working on moving it's entire management system to the browser version, which we are all waiting for. Review Source LE Lawrence E. Director of Training Law Enforcement Used the software for: 1-2 years ### "Larrys Review" November 12, 2021 5.0 Excellent experience. Great support. Pros Membership management outstanding. Also billing and tracking of event participation excellent. Cons Inability to store of video presentations and powerpoints on the site. Review Source Sarah B. Program Manager Non-Profit Organization Management Used the software for: 2+ years ### "Membership Database - Not eCommerce" February 6, 2020 4.0 We're solving a variety of problems with , primarily tracking memberships and what they can access through our website is what works best. The refresh time (for when someone renews and their access being re-granted to members only content) is quite fast, making it easy for someone to renew and access any and all members only content quickly. Pros functions very well as a membership database. It's easy to track our members, when they expire, if they've paid their dues, etc. It's also easy to see how much money you've brought in from membership dues. Additionally, their form tool is quite simple to use and powerful if you know what you're doing. Cons has a lot of features that don't function as well as they could. I would not use this for anything other than membership and general data tracking. Review Source TK Tammy K. Chief Problerm Solve Construction Used the software for: 2+ years ### "Nothing Compares" October 16, 2020 5.0 is more than an AMS, they truly are engaged in helping associations be relevant and successful by providing many supporting documents, trainings, videos, white papers, best practices and more. The variety of User Calls provide real learning experiences from and with other users across the country. Their team are always willing to assist you and provide solutions for the needs of the association. Pros Such an easy to use product. I find it pretty intuitive and the support for training and help are fantastic. The opportunities for customization and the knowledge of the staff are exceptional. I think the reports are very good and really like the My Data Views option. It would be great if when using projects/tasks it could integrate with calendars for reminders. Cons Would like to see the opportunity to text members, allow members to edit/update their registration for events, and encompass it's own automated marketing feature. I also think there is an opportunity to provide more standard reporting options without using DERT. Reason for choosing MemberClicks My previous experience with WebLink. Review Source LS Leah S. Executive Director Arts and Crafts Used the software for: 2+ years ### "Great product and equally great customer service!" October 16, 2020 5.0 Great! I often recommend when asked and honestly am extremely happy with the software and the staff of MemberClicks. Pros We are a small trade association and selected this software over 5 years ago when looking for an easy to use product that incorporated the features we needed. We have been extremely please with and I cant imagine switching from them. The software does everything we need and when we have a question their customer service is second to none. We are currently looking into adding their new LMS product as well. Cons Nothing we really dislike but we do offer suggestions to as to features that we would like to see added or changed. The onboarding process years ago was a little challenging but change always is and it didn't take us too long to learn how to effectively use MemberClicks. Reason for choosing MemberClicks provided the best value - gave us all the features we needed but for a smaller organization also fit our budget well. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.