# DaySmart Vet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DaySmart Vet the right Veterinary solution for you? Explore 283 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133166/DaySmart-Vet/reviews --- DaySmart Vet 4.6 (283) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of DaySmart Vet Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews TD Tiffany D Practice ManagerVeterinary, 11 - 50 employeesUsed the software for: 1-2 years. “Particularly in our ability to schedule appointments in a more organized way that better utilizes employee time without overbooking and integrated payment processing has been a huge time saver. While most of the updates out out do not apply to our workflow, the ones that do have been very helpful.“ October 8, 2025 JR James R VeterinarianVeterinary, 2 - 10 employeesUsed the software for: More than 2 years. “Unfortunately Daysmart, being an overseas-based software, does not integrate with Australian Pet Insurance platforms for "Gap-Only" payments for clients, but this is not Daysmarts fault - a logistical deficiency brought about by distant location and we accept this, given the many major advantages of the software.“ June 26, 2025 SR Susan R Director of Operations and MarketingVeterinary, 2 - 10 employeesUsed the software for: Less than 6 months. “We are able to schedule our appointments, manage our patients, keep detailed records and all of it takes less time and effort than it did with our previous PiMS. “ October 16, 2025 KB Kellie B Veterinarian OwnerVeterinary, 2 - 10 employeesUsed the software for: More than 2 years. “We are an end of life only clinic. When we send emails after the pet has died, clients do not like to see Fluffy Smith (DECEASED) in bold letters. “ May 20, 2026 DD Deanna D ReceptionistVeterinary, 2 - 10 employeesUsed the software for: 1-2 years. “I like the ease of using the calendar for moving appointments, the layout of the client and patient pages, adding to the patient's chart, and I especially like the customer service associated with DaySmart Vet.“ May 13, 2025 CW Cami W VeterinarianVeterinary, Self-employedUsed the software for: More than 2 years. “Only other thing I have struggled with is clients with gmail accounts having issues getting emails from the Daysmart. “ January 8, 2026 RG Rachel G DVM and Sole OwnerVeterinary, Self-employedUsed the software for: More than 2 years. “It's also very easy to block off times when I'm unavailable and if an error is made, it's a forgiving system that will allow changes to be made.“ February 23, 2026 MS Mandi S ReceptionistVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “My appointment colors dont always transfer to where i put them in my settings and there are many different ways to do things so it makes it somewhat hard to train new people“ November 24, 2025 ## Showing most helpful reviews Showing 1-25 of 283 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kate H. Veterinarian Owner Veterinary Used the software for: 2+ years ### "Dedicated Company" July 15, 2025 5.0 Overall I have had it since the beginning when it was Vetter and I'm still using it because overall it is user friendly. I like it because after so many years I'm very familiar with it. Pros I like the ability to chat with Tech Support. They were quick and the wait time was very minimal. Explanations are clear and the support staff is very friendly. I also like the ease of allowing clients to pay online through invoicing. Cons That a lot of my emails go to SPAM but it's not their fault. There are some things as an equine mobile vet that make it difficult to use due to the fact that I practice in multiple states but I'm not sure how to easily resolve that. Review Source Response from DaySmart Software July 16, 2025 Thanks for your continued support! Below are the basics of how your system should be configured for mobile multi-state practice. Contact support if you need more help! For mobile practice across multiple states, configure your Services Location setting to "mobile": Click "Settings" at the top of the page Scroll down and click the edit icon for "Services Location" Set to "mobile" Click the Save icon When set to "mobile," our software automatically calculates taxes based on each client's address rather than your clinic address. Important: When adding client addresses, always select the verified address from the dropdown menu in DaySmart Vet for proper tax calculations. You'll also have the option to select service location when checking in appointments. For each state you practice in, set up applicable taxes under Settings > Configuration > New Tax and configure them for the specific jurisdictions where you provide services. AL Ashley L. Owner and veterinarian Veterinary Used the software for: Less than 6 months ### "Daysmart for the win!" March 24, 2026 5.0 I have had nothing but a great experience learning Daysmart Vet. It will be so