# Greenhouse Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Greenhouse Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Greenhouse Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/133100/Greenhouse --- # Greenhouse Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 11, 2025 Written byBarkha Bali Barkha Bali Content Writer Barkha Bali is a writer at Capterra. She provides insights to help small and midsize businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra so... [See bio & all articles](https://www.capterra.com/resources/author/bbali/) Content Writer Edited byParul Sharma Parul Sharma Parul is an editor at Capterra with over half a decade of experience curating news, IT, software, finance, lifestyle, and health content. She excels at simplifying complex terms into engaging content for SMBs. Parul has worked as a feature wri... [See bio & all articles](https://www.capterra.com/resources/author/parul-sharma/) Written by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) Content Writer Barkha Bali is a writer at Capterra. She provides insights to help small and midsize businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software advisors and buyers. Edited by [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/) Parul is an editor at Capterra with over half a decade of experience curating news, IT, software, finance, lifestyle, and health content. She excels at simplifying complex terms into engaging content for SMBs. Parul has worked as a feature writer for DNA India, India’s premier media portal. She was also the highest scorer in her English literature graduation and post-graduation class. [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Greenhouse Greenhouse Overview: ### Key takeaways Insights from verified Capterra reviews Greenhouse is an applicant tracking system used by HR teams in small and midsize tech and services firms to streamline recruiting and manage candidate pipelines. Reviewers highlight its ease of use and automation for tracking applicants across stages. While praised for collaboration tools and job board integrations, users cite reporting and onboarding as areas needing improvement. ### Our verdict Greenhouse suits teams focused on structured hiring workflows and frequent cross-department collaboration. It simplifies candidate tracking and integrates with job boards, but buyers should weigh its limited onboarding tools, rigid reporting, and occasional UI friction. Best suited for firms willing to trade deep customization for ease of use and speed. Overall rating Based on 737 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 1% Pros & cons Customizable automated recruiting workflows Collaborative applicant tracking system Limited and clunky reporting tools Frequent bugs and usability challenges Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Greenhouse alternatives While Greenhouse suits teams focused on payroll and compliance, you might explore other options if your priorities include a more modern interface, deeper customization, or simpler mobile workflows. Highest Rated [4.6 (1,260)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.2 (10,916)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars [4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.5 (1,192)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/133100/Greenhouse/alternatives/) ## Who uses Greenhouse? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Customizable automated recruiting workflows 97% positive reviews out of 116 Most reviewers describe recruiting process as highly customizable, automated, and efficient, reducing manual tasks and improving hiring outcomes. Mathew C IT Director - Systems and Infrastructure Service, 1,001 - 5,000 employees. "Greenhouse's flexibility and extensive integrations have allowed us to optimize our recruitment process, enabling us to attract and hire top talent for our team." Limited and clunky reporting tools 38% negative reviews out of 84 Some reviewers report reporting lacks customization, is unintuitive, slow to load, and requires manual work for detailed insights. Rajesh B Senior Implementation Specialist, 1,001 - 5,000 employees. "Greenhouse doesn't provide any customization be it reports, custom fields, granular permissions or anything." Collaborative applicant tracking system 94% positive reviews out of 70 Most reviewers indicate applicant tracking simplifies candidate management, supports collaboration, and provides actionable data for hiring decisions. Frequent bugs and usability challenges 54% negative reviews out of 83 Most users comment bugs and issues include slow performance, confusing interface, data inconsistencies, and unreliable support response. Angelina C Technical Recruiter, 10,001+ employees. "There are limited customization options and integration issues which can cause problems with data consistency" Streamlined diGital onboarding experience 96% positive reviews out of 26 Most reviewers