# Greenhouse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Greenhouse the right Recruiting solution for you? Explore 763 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133100/Greenhouse/reviews --- Greenhouse 4.5 (763) [View alternatives](https://www.capterra.com/p/133100/Greenhouse/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 23rd, 2026 # Reviews of Greenhouse Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews JB Jolene B Manager of RecruitingHealth, Wellness and Fitness, 501 - 1,000 employeesUsed the software for: 1-2 years. “We implemented it to replace a limited ATS that lacked scheduling, automation, and reliable reporting. Since switching, we have significantly improved hiring efficiency, candidate experience, and internal alignment with hiring managers.“ April 16, 2026 AG Ashley G Senior Talent PartnerFinancial Services, 201 - 500 employeesUsed the software for: More than 2 years. “UI Inefficiencies: Small but frequent friction points, such as only saving the last 5 pasted URLs, add up to significant time waste when trying to personalize scheduling confirmations with Hiring Manager LinkedIn profiles.“ April 22, 2026 JB Jolene B Manager of RecruitingHealth, Wellness and Fitness, 501 - 1,000 employeesUsed the software for: 1-2 years. “The scorecard system allows us to standardize hiring across markets and reduce bias, which was a major gap in our previous ATS.“ April 16, 2026 LL Linda L HR Senior CoordinatorFinancial Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Another is the reporting function. While custom reports exist, there are many limitations that cause me to have to pull multiple reports and put them together instead of just doing one report.“ April 16, 2026 LB Luis B Chief of StaffInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “The structured interview kits make it easy to standardize feedback, and the integrations with our existing tools fit into the workflow without much friction. When everyone uses it consistently, it's one of the better tools for keeping searches organized.“ April 20, 2026 MR Michelle R Senior Director, TalentRetail, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Customer service can sometimes be slow, we get bounced between the chat and our CSM which can delay solutions.“ April 16, 2026 LL Linda L HR Senior CoordinatorFinancial Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “It does a great job of centralizing communication, keeping everyone aligned, and providing visibility into each stage of recruitment. While there are some usability quirks and a bit of a learning curve, the platform is powerful and effective once you get used to it.“ April 16, 2026 Tyra O People Operations SpecialistComputer Software, 201 - 500 employeesUsed the software for: More than 2 years. “So, they try to be innovative and forward-thinking, but most of their basic functions, like reporting, are unintuitive and ancient.“ April 14, 2026 ## Showing most helpful reviews Showing 1-25 of 763 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Afreen P. Senior Recruiter Staffing and Recruiting Used the software for: 1-2 years ### "A Powerful Recruiting Platform That Brings Structure and Efficiency to Hiring" November 3, 2025 5.0 It’s one of the most structured and user-friendly recruiting platforms I’ve used. The system helps streamline the entire hiring process from posting jobs and tracking applicants to scheduling interviews and managing feedback. The integrations with other HR and communication tools (like Outlook, Slack, and Zoom) save a lot of manual work. I also appreciate how Greenhouse supports structured hiring and DEI initiatives through scorecards and unbiased evaluation tools. Pros The user interface is intuitive and well-organized, making it easier for our hiring team Excellent integrations with calendars (Google, Outlook) and many other HR tools, which streamlined interview scheduling and reduced administrative overhead Cons The pricing is on the higher side, especially for smaller companies or teams with limited budgets. Some users found the reporting and data-export features to be less flexible or user-friendly than expected. Review Source JV Jordan V. Talent Acquisition Specialist Oil & Energy Used the software for: 1-2 years ### "Greenhouse is amazing! " April 16, 2026 5.0 I am really enjoying using Greenhouse. It has helped with our recruiting efforts so much. The customer support we have is also very useful and timely. Pros The accessibility and how much use we get out of it. We have an amazing customer support person named \[sensitive content hidden\] who is very attentive and helps with all issues that arise. Cons The inability to add basic application questions as needed. We have a lot of use with specific questions from candiates and it would be easiest to add them ourselves versus having to do a workaround. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) The functionality that Greenhouse offered over ADP. There was much more in Greenhouse we were able to do. Review Source VR Verified Reviewer People Operations Specialist Computer Software Used the software for: 2+ years ### "It will get the job done!" April 14, 2026 3.0 Overall, my experience with Greenhouse has been okay. There are opportunities to improve performance to better meet our expectations in terms of personalization and reporting capability. Pros Greenhouse is relatively quick to respond when I need a quick question answered in their support chat. They are super friendly, and even if I don't get the answer I'm hoping for, I'm able to solve for that quickly and move on to a different solution. Cons Greenhouse seems to be slightly stuck in the past. I think they offer too much-- more than they are capable of supporting well. So, they try to be innovative and forward-thinking, but most of their basic functions, like reporting, are unintuitive and ancient. Review Source KM Kelly M. Sr. Coordinator, HR Talent Sports Used the software for: 1-2 years ### "Greenhouse is a great tool for recruiting!" April 16, 2026 5.0 We really like it - it works for our companys needs in regards to recruiting and hiring. Easily intergrates with ADP Pros Ease of use - very user friendly. Staff seem to be able to pick up & learn easily. Customer Support - alsway a quick response time Cons Applicant Tracking - making candidates easier to flag to move forward in the intervew process I think that is not as user friendly and take a while to learn Switched from [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) Needed something more user friendly and easier to trackcandidates and jobs Review Source Teresa I. People technology solutions manager Hospitality Used the software for: 6-12 months ### "Easiest to use ATS in the market. " September 16, 2025 5.0 As an end user, it is the simplest and easiest to use applicant tracking system in the market. Makes applying to jobs a delightful experience Pros Extremely easy to use compared to other cloud based applicant tracking system. No unnecessary creation os accounts and credentials for tracking. automated emails and workflows are an added advantage Cons Difficult to integrate with other hcm systems. the information captured is minimal and may not suffice the mandatory requirements for the backend HRIS system Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) Reason for choosing Greenhouse UI and candidate experience. ability to integrate with workday Switched from [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) for improved candidate experience based on survey results Review Source SW Sylvia W. Talent Acquisition Partner Information Technology and Services Used the software for: 2+ years ### "Value for money" April 16, 2026 5.0 It makes recruiting for us so much easier as we can track everything from the ATS and makes us focus on everything else Pros Strong customer support, easy to use and efficient process automation for hiring workflows, we love that we can also send emails in bulk Cons No concerns to highlight at the moment; everything is working as expected. We are still experementing the new features. Switched from [JazzHR](https://www.capterra.com/p/87750/JazzHR/) We wanted an ATS that could capture everything that we wanted Review Source CS Christi S. Manager Talent Acquisition Financial Services Used the software for: 6-12 months ### "Great ATS Easy to Use" April 16, 2026 5.0 So much better than my previous ATS Paycom. Makes my job easier and faster, able to review candidates and get them through the process quickly. Easy for hiring managers to use as well Pros Easy to use, their customer service is amazing and available in real time. Love that I can email candidates and get feedback directly in the system and that it integrates easily with Outlook, Slack, Teams etc. Cons Cannot text from the system this would help me be able to connect with candidates faster and easier. Alternatives considered [Lever](https://www.capterra.com/p/142452/Lever/)[Workable](https://www.capterra.com/p/130175/Workable/) Reason for choosing Greenhouse reporting and customizations that made our day to day easier Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) We did not have reporting, system was not easy to use. Review Source CS Christie S. Head of Recruiting and Talent Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy to use!" April 16, 2026 5.0 It's been great! I do wish it had a few more integrations, however overall l like it. I have recommended it to many people. Pros Ease of learning and functionality. Getting onboarded was relatively easy. The customer support is top notch! Cons I feel the reports are not the easiest to use and could certainly be much more intuitive and detailed. Alternatives considered [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/) Reason for choosing Greenhouse it was overall a far better project with many integrations Switched from [Paylocity](https://www.capterra.com/p/86714/WebPay/) It was not a good program at all for our company. Review Source KS Kelly S. Talent Acquisition Operations Lead Information Technology and Services Used the software for: 6-12 months ### "Scheduling perspective" April 20, 2026 3.0 Overall Greenhouse has been a good ATS, but I do believe there is room for improvement on the reporting of coordination and scheduling ease. Pros What I like most is that there is customer support willing to help me with non complex issues that accommodates multiple time zones Cons What I like least is probably the amount of data that im able to pull for scheduling. I would also like to see AI incorporated more into scheduling Switched from [Prelude](https://www.capterra.com/p/168572/Interview-Schedule/) Prelude was sunsetting their product so we had to choose another ATS Review Source VR Verified Reviewer RecOps Financial Services Used the software for: 2+ years ### "Amazing platform!" March 20, 2026 5.0 Pros Super easy to use, great support staff and makes the whole recruiting process much easier. Always adding new features as well and listening to customers. Cons Sometimes quite rigid with how it can be used and can sometimes take some time to make changed