# Thinkific Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Thinkific the right Course Authoring solution for you? Explore 205 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132888/Thinkific/reviews --- Thinkific 4.4 (205) [View alternatives](https://www.capterra.com/p/132888/Thinkific/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 17th, 2026 # Reviews of Thinkific Ease of use 4.4 Customer Service 4.2 ## Pros and Cons in Reviews MS Melina S Senior Comms ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “The platform gave me flexibility in structuring content, strong analytics to track learner progress, and reliable integrations that supported a smooth learning experience.“ September 23, 2025 PM Philip M OperationsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “Tracking the progress can be a little tricky as if you don't click the continue button, it won't register that you did the video.“ December 18, 2025 NB Nina B Learning Experience ManagerProfessional Training & Coaching, 11 - 50 employeesUsed the software for: Less than 6 months. “We needed a platform that could easily manage both on-demand and live courses, and the course builder in Thinkific gave us the felxibility that we needed to scale.“ September 26, 2025 LT Libby T CE DirectorHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “Some functions are limiting - like the ability to delete drafts of webinars and communities.“ February 5, 2026 RM Rachael M DietitianHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “It is a great option for creating a simple course that allows for integration of a lot of interactive tools to help facilitate user learning when taking a course that is created.“ January 29, 2026 KW Kirra W OwnerE-Learning, Self-employedUsed the software for: Less than 6 months. “I had to join Kit and couldn’t natively use my other platform to automate sending emails.“ March 7, 2026 MS Melina S Senior Comms ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “What I liked most about Thinkific was its user-friendly interface and the way it allowed me to design and deliver courses without needing advanced technical skills.“ September 23, 2025 LT Libby T CE DirectorHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “Doesn't make sense why they can't be deleted, as draft courses can be deleted.“ February 5, 2026 ## Showing most helpful reviews Showing 1-25 of 205 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Pamela K. President Entertainment Used the software for: 1-2 years ### "This is where I have my courses" April 21, 2020 5.0 Anytime I have a problem their tech support is great. And I haven't had any tech problems with the platform - my students are happy and use it easily. Pros When I was researching all the different software for course hosting, I liked that this had a place to upload documents in the discussions. That might be really important for people teaching code or other products. Then I'm glad I choose this one because others take a % of income AND you have to wait longer for money. Cons The layout isn't as clean and modern as others - I'm hoping that will be updated at some point. It's a little ugly. Alternatives considered [Teachable](https://www.capterra.com/p/147019/Teachable/) Reason for choosing Thinkific Thinkific had the ability to upload docs in the discussion area of courses. And doesn't charge a transaction fee. Review Source AS Avril S. ESL Coach E-Learning Used the software for: Less than 6 months ### "Truth For all" December 13, 2025 5.0 There is a bit of reading and experimentation necessary. However it’s pretty intuitive to use once you have minimal editing skills. Pros One of the things I like is that I don’t have to know anything about coding for me to be able to make a website. Cons If I had to choose one it would be that the free option isn’t available. It gave me more options when creating courses. Switched from [Teachable](https://www.capterra.com/p/147019/Teachable/) At the time, Thinkific offered more design flexibility. Review Source FH French H. Program Director E-Learning Used the software for: 1-2 years ### "Covers the basics" October 10, 2025 3.0 Overall, it was a decent experience. Thinkific worked well when our needs were fairly simple — it’s reliable for basic course setup and delivery. But as things grew and we needed more advanced features and flexibility, it became clear that it wasn’t the right long-term fit for us. Pros It gets the job done if your needs are basic. It’s straightforward to use and handles core functions like organizing content, course creation and managing users, but it doesn’t go much beyond that - in my case. Cons As our needs evolved, Thinkific just couldn’t keep up. It’s fine for basic course delivery, but we eventually needed more flexibility and functionality than the platform could offer — which is why we decided to move on. Review Source Jeremy D. Creative Lead Media Production Used the software for: Less than 6 months ### "Fun and Flexible Course Platform" December 8, 2021 5.0 I found Thinkific to be very satisfying. I had everything I needed to launch a single course on the free plan (one free single course), but I was looking for a fully-integrate funnel solution, so I went with a competitor that had that feature. But this will be very good for most users. Pros It is very easy to get up and running with Thinkific. The course templates are a breeze to edit; users can easily see how to add and edit content, and the presentation is slick and professional. Cons Thinkific does not have an integrated email marketing feature, but users can connect MailChimp, et al., with Zapier. The design templates look okay until the user starts to change fonts and adds more content, then they start to look like a Wordpress template. Not bad, but