# Page 9 | TalentLMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is TalentLMS the right Learning Management System solution for you? Explore 596 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132935/TalentLMS/reviews

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TalentLMS

4.7 (596)

[View alternatives](https://www.capterra.com/p/132935/TalentLMS/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 18th, 2026

# Page 9 - Reviews of TalentLMS

## Showing most helpful reviews

Showing 201-225 of 596 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MD

Mariela D.  
Owner  
E-Learning  
Used the software for: 2+ years

### "We are big fans of TalentLMS; it is consistant and reliable."

May 4, 2017

4.0

Pros

Their Customer Support team is AMAZING, always will to help, accurate response and will do their outmost to accomodate you.

Cons

1\. The restrictions on plans: we have lost many opportunities when offering TalentLMS to end users because the plans do not accomodate their. As an average, a middle size company in Perú has about 300-350 employees and they do not want to play for a 500 uses plan. 2. We are constantly requested the ability to download all certifications in bulk, the fact that this is not possible creates problems. 3. Customer support opening times are focussed on Europe, but customers in latin american have to wait for several hours for a response.

Review Source

Response from Epignosis

May 5, 2017

Hi Mariela, thanks for taking the time to leave a review. We appreciate your lovely feedback on our customer support, we do our best to help solve any issues and reduce response time to minimum. As for the plan issue, we do offer custom plans and our support team will be very happy to help you, if you drop them an email :) Also, you can bulk download the info about the certifications using our API. Please, do email us at support@talentlms.com. We'll be happy to help! Many thanks again :)

MT

Marvin T.  
CEO  
Education Management  
Used the software for: 1-2 years

### "Does the jobb and more"

October 16, 2020

5.0

Pros

It is easy to use, deploy and the employees like and find it easy to access and use.

Cons

It has what we need and most people need. I would for example have learning content like hotspots. Also more dynamic tests that you could embed in video, but they are all nice to have compared to the pros of talentlms.

Review Source

Response from Epignosis

November 2, 2020

It's great to hear that your learners enjoy using TalentLMS, Marvin!

Jackson T.  
Partner  
Law Practice  
Used the software for: Less than 6 months

### "User friendly entry to LMS"

July 28, 2020

5.0

We are looking to commercialise our existing F2F and webinar materials by developing online conent. TalentLMS was by far the best of the systems we trialled to deliver e-commerce training solutions. The features and set-up are intuitive and the customer support has been outstanding.

Pros

The product offers a range of features to easily commercialise your courses, create content on the platform or import Scorm or other file formats, and incredibly responsive customer support.

Cons

I have not come across any issues to date - the product was simple to set up and customise, and layout and features are intuitive.

Alternatives considered

[LearningCart](https://www.capterra.com/p/128502/LearningCart/)[Thinkific](https://www.capterra.com/p/132888/Thinkific/)[Litmos](https://www.capterra.com/p/133660/Litmos-LMS/)

Reason for choosing TalentLMS

Some other products lacked the flexibility in features that TalentLMS brought to the table. Because of the lack of domain experience, other limited documentation provided by some other systems was a major issue. Finally, the ability to use Scorm content was critical to our selection.

Review Source

Response from Epignosis

October 16, 2020

Jackson, thanks for leaving us a review. We're so happy to hear that you selected TalentLMS after your extensive research and that you're enjoying the range of features and ease of set-up! Our trusty support team is always on-hand should you need any assistance in the future!

VR

Verified Reviewer  
Solutions Strategist  
Translation and Localization  
Used the software for: Less than 6 months

### "Good startup option"

November 4, 2020

5.0

Overall, this has given us an easy platform for new employee training as well as Course training and purchasing options for freelancers.

Pros

Very easy to build, user-intuitive, and quick to deploy

Cons

Some options for training modules are limited, such as video embedding options and document embedding options.

Switched from

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Wanted something much more course-like and offered more options.

Review Source

Response from Epignosis

November 19, 2020

Thanks for your review!

VR

Verified Reviewer  
Registered Nurse  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Functions well, useful, makes my team's learning much easier."

January 18, 2019

4.0

Postive, we have been able to streamline our continuing education and report system so we stay up to date.

