# Page 4 | Greenhouse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Greenhouse the right Applicant Tracking solution for you? Explore 737 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133100/Greenhouse/reviews --- Greenhouse 4.5 (737) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 30th, 2026 # Page 4 - Reviews of Greenhouse ## Showing most helpful reviews Showing 76-100 of 737 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KC King C. Talent Acquisition Financial Services Used the software for: 1-2 years ### "Always Laggy and horrible Customer Support" July 16, 2024 1.0 Bad - wouldn't recommend to any businesses, unless you're looking for a system that is slow and a CS team that is less than responsive. Pros Not comparable to other ATS systems. Its laggy and GH has historically had horrible customer service where they respond 1 month later or don't respond at all. Not satisfied at all with using Greenhouse especially for the current price range. Cons As an ATS tracking system the basic is for it to load pages quickly and with ease. Needing to wait 10+ minutes for a candidate profile to load is unacceptable - or the other case is you spend 10 minutes waiting for the page only to have troubles w GH servers on accessing the information. What needs to be done is for you to restart your browser - delete your cookies and hope GH has fixed it. Only to find they haven't and you've wasted half your day trying to access webpages on GH. Review Source JS Jade S. Hr Human Resources Used the software for: Less than 6 months ### "Used as an agency portal" April 24, 2025 3.0 It is okay as an applicant tracking system for companies to use Pros Separate links for job postings so easy to sign post them to candidates Cons The formatting and design is not the most pleasing compared to others Review Source GC Gary C. CFO COO Renewables & Environment Used the software for: 2+ years ### "Greenhouse has helped us hyperscale" May 24, 2024 5.0 9/10. I took off 1 point due to the navigation sometimes is not clear. Also sometimes the interview requests go awry Pros The seemless process flow. We really like how we have been able to remove 'gut feel' from all of the interview processes Cons Navigation can sometimes be an issue as it is not always clear Reason for choosing Greenhouse Recommendations from other hyperscale companies. Review Source Angelina C. Technical Recruiter Computer Software Used the software for: 2+ years ### "Greenhouse - a great recruitment tool" April 26, 2023 4.0 While there are many valuable features for recruiting and hiring, I have found that some people find the software to have a steep learning curve. Some companies may also find the limited customization options frustrating. Additionally the reporting is not as great as it could be. However, overall, this is a ATS software that is widely used and people generally have positive experiences so it remains a popular choice for recruiters and HR professionals. Pros I like the notes section that is available to add on candidate profiles. This helps while screening the candidates and keeping valuable information for other team members in the recruitment process. Cons Sometimes there are too many options and buttons on the ATS that makes it quite difficult to learn. Reporting capabilities could be better as well. Some teams may spend too much time learning the ATS instead of recruiting on the tool. There are limited customization options and integration issues which can cause problems with data consistency Switched from [Workday Talent Management](https://www.capterra.com/p/264765/Workday-Talent-Management/) Company decision Review Source MB Michael B. Senior Technical Recruiter Insurance Used the software for: 2+ years ### "Greenhouse is useful, but very confusing to navigate" June 23, 2022 4.0 Greenhouse makes it very easy for everyone on our recruiting team to have access to candidates, their interview performance, and previous interview plans. It's helpful for keeping things organized and preventing things from falling through the cracks. That said I wish the learning curve was less steep when we onboarded new folks. Pros Greenhouse has a ton of functionality. You can keep track of candidates, you can email them, schedule emails, deal with candidates in bulk, review applications, keep track of people who applied previously, and so much more! There is a ton of power built into this platform. Cons I wish it was easier to navigate. It is very hard to get new teammates and hiring managers up to speed because it's unclear what's a button and what's not (the new update made this slightly better). It's also hard to make that much power and functionality simple to navigate. Honestly having clearer visualizations by interview pipeline of the candidates, their stages, and response times, would really improve something that feels crucial but missing. Review Source VR Verified Reviewer