# Page 2 | Greenhouse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Greenhouse the right Applicant Tracking solution for you? Explore 737 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133100/Greenhouse/reviews --- Greenhouse 4.5 (737) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 30th, 2026 # Page 2 - Reviews of Greenhouse ## Showing most helpful reviews Showing 26-50 of 737 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HD Hannah D. Employee Experience Specialist Marketing and Advertising Used the software for: 1-2 years ### "You need this for all hiring needs " November 5, 2025 5.0 I am a daily user of GH and use it to hire and source all of our candidates and now employees. I have used LinkedIn recruiting before and it blows LI out of the water. This makes hiring and keeping track of all stages, responses and resumes in one place. You also have the ability to tag other hiring managers and ask for their opinions instead of having to email them separately. Everything is in one plane. Pros super easy to use, has a step and stage for everything you could think of. easily categorizes, rejects, moves stages, and keeps track of all candidate information. Cons I like everything about Greenhouse. I will not be using any other applicant tracking system going forward. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Bullhorn was not user friendly and made switching stages more complicated than it needed to be. Review Source Afreen P. Senior Recruiter Staffing and Recruiting Used the software for: 1-2 years ### "A Powerful Recruiting Platform That Brings Structure and Efficiency to Hiring" November 3, 2025 5.0 It’s one of the most structured and user-friendly recruiting platforms I’ve used. The system helps streamline the entire hiring process from posting jobs and tracking applicants to scheduling interviews and managing feedback. The integrations with other HR and communication tools (like Outlook, Slack, and Zoom) save a lot of manual work. I also appreciate how Greenhouse supports structured hiring and DEI initiatives through scorecards and unbiased evaluation tools. Pros The user interface is intuitive and well-organized, making it easier for our hiring team Excellent integrations with calendars (Google, Outlook) and many other HR tools, which streamlined interview scheduling and reduced administrative overhead Cons The pricing is on the higher side, especially for smaller companies or teams with limited budgets. Some users found the reporting and data-export features to be less flexible or user-friendly than expected. Review Source Teresa I. People technology solutions manager Hospitality Used the software for: 6-12 months ### "Easiest to use ATS in the market. " September 16, 2025 5.0 As an end user, it is the simplest and easiest to use applicant tracking system in the market. Makes applying to jobs a delightful experience Pros Extremely easy to use compared to other cloud based applicant tracking system. No unnecessary creation os accounts and credentials for tracking. automated emails and workflows are an added advantage Cons Difficult to integrate with other hcm systems. the information captured is minimal and may not suffice the mandatory requirements for the backend HRIS system Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) Reason for choosing Greenhouse UI and candidate experience. ability to integrate with workday Switched from [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) for improved candidate experience based on survey results Review Source Dana H. Principal Non-Profit Organization Management Used the software for: 1-2 years ### "Greenhouse - great candidate CRM for larger organizations" December 1, 2025 5.0 Overall, it's easy to use and a good tool. It is definitely a good tool for larger organizations that need all the features. Pros I use Greenhouse for candidate screening. It's very easy to use and has robust featured, especially for search. I don't have my own Greenhouse account, so I use with my clients who use Greenhouse for their candidate CRM. Cons From what I've seen, it's a bit pricey. I'm a 1-person shop and don't need most of the features. I don't use it for interviewing. Review Source VR Verified Reviewer RecOps Financial Services Used the software for: 2+ years ### "Amazing platform!" March 20, 2026 5.0 Pros Super easy to use, great support staff and makes the whole recruiting process much easier. Always adding new features as well and listening to customers. Cons Sometimes quite rigid with how it can be used and can sometimes take some time to make changed when needed. Review Source BN Baylee N. Talent Partner Telecommunications Used