# Page 6 | Greenhouse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Greenhouse the right Applicant Tracking solution for you? Explore 737 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133100/Greenhouse/reviews --- Greenhouse 4.5 (737) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 30th, 2026 # Page 6 - Reviews of Greenhouse ## Showing most helpful reviews Showing 126-150 of 737 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Candidate Experience Manager Human Resources Used the software for: 6-12 months ### "One of the 3 best ATS on the market" November 16, 2021 5.0 Pros \- Great collaborative features, which help to facilitate working with hiring managers, - GDPR management is well implemented, - Analytics are easy to follow up, - Candidate pipeline is easy to use. Cons \- Website integration requires some external development work if you want a truly personalized experience on your career site. Alternatives considered [Lever](https://www.capterra.com/p/142452/Lever/)[SmartRecruiters](https://www.capterra.com/p/123833/SmartRecruiters/)[Workable](https://www.capterra.com/p/130175/Workable/) Review Source TB Tara B. Senior Talent Acquisition Partner Computer Software Used the software for: 2+ years ### "Avid Greenhouse User at Two Companies" June 7, 2021 5.0 Pros At my first company, I implemented Greenhouse and that was a very seamless process. Our Rep was extremely informative and helpful. He was always there to answer any questions we had. I moved to another company as of last year and we also use Greenhouse here which made the transition very seamless. Both companies remain happy with the product. Cons The reporting & metrics feature could be improved for ease of use and more metrics pulled. Review Source VR Verified Reviewer Senior Associate - IT Audit Accounting Used the software for: 6-12 months ### "Streamline the Employee Hiring and Onboarding Process" September 30, 2019 5.0 Organizing the onboarding process. Making sure all new hires are going through this pipeline and that we are capturing interview notes for our internal benchmarking to understand what questions worked and what didn't along with potential red flags that were noted that didn't end up panning out in the future. We are looking to reduce turnover and have had some initial success, but even where we failed, we now have strong feedback and notes to reflect on. Pros I really enjoy the transparency of this software. We were able to integrate this with our single sign on (SSO) provider that we were using to encourage our employees to get active in posting job postings, recruiting candidates, viewing job postings and providing feedback, participating in part of the hiring process (interview or technical interview feedback), and to allow employees to see the progress of new hires or candidates in the pipeline. It is a very transparent tool that is simple for employees to pick up and use - self-explanatory with no additional training needed. Cons Some of the canned checklists and score cards were lacking questions - no worries though, can import your own or add to the ones already provided. There isn't much that is lacking - once we figured out the permissioning and assigning employees based on their region and title in our company, we were able to get individuals to see candidates that would impact them or the ones they they were responsible for or referred. Review Source Víctor F. CS lead Human Resources Used the software for: 1-2 years ### "A great experience " October 18, 2022 5.0 I used Greenhouse in 2 different companies. The first one was a big corp with more than 17K employees. The current one is a scale up with 700 employees. For both cases I used the tool to keep track of my candidates, create job offers, referrals, etc Pros I like how easy is to keep track of your candidates, set automations/workflows and make an offer Cons My experience with Greenhouse is exceptional. I do not have any Cons about the use of this tool Review Source MM Molly M. Talent Manager Computer Software Used the software for: 2+ years ### "Best of what’s available " June 21, 2022 5.0 Overall, I love greenhouse and have implemented it at previous companies over other ATSs. Pros I love the data reports, building interviews, and the customer service is highly responsive and helpful. Cons I wish scheduling were easier (color-coded, drag-and-drop) and that I had an “inbox” with centrally located notices on all of my recent activity. Review Source VR Verified Reviewer Client Lead Marketing and Advertising Used the software for: 2+ years ### "Greenhouse is a super tool " December 28, 2022 5.0 It’s exceptional. Probably the best hiring tool I have used in my entire career Pros Exception ATS tool that can communicate with the business and the external candidates well.After each interview we can fill an interview scorecard as a record. Cons It doesn’t work very well on mobile web specially when you want to access anything while on the go. You need to ask your HR to get the same. Review Source Claire P. Technical Recruiter Internet Used the software for: 2+ years ### "Better every year" March 18, 2019 5.0 I have been suing Greenhouse since 2014 and have loved the new features and usability over the years. It's easy to train new hires and it houses all the information necessary when making a hiring decision. Pros The organization of Greenhouse is very clear and self-explanatory. I don't have to train interviewers on what to do because the system and notifications are so thorough. I like the integrations a lot. Cons The reporting has always been a bit iffy in terms of accuracy. It is not Greenhouse's decision or fault, but my job posts that push to Indeed and Glassdoor never update. I have to create a new posting and repost in order to have the job refreshed on job boards. Creating a new job distorts reporting. Review Source VR Verified Reviewer People Analyst Real Estate Used the software for: 1-2 years ### "Simple and intuitive ATS" March 