# DaySmart Vet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DaySmart Vet the right Veterinary solution for you? Explore 278 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133166/DaySmart-Vet/reviews --- DaySmart Vet 4.6 (278) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of DaySmart Vet Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews SR Susan R Director of Operations and MarketingVeterinary, 2 - 10 employeesUsed the software for: Less than 6 months. “We are able to schedule our appointments, manage our patients, keep detailed records and all of it takes less time and effort than it did with our previous PiMS. “ October 16, 2025 JR James R VeterinarianVeterinary, 2 - 10 employeesUsed the software for: More than 2 years. “Unfortunately Daysmart, being an overseas-based software, does not integrate with Australian Pet Insurance platforms for "Gap-Only" payments for clients, but this is not Daysmarts fault - a logistical deficiency brought about by distant location and we accept this, given the many major advantages of the software.“ June 26, 2025 TD Tiffany D Practice ManagerVeterinary, 11 - 50 employeesUsed the software for: 1-2 years. “Particularly in our ability to schedule appointments in a more organized way that better utilizes employee time without overbooking and integrated payment processing has been a huge time saver. While most of the updates out out do not apply to our workflow, the ones that do have been very helpful.“ October 8, 2025 MS Mandi S ReceptionistVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “My appointment colors dont always transfer to where i put them in my settings and there are many different ways to do things so it makes it somewhat hard to train new people“ November 24, 2025 DD Deanna D ReceptionistVeterinary, 2 - 10 employeesUsed the software for: 1-2 years. “I like the ease of using the calendar for moving appointments, the layout of the client and patient pages, adding to the patient's chart, and I especially like the customer service associated with DaySmart Vet.“ May 13, 2025 TD Tiffany D Practice ManagerVeterinary, 11 - 50 employeesUsed the software for: 1-2 years. “I would like to set up the online booking module on our website, but given our workflow and how often clients come in (1-3x a week), it is too tedious.“ October 8, 2025 RM Reese M Clinic ManagerVeterinary, 51 - 200 employeesUsed the software for: Less than 6 months. “It is geared to full service vets rather than shelters and spay neuter clinics, but with all of the new services that shelters and clinics are providing, this would work perfectly“ November 7, 2025 TD Tiffany D Practice ManagerVeterinary, 11 - 50 employeesUsed the software for: 1-2 years. “Lately, the search function on the calendar has been buggy, requiring several entry attempts before it works.“ October 8, 2025 ## Showing most helpful reviews Showing 1-25 of 278 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kate H. Veterinarian Owner Veterinary Used the software for: 2+ years ### "Dedicated Company" July 15, 2025 5.0 Overall I have had it since the beginning when it was Vetter and I'm still using it because overall it is user friendly. I like it because after so many years I'm very familiar with it. Pros I like the ability to chat with Tech Support. They were quick and the wait time was very minimal. Explanations are clear and the support staff is very friendly. I also like the ease of allowing clients to pay online through invoicing. Cons That a lot of my emails go to SPAM but it's not their fault. There are some things as an equine mobile vet that make it difficult to use due to the fact that I practice in multiple states but I'm not sure how to easily resolve that. Review Source Response from DaySmart Software July 16, 2025 Thanks for your continued support! Below are the basics of how your system should be configured for mobile multi-state practice. Contact support if you need more help! For mobile practice across multiple states, configure your Services Location setting to "mobile": Click "Settings" at the top of the page Scroll down and click the edit icon for "Services Location" Set to "mobile" Click the Save icon When set to "mobile," our software automatically calculates taxes based on each client's address rather than your clinic address. Important: When adding client addresses, always select the verified address from the dropdown menu in DaySmart Vet for proper tax calculations. You'll also have the option to select service location when checking in appointments. For each state you practice in, set up applicable taxes under Settings > Configuration > New Tax and configure them for the specific jurisdictions where you provide services. HC Helena C. Veterinarian Veterinary Used the software for: 2+ years ### "Best PIMS out there" March 4, 2026 5.0 Excellent. Excellent patient flow, excellent customer service, excellent price and excellent integrations. Pros I really love the look, feel and ease of use in