# Page 8 | Greenhouse Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Greenhouse the right Applicant Tracking solution for you? Explore 737 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133100/Greenhouse/reviews

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Greenhouse

4.5 (737)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 30th, 2026

# Page 8 - Reviews of Greenhouse

## Showing most helpful reviews

Showing 176-200 of 737 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

OA

Oluwatomilola A.  
Talent Acquisition Manager  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Easy to use ATS"

May 25, 2022

5.0

Compared to other software I have used in the past, I will say this is one of the best

Pros

I love the fact that it is easy to use. I learnt it in a few days.

Cons

For now, I am comfortable with this software.

Review Source

Vallery O.  
Recruiting & HR Coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Good ATS for start-ups"

February 8, 2019

5.0

Overall it's a good ATS for small to midsize companies, not too sure it would be practical for big organizations.

Pros

I have used greenhouse as an applicant and as a recruiter and in both cases, it was a lovely experience. As an applicant I love how uncomplicated it is, takes all of 5 minutes to send a job application. I also love that it doesn't require me to upload my CV, then manually type the contents in text boxes again. As a recruiter I am able to collaborate with other recruiters, generate reports, leave comments, track particular applicants and refer candidates.

Cons

I had to go through a whole day of training to learn how to navigate it as a user/recruiter. I wish it was a little easier to use.

Review Source

RD

Renaud D.  
HR Officer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Greenhouse is a great recruitment software that creates a very smooth process."

August 30, 2017

5.0

Pros

The system is very flexible and quite intuitive. The screening tool helps saving a lot of time and communications with candidates and the hiring team is quick and easy. The recruitment pipeline can be tailored for each recruitment and all the interview notes or test results are stored on the candidate profile. Reporting options cover all the information you need to understand your recruitment trends. The system also facilitates referral schemes, panel creation, internal job board and multiple job board if you have different branches.

Cons

As with any systems, there are always small details that could be changed to suit personal preferences. The interview notes once exported in pdf could be better designed and I would like to have more options for the interviewer profile. The phone app has recently been updated and most functions are now available - hopefully the next upgrade will include the possibility to email candidates!

Review Source

Maciej M.  
Chief Recruitment Officer & Co-owner  
Human Resources  
Used the software for: 1-2 years

### "One of the top ATS systems but not the best customer support"

November 28, 2018

5.0

Great piece of software with a bad support however, if they improve this part of business it would be a huge competition for Workable and Lever.

Pros

Overall Greenhouse is a great piece of software and real kudos for their engineering and design team. It has more than 200+ integrations which is incomparable to any other ATS system. It has an option to invite third parties to participate in recruitment processes (eg. recruitment agency or RPO agency) what is great in todays' world. There is a full GDPR support, clear UI (however worse than Lever and Workable) and a lot of additional products to expand capabilities of Lever.

Cons

Customer Support, it is really slow and sometimes I didn't get any answer from them. I asked more than three times to contact me because I'm interested in buying Greenhouse and they didn't respond at all. It per se convinced me not to recommend this product.

Review Source

VR

Verified Reviewer  
HR Business Partner  
Internet  
Used the software for: 2+ years

### "It's easy to use by recruiters and the whole team involved in recruitment, makes team recruitment ea"

November 20, 2017

5.0

\- less administration - automation of the process

Pros

It is very easy to get new users onboard, it's intuitive to use and makes recruitment a very collaborative process.

Cons

Customer support could be better - sometimes some questions are not answered. I would welcome a more visible of all my active candidates in the pipeline and any actions that need to be taken.

Review Source

JD

Joshua D.  
Manager, Talent Acquisition  
Computer Software  
Used the software for: 2+ years

### "Greenhouse is the best ATS I have used in my career"

August 31, 2017

5.0

Pros

Greenhouse allows our organization to streamline our hiring process. From applications to interview feedback to offer creation, everything is much simpler since implementing Greenhouse. The best feature, for me, is the interview kits and feedback. It allows us to set up interviewers for success during interviews and make sure we have consistent selection criteria. Also, the scorecards make gathering feedback much easier, I don't have to chase down hiring managers anymore. Throughout the buying and implementation process, everyone at Greenhouse was great to work with. They were transparent with pricing, worked within my expectations and timelines and did a great job helping me through the implementation process. I have now purchased and implemented Greenhouse at my last two organizations.

