# Crelate Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Crelate the right Applicant Tracking solution for you? Explore 442 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133064/Crelate-Talent/reviews --- Crelate 4.5 (442) [View alternatives](https://www.capterra.com/p/133064/Crelate-Talent/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Crelate Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews CB Charles B Recruiting ManagerStaffing and Recruiting, Self-employedUsed the software for: More than 2 years. “Their mass data imports and 3rd party software integrations from job boards to email/phone/text automation is best in class. “ January 13, 2025 MF Morgan F Product AnalystStaffing and Recruiting, 51 - 200 employeesUsed the software for: 1-2 years. “The only drawback we’ve encountered with Crelate is that its databases are segmented, meaning you can only generate reports from one table at a time (Contacts, Placements, Opportunities).“ December 15, 2025 TB Trish B OwnerStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months. “Excellent service and migration process and the project folks ensuring that all tasks were done (by us and them) on time.“ June 4, 2025 IK Ira K Chief Operation OfficerHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “They do not have anyone to deal with issues other than virtual customer service that forwards to skeleton staff elsewhere.“ January 7, 2026 NO Neal O Director of OperationsStaffing and Recruiting, 51 - 200 employeesUsed the software for: 1-2 years. “I like that we can tailor Crelate to fit our Work Flow.“ December 12, 2025 BS Britanny S RecruiterHuman Resources, 2 - 10 employeesUsed the software for: 6-12 months. “I also find it a bit frustrating that I cannot add an image in my email campaign as easily as I can in sending an email manually - it does not seem to work as well in that regard.“ October 15, 2024 MF Morgan F Product AnalystStaffing and Recruiting, 51 - 200 employeesUsed the software for: 1-2 years. “From implementation through ongoing support, their team consistently responds to our needs quickly and efficiently.“ December 15, 2025 EF Elli F RecruiterStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months. “Candidate updates and movement on lists is frustrating - I'm making calls to 150+ people and any updates made to a candidate profile will remove them to another portion of the list which can make tracking who I've called while I'm making the calls very complicated.“ August 22, 2023 ## Showing most helpful reviews Showing 1-25 of 442 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eric L. Director Staffing and Recruiting Used the software for: 6-12 months ### "Crelate Talent - by a recruiter" July 22, 2020 5.0 I can track jobs, candidate progress, status, etc, very very easily The customer service is great. A bit slow - no one is there when you call - but they call you back, are very friendly and very thorough Pros 1\. Implementation consists....of a few minutes of work with the support team to get going 2. They can do a data conversion fairly quickly. 3. Learning to get started in it in is fast and intuitive. Then, as you learn more about it and figure out how to do things better, you can change what you do - and your prior work is not completely messed up! 4. Integration with my company website and with job boards is simply fantastic Cons Data conversion is expensive - but, I guess, so is everyones.... Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/)[Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/) Reason for choosing Crelate I compared features and reviews, then discarded Zoho, as the others were more in line with what i wanted. I then trialed Big Biller, PCRecruiter and Crelate and found Crelate to match what i need, has intuitive interface and is expandable to some interesting new features. Switched from [RESUMate](https://www.capterra.com/p/10268/RESUMate/) I really wanted an up to date SaaS platform that made it simple for me to see what is going on. Crelate does that! Review Source Response from Crelate July 24, 2020 Thank you for taking the time to write this review. I must agree with you about your third point. Being able to evolve your process, and keep your prior work, is something I have become thankful for too. CS Chandler S. Recruiting Director Defense & Space Used the software for: 2+ years ### "Crelate - Its all about the tech support!" October 15, 2024 4.0 From purchasing the system to tailoring it to our needs, Crelate was with me every step. We resolved the emailing problem with a workaround and Kyle Kroger was very involved till the end. Once we were using Crelate daily, whenever there were issues, Crelate's response was under an hour. Its all about the technical support, as most ATS have the same basic functionality. Pros I have used numerous ATS (JazzHR, Bullhorn, EZAcess, Taleo, etc) and Crelate is at the top of my list because of the technical support. At the end of the day, ATSs offer the same function and what separates one from another is the tech support: the response, the attention, and the resolution Cons Crelate can be wonky at times but what ATS cant! Alternatives considered [CATS](https://www.capterra.com/p/45814/CATS/)[JazzHR](https://www.capterra.com/p/87750/JazzHR/) Reason for choosing Crelate I used