# iMaint EAM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about iMaint EAM Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more.

Source: https://www.capterra.com/p/133548/iMaint

---

# 

 iMaint EAM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

iMaint EAM

## What is iMaint EAM?

iMaint maintenance management software centralizes data and automates tasks to help companies maximize ROI, enhance productivity, ensure compliance and more. iMaint boasts a simple and easy-to-use interface, and is highly customizable at company and user levels. Suitable for organizations of all sizes, iMaint can easily be expanded to multiple sites and includes free updates. Online access, mobile options and a variety of cloud-based solutions are available.

## What is iMaint EAM used for?

[EAM](https://www.capterra.com/eam-software/)[CMMS](https://www.capterra.com/cmms-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/)

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$60

Per User, Per Month

Free trial  
available

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Do you work for iMaint EAM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.dpsi.com&name=iMaint EAM)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### iMaint EAM

4.4 (18)

VS.

[4.8 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

$60

Per User, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (18)

Ease Of Use

4.8 (993)

Value For Money

4.4 (14)

Value For Money

4.7 (911)

Customer Service

4.9 (18)

Customer Service

4.8 (931)

## iMaint EAM alternatives

[4.8 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.5 (384)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/)

Starting price

$45.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/133548/iMaint/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Asset Lifecycle Management

Manage assets throughout their lifecycle to optimize profit

Asset Tracking

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

iMaint EAM 38 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Automatically create schedules based on business needs or employee availability and qualifications

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Schedule the calibration of instrumentation and maintenance requirements

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Import and export data to and from software applications

Manage procedures that ensure organizational equipment remains in working condition

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Track the location of specific equipment at all times

Manage the maintenance of building facilities

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Information, data and reports that are being tracked over time

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Track parts inventory levels and manage re-stocking

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Create, send, and track purchase orders and their statuses

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Oversee technicians and track their assigned work orders

Set up connections to third-party platforms to improve business processes

Track the duration and expiration of warranty as well as any obligations under that warranty

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

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Features

4.3 (18)

4.3

Based on 18 reviews

## Pricing

Value for money

4.4 (14)

Free Trial

Basic

$60.00

Per User,Per Month

Value for money

4.4 (14)

4.4

Based on 14 reviews

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## Support, customer service and training options

Customer Service

4.9 (18)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (18)

4.9

Based on 18 reviews

## User reviews

Overall rating

4.4

Based on 18 reviews

Filter by rating

5(11)

4(4)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PC

Paul C.

Director of Operations

Government Administration

### "We love iMaint, great tool!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 21, 2020

Excellent

Pros

Extremely flexible and complete maintenance management database platform and excellent customer support.

Cons

It is a challenge and a lot for any maintenance organization to implement a CMMS.

Reasons for choosing iMaint EAM

Capability, quality and cost

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 31, 2020

Thanks for the review, Paul! We appreciate your business.

DK

David K.

Maintenance Planner

Food Production

### "Novel thoughts"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

May 10, 2020

I have not used other CMMS systems in my Industry experience, previously used Service Industry software. With that said I find it to be effective for what I need it to do. You have way more capability than I know what to do with.

Pros

I like the filter search options, I use these often. I like the ability to switch views, I mostly go between Datasheet and Tab. For the most part, figuring out how to use it is intuitive.

Cons

I do find it quirky to use but...I am mostly self taught and suspect the quirks are related to how we have set up and use the various modules at the Administrative level.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 19, 2020

Thanks for the review, David!

RY

Robert Y.

Inventory CLerk

Food Production

### "iMaint User"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 8, 2020

Pros

I like the functionality of it, easy to use and follow.

Cons

I wish there was a better parts tree, like that of the asset tree. Or maybe adjusting the Asset tree, so that it can branch out more instead of being singular.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 12, 2020

Thanks for your review, Robert!

MP

Mukesh p.

Reliability Lead

Food Production

### "Excellent "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2020

Pros

Its user friendly once everything is set up

Cons

Initially set up all data is difficult and required support from imaint

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 30, 2020

Thanks for the reivew, Mukesh. Your feedback is appreciated!

BH

Brian H.

maintenance planner, inventory control manager

Paper & Forest Products

### " iMaint EAM review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 20, 2020

it has been ok. some good and bad depending on the situations but i will say \[SENSITIVE CONTENT HIDDEN\] has been Excellent on working with me on understanding the program and getting it working better for us. She is very good!! \[SENSITIVE CONTENT HIDDEN\] is very responsive to any questions I have and concerns no matter the time of day.

Pros

I have to look at many area because I use many sections. Lets start with inventory, letting up quick parts is very easy. doing the upload isn't from a spread sheet. Purchasing has some parts are good so far but working doesn't really fit correctly. I would suggest getting with buys on correct terms. receiving is very easy as i just started that section.