Senior Talent Researcher Telecommunications Used the software for: 2+ years ### "The cream of the crop of ATS" June 17, 2023 5.0 Rapidly growing needs to scale that Twilio experienced in 2021-2022 its recruitment efforts to meet increased hiring demands. We used Greenhouse ATS to automate job postings and implement bulk actions for efficient candidate management. With the system's scalability and robust reporting, Twilio was able to handle a higher volume of applicants, maintain hiring standards, and quickly identify areas for process optimization. Pros Greenhouse ATS is a remarkable tool that stands out from others. One of its key strengths is its intuitive and user-friendly interface, making it effortless for recruiters and hiring teams to navigate and manage the hiring process efficiently. With its seamless integrations with various job boards and seamless collaboration features, Greenhouse ATS is truly a comprehensive solution that enhances productivity and helps organizations build exceptional teams. Cons The complexity and learning curve associated with setting up and customizing the system. It can require time and technical expertise to fully leverage its capabilities, which may pose challenges for less tech-savvy users or smaller organizations with limited resources. Lack of built-in email templates, which can be time-consuming when communicating with candidates. The system's reporting and analytics capabilities are not as robust or customizable as one ideally preferred. Review Source LV Lone V. Recruiter Human Resources Used the software for: Less than 6 months ### "This is the best recruitment/HR tool!" August 5, 2022 5.0 Love it! Pros I have been working in recruitment for over 2 years with several tools, and since I started using Greenhouse, I find every day a thing why I love it even more. The possibilities are endless with all the integrations, the customer success and content are really easy to follow, and it's such a great system for us and candidates. If I don't know how something works or I think "this would be nice" and I google it, it's always possible/to solve with Greenhouse Cons Only thing is the job posting. it's take a while before it's posted on the board. When we want to post it on indeed remote, then we loose it on the jobboard & when we copy paste part of a text in the job post from word, then we set up is different - eventhough we use the same colour/type etc, it still is shown differentl Alternatives considered [Tellent Recruitee](https://www.capterra.com/p/140650/Recruitee/) Reason for choosing Greenhouse the possibilities Switched from [Tellent Recruitee](https://www.capterra.com/p/140650/Recruitee/)[Recruit CRM](https://www.capterra.com/p/174348/Recruit-CRM/) work change Review Source VR Verified Reviewer Talent Acquisition Partner Computer Software Used the software for: 6-12 months ### "Be prepared to be frustrated " September 27, 2022 2.0 This has been probably my least liked system I've worked with in a long time. I unfortunately cannot recommend it to anyone. Pros Being able to schedule emails is probably the only useful thing I've gained from using this system. Cons It was extremely difficult for implementation. The support during and after implementation has not been good. It's not set up in a manner where multiple people can be working on the same requisition. It also does not do well with large amount of candidates. Many of the views you have in the system are limited to seeing 10-30 individuals in a list. So if you have more candidates than that, you're adding in many clicks to navigate all your candidates. Alternatives considered [Lever](https://www.capterra.com/p/142452/Lever/) Reason for choosing Greenhouse Past relationships with the owner of Greenhouse. Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Our old system could not do what we needed it to. Review Source Response from Greenhouse Software October 13, 2022 Hi there, Thanks for taking the time to review Greenhouse. I'm sorry to hear your experience thus far has not met your expectations. I want to share that we do offer on-demand learning resources and live training where you can connect with peers and access helpful support. https://support.greenhouse.io/hc/en-us/sections/9405519602587-Customer-education- We respect your anonymity, but welcome you to reach out directly so that we can resolve your support issues at ghcustomers@greenhouse.io. In regards to your product feedback, we design Greenhouse to be collaborative (ex: multiple reviewers at various job stages, candidate score cards, etc). In regards to the views in the system, we do this to be ADA compliant as part of our recent reskin. Best, the Greenhouse team Su In P. Head of Talent Computer Software Used the software for: 2+ years ### "Best ATS there is for scale and functionality" September 9, 2022 4.0 Pros It definitely has the most features and flexibility for recruiters & candidate management + interview processes + templatizing + feedback submission. Cons It's not as great for sourcers to track information, but the Gem integration helps out a lot. I wish there could be some customization in candidate surveys based on teams, HMs, etc Alternatives considered [Lever](https://www.capterra.com/p/142452/Lever/) Reason for choosing Greenhouse Better features, more intuitive, and overall easier workflow. Everything from permission setting, merging duplicates, seeing the necessary info was easier with Greenhouse. Lever has too much overhead. As a note, this review is based on my feedback from the past 7+ years of using Greenhouse not the most recent job. I'm actively looking to get a current startup I'm consulting for to move from Lever to Greenhouse. Review Source LC Liza C. HR Officer Renewables & Environment Used the software for: 2+ years ### "Best management to guarantee talent search and recruitment is completed transparently" June 1, 2022 5.0 Greenhouse has enhanced our capabilities by accessing the best talents, as well as streamlining the interview and appointment procedures, and ensuring that all these processes are carried out with high transparency, ensuring to a large extent that the job is given to the right person. Pros I love the fact that Greenhouse provides our organization, especially the human resources department, with many possibilities to publish job advertisements and also receive resumes from those interested and filter them to reach the main candidates for the job. Greenhouse ensures that all these processes are carried out in complete transparency, so that a comprehensive file is designed for each candidate that includes his basic information as well as the comments of the superiors on the interview as well as the evaluation procedures. Through Greenhouse, we have a database that includes an archive of the best applicants for the vacancies we announced with the evaluations of the company's officials so that we can use it at any time when needed to appoint a new member to one of the vacancies. I also like the possibilities of linking with Linked Job so that we can publish employment advertisements and also obtain lists of the most suitable candidates for the advertised job vacancy and send invitations to them to apply or conduct interviews directly. Cons I love the fact that Greenhouse is easy to use and more flexible than other similar systems; all the procedures we implement to reach the best candidates are smooth, and the support teams at Greenhouse are always ready to answer any inquiries and provide the required support. Review Source CJ Caren J. Assistant Sales Operations Financial Services Used the software for: 2+ years ### "Very useful for attracting the best talent to the organization." April 6, 2022 5.0 Greenhouse made the interview process easier. Greenhouse also helped us broadcast recruitment advertising across platforms, track and engage with those who expressed interest, and automatically filter CVs to find the top prospects. It also enabled us to store all records and mails, as well as interview procedures and specialist observations. Pros Greenhouse is incredibly inventive and efficient, with simple access to applicant sites, email correspondence, CV, and interview feedback, all in one location on the cloud. Interviewing candidates is no longer a problem, and it keeps both parties engaged by sending timely emails that ensure no party misses interview time and notifying them if the appointment is rescheduled or canceled. We can use personalized contact for alerts, offer letters, and job descriptions. Greenhouse is simple to use, delivers great reporting, and is reasonably priced. Thanks to Greenhouse's clear user interface and smart functionality, recruiters can easily access all the resources they need to pick the top job candidates. Other fantastic features include sending comments and ratings to superiors through email. My favorite aspect of Greenhouse is its connection to LinkedIn, which allows me to source and address elite people in a formal way. Cons To get the most out of Greenhouse's characteristics, we need the coordinated efforts and participation of the work team, each according to their specialty, to make the procedures proceed as intended. In certain cases, I lose track of my notes after interviews because I don't submit my draft, thus I lose track of what I said to the candidate. I believe in increased automation. Review Source ES Eliraz S. People Analytics & Processes Computer Software Used the software for: 2+ years ### "It's a clicker, but seems to be the best option around for medium sized companies" May 2, 2022 4.0 It is the Recruting team's main and almost only tool to manage their work, and the rest of the org uses it robustly for interview feedback, tracking and for submitting referrals. Pros \- When managed tightly, it can produce very good