the software for: 2+ years ### "Greenhouse Review" June 11, 2025 5.0 I have always generally had a good experience with Greenhouse. I find it's a great tool overall to help enhance the candidate experience. Pros I like the ease of the product, the data analytics tool as well as the wages to leverage and track candidates. Cons I think overall Greenhouse is a good tool, however sometimes it is limited with the integrations and it could add more AI tools. Review Source NJ Nick J. Recruiter Hospital & Health Care Used the software for: Less than 6 months ### "Major Buyers Remorse with Greenhouse - Terrible Product for Busy Recruiters" February 7, 2025 1.0 We were lied to during our demo and told that Greenhouse could do things it could not. We have MAJOR buyers remorse. We thought we were getting a product that would save us time but instead, we got a product that has made our jobs more difficult. Pros It's hard for me to list any pros. Greenhouse may be one of the worst ATS products I've ever used. We believed the hype and signed a 2 year deal but we have major buyers remorse. If forced to say something nice about them in this section, I guess the basic features like knockout questions or email templates are on par with other products. Cons I could write a book on this, but I’ll keep it brief. 1. Greenhouse Fails at Remote Job Posting If you're a remote healthcare company, you need to post statewide jobs since licenses are issued at the state level. Greenhouse doesn’t allow this. Instead, it forces you to select a random city, which gets sent to Indeed and limits visibility to that specific area. Other ATSs accommodate statewide remote postings—Greenhouse does not. 2. Scheduling Is a Mess Self-scheduling lacks rules—candidates can book every available slot with no buffers. The "request availability" feature is useless. Need a 60-minute interview? Greenhouse lets candidates submit 30 minutes of availability. Managing availability for multiple candidates is a nightmare. Other ATSs let you offer a set number of slots to multiple candidates, automatically removing filled slots. Greenhouse doesn’t. 3. Candidate Management Is Worst-Case Scenario Resumes and application questions are buried behind extra clicks. No easy way to track who has been invited to an interview vs. who has scheduled. No master pipeline view—each job post is siloed. If you post the same role in multiple states, you have to manage separate pipelines for each one. I’m hiring NPs in 19 states, which means 19 separate pipelines. We’ve resorted to Google Sheets just to stay organized because Greenhouse lacks core recruiter-friendly features. 4. Implementation is a solo gig There is no specialist assigned to your account. Want help with something? Cool, you can go to open office hours with 10 other people and wait 50 minutes to ask a question. Sure, they have a chat feature but you can't trust what they say and the people running the chat seem very uninterested in helping you. 5. Got feedback? Shout it into the void. You want to see something change? You have a problem with something on the platform not working for you? You were lied to about features that don't exist. Greenhouse doesn't care. They are too big respond to us peons. I could go on, but I’m too busy struggling with Greenhouse to write more. Alternatives considered [Ashby](https://www.capterra.com/p/10004338/Ashby/)[Gem](https://www.capterra.com/p/204052/Gem/) Reason for choosing Greenhouse There was concern about Gem scalability and Ashby has a weird pricing model that charges per user. Switched from [Trakstar Hire](https://www.capterra.com/p/111908/Recruiterbox/) Trakstar lacked features we needed and we thought Greenhouse was the solution. We were so wrong. Review Source TA Tiffany A. VP and Head of Employee Success Computer Software Used the software for: 2+ years ### "Great solution for your ATS needs" October 21, 2025 4.0 Pros I like that you can add notes and track the candidate's process. I like that you can integrate DocuSign for the offer letters and that you can do lots of customizations. I also like the direct feed into LinkedIn. Cons The changes to do everything isn't very intuitive. I have to search a lot to figure out how to change, update or use a feature. Review Source JD Justin D. Senior Manager II. Talent Acquisition Management Consulting Used the software for: 6-12 months ### "Any organization that values streamlining their hiring process need not look elsewhere! Greenhouse is for you." February 6, 2025 5.0 Overall, I'd rank Greenhouse as the best ATS I've used throughout my 20 year career in TA. The features, reporting, end-to-end candidate tracking, and ability