# Greenhouse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Greenhouse the right Applicant Tracking solution for you? Explore 737 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133100/Greenhouse/reviews --- Greenhouse 4.5 (737) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 30th, 2026 # Reviews of Greenhouse Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews Afreen P Senior RecruiterStaffing and Recruiting, 51 - 200 employeesUsed the software for: 1-2 years. “The system helps streamline the entire hiring process from posting jobs and tracking applicants to scheduling interviews and managing feedback.“ November 3, 2025 Afreen P Senior RecruiterStaffing and Recruiting, 51 - 200 employeesUsed the software for: 1-2 years. “Some users found the reporting and data-export features to be less flexible or user-friendly than expected.“ November 3, 2025 Afreen P Senior RecruiterStaffing and Recruiting, 51 - 200 employeesUsed the software for: 1-2 years. “Excellent integrations with calendars (Google, Outlook) and many other HR tools, which streamlined interview scheduling and reduced administrative overhead“ November 3, 2025 KC King C Talent AcquisitionFinancial Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “Needing to wait 10+ minutes for a candidate profile to load is unacceptable - or the other case is you spend 10 minutes waiting for the page only to have troubles w GH servers on accessing the information.“ July 16, 2024 TA Tiffany A VP and Head of Employee SuccessComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “I like that you can integrate DocuSign for the offer letters and that you can do lots of customizations.“ October 21, 2025 Teresa I People technology solutions managerHospitality, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “the information captured is minimal and may not suffice the mandatory requirements for the backend HRIS system“ September 16, 2025 CM Connor M Account ExecutiveHuman Resources, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Greenhouse offers one of the most intuitive platforms for applicant tracking and referrals to hire top talent.“ January 28, 2026 AK Alina K Recruiting SupervisorInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “At the time I used Greenhouse their HRIS integration (we used BambooHR) wasn't super helpful - it only transferred a few things like the candidate's name, but we still had to input a lot manually.“ August 27, 2024 ## Showing most helpful reviews Showing 1-25 of 737 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mathieu L. Recruiter Information Technology and Services Used the software for: 2+ years ### "By far the best ATS I've used in my career so far" February 3, 2025 5.0 Amazing experience with Greenhouse - this is by far the best ATS I've used in my career so far. Pros I particularly like the fact that Greenhouse is user friendly. It's easy to use and besides being easy to use, it's really helping me in my day to day life as recruiter because everything is centralized here. Note make it very easy to collaborate with people! Cons The way we pull reports could maybe be optimized - it takes too long to create reports and that's the only thing I could reproach here. Review Source MS Morgan S. co-founder Human Resources Used the software for: 2+ years ### "Loyal Customer" November 26, 2024 4.0 We have continued to use Greenhouse, and will plan to over the next few years. We have not seen a lot of support with the continued learning. Pros User friendly, we all like how simple it is. Cons I am not sure what I am not using and what is there for me to make my greenhouse experience more useful. and effective Alternatives considered [JazzHR](https://www.capterra.com/p/87750/JazzHR/) Reason for choosing Greenhouse user ease, they were less expensive but we felt there was more features we could use with Greenhouse Review Source RB Rajesh B. Senior Implementation Specialist Market Research Used the software for: 1-2 years ### "Close System. Good Enough When You Do Not Need Much Customizations." November 13, 2024 3.0 Pros The overall UI of the greenhouse is user friendly and navigation is very clear. It does serve mostly all hiring requirements. Cons Greenhouse doesn't provide any customization be it reports, custom fields, granular permissions or anything. It's mostly the closed system unless you decide to pay additionally for anything. Alternatives considered [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing Greenhouse Considering the automation, ease of development and all in one business solutions provided by Workday. Review Source MF Mindy F. Head of People Operations Financial Services Used the software for: 1-2 years ### "Overall a good ATS, still some minor room for improvement " December 5, 2024 4.0 Overall it is good. It has taken a while to get to used to the new UI though Pros I like the workflows that are built in. It is easy to see scorecards in a way that makes hiring decisions easy. Cons I don't like that I can't see when a candidate responds to an email or that I can't "reply" to an email. There lacks an ability of a single email thread with