Crelate at my last company and it offered more features than the others and I was already more familiar with the Crelate than the others Review Source Response from Crelate October 25, 2024 Thank you for your wonderful feedback about our technical support team, particularly highlighting Kyle Kroger's dedication to helping you succeed. We believe great customer service makes all the difference, and we're proud to hear that our support team's quick response time and hands-on approach has made Crelate stand out among other ATS solutions you've used. CD Cornell D. Recruiter Airlines/Aviation Used the software for: 1-2 years ### "I highly do not recommend." December 23, 2024 1.0 Stressing and frustrating, I have to learn the system myself and solved all the issues on my own. I am currently having new issues and there is no personal customer support. Pros Besides the appearance, that was it. The tabs on the left and at the top were very self explanatory, everything beyond the Home Screen got complicated with confusing training and outdated videos. Cons Poor customer support. There is no one to speak with whenever you call, leaving a message does not get a follow up and if it does the minimum time is 48 hours later. The chat robot keeps sending references that do not help to solve the problem, During the training courses the instructor normally talks around your questions or give a political answer. Review Source Response from Crelate January 7, 2025 Thank you for your detailed feedback about our support services. We apologize for the frustrating experience you've had. Our senior support team is reaching out directly to address your current technical issues and provide dedicated assistance. We're committed to turning this experience around for you. VR Verified Reviewer Data Entry Specialist - Data Migration Staffing and Recruiting Used the software for: 2+ years ### "Crelate Honest Feedback" December 6, 2025 5.0 Overall crelate makes life easier for recruiters to manage database in an efficient manner. Duplicates can be resolved in an instant. Pros Recruitment data can be organized depending on their progress. Customizing depending on your needs like specific companies and job postings. Definitely worth the price. Logos or marking for the milestones achieved by the candidate like during interviews we can leave comments and notes. It also secures login sessions are one at a time. Cons Modernization of the interface. Right now, crelate looks traditional. They need to add integration with other enrichment tools. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Cost efficiency and product utilisation. Review Source DH Deni H. Executive Recruiter Legal Services Used the software for: 2+ years ### "Crelate Makes Recruiting Easier" October 15, 2024 4.0 We focus on legal recruiting with a team of 5 and we love it. We're able to collaborate and it's helpful to support our search processes. Pros The recruiting side of the platform is incredibly easy to setup and navigate. It's easy to customize and keep yourself organized for your searches. I think it's user friendly and great for people that work solo or in team. Cons The sales side of Crelate is slowly getting better as they work on it. It's less easy to navigate making calls quickly to Sales contacts with how they have it setup. I believe they are in the process of improving this. Alternatives considered [Loxo](https://www.capterra.com/p/165046/Loxo/) Reason for choosing Crelate Crelate was clearly the best choice for us after getting a demo and the team was easy to work with. The pricing was also manageable. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Bullhorn was a dinosaur and we had to double enter a lot of information. Review Source Response from Crelate October 25, 2024 Thank you for the wonderful review! We're delighted that Crelate's recruiting platform is making collaboration easier for your legal recruiting team. Your praise of our user-friendly interface and customization options is greatly appreciated. While we continue enhancing our sales features, we're glad you're finding value in our platform as an alternative to double-entry systems. Thanks for choosing Crelate! sC sheilah C. Head of Partnerships Staffing and Recruiting Used the software for: Less than 6 months ### "Good ATS need to CRM could use some help" October 24, 2024 3.0 \[sensitive content hidden\] was an excellent onboarding representative. He was able to answer 98% of our questions and would quickly get information from his team on the remaining 5%. He's patient and very knowledgeable. I've only had the experience of creating templates and sending emails so far, so I don't think I am a reliable source for this question. Pros We just finished our onboarding, so I can't say yet. Cons We were under the impression that Crelate was both an ATS and a CRM. A basic function of a CRM is to capture incoming leads through a website or other links outside of Crelate. We have multiple forms on our website, some of which ask for a narrative that captures potential leads. We use links (lead magnets) outside of our website to communicate with us for business development. We've spent countless hours and related expenses trying to figure out how to tag where leads are coming from within Crelate. We did a workaround, but seems like a big miss. We almost went with Loxo because of their AI offerings and ability to update contact information automatically. I think you should consider the same. Alternatives considered [Loxo](https://www.capterra.com/p/165046/Loxo/) Reason for choosing Crelate Because, at the time, we were told we could use Zapier to add functionality and specifically the ability to connect our website visitor activity to the CRM (which has proven to be difficult!) whereas with Loxo they only offered an open API which would have been very costly to make every form, survey, lead magnet, etc. programmed into the system individually. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Because we needed an ATS system and Crelate combined an ATS with a CRM. Review Source MA Maribel A. Database Manager Executive Office Used the software for: 6-12 months ### "Kittleman Review for Crelate" October 21, 2024 4.0 Overall, very positive. I've been hearing from my team that Crelate has been a lifesaver for our firm. Everyone is able to do their work quicker and easier. Communication between teams is also easier. Crelate Support is very responsive and helpful. I greatly appreciate the screenshots and short videos the Support reps provide so I can fully understand the solution. Pros Its very intuitive and easy to use. Lots of customization options as well. Cons Almost all of our SOPs were built around our old ATS software, I think the firm is still adapting to Crelate. This is not so much a "con" as it is something new for us that we're still learning new ways to adapt and take advantage of. There are some bugs I've submitted tickets for that are still under development. Understandably these things take time, but I only get an update after I reach out about it. It would be nice to receive updates/know when the problem has been resolved without prompting the follow up. Alternatives considered [PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/) Reason for choosing Crelate Crelate seemed the most customizable. We wanted a product that can adapt to us, not the other way around. Switched from [FileFinder Anywhere](https://www.capterra.com/p/31589/FileFinder-Anywhere/) We wanted a product that was intuitive to our workflow. We'd been a customer of FileFinder for many years and were generall dissatisfied by their customer support and lack of updating the software. Review Source Response from Crelate October 22, 2024 Thank you for your thoughtful review of Crelate! We're thrilled that our platform has become a 'lifesaver' for your firm, making work quicker and communication easier. We appreciate your feedback about the customer support experience and are constantly working to improve our processes to better serve customers like you. CH Christian H. Director of HR and Talent Acquisition Mining & Metals Used the software for: 2+ years ### "Exceeded expections." October 28, 2024 5.0 I have used Crelate for several years with different clients, and it has met and exceeded my expectations. Pros User-friendly Highly customizable without being burdensome Inexpensive Good customer service Easy-to-view interface Cons Expensive to add more than one user Difficult to use own phone number for texting Can only allow access to one client for client portal Limited functionality of mobile app Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Crelate Crelate is less expensive than BambooHR. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Better customization, more visual functionality, Zoho customer service is deplorable. Review Source JM James M. Partner Human Resources Used the software for: 2+ years ### "Crelate review from James McMahon" October 21, 2024 5.0 I actually had a pleasant experience with Crelate. It was easy to use, we liked the interface and they offer excellent customer service/support. Anytime we had an issue, they would resolve it in a reasonable amount of time. Pros The functionality was easy to use and overall, I liked the interface. Cons We converted from Crelate to LOXO because Crelate didn't have a proprietary internal database of candidates and LOXO did. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Crelate Crelate was less expensive and we felt it offered more bang for the buck. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) Because Crelate was a much better platform compared to Big Biller and the functionality was better. Review Source Response from Crelate October 25, 2024 James, thank you for the wonderful 10/10 review! We're thrilled that you found Crelate easy to use and appreciated our customer support. While we understand your need for a proprietary database led you elsewhere, we're grateful for your feedback about our platform's value and functionality. Wishing you continued success! DP Dennis P. Systems Engineer Staffing and Recruiting Used the software for: 2+ years ### "Flexible and Dependable. " October 17, 2024 5.0 We have been using Crelate for almost 6 years. It has worked very well for us! Pros It matched the travel model well. Lots of customization. Cons API's are tough and maybe they should be to protect data though. Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Reason for choosing Crelate I am not able to disclose that information at this time. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) User Interface was much better in Crelate. Review Source Response from Crelate October 25, 2024 Thank you for being a valued Crelate customer for nearly 6 years! We're delighted that our customizable platform has served your travel model so well. While we maintain robust API security to protect your data, we appreciate your feedback. Thanks for highlighting our user interface as a key strength! MC MaryCatherine C. Talent acquisition manager Construction Used the software for: Less than 6 months ### "Realistic expectations " October 15, 2024 4.0 Overall positive. Took a while to get up to speed. Sales person didn’t explain things are factual as they are. Especially the hands on training part. She left out that the hands on training would be one hour per week for 12 weeks and the trainer didn’t do the work they walked me through how to do it. Delayed our launch schedule tremendously. But overall good after the first three months of confusion. Pros The candidate tracker flow and ability to customize our own steps and sequences (for the most part). Cost is a big benefit as well. Cons Small glitches with applications coming in without contact info. Not all file types accepted as resume upload. Not having a true sourcing database without purchasing other extensions onto it. Love the system but sales person over sold the product and then never answers emails back but before we purchased she contacted us non stop. Not a good feeling. Overall good. Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Pipeline CRM](https://www.capterra.com/p/75608/PipelineDeals/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Crelate Cost and functionality would be the main reasons. Review Source Response from Crelate October 25, 2024 Thank you for your detailed feedback about your experience with Crelate, particularly regarding our customizable candidate tracking features and cost-effectiveness. We're glad to hear that you're finding value in the system and appreciate you taking the time to share your experience. DG Dave G. President Research Used the software for: 1-2 years ### "Crelate Review" October 28, 2024 5.0 took a while for our team to get set up. But once we got going, our team is more streamlined with the use of crelate compared to other software that we used in the past. Pros the ease of the user friendly CRM program. Cons calendar is not as user friendly and does not sync calendar invites with link Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Reason for choosing Crelate reviews and ease of use compared to others Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) needed an updated plan. reviewed Bullhorn and Crelate, as well as others. Review Source DL Darryl L. Director of Operations Maritime Used the software for: Less than 6 months ### "Crelate: Don't do anything until you Read this! " August 23, 2024 5.0 I have used & tested several online databases and without a doubt have found Crelate the best for our agency. We used Crelate in 2015 and again in 2024 it is completely night and day in the affirmative. Do NOT hesitate to use Crelate. The Support team are fantastic, and the onboarding and training, one-on-one is very good. You will not regret being supported by Crelate. We love it. BullHorn doesn't compare. Pros What did I like? the ease of getting around and the relationships in the database. The one major plus's is collecting all the references, documents and resumes of any candidate at once. Uploading multiple candidates at once, email marketing. Submittals to clients, Client portal making it easier to communicate with the client, Integration with our ESP, Advertising the jobs on Social media, and websites alike...the video training on the usage of the software and the best of all is the Support team, they are without a doubt the most valuable part when you need an answer ASAP...I could go on and on and on. Cons I don't know if this is a Con because of the sheer learning curve on my half. This software is so powerful one can tend to be overwhelmed by how to approach each subject and get up to speed. So the speed of using the application is down to the user. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[RecruitBPM](https://www.capterra.com/p/147068/RecruitBPM/)[PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/)[CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/) Reason for choosing Crelate Support and no nickel and diming the customer for add-ons when the add-ons were part of the standard product Review Source Response from Crelate August 29, 2024 Darryl, we are so happy to hear about your experience! Thank you so much for sharing, and we look forward to a great, lasting partnership with you and your firm. DO David O. Founder Human Resources Used the software for: 2+ years ### "Good Product, lots of options" October 24, 2024 4.0 Overall experience is good, they are a great company, responsive and with some effort and learning, users will be able to leverage a strong ATS. Pros Tons of functionality, but gets confusing to navigate and make work for the business. Cons Confusing with so many options, and really feels to us like their goal is upsell upsell upsell... Alternatives considered [Tracker](https://www.capterra.com/p/141766/TrackerRMS/) Reason for choosing Crelate Liked the workflow a bit better, and the look and feel was nice. Review Source