to collaborate with your hiring managers make Greenhouse standout above all others for me! Pros There is a lot to like about Greenhouse, but the most impactful aspect in my opinion is the reporting. I've used several ATS systems throughout my career and Greenhouse is far and away the best with respect to the data and analytics available. Whether you're in Talent Acquisition, HR or a Hiring Manager, the source data and ability to build custom reports allows you to formulate actionable insights and trends throughout your recruiting and hiring funnel. Cons The time to acclimate new users. The learning curve in order to train new employees is long as a result of the various customizations and robust information available. Alternatives considered [iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/)[Jobvite](https://www.capterra.com/p/109268/Jobvite/)[ClearCompany](https://www.capterra.com/p/45188/ClearCompany/) Reason for choosing Greenhouse The reporting capabilities and ability to collaborate with hiring managers throughout the process. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/) Robust and customized reporting and end-to-end applicant tracking features. Review Source AK Amy K. Lead Technical Recruiter Computer & Network Security Used the software for: 1-2 years ### "Not so great. The legacy view is better, and other ATS' allow more automated work" December 5, 2024 3.0 It's ok. I would like to see the legacy view returned, and to be able to automate things that I can do on other platforms. Pros I like the legacy view, which is clean, and simple to use. I rated it a 5 because Greenhouse is forcing the new view which is not user friendly and everyone is struggling with it. Cons I have used many ATS' and Greenhouse is not one of my favorites. The questions and answers that you can pre-populate are shown in block formation which can be difficult for someone like me, with ADD to read. I've also used platforms that allow me to create an email campaign that will automatically email candidates on the days that I choose, and Greenhouse doesn't offer that Switched from [Workable](https://www.capterra.com/p/130175/Workable/) Because I changed jobs over 3 years ago and my new company uses Greenhouse. Review Source KS Katie S. Operations manager Entertainment Used the software for: 1-2 years ### "Hired more than a 1000 people with this ATS" April 18, 2025 4.0 Greenhouse has been a great tool for managing our hiring process. It’s easy to use, keeps everything organized, and helps our team stay on the same page when reviewing candidates. Pros It integrates well with other tools we use and makes scheduling interviews and tracking feedback super smooth. The customizable workflows also let us tailor things to fit how we like to hire. Cons Some of the reports feel a little limited unless you pay extra for advanced features. And because there’s so much you can do with it, it can take a little time to get fully comfortable. Alternatives considered [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Reason for choosing Greenhouse Organization was important for keeping track of candidates across many markets Review Source IH Isabell H. Senior Recruiting Business Partner Food & Beverages Used the software for: 2+ years ### "Great tool in general - room to improve .. to make it more user friendly and intuitive" November 19, 2024 3.0 Ich arbeite jetzt schon seit über 6 Jahre mit der Software. Es hat sich einiges getan und es ist generell ein gutes Tool. Allerdings für Manager, die nicht täglich damit arbeiten, ist es oft nicht super Customer Friendly. Es ist nicht wirklich intuitiv gestaltet. Self scheduling etc. ist super hilfreich im daily business. Pros Das Arbeiten mit dem Dashboard macht das Review von Kandidaten einfacher. Hier hat man alle Details, Application Questions und CV in einem Fenster. Man kann die Bewerbungsprozess gut customizen. Cons Das neue Interface hat seine Vor-und Nachteile. ABER - was könnte geändert werden: Es ist für viele Hiring Manager schwer, die wichtigen Details auf den ersten Blick zu finden. Application Questions muss man immer separat anklicken, damit sie komplett angezeigt werden. Hier sind wichtige Infos enthalten, wie Wohnort, Salary Expectations und Visa etc. Zusätzlich steht jetzt nicht mehr im Profil Überblick direkt "Resume" zum anklicken - hat sich wieder durch ein Icon ersetzt. Beim Offer Making wäre es super, wenn man nicht nur ein Dokument anklicken kann, um es an Kandidaten rauszuschicken. Wenn ein Dokument in einem anderen Ordner auf dem PC abgelegt ist, ist es nicht möglich meherer Anhänge zu machen. Es muss immer alles in einem Ordner hinterlegt sein, um mehrere