# Page 9 | Greenhouse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Greenhouse the right Applicant Tracking solution for you? Explore 737 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133100/Greenhouse/reviews --- Greenhouse 4.5 (737) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 30th, 2026 # Page 9 - Reviews of Greenhouse ## Showing most helpful reviews Showing 201-225 of 737 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer VP Demand Generation Hospital & Health Care Used the software for: 2+ years ### "Makes the Recruiting Process Quick and Easy" December 15, 2019 5.0 Greenhouse has made it easy and straightforward when it comes to the recruiting process. I have leveraged it as someone who is interviewing/searching for candidates as well as someone who has referred others to different positions. It is an easy to use tool from a user perspective with reminders and an easy to use platform. Pros Greenhouse has made it very easy to follow the recruiting process - whether it is a referral or it is someone joining my team. It is very easy to see feedback, look at resumes, and review candidates after the interview. Cons I really like the software and haven't had anything I don't like about it. That said, I am just a user and don't know much about the setup process or the reporting functionality. Review Source JS Julia S. Chief of People and OrgDev Non-Profit Organization Management Used the software for: 2+ years ### "Greenhouse is a game-changer for recruiting" March 12, 2019 5.0 Greenhouse has been really responsive to any issues, questions, or bugs -- and those have been few and far between. Pros It's so easy to use and intuitive that we haven't had to train our staff on how to use it. Truly incredible. It's really helped us manage recruiting better and reduced the amount of time that it takes to hire. Cons Mostly it incorporates best practices around recruiting into the design. There are a few place -- like inability to score candidates -- that I wish would be built out. If you're comparing 30 candidates that you've gotten from a pool of 300 and have to decide who to move forward to interviews, the rule in / rule out mentality no longer works. Review Source BP Bethany P. Talent Acquisition Manager Marketing and Advertising Used the software for: 2+ years ### "Collaborative & Structured Hiring" August 29, 2017 5.0 Pros \- Encourages collaboration between interviewers - Built around the idea of a structured interview process, which helps us make data-driven decisions - UI is intuitive and easy to navigate - Customer support is top notch - responsive, friendly, and knowledgeable - They continually roll out new features and improvements, largely based on feedback from their user community Cons \- There are a lot of reports that come with the system, but no option to build custom reports from scratch - Managing prospects is a bit messy and often creates duplicates. We've adopted a Talent CRM (Beamery) to help us better manage prospects and talent pools. Review Source DL Dane L. Sourcer Financial Services Used the software for: 6-12 months ### "Honest opinion of Greenhouse" December 6, 2022 4.0 I've had a great experience with Greenhouse. I feel like I can dig for answers before going to ask a teammate or superior. Not sure if this is possible but the team talked about not knowing who the recruiter working on a particular role at a given time might be. So having something that would integrate with confluence to show that might be nice. Pros I like the ATS and the features it includes like displaying the person's LI page. On a large team it makes it easier to see if two people with the same name are in fact the same person. (in most cases) Cons Would like to see more integration with other software. Review Source SK Scott K. Sr recruiter Human Resources Used the software for: 2+ years ### "In 22 years I’ve used lots of ATS products, and love greenhouse " February 23, 2021 5.0 It’s more fluid of a process with candidates and it is more intuitive. Pros Ease of use and how intuitive this takes a candidate through the full life cycle. I’ve worked with icims, jobvite and others and am most impressed with GH. Cons The price is too high for small companies to afford, along with lack of customizing options. But I have never found a commercial ATS that is fully customizable. Review Source Morgan S. Sr. Talent Acquisition Specialist Information Technology and Services Used the software for: 2+ years ### "Outstanding!" March 19, 2019 5.0 Fantastic! Pros Greenhouse knows how to implement and keep their customers front of mind. This is the best ATS I have used in my time as a recruiter!! Cons It is not easy to implement yourself. Do you and your company a favor and just pay for the implementation. Review Source MM Megan M. FP&A Analyst Information Technology and Services Used the software for: 1-2 years ### "Greenhouse Review" February 15, 2023 5.0 Positive Pros The ability to look up specific people and the reporting Cons It can get messy if you are not diligent about standardizing names, fields, etc. Review