# Page 2 | Re-Leased Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Re-Leased the right Commercial Real Estate solution for you? Explore 84 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133226/Re-Leased/reviews

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Re-Leased

4.5 (84)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Re-Leased

## Showing most helpful reviews

Showing 26-50 of 84 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SS

Stephanie S.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Worst 12 months of boarding"

August 23, 2023

2.0

Horrible.

Pros

I manage 17 LLC’s. So being able to login to one platform and enter all invoices in one place is helpful

Cons

After over a year of trying to onboard, we have been passed on to 4 different account managers and things are still not running the way they should be

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Reason for choosing Re-Leased

We were told that Re-Leased was able to sync with QBD. We have found after over a year of working on syncing, this is not the case. I have invoices that don’t show up and that don’t match bank transactions as well as random check numbers that feed out of nowhere

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Because we manage 17 llc’s, it seemed more efficient(based on the product we were sold on) to utilize a platform that would allow us to do everything we needed without needing to open up a separate QBD file each time entering a transaction.

Review Source

Response from Re-Leased Software Company

November 7, 2024

We’re truly sorry to hear about the difficulties you've faced Stephanie - since your feedback, we’ve been actively working to make things better. We understand that our QuickBooks Desktop integration hasn’t met your expectations, and it has since been phased out. The good news is that we now have a QuickBooks Online integration that works much more smoothly. It offers a seamless experience with real-time data updates, so our users won’t have to deal with the issues you've been experiencing. We’ve also made significant improvements to our onboarding process to ensure that our customers have a more consistent experience with fewer changes in account managers - hopefully this provides our users with the reliable support they deserve throughout their journey with Re-Leased.

Kathleen O.  
Managing Director  
  
Used the software for: 6-12 months

### "Game changer!"

December 13, 2017

5.0

Pros

Re-Leased is a very accurate and clean software to use. It has saved me 100s of hours chasing invoices, payments and maintenance tracking for my business! But what I like the most is how quick, efficient and amazingly friendly the customer support team is! Big shout out to Kim and Carolyn! All of it can be done from anywhere, so long as you've got an internet connection!

Cons

I'll admit I'm not the most experienced accounts person so the trust accounting part of the software does tend to be a little tedious! But that's more myself not being able to keep up with how efficient it is! But again, whenever I have a question the team answers straight away with the solution!

Review Source

Response from Re-Leased Software Company

December 13, 2017

Hi Kathleen, Thank you so much for your review! It is fantastic to hear that you can fully rely on Re-Leased for your accounting needs. I will pass your lovely comments onto KIM and Carolyn, I'm sure it will make their day! Thanks Kathleen

VR

Verified Reviewer  
Office Manager  
Commercial Real Estate  
Used the software for: 1-2 years

### "All encompassing software with great features but missing some small vital ones"

November 15, 2017

4.0

Pros

We like the integrations - we wish there were more! Lots of features and functions with good potential Visually nice database Good support system for users - shoutout to Carolyn

Cons

Flexibility is important for us and we're currently using many tools to do what Re-leased should be offering. Open API could help our flexibility with leases. Terminology can be confusing to the individual users. Not a lot of support for building maintenance.

Review Source

Response from Re-Leased Software Company

November 21, 2017

Hi there, Thank you for taking the time to review our product! We really appreciate it! We do in fact have API capabilities, I will email you a link with more information. I will contact you directly regarding this. Thank you

VR

Verified Reviewer  
BDM  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Great "out of the box" system for managing property portfolios"

December 3, 2018

5.0

Re-Leased has allowed us to bring management of our commercial property portfolio (some residential too) in-house with minimal fuss. We are now able to automate a lot of the tasks that were previously done externally by managing agents, saving us time and money, and the various "hubs" within the system allow for almost effortless control of arrears, maintenance, inspections....the list goes on. A really great bit of kit.

Pros

Re-Leased is very intuitive. If you've used apps before, it is really quite easy to pick up. Of course, there is quite a lot of work to do to get it set up and running correctly, but Re-Leased do a lot of the work for you in-house and some set up work is always going to be required with any system. The team you deal with are all super friendly and easy to get hold of and answers are received fast. Very happy with how the system is now running our portfolio with minimal input day to day from us.

Cons

There are some VERY minor issues but they are more down to how we want the system to work rather than any fault with the system itself. The good thing is, Re-Leased listen to their users so if enough people ask the same question, implementation into a future update is likely.