helpful in my day to day. Especially as a practice owner. Pros How friendly and helpful each and every staff member has been. They are easy to chat with for any support. My start up veterinary hospital will run so much smoother than any I have worked in before. Any issues are resolved and broken down or a quick video showing step by step. It is easy to find patients and make appointments and add to a digital treatment board. The cost is well worth the value of the software and more. They went over all of the security features and they pride themselves as a leader in protecting all data. Cons The only thing I did not like was that I had to learn another type of software. But it has been so simple and they help in so many ways, chat, email, FAQs, and video library. Alternatives considered [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[easyVET](https://www.capterra.com/p/134498/easyVET/) Reason for choosing DaySmart Vet I had used the above two products in my past employment and always felt like I was learning daily how to use it. I never seemed to get better at using them. And I found there was not a lot of post purchase on boarding. Review Source Response from DaySmart Software April 10, 2026 Hi Dr. Ashley! Great to hear from you! Thank you for the thoughtful review. We’re glad the chat, videos, and our team have helped you get up to speed quickly. Wishing you and your new hospital the best of luck! We'll be cheering you on and are here for you if you ever need us! :) TM Tammy M. Office Manager Veterinary Used the software for: Less than 6 months ### "No complaints after only a few days of using the program." May 1, 2026 5.0 Onboarding was simple, the team went out of their way to make it easy and are working hard to add the things I asked for. The team is cheerful and polite, very nice people. The program isn't perfect, no program would be for our small, weird clinic, but it's pretty close. Pros It's easy to find what you need, i.e. invoices, appointments, etc. The administrator can modify invoices and payments when there is a mistake (very handy when you have many new trainees) and the permissions are easy to modify and understand. The data migration went very well. All the old appointments from the old program are intact. So far, we're very pleased with the program. Cons The search engine is oddly specific about people's names. If there are two owners, I can't search with just one name and find it, i.e. the file says "Joe & Lisa Smith" and I can't find it with just "Joe Smith." I have to enter "Joe & Lisa." Alternatives considered [2iNova Practice Management Software](https://www.capterra.com/p/142255/V-Tech-Platinum-Veterinary-Software/) Reason for choosing DaySmart Vet DaySmart Vet's staff actually answered my calls. Switched from [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) The program was too complicated and it took too long to get any work done. Review Source Response from DaySmart Software June 2, 2026 Hi Tammy! Thank you for the thoughtful review! We're so glad to hear that the transition to DaySmart Vet went smoothly and that your team is finding the system easy to use. We also appreciate the feedback about the search functionality. We'll be sure to share that with our team as we continue improving the product, specifically the search capabilities throughout the system. We know every clinic has its own unique workflows, so hearing that we've been able to help make DaySmart Vet work for your practice means a lot to us. We're grateful you chose us and look forward to continuing to support your team! TD Tiffany D. Practice Manager Veterinary Used the software for: 1-2 years ### "Definitely an improvement but still needs a lot of work for us to recommend." October 8, 2025 3.0 For the most part, we have gained significant improvements with DS. Particularly in our ability to schedule appointments in a more organized way that better utilizes employee time without overbooking and integrated payment processing has been a huge time saver. While most of the updates out out do not apply to our workflow, the ones that do have been very helpful. We are hopeful that the improvement requests we have made will be acted upon, as they would greatly change our overall experience and likelihood of recommending DS to other practices. Pros Automated reminders for exams and treatment appointments, easy payment processing, ability to customize SOAP notes, emails, & forms templates, bundles for itemized invoices. All of these things have vastly improved our client communications and given a more polished, professional presentation of our practice. Cons Fair number of inefficiencies that have not been addressed yet so we have had to create a lot of work arounds to accomplish integral tasks. The pop-up notes system has been inconsistent and makes it difficult to see patient alerts that could pose a danger to the patient or