Pros

Easy to use interface and easy to view categories, so I can edit and update my team's learning modules. Makes it easy for me to see what they have completed and to remind them of their upcoming due dates. Much easier than just emailing modules and looking for a report back.

Cons

The mobile version is not as easy to use and complete modules.

Review Source

Response from Epignosis

June 24, 2019

Greetings! We're glad your experience with TalentLMS has been positive so far. We constantly work on every aspect of our solution and try to improve our mobile app a bit with every new release. Thanks for the great review!

CS

Christian S.  
Owner  
E-Learning  
Used the software for: Less than 6 months

### "A step above the rest"

December 2, 2020

5.0

Overall it has been a very pleasant experience, so much so, we just upgraded for a free trial to the standard package. Looking forward to the possibilities that lie ahead.

Pros

It is very easy to use and become familiar with the features. Our students, mostly children aged 8-15 love the Gamification aspect and earning certificates and badges.

Cons

It is somewhat time consuming to create our courses... It could definitely be the way we are building them. It would be nice to see a preview of previously uploaded images for easy selection and reuse.

Alternatives considered

[Articulate 360](https://www.capterra.com/p/156978/Articulate-360/)

Reason for choosing TalentLMS

Pricing and ability to use a free trial to test the product.

Switched from

[Articulate 360](https://www.capterra.com/p/156978/Articulate-360/)

Pricing

Review Source

Response from Epignosis

December 15, 2020

Christian, thanks for making the switch from Articulate 360 to TalentLMS! Great to hear that your younger learners are enjoying the gamification aspect! As you continue to build your training offering, do check our the TalentLMS Knowledge Base for useful tips and of course you can reach out to our trusty support team if you need any help along the way!

BT

Brandi T.  
Education Visionary  
E-Learning  
Used the software for: Less than 6 months

### "Exactly what we were looking for"

October 6, 2019

5.0

We have searched for a long time time (over 6 months) for an LMS that meets all of our needs as a brand new startup with limited funds but certain functionality requirements. TalentLMS so far has met all of those needs. We are very pleased!

Pros

Love the ease of use and that it is very user-friendly. Anyone with a little knowledge of LMS functionality can easily set up their school. Love that it integrates easily with Shopify and ZOOM - our two most critical features. The pricing is immensely better than any other LMS we looked at and we looked an MANY! We have been using TalentLMS for about 2 months now and so far everything has been seamless.

Cons

The only thing I've encountered that isn't great is the lack of live, chat support. But that hasn't been a major issue because the email support is great.

Switched from

[LearnWorlds](https://www.capterra.com/p/143513/LearnWorlds/)

LearnWorlds did not have Zoom Integration and did not have a calendar function.

Review Source

Response from Epignosis

October 11, 2019

Brandi, reviews like yours make us super-proud! We're so thrilled to hear that after what can be a very long and tedious search, that TalentLMS is meeting your needs and exceeding your expectations. Should you need any help along the way, our support team is always on-hand to guide you as needed (it's great to hear that our Support team gets a gold star from you, but if you should ever crave the immediacy of live chat down the track, this is available on our Premium plans). We promise to work hard and keep providing you the seamless experience you're enjoying!

Peter P.  
LMS Adminstrator  
  
Used the software for: Less than 6 months

### "Talent LMS exceeded our expectations when we were in dire need of a LMS for a big organisation."

July 13, 2018

5.0

Easy to use.

Pros

Easy to use. Learners access has never been so easy. The badges concept is fun and easy and would increase the attention or create interest in the learner. For the Administrator, configuring a course is very easy. Very easy to navigate. Price is also not a big pain point. easy to procure and install

Cons

Support is not from India. Also , not sure how the system for support works. Also, the demo trial version has restriction has very limited access and hence we would not be able to check exactly how the system works.

Review Source

Response from Epignosis

October 25, 2018

Greetings, Peter, and thanks for the positive review! TalentLMS is built to be easy to use for administrators, instructors, and learners alike, so we're glad our platform has made your training easier and more fun. Please note that TalentLMS doesn't offer a trial version but a forever-free plan that has specific limits (i.e., for the number of users, courses, etc.), but includes most of our features. To test those, you can contact us so we can unlock them for a limited period or even give you a demo. As for the support process, our team is always ready to respond to your messages, while our knowledge base is constantly updated to cover all possible topics down to the smallest detail. Thanks again!