Review Source

VR

Verified Reviewer  
Partner and Head of Property & Asset Services  
Commercial Real Estate  
Used the software for: 1-2 years

### "Property Management in the Cloud"

September 18, 2018

5.0

My overall experience with Re-Leased has been very positive. It has allowed my team to grow quickly and efficiently and cut down on time consuming admin tasks.

Pros

Ease of use, available anywhere in the cloud, unlimited users, great customer service and help when needed, unlimited cloud storage

Cons

As an early adopter of this software there were a few kinks early on that didn't quite work the way we wanted them to work, however the team rectified these after we highlighted them

Review Source

SG

Simon G.  
Director  
Real Estate  
Used the software for: 1-2 years

### "Run your portfolio from anywhere "

December 17, 2020

4.0

Re-leased has saved a great deal of time particularly in terms of capturing data for new tenancies. The Xero integration means that our accounts department are up to date without any intervention from property managers.

Pros

Web based and apps make this easy to use on any workstation tablet or phone. The software automates all our regular functions and works as a single point data capture device. The intervention with Xero accounting software is pretty flawless.

Cons

Some of the contact handling is not 100% intuitive, particularly for less frequent users. But this is a minor quibble that just needs a little more familiarity.

Review Source

JG

John G.  
Managing Director  
Real Estate  
Used the software for: 6-12 months

### "Proper Product"

October 23, 2020

5.0

The sales and pitch process was excellent. The onboarding process is good but slow, too slow. I wish it was faster and the upload process was simpler. Apart from that, it was super!

Pros

Re-Leased will save me 400 hours a year, which is about 20% of the working year. I want to save that time and spend it on creative things and growing the business.

Cons

I had been looking for a solution for two years. I looked at a number of platforms in this space and none of them really had a proper product that you could access as a professional straight away. And they didn't seem to understand what real estate is about to the same level as Re-Leased.

Alternatives considered

[Ninox](https://www.capterra.com/p/163351/Ninox/)[AssetTiger](https://www.capterra.com/p/151021/AssetTiger/)

Reason for choosing Re-Leased

Super sales team, proper product, keen to work it now and see how we go.

Review Source

JB

Jason B.  
Managing Director  
Real Estate  
Used the software for: 2+ years

### "ReLeased & Barnsdales"

May 13, 2021

4.0

It is an essential tool for our business and is far superior to other software we have used in the past.

Pros

ReLeased is user friendly and intuitive.

Cons

There are a number of features we would like which have yet to be rolled out, but we remain hopeful these will be implemented soon.

Review Source

KH

Kristie H.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Thorough training and good support"

September 18, 2023

5.0

Atul was excellent - patient and friendly. Always there at the end of an email if I had a question in between our scheduled training sessions.

Pros

Step by step training and onboarding to platform is well designed. By the time we went live we were confident on how we would use the platform on a daily basis.

Cons

Released does everything for our needs. I’m sure there’ll be things that come up, but I don’t have any suggestions at this time.

Review Source

ME

Max E.  
Graduate Surveyor  
Real Estate  
Used the software for: 1-2 years

### "A young system but easy to use, the future is Re-Leased"

December 17, 2020

4.0

There is no where we would rather be, the very friendly team at Re-Leased make working alongside them seemless

Pros

How easy it is use, the interface is simple but effective. The constant improvements from listening to client feedback is much appreciated and has improved our working life’s dramatically. The service charge improvements have been the best leap forward this year.

Cons

It can take time to hear back regarding issues with bugs in the system. This has been challenging when we are undertaking time sensitive tasks.

Reason for choosing Re-Leased

The personal service with Re-Leased was much more tailored to us

Review Source

JW

James W.  
Director  
Real Estate  
Used the software for: 6-12 months

### "Extremely positive. "

November 20, 2017

5.0

Time saving. Better organisation. Ability for geographically spread employees to all see what is going on and communicate. Allows us to grow without the need to expand the employment and therefore overhead base.

Pros

The time saving in managing a multi let estate both from the property management side and also in respect of the accounting as a result of Re-Leased having a full integration with XERO. Integrated software which is cloud based is the way forward for any organisation wishing to minimise overhead, staff management issues and drive efficiency going forwards.

Cons

The software is relatively new and still developing and at this stage it doesn't address 100% of our needs but Re-Leased do listen to our requests and have and continue to add to their software and hopefully we will get there soon.

Review Source

Response from Re-Leased Software Company

November 21, 2017

Hi James, Thank you so much for the review. The feedback you have provided here is phenomenal! It is great to hear Re-Leased is saving you time administratively. Thank you James

BJ

Ben J.  
Director  
Real Estate  
Used the software for: 2+ years

### "Beware !"

August 9, 2022

2.0

They couldn’t care less about their clients. BEWARE - you’re in for a price hike every year - that’s the only time you’ll hear from this appalling organisation.