12, 2019 4.0 Pros \- Greenhouse is easy and intuitive to implement and to train new users - hiring managers, recruiters, sourcers, admin etc. - Ease of application for the candidates - Application form can be fine tuned to include custom questions tailored to the organisation - Greenhouse covers additional aspects of recruiting life-cycle as well with additional features like D&I, On-boarding - Open APIs to help integrate with other software - Greenhouse has integrations with widely used software in the market and if an integration is not available - it gives its API to implement that - Ease of implementation on Careers Page - Greenhouse is flexible in hosting the jobs on Careers page and gives multiple options there Cons \-Since candidates do not have a log in account, from a candidate's perspective there is no status check option available on the careers page - which is an easy solve and not a huge con - For organisations looking at advanced analytics, Greenhouse does not offer anything in-house but supports an additional service called Greenhouse Analytics in which entire data base can be loaded in-house - Customer support can be patchy at times Review Source VR Verified Reviewer Senior Marketing Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Great ATS platform with limited design capabilities" December 22, 2021 4.0 Great platform, easy to implement and very intuitive so you can navigate and determine how it works. Great customer support dedicated to you as well. Pros Great platform to track applicants, determine where they are in the application journey, easy to pull reports, nice dashboards. Cons Limited design capabilities. It doesn't give many options to design the page that is intuitive and you have to spend on API integration. Review Source BJ Blake J. Recruiting Manager Computer Software Used the software for: 2+ years ### "Greenhouse is great for the integrations!" July 21, 2022 4.0 Pros Greenhouse itself is easy to use and fairly intuitive but what really sets it apart are all of the integrations. The developer community seems to prioritize integrating with Greenhouse before any other ATS which makes it a no-brainer if you want to have your ATS be a part of a modern tech stack. Cons The native reporting isn’t that great. It’s a little clunky to navigate and quickly pull impactful insights. Switched from [Lever](https://www.capterra.com/p/142452/Lever/) More robust reporting and more control over user permissions. Review Source SF Sarah F. Recruiting Manager Marketing and Advertising Used the software for: Less than 6 months ### "Greenhouse is so fresh" November 7, 2016 5.0 I did a fair amount of investigating ATS systems, and Greenhouse ultimately won my business and has kept it for a several reasons. 1. Customer Service. Their sales team understood the difference between availability, persistence and harassment. Their implementation specialists are patient, articulate, empathetic, easily accessible and even open to product improvement suggestions. Support tickets are handled quickly and when the matter is a more complex tool-wide programming solve, they still communicate the outcome to you---even months later!! 2. UI and UX. It's sexy, intuitive, and easy to use. Trying to get timely candidate feedback from super busy creative people, many of whom are naturally disorganized, has meant the simplicity of Greenhouse has been a godsend. They even like using it because its pretty. Anything to made the horse led to water drink, ya know? 3.Customization. I love that I can change make both minor tweaks and major adjustments to scorecards, job posts, work flow and hiring teams with zero headache. We can also put our unique brand voice on everything our internal team and candidates see, so nothing about it feels robotic. 4. Candidate Experience. It's fast, simple, and clear on the receiving end, which is the most important part. Feedback from our candidates, even from rejected candidates, has been glowing since we started using Greenhouse---a vast improvement over our previous MO. 5. Ease of Communications. Communicating to and about candidates is simple and fluid, AND can all activity around a candidate is logged, so you check and double check last communications---key when you have a large pool and fast moving process. It's also web based, so use it from your phone, home computer or anywhere that's not your desk. The only drawback is that the flexibility in the rest of the tool is not represented in the reporting. The reports can be a little difficult to decipher and there are some sets of data not offered that would be quite useful, though not critical. On the whole, the reporting features are more than adequate, but relative to the awesomeness of the tool and service otherwise, it would step up a bit. Pros Customer Service, UI/UX, Customization, Candidate Experience, Ease of Communications. Cons Analytics, Price (if you're a small business) Review Source Ribhu A. Associate Consumer Goods Used the software for: 1-2 years ### "Good aggregator for recruiting and onboarding needs" June 23, 2019 5.0 Pros Application Review tool is easy to use and fairly visual. The site itself is pretty comprehensive and robust. It's nice that it can manage the application flow from different websites and postings into a single view for each job. Cons Integrations for postings on other job boards could be more straightforward and upfront. Doesn't do a good job of managing duplicate candidates and candidates with re-started processes, or candidates who don't take a job but you still want to keep in your pipeline/database. Some of the notes/candidate feedback should be available to view more centrally; still lots of Slack/email communication regarding our take on candidates. Would also like more customization for interview feedback scorecards. Review Source HW Howard W. VP Operations Human Resources Used the software for: 2+ years ### "Easy and powerful" February 14, 2023 4.0 Greenhouse has allowed my one-person