Soumaila K.  
Administrateur  
Internet  
Used the software for: 6-12 months

### "A perfect tool designed for online courses."

December 12, 2022

4.0

Pros

What pleased me the most with this instrument is the time saving that results with quality training.

Cons

Although I started using it not long enough, I have no complaints. So far it's friendly.

Review Source

Response from Epignosis

January 31, 2023

Soumaila, we absolutely love hearing that TalentLMS allows you to deliver quality training in no time!

KM

Kwame M.  
Chief Executive Officer  
Information Technology and Services  
Used the software for: 6-12 months

### "Best in class Learning Management System"

May 20, 2021

5.0

Exceptional product with clear return on investment and value for money

Pros

Outstanding intuitive design with easily understood workflows. Requires very little technical competence to deploy and manage. Feature-rich with unparalled white-labelling capabilities. Its availability in Android and iOS gives it great flexibility and accessibility. E-commerce features means it is not limited to only inhouse but also a marketplace/platform

Cons

There could be extra reports/analytics

Review Source

Response from Epignosis

June 1, 2021

Kwame, thanking for reviewing TalentLMS. Knowing you found the platform intuitive and that you see a clear return on investment by using it, is really fantastic!

RW

Rosie W.  
Owner  
E-Learning  
Used the software for: Less than 6 months

### "Start-up Using Talent LMS"

November 13, 2020

4.0

Pre-sales = excellent Post-sales = dismally poor. I have requested a quick call for 17-days and I am still waiting.

Pros

The loading of E-Videos The testing with the use of different modes of questions Excellent pre-sales

Cons

\- Very poor POST AFTER SALES CARE - If your problem cannot be understood via email, it is impossible to hold a 5-min call to resolve the issue. I am currently on day-17 pleading for help. The technicians with the know-how, refuse to hold a conversation with me. - Pre-sales: I had several skype calls and video calls. - This lack of post-sales customer services really lets down, what is a good product. All products have limitations and will go thru improvements. My very real concern is there complete lack of empathy with a start-up and poor customer service I have used the email helpdesk. For rudimentary problems it is fine. For more complex issues, you become isolated with a new platform that is totally unfamiliar. The self-help videos on my area of concern were of no help. My web designer also looked at the self-help videos and agreed it did not cover the area of concern at all. He tried calling Epignosis Talent LMS - and he could not get thru to speak to anyone. Once again, from my limited use, I like the LMS platform, but the aftersales requires a re-think and to be significantly improved. In the UK, good solid customer service is highly respected.

Review Source

Response from Epignosis

November 26, 2020

Hi Rosie, thanks for your review. We value all customer reviews and our support team has resolved your issue since the time of your review. Our terms of service clearly state that TalentLMS Starter plan holders receive unlimited email support. We agree, good customer service is absolutely crucial and although our Support team is proud to hold a 95% satisfaction score awarded by TalentLMS customers, we're always striving to do better so thank you for your feedback. We're sorry to hear that TalentLMS was not the right fit for you and we sincerely wish you the very best in your start up business venture!

MF

Muneeba F.  
Head Of Operations  
Research  
Used the software for: 1-2 years

### "Great features!"

February 8, 2018

4.0

Pros

First and foremost, The tech support team is great! Along with this, the system is very easy to use with minimum training required and also easy to set up. It’s Cloud based, letting you deploy an eLearning portal in seconds. It is customizable, allowing you to customize according to your branding requirements. It has a minimalistic interface that lets you focus on the content. It is very easy to use and create online learning modules. I have not needed any service up until now and honestly did no even need to take most of their modules to show me how to set up courses.

Cons

The active user/user count based subscription structure can feel a bit limiting at the lower subscription plans, but once you understand user groups and activating/deactivating users it's manageable. Also, I think It would be great if the software would send automatic reminders to staff who have not started/finished the training videos to reduce some of the manual labor.

Review Source

IS

Iain S.  
MD  
Automotive  
Used the software for: 1-2 years

### "Robust intuitive learning management application "

December 7, 2020

5.0

Best implementation ever - rolled out to 1900 users, with 64% login within 24hours resulting in 2350+ course starts and only 6 help queries.

