--- title: "Page 4 | TenantCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 4 - Is TenantCloud the right Property Management solution for you? Explore 451 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://bx-capterra-jskei0oik-g2dm.vercel.app/p/133029/TenantCloud/reviews/?page=4" page_type: "reviews" language: "en" --- TenantCloud 4.3 (451) [View alternatives](https://www.capterra.com/p/133029/TenantCloud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 22nd, 2026 # Page 4 - Reviews of TenantCloud ## Showing most helpful reviews Showing 76-100 of 451 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BG Bimala G. Owner Real Estate Used the software for: Less than 6 months ### "Great Tool for my Real Estate Aspirations " October 17, 2024 4.0 Fantastic! It has empowered me to manage my small portfolio and given me courage to grow it. I think I can add some more properties and manage it without headache. Pros I love how all the necessary information is centralized on one platform. This eliminates the hassle of bookkeeping and record-keeping. I can have a complete view of my rental properties and easily contact my tenants, all while the system maintains an audit trail. It's also flexible enough to accommodate human errors and correct them. Cons Initially, it can be somewhat challenging to get accustomed to the user interface, especially when modifying lease agreements or enabling partial payments for tenants. Review Source LC Lisa C. Owner Real Estate Used the software for: 2+ years ### "TenantCloud is a solid choice " August 28, 2024 4.0 I have had excellent experience with the software and the staff at TenantCloud. I think they are very innovative and taking the responsibility seriously to offer the best product in the market for me. Pros Software was very easy to set up. Customer Service is very responsive and I like the ability to talk to someone live when needed vs all electronic communications. My tenants also have been able to correspond directly with TenantCloud on payment issues. Cons I don't currently have the ability to do bank reconcilations via TenantCloud, so I still need to use a bookkeeping software package to track financial information. TenantCloud is actively working on the rollout of the bank reconcilation process which will make the package a fully integrated product for my needs. Alternatives considered [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing TenantCloud TenantCloud was the best fit for my price range and my needs. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) The transaction fees became too expensive with this service and it wasn't customized to tenant management. Very labor intensive from my side to upload payment information. Review Source FR Francesca R. Landlord Real Estate Used the software for: Less than 6 months ### "Clean easy and professional interface" October 18, 2024 5.0 Pros clean interface, many functions, easy to navigate, great customer support Cons nothing I can't think of other than it seems to log me out after most sessions Alternatives considered [Innago](https://www.capterra.com/p/166893/Innago/) Reason for choosing TenantCloud The UI is a lot cleaner and professional with Tenant Cloud, a lot more features are possible. TenantCloud seemed a lot more established. Review Source RA Robert A. Broker Real Estate Used the software for: 2+ years ### "The Hank you great product " October 18, 2024 5.0 So far so good hard to get used to but overall okay Pros Convenience and peace of mind with being easy to use Cons The price can be very expensive at times Alternatives considered [isorobot](https://www.capterra.com/p/202847/ISOROBOT/) Reason for choosing TenantCloud I just gave it a shot no reason why really Review Source NH Nathan H. Property Investor Real Estate Used the software for: 2+ years ### "Great Service " August 28, 2024 4.0 Overall, I have been using tenant cloud for a couple of years now and like the ability to communicate through it with my tenants and manage my finances. Pros The ease and efficiency of using the system as a whole. It is very user friendly. Cons I don't like how long it takes for ACH transfers to process. I have used other service that transfers in 2 days instead of 6. My rating would be a 5-Star if this could get adjusted. Alternatives considered [PropStream](https://www.capterra.com/p/207196/PropStream/) Reason for choosing TenantCloud I choose Tenant Cloud based on a recommendation from another property investor Switched from [Stessa](https://www.capterra.com/p/181042/Stessa/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) I switched from these other two systems for usability and features Review Source KW Kathrine W. Property Manager Real Estate Used the software for: 2+ years ### "Best Property Management Program " September 4, 2024 5.0 Amazing! I have experience with a few different programs, all way more expensive with less features, and this one is truly the best. Pros TenantCloud is very user friendly both for a property manager and a tenant. The app is very handy for working on the go and I love all of the features. It has everything you need to operate smoothly wherever you're