staff. Lately, the search function on the calendar has been buggy, requiring several entry attempts before it works. I wish we could create rules for how appointments are allowed to overlap, followed by the ability to quickly pull up what slots are available for that appointment type even with the overlap. The repeat appointment system is clunky and difficult to work with, especially when you need to move any of the appointments "in the chain" as we've come to call it. For example, deleting a large amount of repeat appointments that have "broken the chain" is very tedious. We would greatly appreciate the ability to just see a list of appointments and use checkboxes to select as many as needed, then delete in one go - similar to an email inbox. A better way to send clients a single list of all appointments would be huge since our clients come several times a week for months. In our previous software, we were able to say "repeat this appointment every other tuesday until December 15th" and we have missed that dearly. I would like to set up the online booking module on our website, but given our workflow and how often clients come in (1-3x a week), it is too tedious. I would also appreciate more secure e-signature similar to acrobat's that includes timestamps with IP addresses, etc. If you made this change, we could cancel our Acrobat subscription that we are only keeping because DS doesn't have this integral security feature. I'd like to see the ability for clients to fill out new client forms that automatically populate into their new account while also being secure. That would save us a ton of time we are currently spending manually entering client/patient information. We would also like to see the merge client/patient process improve. At this time, it is difficult to tell what information will be lost when merging and it would be ideal for all information to be kept so we could then remove whatever we don't want. There are reports that we wish existed or the ability to use the existing reports more easily/dynamically and it feels unfair that we would have to pay for the creation of a report DS is missing. It can be irritating to bring up a significant issue just to be met with "yeah, DS can't do that and we don't know when or if that will ever be fixed". Alternatives considered [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing DaySmart Vet I demo'd pretty much every veterinary software out there, except cornerstone and avimark because I already had experience with those and knew they wouldn't work for us. While DS was not my favorite choice functionally, it was the best value Switched from [EnvisionNow](https://www.capterra.com/p/10010577/Envision-Salon-Software/) \*envision go\* was made for a grooming business and was extremely outdated and clunky, missing very important features for customer service Review Source Response from DaySmart Software October 14, 2025 Thank you for taking the time to share such an honest and detailed review. Your feedback highlights both the progress we’ve made and the important work ahead. First and foremost, please do make sure that all of these items have been captured with support requests if you haven't done so already so that we have records that tie enhancement requests to your clinic with your specific details or steps to reproduce. - We're constantly improving performance across our entire application - I haven't heard of performance issues with popup notes, and we're investigating. - Reporting improvements and enhancements are in progress right now. Please keep your feedback coming and I'd love the opportunity to discuss your concerns and our roadmap in more detail EA Elizabeth A. Owner Veterinary Used the software for: 6-12 months ### "Daysmart is Vet Smart Medicine " March 27, 2026 5.0 Well I love \[sensitive content hidden\]. And I'm so glad she got stuck with me for the implementation, it went really well, and I'd say overall, I wish I had switched to Daysmart a long time ago. Pros Customer service! I appreciate the prompt, humans that pop on any time we have questions. The software is really customizable, and it's been a great way to make our practice more efficient. It works with Vetcove pharmacy which means all of our online Rx are right there in the medical records making it so much easier to keep strong medical records. We are just starting wellness plans, and I think that's going to be a great feature. Cons I wish it would allow us to send bulk emails/texts for marketing. I also wish letters weren't sent out as a link, but that the actual letters was in the email/text. It would look better and be more readable for clients. I wish that forms and letters and attachments were built more into the snapshot, it's hard to get doctors/techs to toggle, so in the snapshot it would be great if there was a hyperlink to labwork. Sometimes it just needs to be IN THEIR FACE. Alternatives considered [Shepard’s](https://www.capterra.com/p/10011863/Shepards/) Reason for choosing DaySmart Vet The customer service. Ultimately a lot of products are the same, just different interface, what makes Daysmart better, is the customer service. Switched from [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) There reports were trash, customer service non existent Review Source Response from DaySmart Software March 31, 2026 Hi Elizabeth! Thank you so much for taking the time to leave us this review. The team is very happy to hear implementation went well, and we hope the wellness plans are a great addition to your practice. We appreciate your feedback on messaging and visibility and will share it with our product team as we continue to make improvements to better support you and other practices. We're so glad you made the switch to DaySmart Vet, and we look forward to continuing to support you into the future! HC Helena C. Veterinarian Veterinary Used the software for: 2+ years ### "Best PIMS out there" March 4, 2026 5.0 Excellent. Excellent patient flow, excellent customer service, excellent price and excellent integrations. Pros I really love the look, feel and ease of use in DaySmart vet. I have recently tried out several different PIMS and this one just feels right and flows so easily. I also do EVERYTHING from my phone and this software lets me do that perfectly. The price is comfortable for me as a single doctor practice. The online scheduling options as well as fillable forms makes scheduling my appointments for my self so easy. Today I needed customer support and they were friendly and super helpful. Cons I can't really think of anything off hand. I left and tried a couple of different PIMS and I had to come back to this one. Nothing else compared. Alternatives considered [Provet](https://www.capterra.com/p/137569/Provet-Cloud/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[Digitail](https://www.capterra.com/p/167764/Digitail/)[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[Nectar](https://www.capterra.com/p/186557/PerkNow/) Reason for choosing DaySmart Vet The look, feel and flow along with all of the features just felt right. Review Source Response from DaySmart Software March 12, 2026 Hi Dr Helena! We are so happy to have you back! Reviews like this truly mean the world to us, and knowing that after trying other options DaySmart Vet is still the one that feels right makes us incredibly grateful. We're glad everything from the mobile experience to scheduling to customer support has been hitting the mark. Thank you so much for leaving this review and welcome back! KB Kellie B. Veterinarian Owner Veterinary Used the software for: 2+ years ### "We recommend Daysmart" May 20, 2026 5.0 Our experience with Daysmart Vet been great overall. It has made record keeping and scheduling much better than handwriting. Pros The support team are very prompt to respond and have great communication along the way. The appointment scheduling allows me to customize appointment types and block out accordingly. We are able to send out questionnaires and authorization forms to clients prior to their appointments and I love that we can include a picture in their profile. We can manage their appointments and status. Cons We are an end of life only clinic. When we send emails after the pet has died, clients do not like to see Fluffy Smith (DECEASED) in bold letters. We wish we could change that aspect. We are helping very emotional families after they lose their beloved companions. Alternatives considered [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Reason for choosing DaySmart Vet Daysmart had the features that we needed Review Source Response from DaySmart Software June 2, 2026 Hi Dr. Kellie - Thank you for your feedback! We're glad to hear that our team has been responsive and that features like customizable scheduling, questionnaires, authorization forms, and patient profiles have been valuable for your clinic. I completely understand your feedback regarding deceased patient communications, especially given the important and sensitive work your team does every day. There are options within DaySmart Vet to customize certain automated communications, but we'd like to review your clinic's setup to better understand which communication you're referring to so we know how we can help. Our support team would be happy to review your settings. Please reach out to them at vet-support@daysmart.com or call +1 (844) 483-1182. Thank you for trusting DaySmart Vet to support you and your team. We're grateful to play a small role in the care and compassion you provide to pets and their families. NM Nathalie M. Receptionist Veterinary Used the software for: 1-2 years ### "Receptions point of view of Daysmart " May 8, 2026 5.0 its been going well with repetition i got the hang of the website and when i have a questions its easy to ask for help Pros