Source VR Verified Reviewer Vice President, Client Success Internet Used the software for: 2+ years ### "Simple to use and navigate" October 29, 2019 5.0 I've always had a positive experience with Greenhouse and see it as best in class in the space. Pros Greenhouse consistently provides the easiest way for hiring teams to evaluate and review candidates. It's very easy to prepare for interviews and determine who the best candidates are in the final hiring process. Cons It's sometimes hard for the user to see the past comments of other interviewers. This should be easier to get to. This is probably done on purpose but Greenhouse should review how users may need this access to make it easier to do a quick review as part of the interview prep so they know where to focus. Review Source VR Verified Reviewer Project Manager Used the software for: 6-12 months ### "Very supportive implementation team; easy for non-tech people!" November 9, 2017 5.0 We were able to quickly implement and build a great database of well qualified candidates. We now have a central place where colleagues in remote locations can be aware candidates, interviews and hires. Also, we can respond quickly to the hiring needs of our organization and scale for contract wins. Pros Greenhouse is very easy to use. We had no issues with the set up, importing candidate resumes, and setting up our process flows in a way that makes sense to everyone, even casual users (hiring managers). Cons It takes a bit of focus to get the hang of the search but the support team assisted us and now we are proficient. Review Source JM Jamie M. Managing Recruitment Consultant Human Resources Used the software for: 1-2 years ### "One of the best 'portal' systems I've used from an Agency perspective. " April 20, 2023 5.0 I love it, it's great, would highly recommend companies to adopt this portal system as it makes candidate submissions much more quick and efficient allowing more time to resource. Pros Just the sheer smoothness of the submission process for new candidates. Allowing to move quickly on processes and waste less time. Cons It's tough to really find something I like least, I think they could have a Perm / Contract pay options so you can decipher the difference on how people are paid. Review Source VR Verified Reviewer Technical Recruiter Computer Software Used the software for: 2+ years ### "Customizable, too many clicks sometimes" November 7, 2017 4.0 Pros Customizable and friendly customer support. Integrates with Google calendar, fairly easy to use for all Cons Too many clicks sometimes to do something, mobile app is a bit clunky, frustrating when we have duplicates and GH doesn't recognize it Review Source VR Verified Reviewer Recruiting Coordinator Internet Used the software for: 1-2 years ### "Good ATS for tracking" April 12, 2018 4.0 Pros Greenhouse makes it easy to keep track of candidates, send them testing, and has some good insights into process data. Cons I wish there were some more flexibility and that more of the software listed to each other - for example, modifying data can be inaccurate because the same data has to be corrected in multiple spots. It would be great if the program was smart enough to detect that. Review Source CB Carly B. HR Manager Computer Software Used the software for: 1-2 years ### "Greenhouse is a great ATS! " August 15, 2016 4.5 Pros First off, the Greenhouse team is super responsive to questions! The simply chat window at the bottom makes it easy to get a hold of a representative when there is an issue. Overall, the entire system is SO easy to use! I train new hires and managers on the system and I only get a few that come back with questions. The offer process - easy. Changing the interview plan - simple. Scheduling, adding permissions, creating templates - it's a breeze. We moved over from a previous ATS that was not intuitive, customer service was miserable, and we felt very limited on what we could control with the system. Greenhouse is very customizable, super easy to use and troubleshoot, and encompasses everything that an ATS should! Cons The one downside to Greenhouse is that they constantly are updating their UI to the point where it confuses the users! I find that after I've created training material, Greenhouse will change the UI and I have to take new screen shots and update my deck. They then do not update their own training material quickly enough for users to use. I've also found that they have been having some issues when it comes to the communication between Outlook and the system. They have had to change the scheduling alias multiple times from calendar@greenhouse.io to calendar2@greenhouse.io to schedule@ghcalendar.io to fix the issue. Review Source VR Verified Reviewer HR Business Partner Internet Used the software for: 2+ years ### "Greenhouse is great!" March 5, 2019 5.0 Pros I think greenhouse is extremely easy to use and they have great customer support. The reporting functionality is also super helpful. Cons Nothing! I really think they have a great platform and would recommend to any recruiting team. Review