EF Elli F. Recruiter Staffing and Recruiting Used the software for: Less than 6 months ### "Useful but Cluttered" August 22, 2023 4.0 I think Crelate is an okay alternative to Avionte, but its cluttered setup makes it difficult to adapt to. Pros Mass emails, bulk texts, and easily access templates for all is perfect. The map options when doing radius searches of clients or candidates is great once you figure out how to access it. Cons I had the activity feed and wish I could remove it or filter it so I only see my activity. The cluttered appearance of the app is frustrating as well, making it hard to access when using a smaller screen. Ring Central isn't integrated properly and can be unresponsive or will ring at random when no calls are coming in. RC isn't very accessible friendly within Crelate and is easier to use outside of the browser, but you're still getting duplicate calls/text/notifications from all. The radius search is complicated to access and should be available within a list - it's frustrating to have to double back multiple times to get back to the list I was on. Candidate updates and movement on lists is frustrating - I'm making calls to 150+ people and any updates made to a candidate profile will remove them to another portion of the list which can make tracking who I've called while I'm making the calls very complicated. Imported candidates often have missing information despite it being clearly noted on their resume. Resume imports have so many errors it's often easier to import manually. Past jobs import as being current and there doesn't seem to be rhyme or reason to it. Your Chrome extension isn't great - I'll try to import a LinkedIn profile and the current employment dates disappear when I try to select the employer (because Crelate NEVER pulls that information correctly). Switched from [Avionté](https://www.capterra.com/p/76635/Avionte-for-Staffing-Firms/) We were unable to bulk email and track candidate activity Review Source bS brad S. Program Manager Human Resources Used the software for: 2+ years ### "Very Happy" February 15, 2024 5.0 It has been great. Implementation went well, adoption was good, and the system is pretty intuitive to use. Easy compared to other systems. Pros I like the platform overall. The feature requests have been great and the willingness of the team to listen to feedback and execute has been great. Cons Some glitches, such as requiring saving when nothing has been changed, and other minor things. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/) They were antiquated and had less features available. Review Source Response from Crelate March 5, 2024 Dear Brad, Thank you for taking the time to share your experience with Crelate. We're very happy to hear that you're satisfied with our platform and appreciate your positive remarks on our feature requests and responsiveness to feedback. We're committed to continuously improving our system, and your insights on the glitches are invaluable for guiding our enhancements. It's great to know that the implementation and adoption process was smooth for your team, and that you've found our system to be intuitive and user-friendly compared to others. We look forward to further supporting your HR initiatives and contributing to your program's success. Best regards, Crelate Team DA Devon A. Head of Research and Project Management Staffing and Recruiting Used the software for: 2+ years ### "Intuitive and Customizable Database" October 21, 2024 4.0 Pros Crelate's userinterface is consistent throughout various tools in the platform, making the features easy to learn and use. It's pretty intuitive. I also really like how customizable Crelate is, interms of activities, workflow stages, fields, etc. Crelate's team listens too, which is great. They take and implement feedback regularly. Cons There's some inconsistency in the search fields available in various sections of the tool, Contacts tab vs Advanced Search vs Job Opportunity searching for example. There are typically ways to get around the hurdles, but it may take you a little longer to get where you need to go. I will say though, this only happens with more complex searches, the simple stuff that the average user is running likely is no problem. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Crelate was Cheaper and more customizable. Review Source Response from Crelate October 29, 2024 Thank you for your review and feedback! We're glad you're enjoying the user interface and customization features of our platform. CD Carolina D. Senior Sales Operations Analyst Staffing and Recruiting Used the software for: 2+ years ### "Immersive CRM" November 11, 2024 5.0 Amazing updates, each one better than the last. Their help desk is great a getting back to you in a timely manner, and escalating if they can't figure it out right away. Having the option to submit feedback and then voting on which items to prioritize for fixes or improvements is a great community experience. The webinars are nice refreshers or nice teaching tools. Pros Ease of Use Customization Searchability Helpful and fast customer service Cons Limitations on charts Lack of some organization on columns Review Source PN Peter N. Owner and Managing Director Chemicals Used the software for: 1-2 years ### "Great Product for more efficient