How Quick their team is there to help, i have had moment before where I'm not sure how to do something its easy to go to the help desk and request help. Cons the amount of tabs, and the AI feature i don't really think it can understand me the same way a human can but i do like that after a while it can transfer me to a human. Review Source Response from DaySmart Software June 2, 2026 Hello Nathalie! Thanks so much for taking the time to leave your feedback! We're glad to hear our support team has been helpful and that it's easy to get assistance when questions come up. We also appreciate your feedback on the navigation and AI experience. We're always looking for ways to improve both. Thanks for being part of the DaySmart Vet community! TL Taylor L. Receptionist Veterinary Used the software for: 1-2 years ### "Recptionist" April 17, 2026 5.0 Pros I like the update with the enchanced view, lot easier to look up everything in the system. I also like the Favourites feature! Cons That would depend on how the system has been set up by management. Need more training videoes and this will help with understanding the system better. Review Source Response from DaySmart Software June 2, 2026 Hi Taylor! Thank you for your feedback! We're glad to hear you're enjoying the new enhanced view and finding the favorites feature helpful. We do have ample videos available that may be helpful! If you haven't already accessed them, our team can provide you this library of videos that may help you get even more out of the system. Please feel free to reach out to us at vet-support@daysmart.com or +1 (844) 483-1182. We're always happy to help! SC Shelly C. Clinic Manager Veterinary Used the software for: 6-12 months ### "I would recommend." April 7, 2026 5.0 I started with Daysmart after only being with In clinic only software. Daysmart has made my working from home so much easier. Pros This system is incredibly easy to learn at point of play. Customer Support has been kind and incredibly helpful any time I've had to use them! I have used both Chat and phone support. Cloud based so I can access DaySmart anywhere Cons Has some glitches with invoicing, Especially if two people are in the same invoice at the same time. Review Source Response from DaySmart Software April 10, 2026 Hi Shelly! Thank you for sharing this! We're happy to hear the move to cloud-based software has made working from home easier for you. We’ll pass your feedback about invoicing along to our product team. If you run into it again, as always, feel free to reach out through chat or email vet-support@daysmart.com and the team can take a closer look for you. Thanks again for the feedback! :) KW Katharine W. Veterinarian and Owner Veterinary Used the software for: Less than 6 months ### "Glad we switched to Daysmart Vet!" October 3, 2025 5.0 Very good customer support, easy scheduling, reliable reminders, interfaces well with Idexx, allows us to save x-rays and imaging to files. Happy we made the switch--no regrets! Pros Daysmart Vet has everything I need to help my housecall practice run smoothly. I love the text and email messaging that comes from the PIMS system so everything is saved to patients' records. The onboarding was very helpful and smooth. Customer support has also been rapid and reliable. I'm so glad I made the switch to Daysmart. We also love knowing appointment reminders are always sent. It also reliably interfaces with Idexx and can handle a lot of attachments. The price is comparable to our old system--a little more but worth it for the better product. Cons I wish voice dictation were easier. I've done the Daisy demo but it did not seem much better than just dictating into my iphone. Alternatives considered [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[Digitail](https://www.capterra.com/p/167764/Digitail/) Reason for choosing DaySmart Vet It had everything we needed and was intuitive to use. Switched from [VetOfficeSuite](https://www.capterra.com/p/133273/VetOfficeSuite/) Vet Office Suite was terrible. Half the time, labs were not attached. They were very un-helpful with customer support (downright rude!). Not many features... Review Source Response from DaySmart Software October 14, 2025 Thank you for your review! We're continuing to enhance Daisy and more AI tools are coming. Look for news about the voice dictation updates this month. KG KarrieAnn G. Practice Manager Veterinary Used the software for: 2+ years ### "Helpful and friendly" October 6, 2025 4.0 Overall it is pretty positive. It is difficult for our less tech-savvy staff to work with. We are a mobile equine vet with 3 veterinarians so scheduling can get hectic. The customer service is supportive and helpful but sometimes feels limited in what they can do. Pros Their customer support is always friendly even in frustrating situations. I like that it is cloud based so that we can all access it from anywhere. Cons