Pros

It’s easy of use, intuitive workflows and robust user interface for inexperienced users.

Cons

No auto play on homepage video presentations

Alternatives considered

[Adobe Learning Manager](https://www.capterra.com/p/145872/Adobe-Captivate-Prime/)[iHasco](https://www.capterra.com/p/175984/iHasco-eLearning/)

Reason for choosing TalentLMS

Cost, innovation and simplicity of implementation and use

Review Source

Response from Epignosis

December 15, 2020

Talk about hitting the ground running, great work there Iain!

SH

Staci H.  
Academia Director  
Management Consulting  
Used the software for: 6-12 months

### "A great option!"

October 29, 2019

4.0

Overall, this has been a positive experience. Customer support at TalentLMS has been responsive and helpful. Being able to customize the courses with our logo was a nice touch!

Pros

This software was easy to learn to use as the administrator, students seem to pick it up quickly without much direction. We were able to get all of the functionality we needed to deliver the courses for our students without spending a fortune to do it.

Cons

The discussion boards were not intuitive to integrate into the courses. We initially planned to have the discussion boards count for points in the courses, but there isn't an easy way to pull information on which students have participated, etc.

Reason for choosing TalentLMS

Cost was an important consideration. The multiple options helped us keep costs down while we are getting started. The ease of creating the courses was also a big factor in making the decision.

Review Source

Response from Epignosis

November 4, 2019

Hi Staci, we're pleased to hear that TalentLMS has been easy for you to use, and also a breeze for your students to pick up! Our customer support team is happy to be of help and they continue to be available to you for any assistance in the future! Thanks for your feedback on the discussion boards, too!

NG

Nakkia G.  
Director Instructional Designer  
Medical Devices  
Used the software for: 2+ years

### "Great option for small businesses"

January 23, 2023

5.0

Pros

I've worked with other more expensive learning management systems in the past and I would definitely say that TalentLMS stacks up well against them, especially for the value in the price. It's a great option for smaller companies who are looking for a learning management system.

Cons

I have not tried to do it in a while but I found the integration with SalesForce was a little difficult to do.

Review Source

Response from Epignosis

February 8, 2023

Nakkia, thanks for taking the time to leave us this kind review. We're glad you found TalentLMS to be well-priced! Keep an eye out cause you might very well have a surprise with the Salesforce integration :)

JN

Joey N.  
Talent Manager  
Semiconductors  
Used the software for: 6-12 months

### "TalentLMS = Value for Money "

December 14, 2021

5.0

TalentLMS is a great platform of companies that are rolling out a LMS for the first time.

Pros

Interface is easy to navigate. Look and feel is clean. Very easy to onboard new users. My account manager Maria Giannakaki Savvidou has been providing wonderful support, responding to my many (x 100) questions timely and providing me the answers I needed.

Cons

Would like the customized fields input to appear in a more structure manner when learners preview the course, instead of seeing all the fields clumped together and with limited text showing. For notification settings, include the 'filter course out' option instead of 'filter course in' option only for better customization of the notifications.

Reason for choosing TalentLMS

Cost.

Review Source

Response from Epignosis

January 3, 2022

Joey, thanks for your wonderful review! Maria will be so happy to hear all your praises and we are so glad our support team has been able to back you up when needed! Thank you also for your feedback on custom fields, we passed it on to our development team. We strive to improve TalentLMS so your input is extremely valuable to us.

Mark O.  
City Manager & Vice President of Operations  
Construction  
Used the software for: Less than 6 months

### "Outstanding learning platform that is easy to learn, very intuitive and a great value for the money"

April 18, 2018

5.0

Its allowing me to focus on the people that need the training the most.

Pros

The product is very user friendly. You can be up an running creating courses in no time. Very engaging to the end user (Learner), as it can be set up to sequentially serve courses. Also has the ability to hold learners accountable to assignments and course. Our on boarding and training is now consistent, measurable, timely and engaging.

Cons

I live help line would be great, but it has a terrific knowledge base and learning guide. Its a little overwhelming the first few days, but once you get familiar its very easy. My learning curve was less than a few weeks to be the Super Admin.