department to access powerful features and compete for talent in a timely and effective way Pros It is very intuitive and allows me to get jobs on our career site and out into the market, quickly and easily. Cons Some of the reminders can be annoying and hard to turn off. Reason for choosing Greenhouse More features, better pricing Review Source VR Verified Reviewer Recruiting Coordinator Consumer Goods Used the software for: 1-2 years ### "Greenhouse Review" May 16, 2022 4.0 Pros Greenhouse is super easy to use - anyone can pick it up fairly quickly. For recruiting purposes, I like how everything lives in Greenhouse so it makes it easier to manage everything. As a coordinator and a recruiter, I've never had any problems navigating the platform. Cons The customer support for Greenhouse isn't the best. There have been a few times we've had some issues on the technical side of things and it's impossible to get a hold of customer support or our rep sometimes. Review Source MS Malvina S. Talent Acquisition Coordinator Human Resources Used the software for: 6-12 months ### "Easy to use application" June 24, 2021 5.0 N/A Pros Greenhouse for recruiters app was pretty straightforward. I was given only user access to submit candidates to the agency that was looking to fill its IT roles. The candidate profiles would be easily completed as soon as I uploaded their pdf or doc resume format. After that, I would get notified each time my candidates were either moved to an interview stage or were dismissed. Cons I didnt feel difficulty in using this software program at all. Even though I was using several other formats, it was pretty easy for me to get around on understanding how this worked. Greenhouse was a software program that one of my organizations’ client used and for as long as I was using it, I never encountered any issues. Review Source Larby S A. Co-Founder & CEO Marketing and Advertising Used the software for: 6-12 months ### "Fraud, bordering on criminal- Don't use Greenhouse." May 3, 2021 1.0 Don't sign up and don't trust them during the sales process. Review everything because they will bait and switch you - predatory business practices. Pros Nothing, the experience was dreadful and I highly recommend people to stay away from this company. Cons We were lied to regarding the billing structure promised to us, which was to be monthly. The rep we dealt with was incredibly short and rude after the fact and even sent us to collections! We would never have signed up for this horrible companies service if our billing was annually paid. We followed up with their team in September of 2020 about the error, and they refused to adjust. Please stay away from this company! \[SENSITIVE CONTENT HIDDEN\] especially should be ashamed of her conduct. Greenhouse is operating a predatory enterprise. We are using Zoho recruit now, and it's much better, offering more features, monthly billing, and allows for way more job posts. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) Reason for choosing Greenhouse It was a horrible mistake to choose Greenhouse but because they seemed like a better company to align with founded in the US. Review Source VR Verified Reviewer Regional Recruiting Manager Education Management Used the software for: 1-2 years ### "Greenhouse for recruiting" March 26, 2019 5.0 Our organisation switched to Greenhouse while looking to make easy managing candidates, that is, making sure we don't forget to close out all candidates who applied and interviewed with us. We've been able to easily do this through Greenhouse. I'd recommend it for any startup and large business alike with a solid recruiting team! Pros \- Easy to group candidates and send out one mass email in very few minutes. - Easy to see what positions a candidate has applied for in your organisation, why they were rejected and interview notes from other interviewers. - Links to website and acts as an independent job search site for your organization. - Can be used for not only recruiting but also for onboarding. - Ease of signing in with Google. - Easy to learn the basics and use it within a day. Cons \- To grant access to a hiring manager to a specific job you've created, one has to go to settings-users-add the user to the job. Would be nice if there was a shortcut to add users easily, this takes up alot of time if one has to add several people. - Reports aren't user centered and not easily customizable. Seeing detailed recruiting metrics from reports is almost impossible. Review Source VR Verified Reviewer Recruiter Online Media Used the software for: 1-2 years ### "A smooth ATS " September 12, 2019 5.0 Overall, I think that Greenhouse is a really great choice for an ATS if you can afford it. It's a solid product with great customer support. Pros We used Greenhouse at my previous company and I was very fond of it. One of my favorite features were the scorecards that allowed us to get feedback from each interviewer. This has really helped to streamline the decision making process for us. The UI is very sleek and straightforward. Video interviewing is also a really helpful feature. I think their mobile app is far superior relative to other ATS software. Cons Greenhouse can get pretty expensive and I also wish there was a way for candidates to login and check the status of their application. Reporting could afford to be less clunky. Review Source YJ Yashovardhan J. Researcher Education Management Used the software for: 6-12 months ### "Had amazing experience with Greenhouse as HR" February 1, 2023 5.0 I really enjoyed my experience with Greenhouse. The platform is incredibly user-friendly and intuitive, with everything you need to manage your hiring processes all in one place. The job board integrations allowed me to easily post and manage job postings on multiple job sites, and the ATS allowed me to quickly and easily store and manage the candidate data from applications, track progress through my hiring process, and evaluate resumes. The