# Greenhouse Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Greenhouse Software - reviews, pricing plans, popular comparisons to other Recruiting products and more. Source: https://www.capterra.com/p/133100/Greenhouse --- # Greenhouse Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Greenhouse ## What is Greenhouse? Greenhouse is the only hiring platform you’ll ever need. Their industry-leading, AI-powered software supports every stage of your hiring process – from sourcing to onboarding – helping you make the best hires, faster, every time. Greenhouse Recruiting allows you to find top talent with ease and get more out of your CRM by driving engaging candidate interactions at every touchpoint, eliminating administrative burden with automation and AI-powered tools, and keeping everyone on the hiring team aligned – all in one scalable platform. ## What is Greenhouse used for? [Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Onboarding](https://www.capterra.com/onboarding-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 763 user reviews Reviews sentiment Positive 93% Neutral 6% Negative 1% Pros & cons Customizable, automated recruiting workflows Comprehensive applicant tracking features Limited and complex reporting tools Frequent bugs and usability challenges Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Applicant Tracking / 2026 - Recruiting / 2026 - Onboarding / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Greenhouse?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.greenhouse.com/&name=Greenhouse) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Greenhouse 4.5 (763) VS. [4.9 (1,135)](https://www.capterra.com/p/206957/100Hires/reviews/) Starting Price Contact vendor Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (752) Ease Of Use 4.9 (1,135) Value For Money 4.2 (405) Value For Money 4.9 (994) Customer Service 4.4 (521) Customer Service 4.9 (1,008) ## Greenhouse alternatives [4.5 (1,218)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (1,841)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (3,428)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/) [4.6 (1,261)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/226634/CEIPAL-ATS/) [View all alternatives](https://www.capterra.com/p/133100/Greenhouse/alternatives/) ## FAQs about Greenhouse Overview ### What problems does Greenhouse solve? Greenhouse solves manual, fragmented hiring workflows by centralizing applicant tracking, interview scheduling, scorecards, candidate communications, and onboarding in one system. It reduces lost candidates, inconsistent evaluations, and administrative follow-up while improving reporting and pipeline visibility. Recruiters, talent acquisition teams, hiring managers, and fast-growing HR teams benefit most. Answer based on 417 reviews Overview ### Which roles and teams benefit most from Greenhouse? Greenhouse is most used by recruiters, talent acquisition teams, and HR leaders who need to manage sourcing, interviews, candidate communication, and hiring workflows at scale. Recruiting coordinators use it to schedule and organize pipelines, while hiring managers, executives, and interviewers use it to collaborate, review candidates, and streamline hiring decisions. Answer based on 727 reviews Overview ### What company size and industries is Greenhouse built for? Greenhouse is built for small businesses and software companies first, with 47% of reviewers from small businesses and 26% from Computer Software. It also serves midsize and enterprise companies, which make up 33% and 20% of reviewers, with additional adoption in Information Technology and Services at 7% and Marketing and Advertising at 6%. Answer based on 763 reviews Features and Usability ### What are the key features of Greenhouse? Greenhouse includes core hiring tools like applicant tracking, interview scheduling, and job posting, plus differentiators such as structured interview kits, customizable scorecards, and team collaboration on candidate feedback. Reviewers also frequently highlight reporting, workflow automation for recruiting steps, and integrations with job boards, Google Calendar, and HR systems. Answer based on 298 reviews Integrations ### Which third-party tools and platforms does Greenhouse integrate with? Greenhouse integrates with DocuSign, BambooHR, Calendly, Gem, LinkedIn Recruiter, LinkedIn Jobs, HackerRank, and Zoom Workplace. It supports over 200 integrations overall, spanning HRIS, scheduling, sourcing, assessments, and video interviewing. Catalog listings also indicate broader coverage through tools such as Appcast, Beamery, and Broadbean. Answer based on 92 reviews Getting Started and Support ### How easy is it to onboard and train a team on Greenhouse? Greenhouse offers in-person training, live online sessions, webinars, videos, and documentation. Most recruiters, interviewers, and hiring managers get started quickly because the interface feels intuitive. Admins and teams handling customizations, scorecards, reporting, or referrals usually need more structured training and more time to learn the system fully. Answer based on 62 reviews Getting Started and Support ### What customer support options does Greenhouse offer, and how do users rate the experience? Greenhouse offers email/help desk, chat, a knowledge base, and FAQ/forum resources. Users often describe support as responsive, helpful, and easy to reach, especially through live chat and documentation. Some reviewers report slower or inconsistent follow-up, occasional patchy service, and frustration during interface changes or implementation. Answer based on 104 reviews ## Who uses Greenhouse? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 112 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 112 reviews Human Resources 58% Human Resources 58% Administrative 13% IT & Software Development 8% Customer Services & Support 4% Others 17% Top industries Based on 112 reviews Information Technology and Services 34% Financial Services 29% Hospital & Health Care 14% Computer Software 14% Other 9% ## Pros and Cons Customizable, automated recruiting workflows 97% positive reviews out of 121 Most users report recruiting process benefits from customizable workflows, automation, and streamlined collaboration, improving hiring efficiency. Mathew C IT Director - Systems and Infrastructure Service, 1,001 - 5,000 employees. "Greenhouse's flexibility and extensive integrations have allowed us to optimize our recruitment process, enabling us to attract and hire top talent for our team." Limited and complex reporting tools 40% negative reviews out of 90 Some users say reporting lacks customization, is unintuitive, and requires manual work to extract meaningful data. Linda L HR Senior Coordinator, 1,001 - 5,000 employees. "Another is the reporting function. While custom reports exist, there are many limitations that cause me to have to pull multiple reports and put them together instead of just doing one report." Comprehensive applicant tracking features 94% positive reviews out of 72 Most reviewers indicate applicant tracking is intuitive, collaborative, and customizable, enabling effective candidate management and data insights. Connor M Account Executive, 1,001 - 5,000 employees. "Greenhouse offers one of the most intuitive platforms for applicant tracking and referrals to hire top talent." Frequent bugs and usability challenges 55% negative reviews out of 84 Some users report recurring bugs, slow performance, confusing navigation, and difficulties with data consistency and integration. Angelina C Technical Recruiter, 10,001+ employees. "There are limited customization options and integration issues which can cause problems with data consistency" Effortless diGital onboarding process 96% positive reviews out of 27 Most users describe onboarding as simple, fast, and user-friendly, with clear communication and easy document handling. Sanchita J Technical Support Engineer, 1,001 - 5,000 employees. "Greenhouse is very stable and reliable platform to tackle and track all the onboarding stages and to connect with internal HR team." High cost for smaller businesses 43% negative reviews out of 69 Some reviewers indicate pricing is expensive, especially for small companies, and contract flexibility is limited. Akshay S Digital Analyst, 201 - 500 employees. "Greenhouse is one of the most expensive options on the market which makes it a barrier to entry for a lot of early stage startup companies." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Job Posting 4.5 (114) 69.30% of 114 reviewers that rated this feature as important or highly important Greenhouse gives you a streamlined way to post jobs across your company site, LinkedIn, Indeed, and Glassdoor. Reviewers appreciate how easy it is to create, customize, and update postings, and value the seamless integration with major job boards, especially LinkedIn. Candidate Tracking 4.5 (79) 70.89% of 79 reviewers that rated this feature as important or highly important With this capability, you can monitor each candidate’s progress, set reminders, and share updates with your team. Reviewers indicate it’s simple to track candidates by stage, merge duplicates, and manage notes, though some want clearer stage visualization. Applicant Tracking 4.5 (100) 71.00% of 100 reviewers that rated this feature as important or highly important Find and manage potential candidates and their applications and resumes through the recruiting life cycle Candidate Management 4.5 (94) 75.53% of 94 reviewers that rated this feature as important or highly important Build, track, and maintain relationships with candidates Application Management 4.4 (84) 70.24% of 84 reviewers that rated this feature as important or highly important Track, manage and store the applications of potential future members, customers or candidates Resume Search 4.1 (74) 54.05% of 74 reviewers that rated this feature as important or highly important Search through the software for stored resumes Greenhouse 67 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Creation, administration, and evaluation of assessments or tests Researching and validating a person's criminal, educational, job or financial records Create, manage, and send invoices or bills to customers Capability to use a search engine