at. Cons Nothing. I've used a few different property management programs in the past and TenantCloud is hands down the best. Switched from [ONEsite](https://www.capterra.com/p/225682/ONEsite/) Too expensive and not enough features for the price Review Source DN Daquynh N. President-Property Manager Real Estate Used the software for: 1-2 years ### "Great tool!" October 16, 2024 5.0 great experience and I will continue to use it Pros easy dashboard and one stop shop for client managment Cons sometimes some intuitive things are missing and not as clear Review Source JK Joie K. Realtor Real Estate Used the software for: Less than 6 months ### "Tenantcloud Review" September 30, 2024 5.0 Used to obtain information on tenant and collect application fee money Pros I really like the functionality, especially online payments and maintenance management Cons live updates on apartments not available and applicants losing their money resulting in complaints. Review Source RB Ron B. Owner Real Estate Used the software for: 2+ years ### "A comprehensive property management solution" August 28, 2024 5.0 Overall, it's been positive. I generally use it for accepting applications, background checks, unit FMV checks, listing a unit across multiple platforms, accepting rent, and bookkeeping. Pros Very comprehensive on the landlord's side, covers everything from A to Z on property management. Cons So comprehensive at times that using certain features is not intuitive. The asking for bids from Service Pros comes to mind. I have had certain tenants mess up signing up for the portal on their end (accidentally signed up as a landlord for free trial) and it's a real mess to fix - should be easier. Review Source AN Andrew N. Manager Real Estate Used the software for: 1-2 years ### "I’ve enjoyed Tenant Cloud" August 28, 2024 5.0 Pros Dashboard helps me keep everything organized. Cons I wish there were more templates available for the lower cost monthly subscriptions. Switched from [RentRedi](https://www.capterra.com/p/199707/RentRedi/) They did not have an computer based website Review Source TW TYLER W. Manager Real Estate Used the software for: 2+ years ### "Perfect for new landlords" August 29, 2024 5.0 Overall i highly recommended tenant cloud. Listing the property, managing application, renewing lease, and collecting rent has been simplied. Pros Its an easy and a professional platform for tenants to use. Its easy to screen teants, list the property, collect payments. Works great for small portfolios Cons Wish all notifications were pushed to an email. Such as tenant maintaince request Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Apartments.com Rental Manager](https://www.capterra.com/p/10013129/Apartments-com/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing TenantCloud Better cost for new landlord, with feautures that gave a tenant a better experience. Switched from [RentRedi](https://www.capterra.com/p/199707/RentRedi/) Ease of use, better price, more value for a smaller portfolio Review Source IA Ian A. Owner Real Estate Used the software for: 2+ years ### "Experience with TenantCloud" September 2, 2024 5.0 Overall my experience with TenantCloud has been great. Simple and quick to log expenses. Pros Simple clean software used to create leases and collect rent. Able to do everything between finding tenants and collecting rent. Cons Although the cost is not too high, for one property it can add up. Review Source ST Seth T. Founder Real Estate Used the software for: 1-2 years ### "Tenant management app for even novice users" August 30, 2024 4.0 Very good. They have solid customer service, are continually reinvesting in the product and have reasonable prices. Pros Full function small rental business capability. They do a solid job of dashboards and reporting. Provide flexibility in how you use the app to fit your specific situation. Cons in the last 18 months, they have added substantive functionality. This is great except that features do not work the same way and I have had to relearn how to do things. Review Source WS Will S. Sales Real Estate Used the software for: I used a free trial ### "TenantCloud review" October 31, 2024 5.0 very happy with the overall experience highly recommend Pros Tenantcloud is very easy to use and user friendly Cons can be laggy at times but nothing major that is annoying Review Source DC Daria C. Manager Real Estate Used the software for: 2+ years ### "Great Platform for Landlords" August 28, 2024 5.0 I enjoy using TenantCloud. It is used friendly, works well, and is fairly simple to understand the layouts and the features of it. I do enjoy the fact that the platform is secure, and offers a variety of helpful tips. Pros This platform is very smooth, user friendly, and has a great price for the product! Cons I do not like the feature of not being able to delete messages and attachments from the chat between landlord and tenant. I feel there should be such an option. I would greatly appreciate this feature to be added in TenantCloud. Review Source RB Rohit B. Manager Accounting Used the software for: 1-2 years ### "Great Software" August 28, 2024 5.0 Good overall. App experience is