--- title: "Paycor Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Paycor the right Human Resources solution for you? Explore 3079 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/133745/Paycor-Perform/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-10" --- Paycor 4.3 (3079) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 10th, 2026 # Reviews of Paycor Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews Doris G HR MANAGERNanotechnology, 11 - 50 employeesUsed the software for: More than 2 years. “The software is user-friendly and offers a wide range of features, including payroll processing, time tracking, benefits administration, and recruiting tools.“ May 12, 2026 Blake A It TechnicianReal Estate, 201 - 500 employeesUsed the software for: More than 2 years. “Of course, there is the odd issue now and then, such as when customer service isn’t up to scratch, or the reporting is less than intuitive, but there have been no real issues to cause us to consider switching platforms.“ May 29, 2026 DM Donnie M Chief Revenue OfficerStaffing and Recruiting, 201 - 500 employeesUsed the software for: 1-2 years. “The best part about this system is that all your payroll information and employee benefit options are all in the same place. Plus, I can do this without the entire program freezing.“ April 17, 2026 CL Christy L Director of Human ResourcesEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “Customer service and support can be slow and also the pricing in the beginning was competitive with other HRIS, but then the fees increased.“ April 29, 2026 Doris G HR MANAGERNanotechnology, 11 - 50 employeesUsed the software for: More than 2 years. “Paycor is a reliable HR and payroll platform that simplifies workforce management for businesses of all sizes.“ May 12, 2026 CH Connie H HR managerBuilding Materials, 501 - 1,000 employeesUsed the software for: More than 2 years. “Lack of response time even from premium support with their glitch system always having issues with something“ June 20, 2026 jt jarvis t Support CoachHealth, Wellness and Fitness, 501 - 1,000 employeesUsed the software for: 6-12 months. “The platform is highly intuitive, and I particularly value the seamless onboarding process and the added financial flexibility provided by early direct deposits.“ April 16, 2026 JF Jennifer F HR ManagerWarehousing, 51 - 200 employeesUsed the software for: More than 2 years. “We process payroll weekly. When trying to get the documents from our employee files, that was a process that could not be understood.“ December 5, 2025 ## Showing most helpful reviews Showing 1-25 of 3079 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Bobbie Jo R. CFO Non-Profit Organization Management Used the software for: 2+ years ### "Implementation and Usage by CFO" December 4, 2025 5.0 Overall it was great and continues to be a great move for my agency. My employees love having everything in one place including electronic tax forms. Pros The ease of setting up the program for my agency and the customer service. I like all of the trainings that they offer users and the payroll tax management piece as well. Cons Working through how our systems GL and the Paycor system talk to each other. We ultimately decided to just do our uploads manually because of how hard it was to get things corrected in the end. Switched from [Paychex](https://www.capterra.com/p/119841/Paychex-Flex/) Paychex was not user friendly, I do worry that this will become the case now that Paycor is owned by Paychex. Review Source LH Liz H. HR Manager Food Production Used the software for: 1-2 years ### "Paycor is a great mid range service" June 21, 2026 4.0 We are used to them. They are much better than paycom, but their implementation was terrible. Sometimes we have issues linking ourside systems that we were guaranteed would work, but the system itself is good for the price. Pros I appreciate customer support. It is fairly easy to reach someone on the phone but most importantly, getting customer service through the "help support" chat option is lightning fast and they help right away. Employees seem to like the ease of use with the leave management system and their own personal managegment portal. Payroll is fairly easy to run with paycor and there is plenty of support if you have questions. Cons The implementation process was the worst I have ever encountered. We still have things that don't work, but... the parts that work, work. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor It was a cheaper product. We thought we had a capable implementation team and plan also. Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) They were terrible and wanted to nickle and dime us over everything. I think we just had bad representation at the time. Review Source LI Lauren I. CHRO Hospital & Health Care Used the software for: 2+ years ### "US Eye and Paycor" June 18, 2026 3.0 Paycor covers the basics but is significantly behind the competition in terms of innovation and predictive analytics. Reporting is not reliable and not useful in many cases - each report has to be internally audited before it can be used. Pros User friendly and somewhat intuitive - employee friendly. Performance and surveys work well and employees appreciate the ability to login and read them over time. Cons The customer service is severely lacking and many of the reps don’t understand their own product. Long wait times for resolution. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor Flexibility in company profiles, cost at the time and strong customer service from a sales perspective Switched from [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) To formalize and streamline our HR data and incorporate one system for all of HR and payroll Review Source LE Liz E. CHRO Non-Profit Organization Management Used the software for: 1-2 years ### "Ease of Use and Integration thatbworks" June 19, 2026 4.0 Our staff seem to be happy with the time card system much more easy than we've had in the past and also they enjoy having an app and the ease of use. We also are pleased with Integrations with both our benefits and retirement plan. Pros The basic HR software is pretty easy to use and our payroll seems to be satisfied with the functions being able to do individual pay when needed for example for a reimbursement. Cons The applicant tracking system can be improved there are too many extra steps in the workflow approval process. They performance review system should be more customizable. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycor Pricing and seem to be customizable and ready to address all our needs Switched from [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/) Our payroll department wanted something different they did not have payroll with ukg we only had the HR System Review Source HS Holly S. HR Manager Automotive Used the software for: 1-2 years ### "Yay for Paycor! " June 23, 2026 4.0 Overall, Paycor has helped us streamline our HR processes and better support our employees. We can relay on its accuracy in processing payroll to ensure proper payment to our employees. Pros The platform is easy to navigate, payroll processing is efficient and accurate and customer support is always pleasant and knowledgeable. Cons When completing some tasks in the platform you seem to be repeating the very same function multiple times just to make a simple change. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/) Reason for choosing Paycor Seemed easier to navigate than when we went through the Paycom demo Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Horrific customer support and lack of accuracy of payroll and processes in platform Review Source KS Kristy S. HRBP Marketing and Advertising Used the software for: 2+ years ### "Paycor - Fine, could be better" June 22, 2026 3.0 Overall it has been a fine experience. I think there are challenges and frustrations with most HRIS platforms, so it can be a give and take. Price, value, customer service, modules, payroll - everything plays a part. Pros Custom reporting is helpful to build reports and pull analytics needed. I like that the system is all in one - Applicant Tracking, Onboarding, Compensation, Payroll, Performance Management, Benefit Advisor, LMS, etc. Cons The system is not very user friendly and could be improved from a technology standpoint. Implementation was also a negative experience. Once everything was fully implemented, it got better - but be prepared for them to sell you on a quality experience and then completely drop the ball on implementation. Switched from [Paylocity](https://www.capterra.com/p/86714/WebPay/) Poor customer service from Paylocity caused the switch. Review Source ER Erin R. Manager, HR Operations Health, Wellness and Fitness Used the software for: 1-2 years ### "Good service great value, listens to their customers " June 22, 2026 4.0 Good, implementation was really great. \[sensitive content hidden\] and his team were wonderful. Payroll seems to be proceeding pretty easily and the overall system is easy to use. Pros Service with the chat or being able to put in a ticket the chat is very fast , recruiting module, benefit advisor Cons Reporting, needs to have a better set up for custom reporting and building reports from scratch. Do not like report builder Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycor Paycor promised a great service model as well a we are able to save a bit for cost. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) We left because the service got really bad and it was really expensive Review Source LS Lindsey S. Director Construction Used the software for: 2+ years ### "Ease of use! " June 18, 2026 4.0 Overall, it is user and admin friendly. Love how the LMS and ATS are all in one spot. The system has a lot of over Pros Ease of use and employee management. The app is easy for employees to use and time keeping and tracking is a lot of great ability. Cons Slow for upgrades or enhancements. You can use the area to submit ideas for enhancements but the ones that’s are really needed to make the admins life easier are slow to be enhanced. The chat service lacks experts and the responses are normally not correct. Switched from [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) ATS one stop shop and being able to use the time tracker Review Source KD Katie D. Human Resources Financial Services Used the software for: 2+ years ### "Smooth open enrollments" June 17, 2026 4.0 Helpful and improving. I feel satisfied when I open up a case and experienced people with benefits advisor. Pros Benefits administration- the benefit advisor section of the system is wonderful and has so many capabilities. Cons Reporting complexity. You have to start with a template to build a report. Not all templates have all the information you need. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/) Reason for choosing Paycor Flexibility in internal processes that we use Switched from [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/) He had poor customer support with UKG ready Review Source CH Connie H. HR manager Building Materials Used the software for: 2+ years ### "Hr manager" June 20, 2026 3.0 Not good implementation was awful. Had to train ourselves, learning the system through the system wasn’t very accurate Pros Premium support pay more but worth it due to lack of support from Paycor! They even call it the glitch system Cons Lack of response time even from premium support with their glitch system always having issues with something Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) Cheaper version better rates but quality not so good Review Source RJ Rebecca J. HR Director Oil & Energy Used the software for: 1-2 years ### "HR Director " July 3, 2025 5.0 Amazing the team is top knotch and knows the product. Also it is amazing when everyone knows everyone. Pros Customer service in implementation, when I have a question, and the ability to get someone that is knowledgeable and Hernando my sales person. Cons Admin ability to use on Phone platform is the part I wish I had bc I can use and do my job at so many different mediums Switched from [isolved](https://www.capterra.com/p/164417/iSolved/) Their service and product is subpar in comparison Review Source MG Micheal G. AGM Hospitality Used the software for: 1-2 years ### "Paycor - unlocking the power" December 14, 2025 4.0 I’m still learning the system- but over all I’m neutral on Paycor as a whole. From time keeping to labor reporting - from recruitment to onboarding - it would be nice to have very clear procedures from Paycor to follow Pros Employee management from start to finish. Seeing the lifecycle of a person from candidate to employee. Cons Lack of clarity on how to optimize the system. Training tools are not super helpful and report generation is a slough. A definition / glossary module would be nice. Switched from [Insperity OrgPlus](https://www.capterra.com/p/115974/OrgPlus/) Driven by new ownership and the desire to intergrate scheduling w time clocks Review Source NS Nora S. Director of Human Resources Civil Engineering Used the software for: 2+ years ### "Solid platform with support issues" June 30, 2025 4.0 We’ve been with Paycor about 7 years. Support has been on the decline—they no longer assign a CSM. They are a big company and the software offerings anre always improving as they scoop up other companies. Specialized support during implementation of different modules is generally good, but they charge a premium. Pros They have a module for anything you’d need to do in one unified system and integrates with most anything else (e.g. Employee Navigator, background checks, e-verify, etc). Cons Support is abysmal. And I wish it had a better method for integrating with Azure/office 365 directories. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycor They seemed to offer similar modules and services so it really came down to price. Review Source RJ Reola J. HR Director Non-Profit Organization Management Used the software for: 6-12 months ### "Paycor review" October 16, 2025 4.0 It has been challenging. There are products that came with our dystem that we were not clearly made aware of such as PayActiv Pros The ease of use of the platform is one of the best assets. I also enjoy the recognition tool that we can tie directly to our core values. Cons There are times in which changes are made and they don't "stick". It takes a long time to get the appropriate person to answer questions. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycor Pricing and the ease of use of the platform. Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) Poor customer service and errors with the system put the agency at risk. Review Source Doris G. HR MANAGER Nanotechnology Used the software for: 2+ years ### "A User-Friendly HR and Payroll Solution" May 12, 2026 5.0 My overall experience had been wonderful. I like how the platform is always updating and sharing the information via webinars. Pros Paycor is a reliable HR and payroll platform that simplifies workforce management for businesses of all sizes. The software is user-friendly and offers a wide range of features, including payroll processing, time tracking, benefits administration, and recruiting tools. One of Paycor’s biggest strengths is its intuitive dashboard, which makes it easy for managers and employees to access important information quickly. Cons I do not like to the process for submitting cases, when the team respond via SalesForce I never receive the communication. Review Source CR Claudia R. HR Director Construction Used the software for: 2+ years ### "HR Director" January 25, 2026 5.0 After working with Paycor for the past four years, I truly love the system and know it like the back of my hand. I often praise the platform and credit it as a key contributor to my success in my role. Pros I always say you’re only as good as your tools, and I see Paycor as one of the key tools that allows me to perform my role