It is not a very user-friendly interface. I wish it was more mobile friendly. Several of the enhancements we have asked for have sat for well over a year. Alternatives considered [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Reason for choosing DaySmart Vet Price, ease of use with equine specific practice. Review Source Response from DaySmart Software October 14, 2025 Hi. Thank you for your honest feedback. We are just about to roll out our enhanced navigation UI upgrade - this should be much more responsive and easier to navigate on mobile devices. Please do try it out and give us feedback. Our roadmap is driven largely by customer requests and business impact. If you would like to discuss your specific requests more, please contact support and we can set up an account review. HB Henry B. Practice Manager Veterinary Used the software for: 2+ years ### "Great practice management system for a mobile veterinary service" May 5, 2025 5.0 We have been with them for over 8 years and have thrilled with the improvements and features they have implemented. It is very easy to use and makes our mobile practice very efficient. Pros Very versatile program. Easy navigation between records/clients/patients. Cons The program needs more integration options for credit card processing. Switched from [Onward Vet](https://www.capterra.com/p/122903/Onward-Vet/) DaySmart was easier to use for our mobile practice Review Source Response from DaySmart Software May 6, 2025 Thank you for your feedback. In conjunction with DaySmart Payments, we're continuing to enhance and roll out new payments features. Please do contact our support with any payments questions or requests. CP Clare P. Owning Veterinarian Veterinary Used the software for: Less than 6 months ### "Very easy to use." October 22, 2025 4.0 Overall Daysmart is very straightforward and works well for my limited scope practice. The pricepoint is also very competatitive. Pros The product is nicely simplified for my small buisness and their training videos and help platform are well laid out to make set up straight forward. Their help desk is also very responsive and problems get fixed easily. The form set up tool is great as well and very easy to adapt. Cons The templates are a bit rigid so adapting the exam for each patient is difficult as you have to write in everybox for the template every time instead of being able to adapt a template to leave out or add in certain elements or body systems in individual medical records. Also adding everything as a 'record' is a bit clunky. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing DaySmart Vet Cost and reviews from other users that found it easy to use Review Source ML Mandy L. Office Manager Veterinary Used the software for: 2+ years ### "Vet Family Friendly" April 3, 2025 5.0 Easy to use, multiple ways to get to one place, mostly self explanatory. I can request a feature and I can usually get the feature added. Pros Easy to use. If you have a question, support staff is just a few clicks away. Cons Inventory is glitchy at times. There are times when the On Hand amounts are off but then without changing anything, the next day the numbers are correct. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) We mainly switched due to it being cloud based and better paperless system. Review Source JW Jonathan W. veterinarian owner Veterinary Used the software for: 1-2 years ### "Over excellent medical record system" May 21, 2025 4.0 overall very happy with this program, would only recommend improving the accounting and inventory functions. Cost of goods sold report is lacking Pros FANTASTIC FOR MEDICAL RECORDS, easy to use overall. Easy to use, good reminders and overall no issues with the medical record side of things Cons accounting is not as good as the medical side of things. Lacks a lot of the account and accounting reports that our office manager wants Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) was arcane and kept crashing. Idexx support was also a pain to use Review Source Response from DaySmart Software May 22, 2025 Thank you for your business and feedback. We hear your feedback about accounting - stay tuned... RG Rachel G. DVM and Sole Owner Veterinary Used the software for: 2+ years ### "A cost-effective and user-friendly system " February 23, 2026 4.0 I've recommended the software to other mobile providers because I very much value its efficiency and lower cost than "bigger" software programs. It's been appropriate for a single-doctor practice. Pros As the sole DVM and owner of a busy mobile Practice, who is NOT an IT expert by any means, I wanted software that was basic and user-friendly. Navigating the system is quite easy. I love that all data is quickly automatically saved; there is no requirement to click "save" a thousand times a day. It's also very easy to block off times when I'm unavailable and if an error is