# Greenhouse Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Greenhouse Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Greenhouse Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/133100/Greenhouse --- # Greenhouse Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 11, 2025 Written byBarkha Bali Barkha Bali Content Writer Barkha Bali is a writer at Capterra. She provides insights to help small and midsize businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra so... [See bio & all articles](https://www.capterra.com/resources/author/bbali/) Content Writer Edited byParul Sharma Parul Sharma Parul is an editor at Capterra with over half a decade of experience curating news, IT, software, finance, lifestyle, and health content. She excels at simplifying complex terms into engaging content for SMBs. Parul has worked as a feature wri... [See bio & all articles](https://www.capterra.com/resources/author/parul-sharma/) Written by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) Content Writer Barkha Bali is a writer at Capterra. She provides insights to help small and midsize businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software advisors and buyers. Edited by [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/) Parul is an editor at Capterra with over half a decade of experience curating news, IT, software, finance, lifestyle, and health content. She excels at simplifying complex terms into engaging content for SMBs. Parul has worked as a feature writer for DNA India, India’s premier media portal. She was also the highest scorer in her English literature graduation and post-graduation class. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Greenhouse Greenhouse Overview: ### Key takeaways Insights from verified Capterra reviews Greenhouse is an applicant tracking system used by HR teams in small and midsize tech and services firms to streamline recruiting and manage candidate pipelines. Reviewers highlight its ease of use and automation for tracking applicants across stages. While praised for collaboration tools and job board integrations, users cite reporting and onboarding as areas needing improvement. ### Our verdict Greenhouse suits teams focused on structured hiring workflows and frequent cross-department collaboration. It simplifies candidate tracking and integrates with job boards, but buyers should weigh its limited onboarding tools, rigid reporting, and occasional UI friction. Best suited for firms willing to trade deep customization for ease of use and speed. Overall rating Based on 762 user reviews Reviews sentiment Positive 93% Neutral 6% Negative 1% Pros & cons Customizable, automated recruiting workflows Comprehensive applicant tracking features Limited and complex reporting tools Frequent bugs and usability challenges Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Greenhouse alternatives While Greenhouse suits teams focused on payroll and compliance, you might explore other options if your priorities include a more modern interface, deeper customization, or simpler mobile workflows. Highest Rated [4.6 (1,261)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.2 (10,921)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars [4.3 (1,829)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.5 (1,202)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/133100/Greenhouse/alternatives/) ## Who uses Greenhouse? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Customizable, automated recruiting workflows 97% positive reviews out of 121 Most users report recruiting process benefits from customizable workflows, automation, and streamlined collaboration, improving hiring efficiency. Mathew C IT Director - Systems and Infrastructure Service, 1,001 - 5,000 employees. "Greenhouse's flexibility and extensive integrations have allowed us to optimize our recruitment process, enabling us to attract and hire top talent for our team." Limited and complex reporting tools 40% negative reviews out of 90 Some users say reporting lacks customization, is unintuitive, and requires manual work to extract meaningful data. Linda L HR Senior Coordinator, 1,001 - 5,000 employees. "Another is the reporting function. While custom reports exist, there are many limitations that cause me to have to pull multiple reports and put them together instead of just doing one report." Comprehensive applicant tracking features 94% positive reviews out of 72 Most reviewers indicate applicant tracking is intuitive, collaborative, and customizable, enabling effective candidate management and data insights. Connor M Account Executive, 1,001 - 5,000 employees. "Greenhouse offers one of the most intuitive platforms for applicant tracking and referrals to hire top talent." Frequent bugs and usability challenges 55% negative reviews out of 84 Some users report recurring bugs, slow performance, confusing navigation, and difficulties with data