# Roomsy Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Roomsy Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more. Source: https://www.capterra.com/p/133679/Roomsy --- # Roomsy Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Roomsy ## What is Roomsy? Roomsy is an all in one cloud-based property management system, channel manager, booking engine and optional website creation that is designed to make the life of hoteliers, vacation rental managers, hostel operators easy. Roomsy distinguishes itself with its easy to use user interface, quick on-boarding, task automation, and multiple reports. If you are in the accommodations business we can help. ## What is Roomsy used for? [Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/)[Hostel Management](https://www.capterra.com/hostel-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 96% Neutral 0% Negative 4% Starting price $70 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Roomsy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.roomsy.com&name=Roomsy) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Roomsy 4.7 (24) VS. [4.6 (211)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting Price $70 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (24) Ease Of Use 4.5 (210) Value For Money 4.7 (18) Value For Money 4.6 (173) Customer Service 4.8 (24) Customer Service 4.8 (201) ## Roomsy alternatives [4.4 (462)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month [4.8 (427)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month [4.5 (99)](https://www.capterra.com/p/134175/CiiRUS/reviews/) Starting price $25.00 Per User, Per Month Highest Rated [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Availability Indicator Indication whether a resource is available or protected from allocation Billing & Invoicing Create, manage, and send invoices or bills to customers Booking Management Create, update, and manage bookings, itineraries, and reservations Built-in Accounting Accounting functionality within the system, not requiring integration with third-party tools Calendar Management Track and manage schedules and meetings via an integrated calendar Roomsy 38 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Indication whether a resource is available or protected from allocation Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Accounting functionality within the system, not requiring integration with third-party tools Track and manage schedules and meetings via an integrated calendar Analyze and track performance of channels Manage various distribution channels, build relations with channel partners, and track their performance Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Track employee schedules, availability, and performance across projects and tasks Long term accommodation for guests Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Automate workflows and trigger campaigns based on customer actions Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Ability to see leads received from various distribution channels in one place More than one location Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Add, view, and edit details of all properties managed by an agency that are available for sale or rent Track/optimize rates in relation to usage Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Track and monitor reviews of products or services Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held One location Set up connections to third-party platforms to improve business processes Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.5 (21) 4.5 Based on 21 reviews ## Pricing Value for money 4.7 (18) Free Trial [View pricing plan details](https://www.capterra.com/p/133679/Roomsy/pricing/) Basic $70.00 Other,Per Month It includes: - 3 User Accounts - Booking Confirmation Emails - Chat Support - Group Bookings - Guest Invoice - Guest Profile Management - Housekeeping Management - Multiple Language Support - Online Booking Engine - Reports (Exportable) - Room/Rate Management - User Permission Management Premium $91.00 Other,Per Month It includes: - 5 User Accounts - Booking Confirmation Emails - Channel Manager - Group Bookings - Group Invoicing - Guest Invoice - Guest Profile Management - Housekeeping Management - Multiple Language Support - Online Booking Engine - Payment Gateway - Phone Support - Reports (Exportable) - Room/Rate Management - User Permission Management Elite $112.00 Other,Per Month It includes: - Booking Confirmation Emails - Channel Manager - Custom Website Hosting - Franchise + Hotel Group Support - Group Bookings - Group Invoicing - Guest Invoice - Guest Profile Management - Housekeeping Management - Multiple Language Support - Online Booking Engine - Payment Gateway - Priority Support - Reports (Exportable) - Review and Reputation Management - Room/Rate Management - Smart Room Assignment - Unlimited User Accounts - User Permission Management - White Label Option Value for money 4.7 (18) 4.7 Based on 18 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (24) 4.8 Based on 24 reviews ## User reviews Overall rating 4.7 Based on 24 reviews Filter by rating 5(18) 4(5) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent AK At Kathleen M. Owner hospitality Hospitality ### "Great company " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2022 Excellent Pros Great software easy to navigate great price excellent support Cons Nothing I am completely satisfied glen is very helpful so is raj Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KL Kathleen L. Owner Hospitality ### "Northern Inn" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2022 We can book 100% without error. Double bookings cannot occur if staff follow the procedures. When I have problems and I call Roomsy staff, I always receive good support. Pros The software figures the pricing. We do have to assess the final amount because the system may go to default. Its easy to add extras that automatically are added to the final charge. Cons We like Roomsy, all of it. We may go further and charge through Roomsy. We have kept our other systems which are business centered for aggregating costs, but Roomsy manages our occupancy beautifully. Our customers enjoy the printed, emailed registrations and invoices. Twice the program forced me to buy a larger program. The first time I could continue with my work, but the second time Roomsy stopped and I had to buy up. Thankfully customer service reversed the service to the level I desire. This has not happened again. Thankfully. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reasons for choosing Roomsy We like that this is a Canadian product. Our Inn is close to the Boarder. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NG Natashia G. Administrative Assistant Hospitality ### "Great For All Companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2021 Overall, this is an easy, well designed online program that doesn't need you to download a program. Everything is easy access from anywhere, secure, and easy to use. Pros They customize for the size of your company. Ours is a small company and they were really helpful and understanding. They walked us through everything in set-up, answering any questions we had and helped us understand the pricing. Quite transparent on how they do things and what they cost, I find everything informative and straightforward. The reports generated are great and easy to understand, receiving all reports needed for our accounting team. Customizable templates for the registration cards and invoices are easy to modify and understand. I was also able to send a provided reservation page code to my website and app designer people and it works so far. Cons Sometimes can't find full report I need. Solved with customer support. Other thing is that they don't have a way to secure Credit card Information fully to hold reservation for guest if you don't have a connection for booking through Booking.com or Expedia Etc. Switched from [RoomKeyPMS](https://www.capterra.com/p/5937/RoomKeyPMS/) Ease of use not having to use a downloaded program. The fact that it had to much for a small business and was hard to read the reports, as well as it kept breaking down, so not as reliable. The price difference for us was a deciding factor to switch as well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Mazen H. GM Hospitality ### "Roomsy Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2018 Overall you need a software that makes your personal and business life easy and not add more complications besides the ones you usually have. The software very good for training new employees and provide each with an account. It is reliable and most importantly the support is actually there. Pros Very user friendly especially if you have various staff members working on it. Training a new comer holding not more than a high school degree is very simple and straight forward. New employees can learn it in literally in few days. So you don't have to worry in replacing a receptionist with the software. You can also do the booking yourself remotely so at times i do not even need a receptionist to do it. Cons Well every system have minor glitches but the tech support is great. I can mention support team for instance who responds to our business concerns in a timely manner and can fix or do adjustments almost immediately. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 12, 2018 Thanks for the kind words Mazen. I am glad to hear you are enjoying the experience of using Roomsy- Raj LH Lance H. Reservations Manager Hospitality ### "Roomsy - Nice back end booking, but not a lot else" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 August 3, 2018 Roomsy could get the job done if it was the only booking/pms platform in existence, but it's nowhere near the best in functionality or value. When I checked out various properties featured as testimonials on Roomsy's website, I discovered most of them had switched to a different booking engine... Not a good sign. Pros The back end functionality for making reservations was really nice, drag-and-drop, clean, etc. The customer service agent I talked to was friendly, like most Canadians tend to be. Cons Minimal reporting, support features, and sub-par front end booking. No availability calendar, which is a standard for online reservations (isn't it?!). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NY Nina Y. owner Hospitality ### "Best and inexpensive hotel management system." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 July 5, 2018 Ease of use and inexpensive. Pros The integrating between roomsy and OTA (online travel agency) is real time to prevent any mistake. The booking engine is very easy to use and helpful to manage our available rooms. Pricing is very affordable. Cons What I like least about this software is the time of support which is 15 hours different to our location. Beside that, it is very hard to find a flaw of this software. I really like it a lot. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Mike H. Owner ### "Quick to set up and easy to use. No complications, just manages your property" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 29, 2018 Pros Ease of use. quick set-up time, minimal training required. Awesome service as well, promptly solved our problems. Cons Limited connectivity to OTAs and a my allocator account is needed to access some markets. Email marketing support is limited. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KE Kimberly E. Owner ### "Easy to use " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 March 12, 2018 Pros I like that all of my info is clearly organized and that I can book rooms from all of my devices. I like that it works with Expedia too Cons the software is overly simplified so it is missing some of the more detailed features that other programs I use have, and it currently can't format my reports in Excel. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 14, 2018 Hi Kimberly, Thanks for giving us the feedback and thank you for using us for your accommodation management needs.We have added the ability to export reports in CSV format. Just click the download button on the top right on the report. If there are specific features for enhancements you would like to talk about please feel free to contact us anytime. Regards, Raj Shereen N M. Head of Global Hospitality and Relocations ### "Amazing! Roomsy has streamlined the management and booking process of our corporate apts." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 5, 2018 Organization and ease of reservation/booking management. Pros I love the simplicity, clean interface of the software, ease of use, and accessibility. Customer support is phenomenal; respond time is almost instantaneous. Team Roomsy is consistent with upgrades and improvements based on their customers needs. What an awesome product! We use it for the management of our corporate apartments both in the U.S and internationally. Roomsy has simplified our reservation and booking process at a fraction of the cost than most property management systems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HK Helen K. Housing Manager ### "Very satisfied with the product good value for cost." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 15, 2017 Pros Roomsy was very easy to set up. It was very easy to use and understand all the features. Training others on the program was simple. Cons I liked that I could e-mail the invoices from the program directly to the clients. A good feature to add would be a list showing what invoices were sent on that day or month ect. I would have to go back into each account if I wasn't sure if I had already sent the invoice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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