data to keep track of your recruiting efforts. - It is almost a one-stop-shop for recruiters and coordinators. - Some of the recent changes are in the right direction, especially the visualized pipeline (which still needs work but it's finally there), and custom reports. - It is nice that all employees can submit referrals directly as well as by trackable links. - Interviewers and hiring managers manage to submit their interview feedback relatively easily and reminders seem to work well in encouraging the, to do so. - If this is the first ATS you've worked with it's great. - From what I hear from other companies it doesn't sound like any other system is significantly better for mid-sized companies. Cons \- It requires a very knowledgeable admin to be on top of things to be used correctly. - We use a plethora of integrations (most of them are not out of the box) to get the most out of the system, mostly around notifications and reports. - As a recruiter/ manager It is impossible to get a full picture of my assignments and tasks. You need a billion clicks to do every task, there's no one place to see ALL of your positions/candidates and manage them easily. - The only way to keep track is by setting notifications that flood your inbox. - Reports are ok but not nearly as intuitive as they should be, we now use an external system for that. - Support is still terrible, they added some reps in the EU time zone but they are at a lower level than the ones in the US so most of the time it doesn't solve the time difference problem, I hardly ever get anything from the support that I don't already know, they mostly tire us with asking for endless links and screenshots until we give up on the problem. - We have monthly meetings with our CSM which are fine for getting heads up on product releases and best practices but are never enough when we have a technical difficulty and there's no way to see anyone technical ever. Review Source Kelly M. Head of Recruiting Computer Software Used the software for: 2+ years ### "Happy Greenhouse User" September 25, 2020 5.0 Overall pleased with Greenhouse and think it's a solid ATS. Pros I chose to use Greenhouse because it was the tool that made the most sense and aligned closest with the recruiting process I built for Calendly. Their scorecards and stages are similar visual and stage how we approach recruiting perfectly. They have been incredibly innovative recently with their new features and upgrades and I continue to be impressed by the product roadmap. Cons I think their reporting is not intuitive and feels clunky. I don't think they have a great visualization into pipeline for non recruiters. So if a hiring manager or executive wants to see how a specific role is progressing I don't think it's easy for them to do or see. There are also a lot of clicks to get somewhere or get back to something. Alternatives considered [Lever](https://www.capterra.com/p/142452/Lever/) Reason for choosing Greenhouse The approach Greenhouse takes to recruiting process setup is more aligned to the recruiting process I had built for our company. Review Source VR Verified Reviewer HR Director Health, Wellness and Fitness Used the software for: 6-12 months ### "A good ATS but could use some additional features to uplevel to the current AI market" April 29, 2023 4.0 Overall greenhouse is a GOOD system, but not GREAT. I've worked with them in the past, as well as other systems such as lever, and feel they could do a fair bit to be the best in class ATS (which they were on track to be several years ago). I'm still using them, and am hopeful that their product roadmap will get them there! Pros I really love the search tool, you're able to search key words in resumes to narrow down on ideal candidates. I do wish there was a slightly better function for this (maybe in the future you could type in key words during applicant review and have those applications pop up?).It's also great that you can put notes tagging other folks so they're able to see key bits of information or profiles of interest. Cons One feature that I've found both extremely valuable AND lacking is the self scheduling tool. If you would like to set up ONE interview - the tool works fantastic. But if you would like to - for example - set up a panel of 2 interviews, or an interview that has two interviewers, the tool does not function. It also can't reschedule if someone would like to choose a different time slot. Though the tool is good in theory, it certainly does not meet expectations. Additionally, we've struggled with the user functionality for our manager. It takes a lot of training to get them in the system, and don't even get me started on trying to get their google calendar synced with the system... Switched from [Lever](https://www.capterra.com/p/142452/Lever/) Lever did not meet all our needs. Review Source CD Chiel D. Associate Financial Services Used the software for: 