consistency and integration. Angelina C Technical Recruiter, 10,001+ employees. "There are limited customization options and integration issues which can cause problems with data consistency" Effortless diGital onboarding process 96% positive reviews out of 27 Most users describe onboarding as simple, fast, and user-friendly, with clear communication and easy document handling. Sanchita J Technical Support Engineer, 1,001 - 5,000 employees. "Greenhouse is very stable and reliable platform to tackle and track all the onboarding stages and to connect with internal HR team." High cost for smaller businesses 43% negative reviews out of 69 Some reviewers indicate pricing is expensive, especially for small companies, and contract flexibility is limited. Akshay S Digital Analyst, 201 - 500 employees. "Greenhouse is one of the most expensive options on the market which makes it a barrier to entry for a lot of early stage startup companies." ## Greenhouse's interface Greenhouse’s interface is generally praised for being user-friendly and organized, especially when managing candidate pipelines and interview stages. However, some users say accessing resumes and navigating between tasks can require too many clicks. 2+ Barkha Bali Content Writer You’ll likely find Greenhouse easy to use once familiar, but expect some friction early on—reviewers mention that locating resumes or switching between job views can slow things down, especially for new users managing multiple roles or high-volume pipelines. Ease of Use 4.4 (751) 4.4 Based on 751 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Barkha Bali Content Writer Greenhouse’s top-rated features work together to simplify high-volume hiring—automating candidate movement, centralizing feedback, and reducing manual steps across job posting, tracking, and communication. This helps teams stay focused and move faster. Features 4.3 (707) 4.3 Based on 707 reviews The Greenhouse features below were rated the highest by our reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years. Applicant tracking 4.5 (78) 78 reviewers rated this feature Tracks applicants across hiring stages with automation, visibility, and a clean interface. Reviewers highlight how easy it is to move candidates between stages, merge profiles, and keep information centralized. Candidate tracking 4.4 (72) 72 reviewers rated this feature Helps manage candidate progress with reminders, follow-ups, and shared visibility. Users value the ability to monitor movement, set alerts, and collaborate with stakeholders, though some mention limited visual stage tracking. Candidate management 4.3 (73) 73 reviewers rated this feature Organizes large pipelines and supports timely follow-ups with alerts and tagging. Reviewers mention streamlined communication and centralized feedback, though some note a learning curve for new managers. Application management 4.3 (62) 62 reviewers rated this feature Manages job applications efficiently with tools for reviewing, sorting, and progressing candidates. The system supports resume access and interview tracking, though some users mention occasional navigation friction. Candidate profiles 4.2 (58) 58 reviewers rated this feature Displays comprehensive candidate data, including resumes, applications, and interview notes. Users appreciate the visibility and integration with LinkedIn, though some find the layout click-heavy. Job posting 4.1 (95) 95 reviewers rated this feature Posts jobs to multiple platforms from one place, with customization and job board integration. Reviewers like the streamlined process and unique job IDs, though some mention formatting inconsistencies. Onboarding 3.0 (23) 23 reviewers rated this feature Supports integrating new hires by tracking documentation, tasks, and timelines. Reporting/analytics 3.2 (42) 42 reviewers rated this feature Provides tools to generate hiring reports and analyze recruitment metrics. Resume search 3.5 (60) 60 reviewers rated this feature Allows users to search candidate resumes stored in the system using filters or keywords. Resume parsing 3.7 (33) 33 reviewers rated this feature Extracts structured data from resumes to populate candidate profiles automatically. Resume storage 3.9 (25) 25 reviewers rated this feature Stores resumes and related documents for candidate records and future reference. Email management 3.9 (21) 21 reviewers rated this feature Manages communication with candidates through integrated email tools. Developer sandbox 0 reviewers rated this feature Enables teams to test integrations, workflows, and API configurations in a safe environment before deploying changes to the live system. This helps reduce implementation risk and supports more complex hiring setups. Automated permissions management 0 reviewers rated this feature Allows administrators to assign and update user roles based on predefined rules. This reduces manual oversight and ensures consistent access