DaySmart vet. I have recently tried out several different PIMS and this one just feels right and flows so easily. I also do EVERYTHING from my phone and this software lets me do that perfectly. The price is comfortable for me as a single doctor practice. The online scheduling options as well as fillable forms makes scheduling my appointments for my self so easy. Today I needed customer support and they were friendly and super helpful. Cons I can't really think of anything off hand. I left and tried a couple of different PIMS and I had to come back to this one. Nothing else compared. Alternatives considered [Provet](https://www.capterra.com/p/137569/Provet-Cloud/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[Digitail](https://www.capterra.com/p/167764/Digitail/)[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[Nectar](https://www.capterra.com/p/186557/PerkNow/) Reason for choosing DaySmart Vet The look, feel and flow along with all of the features just felt right. Review Source Response from DaySmart Software March 12, 2026 Hi Dr Helena! We are so happy to have you back! Reviews like this truly mean the world to us, and knowing that after trying other options DaySmart Vet is still the one that feels right makes us incredibly grateful. We're glad everything from the mobile experience to scheduling to customer support has been hitting the mark. Thank you so much for leaving this review and welcome back! TD Tiffany D. Practice Manager Veterinary Used the software for: 1-2 years ### "Definitely an improvement but still needs a lot of work for us to recommend." October 8, 2025 3.0 For the most part, we have gained significant improvements with DS. Particularly in our ability to schedule appointments in a more organized way that better utilizes employee time without overbooking and integrated payment processing has been a huge time saver. While most of the updates out out do not apply to our workflow, the ones that do have been very helpful. We are hopeful that the improvement requests we have made will be acted upon, as they would greatly change our overall experience and likelihood of recommending DS to other practices. Pros Automated reminders for exams and treatment appointments, easy payment processing, ability to customize SOAP notes, emails, & forms templates, bundles for itemized invoices. All of these things have vastly improved our client communications and given a more polished, professional presentation of our practice. Cons Fair number of inefficiencies that have not been addressed yet so we have had to create a lot of work arounds to accomplish integral tasks. The pop-up notes system has been inconsistent and makes it difficult to see patient alerts that could pose a danger to the patient or staff. Lately, the search function on the calendar has been buggy, requiring several entry attempts before it works. I wish we could create rules for how appointments are allowed to overlap, followed by the ability to quickly pull up what slots are available for that appointment type even with the overlap. The repeat appointment system is clunky and difficult to work with, especially when you need to move any of the appointments "in the chain" as we've come to call it. For example, deleting a large amount of repeat appointments that have "broken the chain" is very tedious. We would greatly appreciate the ability to just see a list of appointments and use checkboxes to select as many as needed, then delete in one go - similar to an email inbox. A better way to send clients a single list of all appointments would be huge since our clients come several times a week for months. In our previous software, we were able to say "repeat this appointment every other tuesday until December 15th" and we have missed that dearly. I would like to set up the online booking module on our website, but given our workflow and how often clients come in (1-3x a week), it is too tedious. I would also appreciate more secure e-signature similar to acrobat's that includes timestamps with IP addresses, etc. If you made this change, we could cancel our Acrobat subscription that we are only keeping because DS doesn't have this integral security feature. I'd like to see the ability for clients to fill out new client forms that automatically populate into their new account while also being secure. That would save us a ton of time we are currently spending manually entering client/patient information. We would also like to see the merge client/patient process improve. At this time, it is difficult to tell what information will be lost when merging and it would be ideal for all information to be kept so we could then remove whatever we don't want. There are reports that we wish existed or the ability to use the existing reports more easily/dynamically and it feels unfair that we would have to pay for the creation of a report DS is missing. It can be irritating to bring up a significant issue just to be met with "yeah, DS can't do that and we