when needed. Review Source JD Justin D. Senior Manager II. Talent Acquisition Management Consulting Used the software for: 6-12 months ### "Any organization that values streamlining their hiring process need not look elsewhere! Greenhouse is for you." February 6, 2025 5.0 Overall, I'd rank Greenhouse as the best ATS I've used throughout my 20 year career in TA. The features, reporting, end-to-end candidate tracking, and ability to collaborate with your hiring managers make Greenhouse standout above all others for me! Pros There is a lot to like about Greenhouse, but the most impactful aspect in my opinion is the reporting. I've used several ATS systems throughout my career and Greenhouse is far and away the best with respect to the data and analytics available. Whether you're in Talent Acquisition, HR or a Hiring Manager, the source data and ability to build custom reports allows you to formulate actionable insights and trends throughout your recruiting and hiring funnel. Cons The time to acclimate new users. The learning curve in order to train new employees is long as a result of the various customizations and robust information available. Alternatives considered [iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/)[Jobvite](https://www.capterra.com/p/109268/Jobvite/)[ClearCo](https://www.capterra.com/p/45188/ClearCo/) Reason for choosing Greenhouse The reporting capabilities and ability to collaborate with hiring managers throughout the process. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/) Robust and customized reporting and end-to-end applicant tracking features. Review Source MF Mindy F. Head of People Operations Financial Services Used the software for: 1-2 years ### "Overall a good ATS, still some minor room for improvement " December 5, 2024 4.0 Overall it is good. It has taken a while to get to used to the new UI though Pros I like the workflows that are built in. It is easy to see scorecards in a way that makes hiring decisions easy. Cons I don't like that I can't see when a candidate responds to an email or that I can't "reply" to an email. There lacks an ability of a single email thread with a candidate. I would also like to know if a candidate "accepts" calendar invites. Alternatives considered [Lever](https://www.capterra.com/p/142452/Lever/)[Ashby](https://www.capterra.com/p/10004338/Ashby/) Reason for choosing Greenhouse function and cost were the main determinants Switched from [Ashby](https://www.capterra.com/p/10004338/Ashby/) At the time, Ashby lacked a few features we were looking for. Also, at renewal they increased the pricing significantly Review Source MT Marius T. Recruitment Manager Information Technology and Services Used the software for: 1-2 years ### "An ATS with good capabilities" November 19, 2024 5.0 It offers solutions for most recruitment activities, and detailed reports. Although it sometimes has deficiencies in terms of aesthetics, for the company's needs it is more than ok. In order for this to work correctly, the Recruitment team needs constant training. Pros is a very complex ATS, with many options and integration possibilities Cons The most disappointing thing was their way of negotiating contracts. After a 2-year contract, instead of building our loyalty, they bombarded us with an astronomical price offer. In the end, we managed to reach a conclusion, but the people we were in contact with seemed to have no interest in keeping us at the beginning. Switched from [Breezy](https://www.capterra.com/p/141702/Breezy-HR/) More complexity. Greenhouse helped us in our scaling-up period (~50-75%/year) Review Source SRH Sarah Ruth H. People and Talent Consultant Hospital & Health Care Used the software for: 2+ years ### "Greenhouse still is the best ATS on the market" November 26, 2024 5.0 Pros Love how easy it is to set up, as well as mange and direct multiple recruiting processes at once. Cons The integration with Outlook is rough. We've recently switched to Google, which has been much easier. We had challenges with the Checkr integration as well, because we were ordering complex background checks. Ideally those features could be improved in the future. Alternatives considered [Lever](https://www.capterra.com/p/142452/Lever/)[Ashby](https://www.capterra.com/p/10004338/Ashby/) Reason for choosing Greenhouse Better process management as well as ease of use for my team at large. Review Source WZ Waael Z. People Operations Generalist Biotechnology Used the software for: 2+ years ### "Greenhouse! Reliable and friendly!" December 12, 2024 5.0 Love everything about Greenhouse but I am still getting use to the new visual layout of it! I am a fan of the older one! Pros Efficient, easy to use, and love the reporting tools it has! Cons Not having time zones within the scheduling aspect of Greenhouse Alternatives considered [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing Greenhouse Greenhouse has better recuiter friendly tools Review Source BN Baylee N. Talent Partner Telecommunications Used the software for: 2+ years ### "Greenhouse Review" June 11, 2025 5.0 I have always generally had a good experience with Greenhouse. I find it's a great tool overall to help enhance the candidate experience. Pros I like the ease of the product, the data analytics tool as well as the wages to leverage and track candidates. Cons I think overall Greenhouse is a good tool, however sometimes it is limited with the integrations and it could add more AI tools. Review Source Mathieu L. Recruiter Information Technology and Services Used the software for: 2+ years ### "By far the best ATS I've used in my career so far" February 3, 2025 5.0 Amazing experience with Greenhouse - this is by far the best ATS I've used in my career so far. Pros I particularly like the fact that Greenhouse is user friendly. It's easy to use and besides being easy to use, it's really helping me in my day to day life as recruiter because everything is centralized here. Note make it very easy to collaborate with people! Cons The way we pull reports could maybe be optimized - it takes too long to create reports and that's the only thing I could reproach here. Review Source SC Stephanie C. Manager Computer Software Used the software for: 2+ years ### "Great use for recruiting!" May 7, 2025 5.0 simple, organized for all parties to use. I think its a great recruiting app Pros its very organized and trys to keep on communication together Cons When the replies come in from candidates through our emails it doesn't copy into the notes as well Review Source SA Sarah A. Recruiting Operations Manager Information Technology and Services Used the software for: 1-2 years ### "Recruiting Operations Manager" December 2, 2024 5.0 Overall very good. And more recently I feel they have listened to the customer and made some good product updates such as Talent Rediscovery. Pros Great support and chat bot when you need to update something from the admin side. To be honest the person on the team that was more our Greenhouse expert has left and I am now in the tool alot more and overall I find it not as difficult as I expected. Cons Its not super intuitive at times in regards to the configure settings. Its not a problem though because the chat bot and support has always been extremely helpful. Review Source CR Camila R. Talent Attraction Associate Financial Services Used the software for: 2+ years ### "Greenhouse makes recruitment easier " December 2, 2024 5.0 Overall greenhouse has been really useful to centralize our company's recruitment process and share relevant info with no-HR employees. Also, helps to better organize the work of recruiters and to be aware of the processes that require more attention. Pros It simplify a lot the recruitment process, also, the reports are very helpful to show the managers the progress that we do in the different positions that we have open. Cons I would like to have the option of customize statistics to the reports, not only create charts and generic statistics. Review Source Mariam E. Talent Acquisition Partner Sports Used the software for: 1-2 years ### "Good ATS for any team" November 13, 2024 4.0 Overall, I think it's a great ATS. Super easy to use, has a great rundown of features. Pros \- user interface - ease of use - very intuitive Cons \- lack of easy automation - lack of sourcing within the ats - there are a few sections that can be organised better in terms of ux/ui - the extension for linkedin sourcing hardly ever works Review Source VR Verified Reviewer Recruiter Financial Services Used the software for: 1-2 years ### "Very happy with Greenhouse" November 13, 2024 5.0 Overall, I would highly recommend Greenhouse. The only thing that could be improved is ease of use with their data reporting features. Pros I really like how easy it is to flip through candidates, and see information about their application. Cons Their data reporting features could be better, they aren't super intuitive. Review Source SK Sheniga K. People technology manager Financial Services Used the software for: 2+ years ### "Greenhouse review" September 9, 2025 3.0 Pros Some highlights includes value for money, customer support, ease of use. features are good and useful Cons It is a standalone and needs integration - integration is an opportunity we havent explored well in our current scenarios Review Source VR Verified Reviewer People Partner Computer Software Used the software for: 2+ years ### "Great customisable ATS" November 18, 2024 5.0 I've been on the field for many years, and GH is still the best option for our needs. We tried different ATSs, but none were as adaptable as GH. Pros Design your ideal recruitment process with full flexibility: customize stages, interviewers, permissions, and candidate communications to suit your needs. Enjoy seamless access to candidate funnel information, clear and organized scorecards, easy-to-use referral links with progress tracking, and smooth integration with your HRIS (like HiBob, in our case). Cons Automation Features: Expand automation options for repetitive tasks, such as interview scheduling and follow-up communications, to save time and boost efficiency. The feature exist for long time but I feel it can be even better introducing maybe some AI components. Review Source Abhishek P. Developer Assosciate Information Technology and Services Used the software for: 1-2 years ### "Onboarding tool" January 9, 2025 4.0 Good product to track the onboarding process and refer to candidate interview status. To know interviewer details , documentation timeline and process we use this product. Pros 1\. The layout is straightforward to use. 2. Marking and managing leaves, correction, data collaboration, and digital signature is simple. 3. Timely reminders of company events and tracking of new opportunities and interview process going on for referred candidates. Cons No Cons are to be shared as such. All things worked fine and smoothly. Review Source Similar Products Featured ## Related categories [Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Onboarding](https://www.capterra.com/onboarding-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.