Cons

I think the one area that can be improved/added is more features focused on nurturing previous candidates.

Review Source

VR

Verified Reviewer  
HRBP  
Entertainment  
Used the software for: 6-12 months

### "Great Product"

December 12, 2021

4.0

Pros

Very cool, modern software for startups and mid growth companies. Automations are awesome, make your life way easier! Overall provides a seamless candidate experience.

Cons

Nothing to note, maybe just keep improving the UI and UX, the main users are the recruiters/HR so they should always be in mind!

Alternatives considered

[Teamtailor](https://www.capterra.com/p/144801/Teamtailor/)[Tellent Recruitee](https://www.capterra.com/p/140650/Recruitee/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Review Source

SS

Susanne S.  
Head of Recruitment  
Information Technology and Services  
Used the software for: 2+ years

### "User friendly and versatile ATS"

July 4, 2019

5.0

Pros

Greenhouse is very easy to use, easy to adapt to your business needs and has work amazingly well for our fast growing company. Greenhouse is truly scalable, it fit the bill when we had 150 employees in the Netherlands only and it still fits the bill now that we are well over 1000 at Dept world wide.

Cons

As a digital agency we have high standards when it comes to look and feel and the Greenhouse standard application form is not up to scratch. If you decide to use a nice looking custom form, this also puts limitations on the data you can collect in Greenhouse. Having to make a choice when it comes to form and function is a problem.

Review Source

VR

Verified Reviewer  
HR Partner  
Internet  
Used the software for: 2+ years

### "Great tool for recruiters!"

March 19, 2019

5.0

It has been really helpful for me as a hr professional to recruit with greenhouse. I've worked with other tools in the past, and definitely greenhouse offers a complete set of functionalities for you to hire the team you need.

Pros

It allow recruiters to forget about spreadsheets once and for all!! Really powerful functionalities, you can hire your candidate end to end with greenhouse! Great implementation experience. The customer success team helps a lot with trainings during the first weeks so you can learn everything about greenhouse. After implementation, great customer support!

Cons

It could improve the UX in some of the views. If you are working in large teams, everybody has to be committed to use greenhouse, otherwise spreadsheets could return.

Review Source

CS

Cindy S.  
Talent Acquisition Associate  
Food Production  
Used the software for: 6-12 months

### "Greenhouse is an excellent applicant tracking system "

October 18, 2022

4.0

Really like it

Pros

It is has ease of navigation allows for integration too

Cons

UI could be a little more simplified for less time

Review Source

AT

ALban T.  
Ingénieur  
Animation  
Used the software for: 1-2 years

### "best software for recruitment in large companies"

January 17, 2023

5.0

it allowed me to find work for myself in a company, and it also helped those around me to have better interviews

Pros

Greenhouse is an impeccable software that allows the employer and the employee to find satisfaction. once you are on the platform greenhouse, you can do interviews, find work in very good companies in the world. it is a platform which is very well structured and which presents to the new, to the learners how to set up an interview in order to get a job.

Cons

it's a software not really easy to use, sometimes you need the help of tutorials to achieve it.. the cost is a little higher to get in possession of software... But otherwise very good overall and delighted to use it

Review Source

JC

Justine C.  
Technical Recruiter  
Real Estate  
Used the software for: 2+ years

### "One of the best ATS's I've used"

September 13, 2020

4.0

Though it's not the perfect solution for all my recruiting needs, it has been one of the best options I've used.

Pros

Greenhouse is intuitive, the customer support is great, and they also have a mobile app which makes reviewing candidates on the go easy.