via operators like AND, NOT, and OR Track and manage schedules and meetings via an integrated calendar Build, track, and maintain relationships with candidates Record candidates' information such as role, professional qualifications, experiences, skills or attributes Proactive search for potential hires to fill current and future job openings and build talent pipelines With this capability, you can monitor each candidate’s progress, set reminders, and share updates with your team. Reviewers indicate it’s simple to track candidates by stage, merge duplicates, and manage notes, though some want clearer stage visualization. Web page to host job postings, show role descriptions or receive applications from potential candidates Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Digital forms that are shared and accessed online Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Electronic storage of staff/employee contact information and job status in a centralized repository Create and share a new employee handbook with helpful information Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Automates core HR functions such as talent management, employee evaluation and learning management Designed to be used by internal recruiters or HR hiring managers Create and track interviews with a reminder system Plan, organize and set up the date, time and location of a candidate's individualized interview Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences Manage and track all job information and associated tasks Greenhouse gives you a streamlined way to post jobs across your company site, LinkedIn, Indeed, and Glassdoor. Reviewers appreciate how easy it is to create, customize, and update postings, and value the seamless integration with major job boards, especially LinkedIn. Request a new hire, explain the need, and determine available budget Access software remotely via mobile devices Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Create orientation programs for new employees or students Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Active reporting of data and metrics Designed to be used by external or 3rd party recruiting or staffing firms Tools to find, assess, and hire suitable candidates for a job within an organization Process used by hiring managers to get more information about a candidate by contacting previous employers Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data A searchable repository of candidate profiles Automates the extraction and analysis of key information from resumes or CVs Search through the software for stored resumes Upload and store resumes Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (708) 4.3 Based on 708 reviews ## Pricing Value for money 4.2 (405) ### Starting price Contact vendor for pricing Free trial not available [View all Pricing Plans](https://www.capterra.com/p/133100/Greenhouse/pricing/) Value for money 4.2 (405) 4.2 Based on 405 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[ Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[ Rippling](https://www.capterra.com/p/172127/Rippling/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (521) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (521) 4.4 Based on 521 reviews ## User reviews Overall rating 4.5 Based on 763 reviews Filter by rating 5(423) 4(282) 3(48) 2(4) 1(6) Mentioned topic Sorted by most recent NC Nikhil C. Recruitment Partner Computer & Network Security ### "Recruitment Partner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 24, 2026 Pros What I liked most about Greenhouse was its ease of use, which made navigating the platform and managing hiring workflows very straightforward. The applicant tracking features were well organised and efficient, helping keep candidates and stages clearly structured. The email communication tools makes it simple to coordinate with candidates and maintain consistent communication throughout the hiring process. Cons What I liked least about Greenhouse was the issue of tracking duplicity, where the same candidate could appear multiple times, making it harder to maintain a clean pipeline. Additionally, the resume parsing was not always accurate, which sometimes required manual corrections and added extra time to the hiring process. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Rosa S. Talent and Engagement Senior Manager Farming ### "Continuing to innovate and improve" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 April 23, 2026 Really positive and great to see the improvement in account management. Given the amount we spend on this tool, this was definitely lagging until this year. Pros The tool is easy to use and has great functionality to create custom fields and filter from these. The bulk actions are excellent. Just waiting on bulk hire. Cons The activity could be better displayed to keep accurate reports of communication. The comments section is fine but you can easily loose the communication. It would be better to display this in a more succent way. Switched from [Readymode](https://www.capterra.com/p/136728/Readymode/) It was ReadyTech - It was a poor ATS in comparison and we needed a tool that could life our process. Alternatives considered [SmartRecruiters](https://www.capterra.com/p/123833/SmartRecruiters/) Reasons for choosing Greenhouse We needed the bulk functionality that Greenhouse offered at the time over Smartrecruiter. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TF Tiffany F. Talent Acquisition Recruiter Financial Services ### "Greenhouse is great!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 22, 2026 Overall, my experience has been good. Have had a lot of growing pains throughout the years but it has come a long way since I first starting using it. I look forward to it's continued growth. Pros I think it's easy to learn and user friendly. You have quick access to customer support and account representatives are usually helpful. Although since we got our new one, we haven't heard from them very much. Our old account rep, \[sensitive content hidden\], was amazing. They do try and keep up with the trends by coming out with new features throughout the year and informing us of the new features over email. The new features has helped with process automation to some degree. Overall, it is a great value for your money. Cons I do think it sometimes tend to behind the trend on the features. There are still some core things within the ATS that is hard to navigate or you have to find workarounds for. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EW Ellen W. Senior Talent Acquisition Specialist Real Estate ### "Greenhouse General Survey" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 22, 2026 Greenhouse is generally easy to navigate and the tech support is usually helpful. There are times when the application is clunky and slow. Pros Easy navigation, scorecards usability, easy to email teams/candidates, customizable and AI feature to generate behavioral based questions. Cons Clunkiness, stalling, freezing. Also, I don't have a place to put prospects unless I link them to a specific job. Switched from [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) More functionalities, database management Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JK Joanna K. Recruiting Manager Security and Investigations ### "Supports growing companies " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 22, 2026 The built in automations, streamline processes and set up makes recruiting fast easy and manageable. Best thing, it is easy for hiring managers to navigate. Pros The built in automations, streamline processes and set up makes recruiting fast easy and manageable. Best thing, it is easy for hiring managers to navigate. Cons You need to have a few add ons for additional features, such as AI tools, texting and note taking. The App is horrible and almost none functional. Switched from [Workable](https://www.capterra.com/p/130175/Workable/) Functionality and price were much better with Greenhouse. Alternatives considered [Rippling](https://www.capterra.com/p/172127/Rippling/) [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reasons for choosing Greenhouse Better functionality and more options for setting up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Ashley G. Senior Talent Partner Financial Services ### "Honest review from Built" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 April 22, 2026 Greenhouse is the best structured hiring system of record on the market, but it currently feels more like a static database than a proactive system of action. For a team like ours at Built, currently moving to a 65% strategic/35% reactive split, we find ourselves having to build external AI orchestration or buy third-party tools to handle what should be native: high-volume fraud prevention, complex auto-scheduling, and bulk workflow efficiency. It provides the essential data foundation, but the manual 'tax' required to operate it daily is becoming a bottleneck for a modern, lean People team. Pros \-Structured Hiring Foundation: It provides a framework for objective, signal-based interviewing that aligns with our high-performance culture. -Robust API Ecosystem: The ability to pull data via the BI Connector and Harvest API is critical for our shift toward an AI-native "Intelligence Layer". -Source of Truth: It serves as a reliable system of record -Customization: The ability to build specific role scorecards ensures we maintain a high bar for talent even as we scale. Cons \-Fraud & Spam Vulnerability: The 97%+ fraud rate in Engineering applications is a massive operational tax. I am disappointed that solving a baseline security and quality issue requires a significant financial upgrade to "Real Talent". -Automation Gaps: Native scheduling still lacks the complexity needed for an AI-native function, currently consuming 1,000–1,700 hours of team capacity annually. -Bulk Action Friction: The inability to easily mass-reject candidates after applying specific filters (required skills, etc.) creates unnecessary manual work. -UI Inefficiencies: Small but frequent friction points, such as only saving the last 5 pasted URLs, add up to significant time waste when trying to personalize scheduling confirmations with Hiring Manager LinkedIn profiles. -We