made, it's a forgiving system that will allow changes to be made. Communication with clients such as sending invoices and patient forms such as consent forms is very simple and you can edit the templates that you use for these functions. I also loved the controlled drug log so that you don't have to keep track of controlled drug usage manually. All you have to do is designate a medication as controlled when you add it to your inventory. Cons No system is perfect, but as a more "basic" system, there are a few functions that I wish it had. As far as I can tell, there is no function to search for a certain product or word within a patient file which would be a real time saver. For example, for a pet I've seen multiple times, if I want to hone in on the discussion I had with the client about, for example, starting Gabapentin, It would super helpful to be able to search the patient's file for that search term. I also wish that there was a way to easily add vaccinations given by a prior facility to keep a record of them without building an invoice. I figured out a way to get around this by adding all the vaccines and important preventive care items to my inventory as $0 items that are specified to be "for record-keeping purposes only", but it's a roundabout way of achieving this. Review Source Response from DaySmart Software March 12, 2026 Hi Dr. Rachel! Thank you so much for taking the time to leave us this thoughtful review. We're so glad to hear that DaySmart Vet has been a good fit for your busy mobile practice and that features like automatic saving, flexible scheduling, client communication tools, and the controlled drug log are helping make your day-to-day workflow easier. We also really appreciate the feedback on search functionality and recording prior vaccinations. We plan to share an exciting update about searching patient history soon! Thank you as well for recommending DaySmart Vet to other mobile providers. We love being able to support you and practices like yours!! KG Kaity G. Receptionist Veterinary Used the software for: 1-2 years ### "Convenient and Great Tech Support" February 24, 2026 5.0 The DaySmart staff is super helpful, the system can do a lot on it's own instead of needing multiple services. Pros DaySmart is is a very convenient and quick learning scheduling software. If there is something you do not know the help desk/tech support assistants are highly knowledgeable and super quick to assist you with your issues. DaySmart is constantly coming out with improvements and updates. Cons Some of the personalization is limited in how you can truly set up how you want your system to look. It is very basic and "ready to use" in that sense. Review Source Response from DaySmart Software March 12, 2026 Hello Kaity! Thank you so much for this wonderful feedback! We're glad to hear that the system has been quick to learn and that our support team has been helpful when you’ve needed assistance. We also appreciate your feedback on system personalization. Insights like this are incredibly helpful as we continue improving the platform and rolling out updates. Thank you again for your thoughtful review and for being part of the DaySmart Vet community! JM Jenna M. Vet Tech Veterinary Used the software for: 2+ years ### "Just needs a little more experience " September 22, 2025 4.0 It’s better than some systems but still needs some work. The customer support is always helpful no matter the issue you bring to the table. Pros DaySmart is an easy to understand program. When I help train new employees they can pick up on it very easily. Cons Sometimes it feels like the people who created it have never worked in a vet hospital. There’s a few things they could update to really improve the system and my efficiency at work. Switched from [Vetspire](https://www.capterra.com/p/187469/Vetspire/)[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/) Switched by changing practices I worked at. Review Source Response from DaySmart Software September 23, 2025 We appreciate your feedback. Please share your ideas for how we can improve with our support team - this feedback does get heard, noted, reviewed, and is factored into our engineering prioritization. Thank you. AL Alicia L. Owner veterinarian Veterinary Used the software for: 1-2 years ### "Owner/veterinarian" February 22, 2026 5.0 Satisfied with most aspects of how it works for me and the evolution of the program continues to find helpful ways to improve my workflow Pros Works well for my style of work flow and easy accessible in the field and very quick responses on customer service and help questions Cons I wish the option of relationship for “leasing” could count as a party that could pay invoices; I have many patients. This would be the most appropriate set up, but I have to put the person as an owner to allow them to be able to pay the invoice. Review Source Response from DaySmart Software