control across departments and hiring teams. Business Intelligence Connector 0 reviewers rated this feature Lets teams export recruiting data directly into their BI tools for custom dashboards and deeper analytics. This supports more granular reporting and cross-functional visibility into hiring performance. Anonymized take-home tests 0 reviewers rated this feature Helps reduce bias in candidate evaluations by removing identifying information from submitted assessments. This supports fairer hiring practices and aligns with diversity and inclusion goals. AI-assisted interview plans 0 reviewers rated this feature Automatically generates tailored interview questions and scorecards based on job roles, helping teams stay aligned and reduce prep time. This ensures consistent candidate evaluations across interviewers. Auto-generated job descriptions 0 reviewers rated this feature Uses AI to draft clear, compelling job posts with minimal input, helping recruiters attract qualified candidates faster without needing writing or design support. Sentiment analysis for candidate sourcing 0 reviewers rated this feature Analyzes candidate responses and engagement levels to help recruiters prioritize prospects more likely to convert. Smart scheduling with availability limits 0 reviewers rated this feature Suggests optimal interview times based on team availability and candidate preferences, while allowing hiring managers to set daily or weekly limits. All key features (75) Dashboard to view the status of ongoing processes, identify current incidents and track past activities 50.00% of 4 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems 0% of 0 reviewers... Automatically generates tailored interview questions and scorecards based on job roles, helping teams stay aligned and reduce prep time. This ensures consistent candidate evaluations across interviewers. 0 reviewers rated this feature Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 0% of 0 reviewers... Helps reduce bias in candidate evaluations by removing identifying information from submitted assessments. This supports fairer hiring practices and aligns with diversity and inclusion goals. 0 reviewers rated this feature Application programming interface that allows for integration with other systems/databases 0% of 0 reviewers... Tracks applicants across hiring stages with automation, visibility, and a clean interface. Reviewers highlight how easy it is to move candidates between stages, merge profiles, and keep information centralized. 78 reviewers rated this feature Manages job applications efficiently with tools for reviewing, sorting, and progressing candidates. The system supports resume access and interview tracking, though some users mention occasional navigation friction. 62 reviewers rated this feature Manage the process of evaluating documents or requests submitted for approval 0% of 0 reviewers... Creation, administration, and evaluation of assessments or tests 0% of 0 reviewers... Uses AI to draft clear, compelling job posts with minimal input, helping recruiters attract qualified candidates faster without needing writing or design support. 0 reviewers rated this feature Allows administrators to assign and update user roles based on predefined rules. This reduces manual oversight and ensures consistent access control across departments and hiring teams. 0 reviewers rated this feature Researching and validating a person's criminal, educational, job or financial records 33.33% of 3 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers 50.00% of 2 reviewers that rated this feature as important or highly important Capability to use a search engine via operators like AND, NOT, and OR 0% of 0 reviewers... Lets teams export recruiting data directly into their BI tools for custom dashboards and deeper analytics. This supports more granular reporting and cross-functional visibility into hiring performance. 0 reviewers rated this feature Track and manage schedules and meetings via an integrated calendar 0.00% of 1 reviewers that rated this feature as important or highly important Organizes large pipelines and supports timely follow-ups with alerts and tagging. Reviewers mention streamlined communication and centralized feedback, though some note a learning curve for new managers. 73 reviewers rated this feature Displays comprehensive candidate data, including resumes, applications, and interview notes. Users appreciate the visibility and integration with LinkedIn, though some find the layout click-heavy. 58 reviewers rated this feature Proactive search for potential hires to fill current and future job openings and build talent pipelines 81.82% of 11 reviewers that rated this feature as important or highly important Helps manage candidate progress with reminders, follow-ups, and shared visibility. Users value the ability to monitor movement, set alerts, and collaborate with stakeholders, though some mention limited visual stage tracking. 