6-12 months ### "Greenhouse review" May 13, 2024 5.0 Pros \- Good workflow management for applications Cons \- Interface is not ideal and sometimes it's hard to open for instance CVs Review Source Ricardo G. TA Manager Computer Software Used the software for: 1-2 years ### "Greenhouse Review" September 14, 2023 4.0 It was great in general. Pros It has been the best ATS that I have used even though I used it 5 years ago and I am pretty sure they have had a lot of upgrades in User Experience. Cons reporting and analytics aspect as it was a little messy. Review Source Akshay S. Digital Analyst Computer Software Used the software for: 2+ years ### "An effective tool for applicant tracking" May 11, 2023 4.0 Greenhouse is a popular, feature-rich recruitment software which offers a range of tools to streamline the hiring process. It has a steep learning curve but is one of the better tools on the market. The pricing and limited reporting capabilities may dissuade some early stage companies, but it is definitely a great solution for established companies with structured HR teams and ops. Pros Greenhouse has a user friendly interface which is intuitive and easier to use than other competitors at the same price range. There are also ways to customize recruiting workflows, which enables a streamlined process which evaluates candidates consistently and fairly. There are extensive integrations with other HR tools and systems such as background check providers and payroll systems like ADP. It also has reporting and analytics features. Cons Greenhouse is one of the most expensive options on the market which makes it a barrier to entry for a lot of early stage startup companies. There is also a steep learning curve for the user as their training resources aren't the best. The ability to customize is limited in terms of reporting features and the customer support can be slow and unhelpful at times. Switched from [Lever](https://www.capterra.com/p/142452/Lever/)[Workable](https://www.capterra.com/p/130175/Workable/) It was a company decision Review Source VR Verified Reviewer Founder, CEO Management Consulting Used the software for: 1-2 years ### "Phenomenal features, easy to use - but extremely high priced, not great support/export" May 21, 2018 3.0 Helpful to map out a recruitment journey in one place. But can be done with more control of your data in many other HR tools. Pros Intuitive features and easy to process between steps Helps to ensure consistency between interviews, plans, and third party integrations for staff intake and hiring. Easy to post jobs and link multiple job posts to the same position internally (newer posts get more applications, but don't need a new job inside the portal) Allows for constant hiring, and deep analytics on use of HR teams time and performance - Really not a fit for small or midsize firms, you can tell its great for the enterprise Cons \- Support is great initially, then is not as helpful after execution (contract lock in) - Pricing is annual, and very high - Hard to justify the ROI for convenience on HR team - Pricing is completely based on size of the company (meaning how much you can afford) vs. the use of the platform or feature set - Prohibitive annual, upfront, and renewal terms - Company tried to renew automatically within contract notification periods, without confirmation/touching base previously, and expected higher contract terms without discussion or proposal - Exporting data is non-functional. Only left with Resumes and not full details, notes, or other data your team may have created (Keep that in mind when spending time analyzing candidates and for legal/compliance) - Really consider how your team will use this, and if it is either a time saver or money maker for recruiting. Chances are, it's not - but it is convenient in one place. But once you're in it - very hard to leave and difficult to offboard. Review Source VR Verified Reviewer Head of People Ops Used the software for: 2+ years ### "Comprehensive Solution, Broad Integration Partners" November 7, 2017 4.0 Pros No glaring holes in the tools a small-to-medium sized organization needs to track, manage, evaluate, and hire candidates. Lots of push-button integration partners to drive downstream workflows, such as Background Screening, and HRIS export. Cons Heavy configureability means heavy variation between customer setups. This is true in nearly every software solution, not just Greenhouse. It would be great to see Greenhouse take more of a lead in providing good examples of objective candidate evaluations. Scorecards that coach interviewers on how to objectively evaluate certain attributes, etc...there's plenty of research out there on preventing bias in interviews, and how evaluate candidates more objectively. We'd welcome Greenhouse to take away some of the 'configurability' in favor of stronger leadership on evaluating technical and non-technical