Source Stefanie A. Sr. HR Manager Marketing and Advertising Used the software for: 6-12 months ### "Best ATS I've Seen" April 12, 2016 5.0 I did a thorough analysis before choosing Greenhouse over competitors like Jobvite, Workable, Cornerstone, and Taleo (which was our legacy system). It seemed like a daunting task to migrate all our data and learn a new ATS, but I am so glad we did it and in retrospect it actually wasn't very difficult. Greenhouse completely managed the whole migration. Our whole HR team loves Greenhouse and now we realize how Taleo didn't actually help us recruit better, it just allowed us to file candidates away and maybe find them in the future. Pros My favorite parts of Greenhouse are the automated email tracking, the ability to queue emails to send at a later date, and the ease of use for managers and interviewers to provide feedback. Cons There are a couple areas that Greenhouse can improve - 1. Emails disappear if you click off of them in the same screen, 2. Availability should save after sending it out to one candidate so that you don't have to keep putting it in, 3. Email signature needs some improvement to look good and be easy to change. Review Source Sunity P. recruiter Financial Services Used the software for: 6-12 months ### "Great ATS tool - one of the most popular CRM tools out there" January 1, 2023 5.0 Pros Great ATS tool - helps recruiters keep track of sourced candidates as well as pipeline of job applicants through the start to finish stage - a great CRM. Does both HRIS + ATS elements if you customize it Cons could have better UI but not really a big deal, good ATS for small companies Review Source HB Heather B. Executive Assistant Music Used the software for: 6-12 months ### "Fantastic Recruiting Tool For Both Recruiters and Employees" July 29, 2021 5.0 Fantastic! I would highly recommend this system for recruiters! Everything from the Calend.ly integration, to the automated rules you can apply to the applicant process, to the job posting links that automatically name you as a referred (very useful for referral incentives!) and the ability to see where your referrals are in the interview process! Pros I love the ability to customize messages, integrate Calend.ly to set up interviews in one easy click, the ability to assign permissions for certain positions to those on the hiring team for a specific job posting, and probably my favorite is the built-in referral tracking for employee use! I have my LinkedIn integrated with Greenhouse so that every day at noon, it automatically posts an open position on my LinkedIn profile, rotating through the open positions. If someone applies through my link, they're automatically listed as my referral as well! Cons Sometimes you can have too much customization, which isn't really a con unless you don't have time to go through and set it up properly. Especially when it's customizable among various users. However, I won't say that's a con, but more just something to be aware of. Review Source SG Sharon G. Senior Talent Acquisition Specialist Financial Services Used the software for: 2+ years ### "Incredibly thorough, purposeful and collaborative recruiting process" June 18, 2022 5.0 We are able to dive deeper into the analytics surrounding our recruitment and hiring processes Pros The holistic approach to hiring not only means identifying candidates who have long-term potential to grow with the company but also looking for a great culture fit Cons I want to easily identify target schools that yield quality candidates Review Source VR Verified Reviewer Recruiting Coordinator & Sourcer - Operations Consumer Services Used the software for: 1-2 years ### "Gets the job done quite well" March 24, 2019 5.0 Pros Can integrate with almost anything, great API documentation, clean interface for backend users, easily searchable requisitions and cloning workflows Cons a bit manual in terms of scheduling and filling data fields, not much for the candidate to reference on the front end, a bit dry in terms of formatting for job requisitions embedded on a website Review Source VR Verified Reviewer Director of Operations Financial Services Used the software for: 2+ years ### "Great workflow" September 17, 2018 5.0 Would recommend but requires initial investment to make work for your org. Pros Easy to use once set up. Makes team hiring much easier. Cons Lot of work to set up initially in a way that is useful and easy to use. Review Source AS Aubree S. Staff Auditor Insurance Used the software for: 2+ years ### "Great for Recruiting" July 5, 2019 5.0 Greenhouse is being used for recruiting new employees through current employee referrals as well as tracking applications that come in for current job openings. This has helped with tracking of applicants as well as job openings for employees to send referrals to the company. The ease of using this program has helped cut down time needed to train current employees how to use the program which is great. Pros Greenhouse is a great recruitment and application dashboard to host all open positions and manage referrals from