72 reviewers rated this feature Web page to host job postings, show role descriptions or receive applications from potential candidates 41.67% of 12 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat 0% of 0 reviewers... Track and manage adherence to policies for any service, product, process, or supplier 0% of 0 reviewers... Track and report regulatory data to either internal management or external stakeholders 0.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system 0% of 0 reviewers... Add customized logos and colors to align with company branding 0% of 0 reviewers... Customize data fields to support various needs and use cases 0% of 0 reviewers... Alter the layout and content of reports 0% of 0 reviewers... Pre-designed layouts that can be customized to match preferences and requirements 0% of 0 reviewers... Assembly of graphs and charts for visualizing and tracking statistics/metrics 0% of 0 reviewers... Import and export data to and from software applications 66.67% of 3 reviewers that rated this feature as important or highly important Enables teams to test integrations, workflows, and API configurations in a safe environment before deploying changes to the live system. This helps reduce implementation risk and supports more complex hiring setups. 0 reviewers rated this feature Store, manage, and track all electronic documents in a centralized location 63.64% of 11 reviewers that rated this feature as important or highly important Digital forms that are shared and accessed online 50.00% of 8 reviewers that rated this feature as important or highly important Digitally sign online documents 71.43% of 7 reviewers that rated this feature as important or highly important Manages communication with candidates through integrated email tools. 21 reviewers rated this feature Electronic storage of staff/employee contact information and job status in a centralized repository 23.53% of 17 reviewers that rated this feature as important or highly important Create and share a new employee handbook with helpful information 0.00% of 1 reviewers that rated this feature as important or highly important Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service 0% of 0 reviewers... Automates core HR functions such as talent management, employee evaluation and learning management 100.00% of 1 reviewers that rated this feature as important or highly important Designed to be used by internal recruiters or HR hiring managers 0% of 0 reviewers... Create and track interviews with a reminder system 125.00% of 4 reviewers that rated this feature as important or highly important Plan, organize and set up the date, time and location of a candidate's individualized interview 95.00% of 20 reviewers that rated this feature as important or highly important Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences 0% of 0 reviewers... Manage and track all job information and associated tasks 37.50% of 8 reviewers that rated this feature as important or highly important Posts jobs to multiple platforms from one place, with customization and job board integration. Reviewers like the streamlined process and unique job IDs, though some mention formatting inconsistencies. 95 reviewers rated this feature Request a new hire, explain the need, and determine available budget 41.67% of 12 reviewers that rated this feature as important or highly important Access software remotely via mobile devices 0.00% of 2 reviewers that rated this feature as important or highly important Supports integrating new hires by tracking documentation, tasks, and timelines. 23 reviewers rated this feature Create orientation programs for new employees or students 66.67% of 3 reviewers that rated this feature as important or highly important Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. 0% of 0 reviewers... Active reporting of data and metrics 0.00% of 1 reviewers that rated this feature as important or highly important Designed to be used by external or 3rd party recruiting or staffing firms 0% of 0 reviewers... Tools to find, assess, and hire suitable candidates for a job within an organization 56.00% of 25 reviewers that rated this feature as important or highly important Process used by hiring managers to get more information about a candidate by contacting previous employers 0% of 0 reviewers... Timed notification for any upcoming task, deadline, appointment, or activity 50.00% of 4 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 0% of 0 reviewers... Provides tools to generate hiring reports and analyze recruitment metrics. 42 reviewers rated this feature A searchable repository of candidate profiles 84.21% of 19 reviewers that rated this feature as important or highly important Extracts structured data from resumes to populate candidate profiles automatically. 33 reviewers rated this feature Allows users to search candidate resumes stored in the system using filters or keywords. 