don't know when or if that will ever be fixed". Alternatives considered [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing DaySmart Vet I demo'd pretty much every veterinary software out there, except cornerstone and avimark because I already had experience with those and knew they wouldn't work for us. While DS was not my favorite choice functionally, it was the best value Switched from [EnvisionNow](https://www.capterra.com/p/10010577/Envision-Salon-Software/) \*envision go\* was made for a grooming business and was extremely outdated and clunky, missing very important features for customer service Review Source Response from DaySmart Software October 14, 2025 Thank you for taking the time to share such an honest and detailed review. Your feedback highlights both the progress we’ve made and the important work ahead. First and foremost, please do make sure that all of these items have been captured with support requests if you haven't done so already so that we have records that tie enhancement requests to your clinic with your specific details or steps to reproduce. - We're constantly improving performance across our entire application - I haven't heard of performance issues with popup notes, and we're investigating. - Reporting improvements and enhancements are in progress right now. Please keep your feedback coming and I'd love the opportunity to discuss your concerns and our roadmap in more detail CW Cami W. Veterinarian Veterinary Used the software for: 2+ years ### "Best veterinary software out there!" January 8, 2026 5.0 They have the best service I have seen hands down and it always operates smoothly. They do provide updates and improvements, many that I don't get to use to their full capacity based on the unique nature of my practice (relief mostly, but also large animal ambulatory, and small animal acupuncture ambulatory). It has everything I need and more, I have been happy with it and continue to be. Pros I refer any and all to Daysmart Vet! I am a relief doctor and work with several cloud based and computer based software and Daysmart beats them all. It is the most versatile and easiest to function. I love how you can click on patient, client, invoice, SOAP, etc from most anywhere so it has been the easiest to move throughout the system and find what you need. It attaches everything I need easily and thoroughly. Cons Truly nothing. Only thing I might make easier is for the medical records to automatically be attached to the medical note for that day they are present, It makes things easier to follow when reviewing the note later rather than having to jump back into the invoice to see what they were charged for etc. Only other thing I have struggled with is clients with gmail accounts having issues getting emails from the Daysmart. I think that is improving some but I do still have to tell them about it all the time. Alternatives considered [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Reason for choosing DaySmart Vet I use many of these other ones in relief work before, Avimark and cloudbased software. I had a classmate use this for her practice and loved it so it came highly recommended. Review Source Response from DaySmart Software January 29, 2026 Hi Cami! Thank you so much for leaving such a great review and for referring others our way as well! We’re so happy to hear DaySmart Vet has been a reliable, easy-to-use solution throughout your veterinary career. Your feedback has also been noted and will be shared with our product team. Thanks again for your support! We also appreciate your thoughtful feedback around medical record attachments and email deliverability. That input is incredibly helpful as we continue to improve the platform. Thanks again for trusting DaySmart Vet and for being such a strong advocate. EC Emma C. RVT, Director of Operations Veterinary Used the software for: 1-2 years ### "Workflow Issues" February 26, 2026 5.0 Satisfied, but would like to see more enhancements being added for general workflow with regard to veterinary charting Pros Customer support is very prompt. Feedback is provided, follow up is also provided and general questions addressed. Cons Limited features with workflow, no ability to incorporate body diagrams for marking abnormalities. Enhancements to make workflow easier are still under review such as being able to separate and identify records in two departments (boarding/veterinary) with higher search options included. Alternatives considered [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[easyVET](https://www.capterra.com/p/134498/easyVET/)[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing DaySmart Vet Current features and information provided regarding reporting capabilities Switched from [Via Analytics](https://www.capterra.com/p/177472/Via-Analytics/) Better features and security with record keeping Review Source Response from DaySmart Software March 12, 2026 Hello Emma! Thank you so much for taking the time to leave us this review! If