# Paycor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Paycor the right Human Resources solution for you? Explore 3035 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133745/Paycor-Perform/reviews --- Paycor 4.3 (3035) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 19th, 2026 # Reviews of Paycor Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews AD Ashley Erin D AccountantLeisure, Travel & Tourism, 501 - 1,000 employeesUsed the software for: More than 2 years. “The customer support team and tools available have been awesome and the app is easy for our employees to use for requesting time off, availability, direct deposit and seeing their employee file and work related documents.“ December 5, 2025 JF Jennifer F HR ManagerWarehousing, 51 - 200 employeesUsed the software for: More than 2 years. “We process payroll weekly. When trying to get the documents from our employee files, that was a process that could not be understood.“ December 5, 2025 OT Olga T Youth CoordinatorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: I used a free trial. “In addition to payroll, their platform offers excellent features for workforce management, including clock-in and clock-out tracking, access control, and leave management.“ September 2, 2025 PM Preston M Financial ControllerSemiconductors, 201 - 500 employeesUsed the software for: More than 2 years. “Their reporting functions frequently bring back back information and I get no help when trying to get Paycor to fix the issues I find.“ January 20, 2026 KH Kevin H Director of QualityHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Pretty much all features of Paycor are available in the mobile app, allowing me to approve payroll and time-off requests on-the-fly. “ April 21, 2025 NP Nate P HREnvironmental Services, 51 - 200 employeesUsed the software for: Less than 6 months. “It's not very easy to use as you cannot enable managers to upload employee documents without giving them access to view ANY employee document, even confidential ones.“ November 19, 2025 NP Nate P HREnvironmental Services, 51 - 200 employeesUsed the software for: Less than 6 months. “There is a lot of options that can be enabled or disabled for certain employees, and the mobile app is especially convenient for our remote workers.“ November 19, 2025 TB Tim B HR DirectorCivic & Social Organization, 51 - 200 employeesUsed the software for: More than 2 years. “its ever-changing offerings and features (or the names for them - COR and Paths and Gravity and Perform and CareerCast and SmartSourcing, etc) and how we arent able to access all the features that we are paying for - we have to call them and ask for access to them one by one. “ July 4, 2024 ## Showing most helpful reviews Showing 1-25 of 3035 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Bobbie Jo R. CFO Non-Profit Organization Management Used the software for: 2+ years ### "Implementation and Usage by CFO" December 4, 2025 5.0 Overall it was great and continues to be a great move for my agency. My employees love having everything in one place including electronic tax forms. Pros The ease of setting up the program for my agency and the customer service. I like all of the trainings that they offer users and the payroll tax management piece as well. Cons Working through how our systems GL and the Paycor system talk to each other. We ultimately decided to just do our uploads manually because of how hard it was to get things corrected in the end. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Paychex was not user friendly, I do worry that this will become the case now that Paycor is owned by Paychex. Review Source JG Jessie G. HR Generalist Information Technology and Services Used the software for: 2+ years ### "Streamlined, Reliable, and Easy to Use – Paycor Delivers!" July 1, 2025 5.0 Overall, our experience with Paycor has been very positive. The platform is easy to navigate, and it has significantly streamlined our HR and payroll processes. Implementation was well-supported, and the ongoing customer service is responsive and helpful. While there are areas for improvement—particularly in reporting flexibility—the system continues to evolve and meet the needs of our growing team. Pros Paycor’s platform is intuitive and user-friendly, which makes managing payroll, benefits, and performance reviews much more efficient. I especially appreciate how seamlessly the different modules integrate, reducing manual work and improving accuracy across the board. Cons Some areas of the platform, like reporting and analytics, could be more customizable and easier to navigate. Occasionally, system updates or changes aren’t well-communicated in advance, which can lead to confusion or extra troubleshooting. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor We chose Paycor because it offered the best balance of functionality, user experience, and customer support. Compared to other providers, Paycor’s platform felt more intuitive, especially for managing payroll, benefits, and performance in one place. The ability to scale with us as we grow and the personalized implementation support were also key deciding factors. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) We switched from Paychex to Paycor to gain a more modern, user-friendly HR platform that could better support our growing team’s needs. Paycor offered a more intuitive interface, stronger self-service tools for employees and managers, and better integration across payroll, benefits, and performance. The ability to customize workflows and access more actionable insights also played a big role in our decision. Review Source eV erfan V. manager Civil Engineering Used the software for: I used a free trial ### "user-friendly APP" February 25, 2026 5.0 overall my experience was good i could get every thing that i wanted to do . i will continiu using that Pros very user friendly and easy to use. the features are exactly what i needed and what i wanted for so long time Cons the speed of loading is little bit low. i expected to be faster to save my time. i dont like to wait for loading Review Source SS Stephanie S. Manager Human Resources Used the software for: 2+ years ### "Worst System Ever" February 3, 2026 1.0 Overall, my experience with Paycor has been extremely negative. What was marketed as a comprehensive, supportive payroll and HR solution has instead been a constant source of stress and inefficiency. Critical payroll issues take far too long to resolve, support is difficult to reach and often unhelpful, and there is little accountability once contracts are signed. Rather than streamlining HR and payroll processes, Paycor has required excessive time and effort to manage issues that should be simple. I would not choose this platform again. Pros Mostly easy to navigate. It's difficult to find positive things as this software has been nothing but a nightmare. Cons I’ve had an extremely disappointing experience with Paycor. Urgent payroll issues routinely take weeks to resolve, which is unacceptable when employees’ pay is on the line. Customer service is consistently poor, with long wait times just to speak to someone, and there are no dedicated account representatives to provide continuity or accountability. The onboarding process was inadequate, and the system was not set up correctly from the start. Once contracts are signed, support drops off significantly, leaving you to troubleshoot complex payroll and HR issues on your own. The platform is also not as robust as advertised. We were repeatedly told certain functions were possible, only to find out later that the system cannot actually support them. What is most frustrating is that when contacting support, it often feels like I understand the system better than the representatives assisting me. Any request, even basic ones, requires hours of follow ups, explanations, and escalations, and many issues still remain unresolved. If you choose Paycor, be prepared to spend at least five hours trying to fix problems that should be straightforward, with no guarantee they will be resolved. I would not recommend Paycor to any organization that values reliability, responsiveness, or accurate payroll processing. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) We needed an HRIS and QB did not have that. Review Source Response from Paycor February 24, 2026 Thank you for providing your detailed feedback. It's great to hear that you find Paycor user-friendly and effective in tracking time off. We're sorry to hear about the difficulties you experienced during the setup process and with our customer support. We will share your experience with the appropriate teams as we continue to strive toward ensuring all our customers receive top tier support. AED Ashley Erin D. Accountant Leisure, Travel & Tourism Used the software for: 2+ years ### "Accountant" December 5, 2025 5.0 Overall, Paycor has solved many issues we have had in the past and now we are working with our team to ensure full use of the all the tools has available to assist them in making Payroll, Scheduling, Recruiting and Employee Management easier on the day to day. Pros It has made corrected many of the time clock and scheduling issues we have had in the past that negatively effected our payroll thus saving time and money. The customer support team and tools available have been awesome and the app is easy for our employees to use for requesting time off, availability, direct deposit and seeing their employee file and work related documents. Cons Limitation on reporting and some industry specific scheduling parameters are an issue as well as the current disconnect between the recruiting platform and the actual software, but the Paycor teams have informed us updates are coming and some of the things we need are on those updates. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Previous team reported issues regarding scheduling tools not available. Review Source VR Verified Reviewer CPO Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Affordable, but Falling Behind" July 11, 2025 3.0 Overall, our experience with Paycor has been mixed. While it meets basic HR needs at a lower price point, it lacks the strategic tools, reporting depth, and innovation necessary to support a growing or forward-thinking organization. Pros Paycor offers a fairly affordable HRIS option for small to mid-sized companies. You get a decent amount of features for the cost, including payroll, onboarding, and basic analytics, making it a budget-friendly system. Cons The platform lacks innovation and feels outdated compared to competitors. Support response times can be inconsistent, and product updates often lag behind industry standards. You often get the sense they are playing catch-up. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/) Reason for choosing Paycor price was the primary driver for the modules you received Switched from [Namely](https://www.capterra.com/p/143606/Namely/) lack of service and innovation was the deathnail with this vendor Review Source JC Jason C. HR Generalist Leisure, Travel & Tourism Used the software for: 1-2 years ### "Improving but still needs a lot of work. " December 4, 2025 4.0 It has been okay but there is still a long ways to go. Some of the simplest things are not available still like password requirements or document signings and it is such a roundabout way to get something done. Pros I like the ease of use and how everything is centralized and together in one place. I think for the cost, we are also getting a lot more than the other provider we were with. Cons The customer service isn't the best and it is incredibly frustrating working with some of the success managers. They are not there to help, they are just there to "buy" more time, or they just completely ghost us. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing Paycor I am not sure. I was not involved in this but I was just told this by my manager. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Because of the price and the different limitations. Review Source DL Dawn L. Practice Administrator Hospital & Health Care Used the software for: 1-2 years ### "Good, but not good enough" November 24, 2025 4.0 Overall, we were mostly pleased with Paycor, however, when there was no accountability after several errors, we decided to move to a new payroll vendor. Pros Paycor was user-friendly and intuitive. It made processing payroll easy. Employees also enjoyed Paycor because of its ease of use. Cons When there were errors or omissions in payroll, customer service was little to no help at all. We had missing contributions to our retirement vendor and Paycor never notified us. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Reason for choosing Paycor QuickBooks time did not have as many features as Paycor Switched from [TimeClock Plus](https://www.capterra.com/p/21548/TimeClock-Plus/) TimeClock Plus did not have as many features as Paycor Review Source LH Lissa H. HR coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Paycor Solutions" November 25, 2025 4.0 Over it has been a good experience, Paycor provides the majority of our needs. There are updates that seem half baked and take a bit more time before it truly works for our teams. Pros The ease of onboarding from Paycor Recruiting and transferring data from the candidates application as well as processing offer letters through DocuSign. Cons The number of clicks it takes to complete a simple task and the random changes in the names of different drop downs. It becomes confusing and a learning curve each time Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor Price and uncertainty of whether it would truly solve of challenges Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) We realized Paycor was better when it came to the needs of our organization Review Source VR Verified Reviewer Accounting Building Materials Used the software for: Less than 6 months ### "Paycor Software" March 18, 2026 5.0 Pros This software was easy to use. It was especially good when trying run a small retail business with only a few employees. Cons I wouldn’t really say I had any cons with his software. I wouldn’t use it for a large company. Its more for small businesses. Review Source CT Crystal T. Admin Consumer Goods Used the software for: 2+ years ### "Paycor review" July 26, 2025 3.0 System overall works fine but if we do run into an issue, customer service us not easy to work with and has limited knowledge of their own product. Pros I would say the pros of Paycor include the value for money and also the ease of use. Compared to other systems, cost was reasonable for product provided. Cons The biggest concern would be customer service. If there is an issue it is difficult to get a knowledgeable rep to assist you. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycor The main reason was all had similiar functionality and cost was a factor. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) The switch was made primarily due to cost. Review Source AM Amy M. HR Manager Automotive Used the software for: 1-2 years ### "Paycor Amy" October 7, 2025 4.0 Sales team was great! Implementation was rocky and still working on some items but overall they have been working with us to get things on the straight and narrow. Pros Customer Service is great! Premium support team was not a very good experience but we were able to get reassigned to a new team and have had nothing but positive experience since. Cons Flexibility of changing data brought into the analytics dashboard. I would like to see more options on data you can select to pull in or leave out. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycor More options that covered our Check list of needs. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Customer Service was lacking with ADP. Paycor had more support in implementation than we received in our time with ADP. Review Source LW Lindsey W. HR Manager Education Management Used the software for: 2+ years ### "Basic but easy to use" July 21, 2025 3.0 It’s been okay, I would recommend to new companies just starting out. It’s affordable and gets the basic needs done. Pros Ease of use, sales person was responsive, it’s a good system for basic needs and everything is together- our benefits, talent and core Cons Customer service lacked knowledge and not a ton of customization, needs ability to be more customer friendly Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/) Reason for choosing Paycor Affordable and ease of use and setup, solid Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Bad customer service, at that time we had one person who was never around Review Source JV Jeri V. HRIS Payroll Analyst Warehousing Used the software for: 1-2 years ### "Paycor-JVT" October 7, 2025 4.0 It has its ups and downs just like everyone else but I am getting familiar with how this program works. Pros That i seem to learn something new every week. Reporting seemms to be getting a lot better than it was before. Cons Implementation was terrible. I hate when they do updates and things change and we dont realize the change til something doesnt work right. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) I did not have a say in this. It was upper management. Review Source KB Kacy B. Payroll Specialist Financial Services Used the software for: 2+ years ### "Paycor user review" May 16, 2025 4.0 For the most part satisfactory just wish there were some easier ways to do things and that support would be able to resolve your problems quickly Pros The system seems very user friendly for our employees and the look is updated not a database type view Cons I don’t like the lack of support we receive, customer service can be asked the same question and multiple different responses and still none can be right. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor it marked more options that we wanted at the time. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) outgrowing the system and needed something that would manage all areas Review Source AK Angie K. HR Manager Warehousing Used the software for: 2+ years ### "Live Chat is a must!! " February 20, 2025 5.0 Pros Live chat support!! You don't have to call anyone! I also like the ease of use for both the employee and employer. System is very user friendly and it is easy to find things. Reporting is a very simple function with many pre-loaded reports Cons I wish that you were able to upload more documents to the 'Engage' section for employees to access. A dedicated rep on your account would also be helpful, as a just in case it is needed. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor Primarily the cost and I have used them in the past and knew the system Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Cost and customer service functionality and the live chat feature Review Source Response from Paycor March 17, 2025 Thank you for your positive review! We're glad you appreciate our live chat support, ease of use, and reporting features. We'll share your suggestions our team. TW Tami W. Compliance and Benefits Coordinator Mental Health Care Used the software for: 2+ years ### "Paycor - Problem Solver" February 11, 2025 5.0 My experience has been positive. I have worked with Paycor for 10 years and enjoyed all they being to the table. Pros The ease and functionality and the integration abilities. Cons I haven't found a lot. Every business has different demands and challenges but I like that Paycor works to change and upgrade products to meet those demands. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/) Reason for choosing Paycor Better features and integration opportunities. Review Source Response from Paycor March 17, 2025 Thank you for your long-term partnership and positive feedback! We're glad you appreciate Paycor's ease of use, functionality, and integration capabilities. We value your insights! VS Vicki S. Benefits Specialist Medical Practice Used the software for: 2+ years ### "One Stop Shop" October 9, 2025 5.0 Paycor offers a one stop shop for all thing payroll and HR related. Platforms that handle not only payroll, recruiting, onboarding, benefits, but taxes and compliance as well. Pros The ease of the BA Platform. Makes it easy to stay ahead of payroll, new hires, changes and / or terminations, benefits and compliance. Cons Leave tracking could be more intuitive, syncing with payroll to determine eligibility with automated reminder to follow up on necessary documents that include the Manager. Review Source NW Nolan W. Founder Staffing and Recruiting Used the software for: 6-12 months ### "Paycor, change isn't always great. " June 