# Page 5 | Greenhouse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Greenhouse the right Applicant Tracking solution for you? Explore 737 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133100/Greenhouse/reviews --- Greenhouse 4.5 (737) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 30th, 2026 # Page 5 - Reviews of Greenhouse ## Showing most helpful reviews Showing 101-125 of 737 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DM Darrik M. Technology Consultant Computer Software Used the software for: 2+ years ### "Solid software that will help you manage your candidate pipeline" July 12, 2022 5.0 Pros Candidate and workflow management features are fantastic. They are easy to use, easy to share, and help keep recruiters on top of everybody in their pipeline. Candidate Scorecards are a fantastic tool to make interviews easier and more consistent across the entire org. Cons No strong negatives to talk about. Some minor things I've noticed are that the dashboards for candidates / pipelines are not always "up to date" and take a few hours to refresh. Review Source AS Akshay S. Team Lead Computer Software Used the software for: 2+ years ### "One of the most robust and easy to use ATS systems available on the market" April 22, 2024 4.0 Impressive support from the Customer Success Managers at Greenhouse makes the transition to their ATS smooth sailing. Pros The system's user-friendly nature simplifies applicant tracking, allowing for tailor-made adjustments to the ATS to suit your company's workflow. The customer service is attentive, always ready to tackle queries and offer swift resolutions. Plus, their reporting capabilities are top-notch! Cons One hiccup is document compatibility; Word files and job descriptions sometimes don't translate well, nudging you to tweak the font sizes for consistency Switched from [Bizneo HR](https://www.capterra.com/p/184073/bizneo/)[CATS](https://www.capterra.com/p/45814/CATS/)[Sage HR](https://www.capterra.com/p/128705/SageHR/) Tipped the scales with its broader feature set, better customization options, and enhanced functionality. Review Source AS Angie S. Recruiter Facilities Services Used the software for: 1-2 years ### "Efficient ATS!" January 27, 2024 5.0 Overall experience is great!! I was able to use after 3 days of training. After that I managed it very well and I trained my team on it. Pros I liked it from the beginning! Training was great! Easy to learn and understand the process! I really liked using ir everyday! Cons I wish the system was with a modern style! Review Source Mohini T. Senior IT Recruiter Staffing and Recruiting Used the software for: 2+ years ### "Fantastic ATS That Is Easy To Use " November 2, 2022 4.0 It is helping me to guide recruitment processes. The scorecard is a great feature that helps me gather feedback from the interviewer. It also helps me to handle a huge volume of candidates by being informed via the activity tab. Pros I like that it can be integrated into lots of platforms like Gsuite, Slack, Gmail, etc. We can schedule interviews directly through its platform whether it is in-person or virtual. It is easy to use with good customization and a hiring process in detail. Cons it will be great if I can check the candidate's process on the main page. Currently, I need to check every req to see where are candidates in the process or interview. Except that, I didn't find any cons. Review Source AG Andrea G. Recruiting Coordinator Computer Software Used the software for: Less than 6 months ### "Greenhouse Review from a Recruiting Coordinator" July 6, 2021 5.0 I have realized the benefits of greenhouse is that they make everything streamlined from a candidate process perspective. On your personal dashboard - it has all the reminders that need to be done as well. It is also great when submitting scorecards for candidates. It automatically streamlines that process for interviewers and takes less off the coordinators plate to round up all the scorecards. Pros The integration with other platforms that I use. I love that it syncs very well with G-suite products and that you can send emails and any communications right from Greenhouse. Being able to see the stages in the candidate interview process and exactly when they were moved into what stage. Having the activity feed and seeing what activity has been taken on that candidate and when is super helpful when you have a lot to keep up with. You also have all the details on the candidate right there in the candidate profile. Greenhouse is a huge step up from the ATS system I was using prior to Greenhouse. Greenhouse is very user friendly and everyone should use it. Cons Not having myself automatically copied on emails that I send out from Greenhouse and having to manually add myself to be copied on the emails. Other than that, I think greenhouse is pretty great. Review Source Jessica L. Recruiting Manager Information Technology and Services Used the software for: 2+ years ### "The best ATS on the market" October 29, 2018 4.0 Great experience -I've recommended it to at least 3-4 other tech companies and have completed user research studies and given product feedback to help enhance the product experience. Greenhouse really listens to their customers' wants and needs and tries their best to build it into the product roadmap for you, and most times they do. Pros I've been a greenhouse user across 2 different tech/startup companies and it is the ONLY ATS that I would trust to handle and