not slick. Alternatives considered [Teachable](https://www.capterra.com/p/147019/Teachable/)[Systeme.io](https://www.capterra.com/p/198994/Systeme/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/) Reason for choosing Thinkific Teachable takes too big a cut from sales, while Kajabi is very expensive. Review Source Joe G. VP of Marketing & International Business Development Financial Services Used the software for: 1-2 years ### "The Best Online Course Creator" September 7, 2019 5.0 We started with an idea to help colleagues and turned it into a course. Thinkific allowed us to get our idea out of our heads and into reality, and a usable product people could buy & use. Pros Thinkific made it easy to create & host our digital course for financial advisors. With any platform there is a learning curve at the beginning. Thinkific's support team was always quick to reply and help us learn the ropes. Cons I don't really have any complaints. It would be nice if the WYSIWYG editor were as good as Apple Pages, and turned out prettier text layouts in the templates. But, it's good enough. Switched from [Teachable](https://www.capterra.com/p/147019/Teachable/) Because Teachable's support was terrible during the initial "learning the ropes" phase. Review Source DC Daniel C. Corporate Advisor E-Learning Used the software for: Less than 6 months ### "Excellent Value and Superb Support for Training Providers" November 8, 2025 5.0 ’ve been using Thinkific to host a professional training program for the financial certification industry. The experience has been smooth and rewarding. The platform’s structure helps maintain a high-quality learning flow, and the flexibility to integrate videos, quizzes, and marketing elements makes it suitable for both institutional and individual learners. Overall, it’s a strong, dependable platform that continues to evolve with user feedback. Pros Thinkific delivers exceptional value for training providers. The platform is intuitive, reliable, and visually clean — ideal for building structured, professional courses. Their customer support team is one of the best I’ve experienced: fast, friendly, and genuinely proactive in solving issues. Uploading, organizing, and managing content feels seamless once you get used to the flow. Cons Some AI-powered enhancements could make course creation faster, especially when migrating or duplicating content across courses. The new AI landing page builder is visually nice but still limited in customization compared to the classic editor. A few automation options (like quiz imports or batch updates) would be great additions for power users. Review Source PW Paisley W. Instructional Designer Program Development Used the software for: 6-12 months ### "Thinkific Product Review" September 23, 2025 4.0 I find Thinkific's products user-friendly, look great and are easy to manage. Functionality like the Resource Bank makes it so much easier to build out resources that the modules link out too, so it's great to see it all working in the one system. Pros The products are user-friendly and the team is really easy to work with and quickly respond to requests or concerns. Cons Currently, the only way to mark courses as complete is by submitting a spreadsheet upload and it is quite manual and time consuming, considering we do this quite a lot. You also can't duplicate learning paths, which is quite frustrating for us and requires a lot of manual copying out. Review Source MS Melina S. Senior Comms Manager Non-Profit Organization Management Used the software for: 1-2 years ### "A Reliable and User-Friendly Platform for Online Learning" September 23, 2025 5.0 My overall experience with Thinkific has been very positive. The platform is intuitive and reliable, making it easy to design, host, and deliver courses to a wide range of learners. I appreciated the flexibility it offered in structuring content, tracking learner progress, and integrating with other tools, which helped create a smooth learning experience. While there are areas that could benefit from more advanced customization and deeper analytics, I found Thinkific to be a strong, user-friendly solution that made online course delivery both accessible and effective. Pros What I liked most about Thinkific was its user-friendly interface and the way it allowed me to design and deliver courses without needing advanced technical skills. The platform gave me flexibility in structuring content, strong analytics to track learner progress, and reliable integrations that supported a smooth learning experience. I particularly appreciated how easy it was to customize the learner journey and maintain a professional brand look. Cons What I liked least about Thinkific was that, as with any growing company, there were times when priorities shifted quickly, which could make long-term planning a bit challenging. Still, I valued the open communication within teams, which helped us adapt and keep moving forward effectively. Review Source PM Philip M. Operations Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Platform with Many Options" December 18, 2025 4.0 I like the system overall and am pleased to use it. I like how it gives you different options of how to organize the programs depending on your needs. It's nice to have documents for download imbedded in the system. Pros It's great to be able to create your own course on the platform. There is a lot of flexibility to have quizzes, summaries, or even upload documents that can be downlaoded. Cons Tracking the progress can be a little tricky as if you don't click the continue button, it won't register that you did the video. Also, there are a few times the video would lag. Review Source RR Rheannon R. Customer Support and coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Thinkific