Pros

The first year of usage, after that they become relentless to increase the package costs

Cons

Staff serving constant increases each and every year

Review Source

DS

Don S.  
Finance Manager  
  
Used the software for: 2+ years

### "Good product. Constantly developing with great support."

December 20, 2017

4.0

We were able to manage Opex at lot better. We were able to create regular/repeating payments to creditors.

Pros

Matching of payments. Bank Reconciliation. Creditors payments. Month End. Reporting and statements.

Cons

Management Fee setting can be made simpler. Managing Suspense Account - having to create an Income Invoice just to receipt to Suspense.

Review Source

Response from Re-Leased Software Company

January 4, 2018

Hi Don, Thank you for review. I have passed your valuable comments regarding the management fees and the suspense account to our product team. It is great to hear that as a Finance manager you are enjoying the efficient Operating Expense management features the Re-Leased offers. Thank you Don

VR

Verified Reviewer  
Managing Director  
Commercial Real Estate  
Used the software for: 6-12 months

### "Re - leased over view"

August 9, 2018

5.0

Commercial property management matters, portfolio management including rent review & new lease negotiations. Data accessesable when out of the office

Pros

Easy to use and data available on iphone & ipad when out of office Support very good

Cons

Cannot calculate interest re late payment

Review Source

rM

richard M.  
Accounts  
  
Used the software for: 1-2 years

### "It is overall good, very helpful with a few downsides."

September 25, 2017

4.0

Rent is sorted well on it. Also have all tenant related documents on it.

Pros

It's integration with Xero is really what makes it so valuable with rent payments and stuff. I would say that it's file storage facility is also very important.

Cons

The rigid user interface, such as when you go through folder and click through things then previous tabs on it. Also you cannot preview files when wanting to open them, I also think there should be an easier way to edit documents than downloading, changing then replacing.

Review Source

Response from Re-Leased Software Company

October 4, 2017

Hi Richard, Thank you for your feedback, we really appreciate it. Thank you for your comments on our document storage and editing capabilities. This is something we are looking at.

kF

katie F.  
company solicitor  
  
Used the software for: 6-12 months

### "Would highly recommend and finding re-leased incredibly useful for our company."

November 22, 2017

4.0

Pros

Having all of our tenant information in one place was incredibly helpful, especially when various company members didn't share an office and needed to have something they could all access from different parts of the country/world. We all needed to see information about our properties and tenants but as this was constantly being updated we needed somewhere where the information could be stored, updated and accessed by us all. Re-leased has enabled us to check what was happening with various properties, check out tenant information and see what action had been or needed to be taken on a daily basis.

Cons

It takes a bit of time to familiarise yourself with everything and load up information. I think once you've put the time in and practised moving around within the software, it starts to become quite logical and much less daunting. Initially you do need someone to talk you through how everything works and then it starts to make sense.

Review Source

Response from Re-Leased Software Company

November 23, 2017

Hi Katie, Thank you for your review. It's fantastic that Re-Leased can work as a communal portal for your company to manage properties and tenancies collectively, regardless of location. Thank you Katie

Megan T.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Simplicity at its best!"

September 28, 2018

5.0

Pros

I have used many Property Management software packages throughout my career and in the short time of using Re-Leased I have to say it comes out tops. It is so easy to work with and obtain the information you need at a touch of a button. It is visually pleasing and has everything you need in order to operate an efficient Property Management service. It has unlimited potential and I am excited about working with Re-Leased going forward.

Cons

I have not come across a negative in all honesty - they have thought about everything.

Review Source

Prashanth P.  
Founder and Principal Financial Analyst  
  
Used the software for: 1-2 years

### "Re-leased is the core tool of our business and has proved to be extremely reliable and efficient"

October 24, 2017

4.0

Pros

Our ability to work with investors, manage multiple portfolios and multiple trust accounts has been made easy. The information is presented in a clean user friendly format.

Cons

Owner group management is quiet limited and this could be worked on. Minor customization like white labeling and custom labels to match our business is missing. Surely miss a mobile app.

Review Source

VR

Verified Reviewer  
Property Valuer  
  
Used the software for: 6-12 months

### "Customer support was brillaint, set up was good, system very easy to understand. "

December 19, 2017

5.0

Pros

Ability to store all documentation under the tenant. Anything you can think of that is needed to manage a property is included. In effect a one stop shop.