Review Source

Response from Epignosis

May 22, 2018

Hi, Mark! Thank you very much for your positive review and the spot-on quote. Simple, intuitive, and affordable is what we¿re aiming for with TalentLMS exactly, so it¿s always great to hear we got it right. What¿s greater though, is that your training has gotten so much more focused and efficient after using our platform. Unfortunately, a live helpline is not part of our immediate plans but our knowledge base is growing steadily, and our support team is ready to offer their advice and expert guidance at all times.

KS

Koen S.  
Owner  
Education Management  
Used the software for: Less than 6 months

### "TalentLMS: all the features out-of-the-box"

October 25, 2019

5.0

Overall experience is really great. As a training company, it allowed us to deploy a new training program with written content and video content in a very short time and thus expand our training offering.

Pros

We were looking for a user-friendly LMS with features like video integration, certifications, student interactions, and so on. TalentLMS offers all this a very reasonable price. As an administrator, you can tweak almost everything and design the application in your own company style. After thoroughly testing the system with a free account (with which you can do almost everything) it was a no-brainer for us to convert to a paid subscription that gives us even more functions and options. And the support is great.

Cons

\- Learner: Loading a ppt (with a single slide) takes long - Instructor: On a web content page, entering and loading a new URL replaces the full page (so, also written content that was there) - Instructor: would be nice if you could link files to a page (unit) - Instructor: would be nice to be able to change the font size

Reason for choosing TalentLMS

Because everything we need comes out-of -the-box.

Review Source

Response from Epignosis

November 4, 2019

Hi Koen, thanks for taking the time to leave us a review! It's great to hear that you're getting a lot of use out of TalentLMSs features and functionality! We agree, our free plan is a great way to get started with TalentLMS as it offers almost all of the main features and allows customers to make an informed choice when upgrading. There are some fixes and workarounds on some of the issues you're facing, so please do reach out to our Support team who are ready to help you out!

VR

Verified Reviewer  
Board Member  
E-Learning  
Used the software for: I used a free trial

### "Super Intuitive LMS"

December 14, 2018

5.0

Students can work together or seperately, have the ability to customize by student need.

Pros

So, so easy to work with. Vetting LMS systems for two purposes - a group of homeschoolers looking for a tool to use together that is budget friendly, and a corporate offering. For students, it is SO GREAT to have background offerings like pugs in boxes instead of boring, dry backgrounds or the need for a coder to create CSS sheets. This is the perfect solution for homeschoolers at the freeware version that has a limit of 10 courses. This was the winner after vetting over a dozen. Will be looking into advanced features available for enterprise use and will update review at that time, but for school age students, this is fabulous.

Cons

Nothing significant, which in the world of LMS tools is pretty amazing.

Review Source

Response from Epignosis

June 24, 2019

Greetings, and thanks for your positive feedback! It's great that you've picked our LMS out of many to offer e-learning courses to homeschoolers. We assure you that, when you get the chance, you'll find out our platform is enterprise-ready and built to support any training scenario, regardless of type or scale. Many thanks!

SB

Shayna B.  
CEO  
Utilities  
Used the software for: 1-2 years

### "Easy, Reliable, Just Enough"

June 27, 2017

4.0

It enabled me to start and build my business. Very grateful.

Pros

Unlimited branches, unlimited courses, simple tiered pricing model based upon Users. Great for 95% of most LMS needs. Only had one glitch in 2 years, fixed in 24 hours....amazingly reliable. Friendly support, but their online support database of common items has addressed nearly everything I needed, which is a lot, as I manage over 1300 Users across 4 branches. I would recommend them to anyone looking to get into the LMS management world. Very happy I found them.

Cons

I'd like a little more customization capability beyond CSS and JavaScript. Like Widgets and drag and drop capability to make pages more unique. Also, group function does not appear to work as intended....cannot separate who sees a course by their User Group and requires us to create an entirely new branch, which is not cost effective. I'd also like additional category capability.

Review Source

Response from Epignosis

July 11, 2017

Hi Shayna, Many thanks for your lovely words! We're very glad that TalentLMS has proved to be such a good fit for your needs! Your feedback is very important to us and your suggestions helps us improve our product and service. Thanks very much!