60 reviewers rated this feature Stores resumes and related documents for candidate records and future reference. 25 reviewers rated this feature Set & manage permission levels based on user roles and restrict access to only authorized individuals 0% of 0 reviewers... Search and filter data across systems to locate required information by entering keywords or certain criteria 200.00% of 1 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information 46.43% of 28 reviewers that rated this feature as important or highly important Analyzes candidate responses and engagement levels to help recruiters prioritize prospects more likely to convert. 0 reviewers rated this feature Suggests optimal interview times based on team availability and candidate preferences, while allowing hiring managers to set daily or weekly limits. 0 reviewers rated this feature Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. 50.00% of 2 reviewers that rated this feature as important or highly important Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more 0% of 0 reviewers... Attach digital tags to documents and assets for identification, search, or monitoring purposes 0% of 0 reviewers... Create, manage and track all task activities and progression 50.00% of 14 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes 0% of 0 reviewers... Create, design and manage workflows for repetitive tasks 75.56% of 45 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Barkha Bali Content Writer Greenhouse’s top-rated features work together to simplify high-volume hiring—automating candidate movement, centralizing feedback, and reducing manual steps across job posting, tracking, and communication. This helps teams stay focused and move faster. Features 4.3 (707) 4.3 Based on 707 reviews ## Pricing Greenhouse does not publish pricing on its website. Buyers must contact the vendor for a quote based on company size and hiring needs. Based on SMB benchmarks, most human resources software buyers budget around $70 per user, per month, which may or may not align with Greenhouse’s tiers. ### Starting price Free trial not available [View all Pricing Plans](https://www.capterra.com/p/133100/Greenhouse/pricing/) Barkha Bali Content Writer Greenhouse’s pricing is customized, so your team’s cost will depend on size and usage. For SMBs, the tipping point is whether advanced features justify the cost compared to standard HR tools. Value for money 4.2 (404) 4.2 Based on 404 reviews ## Integrations Greenhouse integrates with scheduling, document management, job boards, HRIS platforms, and candidate screening tools, including Google Calendar and DocuSign. These connections include native and third-party links, supporting hiring workflows from sourcing to onboarding. Popular integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[ Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[ Rippling](https://www.capterra.com/p/172127/Rippling/) Barkha Bali Content Writer Connecting Greenhouse with job boards, HR systems, and scheduling tools helps your hiring team reduce manual entry, speed up candidate screening, and keep interview coordination tight, especially when multiple roles are open across departments. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (520) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (520) 4.4 Based on 520 reviews ## User reviews Overall rating 4.5 Based on 762 reviews Filter by rating 5(422) 4(282) 3(48) 2(4) 1(6) Mentioned topic Sorted by most recent RS Rosa S. Talent and Engagement Senior Manager Farming ### "Continuing to innovate and improve" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 April 23, 2026 Really positive and great to see the improvement in account management. Given the amount we spend on this tool, this was definitely lagging until this year. Pros The tool is easy to use and has great functionality to create custom fields and filter from these. The bulk actions are excellent. Just waiting on bulk hire. Cons The activity could be better displayed to keep accurate reports of communication. The comments section is fine but you can easily loose the communication. It would be better to display this in a more succent way. Switched from [Readymode](https://www.capterra.com/p/136728/Readymode/) It was ReadyTech - It was a poor ATS in comparison and we needed a tool that could life our process. Alternatives considered [SmartRecruiters](https://www.capterra.com/p/123833/SmartRecruiters/) Reasons for choosing Greenhouse We needed the bulk functionality that Greenhouse offered at the time over Smartrecruiter. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TF Tiffany F. Talent Acquisition Recruiter Financial Services ### "Greenhouse is great!