you haven't reached out already, our customer support team may be able to help you with the body diagram and we'll pass the feedback along to our product team about identifying records. We are actively working on enhancing the flow to make the experience smoother for practices, so stay tuned for updates! Thanks again! NL Neil L. Veterinarian Veterinary Used the software for: 2+ years ### "User since 2018" February 9, 2026 5.0 Very happy with this software and would wholeheartedly recommend it to any practice looking to go paperless. Pros The software is always evolving based on user feedback. My team always loves seeing the added features when an update happens. Customer support has been top-notch since day one. When I opened a second practice, I was really pleased that the software could handle multiple locations. Cons There are a few features that require a few extra clicks to use. I wish the weight vital was hyperlinked to quickly trend. Alternatives considered [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Reason for choosing DaySmart Vet More dynamic, fresher look, cheaper and still able to integrate with IDEXX and Zoetis reference labs and machines Review Source Response from DaySmart Software February 17, 2026 Hi Dr. Neil - Thank you so much for taking the time to share your experience, and congratulations on opening a second practice! We’re glad DaySmart Vet has been able to grow with you. Your feedback on extra clicks and the idea around trending weight more easily has been noted. We look forward to continuing to support you and the patients you care for! SV Susie V. Veterinarian, Owner Veterinary Used the software for: Less than 6 months ### "Building a mobile clinic with DaySmart as the backbone" February 25, 2026 5.0 Pros With starting a mobile clinic, I am building an entire practice. The onboarding process has been incredibly easy and painless. The technical support team has been fantastic about responding to my questions and helping me with the integrations. And the PetCare App is making it very easy to allow clients to add their animals, which decreases my administrative load. Additionally, the features included with the subscription made it so the other vet softwares couldn't even compete for the price. Cons The forms are easy for the clients to use, but they still require manual entry on the backend once completed. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing DaySmart Vet Price and features and reviews - all are better with DaySmart Review Source Response from DaySmart Software March 12, 2026 Hi Dr. Susie! Thank you so much for sharing you experience using DaySmart Vet as you build your mobile clinic! That is no small feat, so we're incredibly happy to hear we've been able to support you. We hear you on the form entry bottleneck and will pass that along to our product team. Wishing you all the best with your mobile clinic! KJ Kate J. Veterinarian Veterinary Used the software for: 2+ years ### "Great veterinary practice management program" February 11, 2026 5.0 We switched to DaySmart a few years ago when it was still called Vetter. The program we had before was awful, so the switch overall has been very positive. I just started using their built in AI scribe and had an issue with it, but the support team was very responsive and had the problem fixed pretty quickly. Pros The flow of the program is very intuitive, there are multiple ways to do just about anything, so it is very easy to learn. Cons Honestly, compared to the program we used before, I haven't found much to dislike. Any issues that we have had have been resolved relatively quickly by the support team Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) Reason for choosing DaySmart Vet I liked what I saw when we did the free trial Switched from [Onward Vet](https://www.capterra.com/p/122903/Onward-Vet/) They were terrible and wanting to increase the monthly price. It was not worthy paying more, so I switched. Review Source Response from DaySmart Software February 17, 2026 Hi Dr. Kate - We’re really glad to hear our system feels intuitive and easy to learn, especially coming from a platform that was not working well for your team. Thank you for sharing this! We appreciate you being with us from the early days and are happy it turned into a long-term fit for your practice. Thanks again! AL Ashley L. Owner and veterinarian Veterinary Used the software for: Less than 6 months ### "Daysmart for the win!" March 24, 2026 5.0 I have had nothing but a great experience learning Daysmart Vet. It will be so helpful in my day to day. Especially as a practice owner. Pros How friendly and helpful each and every staff member has been. They are easy to chat with for any support. My start up veterinary hospital will run so much smoother than any I have worked in before. Any issues are resolved and broken down or a quick video showing step by step. It is easy to find patients and make appointments and add to a digital treatment board. The