Chris A.  
Driver Manager.... and Author  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Reliable Always"

November 29, 2022

4.0

Pros

This tool has made easy the task of customizing learning with tests, assignments and videos. The tool makes it possible for us to designate sets of quizzes and courses for different segments of out company, helping each employee to have specific experience. We are also able to copy and paste our tests and save good time that would otherwise have been used in typing each question. Talent LMS customer support has been very useful.

Cons

As a team we have not had any bad experience with using this tool over the years.

Review Source

Response from Epignosis

January 31, 2023

Chris, thanks for sharing your experience on TalentLMS. We love hearing that it made your life easier when you wanted to customize your training with tests, assignments, and videos! Thanks also for your kind word about our support team. It will mean the world to them!

MT

Meghan T.  
Director of Human Resources and Compliance  
Individual & Family Services  
Used the software for: Less than 6 months

### "Love TalentLMS"

November 5, 2020

5.0

I really love this system. It is cheap, and really user friendly. Once you get the hand of it, it is a piece of cake. Takes a little while to sit down and know the ins and outs.

Pros

Functionality, customization, ease of use and deployment

Cons

It requires a bit more IT/ coding knowledge than I was prepared for. Also, I think having a dedicated account person helping you to set it up and do an actual demo (and not some youtube video) would be extremely helpful. I am a hands-on go-getter, so I easily figured it out. But it could be a struggle for someone who doesn't have the drive or know-how.

Reason for choosing TalentLMS

It incorporated with BambooHR, it allowed me to develop and add my own content without having to buy the talent library, it was in my price range, and it was really customizable.

Review Source

Response from Epignosis

November 19, 2020

Meghan, it's great to hear that you're finding TalentLMS a breeze to use and that you've been able to take advantage of the native integration with BambooHR! Thanks for your valued feedback, which we've shared with our team. Thanks for choosing TalentLMS!

TT

Tessa T.  
Director  
Professional Training & Coaching  
Used the software for: 2+ years

### "An ideal LMS for corporate training"

January 31, 2023

5.0

Efficient system

Pros

Mobile learning and diversity of learning content types accepted

Cons

Course assignment to users take many steps

Alternatives considered

[isEazy Author](https://www.capterra.com/p/167820/isEazy-Author/)

Reason for choosing TalentLMS

The system runs well on desktop & mobile

Review Source

Response from Epignosis

February 8, 2023

Tessa, thanks for your review of TalentLMS. Mobile learning is very important to us. We believe everyone should be able to train, no matter where they are! If you found course assignment to be a bit long, we suggest you look into automations. They will save you a lot of time and will make your life that much easier. https://help.talentlms.com/hc/en-us/articles/360014572594-How-to-work-with-automations

AM

Andrew M.  
CIO  
Medical Practice  
Used the software for: 2+ years

### "Great features and value"

December 8, 2020

5.0

Highly positive. Would have no hesitation in recommending the product and the team.

Pros

Excellent features, highly customisable and very simple to use. Comprehensive online help. Extremely good value for money.

Cons

In general customer support is fantastic, but I've had a few incidents where it has been a touch slow.

Alternatives considered

[Moodle](https://www.capterra.com/p/80691/Moodle/)[Litmos](https://www.capterra.com/p/133660/Litmos-LMS/)

Reason for choosing TalentLMS

Best combination of features and value

Review Source

Response from Epignosis

December 15, 2020

Thanks for recommending TalentLMS to your peers, Andrew! It's great to hear that you've had a great experience using TalentLMS.

BH

Ben H.  
VP  
Professional Training & Coaching  
Used the software for: 2+ years

### "TalentLMS has everything you need for a great price"

December 14, 2021

5.0

The service and reliability is 100% topnotch. Support gets back to you very quickly with detailed responses and screenshots.

Pros

Ease of use for educators and for users and very versatile.

Cons

Reviewing and grading responses can be a little clunky, I do whish users could have a roadmap on the screen as they consume the content.

Review Source

Response from Epignosis

January 3, 2022

Thank you for your insightful review Ben. We are glad to hear that you find TalentLMS easy to use and versatile. We also love hearing that our support team met your expectations!

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