report onboarding is straightforward, user-friendly, and quick, enabling seamless document transfer and task completion. Tyler T Student, 1,001 - 5,000 employees. "As I was getting onboarded to my coops and internships, I used Greenhouse quite often and it was very good in terms of communication of what I needed to do and what documents I needed to be onboarded." High cost for smaller businesses 43% negative reviews out of 68 Some users say pricing is expensive, difficult to justify for small companies, and contracts lack flexibility or transparency. Akshay S Digital Analyst, 201 - 500 employees. "Greenhouse is one of the most expensive options on the market which makes it a barrier to entry for a lot of early stage startup companies." ## Greenhouse's interface Greenhouse’s interface is generally praised for being user-friendly and organized, especially when managing candidate pipelines and interview stages. However, some users say accessing resumes and navigating between tasks can require too many clicks. 2+ Barkha Bali Content Writer You’ll likely find Greenhouse easy to use once familiar, but expect some friction early on—reviewers mention that locating resumes or switching between job views can slow things down, especially for new users managing multiple roles or high-volume pipelines. Ease of Use 4.4 (726) 4.4 Based on 726 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Barkha Bali Content Writer Greenhouse’s top-rated features work together to simplify high-volume hiring—automating candidate movement, centralizing feedback, and reducing manual steps across job posting, tracking, and communication. This helps teams stay focused and move faster. Features 4.3 (682) 4.3 Based on 682 reviews The Greenhouse features below were rated the highest by our reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years. Applicant tracking 4.5 (78) 78 reviewers rated this feature Tracks applicants across hiring stages with automation, visibility, and a clean interface. Reviewers highlight how easy it is to move candidates between stages, merge profiles, and keep information centralized. Candidate tracking 4.4 (72) 72 reviewers rated this feature Helps manage candidate progress with reminders, follow-ups, and shared visibility. Users value the ability to monitor movement, set alerts, and collaborate with stakeholders, though some mention limited visual stage tracking. Candidate management 4.3 (73) 73 reviewers rated this feature Organizes large pipelines and supports timely follow-ups with alerts and tagging. Reviewers mention streamlined communication and centralized feedback, though some note a learning curve for new managers. Application management 4.3 (62) 62 reviewers rated this feature Manages job applications efficiently with tools for reviewing, sorting, and progressing candidates. The system supports resume access and interview tracking, though some users mention occasional navigation friction. Candidate profiles 4.2 (58) 58 reviewers rated this feature Displays comprehensive candidate data, including resumes, applications, and interview notes. Users appreciate the visibility and integration with LinkedIn, though some find the layout click-heavy. Job posting 4.1 (95) 95 reviewers rated this feature Posts jobs to multiple platforms from one place, with customization and job board integration. Reviewers like the streamlined process and unique job IDs, though some mention formatting inconsistencies. Onboarding 3.0 (23) 23 reviewers rated this feature Supports integrating new hires by tracking documentation, tasks, and timelines. Reporting/analytics 3.2 (42) 42 reviewers rated this feature Provides tools to generate hiring reports and analyze recruitment metrics. Resume search 3.5 (60) 60 reviewers rated this feature Allows users to search candidate resumes stored in the system using filters or keywords. Resume parsing 3.7 (33) 33 reviewers rated this feature Extracts structured data from resumes to populate candidate profiles automatically. Resume storage 3.9 (25) 25 reviewers rated this feature Stores resumes and related documents for candidate records and future reference. Email management 3.9 (21) 21 reviewers rated this feature Manages communication with candidates through integrated email tools. Developer sandbox 0 reviewers rated this feature Enables teams to test integrations, workflows, and API configurations in a safe environment before deploying changes to the live system. This helps reduce implementation risk and supports more complex hiring setups. Automated permissions management 0 reviewers rated this feature Allows administrators to assign and update user roles based on predefined rules. This reduces manual oversight and ensures consistent access control across departments and hiring teams. Business Intelligence Connector 0 reviewers rated this feature Lets teams export recruiting data directly into their BI tools for custom dashboards and deeper analytics. This supports