don't have a talent coordinator or anyone in recruiting ops, meaning our recruiters have to do all the manual setup. Greenhouse is extremely "click-heavy." It takes a lot of manual effort to set up a job properly, or to do something as simple as pulling up a job description, and its internal reporting often requires exporting data to Excel to get real insights. Switched from [Lever](https://www.capterra.com/p/142452/Lever/) we were looking for better reporting and analytics Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Ahisha K. Senior Talent Acquisition Partner Financial Services ### "Good experience with Greenhouse as a recruiter " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 21, 2026 Overall, it has been a very positive experience, and I’m glad our company uses Greenhouse. It also allows employees to track the status of their own referrals without needing to ask the recruiter. Pros Easy to understand and simple to move candidates’ CVs through each stage. As a recruiter or hiring manager, the system is very straightforward and easy to navigate independently. Cons Hopefully, a filter function could be added for the application questions. For example, it would be helpful if I could filter candidates who do not require visa sponsorship and review those CVs directly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Kelly S. Talent Acquisition Operations Lead Information Technology and Services ### "Scheduling perspective" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 20, 2026 Overall Greenhouse has been a good ATS, but I do believe there is room for improvement on the reporting of coordination and scheduling ease. Pros What I like most is that there is customer support willing to help me with non complex issues that accommodates multiple time zones Cons What I like least is probably the amount of data that im able to pull for scheduling. I would also like to see AI incorporated more into scheduling Switched from [Prelude](https://www.capterra.com/p/168572/Interview-Schedule/) Prelude was sunsetting their product so we had to choose another ATS Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB Luis B. Chief of Staff Information Technology and Services ### "Solid ATS for structured hiring, but scorecard adoption is a challenge" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 April 20, 2026 It does what a modern ATS should do. The gap is adoption — the tool is only as good as the discipline of the team filling it in, and it doesn't do enough to reduce friction for occasional users. Pros Greenhouse keeps the hiring pipeline visible across recruiters, hiring managers, and leadership. The structured interview kits make it easy to standardize feedback, and the integrations with our existing tools fit into the workflow without much friction. When everyone uses it consistently, it's one of the better tools for keeping searches organized. Cons Scorecard submissions are too easy to skip for people who aren't in the tool daily. Feedback ends up scattered in other channels instead of centralized in Greenhouse. Better nudges after interviews, especially mobile-friendly ones, would go a long way toward driving adoption. Switched from [Lever](https://www.capterra.com/p/142452/Lever/) Better UI/UX, also better analytics and ease of use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SR Shadi R. Associate VP of Talent Acquisition Hospital & Health Care ### "Well‑Structured ATS with Reporting Limitations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 20, 2026 Greenhouse provides structure and consistency through interview plans, scorecards, and controlled access, improving interview quality and data integrity. However, reporting depth, candidate survey insights, CRM features, and rediscovery capabilities are limited. Pros Greenhouse ATS has added structure to our TA process. It is intuitive and recruiter friendly. Interview plans and scorecards raised the bar for both candidate experience and how our team interviews. All tasks and communications are well documented, including screens, interviews, scorecards and offers. Access level can be customized so hiring managers don’t get to “do their own thing” anymore, which is a net positive and helps with data integrity. They have a responsive tech support that quickly responds to help resolve issues. Cons Reporting is fine for basics but not as robust as we'd like, especially when leadership asks nuanced questions. Candidate satisfaction survey needs improvements for reporting and CRM, and rediscovery are weak compared to other tools. Switched from [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/) The ATS was not robust and lacked a lot of features we needed to modernize our TA process Alternatives considered [iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/) Reasons for choosing Greenhouse I was familiar with Greenhouse as I used it at a previous company and felt it was a better choice for a mid-size organization like ours. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/133100/Greenhouse/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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