a little difficult to navigate but you can get around it with a few clicks Pros Easy to use. Tenants like to use it and it makes managing the property much easier. As an owner of two properties it’s easy for me too. Cons It’s difficult to get the lease renewed. Sometimes the invoices don’t post on a recurring basis. Review Source Kelly C. Administrative Assistant Real Estate Used the software for: 1-2 years ### "A great tool for property management" May 9, 2024 5.0 Pros Tenant cloud is easy to use for our tenants and for us. It makes it easy to track what is happening where. It allows an open line of communication with tenants and keeps all our documents in one place. Cons There are a few things I think could be better. - Options for creating a tenant profile, some of our tenants don't have or don't use email addresses, it should not be mandatory. There should be an option to create an account with just a mobile number. - You can't send group messages. - Can't invite to apply using a phone number. Often times people want us to text them a link and it is not an option. Review Source JS Jonathan S. Owner Real Estate Used the software for: 2+ years ### "Good product but expensive" July 21, 2023 4.0 Overall I am satisfied at best. It does what I need it to do - though it could certainly be better. The significant changes last year made me regret choosing TenantCloud. If I were just an owner, I'd pursue other options. As a property manager, there aren't many better options out there. Pros The best features of TenantCloud are for property managers. TenantCloud enables appropriate interactions between both property manager and owners and property manager and tenants. This capability is the only reason I have continued with TenantCloud. Cons TenantCloud implemented steep price increases last year, then changed payment processors and added/increased payment processing fees. Unfortunately, once you're setup with all your properties, owners, and tenants, it is difficult to switch to another platform. TenantCloud also does not incorporate true accounting. It does have a transaction page, but doesn't truly track the inflows/outflows of all the money. The effect of some options are difficult to understand when setting things up like a lease. Alternatives considered [TurboTenant](https://www.capterra.com/p/147659/Turbo-Tenant/) Reason for choosing TenantCloud I researched more than TurboTenant and TenantCloud - I just don't remember them all. I choose TenantCloud because they it is designed more for property managers, whereas most of the others are designed for owners. Review Source ZD Zach D. Property Manager Real Estate Used the software for: 2+ years ### "Good value" August 28, 2024 4.0 Good enough that I would keep my membership, but I wouldn't pay much more. Pros Online application are great, especially with digital signatures and the lease function. Cons It's clunky and can be slow. The accounting function can be difficult to get through. More like quickbooks would be better. Review Source DP Delores P. owner Real Estate Used the software for: 2+ years ### "Excellent Property Management" August 5, 2024 5.0 This has been a lifesaver I took over property management and was able to get up to speed with everything quickly and have information available to my team. Pros It makes it easy for me to track rent payments, receive payments, and conduct the other rental business I must complete. Cons I have not found anything I did not like, there are items I haven't taken full advantage of but nothing I do not like. Review Source CM Carlos M. Manager Real Estate Used the software for: 2+ years ### "TenantCloud is value add for me" August 28, 2024 4.0 Very good solution for me as a "mom and pop" landlord Pros I can easily keep track of my income and expenses for multiple rentals and organize for tax filing. It is also very easy to create a listing for a vacancy, collect rent payments electronically and track maintenance issues Cons Price increases in 2024. Probably increased more than inflation. Review Source LC Lee C. Managing Partner Real Estate Used the software for: Less than 6 months ### "Tenant Cloud - A great platform and value" July 17, 2023 5.0 We have recently become landlords and have properties in several different cities in Texas. We wanted a platform to be able to do everything in it from listing, leasing, payment collection, payment records (rent roll) to maintenance requests and records. Tenant Cloud provides all of these features effectively and cost effectively. We especially like the features where Tenant Cloud automatically invoices to include late payments. As your number of units grow, this system appears to be able to grow with your business and I would highly recommend the software to anyone who is just getting started or is looking for a platform that provides a turn key solution. Pros Tenant Cloud provides and a comprehensive platform to list your rentals, find and approve applicants, store and document your leases and agreements, track and manage all payments and receipts for tenants and expenses and to track all maintenance expenses for a property and associated equipment / fixtures. All of