qualities objectively and without bias during interview. BambooHR, an HR Information System, does a great job of leading their customers by designing functionality that support best practices in performance review, performance management, and goal setting. They simply don't allow their customers to configure their way out of doing good reviews. They explain the research behind employee engagement, good reviews, and stick to their guns. This is good industry leadership, Greenhouse could learn from that. "Choose your own path" isn't always the best. Review Source VR Verified Reviewer estudiante Renewables & Environment Used the software for: 1-2 years ### "Aplicacion perfecta para el contrato de trabajadores" February 18, 2023 4.0 me mantiene informado sobre el pipeline, los SLA y el seguimiento de los candidatos a lo largo del tiempo.Trabajamos con Greenhouse para encontrar soluciones a algunos de los problemas más difíciles de la contratación. Greenhouse nos facilita el seguimiento de nuestro desarrollo. Añade estructura al caos que supone la contratación y mantiene informados a todos los implicados en cubrir un puesto sobre el estado de la cartera de candidatos. Pros Como cualquier ATS, GH es fácil de usar. Utilizar GH es sencillo para cualquiera que haya pasado algo más que un breve periodo de tiempo en selección de personal. Aunque nunca he asistido a una sesión de formación de GH, me considero un usuario experimentado por lo fácil e intuitivo que es el software. Las numerosas conexiones, como Gem y Docusign, realmente completan el paquete, en mi opinión. Actualmente estamos investigando el complemento CRM, y si es tan fiable como el ATS, preveo que lo utilizaremos. Cons No tengo ninguna queja especial sobre el artículo. No obstante, estaría bien poder compartir informes con las partes interesadas con datos en tiempo real en lugar de solo un resumen por correo electrónico. Review Source BB Brian B. Director, Talent Acquisition Computer Software Used the software for: Less than 6 months ### "Pretty Close To A Silver Bullet!" December 9, 2016 4.0 We use Greenhouse as the platform for all recruiting functions globally. Prior to implementing Greenhouse, we had a lot of manual processes in place and the recruiting function as a whole was decentralized. There was no central repository for all recruiting-related information. With Greenhouse, we were able to align the team globally, centralize all functions, automate processes, and create a better hiring experience for managers. Pros Reporting - In my role, I need to be able to diagnose where the breakdowns are in recruiting, and the system’s many canned reports help me do that. While Greenhouse doesn’t have the ability to let you build custom reports, there are enough reports available that I don’t have to do that. It’s also been very useful for me to get weekly recruitment reports from the system so I can see activity from a high level. All this lets me keep my finger on the pulse of hiring, and report effectively to the business where we are with progress to plan, while at the same time advising on trends I’m seeing and actions we may want to take. Interview Kits/Scorecards - Another great feature of the system. Getting everyone on the same sheet of music has been invaluable. Once all scorecards are input then the manager can see all of the feedback and make a decision. As I’ve mentioned, centralization is important to us and having all the feedback in one place makes it easy on recruiter and manager alike. And the interview kits are a great way to set everyone up for success because they can be customized so that the whole interview panel takes the same approach, or each interviewer can be tasked with a specific question set. And it’s all so intuitive and easy to use. Several of our senior executives have set the standard for user engagement with Greenhouse! User experience - This was one very key area for us. We believe that recruiters are partners to managers, and for them to want to engage on that level, we needed a system that was user-friendly. And Greenhouse is definitely user-friendly. We have a high level of engagement here which has helped to further our goal of creating a culture of recruitment here. Cons Reporting Customization - Although there are many canned reports that cover a variety of areas, I still have to export multiple reports in order to build a report which tells the story I’m trying to tell. User Access Customization - I understand this is something on their product roadmap. It would be great for them to get more granular in terms of access-level functionality. Review Source VR Verified Reviewer Recruiter Internet Used the software for: 2+ years ### "Industry standard product - design could be improved " July 27, 2020 3.0 Greenhouse is a solid piece of software in that you can get it to do what you need it to do, to get the work done -- all that said, it's not as