cost is well worth the value of the software and more. They went over all of the security features and they pride themselves as a leader in protecting all data. Cons The only thing I did not like was that I had to learn another type of software. But it has been so simple and they help in so many ways, chat, email, FAQs, and video library. Alternatives considered [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[easyVET](https://www.capterra.com/p/134498/easyVET/) Reason for choosing DaySmart Vet I had used the above two products in my past employment and always felt like I was learning daily how to use it. I never seemed to get better at using them. And I found there was not a lot of post purchase on boarding. Review Source RG Rachel G. DVM and Sole Owner Veterinary Used the software for: 2+ years ### "A cost-effective and user-friendly system " February 23, 2026 4.0 I've recommended the software to other mobile providers because I very much value its efficiency and lower cost than "bigger" software programs. It's been appropriate for a single-doctor practice. Pros As the sole DVM and owner of a busy mobile Practice, who is NOT an IT expert by any means, I wanted software that was basic and user-friendly. Navigating the system is quite easy. I love that all data is quickly automatically saved; there is no requirement to click "save" a thousand times a day. It's also very easy to block off times when I'm unavailable and if an error is made, it's a forgiving system that will allow changes to be made. Communication with clients such as sending invoices and patient forms such as consent forms is very simple and you can edit the templates that you use for these functions. I also loved the controlled drug log so that you don't have to keep track of controlled drug usage manually. All you have to do is designate a medication as controlled when you add it to your inventory. Cons No system is perfect, but as a more "basic" system, there are a few functions that I wish it had. As far as I can tell, there is no function to search for a certain product or word within a patient file which would be a real time saver. For example, for a pet I've seen multiple times, if I want to hone in on the discussion I had with the client about, for example, starting Gabapentin, It would super helpful to be able to search the patient's file for that search term. I also wish that there was a way to easily add vaccinations given by a prior facility to keep a record of them without building an invoice. I figured out a way to get around this by adding all the vaccines and important preventive care items to my inventory as $0 items that are specified to be "for record-keeping purposes only", but it's a roundabout way of achieving this. Review Source Response from DaySmart Software March 12, 2026 Hi Dr. Rachel! Thank you so much for taking the time to leave us this thoughtful review. We're so glad to hear that DaySmart Vet has been a good fit for your busy mobile practice and that features like automatic saving, flexible scheduling, client communication tools, and the controlled drug log are helping make your day-to-day workflow easier. We also really appreciate the feedback on search functionality and recording prior vaccinations. We plan to share an exciting update about searching patient history soon! Thank you as well for recommending DaySmart Vet to other mobile providers. We love being able to support you and practices like yours!! JC Jesica C. Veterinary Technologist Veterinary Used the software for: 2+ years ### "Great Customer Service" October 1, 2025 5.0 Pros The user-friendly interface makes it easy for our entire team to navigate, even those who are not very tech-savvy. We especially love the way everything is set up—it’s intuitive, organized, and saves us so much time during the day. The platform is straightforward and easy to use, which helps us focus more on patient care instead of paperwork. On top of that, their customer service has been excellent—responsive, supportive, and always willing to help when needed. Overall, DaySmart Vet has been a fantastic tool for our practice. Cons there are some reports that aren't available in the system so you have to contact customer support for help but once you get there its great. Alternatives considered [Digitail](https://www.capterra.com/p/167764/Digitail/) Reason for choosing DaySmart Vet same reasons mentioned about due to price and interface and ability to connect with Quickbooks Switched from [Advantage](https://www.capterra.com/p/121444/Advantage-Desktop/) switched from Advantage, which had become obsolete for our needs, and the difference has been incredible. Review Source MB Meghan B. Manager Veterinary Used the software for: Less than 6 months ### "We're Lovin It" August 27, 2025 5.0 We have used this system for about 3 almost 4 months. So far it has been easy to use and the customer service has been spot on. If the AI assistant can not anwser the questions tech support is