a candidate. I would also like to know if a candidate "accepts" calendar invites. Alternatives considered [Lever](https://www.capterra.com/p/142452/Lever/)[Ashby](https://www.capterra.com/p/10004338/Ashby/) Reason for choosing Greenhouse function and cost were the main determinants Switched from [Ashby](https://www.capterra.com/p/10004338/Ashby/) At the time, Ashby lacked a few features we were looking for. Also, at renewal they increased the pricing significantly Review Source DO Dawnielle O. Senior Recruiter Design Used the software for: 1-2 years ### "Great hiring team experience - recruiter friendly as well. " November 26, 2024 5.0 Very positive. We enjoy the product and the candidate experience seems to be un-notable, which is WAY better than hearing about it being a pain. Pros Greenhouse is pretty user friendly. Excellent and easy hiring team experience. Recruiter experience is relatively seemless. Changes can be very abrupt but UI is still easy, just takes some getting used to. Cons Changes and personalization's are not always intuitive. Sometimes you really need to hunt and the template process is TIME CONSUMING. Finding the things you need to change can be difficult if you did not set everything up and are not a super user. Switched from [iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/) Cost and ease of use. Too much personalization needed in iCIMS and made it hard to take over from another TA team. Review Source MH Melissa H. Director of People Operations Insurance Used the software for: 2+ years ### "Easy to use ATS" December 6, 2024 5.0 I've been using Greenhouse for years in various jobs and it is always my favorite ATS to use. Pros Greenhouse is user friendly and easy for hiring managers and recruiters to use. I love the automated reminders for feedback and others tasks and the automatic posting on job boards. Cons I wish we could post to more job boards more easily and also that the remote or hybrid options and salary transparency rules could be a bit more customizable. Alternatives considered [Lever](https://www.capterra.com/p/142452/Lever/) Reason for choosing Greenhouse Greenhouse came in with a cheaper quote and I am more familiar with their platform so it was an easy choice Switched from [Rippling](https://www.capterra.com/p/172127/Rippling/) At the time Ripplings product did not have full functionality Review Source DW Danny W. Sr. People Technology Analyst Financial Services Used the software for: 2+ years ### "Great for basics and most companies. If complex, need to scale beyond Greenhouse." November 13, 2024 4.0 Overall good for getting things set up. If building out end-to-end process, most of the config for me has been done off platform. Pros Covers the basics, allows lots of on platform customization. Cons Very limited in the on-platform customization. No conditional logic on forms or fields (only department/location). Creates a reliance on third-party platform to solve processes that involve more than a linear progression. API docs are outdated and unreliable. Some functionality is limited and relies on a fixed flow (the take-home test/form should extend beyond the scope it's in) Sandbox account should be much more friendly to acquire. Testing in production is disruptive, but must upgrade to highest pricing tier to get a sandbox (most other HR SaaS tools we work with seem to have alternatives) Alternatives considered [Lever](https://www.capterra.com/p/142452/Lever/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing Greenhouse Pricing and feature set. Greenhouse API was laid out well. Allowed for per-job management vs. Per-candidate Review Source MT Marius T. Recruitment Manager Information Technology and Services Used the software for: 1-2 years ### "An ATS with good capabilities" November 19, 2024 5.0 It offers solutions for most recruitment activities, and detailed reports. Although it sometimes has deficiencies in terms of aesthetics, for the company's needs it is more than ok. In order for this to work correctly, the Recruitment team needs constant training. Pros is a very complex ATS, with many options and integration possibilities Cons The most disappointing thing was their way of negotiating contracts. After a 2-year contract, instead of building our loyalty, they bombarded us with an astronomical price offer. In the end, we managed to reach a conclusion, but the people we were in contact with seemed to have no interest in keeping us at the beginning. Switched from [Breezy](https://www.capterra.com/p/141702/Breezy-HR/) More complexity. Greenhouse helped us in our scaling-up period (~50-75%/year) Review Source EM Emily M. HR Generalist Financial Services Used the software for: 2+ years ### "Couldn't recommend Greenhouse more!" December 23, 2024 5.0 I have used Greenhouse for five years now. At my most recent job, we invested in Greenhouse and I took part in implementation. It's easy to make a case for something when it's that good. Pros I like how user friendly the interface is and how responsive support is. Cons Personally, I don't have any negative points about Greenhouse. Switched from [Workable](https://www.capterra.com/p/130175/Workable/) Workable was not able to support us, especially at the level to which we are scaling. Review Source SRH Sarah Ruth H. People and Talent Consultant Hospital & Health Care Used the software for: 2+ years ### "Greenhouse still is the best ATS on the market" November 26, 2024 5.0 Pros Love how easy it is to set up, as well as mange and direct multiple recruiting processes at once. Cons The integration with Outlook is rough. We've recently switched to Google, which has been much easier. We had challenges with the Checkr integration as well, because we were ordering complex background checks. Ideally those features could be improved in the future. Alternatives considered [Lever](https://www.capterra.com/p/142452/Lever/)[Ashby](https://www.capterra.com/p/10004338/Ashby/) Reason for choosing Greenhouse Better process management as well as ease of use for my team at large. Review Source WZ Waael Z. People Operations Generalist Biotechnology Used the software for: 2+ years ### "Greenhouse! Reliable and friendly!" December 12, 2024 5.0 Love everything about Greenhouse but I am still getting use to the new visual layout of it! I am a fan of the older one! Pros Efficient, easy to use, and love the reporting tools it has! Cons Not having time zones within the scheduling aspect of Greenhouse Alternatives considered [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing Greenhouse Greenhouse has better recuiter friendly tools Review Source CM Chris M. HR Director Wholesale Used the software for: 2+ years ### "Greenhouse - Improve hiring team debriefs and reduce need for paper" December 2, 2024 5.0 Really happy with Greenhouse, and I like that they continue to innovate year over year. Pros Greenhouse really allowed our hiring teams to have more effective debriefs and limit the need for paper during the interview process. Cons Integration with outlook for scheduling is a challenge. Would like an easier process to disposition a requisition. Reporting on stages of a requisition could be better. Switched from [iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/) Wanted a more tailored solution that could lead to more effective hiring team debriefs. Review Source SB Steve B. Director of Operations Management Consulting Used the software for: 1-2 years ### "Great Product, But Don't Skimp on Implementation" December 28, 2024 5.0 Everyone I've worked with in Talent Acquisition across three different companies loves Greenhouse, but a product this powerful and complex requires a reasonable investment in proper implementation. Pros As far as I can tell, it's the top recruitment software platform in the Talent Acquisition market. Cons The self-implementation which the sales staff provided us as a default was inadequate. Switched from [Paylocity](https://www.capterra.com/p/86714/WebPay/) Our company left Paylocity for another payroll / HR management solution Review Source AW Aisha W. Talent Operations Specialist Human Resources Used the software for: 2+ years ### "Great ATS to meet your hiring demands" November 21, 2024 5.0 Overall great ATS, amazing customer support - always goes the extra mile to resolve the query. Multiple features Pros Greenhouse stage automations Auto-reject questions Bulk actions Multiple reports Cons Greenhouse can/should do work on simplifying reporting, not everyone can easily become an expert in reporting, requires training and time, which should not be the case. Greenhouse reporting also needs to be exported to excel or Google sheets to get a better visual. The new candidate profile design, the old one is more "simple" and user friendly Review Source CR Camila R. Talent Attraction Associate Financial Services Used the software for: 2+ years ### "Greenhouse makes recruitment easier " December 2, 2024 5.0 Overall greenhouse has been really useful to centralize our company's recruitment process and share relevant info with no-HR employees. Also, helps to better organize the work of recruiters and to be aware of the processes that require more attention. Pros It simplify a lot the recruitment process, also, the reports are very helpful to show the managers the progress that we do in the different positions that we have open. Cons I would like to have the option of customize statistics to the reports, not only create charts and generic statistics. Review Source Mariam E. Talent Acquisition Partner Sports Used the software for: 1-2 years ### "Good ATS for any team" November 13, 2024 4.0 Overall, I think it's a great ATS. Super easy to use, has a great rundown of features. Pros \- user interface - ease of use - very intuitive Cons \- lack of easy automation - lack of sourcing within the ats - there are a few sections that can be organised better in terms of ux/ui - the extension for linkedin sourcing hardly ever works Review Source VR Verified Reviewer People Partner Computer Software Used the software for: 2+ years ### "Great customisable ATS" November 18, 2024 5.0 I've been on the field for many years, and GH is still the best option for our needs. We tried different ATSs, but none were as adaptable as GH. Pros Design your ideal