manage all of our candidate processes. The UI/UX is seamless and easy to use, and the reporting/metrics are very user-friendly for pulling. Greenhouse is the modern recruiter's best tool to keep things organized and flowing nicely, ensuring that no candidate slips through the cracks and by providing visibility to hiring managers and teams. Cons Greenhouse is a pricey software, so be aware that it is an investment, but one that will help streamline any recruiting process. Greenhouse is constantly updating/changing the interface (usually to improve the experience), so don't be surprised if you log in one day and all the sudden can't find something where it used to be. But their customer service is really good if you do happen to run into any questions/concerns. Review Source NR Nick R. Operations Lead, People Tech Used the software for: 2+ years ### "I've used Greenhouse for 3 years and I am my company's GH admin. " August 29, 2017 5.0 Pros Greenhouse is great. It's very customizable to your recruiting operation while providing clear guidance on how to best organize your operation. This improves your candidate/interviewer experience while maximizing your data/analytics and workflows. Their customer service team is top notch. They're friendly and helpful and always solution oriented. There's so much I personally like that I'll just have to list a few (in no particular order): - Offer Workflows (with approvals) - Job Setup - Customizable Options (Offer details, Job details, Tags, Candidate details) - Greenhouse Analytics (Okay I lied, this is my favorite) - Employee Dashboard - Referral Process (Posting to social media, tracking, organizing referrals as a referrer) Cons There isn't a lot not to like. Greenhouse is growing fast and their software is evident of that at times. There are some legacy situations that they've chosen not to prioritize (like bulk updating approvals on jobs) with their engineering time, but though the solution today is time consuming, they're obviously making progress to minimize the pains. When you use Greenhouse, you're using a tool that does more than track candidates, it helps you interview better and it helps your team become more confident in their hiring decisions. So, of course that opens the door for growing pains as they scale and learn what their customers need. On a more technical side. The way they've designed their API doesn't always make the most sense. They provide some resources to understand it better but until you're neck deep into when candidate\_ID and application\_ID are used and what historical information is connected to each, it's a bit like learning a new language. Review Source VR Verified Reviewer Talent Acquisition Associate Computer Software Used the software for: 2+ years ### "Greenhouse Fangirl" June 21, 2022 5.0 It's been great for us at our startup. Integrates nicely with other job boards, easy-to-manage pipeline, and robust job reports. Pros Very user-friendly and Greenhouse is always looking to improve their product (ie self-scheduling, kickoff feature, etc) Cons Integration with Google Calendar doesn't let you know when an interviewer rejected an invitation. Wish there were more placeholders (tokens) for email templates. Alternatives considered [Lever](https://www.capterra.com/p/142452/Lever/) Reason for choosing Greenhouse Better rating Review Source JV Jeraline V. Recruiter Computer Hardware Used the software for: 2+ years ### "It's alright" April 4, 2022 4.0 Overall, it's been decent. Aside from the cons and the not-so-great reporting side, it's been ok. Getting in touch with customer service over chat is pretty quick (I've never had to wait very long), but speaking to someone in customer success hasn't been the greatest. In the past I've had to schedule 1-2 weeks in advance to speak with someone. Perhaps the team is just really small but that's a long time to wait. Pros Once you learn how Greenhouse works, it's pretty easy to add candidates, run them through your process and schedule interviews. There's definitely a learning curve one has to overcome if they're a first time user (example: setting up new roles is a little backwards), but with enough repetitions, you'll get it. Cons I've been using Greenhouse since 2017 and there are still a couple of things that, back then I was tole Greenhouse was working on, but is still an issue. 1. Recruiting is not notified when an interviewer from our company declines an interview. There is no way to see that unless you bring up the calendar and click on the event to see if someone has or has not responded to the calendar invite. 2. Some of our interview invitation emails land in spam. It's actually more of a problem now more than ever. 3. Every so often the calendar in Greenhouse blinks when we're scrolling through days of the week when we're scheduling interviews. When this happens, we have to exit out of the scheduling function and start over again. Review Source VR Verified Reviewer Team Lead, People Operations Used the software for: 2+ years ### "Been using Greenhouse for 2 years - overall positive experience" November 9, 2017 5.0 Pros \- The interview kits and scorecards are great. Easy for my team and for interviewers to use. - The UI has continued to get better over the years; clearly the product is continually being improved and new features being built. - The live chat feature is really helpful (I've used it many times), though it's been a little confusing knowing if we had an Account Manager to call with