Makes Everything Easy" February 19, 2025 5.0 Loved it the entire time the company I work for hosted our programs on this platform and would return in a heartbeat if I could. Pros It was always very user friendly, both on the admin side as well as the customer side. It wasn't glitchy. Never had a complaint about functionality. Content organization was easy and linear. Uploading and organizing was also easy. Cons At the time we hosted our content there, it didn't have a community feature that it does now. If it were up to me, I'd return to Thinkific. Review Source FA Farah A. Business Owner E-Learning Used the software for: Less than 6 months ### "Good overall with critical limitations for teaching online live" February 7, 2021 3.0 Good. They have excellent customer support and they responded to me quickly even during busy times. I actually recommended them for a company that has recorded videos and could benefit from using a modern LMS to share their recorded lessons. Pros I think I like the idea of the software. There are alternatives. I think I picked Thinkific first because they have clear description about their software, seemed reputable and seemed like they have good customer service and responsiveness. Their website is nicely responsive for different screen sizes. Although the theme itself is limited, and you are on your own to customize it, I felt that the drag and drop choices for the editor covered everything I need. Cons There were critical limitations that I felt decreased the value of the software for my business. The first thing that made me feel uncomfortable is that the website you build for your business through their LMS software would publish to the public immediately as you save the changes. I look thoroughly through the website theme settings, but there was no way to keep the website as "password protected" or "private" before it is published. As a result, I felt I should hold on about sharing important details until I write the entire content of the website, then drag and drop the content for the layout, and then put the content. After that first issue, I felt less excited. There were other limitations that resulted in me losing interest. I didn't feel like I want to pay to customize my website with HTML and CSS. importing your own website website was not a convenient option. My courses were live online but their website had no way of sharing the time on the website based on the user local or system time. I would have to pay for their Pro plan and do it myself with javascript. I could look up and learn how to do it, but I didn't want to. I felt like the software was good for only recorded content. The price they were asking for was not convincing anymore. Slowly and slowly I lost interest. Finally, I saw that they charge a flat fee for each student plus their monthly fee, for any student after the 100th student. I decided not to move forward with them. Alternatives considered [Teachable](https://www.capterra.com/p/147019/Teachable/)[TutorBird](https://www.capterra.com/p/181623/TutorBird/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/) Reason for choosing Thinkific I ended up not choosing Thinkific and went with an alternative. Review Source LO Lucky O. Founder/CEO/Content creator E-Learning Used the software for: 6-12 months ### "Thinkific LMS platform. An honest review" May 7, 2022 5.0 Thinkific is a great LMS with many inbuilt integrations. Even though most of the integrations are not free, they help in building a better LMS all round. Pros Other than being a good Learning management platform, students could upload video contents and gifs in the communities of a thinkific school. This isn't possible with other LMS I've used. I think this is a great advantage in my opinion as videos drives conversations better. Cons If I could upload SCORM/HTML5 contents it'll be a better product for me. Also, the course builder layouts are not as sleek as I expected in comparison to other products. Alternatives considered [LearnDash](https://www.capterra.com/p/130248/LearnDash/) Reason for choosing Thinkific I didn't want to get involved in the technical stuffs involved in building an LMS from scratch. I preferred using a SAAS platform (in this case Thinkific) that would cater for the technical aspects of the platform while I cared about creating contents for my students. Review Source KC Karen C. Program Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Thinkific Learning Management System" March 18, 2021 5.0 Amazing! I highly recommend the software and the team. For the money, you cannot do any better! Pros I love the customer support and training. I was able to launch my program in two hours with no assistance. The Quick Start program is an amazing example of what we should all aspire to in our online training videos. The software is easy to navigate and has some beautiful templates to help jumpstart user progress. Cons I was a little limited with the amount and layout of content on the course sales pages. Wish options here were more flexible. Also, the reporting at my subscription level is a little time-consuming requiring exports to Excel to confirm actual totals each time. It's easy enough to work around, however, and I have found customer support to be exceptional at helping me with some of my more creative workarounds. Alternatives considered [Podia](https://www.capterra.com/p/160788/Coach/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reason for choosing Thinkific Capabilities, particular strengths in online learning management, ease of use, price, customer support Review Source CS Claire S. Computer Science Teacher Primary/Secondary Education Used the software for: Less than 6 months ### "Thinkific Thoughts" May 22, 2025 2.0 Overall, I think that platform is