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 22, 2026 Overall, my experience has been good. Have had a lot of growing pains throughout the years but it has come a long way since I first starting using it. I look forward to it's continued growth. Pros I think it's easy to learn and user friendly. You have quick access to customer support and account representatives are usually helpful. Although since we got our new one, we haven't heard from them very much. Our old account rep, \[sensitive content hidden\], was amazing. They do try and keep up with the trends by coming out with new features throughout the year and informing us of the new features over email. The new features has helped with process automation to some degree. Overall, it is a great value for your money. Cons I do think it sometimes tend to behind the trend on the features. There are still some core things within the ATS that is hard to navigate or you have to find workarounds for. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EW Ellen W. Senior Talent Acquisition Specialist Real Estate ### "Greenhouse General Survey" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 22, 2026 Greenhouse is generally easy to navigate and the tech support is usually helpful. There are times when the application is clunky and slow. Pros Easy navigation, scorecards usability, easy to email teams/candidates, customizable and AI feature to generate behavioral based questions. Cons Clunkiness, stalling, freezing. Also, I don't have a place to put prospects unless I link them to a specific job. Switched from [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) More functionalities, database management Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JK Joanna K. Recruiting Manager Security and Investigations ### "Supports growing companies " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 22, 2026 The built in automations, streamline processes and set up makes recruiting fast easy and manageable. Best thing, it is easy for hiring managers to navigate. Pros The built in automations, streamline processes and set up makes recruiting fast easy and manageable. Best thing, it is easy for hiring managers to navigate. Cons You need to have a few add ons for additional features, such as AI tools, texting and note taking. The App is horrible and almost none functional. Switched from [Workable](https://www.capterra.com/p/130175/Workable/) Functionality and price were much better with Greenhouse. Alternatives considered [Rippling](https://www.capterra.com/p/172127/Rippling/) [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reasons for choosing Greenhouse Better functionality and more options for setting up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Ashley G. Senior Talent Partner Financial Services ### "Honest review from Built" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 April 22, 2026 Greenhouse is the best structured hiring system of record on the market, but it currently feels more like a static database than a proactive system of action. For a team like ours at Built, currently moving to a 65% strategic/35% reactive split, we find ourselves having to build external AI orchestration or buy third-party tools to handle what should be native: high-volume fraud prevention, complex auto-scheduling, and bulk workflow efficiency. It provides the essential data foundation, but the manual 'tax' required to operate it daily is becoming a bottleneck for a modern, lean People team. Pros \-Structured Hiring Foundation: It provides a framework for objective, signal-based interviewing that aligns with our high-performance culture. -Robust API Ecosystem: The ability to pull data via the BI Connector and Harvest API is critical for our shift toward an AI-native "Intelligence Layer". -Source of Truth: It serves as a reliable system of record -Customization: The ability to build specific role scorecards ensures we maintain a high bar for talent even as we scale. Cons \-Fraud & Spam Vulnerability: The 97%+ fraud rate in Engineering applications is a massive operational tax. I am disappointed that solving a baseline security and quality issue requires a significant financial upgrade to "Real Talent". -Automation Gaps: Native scheduling still lacks the complexity needed for an AI-native function, currently consuming 1,000–1,700 hours of team capacity annually. -Bulk Action Friction: The inability to easily mass-reject candidates after applying specific filters (required skills, etc.) creates unnecessary manual work. -UI Inefficiencies: Small but frequent friction points, such as only saving the last 5 pasted URLs, add up to significant time waste when trying to personalize scheduling confirmations with Hiring Manager LinkedIn profiles. -We don't have a talent coordinator or anyone in recruiting ops, meaning our recruiters have to do all the manual setup. Greenhouse is extremely "click-heavy." It takes a lot of manual effort to set up a job properly, or to do something as simple as pulling up a job description, and its internal reporting often requires exporting data to Excel to get