more granular reporting and cross-functional visibility into hiring performance. Anonymized take-home tests 0 reviewers rated this feature Helps reduce bias in candidate evaluations by removing identifying information from submitted assessments. This supports fairer hiring practices and aligns with diversity and inclusion goals. AI-assisted interview plans 0 reviewers rated this feature Automatically generates tailored interview questions and scorecards based on job roles, helping teams stay aligned and reduce prep time. This ensures consistent candidate evaluations across interviewers. Auto-generated job descriptions 0 reviewers rated this feature Uses AI to draft clear, compelling job posts with minimal input, helping recruiters attract qualified candidates faster without needing writing or design support. Sentiment analysis for candidate sourcing 0 reviewers rated this feature Analyzes candidate responses and engagement levels to help recruiters prioritize prospects more likely to convert. Smart scheduling with availability limits 0 reviewers rated this feature Suggests optimal interview times based on team availability and candidate preferences, while allowing hiring managers to set daily or weekly limits. All key features (75) Dashboard to view the status of ongoing processes, identify current incidents and track past activities 50.00% of 4 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems 0% of 0 reviewers... Automatically generates tailored interview questions and scorecards based on job roles, helping teams stay aligned and reduce prep time. This ensures consistent candidate evaluations across interviewers. 0 reviewers rated this feature Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 0% of 0 reviewers... Helps reduce bias in candidate evaluations by removing identifying information from submitted assessments. This supports fairer hiring practices and aligns with diversity and inclusion goals. 0 reviewers rated this feature Application programming interface that allows for integration with other systems/databases 0% of 0 reviewers... Tracks applicants across hiring stages with automation, visibility, and a clean interface. Reviewers highlight how easy it is to move candidates between stages, merge profiles, and keep information centralized. 78 reviewers rated this feature Manages job applications efficiently with tools for reviewing, sorting, and progressing candidates. The system supports resume access and interview tracking, though some users mention occasional navigation friction. 62 reviewers rated this feature Manage the process of evaluating documents or requests submitted for approval 0% of 0 reviewers... Creation, administration, and evaluation of assessments or tests 0% of 0 reviewers... Uses AI to draft clear, compelling job posts with minimal input, helping recruiters attract qualified candidates faster without needing writing or design support. 0 reviewers rated this feature Allows administrators to assign and update user roles based on predefined rules. This reduces manual oversight and ensures consistent access control across departments and hiring teams. 0 reviewers rated this feature Researching and validating a person's criminal, educational, job or financial records 33.33% of 3 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers 50.00% of 2 reviewers that rated this feature as important or highly important Capability to use a search engine via operators like AND, NOT, and OR 0% of 0 reviewers... Lets teams export recruiting data directly into their BI tools for custom dashboards and deeper analytics. This supports more granular reporting and cross-functional visibility into hiring performance. 0 reviewers rated this feature Track and manage schedules and meetings via an integrated calendar 0.00% of 1 reviewers that rated this feature as important or highly important Organizes large pipelines and supports timely follow-ups with alerts and tagging. Reviewers mention streamlined communication and centralized feedback, though some note a learning curve for new managers. 73 reviewers rated this feature Displays comprehensive candidate data, including resumes, applications, and interview notes. Users appreciate the visibility and integration with LinkedIn, though some find the layout click-heavy. 58 reviewers rated this feature Proactive search for potential hires to fill current and future job openings and build talent pipelines 71.43% of 7 reviewers that rated this feature as important or highly important Helps manage candidate progress with reminders, follow-ups, and shared visibility. Users value the ability to monitor movement, set alerts, and collaborate with stakeholders, though some mention limited visual stage tracking. 72 reviewers rated this feature Web page to host job postings, show role descriptions or receive applications from potential candidates 41.67% of 12 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat 0% of 0 reviewers... Track and manage adherence to policies for any service, product, process, or supplier 0% of 0 reviewers... Track and report regulatory data to either internal management or external stakeholders 0.