Cons

Like other ATS's, the reporting functionality isn't fantastic. What's most lacking about GH is the inability to view all candidates in a pipeline in one page/snapshot.

Review Source

VR

Verified Reviewer  
Website Marketing Specialist  
Computer Software  
Used the software for: 1-2 years

### "Good as an end user"

December 14, 2018

4.0

Pros

I mostly use Greenhouse to complete reviews of potential candidates (I'm not a hiring manager, just an interviewer) and to submit referrals. I like that it's really easy for our recruiting team to customize the questions we need to fill out while submitting interview write ups, and that it reminds me to complete my write up after I've completed the interview. It's also really easy to submit referrals -- the import from LinkedIn feature is nice (though it doesn't always import all of the information correctly).

Cons

I don't like that when I click on the person's resume, it forces me to download a PDF of it. I wish I could just view in a web browser. I also find it somewhat confusing to find the things I need (I always click around for awhile before finding the finished scorecard for candidates, for example).

Review Source

AM

Amanda M.  
Principal Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "Greenhouse is the best ATS"

July 24, 2023

4.0

Pros

I like Greenhouse because it makes my life easier to track interviews, candidates and data around jobs.

Cons

The reporting could be improved a bit or at least more user friendly/design friendly.

Review Source

AB

Ashley B.  
Director, Talent Acquisition  
Hospital & Health Care  
Used the software for: 2+ years

### "Greenhouse"

March 15, 2019

5.0

Greenhouse has streamlined our entire hiring process and allowed us to serve as better partners/collaborators with the rest of the organization!

Pros

We love Greenhouse! It has saved us so much time because of how efficient it is. It is also a great tool for our hiring managers. They love the capabilities and having access/transparency to candidates and our hiring process. We also really like how easy the scorecards make it to track the right data and keep historical information for pipeline purposes.

Cons

The only con I can think of is that you can't send a link to a scorecard after an interview. We sometimes have other members of our team join interviews impromptu and it can be difficult to get their feedback via scorecard.

Review Source

Krish M.  
Ambassador  
Computer Software  
Used the software for: 1-2 years

### "Best ATS I've ever used"

April 28, 2019

5.0

One of the best HR software I've come across, gets all the job done and is very promising since the software is constantly growing

Pros

\- Clean and sleek UI - Meets the requirements of our organization and also adds additional features on request - Amazing integration with popular and commonly used software like G suite, LinkedIn and background checking software

Cons

\- Having the ability to keep track of all the past email conversations with a past candidate - Lack of custom permission setting

Review Source

VR

Verified Reviewer  
Technical Recruiter  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "In a sea of terrible ATSes, Greenhouse floats to the top"

October 10, 2019

4.0

I like Greenhouse, but I don't enjoy it as much as another big name in the ATS market: Lever. It's good for the price and will suit most users' needs, but lacks in some areas, making it my #2 choice.

Pros

Greenhouse has a lot of customization options and offers and makes it easy to adjust job stages, interview scorecards, and more. It also has a ton of integrations to make life easier.

Cons

Greenhouse isn't very intuitive and is not very robust when it comes to reporting or communicating with candidates.

Review Source

Maggie C.  
Recruiter  
Human Resources  
Used the software for: 2+ years

### "Best ATS out there"

November 18, 2019

5.0

Pros

Love the chat system with customer support Love the integration with LinkedIn, Entelo, etc. Love the easy scheduling integrations Love the @mentioning for other team mates for better cross-collaboration

Cons

The metrics are not always accurate or the easiest to navigate. That's the biggest downfall

Review Source

VR

Verified Reviewer  
Recruiting Lead, Retail  
Apparel & Fashion  
Used the software for: 2+ years

### "I love Greenhouse. It's pretty user friendly and has a lot of features that are easy to use! "

November 7, 2017

4.0

Seamless interview process

Pros

Best parts about Greenhouse - setting up jobs, getting candidate through the pipeline, and making offers.

Cons

Integration with DocuSign isn't super seamless. There are a lot of small functions that are helpful, but communication of these new functions isn't super great.