Review Source

JB

Jacqui B.  
Senior Commercial Property Manager  
  
Used the software for: 2+ years

### "We were looking for a new "user friendly" system."

February 4, 2018

4.0

Pros

Very easy to learn and use and it has places to store all of the information required for quick reference anywhere and at any time.

Cons

A couple of the functions aren't straight forward e.g. loading new management fees if they differ from property to property.

Review Source

Response from Re-Leased Software Company

February 5, 2018

Thank you Jacqui. We really appreciate you taking the time to review Re-Leased. I will send you some information on management fees and ensure a member of our support team contact you. Thanks again

EB

Emma B.  
Accountant  
Real Estate  
Used the software for: 2+ years

### "The initial set up was amazing Carolyn Bodisco was so helpful"

November 14, 2017

5.0

All property information in one place and the ability to add copies of all the legal document so i can access when i am out and about

Pros

It is great to keep all the property information in one place and feeds into Xero really well. Raising the quarterly invoices is seamless.

Cons

the data from Xero doesn't seem to feed back to Released if a sales invoice needs raising that Released cant deal with. The only main issue with bills is that the invoice reference doesn't feed down to Xero s this has to be manually adjusted

Review Source

Response from Re-Leased Software Company

November 15, 2017

Hi Emma, Thank you for taking the time to review Re-Leased. I would like to learn more about what invoices cannot be raised in Re-Leased as we have a very thorough accounting system embedded. i will contact you soon to go over these invoices and ensure they come through to Re-Leased.

CN

Craig N.  
Director  
Real Estate  
Used the software for: Less than 6 months

### "It is a learning curve to learn all of the features and integration but it is a positive experience"

December 13, 2017

4.0

All data in one place and cloud based to access anywhere with download options in csv or pdf formats and we anticipate ability for our company to use this as a tool for more efficiency and to scale up business.

Pros

Visually and functionally great with excellent customer support and capability to offer flexibility to our clients for trust accounting or non trust accounting, commercial or mixed used buildings, variety of owner statement options, reporting and owner portals for our clients to view their property status and more. Im impressed and will look forward to utilising the product to its fullest.

Review Source

Response from Re-Leased Software Company

December 14, 2017

Hi Craig, Thank you so much for your review, we really appreciate you taking the time to give us feedback. It is great to hear you use Re-Leased for all stand alone and trust accounting based clients and it fulfils your needs in terms of statements and reporting. It is exciting that you are striving to use Re-Leased to its fullest potential! Keep an eye out for our monthly feature releases to consistently refine and improve your internal practices. As that is what drives our development! Thank you Craig

AB

Aysha B.  
Director  
Real Estate  
Used the software for: 6-12 months

### "Fabulous!"

August 9, 2017

5.0

Improved efficiency. Easy access to information.

Pros

Very easy to use, cloud based so accessible anywhere anytime, visually pleasing and covers everything that I need to manage my portfolio!

Cons

There's not much I don't like! There are a few tweaks I would make but you can suggest these to the development team who are constantly improving the site and welcome suggestions.

Review Source

Response from Re-Leased Software Company

August 9, 2017

Hi Aysha, Thank you for review! It is amazing to hear that Re-Leased covers all your property management needs. Thank you for taking advantage of sending suggestions to our development team. They are always keen to hear what clients have to say and to make improvements to Re-Leased accordingly. Than you

JC

Joel C.  
Director  
Commercial Real Estate  
Used the software for: 1-2 years

### "Fantastic product"

June 30, 2017

5.0

Easy property management

Pros

By far the most notable part of Re-Leased is the support team. They are always quick to respond and super helpful. The product itself is easy to use and continually updated.

Review Source

Response from Re-Leased Software Company

June 30, 2017

Hi Joel. We are extremely happy to receive glowing feedback about our support team. We pride ourselves on the assistance we provide property managers and users of Re-Leased so we really appreciate your positive comments. Also, it is great to hear that the management of your property is easier!

LC

Louise C.  
Office Manager  
  
Used the software for: 1-2 years

### "Has the potential to be great but currently too many issues."

January 4, 2018

3.0

Pros

Easy to read pages. Can add a Google Earth map. Can add multiple images. Links to Xero accounting.

Cons

Images very slow to load. No option for 'Leaseholder' instead of 'Tenant' details. System can be very slow. No page(s) to list Appliance details for a property.

Review Source

Response from Re-Leased Software Company

January 5, 2018

Hi Louise, Thank you for your feedback. I have passed these suggestions onto the product team and will call you today with solutions to your appliance and leaseholder request. Thank you Louise

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