mediocre at best. I can find what I'm looking for with a little searching. I just think it could be displayed in an easier format, with larger headings or different colors used for main headings of sections. Pros I like that you can incorporate different file types into the platform. There are videos, documents, schedules, quizzes, and other files that are all able to be used on Thinkific. Cons It is hard to view items and the way they are posted sometimes makes it hard to find what you are looking for. Also, I am unsure if I am supposed to mark items as "done" in order to complete the module or not. Review Source KB Kitti B. Customer Success Education Management Used the software for: 1-2 years ### "Easy to use, overall great course provider platform" September 1, 2024 5.0 Pros Ease of use, option to share certificates with students Cons Managing students is a little complex from the admin dashboard Review Source Miguel E. Director E-Learning Used the software for: 2+ years ### "The way to teach the world online with most of the features you would ever need to look pro" April 29, 2022 4.0 Thinkific kind of has all figured out for you except the marketing part that is up to you to figure out if you want the wold to know that your courses exist. Pros It has all the features I really need to teach and sell my courses online Cons Not very easy to customize the way your landing pages, course gallery and course itself looks. What Thinkific has available looks good but sometimes you want to make it more your own and that is not that easy. Review Source LH Linda H. Diversity Educator E-Learning Used the software for: 2+ years ### "Thinkific is a fantastic online learning platform" August 14, 2019 5.0 We are growing into an international learning community with the help of Thinkific. Pros Versatile, well organized, easy to learn. Free until you get going. Cons \- Terrible discussion forum (we wish they would link up with website tool box). - Their pricing plans have changed in ways that don't work well for us and they have not been responsive to our feedback. Review Source KL Korinne L. Founder Education Management Used the software for: 1-2 years ### "Customer Service Very Disappointing" October 22, 2019 3.0 Very frustrating! Not a customer-friendly service. While they are friendly and say they hope you are having a nice day, they do not answer questions (or apparently read email chains). There is no support for European customers I fed this back to them when I first signed up around 2 years ago and nothing has changed. I have given them all of the feed back given here but they do not take any action. Waiting at least a day for an answer is totally unacceptable. What makes it even more frustrating is that, after waiting for a reply, they ask for information that was already included in your original email (and then you have to wait another day for a response). It just seems as though they work at their convenience, not the customer's. And yet they are happy to take the subscriptions when they are not providing an adequate service. Pros I was so excited to find this product and thought it would be ideal for my needs Cons The software is not user-friendly. I was hoping that it would be more straightforward and my staff have also commented that is it not user-friendly. There is nobody to call when you have a query and can only email. It takes them a day to get back to you. And we are based in the UK and with the time difference, we have to wait at least a day for an answer. What makes it even more frustrating is that, after waiting for a reply, they ask for information that was already included in your original email (and then you have to wait another day for a response). I sent a query on Monday asking how to do something and the reply said 'see instructions below' and there were no instructions there. In the same email, they asked me to confirm the email address (which I had emailed them on and they had clearly not tried this). I responded right away and just got an email asking how they could help me! (They clearly had not read the email chain). It is now 9pm at night on Tuesday and will be at least Wednesday afternoon with the time difference until I may get a reply and actually proceed. Review Source CC Craig C. Director E-Learning Used the software for: 6-12 months ### "Thinkific Has A Lot Going For It" February 15, 2022 5.0 Pros The look presented to students, and options for directing their learning process is thoughtful and creative. When I have a question that the help file can't answer, the live chat has been helpful a number of times. Cons Some options are "all or nothing", in other words, I can't customize to individuals as much as I might like. Review Source Danielle N. Video Editor and Social Media Content Creator Design Used the software for: Less than 6 months ### "So Far So Good" April 13, 2022 4.0 I was brought on board to help manage my client's Thinkific site. I did not have previous experience with Thinkific. So far, I've been satisfied with my overall experience. Pros I had no experience with Thinkific prior to jumping in to help my client with her account. However, I had some experience with other landing-page builders, and it was not too difficult to get the hang of using the Thinkific Site Builder. Also, I quickly found some YouTube videos that helped me out as well. My client already had a published Thinkific site. Thinkific has the option to create an offline copy so we can experiment with a new design and not worry about messing up the live site or causing disruptions for students. As a newbie, I was relieved not to have to worry about messing anything up. The Theme Library has a decent selection of templates - just enough to find a good starting point but not too many to be overwhelming. The