Dokumente anzuklicken und anzuhängen. Zusätzlich wäre es besser, wenn man auch eine Schnittstelle zu Google Workspace hätte und nicht nur Microsoft. Die Anbindung an Karrierewebsiten ist sehr schwer. Zusätzlich ist das Layout der Greenhouse Job Seite selber nicht schön. Hierzu braucht man immer ein Development Team, um etwas zu ändern. Hier wäre es schöner, wenn es gewisse Layout Bausteine gäbe, die das Recruiting /HR Team selbst nutzen kann, um die Seite mehr an das Branding der Firma anzulehnen. Alternatives considered [Personio](https://www.capterra.com/p/158622/Personio/) Reason for choosing Greenhouse Kosten der Software waren noch etwas niedriger als bei Personio. Zusätzlich hatte ich schon in der vorherigen Company mit Greenhouse gearbeitet. Review Source QJ Quay J. Recruiting Operations Manager Non-Profit Organization Management Used the software for: 2+ years ### "Greenhouse Review" December 4, 2024 4.0 Overall, I've been using the platform for a few years and I appreciate how convenient it is. It's also easy to teach those who are unfamiliar. I initially struggled with the new profile set up but have come to really like it. I'd recommend Greenhouse overall. Pros It is user friendly and easy to navigate even for those unfamiliar with the system. Cons I wish there was a way to send interview invites directly from Greenhouse, especially onsite interviews. It would b e nice if it was more seamlessly integrated with Zoom so that it could generate zoom links and be shared that way. It would also be nice if there was a way to create multiple interview pipelines and interviews for one job for cases where there might be more than one hiring manager and team EG: multiple headcount Review Source SC Stephanie C. Manager Computer Software Used the software for: 2+ years ### "Great use for recruiting!" May 7, 2025 5.0 simple, organized for all parties to use. I think its a great recruiting app Pros its very organized and trys to keep on communication together Cons When the replies come in from candidates through our emails it doesn't copy into the notes as well Review Source Lizander O. Global Talent Acquisition Specialist Information Technology and Services Used the software for: 2+ years ### "Great ATS for scaling and large companies. " November 13, 2024 4.0 Overall it's been great. One of the better ATS's out there and definitely worth the investment. Great integrations and generally really easy to use. There are some opportunities, but I see them working on these constantly. Pros The ease of access, continuous improvements, and integrations are all great Cons The reporting functions can definitely be improved upon, but I am seeing some improvements thus far. Review Source SA Sarah A. Recruiting Operations Manager Information Technology and Services Used the software for: 1-2 years ### "Recruiting Operations Manager" December 2, 2024 5.0 Overall very good. And more recently I feel they have listened to the customer and made some good product updates such as Talent Rediscovery. Pros Great support and chat bot when you need to update something from the admin side. To be honest the person on the team that was more our Greenhouse expert has left and I am now in the tool alot more and overall I find it not as difficult as I expected. Cons Its not super intuitive at times in regards to the configure settings. Its not a problem though because the chat bot and support has always been extremely helpful. Review Source MH Morgan H. Recruiter Financial Services Used the software for: 2+ years ### "A Solid ATS" December 9, 2024 4.0 Overall it gets the job done and is more comprehensive and reliable than previous ATS's that I have used in the past. Pros Very rarely any outages, maybe once in the last 3 years that I've been using it. I like being able to email candidates, schedule interviews, post jobs, etc. all from one main source of truth. Cons It can be disjointed and not very logical at times. For example, the new notes section that highlights if there is a duplicate profile or general warning note about a candidate is hidden in a tab on the bottom right now, vs. automatically showing it when you open a candidate's profile. Review Source KA Kristi A. Recruiting Manager Information Technology and Services Used the software for: 2+ years ### "User friendly ATS!" November 26, 2024 4.0 My overall experience with GH has been a positive one. I do wish the reporting was better. An easy way to pull a recruiter specific report where I can see how many interviews my team has done in a week, for example, would be great. Pros It's very easy to use. The scorecards are by far a favorite feature! Cons The new changes and the