Cons

The planning side of it isn't real easy for putting items in a "que" to plan and schedule when you have multi lines. I think alot of work needs to be done with the reports. many of your reports do not fit industrial applications so we have to modify them which at that point we loose support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 25, 2020

Brian, thanks for your review! iMaint has many modules to accommodate the maintenance management process as a whole. Some you may use, others you may not. User profiles, as well as most screens, can be configured to display only what's relevant for additional ease of use. We also understand our 200+ report templates may not always provide what you need. But, we did embed a report editor/builder into iMaint so that users can create additional report templates. Our purchasing module is not as robust as an ERP system. It was designed to give users a method for maintenance purchases in the event a customer did not use a separate purchasing system. Additionally, we do integrate with ERP systems. Please know we are working on ways to improve the maintenance planning and scheduling processes, as well as our software in general. Feedback such as yours is taken into consideration as we develop new releases. Please reach out to your Customer Account Manager to discuss in more detail!

DM

David M.

Transit Technology Analyst

Transportation/Trucking/Railroad

### "5 star support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 17, 2020

\[SENSITIVE CONTENT HIDDEN\] was absolutely fantastic. Didn't have to look much up because she knew everything :) Very personable, funny and was a joy to work with. She's what you would hope to have in customer service. Keep doing what you're doing!

Pros

I like how my coworkers who use the software like it. I'm writing the review for Customer Support

Cons

Not much to not like. Being in IT I know I don't have to dedicate hardly any time to the program because it just works

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 20, 2020

Thanks for the review, David. We're so glad to hear your experience with Customer Support went well!

CF

Chris F.

Maintenance Manager

Food & Beverages

### "Lots of features, lots of work :("

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

September 30, 2019

Frustrating... a little... Took too much time to set up things for PM's and the reporting was never the way I needed it. Maintenance Calendar was non existent.

Pros

iMaint has lots of options and features. Too many sometimes. The customer support is good, but it seemed I needed it more often than I should.

Cons

There are too many steps to setting up simple repeatiing PM's.. It's just more complicated than it needs to be.

Alternatives considered

[DimoMaint](https://www.capterra.com/p/134729/DIMO-Maint/)

Reasons for choosing iMaint EAM

The same parent company owns iMaint as PMC.. Made the transition easier

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 7, 2019

Chris, we are sorry you had issues using iMaint and appreciate your feedback. Although it is feature-rich, you can also customize the navigation tree and utilize form designer to simplify views for a basic user. There are 200+ report/graph templates that can be altered by the user, and you can create new reports as well. Our resource allocation module gives a calendar view of upcoming work and available resources. Additionally, we do offer numerous video tutorials and webinar opportunities where our users can gain more knowledge.

SS

Sid S.

IT Applicatiion Analyst II

Government Administration

### "General Software Reveiw"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 13, 2019

I'm an production administrator and implementation. I am not a daily user, however, from working with the daily users, most of the complaints were the complexity of the product screens, and the ease of use. I realize some users are more or less advance with computer than others. Most of the users generally are shop/field users so they always struggle with using the software. My experience with DPSI support is however super! Top class, very helpful, and professional.

Pros

Features rich! I think iMaint is very sophisticated software and very detail.

Cons

Ease of Use. The learning curve is rather complicated for general users. Maybe it's because the screen layout is rather complicated. If somehow, the screen could be modified to look less complicated or more user friendly.

Reasons for choosing iMaint EAM

Not sure. I was not involved

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 14, 2019

Thanks for your review and feedback, Sid! Keep in mind that although iMaint is a feature-rich product, you can also modify screens according to user/function to simplify views.

DM

David M.

Maintenance Mechanic

Machinery

### "iMaint allows us to use only the portions that suit our company's needs."

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 28, 2019

We're just scratching the surface on getting the full benefits of the program implemented but our transfer from PMC to iMaint was almost seamless. We were able to use the demo site to get familiar with the system and do a trial run on the steps we had to do to get everything set up.

Pros

We were using PMC for our maintenance tracking but we had problems with connectivity to our server. We switched to iMaint cloud based services and our database no longer has problems with dropped information. iMaint also offers more options for searching the database.

Cons

Some of the things PMC did such as opening the document after an export aren't an option in iMaint and add extra steps to processes we do on a daily basis.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 2, 2019

Thanks, David!

JW

Joe W.

Fleet Supervisor

Automotive

### "9 Year User"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 25, 2019

As a fleet maintenance operation, we don't need a lot of the options that iMaint offers, but it works well for us. I have been a user for 9 years, first as a mechanic, and now as a supervisor.