real insights. Switched from [Lever](https://www.capterra.com/p/142452/Lever/) we were looking for better reporting and analytics Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Ahisha K. Senior Talent Acquisition Partner Financial Services ### "Good experience with Greenhouse as a recruiter " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 21, 2026 Overall, it has been a very positive experience, and I’m glad our company uses Greenhouse. It also allows employees to track the status of their own referrals without needing to ask the recruiter. Pros Easy to understand and simple to move candidates’ CVs through each stage. As a recruiter or hiring manager, the system is very straightforward and easy to navigate independently. Cons Hopefully, a filter function could be added for the application questions. For example, it would be helpful if I could filter candidates who do not require visa sponsorship and review those CVs directly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Kelly S. Talent Acquisition Operations Lead Information Technology and Services ### "Scheduling perspective" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 20, 2026 Overall Greenhouse has been a good ATS, but I do believe there is room for improvement on the reporting of coordination and scheduling ease. Pros What I like most is that there is customer support willing to help me with non complex issues that accommodates multiple time zones Cons What I like least is probably the amount of data that im able to pull for scheduling. I would also like to see AI incorporated more into scheduling Switched from [Prelude](https://www.capterra.com/p/168572/Interview-Schedule/) Prelude was sunsetting their product so we had to choose another ATS Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB Luis B. Chief of Staff Information Technology and Services ### "Solid ATS for structured hiring, but scorecard adoption is a challenge" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 April 20, 2026 It does what a modern ATS should do. The gap is adoption — the tool is only as good as the discipline of the team filling it in, and it doesn't do enough to reduce friction for occasional users. Pros Greenhouse keeps the hiring pipeline visible across recruiters, hiring managers, and leadership. The structured interview kits make it easy to standardize feedback, and the integrations with our existing tools fit into the workflow without much friction. When everyone uses it consistently, it's one of the better tools for keeping searches organized. Cons Scorecard submissions are too easy to skip for people who aren't in the tool daily. Feedback ends up scattered in other channels instead of centralized in Greenhouse. Better nudges after interviews, especially mobile-friendly ones, would go a long way toward driving adoption. Switched from [Lever](https://www.capterra.com/p/142452/Lever/) Better UI/UX, also better analytics and ease of use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SR Shadi R. Associate VP of Talent Acquisition Hospital & Health Care ### "Well‑Structured ATS with Reporting Limitations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 20, 2026 Greenhouse provides structure and consistency through interview plans, scorecards, and controlled access, improving interview quality and data integrity. However, reporting depth, candidate survey insights, CRM features, and rediscovery capabilities are limited. Pros Greenhouse ATS has added structure to our TA process. It is intuitive and recruiter friendly. Interview plans and scorecards raised the bar for both candidate experience and how our team interviews. All tasks and communications are well documented, including screens, interviews, scorecards and offers. Access level can be customized so hiring managers don’t get to “do their own thing” anymore, which is a net positive and helps with data integrity. They have a responsive tech support that quickly responds to help resolve issues. Cons Reporting is fine for basics but not as robust as we'd like, especially when leadership asks nuanced questions. Candidate satisfaction survey needs improvements for reporting and CRM, and rediscovery are weak compared to other tools. Switched from [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/) The ATS was not robust and lacked a lot of features we needed to modernize our TA process Alternatives considered [iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/) Reasons for choosing Greenhouse I was familiar with Greenhouse as I used it at a previous company and felt it was a better choice for a mid-size organization like ours. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TW Tracy W. Talent Acquisition Lead Mining & Metals ### "Great Product " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2026 Great. The staff members and support are amazing. Integration was very well planned and executed. I love all of the product updates and touch bases. Pros I really love the ease of the product and the many functions that it offers as well as the integration. Cons It is quite pricey and a bit difficult for our hiring model, we have a unique model which our employee numbers fluctuate. Switched from [Rippling](https://www.capterra.com/p/172127/Rippling/) This product was very limited in functions Alternatives considered [Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/) [BambooHR](https://www.capterra.com/p/110968/BambooHR/) [Workable](https://www.capterra.com/p/130175/Workable/) Reasons for choosing Greenhouse I have used in the past, really liked the overall offerings compared to others Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/133100/Greenhouse/reviews/) ## FAQs Greenhouse is an applicant tracking system (ATS) that also functions as a full hiring platform. It supports structured hiring, interview planning, and onboarding and integrates with HRIS and sourcing tools to manage the entire hiring lifecycle. Yes. Greenhouse includes AI tools for job descriptions, interview plans, and candidate summaries, helping recruiters save time and improve consistency in hiring decisions. Yes. Greenhouse supports native and third-party integrations with many HRIS platforms, background check providers, and scheduling tools to streamline hiring workflows. Greenhouse is used by businesses of all sizes. Smaller teams should assess whether their pricing and advanced features match their hiring volume and internal capacity. Yes. Structured hiring is a core part of Greenhouse’s platform. It includes tools for creating consistent interview plans, scorecards, and evaluation criteria to reduce bias and improve hiring quality. Yes. Greenhouse allows teams to customize hiring workflows, interview stages, and permissions. Advanced plans also include developer sandbox access for testing integrations and configurations. No. Greenhouse does not list pricing on its website. Buyers must contact the vendor for a custom quote based on company size, hiring needs, and selected plan tier. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Greenhouse’s own online content in July 2025, including the product's website and its social media channels. ## Related reading ### [7 Top-Rated AI Applicant Tracking Software](https://www.capterra.com/resources/ai-applicant-tracking-software/) Published March 19, 2026 by ### [ATS Price Comparison Guide: A Capterra Value Report](https://www.capterra.com/resources/ats-software-pricing-report/) Published June 11, 2025 by [Himanshi Arora](https://www.capterra.com/resources/author/himanshi-arora/) and [Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/) ### [7 Top-Rated Recruiting Software](https://www.capterra.com/resources/best-recruiting-tools/) Published February 2, 2023 by [Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/) Popular comparisons [100Hires vs Greenhouse](https://www.capterra.com/compare/133100-206957/Greenhouse-vs-100Hires)[CEIPAL ATS vs Greenhouse](https://www.capterra.com/compare/133100-226634/Greenhouse-vs-CEIPAL-ATS)[ZipRecruiter vs Greenhouse](https://www.capterra.com/compare/130706-133100/ZipRecruiter-vs-Greenhouse)[NEOGOV vs Greenhouse](https://www.capterra.com/compare/133100-248680/Greenhouse-vs-NEOGOV)[Paylocity vs Greenhouse](https://www.capterra.com/compare/86714-133100/WebPay-vs-Greenhouse)[Zoho Recruit vs Greenhouse](https://www.capterra.com/compare/125768-133100/Zoho-Recruit-vs-Greenhouse)[Workable vs Greenhouse](https://www.capterra.com/compare/130175-133100/Workable-vs-Greenhouse)[Indeed for Employers vs Greenhouse](https://www.capterra.com/compare/133100-161381/Greenhouse-vs-Indeed)[BambooHR vs Greenhouse](https://www.capterra.com/compare/110968-133100/BambooHR-vs-Greenhouse)[Apploi vs Greenhouse](https://www.capterra.com/compare/133100-167877/Greenhouse-vs-Apploi) [JobDiva vs Greenhouse](https://www.capterra.com/compare/129831-133100/JobDiva-vs-Greenhouse)[ApplicantStack vs Greenhouse](https://www.capterra.com/compare/133100-264567/Greenhouse-vs-ApplicantStack)[micro1 vs Greenhouse](https://www.capterra.com/compare/133100-10030872/Greenhouse-vs-micro1)[Top Echelon vs Greenhouse](https://www.capterra.com/compare/84093-133100/Top-Echelon-vs-Greenhouse)[Paycor vs Greenhouse](https://www.capterra.com/compare/133100-133745/Greenhouse-vs-Paycor-Perform)[Dayforce HCM vs Greenhouse](https://www.capterra.com/compare/133100-205376/Greenhouse-vs-Dayforce-HCM)[Crelate vs Greenhouse](https://www.capterra.com/compare/133064-133100/Crelate-Talent-vs-Greenhouse)[Workday HCM vs Greenhouse](https://www.capterra.com/compare/66908-133100/Workday-HCM-vs-Greenhouse)[LinkedIn for Business vs Greenhouse](https://www.capterra.com/compare/133100-213505/Greenhouse-vs-LinkedIn-for-Business)[Recruiterflow vs Greenhouse](https://www.capterra.com/compare/133100-165636/Greenhouse-vs-Recruiterflow)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)