simple or easy to use as I would hope and their customer support/success is mediocre. Pros Greenhouse offers the capability to do every action or thing you'd need to do as a recruiter. There is a feature for everything! Greenhouse is also the industry standard for midsize startups. Candidates and other recruiters are very familiar with it so everyone talks the same language about utilizing it which makes a big difference collaborating. The other plus of Greenhouse is that it's super customizable so with enough research and energy you can get it to do mostly anything you want it to do! Cons My biggest issue with Greenhouse is it's design. It's not a very intuitively designed product. I've had to learn how to use it rather than naturally being able to figure out or discover how to use new features. Also, I've found Greenhouse support to be pretty slow in responding. We also didn't receive a lot support around implementing best practices from any kind of CSM or account manager. Their model is mostly just reach out to customer support, but that model doesn't help us more efficiently and strategically use the product... Lastly their reporting and analytics capabilities are clunky and not intuitive either but they get the job done with enough input. Review Source Neeraj B. Senior IT Recruiter Staffing and Recruiting Used the software for: 6-12 months ### "An Excellent ATS Tool To Make Hiring Process Smoother" August 5, 2022 4.0 It has made the hiring process easy as it integrates well with other platforms. It also can incorporate with LinkedIn which saves me time as it brings candidates automatically instead manually. It allows viewing a candidate's pipelines which helps to know the active number of candidates for interview. It helps to gain insight into recruiting data that can be interpreted by the team and can be shared with stakeholders. Pros It really has impressive features and has made our hiring process smoother. We can post jobs internally so that employees can give referrals and track their referred candidates. We can also review candidates and can schedule interviews. It is easy to use and has an excellent user interface. It required little or no training to use this software. Its customer support is quick and beneficial. Cons It is undoubtedly the one-stop solution for the hiring process but there are some areas to improve. When an employee refers a candidate, it takes hours to reflect on the dashboard. It has removed the link to view job posts while reviewing applicants. We must leave the applicant's review mode to view the job post. The background verification option should have more details and additional steps. Review Source Avni S. Sr. Talent Partner Computer Software Used the software for: 2+ years ### "Solid ATS" March 12, 2019 5.0 Overall, I've had a positive experience with Greenhouse. I like that you can schedule interviews in it as it connects to google calendar or outlook. The customization of scorecards is a huge plus so you can make sure interviewers are testing on accurate material. I love also how greenhouse sends automatic reminders to interviewers to submit their scorecard. This eliminates unnecessary emails from me. If your a small company, I think your really benefit from Greenhouse. Pros Greenhouse is an easy ATS to use. It's easy to create job reqs, job posts, and you can customize your evaluation form aka scorecard. When we initially got Greenhouse, we set up training sessions with interview teams on how to use the platform. Majority of the feedback we received from our interviews teams was that it was extremely easy to use. I also loved how greenhouse has tutorials so we were able to leverage that as well. Customer support has been wonderful, anytime we've had an issue, we can easily connect and chat to a customer service agent. I also love the share jobs to social media feature where you can connect your linkedin through greenhouse and share jobs that your company has. Cons The metrics can be improved on. I wish there were more metrics on how many people in the company share the most jobs to their social network. Also, sometimes customizing reports can be a bit difficult. There has been some instances where it took some time for a report to pop up. Review Source VR Verified Reviewer Recruiting Coordinator Computer Software Used the software for: 2+ years ### "Sturdy ATS Software" April 26, 2023 4.0 I enjoy Greenhouse. It is great for basic hiring needs and I like the integrations that are supported which enable a full lifecycle recruiting. Pros I love that we can manage candidates and job postings. It is simple to set up and then track your candidates per role. Cons The reporting functionalities can be more robust and customizable. I dislike that we cannot use Greenhouse for sourcing and campaigning and that we have to rely on external software to do this. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.