Pros

I like the ability to skip fields I don't need on a given work order. It makes things go faster

Cons

I believe that some of the fields could use better definitions, perhaps utilizing an icon so users can click to get more information

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 1, 2019

Thanks for the review, Joe!

FH

Fred H.

Systems Analyst

Automotive

### "iMaint 4.1"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 7, 2019

Pros

The Dashboard has become a great management tool for the department. We are able to run five different groups with one software package.

Cons

Resource intensive during initial implementation. The application requires knowledge personnel to maintain to keep everything efficient.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 13, 2019

Thanks for the review, Fred!

LT

Leonard T.

PC Tech/Software

Utilities

### "Using Imaint for Fleet"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 6, 2019

Overall Imaint is a very good tool. Requests to Work Orders, tracking parts, labor hours, downtime makes management job easier when time to replace equipment or vehicles.

Pros

Imaint makes record keeping of equipment from Birth to death easier, such as entering the assest, tracking parts, scheduling maintenance.

Cons

The input order of creating a work order. Seems like the information on the unit procedure page should on the first input page.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 13, 2019

Thanks for the feedback, Leonard!

James M.

Mechanical Planner / Scheduler

Consumer Goods

### "New User Review ( Royal Canin )"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 2, 2019

Very Professional and Helpful Staff.

Pros

The Setup and Usability of the Software, along with the ease of doing Work Requests VIA the Internet.

Cons

Can't say I don't like anything about it so far.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 3, 2019

Thanks for the kind review, James!

SM

STEVE M.

Process Improvement Consultant

Food & Beverages

### "iMaint Version 4.2"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2018

The iMaint software is great but the customer support from DPSI is the best in the business. Every question I have had about this software over the last few years has been answered timely, explained thoroughly by a "real person" who understands the product and isn't just reading from a script. Everyone from DPSI has been a pleasure to work with!

Pros

iMaint Version 4.2 is so much easier to use than previous versions and has great new features! The "Touch View" is very intuitive and operates in familiar screen tiles, much like a cell phone or tablet. The attachments feature allows PDF's, TIF and JPG files to be printed on work orders or used as a thumbnail "link to external resource". Now you can have detailed work instructions printed along with the work orders for PMs automatically through the scheduling. The Thumbnails to external resources create hyperlinks for files that can contain even more detailed information such as repair videos, manuals and other files that would be too large to store within the program. The new features in 4.2 make this software the best CMMS I have used to date.

Cons

No real complaints about the software but the user manuals could be more visual and for new users an explanation of the theory behind "relational database management " and the importance of entering the correct type of data with consistent naming protocol because this affects the reporting features and the ability to gain insight into the some of the budgeting and staffing decisions a company could benefit from using the software. iMaint is more than just a program for generating work orders and doing inventory it is an effective management tool if fully utilized.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 3, 2019

Thanks for the review, Steve!

CO

CARLO O.

PLANNING, CENTRAL ENGINEERING OPERATIONS

Pharmaceuticals

### "MINOR HICCUPS WHEN INTEGRATED INTO OUR COMPANY, OVERALL A GREAT PLATFORM FOR A CMMS"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 27, 2018

ABILITY TO IMPROVE OUR MAINTENANCE STANDARDS, BY CAPTURING KPI's ESSENTIAL TO MEETING ACTION ITEMS, AND REDUCING UNPLANNED DOWNTIMES

Pros

THE FEATURES: REPORTING CAPTURES KPI's THAT WE NEED TO KEEP OUR TEAMS INFORMED. RESOURCE ALLOCATION, UNPLANNED DOWNTIMES, LABOR DISTRIBUTION ARE JUST THE FEW FEATURES THAT I LIKE ABOUT iMAINT

Cons

SEVERAL TIMES A MONTH, I RECEIVE ERRORS WHEN GENERATING REPORTS. ONCE IN A BLUE MOON, WHEN CAPTURING DATA, THE DATE RANGE IS NOT ACCURATE AND I START FROM THE BEGINNING AND THIS OFTENTIMES MITIGATES THE ISSUE

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RS

Ramsey S.

Maintenance Planner

### "Very useful software. Great for tracking history of maintenance and life of equipment. "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 27, 2018

Pros

The ability to filter out work orders to determine the history of equipment worked on. We can also track time spent on jobs and better plan on future jobs.

Cons

It's not as user friendly as I think it could be. It seems like an unnecessary amount of steps to create PM's, for example.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Security Guard

### "Very easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 16, 2018

Pros

iMaint is very user friendly and keeps yourself and your business organized. The reporting options are excellent.

Cons

I have encountered one issue where the software froze on me but it only occurred once so overall I do not have any cons.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FC

Francine C.

### ""

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 28, 2012

I use iMaint where I work. It is an excellent system and very user friendly. It’s amazing how you can create reports based on any data that is entered into the system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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