readily available and so far has handled everything fast and efficently. Pros Very user friendly, great hyper links, easy flow with the medical notes. Love the fact that we can open any link in another tab for easy jump back and forth if needed. Cons We are still pretty new to this system. I would say the troubles of switching over to a new system. The data transfer has had a few hiccups. Honestly I am not sure if its on Daysmarts side or the previous software. Alternatives considered [Vetspire](https://www.capterra.com/p/187469/Vetspire/)[Provet](https://www.capterra.com/p/137569/Provet-Cloud/) Reason for choosing DaySmart Vet Price was better, more user friendly, more included- better bang for your buck. Data migration was included vs everywhere else Switched from [NaVetor](https://www.capterra.com/p/178450/Patterson-Technology/) Software was difficult to manage. Discharge notes took so long with pointless clicking around the software. Not as customable and not user friendly. No AI tools Review Source Response from DaySmart Software September 2, 2025 Thanks for your feedback. I'm sorry your data migration had some 'hiccups' - our team works hard to delight customers with data migrations. CD Carrie D. Office Manager Veterinary Used the software for: 2+ years ### "Great Company" November 7, 2025 5.0 We have enjoyed our experience with DaySmart and love the convenience of a cloud-based PIMS. The support is outstanding and fast! Pros We have been with DaySmart for over 8 years. They have always been easy to reach and ready to help when needed. Cons We have no complaints. They have always been supportive when needed and speedy in response times. Very helpful! Switched from [IntraVet](https://www.capterra.com/p/92882/IntraVet/) Wanted the convenience and security of cloud-based. Review Source HB Henry B. Practice Manager Veterinary Used the software for: 2+ years ### "Great practice management system for a mobile veterinary service" May 5, 2025 5.0 We have been with them for over 8 years and have thrilled with the improvements and features they have implemented. It is very easy to use and makes our mobile practice very efficient. Pros Very versatile program. Easy navigation between records/clients/patients. Cons The program needs more integration options for credit card processing. Switched from [Onward Vet](https://www.capterra.com/p/122903/Onward-Vet/) DaySmart was easier to use for our mobile practice Review Source Response from DaySmart Software May 6, 2025 Thank you for your feedback. In conjunction with DaySmart Payments, we're continuing to enhance and roll out new payments features. Please do contact our support with any payments questions or requests. JS Jessica S. Office Manager Veterinary Used the software for: Less than 6 months ### "Two Thumbs Up!" November 19, 2025 5.0 I am still new to the system, but overall it has been very user friendly. I am really excited to use all of DaySmart's features and see how they impact the business. Pros Customer support from the help desk has been great. They get to your questions quickly and give you clear directions on how to edit or find anything you need. Cons I wish there was a way to hover over a patient to see what services they are due for from the appointment screen. It would be a lot more convenient. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing DaySmart Vet The aesthetics, it was user friendly, and it has all the bells and whistles Switched from [2iNova Practice Management Software](https://www.capterra.com/p/142255/V-Tech-Platinum-Veterinary-Software/) We are trying to go paperless and wanted a more user friendly software Review Source Response from DaySmart Software November 20, 2025 Thank you for your review! Keep your feedback and suggestions coming. I've taken your suggestion here for consideration, but it's always best to go through our official support channels. MM Megan M. DVM and Owner Veterinary Used the software for: 6-12 months ### "Overall very satisfied with Daysmart" July 24, 2025 4.0 Customer service has been helpful with our concerns. It has taken a while to get used to the work flow but we are starting to figure out how to best make it work for us. Wish there was a way to start a SOAP note and then bring in the estimate vs having to open a SOAP by converting the soap to an invoice...just adds an additional step. Pros Appreciate the drug log, fairly easy to use, and price point. Customer service has been helpful addressing our questions. Easy to email records and text clients through service. Cons Very click heavy. Wish there was an integrated AI for SOAP notes. Also wish the text # could be set to our business phone number vs having a separate number. It is confusing to some clients. Alternatives considered [Vetspire](https://www.capterra.com/p/187469/Vetspire/)[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[Digitail](https://www.capterra.com/p/167764/Digitail/) Reason for choosing DaySmart Vet Price and available features and