recruitment process with full flexibility: customize stages, interviewers, permissions, and candidate communications to suit your needs. Enjoy seamless access to candidate funnel information, clear and organized scorecards, easy-to-use referral links with progress tracking, and smooth integration with your HRIS (like HiBob, in our case). Cons Automation Features: Expand automation options for repetitive tasks, such as interview scheduling and follow-up communications, to save time and boost efficiency. The feature exist for long time but I feel it can be even better introducing maybe some AI components. Review Source SK Sheniga K. People technology manager Financial Services Used the software for: 2+ years ### "Greenhouse review" September 9, 2025 3.0 Pros Some highlights includes value for money, customer support, ease of use. features are good and useful Cons It is a standalone and needs integration - integration is an opportunity we havent explored well in our current scenarios Review Source Abhishek P. Developer Assosciate Information Technology and Services Used the software for: 1-2 years ### "Onboarding tool" January 9, 2025 4.0 Good product to track the onboarding process and refer to candidate interview status. To know interviewer details , documentation timeline and process we use this product. Pros 1\. The layout is straightforward to use. 2. Marking and managing leaves, correction, data collaboration, and digital signature is simple. 3. Timely reminders of company events and tracking of new opportunities and interview process going on for referred candidates. Cons No Cons are to be shared as such. All things worked fine and smoothly. Review Source LS Lisa S. Director of Customer Development Information Technology and Services Used the software for: 6-12 months ### "Greenhouse keeps me organized" February 6, 2025 5.0 I took on a new role for a growing company and needed a solution to assist with the many tasks of my new role. Greenhouse has been a huge time saver and helps me keep everything organized. Pros I find Greenhouse extremely user friendly and their customer service is great. I also find the task reminders very helpful. Cons I have been very pleased with Greenhouse but I feel there could be some automation or development added to the email function as I cannot see all the activity like accepting calendar invites. Review Source AK Alina K. Recruiting Supervisor Information Technology and Services Used the software for: 2+ years ### "Comprehensive ATS " August 27, 2024 4.0 Pros Greenhouse was a comprehensive ATS that had everything we needed from job postings and job boards, tracking applicants through the hiring process, scheduling interviews, gathering feedback and sending offers. Greenhouse also had a lot of integrations with other tools (like BambooHR). Cons Greenhouse is on the pricier side compared to other ATS's. Would only consider if there was high recruiting volume. At the time I used Greenhouse their HRIS integration (we used BambooHR) wasn't super helpful - it only transferred a few things like the candidate's name, but we still had to input a lot manually. Not sure if this has changed by now. Review Source HM Hannah M. Launch Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Easy to use applicant tracker" November 6, 2024 5.0 Quite simple! You can give different employees different permissions so they can access their roles and their tasks in the application/interview process. Pros Easy to navigate, simple to track pipeline, able to add comments and tag coworkers in review. You can easily see all the interview notes from previous interviews and what steps are coming up. Scheduling seems pretty straightforward, although I haven't used that feature. Cons Sometimes accessing interview notes isn't super intuitive, but I'm not in the app every day so I'm sure I would get used to it. No substantial feedback! Review Source JS Jacob S. BDR Computer & Network Security Used the software for: 1-2 years ### "Greenhouse for the win!" December 19, 2024 5.0 Overall the product is amazing, has been really helpful! Pros Greenhouse is great! I love to being able to look up my co workers info to reach them if needed! Cons Nothing really! If I had to say anything it would be that the website looks pretty simple and not as appealing as other software websites Review Source CH Charlie H. Chief of Staff Market Research Used the software for: 6-12 months ### "Good tool, nothing special" November 20, 2024 4.0 Good, but nothing exceptional or game changing. Meets expectations. Pros Mostly intuitive to use and doesn't require training to be able to use Cons When searching for a role or candidate, sometimes it took a few different angles and routes before I found the information I wanted Review Source AG Alyssa G. Trainer Medical Devices Used the software for: 1-2 years ### "Would continue using Greenhouse!" November 26, 2024 5.0 Pros how user-friendly and intuitive it is! we use it all the time Cons was difficult to get access at first but the customer support has been helpful Review Source Talk to a Capterra advisor for free and get results within 15 minutes.