these features are at your finger tips online and at a great value!Tenant cloud is also available via desktop or mobile application. Cons To fully utilize the system and it's capabilities it requires some trial and error. While the training is available and well thought out, it will take a novice / newbies, some time to figure things out and get all features deployed.There is one main feature that in my opinion needs to be improved and that is the speed for payments from Tenants to be processed through to the owner's bank account. With Online payments being essentially instant these days, and all rent payments made through Tenant Cloud's portal, there should be no reason that payments to owners could not be done withing 24-48 hours at the most. Currently it takes 7 days or more to get payments released to the owner's bank account. Alternatives considered [Avail](https://www.capterra.com/p/181119/Avail/) Reason for choosing TenantCloud After reviewing all features we found Tenant Cloud provided more of what we wanted in a turn-key solution and for an affordable price point. Review Source AD Avery D. Property Owner Real Estate Used the software for: 2+ years ### "The App for Me" August 28, 2024 5.0 Tenant Cloud is a solid app that I truly have and continue to recommend to my friends and business associates. Pros What I like most about tenant cloud is the quality of product for the price. The app is very modern and rarely have I ran across a bug in the app. Cons What I least like about Tenant Cloud is that some functions can only be done on a computer/web browser. Review Source RJ Roland J. President / CEO Real Estate Used the software for: 2+ years ### "TenantCloud provides us all the tools we need..." July 19, 2023 5.0 Overall a very good experience. I feel like TC meets our needs well, with additional features we haven't even explored yet. All at an extremely attractive price point for anyone in the business, small or large. Pros TenantCloud covers all the bases that we need in order to effectively manage our properties. From property tracking and online listings, to prospective tenant applications all the way through to lease creation and signature. Once in place, tenant payments, communications, and maintenance requests are all handled in one place with continuity across all parts. Cons I sometimes struggle with the lease renewal process and making sure I am doing things right before actully committing changes. However, recently this is where TenantCloud has really shined. In the first yet or so support was limited to online forums and FAQ's as well as what appeared to be an offshore chat feature that would use the same tools we had and copy / paste answers from these forums and FAQs. In the past year this has all changed and a call to TC Support is now met with knowledgeable persons with a true understanding of the business (many seem to come from PM backgrounds). They will work through challenges with you and help you to confirm you are making the right decisions for YOUR business. Kudos to TC for really stepping up in this area. Alternatives considered [Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/)[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing TenantCloud App Features and price point, simplicity to do all the things we needed! Review Source DV Derek V. Owner Real Estate Used the software for: 2+ years ### "Well Rounded PM Software at a Reasonable Price" July 18, 2023 4.0 Overall we're very pleased with TenantCloud, and would refer it to other property managers. While there are a few items I'd like to see upgraded, ultimately the value is great for the price. I tested several PM softwares before deciding on TenantCloud and have been very happy with our decision. Pros I like a lot about TenantCloud. To summarize, I like the ability to maintain all property management related features in one place, the ease of use and comprehensive coverage of the accounting feature, the ability for tenants to download the app and submit payments, maintenance requests, etc directly from the app, the reporting functionality is great, and the application process is streamlined and professional looking. Cons It is sometimes necessary to develop work arounds for simple features that are not available such as: creating an invoice for the first payment due on a renewal lease, viewing a lease that is currently out for signature, etc. It would also be nice to remove the per ACH charge given that can be problematic for some tenants. It also takes 5 - 7 days for funds to credit our account after a rent payment has been made, but it used to only take 1 - 2 days which was greatly preferred over the longer timeframe. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Rentec Direct](https://www.capterra.com/p/120753/Rentec-Direct/)[Avail](https://www.capterra.com/p/181119/Avail/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing TenantCloud TenantCloud had more robust features than Avail or Rentec Direct, but didn't cost nearly as much as Buildium and AppFolio. TenantCloud gave us what felt like the best value between overall functionality and cost. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.