integrations Review Source RC Robin C. Customer Service Representative Veterinary Used the software for: 1-2 years ### "DaySmart Help Desk is Amazing" June 6, 2025 5.0 Overall, my experience with DaySmart is good. It was very easy to learn and easy to pick up on some of the shortcuts. Again, the Help Desk is extremely fast in their responses and helpful! Pros DaySmart is fairly user friendly and easy to navigate. There are certain aspects that can be confusing to work around, but the Help Desk and online Q&A in the chat are very helpful. Cons I wish we could add 2 owner names for the patient accounts. It would also be helpful if we could search by patient name in the scheduling screen. Switched from [IntraVet](https://www.capterra.com/p/92882/IntraVet/) Practice decided to switch to a cloud based system Review Source Response from DaySmart Software June 10, 2025 Hi! Thank you for your review. You can add many many different relationships to a client or patient. To add multiple owners, simply navigate to the patient profile, click on relationship, and then + New Relationship. I know many people try to use one client record for multiple owners... you can now add multiple email addresses and multiple mobile phone numbers to a single client and you can use this for clients who have multiple email addresses and mobile numbers, or you can add a spouse. Navigate to client profile, select contact details, and then choose + New Contact Detail. JW Jonathan W. veterinarian owner Veterinary Used the software for: 1-2 years ### "Over excellent medical record system" May 21, 2025 4.0 overall very happy with this program, would only recommend improving the accounting and inventory functions. Cost of goods sold report is lacking Pros FANTASTIC FOR MEDICAL RECORDS, easy to use overall. Easy to use, good reminders and overall no issues with the medical record side of things Cons accounting is not as good as the medical side of things. Lacks a lot of the account and accounting reports that our office manager wants Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) was arcane and kept crashing. Idexx support was also a pain to use Review Source Response from DaySmart Software May 22, 2025 Thank you for your business and feedback. We hear your feedback about accounting - stay tuned... MA Michelle A. Manager Veterinary Used the software for: 2+ years ### "Good Follow-up!" April 17, 2025 5.0 The troubleshooting agent took the time to see my view point on how it was working and was able to effectively communicate that to the team who ultimately worked on the concern. Pros The issue I encountered was addressed and resolved quickly. Examples were provided of how the systems operates in the background and verifications were made to ensure the setup I wanted for my automatic forms was going to work for our clinic. Cons There were no notable issues with this interaction. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing DaySmart Vet Liked the look and feel of Daysmart more. The navigation felt easier. Switched from [ClienTrax](https://www.capterra.com/p/96549/ClienTrax/) Wanted a cloud based software that could be accessed from anywhere. Review Source Response from DaySmart Software April 21, 2025 Thanks for your review. Glad you appreciate our look and feel. We're always looking for ways to make our application easier to use and more intuitive. BW Becky W. Managing Veterinary Assistant Veterinary Used the software for: 1-2 years ### "DaySmart is an Economical Alternative to Pricey Software" November 5, 2025 5.0 Overall, we've had a positive experience. Staff has sometimes struggled with the "layers" in this program as opposed to our previous software that had a lot of information on one screen (relationships being a prime example) but I have found that once they get used to it and are trained to use ALL of the features available, the workflow is quite smooth. I've been using this program in two different practices, as it's been developed and appreciate the tech support and the responsiveness to suggestions as it becomes more sophisticated. Pros DaySmart Vet provides all of the critical features that veterinary software needs to make day to day appointments run smoothly, for a fraction of the cost of other programs. Cons We wish there were fewer popups in the upper right corner! While they are sometimes helpful, they frequently appear in places that slow our staff down when we're busy. Every second counts. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Hired another vet who was already using. Review Source Response from DaySmart Software November 7, 2025 Thank you for your review and business. Regarding popups... every user can customize their own notification settings by clicking on profile in upper right corner, and then selecting "notification settings", however that does not cover ALL application notifications. I've logged an enhancement on your behalf to review extending this. JG Joel G. Practice Manager Veterinary Used the software for: 2+ years ### "DaySmart Cloud-based PIMS" August 27, 2025 5.0 We chose DaySmart as our PIMS for a new clinic and it has worked out very well for us and the staff. They offer training to help new staff get up to speed. Pros We've been using DaySmart for 5 years. They provide good value for the money and good customer support. There are occasional bugs but they are usually fixed in short order. They are always making updates and improvements based on customer feedback. The scheduling and mobile app are also very helpful for getting patients in the right appointments. Cons After they sold the company and became DaySmart support and improvements took a bit of a hit in terms of response times and improvements but they got better over time. Review Source Response from DaySmart Software September 2, 2025 Thank you very much for your feedback. Please keep letting us know how we're doing and how we can make our software better! RS Rebecca S. Office Manager Veterinary Used the software for: 2+ years ### "DaySmart Experience " March 17, 2025 5.0 I love that it is cloud-based, customizable, and user-friendly. My favorite part is the "read receipts" for client emails, so we can ensure communication compliance. I really appreciate customer support also - it's very personable and they always make sure to fix any issues we're experiencing. Pros The user-friendly experience and the customizable nature. Cons You can't edit "completed" tasks. So be sure to complete things that you wouldn't want to end up in a exported patient chart that the client has the ability to see. I would suggest just "deleting" the ones you don't want to be seen again. Review Source Response from DaySmart Software March 21, 2025 Thanks for your review, Rebecca! CS Cathy S. Administration Veterinary Used the software for: Less than 6 months ### "Day Smart ++" September 9, 2025 5.0 Over all it is good for front of house. Therapist are still not sure about the program when it comes to treatment notes and letters. Pros The customer services is excellent! The staff is very knowledgeable in assisting in all areas, appointment scheduling, payment processing patient management. Cons The appointment types to produce in the invoice you need to manually add treatments. If the appointment produced the invoice directly that then could be edited. Switched from [Cliniko](https://www.capterra.com/p/180878/Cliniko/) Owner wanted a more vet friendly program Review Source Response from DaySmart Software September 10, 2025 Thanks for the feedback! We’d love to hear more about how we can help configure DaySmart Vet to work best for your workflow. There’s a lot of power in preconfiguration, especially within appointment types. Our support team can help you associate invoice bundles, define default providers, durations, and even set up custom note templates. Also, checking in an appointment does create an invoice. You can customize which invoice bundle gets used based on the appointment type, which is a great way to streamline billing. If your team needs help setting up appointment types, custom medical notes, letter templates, or using content snippets to save time and standardize care, our support team is standing by and happy to walk you through it. Just reach out. we’re here to help you get the most out of DaySmart Vet. LH Lisa H. Head receptionist Veterinary Used the software for: 1-2 years ### "Using Veterinary Daysmart" November 25, 2025 4.0 Overall it’s becoming more user friendly but could use a little work at easier options. Needs easier and quicker ways to navigate Pros After using the program for awhile, seems pretty easy to navigate and complete the task at hand. Has good options for information on patient. Cons Needs to be easier to see what you’re looking for at hand like possibly having tabs under the patient for each category(medication/procedures/etc) and list them per date. Instead of having to select history then pharmacy then search the meds. Review Source HD Holly D. Customer care coordinator Veterinary Used the software for: 1-2 years ### "User friendly software " September 10, 2025 5.0 Overall a fantastic product. I do not have many complaints. Clients have asked for the ability to see radiographs and attachments from the client side of things in the app, but overall very impressed with the simplicity of this software Pros Everything is so user friendly and client friendly. The ease of adding information makes my job much simpler and productive. Cons I am not able to pull up reminders for all animals at one barn at one time. It would be great to be able to open a facility and open a list of reminders for every animal at that facility for scheduling purposes. Review Source Response from DaySmart Software September 10, 2025 Thanks for the valuable feedback. If each barn or location is set up as a client with multiple patients, you can use the reminders detail report to filter by client or location name. Reach out to support - we're happy to show you how.