# QuestBase Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about QuestBase Software - reviews, pricing plans, popular comparisons to other Assessment products and more. Source: https://www.capterra.com/p/133588/QuestBase --- # QuestBase Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) QuestBase ## What is QuestBase? Web based application that allows to create and manage tests, assessments, exams and certifications. Insert your questions by choosing from 7 different types; create your assessment and set its options; share it with your students, customers or employees by simply sending a link. ## What is QuestBase used for? [Exam](https://www.capterra.com/exam-software/)[Assessment](https://www.capterra.com/assessment-software/)[Training](https://www.capterra.com/training-software/) Overall rating Based on 54 user reviews Reviews sentiment Positive 81% Neutral 7% Negative 11% Starting price $109.95 Per User, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## QuestBase alternatives Highest Rated [4.8 (32)](https://www.capterra.com/p/179077/Synap/reviews/) Starting price $143.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (38)](https://www.capterra.com/p/177024/TestWe/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (24)](https://www.capterra.com/p/157846/GetCertified/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Exam.net](https://www.capterra.com/p/233321/Examnet/) [4.6 (108)](https://www.capterra.com/p/233321/Examnet/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/233321/Examnet/) [View all alternatives](https://www.capterra.com/p/133588/QuestBase/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Tests 4.4 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Exams administered online via computers or other electronic devices Test/Quiz Creation 2.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Create or build customized tests and quizzes Assessment Management 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Creation, administration, and evaluation of assessments or tests Lock Down 3.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Lock down student devices once an exam is downloaded and opened Reporting/Analytics 3.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Scoring 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Automatically calculate score after the assessment QuestBase 44 features Software specialized for schools (K-12 & Post-Secondary) Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Creation, administration, and evaluation of assessments or tests Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Automatically score assessment results Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Software specialized for corporate use Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Import and export data to and from software applications Receive and/or send email notifications for urgent updates, requests, or other information Review or test a specific candidate's skills Designing course materials to be completed in a sequential order for personalized learning purposes Lock down student devices once an exam is downloaded and opened Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple languages Two-way actions and communication between multiple users in real time Exams that can be administered on a device without connection to the internet Exams administered online via computers or other electronic devices Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Assessing skills & knowledge of job candidates Pre-written repository of questions that can be reused within a course or for assessment or interviews Brief assessments used to measure knowledge and skills Randomize the displayed order of questions and answer options Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Automatically calculate score after the assessment Securely stores data to prevent data loss or breaches Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks Track employee skills, competencies, training & qualifications Gauge satisfaction and receive information for improvement and success Recruiting, tracking, and interviewing candidates and onboarding/training new employees Sample files or documents that could be customized as needed or used as is Schedule students for online testing Create or build customized tests and quizzes Create tools to measure student retention of learning material and lessons Set time limits with respect to the entire exam or as per the questions Supports various video file formats Assign weighting to individual test questions according to the level of importance Get Advice We can help you find the software with the features you need. Features 4.2 (54) 4.2 Based on 54 reviews ## Pricing Value for money 3.9 (38) Free Trial Free Version Basic $109.95 Per User,Per Year Value for money 3.9 (38) 3.9 Based on 38 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (48) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (48) 3.8 Based on 48 reviews ## User reviews Overall rating 4.2 Based on 54 reviews Filter by rating 5(32) 4(12) 3(4) 2(2) 1(4) Mentioned topic Sorted by most recent AU Anonymous User Insegnante coordinatore didattico Higher Education ### "Utente Senior (>10anni di utilizzo) perde 1200 immagini. Zero supporto!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 December 10, 2024 La versione ante2022 era facile intuitiva veloce. Quella attuale molto meno. La assistenza clienti inesistente. Nonostante tentativi durati mesi di contatti e discussione. Pros La prima versione era molto comoda e intuitiva quella attuale molto meno. L'idea e le funzioni del software sono e rimangono valide e molto utili al lavoro quotidiano dell'insegnante. Ma l'usabilità di questa seconda versione (online dal 2022 circa) è di gran lunga peggiore della precedente Cons L'assistenza clienti. Dopo 10 anni di utilizzo (e aver diffuso lo strumento tra scuole e colleghi) decido di non acquistare piu il servizio. Scarico le domande ma le immagini non hanno la funzione di "download massivo". Chiamo e chiedo un backup. Risposta: è una "funzionalità non disponibile". 1200 immagini inserite in 10 anni di lavoro andate in fumo. Nessuna forma di aiuto/supporto/mediazione. ZERO! Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Avevo bisogno di qualcosa di piu ricco di funzionalità Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Michelle B. REGISTERED NURSE Non-Profit Organization Management ### "Exams and Certificates" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 July 14, 2022 I have been using Questbase since 2015 or 2016 and it does provide a great platform for quizzes. Pros It provides a great platform for quizzes. Cons MY SILVER PLAN GIVES UNLIMITED ASSESSMENT BUT I HAVE TO HAND MAKE SOME OF THE CERTIFICATES. To be able to have the space to upload more certificates I would have to purchase a more expensive plan. I only have a few certificates to add (3 to be exact ) and it would be nice to open a few GB so that I do not have to manually make them. 1 or 2 certificate did not come over with the new platform, but currently I only need to add 3 certificates. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2022 Hello Michelle, thanks for your review. We're about to write you with regards to your needs. LR Lara R. Medical Education Coordinator Hospital & Health Care ### "My Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 July 12, 2022 I loved it the first years, after the update I'm starting to look for new programs. It's just not user friendly anymore. Pros It is easy for my students to use, and for me to be able to create and send. Cons The older version was much more user friendly to use when creating assessments and pulling data. The new version is so very hard to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2022 Hello Lara, thanks for your reviews. We're really sorry that you're having a bad experience with the new QuestBase app. We would be very happy if you could write us some advices on how we can improve our software, in your opinion. Thank you very much NP Nadia P. Teacher of English Language and Culture at Secondary School Primary/Secondary Education ### "QuestBase: pros and cons " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 7/10 July 12, 2022 I solve part of my marking duties. Pros What I like most is that it corrects and marks students’ performances quickly. Cons The new version is less user-friendly than the previous one. For example, instead of clicking just one button to check only the wrong answers (previous version) you need now to make a long series of operations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2022 Hello Nadia, thanks for your reviews. We're really sorry that you're having a bad experience with the new QuestBase app. We would be very happy if you could write us some advices on how we can improve our software, in your opinion. Thank you very much RF Rafal F. teacher Higher Education ### "Perfect tool for educators" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 12, 2022 Just a tool I needed. Helps me save a lot of my time. Once I have gathered question base, I can produce any test I need in no time. Pros Ease to gather and organise your question base, Ease to prepare both on paper and online tests. Cons Happened that the server was down when I needed to give an online test to my students, but in most cases, everything works. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2022 Hello Rafal, thanks for your review, really appreciated. For any further information or advice regarding the platform, please write us at sales@fidenia.com BS Brenda S. president Sports ### "Questbase is Great for Quizzes" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 July 12, 2022 I needed an online testing system that would instantly grade, provide a nice looking test result that could be printed and automated. Pros The ease in setting up the test. The way the test results are delivered immediately to the student and are clear, large font and good design. Cons The pricing. Unless you are on an annual plan, the monthly rate is overpriced and does not have an auto renew. Each month I have to go back in and reorder. It doesn’t store credit card information either for my payments. This piece needs to be updated for both automation and pricing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2022 Hello Brenda, thanks for contacting us. You're right: at the moment we do not provide a monthly license's auto renewal, but we'll implement it as soon as possible. If you need any further information or simply you want to share with us your thoughts, please write us at sales@fidenia.com CL Chris L. Teacher Primary/Secondary Education ### "Works as designed but Expensive for what you get." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 July 12, 2022 It’s fine, I’ll probably continue to use it. Pros Easy way to have students self assess in a flipped classroom model. Instant feedback helps students know where they stand. Once questions are added to the program options are available to have them randomly drawn for each assessment, that means they students can retest and when they do they likely will get some new questions. Cons It’s clunky to add questions and not all that intuitive. It’s also much more expensive than it was. In the past, before last year, pricing was similar but there was an educator pricing option that dropped the price by over half. Reasons for choosing QuestBase It was already in use when I took over the class Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2022 Hello Chris, thanks for your review. We always open to improve our platform, and for this reason please write us at sales@fidenia.com with your advices regarding the QuestBase's user interface. We also want to inform you that we're taking into consideration to reintroduce a special plan for teachers. If you need any further information, do not hesitate to contact us. Best regards IL Ilario L. Treacher Education Management ### "AWFUL/ TERRIBLEafter the update" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 19, 2022 good until update. AWFUL after, no assistance, skyrocketing prices, confusing update. they managed to make something that worked Pros they have succeeded in an update to destroy good software Cons TERRIBLE after the update, confusing, the folders and questions are arranged in no order. Difficult to find questionnaires and questions. inexplicable the price increase at a time when schools, in the Covid period, needed it. UNFAIR Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 25, 2022 Good morning Ilario, we thank you for your comment although it is negative. We would like to answer you point by point below. Regarding the usability of the new software, we work daily and release weekly updates aimed at improving the user experience. Obviously, the new software is different in terms of both the interface and the technology used. If you have constructive suggestions on how to improve, you can write them to us at sales@fidenia.com. On the other hand, regarding the price list, we would like to point out that compared to the previous official price list, the annual prices of Bronze and Silver licenses have decreased by 27%. Finally, we would like to inform you that we still provide discounts to Schools that decide to provide their teachers with a QuestBase account. Your school can contact us to request a free quote. We hope to see you back on QuestBase soon! DB Donatella B. Docente Primary/Secondary Education ### "Pessimo servizio clienti" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 12, 2021 Pessima, mi trovo con una banca dati di test che mi è costato fatica costruire e nel pieno delle verifiche da fare sono senza funzionalità del mio account. La scuola non riesce a mettersi in contatto con l'amministratore del portale per proceder all'acquisto della nuova licenza. dAVVERO pessima ESPERIENZA Pros Ottimo per test scolastici, affidabile per testare le reali competenze degli studenti Cons Non è assolutamente possibile contattare gli amministratori quindi, in caso di problemi o disservizi, non si ha un interlocutore immediato. visto l'alto costo del prodotto questo è un grossissimo limite Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LS Lars S. Sr Consultant Computer Networking ### "Updated Questbase" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 June 11, 2021 SEE MY NUMEROUS E MAILS to every selectable recipient Pros We are are giving up on this horrible new platform. We have been GOLD customers since 2015 but this ends. NO support for the inoperable updated version. ABSOLUTELY HORRIBLE Suggest anyone considering Questbase LOOK ELSEWHERE! Cons The new Questbase is non operative, with absolutely NO replies from the "Support" staff. Did you go out of business, or are you simply ignoring a monthlong effort to reach you for support ? I suggest to anyone reading this LOOK ELSEWHERE Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/133588/QuestBase/reviews/) Popular comparisons [Exam.net vs QuestBase](https://www.capterra.com/compare/133588-233321/QuestBase-vs-Examnet)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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