reporting tools they offer are also very helpful in tracking the performance of my recruiting efforts. Overall, I have found Greenhouse to be an invaluable tool for my recruiting team. Pros The most impactful features of Greenhouse are the Recruiting Dashboard, Candidate Pipeline, Performance Manager and Referral Tracking. These features help to simplify the recruiting and onboarding process, while providing detailed tracking and reporting. Yes, Greenhouse is relatively easy to use and provides comprehensive tutorials, videos, and other resources to help get up and running quickly. Integrating Greenhouse with existing business processes is also easy. The platform offers an API which can be used to easily transfer data between Greenhouse and other systems, as well as being compatible with existing HR tools like Applicant Tracking Systems, HRIS systems and payroll systems. Cons I found that the customer support team could be lacking at times, due to the high volume of questions from users. I would have appreciated more consistent help and guidance throughout my use of the software. Review Source John J. Financial Analyst Computer Software Used the software for: 1-2 years ### "Most optimal recruiting software" February 24, 2022 3.0 I don't have any big complaints about greenhouse, it is a very useful tool. Pros The software is very user friendly. It's easy to navigate across different tabs and check out different functionalities, including the ability to pull reports, which is helpful for a financial analyst like myself to track metrics. Cons I'm one of the approvers who approve offer/job requests, and it is annoying that any slight adjustment that is made to an offer, (even trivial matters like spelling fix), I have to re-approve it. For a fast growing company, this happens way too often. Review Source VR Verified Reviewer Tech Lead, Strategic Alliances and Business Development Computer Software Used the software for: 2+ years ### "Greenhouse just works, one stop shop for recruiting process" September 11, 2018 4.0 excellent experience Pros Very intuitive interface, even for first time users. There is no learning curve, from adding candidates to submitting interview feedback. I especially like the "Fly on the wall" feature which allows you to leave notes to other interviewers and recruiters about candidates. You can also get nice dashboard reports of all your open reqs. Never had any performance issues with this site. Cons Overall there wasn't a lot I didn't like. The mobile app is pretty spartan, but that's fine for this type of service. Review Source Mike F. Talent Acquisition Manager Real Estate Used the software for: 6-12 months ### "My experience has been excellent - both product and service/support" November 8, 2017 4.0 Flexibility, ease of use, best practices in assessment and hiring team collaboration, and excellent service and support. Pros Greenhouse is both intuitive and adaptable. It promotes best practices (e.g. structured interview process and scorecard model) and facilitates easy collaboration with hiring managers (e.g. @ mention feature). On top of that, the staff provide excellent service (e.g. online chat support, and our extremely responsive Account Manager, Ben) and the product is constantly improving. Cons Would appreciate a new job template to capture enterprise-wide best practices (e.g. competency-based hiring models) and a provision for printable interview guides based on the scorecard. That said, the Support team constantly solicits feedback and releases quarterly upgrades - these features may be included by the time you're reading this! Review Source Hithesh T. Application Engineer Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Clarity in hiring process" April 27, 2021 4.0 Hiring process is made easier with perfect features and functionality. Pros Interview plan option is very comfortable with alert settings. Candidate scorecard tab helps to make decisions based on required skills. Cons Unable to customize Applicant Tracking System. Text font and size limitation is found while uploading word document. Review Source Brendan L. Talent Management Computer Software Used the software for: 2+ years ### "Fantastic Exp. Easy to use, easy to deploy, and easy to administer. " November 16, 2017 5.0 easy to launch and use. Pros Has the architecture I need to roll out a structured and scalable worldwide hire & selection process. Easy to set up backend APIs to connect to the other applications I use today. Priced competitively. Great post-sales customer experience team. Great online training support for new users. Cons I'd love to see "free" on-boarding of new EEs and ongoing training. A certification process for recruiters. A few more customizable bells and whistles. A more robust mobile app. Review Source MA Megan A. Manager, Global Recruiting Ops Computer Software Used the software for: 2+ years ### "More of this is needed" March 12, 2019 4.0 Customer chat is actually pretty good compared to other companies I’ve worked with. I wish GH was more willing to have customer panels where they listen to what the needs of growing companies (from the previous question it is obvious that we have ideas). I regularly get the following answer from chat “that’s not something we can do, but I’ll give your use case to our product team”. Pros The UI for recruiters and hiring managers is great; very easy to use Cons There is a lot of functionality that your competitors have that would be greatly helpful. 1. Being able to pull in hierarchies so additional logic can be built into approvals 2. Being able to add a logic table to comp by job code selected. 3. Questions should have the ability to have default answers 4. Tracking full email history for candidates convos 5. Have more logic around when questions in approvals appear questions based on answers from other questions, not just based on the organization details etc... Review Source Talk to a Capterra advisor for free and get results within 15 minutes.