4, 2025 2.0 Paycor did streamline our Payroll and HR which made it easy to provide employees and administrators with what they needed to access. There was a learning curve with the platform, but it was easier to learn than some of the more complex systems out there. Payroll was reliable and assuming it's not too complex, I'm confident that Paycor can handle most situations. Once they went public/were acquired by a large competitor, the support and system went downhill and we ultimately left. Pros Pre Paychex acquistion, Paycor was reliable and cheaper than most alternative solutions for Payroll for small businesses. One thing that was superior was their chat customer service, where others had previously required email or phone support. Chat was quick and responsive. Cons Their software and platform feels old and outdated compared to others that we became aware of. It didn't reliably load and we'd occasionally have to refresh to access the platform. They never made a mistake from our payroll processing, but from a functionality standpoint, we'd have to go back and verify payrolls early on to double check. Review Source MB Matt B. Director of Products Computer Software Used the software for: 1-2 years ### "Not the worst I've used, but certainly not the best." January 13, 2026 3.0 As the kids say these days... my experience using Paycor at my company was quite "mid". Not the worst I've used, but certainly not the best. I know others in my organization had an even worse time with it. Internally, is was typically referred to as "Paincor". Pros As far as HR softwares go, it technically accomplishes most of what it sets out to do. It has an app where you can view your pay stubs and pay history and sign documents. Cons "Finicky" would be the word that comes to mind when I think about the couple of years my company used Paycor. Again, it mostly got the job done on the main things, but I remember the login experience being especially awful. If you backgrounded the app for more than a few seconds, your session would expire and you'd have to re-authenticate. Very frustrating when you're trying to quickly swap between another app like the calculator to figure up something. The login relentlessly needed the full 2-factor authentication as well, even if you selected "Remember this device". Review Source YT Yanelly T. HR Specialist Education Management Used the software for: 2+ years ### "HR Specialist " October 16, 2025 3.0 Over, Paycor gets the job done. However, modernizing there system will bring greater benefits to our company. Pros Setup - simple to navigate on own and find what you are looking for. Therefore, it has easy to get on your own. Cons Customer support - sometimes Paycor representatives are difficult to work to and figuring out the department to best assist you take 10+ minutes a Review Source DC Dan C. Benefits and Compliance Manager Human Resources Used the software for: 1-2 years ### "Paycor review" February 9, 2026 3.0 Overall experience was ok. With the uniqueness of our organization we require alot of data that needs to be stored as well as our extensive employee policy manual which the Paycor site had trouble storing the way we preferred Pros Paycor's time and attendance system was fairly easy to use and their time & attendance team was easy to work with and were helpful in resolving any issues that arrived. Cons There were limitations as to how much scannable data & forms can be stored on their system for employees and on the main page. Review Source EH Emily H. HR ADMINISTRATOR Hospitality Used the software for: 2+ years ### "Paycor is leading the tech roll outs " October 7, 2025 5.0 We have been a customer for over five years and we use it on a daily basis for our main HR functions Pros It’s the most innovative HRIS - they are always staying on trends and exceeding all new tech role outs Cons What I like least about paycor is only two things that I think they have been working on - Reporting ease and customer service Review Source AM Angelika M. company owner Design Used the software for: 1-2 years ### "great Payroll Software" May 31, 2025 5.0 I have had an amazing experience with Paycor and use it weekly. it has truly helped me keep track of my own payroll for my business Pros I love how it has all tools necessary to be able to keep track of payroll and employee hours. it is very easy to navigate as well. Cons nothing. Paycor has really helped me with my payroll and attendance for employees. it helps keep track of everything HR related. Review Source VC Victoria C. Payroll Assistant Restaurants Used the software for: 1-2 years ### "Paycor: turning payday into a maybe-day" November 12, 2025 3.0 We had a lot of struggles with Paycor. We were told it would do everything we needed to do but a lot of things needed to be done manually in an excel sheet to calculate the correct Blended OT, SOH, ect. Pros It would show us how many hours needed to be worked each week to qualify for benefits for the following year. Cons The system could not find or calculate spread of Hours. Incompetent tax team. Constant adjustments with tax issues. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.