Review Source

VR

Verified Reviewer  
Director Talent Acquisition  
Computer Games  
Used the software for: 2+ years

### "One of the most user-friendly ATS I have used in 20 years of recruitment!"

March 12, 2019

4.0

Pros

Greenhouse is an ATS that responds to most of the needs of a recruiter, when used in an appropriate way (there are so many potential options that we are still discovering most of them). User-friendly, customizable, makes communication great between the business and recruitment, great to schedule interviews, good to collect feedback. Reporting is also easy to pull, and no big drama from agencies when they need to upload candidates. Pretty simple, smooth and results-driven as a tool.

Cons

Unfortunately, the search function is limited and should be expanded. We end up with so many candidates in the database that are not the first go-to talent pool when opening a role.

Review Source

AM

Alex M.  
VP People Operations  
Internet  
Used the software for: 6-12 months

### "Used them all, GH is a dream come true. THANK YOU"

December 6, 2016

5.0

I have 10+ years of experience in the Talent Acquisition space and I've used just about every ATS you can think about, from the monsters (Taleo, SilkRoad, etc.) to the startups (Jazz, Lever, Jobvite). I've never felt compelled to write an online review before, but I'd never been blown away by a recruiting tool before either. Out of everything we've been working on this year nothing has had a more dramatic an impact on my team's success than our switch to Greenhouse last year. For me, it's the everyday workflow and productivity improvements, the confidence that we're focusing our efforts in the right place, the pride that we're more on top of it all than any other recruiting tam I know. I don't know how I survived without their incredible reports - I can give the CEO the hard data showing why we need the funding we do, or how much we've improved since the previous quarter, or what we need to do to prepare for the hires we'll be making in 6 months... Even just seeing how the HM's actually use it and knowing they're on the exact same page as the recruiters has been a dream come true. Thank you Greenhouse!

Pros

Everything. reporting communication time-saving structured interviews meaningful feedback phenomenal suport it makes life better it makes me happy it makes my team happy it makes my hiring mangers happy it makes my CEO happy

Cons

They don't have an HRIS function ... (yet?!)

Review Source

VR

Verified Reviewer  
Talent Acquisition  
Internet  
Used the software for: 2+ years

### "Greenhouse is AMAZING!"

October 15, 2018

5.0

Greenhouse is a tool that is looking to make the hiring experience the best one possible. The tool is intuitive and makes interview confirmations a dream.

Pros

Intuitive Easy to create a hiring experience from start to finish. Makes sending interview confirmations easy.

Cons

Reporting is not as easy as it is in Lever.

Review Source

Nicolle S.  
Global Head of Talent aka The Job Whisperer  
Food & Beverages  
Used the software for: 1-2 years

### "User friendly and engaging"

November 7, 2017

4.0

Functionality, engagement, development, collaboration.

Pros

The functionality of building specific interview plans. The ease of adding interviewers to the process and the ability to compare interview feedback is great.

Cons

Talent banking does need a lot of work. The internal job board is also something we have tried to push with Greenhouse for some time however continue to be told it is not a priority at that point. We are now 18 months in...

Review Source

Zakory B.  
Account Executive  
Computer Software  
Used the software for: 2+ years

### "Top tier ATS for any organization. "

December 8, 2017

5.0

This works as advertised and it's best in breed ATS so you're getting exactly what you pay for. Great product and integrations.

Pros

The recruiting is easy with Greenhouse and they've done a great job building integrations with other companies. Makes for a great experience when hiring new employees.

Review Source

VR

Verified Reviewer  
Head of Talent  
Consumer Electronics  
Used the software for: 2+ years

### "Greenhouse Review"

December 14, 2018

4.0

I've used Greenhouse as a super admin for recruiting.

Pros

Greenhouse is highly customizable which is fantastic many teams have different hiring work flows within the same company.

Cons

Since its highly customizable, there can be a big learning curve to figure out all the functionality.

Review Source

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