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system 0% of 0 reviewers... Add customized logos and colors to align with company branding 0% of 0 reviewers... Customize data fields to support various needs and use cases 0% of 0 reviewers... Alter the layout and content of reports 0% of 0 reviewers... Pre-designed layouts that can be customized to match preferences and requirements 0% of 0 reviewers... Assembly of graphs and charts for visualizing and tracking statistics/metrics 0% of 0 reviewers... Import and export data to and from software applications 66.67% of 3 reviewers that rated this feature as important or highly important Enables teams to test integrations, workflows, and API configurations in a safe environment before deploying changes to the live system. This helps reduce implementation risk and supports more complex hiring setups. 0 reviewers rated this feature Store, manage, and track all electronic documents in a centralized location 63.64% of 11 reviewers that rated this feature as important or highly important Digital forms that are shared and accessed online 50.00% of 8 reviewers that rated this feature as important or highly important Digitally sign online documents 71.43% of 7 reviewers that rated this feature as important or highly important Manages communication with candidates through integrated email tools. 21 reviewers rated this feature Electronic storage of staff/employee contact information and job status in a centralized repository 23.53% of 17 reviewers that rated this feature as important or highly important Create and share a new employee handbook with helpful information 0.00% of 1 reviewers that rated this feature as important or highly important Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service 0% of 0 reviewers... Automates core HR functions such as talent management, employee evaluation and learning management 100.00% of 1 reviewers that rated this feature as important or highly important Designed to be used by internal recruiters or HR hiring managers 0% of 0 reviewers... Create and track interviews with a reminder system 125.00% of 4 reviewers that rated this feature as important or highly important Plan, organize and set up the date, time and location of a candidate's individualized interview 93.33% of 15 reviewers that rated this feature as important or highly important Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences 0% of 0 reviewers... Manage and track all job information and associated tasks 37.50% of 8 reviewers that rated this feature as important or highly important Posts jobs to multiple platforms from one place, with customization and job board integration. Reviewers like the streamlined process and unique job IDs, though some mention formatting inconsistencies. 95 reviewers rated this feature Request a new hire, explain the need, and determine available budget 41.67% of 12 reviewers that rated this feature as important or highly important Access software remotely via mobile devices 0.00% of 2 reviewers that rated this feature as important or highly important Supports integrating new hires by tracking documentation, tasks, and timelines. 23 reviewers rated this feature Create orientation programs for new employees or students 66.67% of 3 reviewers that rated this feature as important or highly important Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. 0% of 0 reviewers... Active reporting of data and metrics 0.00% of 1 reviewers that rated this feature as important or highly important Designed to be used by external or 3rd party recruiting or staffing firms 0% of 0 reviewers... Tools to find, assess, and hire suitable candidates for a job within an organization 56.00% of 25 reviewers that rated this feature as important or highly important Process used by hiring managers to get more information about a candidate by contacting previous employers 0% of 0 reviewers... Timed notification for any upcoming task, deadline, appointment, or activity 50.00% of 4 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 0% of 0 reviewers... Provides tools to generate hiring reports and analyze recruitment metrics. 42 reviewers rated this feature A searchable repository of candidate profiles 80.00% of 10 reviewers that rated this feature as important or highly important Extracts structured data from resumes to populate candidate profiles automatically. 33 reviewers rated this feature Allows users to search candidate resumes stored in the system using filters or keywords. 60 reviewers rated this feature Stores resumes and related documents for candidate records and future reference. 