current employees for future prospective candidates. I like that tracking of applications is made easy with Greenhouse as well as it is a pretty easy to learn program. It does require a lot of training of current employees to use the referral portion in Greenhouse. Cons I wish this integrated with more software programs, but other than that, no complaints! It is customizable and they have friendly customer support. It does integrate with Google calendar and is fairly easy to use for all. Review Source HE Heather E. HR Director Entertainment Used the software for: 2+ years ### "The Best ATS on the Market" March 12, 2019 5.0 Pros Greenhouse is the best ATS I have used to date. The functionality far surpasses any other system. It does take some time to setup to the fullest extent (since there are so many options), but it saves you time exponentially in the long run, and makes the administrative burden of recruiting as seamless as possible. I love that interviewers and hiring managers can be actively engaged with the platform, and that Greenhouse gives them the tools that they need when involved in a hiring process. Cons The only con is that I don't find Greenhouse to be the most intuitive of systems. It's certainly something you can master with minimal training, but I don't find it to be the type of system where you can login for the first time, and intuitively know what to do - there is a learning curve. That being said, the positives far outweigh this one piece - it's just something to be aware of when considering expectations. Review Source CP Colin P. Learning & Enablement Specialist Used the software for: 1-2 years ### "Overall, our experience has been quite positive. We have seen a lot of growth in the product." September 6, 2017 4.0 Pros Ease of use is a big pro - one of the main deciding factors to choose GH 2 years ago - Being able to keep most of the recruiting process in one tool Follow up reminders Scorecards are a nice value add Excited for the ever increasing reporting capabilities DocuSign and HIRED integrations Stage notifications Notes and mentions feature Offer and email templates Candidate survey Tagging - I'm sure there are others... Cons \- While not a total con - scheduling - trying to find internal room availability is not as intuitive as we would like (not as intuitive as using Google Calendar to find the rooms outside of GH) - other than that massive improvement to scheduling - Rejection notifications if people have gone through a stage in our process - we may be the anomaly as our hiring managers handle most of the recruiting process where us as recruiters facilitate the process and schedule interviews Review Source TT Tyler T. Student Education Management Used the software for: 6-12 months ### "Overall good software to use for onboarding new employees" December 15, 2022 5.0 As I was getting onboarded to my coops and internships, I used Greenhouse quite often and it was very good in terms of communication of what I needed to do and what documents I needed to be onboarded. Pros The user interface was very simple yet effective and aesthetically pleasing. I knew of all of the tasks I needed to complete through a dashboard, and I had visibility to new documents provided to be to aid me in my onboarding. The transfer of documents from me to the company and vice versa was very easy and I completed the onboarding tasks in a very short time with ease. Cons There were some documents I found in a different section which I had some difficulties downloading. Not sure if this was an issue with the software itself, or more so an error on the onboarding coordinator side for putting the documents in the incorrect spot. Review Source VR Verified Reviewer Recruiting Coordinator Internet Used the software for: Less than 6 months ### "Pretty good." March 8, 2019 4.0 Pros Greenhouse has a lot of features and their customer support is super responsive. I think it's the best ATS on the market, and they treat their employees right which means the product will continue to improve and thrive. There are still many improvements I'd like to see before I can consider this an excellent option for large companies. Cons Right now certain features are really slow. Reporting takes forever to load which causes me to not use reports as often as I otherwise would and takes away from that feature in general. I know this is something that will likely be improved over time. Some things are glitchy. If a candidate is on multiple jobs, it will oftentimes assign the candidate to the wrong coordinator/recruiter which makes notifications difficult. It has a feature that tells you tasks that you need to do, however it doesn't differentiate between different roles on the team. For example, it tells coordinators that they have tons of candidates to schedule, and when you click into the dashboard many of the candidates are in early stages that are scheduled by recruiters. Could be improved because I don't know how well this will function as our company scales. Dashboard feature could be improved. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.