sample landing pages are great inspiration as well. I love the "smart" blocks that pull content from elsewhere in your account. For example, the instructor's bio or course curriculum or student reviews. Cons I encountered a few limitations: - The Site Builder includes about a dozen or so recognized fonts, but I did not see a way to add custom fonts. Maybe this is comes with a higher plan. - For the instructor's bio, I didn't like the default design of the "Instructors" block, so I just used a "Text & Media" block. That would have seemed fine, except the text and photo are too close together. I couldn't see a way to increase the space. - You can get a pretty good preview of the page using Fullscreen mode inside the Site Builder - but the links and buttons are not clickable. I didn't find a way to preview the course landing page with live links/buttons so I can make sure they are working properly. If I'm working with an offline copy, I would like to be able to check links and buttons BEFORE publishing and overriding our existing live page. Review Source Anne Z. Online Seller - Moving Stuff Around the Universe Used the software for: 6-12 months ### "Thinkific is everything you need to publish online courses. There are different levels , even FREE!" November 9, 2017 5.0 It allows a person to publish an online course and customize everything, including the price you sell it for. Thinkific has everything you need to be successful. AND they offer lots of webinars and training as you need! I look forward to using it more as I grow my online publishing business! Pros I like that it is customizable. I like that Thinkific offers lots of webinars and help with all aspects of publishing online courses. It allows a couple ways to collect money for your courses. They spell out exactly what to do! For a newbie like me, I began setting things up months ago while I was working on my course. As I completed it, I began uploading the lectures and made some changes to my text and landing page and other info. Easy to make it your own. I am happy with how professional it all looks. Now I will get busy with the marketing end and Thinkific can help with info about that too! Customer service is awesome and they reach out frequently to see what they can do to guide you! I highly recommend this solution for getting an online course published. I am at the entry level, but am testing the waters until I need to go further and unlock more features. Cons As expected the free version is basic, so in order to get to some of the good stuff, you have to upgrade. Not a big deal really, since I am producing my first course and need to go slowly. Review Source SA Sunraj A. Director - Operations Religious Institutions Used the software for: 6-12 months ### "An all round course conducting platform " March 18, 2021 5.0 My experience has been fantastic to be honest and I intend to continue using it further. Pros It negates the need to spends thousands of dollars for a LMS website. You really don't need to be a software literate to build this and start using it on the go. Cons The users should be trained on how they can land their websites on Search Engines. Even a small fee will be justified, but training will help take this further. Also, more Payment Gateway options should be made available directly and not through Zapier. Reason for choosing Thinkific Because the pricing worked for me and Thinkific has all the features one would need to publish their courses. Review Source Monica G. eLearning Strategist Used the software for: 2+ years ### "The best eLearning platform for beginners and experts" June 14, 2018 5.0 Pros I have produced more than 200 online courses and used several platforms. Thinkific is my favorite. I have three schools there. It's easy to use, clean design, and the upgrades are customer-centered. Cons I don't like the new admin organization. It's text heavy and not intuitive. I prefer simple headers like courses, users, admin, etc. Review Source SB Shawn B. support counsellor Non-Profit Organization Management Used the software for: 1-2 years ### "Budget Friendly Software for developing your program" May 7, 2021 5.0 Overall I am very happy with this software for my program and it's been a very helpful tool. Pros I love that it is one of the most budget-friendly software that I know to create an online program on. Cons I do believe that the software has the potential to grow more and be a little bit more professional looking, I would recommend adding more features and better design options. Review Source Rocky K. Course Building Technologist and Business Coach on the Education Team Used the software for: 2+ years ### "For the non-developer who wants to create great online courses - go with Thinkific" June 24, 2018 5.0 It's just a great piece of software to deploy an online course without having to rely on a expensive developer (like myself.) Pros I deploy Thinkific to my clients who need to an online course, but don't have the expertise or resources to recruit someone with technology skills. It's really easy with a short learning curve. If building a website with drag/drop tools is easy to you - this is even easier. Their support is fantastic! Their response time is quick, their team is helpful, and their reply is always clear and coherent. I've spoken to them as both a user, and a developer - and they were always willing to find a way to help me solve things. Cons For the scenario of building a training program - Thinkific is great - no issues. If I had to say something, like anything - the only thing I can think of is, as a developer - I wish I can build add-ons to extend Thinkific's features. I'm probably in the 1% who wants it, which shows how much Thinkific really thought things Review Source Similar Products Featured