questions; I believe we had one when we first signed, then were told later we no longer had one, now we have one again? - Lots of helpful integrations, with G-Suite, Docusign, Linkedin Recruiter, etc. Cons \- Reporting functionality is rather lacking. I find it not useful and challenging to use. My team uses excel sheets outside of Greenhouse to manually track all our metrics, like time to fill and how many screens it took to get to a hire. - Pricing spikes if your employee count grows, so you may be paying significantly more for the same product in a year or two. - Keeping track of passive or prospective candidates is nearly impossible. Unless someone is an active candidate in an active job, it's likely I'll lose track of them. Review Source Jeremy C. People Operations Generalist Education Management Used the software for: 1-2 years ### "A solid ATS" April 20, 2023 5.0 A very positive experience with Greenhouse. I was previously using an ATS that was decades old, and the amount of functionality that is in Greenhouse is mindblowing. Pros Greenhouse provides multiple integrations and automations for every organization. I appreciate that I can automatically send info over from our ATS to our onboarding and HRIS systems. Cons Setup can take some time. Greenhouse is a bit complicated on the backend, when you're setting up automations and integrations. Review Source Sandra G. Clinical Recruiter Hospital & Health Care Used the software for: 2+ years ### "Best ATS" July 15, 2022 5.0 It's one of the ATS that I have ever used. I have used it in two previous roles, so when I joined the new organization, I recommended we use GH. I was happy when it was approved!! It makes things easier walking people through the entire recruitment cycle. Pros I like all of the processes you can build when managing different job requisitions. It's easy to schedule for both the recruiter and the candidate. Cons Analytics but it's probably because I'm not using it to its fullest potential. Alternatives considered [Lever](https://www.capterra.com/p/142452/Lever/) Reason for choosing Greenhouse I have used it before. Review Source CL Chakkrit L. People Technology Junior Analyst Information Technology and Services Used the software for: 1-2 years ### "Greenhouse Recruitment, a powerful recruiting tool with minor limitations" April 28, 2021 4.0 The problem that Greenhouse is solving for us is by serving as a recruitment platform. All candidates will flow into this system in which the recruiter will screen, move the candidates between stage to be able to track in what stage the candidate is in now, and after the candidate is hired, through integration, the candidate data will be sent to other HRIS systems that the company used. Since we never used other recruitment systems before, we can't say that Greenhouse is the best of its kind. Pros Greenhouse Recruitment is a simple tool that new recruiters can quickly learn how to use within a couple of days. Greenhouse also provides system-related articles on Greenhouse Community that can be easily pulled up when search on the Google search engine as well. Moreover, Greenhouse creates their knowledge-based article in a way that both informs the access requirements to perform a certain task and the article itself is easy to understand. Greenhouse also can be integrated with other HRIS systems such as Workday as well. Cons From an end-user perspective, I think that Greenhouse is flawless. However, from an admin perspective, Greenhouse has many flaws. For example, in order to merge candidates, Greenhouse requires the user to have the same access on both jobs that both candidates are in. As a result, our admin team needs to be the one merging the candidates for the recruiter as offer access cannot be given to recruiters for jobs that they are not responsible for just to merge. Moreover, as an admin, it will take some time to learn about the system, and most importantly, the system is limited to customization. Review Source Susan G. Project Manager Management Consulting Used the software for: 2+ years ### "Greenhouse & Go" March 19, 2019 5.0 We love Greenhouse. We are able to bid on larger contracts knowing that we will be able to ramp up and source new hires very quickly. We are very happy to have a ready pool of well qualified candidates in GH, ready to go. As a workflow tool, we can monitor and improve our own performance and track our success. We have transparency among users so we don't drop the ball on hot candidates. Very happy! Pros We found Greenhouse very easy to implement. As all small companies, we wear many hats and had to work our implementation plan around our other responsibilities. It was very easy to knock out a few items on our task list every day while keeping all the balls in the air. I've also found Greenhouse to be user friendly for my colleagues who are less focused on recruiting, but still need to jump in from time to time. Cons The "search" options are good but could be a little more robust....seems like the default settings slow us down a bit. When I want to search through "All Candidates", I have a few resets to do in order to get the whole database. Review Source MW Megan W. Talent Acquisition Partner Human Resources Used the software for: 6-12 months ### "A Good Hiring Experience for Everyone" December 22, 2022 4.0 Overall, I have been very impressed by the software. It helps us handle large amounts of applications and candidates. Pros The feature has many options that provide automation in all steps of the hiring process. This makes it really nice for high volume roles that have hundreds of candidates applying at once. The automations still provide a person touch, though. Cons Because the software has so many features to it the learning curve does take quite some time. It was hard to learn everything that the software provides, but is worth it if you are willing to put in the time and effort. Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Company hiring needs getting larger. Review Source MS Marc S. Lead Talent Sourcer Computer Software Used the software for: Less than 6 months ### "Overall satisfied, though A LOT of manual configuration required" May 19, 2020 4.0 Overall experience is positive so far - Apart from the time & effort taken to learn a new product the Talent Acquisition team is enjoying it so far, our Hiring Managers like it, and we've received no negative feedback from applicants. That said, though there are too many parts that need to be changed manually, including many parts of the job templates, salary data assigned to jobs/templates, application questions, application confirmation emails, etc.. There needs to be more focus on put on allowing bulk-edits. It's an arduous, time-consuming task to make updates (to something as simple as a line we might want to add or remove from a job description on benefits we offer) and that time can be spend on more value-creating tasks. Pros The amount of integrations Greenhouse with other software is great; The UI is intuitive; Ease of use for hiring managers and interviewers who access the system. Cons A tremendous amount of manual work is required during the implementation, and for ongoing updates to job templates. There was also a lack of live or customized training by Greenhouse during implementation - just videos and how-to's on their support page. So I would try my best to figure things out and spend a lot of time manually doing things; then a week or two later, we'd realize something was off or a setting needed to be redone and we'd have to manually re-do it -- Some more hands-on, customized, live help from the get-go and throughout implementation would have been helpful so that we didn't need to spend hours and hours on manual tasks. Alternatives considered [Lever](https://www.capterra.com/p/142452/Lever/)[SmartRecruiters](https://www.capterra.com/p/123833/SmartRecruiters/)[Workable](https://www.capterra.com/p/130175/Workable/) Reason for choosing Greenhouse Overall, we were more excited about the features that Greenhouse offered. The quality of the demos we received, cost, and other aspects factored into the decision as well of course. Review Source PK Parth K. Web Developer Staffing and Recruiting Used the software for: 1-2 years ### "Easy to use ATS with excellent integrations and easy design" December 16, 2022 4.0 Pros It's also crucial to be able to arrange appointments directly in Greenhouse and view the hiring managers' schedules. I picked it up quickly, and sources and recruiters may easily utilize it on a daily basis. I utilize the reminders function the most since I really appreciate it. Greenhouse reporting is still today by far the most complete and user-friendly. We need to move forward right away to assist us actually tailoring every stage of the process, including scorecards and our approach, to guarantee we're not being prejudiced. This includes developing tactics to help locate and advance individuals that satisfy particular categories. I appreciate how open they are to suggestions and how they work to make the product better. Cons I wish there was a way to alter the demographic questions and the candidate survey questions. The only drawback is that a few integrations didn't function with the previous systems we utilized, forcing us to move or change accounts. If it looked more like a high-quality website, I may appreciate it more, but again, this is so little that it would never stop me from recommending GH. Postings for jobs are another instance. You must publish the same job many times if you want candidates to believe you have positions available in each city. Review Source AA Annie A. People Operations Partner Defense & Space Used the software for: 2+ years ### "Greenhouse made my life easier" January 26, 2022 5.0 Our overall experience has been great. No complaints. Pros I love that there are organized steps and the layout for end users who are interviewing and also applicants, it is so great! Pretty much all the features are great. Cons The thing we would like to see change would be an option to send reference checks automatically right after the offer letter stage has been completed. It would save us time. Reason for choosing Greenhouse Greenhouse offered us exactly what we needed. Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Bamboo HR was terrible. Review Source Pierre R. Global Talent Acquisition Manager Legal Services Used the software for: 6-12 months ### "Greenhouse turned out to be a great tool for a fast growing company like ours" November 9, 2017 5.0 faster recruitment cycle, better internal communication with all stakeholders involved in the Talent Acquisition process. it is probably one of the factors that made Yerra Solutions a recipient of the 2017 "Great Place to Work" Award Pros The implementation turned out to be easy and straight forward, with great customer support along the way... Creating new job openings is simple, with many items easy to customize to our specific process. Creating new candidate profiles is straight forward with the integrated CV parsing. Generally speaking, navigating through the system is smooth and dummy-proof. Greenhouse helped us reach the next step of our business grow and development, with standard Talent Acquisition processes in all our geographical locations across the globe, while always proposing applicants a professional experience. And just as importantly, it helps us share information and integrate totally the Talent Acquisition functions within the "business" functions, facilitating exchanges with interviewers and hiring managers. Cons Due to data privacy protection compliance, we cannot provide access to Greenhouse to all our workforce, which limits the capacity of employees to make direct referral Review Source RA Rebecca A. Event Marketer Computer Software Used the software for: 2+ years ### "Greenhouse is great for managing applications! " May 20, 2023 5.0 Greenhouse is an essential part of the recruiting process. From keeping our pipelines healthy, dispositioning candidates in a timely fashion, and all other important functions, Greenhouse helps us grow! Pros Greenhouse has a bit of a learning curve. This is NOT to say that it's difficult to use, but to say that it has many features that take time to educate the teams on. I like how you can extensively see user history and merge candidate profiles. Cons The scheduling feature leaves some things to be desired. With other apps like GoodTime you get better interviewer data that allows you to identify trends that optimize the interview process. Alternatives considered [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing Greenhouse We decided to use these product in tandem with Greenhouse Review Source YB Yiorgos B. Head of Talent Transportation/Trucking/Railroad Used the software for: 2+ years ### "The most robust ATS out there" November 18, 2022 4.0 I'm a big fan of Greenhouse - it does it all. It's a recruiter's best friend! Pros Greenhouse absolutely delivers when it comes to improving and measuring your recruitment process. You can build so much into Greenhouse, particularly as scale your recruitment function. Cons Given the volume of what you can do with Greenhouse, it can be complicated and as a result, be underused. It will benefit you to have a super user who's mindful of making sure you're leveraging Greenhouse fully.Greenhouse is also expensive and has inconsistent pricing. It's a big investment. Alternatives considered [Breezy](https://www.capterra.com/p/141702/Breezy-HR/)[Lever](https://www.capterra.com/p/142452/Lever/)[SmartRecruiters](https://www.capterra.com/p/123833/SmartRecruiters/) Review Source TT Tilly T. Talent Partner Information Technology and Services Used the software for: 2+ years ### "Does what it says on the tin " March 1, 2024 5.0 Pros Easy to use and clear for hiring managers to use. Cons The reporting side could be better - can find it quite bulky but i suppose the more data you add the more you get out of it. Review Source VR Verified Reviewer Director of Development, Mic Productions Broadcast Media Used the software for: 2+ years ### "Good insights, but not fully intuitive" November 14, 2018 4.0 Overall, I am glad we use Greenhouse. It is not fully perfect as a software, but it is certainly helpful and has interesting bells and whistles. Pros Greenhouse is what we use to bring together our recruiting team and hiring managers when finding the perfect fit for our company. It's aesthetically pleasing, very helpful for creating a complete tracking system for candidates, and shines brightest as a space to collectively share our thoughts on candidates. We use greenhouse religiously at my company, and I like the transparency that the service provides. Some additional helpful tools: Greenhouse allows you the ability to customize questions/fields for applicants, which helps us to identify the strongest candidates at the submitting stage. You can also track how well your posting is doing -- it tracks where applicants come in from, which is helpful for our hiring team. Cons As mentioned in the title, the software is not fully intuitive. I've spent more time than I like clicking around trying to find a candidates original resume and cover letter. It feels like some features are buried or hard to find -- Greenhouse could do some work to direct traffic a bit better. Review Source VR Verified Reviewer Sourcer Computer Games Used the software for: 2+ years ### "Greenhouse is easy to use, good UI and very intuitive " October 8, 2022 4.0 I've been working with Greenhouse for over 5 years, I am very happy with the experience overall. Pros I love the ease of moving candidates through stages, easy to read and find scorecards and post jobs externally. Cons It takes a lot of customization upfront, I'd encourage you to work with their customer success team and implementation team to get the exact functionality you desire. Review Source VR Verified Reviewer Associate Director- Talent Acquisition Marketing and Advertising Used the software for: 2+ years ### "Enjoying Greenhouse " December 1, 2022 5.0 Pros Greenhouse is super easy to use and navigate. Learning this tool is just a matter of weeks.It gives you a clear dashboard of your hiring situation at a glance. Cons Its a bit costly tool for small or new aged business but if cost is not an issue, go for it. Reason for choosing Greenhouse Yes Review Source Talk to a Capterra advisor for free and get results within 15 minutes.