effectively while maintaining a healthy work-life balance. Cons If I had to note a drawback, it would be that we are currently on a legacy version of the system. I would love the opportunity to upgrade, though I understand this is a company-level decision and not a limitation of the platform itself. Review Source AW Amy W. HRManager Pharmaceuticals Used the software for: 1-2 years ### "Reporting needs help" June 17, 2026 4.0 Day to day functioning is good. slow to resolve tickets and sometimes doesn’t have the expertise on the service line. Hard to understand our views and what we are experiencing. Pros Ease of daily use, payroll processing. Employee experience with request changes. Does ok job communicating changes. Cons Reporting, not very user friendly, it lacks basic HR / Payroll reporting. Not easy to build reports. Review Source CM Caitlin M. Director of Associate Experience Health, Wellness and Fitness Used the software for: 2+ years ### "Performance Review Module is Awesome!" June 18, 2026 3.0 Pros I like the performance management module - it's nice to tie in 1:1s along side the reviews. Keeping everything together will really help bridge the communication gap. Cons We are on the legacy platform which is no longer supported by the Paycor IT team. It is really challenging to find a knowledgeable contact who can fix issues when they occur. Review Source VR Verified Reviewer HR Supervisor Machinery Used the software for: 2+ years ### "Paycor review" March 17, 2026 4.0 Pros When it was SentricHR, it was a great customer support. It was easy to use, easy payroll calculations, including PTO forecast. Cons Non-intuitive user interface, missing features, that often leading to misinformation and unresolved issues. Review Source VS Vicki S. Benefits Specialist Medical Practice Used the software for: 2+ years ### "One Stop Shop" October 9, 2025 5.0 Paycor offers a one stop shop for all thing payroll and HR related. Platforms that handle not only payroll, recruiting, onboarding, benefits, but taxes and compliance as well. Pros The ease of the BA Platform. Makes it easy to stay ahead of payroll, new hires, changes and / or terminations, benefits and compliance. Cons Leave tracking could be more intuitive, syncing with payroll to determine eligibility with automated reminder to follow up on necessary documents that include the Manager. Review Source DC Diane C. Vice President Food & Beverages Used the software for: 2+ years ### "Poor customer service" June 9, 2026 1.0 Experience is always a long wait over the phone for assistance. You will be on hold for fifteen minutes then get discontinued. Pros There is not much that I can say that is positive. No one has time to have to continually call and ask for assistance. Cons The customer service is horrible. I am about ready to look for a different company to work with. A lot of the employees do not know their job so they cannot help. Review Source BD Brenda D. Payroll Mgr Construction Used the software for: 1-2 years ### "Paycor - 2026" June 16, 2026 2.0 I give it an 7 - wish there was more direct contact with IT, Banking or Tax Departments so our Accounting team could fund Payroll consistently Pros Paycor time Integration with Payroll - seamless process that walks you through every step. Tells you when your information is not valid Cons SOS - biggest headache by far in getting a new user to sign into Paycor and to utilize the app. Also dislike the tax self service Review Source DC Dan C. Benefits and Compliance Manager Human Resources Used the software for: 1-2 years ### "Paycor review" February 9, 2026 3.0 Overall experience was ok. With the uniqueness of our organization we require alot of data that needs to be stored as well as our extensive employee policy manual which the Paycor site had trouble storing the way we preferred Pros Paycor's time and attendance system was fairly easy to use and their time & attendance team was easy to work with and were helpful in resolving any issues that arrived. Cons There were limitations as to how much scannable data & forms can be stored on their system for employees and on the main page. Review Source LA Linda A. Human Resources Hospital & Health Care Used the software for: 1-2 years ### "Human Resources " June 21, 2026 4.0 I think it’s pretty good over for all. It’s very easy to use from my standpoint Online and on the app. Pros Easy use of PTO and how to view paystubs. Easy easy to look up other employees and view their information. Cons Some of my views have randomly been blocked as a human resources, professional. There are some glitches for our facing team teammates when clocking in. Review Source JF Jennifer F. HR Manager Warehousing Used the software for: 2+ years ### "Beware! Shop Around!" December 5, 2025 2.0 Not good at all. After we made the move to another HRIS, it was weeks and they reached out and said they noticed we had not processed payroll. We process payroll weekly. When trying to get the documents from our employee files, that was a process that could not be understood. Pros The customer service was less than good. The payroll portion was always an issue. It was not user-friendly. Cons Everything. There was nothing about the product or service that was good. From onboarding to HR & Payroll nothing wsa good. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.