March 12, 2026 Hi Dr. Alicia! Thank you so much for taking the time to leave us your review. It's great to hear DaySmart Vet fits your workflow and that our customer service has been quick and helpful. Your feedback regarding the 'leasing' relationship type and invoice payments is a great point, and we'll make sure this gets passed along to our product team. Thanks again! DG Diane G. Vet tech Veterinary Used the software for: 1-2 years ### "An application that is easy to use with excellent customer service " January 31, 2026 5.0 Excellent customer service. I’ve had difficulty and many times late at night yet someone always answers and that’s very important to me within the new service. Pros Excellent customer support at all hours. It’s easy to use which is most important to me and provides reports that help with business tracking. Cons The cost is high compared to many other apps. I loved the Daisy feature but it’s much too expensive. Review Source Response from DaySmart Software February 8, 2026 Hi Diane! Thank you for taking the time to share your experience with DaySmart Vet! Our goal is to provide an easy-to-use solution that helps your clinic thrive, so it’s great to hear that you’ve found the platform intuitive and the reports helpful for tracking your business. We also appreciate your honest feedback around pricing and Daisy. Hearing what you value and where we can do better helps guide how we continue to improve. Thanks again for taking the time to leave a review! AP August P. Veterinary Technician Veterinary Used the software for: 2+ years ### "Easy to Navigate/Good Experience Overall! " January 22, 2026 5.0 Pros Customer service is quick and fast to resolve. Always rolling out new updates and improvements makes for an overall great experience. Cons Patient reminders can be tricky to navigate at times and clients find they get notified too many times. Review Source Response from DaySmart Software January 29, 2026 Hi August! Thank you so much for the honest feedback. We’re glad our support team has been quick to help and that ongoing improvements are making a positive difference. We appreciate you calling out the reminder experience as well and will be sure to share this with our product team as we continue refining the feature. Thanks again for sharing! EB Eliza B. Aftercare Center Manager Veterinary Used the software for: 1-2 years ### "Excellent Customer Support" October 1, 2025 5.0 Excellent customer service, a program that is easy to navigate, and frequent updates that improve the quality of the program. Pros DaySmart customer support has always been very responsive to my questions via live chat, and they have excellent customer service and provide clear answers. I greatly appreciate that if the person I'm chatting with can't answer the questions, they find the right people to give me an answer in a very timely manner. Cons I really don't have any dislikes! I was the person in our practice that wrote all the workflows when we transitioned to DaySmart years ago, and it was very easy to do because the program is so clear and navigable. Review Source Response from DaySmart Software October 3, 2025 Thank you for taking the time to leave such a thoughtful review. Ease of use and intuitive navigation are pillars of how we design and improve DaySmart Vet, so your feedback is a great validation that we’re on the right track. If you have suggestions or ideas on how we can make the platform even better, don't hesitate to share them with support. RS Rebecca S. Office Manager Veterinary Used the software for: 2+ years ### "DaySmart Experience " March 17, 2025 5.0 I love that it is cloud-based, customizable, and user-friendly. My favorite part is the "read receipts" for client emails, so we can ensure communication compliance. I really appreciate customer support also - it's very personable and they always make sure to fix any issues we're experiencing. Pros The user-friendly experience and the customizable nature. Cons You can't edit "completed" tasks. So be sure to complete things that you wouldn't want to end up in a exported patient chart that the client has the ability to see. I would suggest just "deleting" the ones you don't want to be seen again. Review Source Response from DaySmart Software March 21, 2025 Thanks for your review, Rebecca! MS Mandi S. Receptionist Veterinary Used the software for: 2+ years ### "Great product" November 24, 2025 5.0 It makes my job 10x easier every day. Im constantly bouncing between the features and trying to learn new things with it. If only my life was scheduled as easily. Pros Honestly its a very powerful program. The more i dig into it the more i enjoy it. Customer support is always helpful for me. Cons My appointment colors dont always transfer to where i put them in my settings and there are many different ways to do things so it makes it somewhat hard to train new people Review Source