recruiting" October 21, 2024 5.0 Enables us to more efficiently run our recruiting firm. Pros Reliable and easy to use. Well organized and enables our team to quickly access information on clients and candidates. Cons Need an easier/quick way to add and send attachments - selectively sent to in individuals as part of a personalized marketing effort - NOT through Mass mailings Review Source Response from Crelate October 25, 2024 Thank you for your feedback about Crelate's reliability and organization features that are helping your team work more efficiently. We appreciate your suggestion about streamlining the attachment process for personalized communications, and we'll relay this information to the product team. Thank you! ML Marc L. Business Developper Information Technology and Services Used the software for: 6-12 months ### "Great improvement for GDG" October 24, 2024 4.0 We are a new customer. Membership in Crelate for users has been very good. This is a great improvement to our work tools. Our implementation is not completely finished. We have reached certain limits of Crelate which do not allow us to perfectly implement our placement processes. Pros We like the interface. The ability to easily configure the application. Cons For us, the placement section does not perfectly meet our needs. Several features could be added Review Source Response from Crelate November 7, 2024 Thank you so much for the review! We're glad to hear you like the interface. Please do reach out to us at support@crelate.com so we can discuss your limitations within Crelate. MD Matt D. Owner Information Services Used the software for: 2+ years ### "Crelate- Built for Recruiters, for Recruiters" October 24, 2024 5.0 It's been very good. I really like the platform. I was told about it at a recruiter training program over 5 years ago and I've been using it ever since. Pros I really like being able to "drag and drop" resumes into the database and all the fields get magically populated. Cons sometimes the resume field move back and forth. Review Source Response from Crelate October 29, 2024 We're so glad to hear you're enjoying the drag and drop features of the platform. Thank you for being a loyal customer for over 5 years! SH Sheri H. Recruiter Staffing and Recruiting Used the software for: 1-2 years ### "Crelate Review / Career Personnel" October 24, 2024 5.0 Overall, the experience has been good. The support team is excellent and prompt to respond. Pros I like the interactivity. For example, I like that I can receive emails from candidates and clients, and the details time stamp into each profile. Cons The pops ups that cover the part of the screen that I am reading or typing into. Review Source RC Ryan C. Director of Recruiting Staffing and Recruiting Used the software for: Less than 6 months ### "Complex feature that are easy to use... " May 29, 2024 5.0 Our Users prefer Crelate over our previous well know ATS. As an Administrator, my experience has been very positive and I appreciate the excellent customer service. Pros Excellent levels of support that are easy to access. Crelate is intuitive and easy to use for both Admin and Users. Cons Basic performance reports are easy to setup. Detailed reports required assistance from the helpdesk. Review Source DN Doug N. Director Staffing and Recruiting Used the software for: 2+ years ### "Great Recruiting CRM" March 28, 2024 5.0 Overall very positive--intuitive, easy to use and with solid support! Pros Ease of use and easy to train new people. Lots of functionality. The support is usually easy to access and when you need an actual person to interact with it's pretty easy and the team has been good to work with Cons Emailing candidates/clients within Crelate is still way too clunky regarding formatting. It actually has driven me crazy over the years. I have stopped sending out anything other than a simple email through Crelate--nothing that would need any sort of simple formatting. Everything else is just easier for me to send through Outlook and then Bcc back into Crelate Review Source VR Verified Reviewer IT/Admin Financial Services Used the software for: 1-2 years ### "Efficient Resume Management and Tracking " August 22, 2023 4.0 Pros Crelate is my daily ally in the recruitment battlefield. Its seamless resume database integration empowers me to swiftly save and organize resumes, streamlining the search process. I'm captivated by its applicant progress tracking, which keeps me in the loop, enhancing collaboration. The user-friendly interface coupled with robust customization tools facilitates tailored candidate management. The built-in communication hub also proves invaluable, ensuring a seamless connection with candidates. Crelate's efficiency has redefined my workflow, enabling precision in the talent hunt. Cons While Crelate excels, a notable addition would be diverse recruiting workflows for distinct job profiles. An option to customize workflows as per each position's unique requirements would further enhance its versatility. This tailored approach would elevate its utility, catering precisely to varied hiring needs. Incorporating this feature would make Crelate an undisputed champion in applicant tracking, seamlessly adapting to the intricacies of different recruitment processes. Review Source Similar Products Featured