reporting. My team really loves the legacy view and has not wanted to switch to the new version. For reports, it would be amazing if there were an easy way to pull a recruiter specific report where I can see how many interviews my team has done in a week, for example, would be great. Review Source WT Will T. Group Director of Recruitment Information Technology and Services Used the software for: 2+ years ### "Best ATS on the market" November 15, 2024 5.0 Best ATS I have worked with, from candidate experience, scorecards to reporting, Greenhouse has you covered. Pros Great ATS, really like the candidate experience, easy to use and navigate. Cons Not really many con's - maybe the changes to the internal interface sometimes, but that is being really picky. Switched from [Breezy](https://www.capterra.com/p/141702/Breezy-HR/) Did not cover our core needs, the main one being lack of reporting. Review Source VR Verified Reviewer Talent Lead Information Technology and Services Used the software for: 1-2 years ### "Powerful ATS with Depth, but a Steep Learning Curve" November 11, 2025 4.0 Pros \- Intuitive pipeline view that makes tracking straightforward - Strong integration options with sourcing tools - Robust interview scheduling and feedback features that streamline coordination across hiring teams Cons \- Reporting and analytics can feel overly complex and not always intuitive to set up - Customisation of workflows and scorecards is limited without admin access or extra support - The interface, while functional, can feel a bit dated and cluttered for larger hiring pipelines Review Source CZ Collett Z. Owner operator Hospitality Used the software for: Less than 6 months ### "Mytop applicants" May 19, 2025 5.0 My experience overall has been wonderful I have way less stress greenhouses reliable secure save and excellent customer service Pros Phenomenal app! What's not to love about greenhouse. Excellent organization and security is A+Way to go greenhouse keep up the good work satisfied customer here Cons No negative no issues problems or even hard to use. Anybody even those with minimal tech experience can operate greenhouse with ease Review Source VR Verified Reviewer Senior Recruiter Marketing and Advertising Used the software for: 2+ years ### "Best in Class ATS" September 30, 2024 5.0 From a Recruiter standpoint, Greenhouse has everything I need and made my job easy. I love how easy it is to schedule I love how easy it is to move candidates through the interview stages. How easy it is to send disposition emails and that they come from a do not reply email. It's easy to fill out and view feedback and interactions with the candidate. Pros Scheduling Tool. Easy of adding, editing and reviewing feedback. Ease of posting jobs, reviewing old requisitions. Ease of adding screening questions and knockout questions. Cons Lots of screens to click through. Can be a bit confusing where to find what you need, especially when opening a job. Reporting is complicated. Review Source JE James E. People Computer Software Used the software for: 1-2 years ### "Our go-to choice by a mile! " December 5, 2024 5.0 Highly recommend. We moved away from Lever and we haven't looked back! Pros Ease of use, functionality & customer service are excellent! We thoroughly enjoy our time with Greenhouse thus far! Cons Integrations can be tricky, but usually boil down to the functionality of the HRIS, and not Greenhouse. Switched from [Lever](https://www.capterra.com/p/142452/Lever/) Functionality was not cutting it. Ease of use nowhere near as high. Review Source VR Verified Reviewer Recruiter Financial Services Used the software for: 1-2 years ### "Very happy with Greenhouse" November 13, 2024 5.0 Overall, I would highly recommend Greenhouse. The only thing that could be improved is ease of use with their data reporting features. Pros I really like how easy it is to flip through candidates, and see information about their application. Cons Their data reporting features could be better, they aren't super intuitive. Review Source CM Connor M. Account Executive Human Resources Used the software for: Less than 6 months ### "Great applicant management tool" January 28, 2026 5.0 My overall experience with greenhouse is 100% positive. No complaints from my use. I have only been using it a little while but love everything so far.. Pros Greenhouse offers one of the most intuitive platforms for applicant tracking and referrals to hire top talent. Cons Greenhouse is so easy to use and so easy for employees to refer their friends and colleges. Out of all the platforms I’ve used this is the easiest. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.