25 reviewers rated this feature Set & manage permission levels based on user roles and restrict access to only authorized individuals 0% of 0 reviewers... Search and filter data across systems to locate required information by entering keywords or certain criteria 200.00% of 1 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information 44.44% of 27 reviewers that rated this feature as important or highly important Analyzes candidate responses and engagement levels to help recruiters prioritize prospects more likely to convert. 0 reviewers rated this feature Suggests optimal interview times based on team availability and candidate preferences, while allowing hiring managers to set daily or weekly limits. 0 reviewers rated this feature Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. 50.00% of 2 reviewers that rated this feature as important or highly important Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more 0% of 0 reviewers... Attach digital tags to documents and assets for identification, search, or monitoring purposes 0% of 0 reviewers... Create, manage and track all task activities and progression 53.85% of 13 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes 0% of 0 reviewers... Create, design and manage workflows for repetitive tasks 71.79% of 39 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Barkha Bali Content Writer Greenhouse’s top-rated features work together to simplify high-volume hiring—automating candidate movement, centralizing feedback, and reducing manual steps across job posting, tracking, and communication. This helps teams stay focused and move faster. Features 4.3 (682) 4.3 Based on 682 reviews ## Pricing Greenhouse does not publish pricing on its website. Buyers must contact the vendor for a quote based on company size and hiring needs. Based on SMB benchmarks, most human resources software buyers budget around $70 per user, per month, which may or may not align with Greenhouse’s tiers. ### Starting price Free trial not available [View all Pricing Plans](https://www.capterra.com/p/133100/Greenhouse/pricing/) Barkha Bali Content Writer Greenhouse’s pricing is customized, so your team’s cost will depend on size and usage. For SMBs, the tipping point is whether advanced features justify the cost compared to standard HR tools. Value for money 4.2 (380) 4.2 Based on 380 reviews ## Integrations Greenhouse integrates with scheduling, document management, job boards, HRIS platforms, and candidate screening tools, including Google Calendar and DocuSign. These connections include native and third-party links, supporting hiring workflows from sourcing to onboarding. Popular integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[ Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[ Rippling](https://www.capterra.com/p/172127/Rippling/) Barkha Bali Content Writer Connecting Greenhouse with job boards, HR systems, and scheduling tools helps your hiring team reduce manual entry, speed up candidate screening, and keep interview coordination tight, especially when multiple roles are open across departments. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (496) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (496) 4.4 Based on 496 reviews ## User reviews Overall rating 4.5 Based on 737 reviews Filter by rating 5(409) 4(275) 3(43) 2(4) 1(6) Mentioned topic Sorted by most recent AU Anonymous User RecOps Financial Services ### "Amazing platform!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 20, 2026 Pros Super easy to use, great support staff and makes the whole recruiting process much easier. Always adding new features as well and listening to customers. Cons Sometimes quite rigid with how it can be used and can sometimes take some time to make changed when needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RL Rachel L. Customer Experience Advisor Consumer Services ### "Reliable platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 19, 2026 Super easy to use, nothing really complicated that I've come across, really useful for hiring for new positions Pros it's really easy to find great new candidates for new positions and streamlines the process to make hiring easier Cons it's a little flat and could use a more modern look sometimes but it foes get the job down either way Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Connor M. Account Executive Human Resources ### "Great applicant management tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 28, 2026 My overall experience with greenhouse is 100% positive. No complaints from my use. I have only been using it a little while but love everything so far.. Pros Greenhouse offers one of the most intuitive platforms for applicant tracking and referrals to hire top talent. Cons Greenhouse is so easy to use and so easy for employees to refer their friends and colleges. Out of all the platforms I’ve used this is the easiest. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Dana H. Principal Non-Profit Organization Management ### "Greenhouse - great candidate CRM for larger organizations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 1, 2025 Overall, it's easy to use and a good tool. It is definitely a good tool for larger organizations that need all the features. Pros I use Greenhouse for candidate screening. It's very easy to use and has robust featured, especially for search. I don't have my own Greenhouse account, so I use with my clients who use Greenhouse for their candidate CRM. Cons From what I've seen, it's a bit pricey. I'm a 1-person shop and don't need most of the features. I don't use it for interviewing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EW Elizabeth W. Director Defense & Space ### "Easy to use and to delegate roles on recruiting team " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 20, 2025 This is still our go to rep product for recruiting, it allows a lot of people to easily engage in parts of the process where they are needed and makes a clean archive of candidates. Great functionality for transferring candidates between roles. Pros I like how it’s an archive of all of our candidates and how it flagged duplicate candidates and how people can leave notes and tag each other in it Cons There’s so many features that it can take a while to get familiar and set up. I don’t like a few of the views for screening questions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Talent Lead Information Technology and Services ### "Powerful ATS with Depth, but a Steep Learning Curve" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 11, 2025 Pros \- Intuitive pipeline view that makes tracking straightforward - Strong integration options with sourcing tools - Robust interview scheduling and feedback features that streamline coordination across hiring teams Cons \- Reporting and analytics can feel overly complex and not always intuitive to set up - Customisation of workflows and scorecards is limited without admin access or extra support - The interface, while functional, can feel a bit dated and cluttered for larger hiring pipelines Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HD Hannah D. Employee Experience Specialist Marketing and Advertising ### "You need this for all hiring needs " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2025 I am a daily user of GH and use it to hire and source all of our candidates and now employees. I have used LinkedIn recruiting before and it blows LI out of the water. This makes hiring and keeping track of all stages, responses and resumes in one place. You also have the ability to tag other hiring managers and ask for their opinions instead of having to email them separately. Everything is in one plane. Pros super easy to use, has a step and stage for everything you could think of. easily categorizes, rejects, moves stages, and keeps track of all candidate information. Cons I like everything about Greenhouse. I will not be using any other applicant tracking system going forward. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Bullhorn was not user friendly and made switching stages more complicated than it needed to be. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Afreen P. Senior Recruiter Staffing and Recruiting ### "A Powerful Recruiting Platform That Brings Structure and Efficiency to Hiring" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2025 It’s one of the most structured and user-friendly recruiting platforms I’ve used. The system helps streamline the entire hiring process from posting jobs and tracking applicants to scheduling interviews and managing feedback. The integrations with other HR and communication tools (like Outlook, Slack, and Zoom) save a lot of manual work. I also appreciate how Greenhouse supports structured hiring and DEI initiatives through scorecards and unbiased evaluation tools. Pros The user interface is intuitive and well-organized, making it easier for our hiring team Excellent integrations with calendars (Google, Outlook) and many other HR tools, which streamlined interview scheduling and reduced administrative overhead Cons The pricing is on the higher side, especially for smaller companies or teams with limited budgets. Some users found the reporting and data-export features to be less flexible or user-friendly than expected. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TA Tiffany A. VP and Head of Employee Success Computer Software ### "Great solution for your ATS needs" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 October 21, 2025 Pros I like that you can add notes and track the candidate's process. I like that you can integrate DocuSign for the offer letters and that you can do lots of customizations. I also like the direct feed into LinkedIn. Cons The changes to do everything isn't very intuitive. I have to search a lot to figure out how to change, update or use a feature. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Teresa I. People technology solutions manager Hospitality ### "Easiest to use ATS in the market. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 September 16, 2025 As an end user, it is the simplest and easiest to use applicant tracking system in the market. Makes applying to jobs a delightful experience Pros Extremely easy to use compared to other cloud based applicant tracking system. No unnecessary creation os accounts and credentials for tracking. automated emails and workflows are an added advantage Cons Difficult to integrate with other hcm systems. the information captured is minimal and may not suffice the mandatory requirements for the backend HRIS system Switched from [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) for improved candidate experience based on survey results Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) Reasons for choosing Greenhouse UI and candidate experience. ability to integrate with workday Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/133100/Greenhouse/reviews/) ## FAQs Greenhouse is an applicant tracking system (ATS) that also functions as a full hiring platform. It supports structured hiring, interview planning, and onboarding and integrates with HRIS and sourcing tools to manage the entire hiring lifecycle. Yes. Greenhouse includes AI tools for job descriptions, interview plans, and candidate summaries, helping recruiters save time and improve consistency in hiring decisions. Yes. Greenhouse supports native and third-party integrations with many HRIS platforms, background check providers, and scheduling tools to streamline hiring workflows. Greenhouse is used by businesses of all sizes. Smaller teams should assess whether their pricing and advanced features match their hiring volume and internal capacity. Yes. Structured hiring is a core part of Greenhouse’s platform. It includes tools for creating consistent interview plans, scorecards, and evaluation criteria to reduce bias and improve hiring quality. Yes. Greenhouse allows teams to customize hiring workflows, interview stages, and permissions. Advanced plans also include developer sandbox access for testing integrations and configurations. No. Greenhouse does not list pricing on its website. Buyers must contact the vendor for a custom quote based on company size, hiring needs, and selected plan tier. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Greenhouse’s own online content in July 2025, including the product's website and its social media channels. ## Related reading ### [7 Top-Rated AI Applicant Tracking Software](https://www.capterra.com/resources/ai-applicant-tracking-software/) Published March 19, 2026 by ### [ATS Price Comparison Guide: A Capterra Value Report](https://www.capterra.com/resources/ats-software-pricing-report/) Published June 11, 2025 by [Himanshi Arora](https://www.capterra.com/resources/author/himanshi-arora/) and [Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/) ### [7 Top-Rated Recruiting Software](https://www.capterra.com/resources/best-recruiting-tools/) Published February 2, 2023 by [Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/) Popular comparisons [100Hires vs Greenhouse](https://www.capterra.com/compare/133100-206957/Greenhouse-vs-100Hires)[CEIPAL ATS vs Greenhouse](https://www.capterra.com/compare/133100-226634/Greenhouse-vs-CEIPAL-ATS)[ZipRecruiter vs Greenhouse](https://www.capterra.com/compare/130706-133100/ZipRecruiter-vs-Greenhouse)[NEOGOV vs Greenhouse](https://www.capterra.com/compare/133100-248680/Greenhouse-vs-NEOGOV)[Paylocity vs Greenhouse](https://www.capterra.com/compare/86714-133100/WebPay-vs-Greenhouse)[Zoho Recruit vs Greenhouse](https://www.capterra.com/compare/125768-133100/Zoho-Recruit-vs-Greenhouse)[Workable vs Greenhouse](https://www.capterra.com/compare/130175-133100/Workable-vs-Greenhouse)[Indeed for Employers vs Greenhouse](https://www.capterra.com/compare/133100-161381/Greenhouse-vs-Indeed)[BambooHR vs Greenhouse](https://www.capterra.com/compare/110968-133100/BambooHR-vs-Greenhouse)[Apploi vs Greenhouse](https://www.capterra.com/compare/133100-167877/Greenhouse-vs-Apploi) [JobDiva vs Greenhouse](https://www.capterra.com/compare/129831-133100/JobDiva-vs-Greenhouse)[ApplicantStack vs Greenhouse](https://www.capterra.com/compare/133100-264567/Greenhouse-vs-ApplicantStack)[Top Echelon vs Greenhouse](https://www.capterra.com/compare/84093-133100/Top-Echelon-vs-Greenhouse)[Dayforce HCM vs Greenhouse](https://www.capterra.com/compare/133100-205376/Greenhouse-vs-Dayforce-HCM)[Paycor vs Greenhouse](https://www.capterra.com/compare/133100-133745/Greenhouse-vs-Paycor-Perform)[Crelate vs Greenhouse](https://www.capterra.com/compare/133064-133100/Crelate-Talent-vs-Greenhouse)[Recruiterflow vs Greenhouse](https://www.capterra.com/compare/133100-165636/Greenhouse-vs-Recruiterflow)[Workday HCM vs Greenhouse](https://www.capterra.com/compare/66908-133100/Workday-HCM-vs-Greenhouse)[LinkedIn for Business vs Greenhouse](https://www.capterra.com/compare/133100-213505/Greenhouse-vs-LinkedIn-for-Business)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)