# Shortcuts Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Shortcuts Software - reviews, pricing plans, popular comparisons to other Salon products and more.

Source: https://www.capterra.com/p/13284/Shortcuts-Software

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# 

 Shortcuts Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Shortcuts

## What is Shortcuts?

Shortcuts Salon Software is a premium salon management solution for salons, spas, clinics, and barbershops. Celebrating 30 years as a global industry leader, we have helped thousands of businesses run their salons successfully. Offering Salon Software solutions in 9 different languages for businesses in over 48 countries, we simplify appointment scheduling, client management, marketing, stock, point of sale, and reporting. Our features include a touch-screen appointment book, automated SMS confirmations, online booking, and online payments, all designed to enhance client engagement. Track business progress, cash flow, and team performance with our easy-to-use reporting tools. Manage retail with extensive stock management and integrated point of sale. Discover the Shortcuts community with live industry benchmarks, 24/7 local customer support, monthly webinars, and expert training resources.

## What is Shortcuts used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Salon](https://www.capterra.com/salon-software/)[Barbershop](https://www.capterra.com/barbershop-software/)

Top alternative

Featured

Overall rating

Based on 127 user reviews

Reviews sentiment

Positive

76%

Neutral

10%

Negative

14%

Pros & cons

Reliable 24/7 customer assistance

Effortless software learning curve

Frequent technical disruptions

Starting price

$29

Per Feature, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Shortcuts

4.0 (127)

VS.

[4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting Price

$29

Per Feature, Per Month

Starting Price

$19.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (127)

Ease Of Use

4.8 (4,063)

Value For Money

3.7 (98)

Value For Money

4.6 (2,728)

Customer Service

4.0 (124)

Customer Service

4.7 (2,290)

## Shortcuts alternatives

[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$28.00

Per User, Per Month

[4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Highest Rated

[4.9 (298)](https://www.capterra.com/p/187593/Mangomint/reviews/)

Starting price

$165.00

Per User, Per Month

[4.6 (364)](https://www.capterra.com/p/180087/Boulevard/reviews/)

Starting price

$158.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/13284/Shortcuts-Software/alternatives/)

## Pros and Cons

Reliable 24/7 customer assistance

77% positive reviews out of 52

Most reviewers appreciate customer support, noting prompt, knowledgeable help available anytime for resolving issues.

Frequent technical disruptions

79% negative reviews out of 29

Most reviewers report bugs and issues, including crashes, glitches, costly fixes, and unreliable online functionality.

Effortless software learning curve

88% positive reviews out of 32

Most reviewers describe ease of use as vital, enabling quick staff training and smooth daily operations.

Comprehensive salon management tools

80% positive reviews out of 25

Most reviewers indicate salon management features streamline scheduling, reporting, and daily tasks, supporting business growth.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Client Database

3.0 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Electronic storage of stakeholder contact information

Online Booking

3.0 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Appointment Scheduling

3.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Confirmations/Reminders

2.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

For Salons and Spas

3.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Specific for use in spas and salons

Point of Sale (POS)

3.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Accept and process customer payments for products or services using hardware and software

Shortcuts 57 features

Define levels of authorization for access to specific files or systems

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, update, and manage bookings, itineraries, and reservations

Offer to rent a booth to freelance professionals

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Record client information and feedback

Tracking, calculating, and paying commissions and earnings to employees

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Platform for customers to directly manage their appointments and profile

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Specific use for barbershops

Specific for use in spas and salons

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Automatically find mutually available meeting time slots across multiple calendars

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access software remotely via mobile devices

Notifications via mobile devices

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Track and process employee payroll (salaries, wages, etc.) and commissions on sales

Manage employee salary processes, data, taxes, and records administration efficiently

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Active reporting of data and metrics

Schedule repeating appointments based on a duration of time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Send promotional campaigns or transactional messages via text messages

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Set up connections to third-party platforms to improve business processes

Record, update and manage waiting lists

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

3.9 (105)

3.9

Based on 105 reviews

## Pricing

Value for money

3.7 (98)

Basic

$29.00

Per Feature,Per Month

Value for money

3.7 (98)

3.7

Based on 98 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[

Vish](https://www.capterra.com/p/179327/Vish/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (124)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (124)

4.0

Based on 124 reviews

## User reviews

Overall rating

4.0

Based on 127 reviews

Filter by rating

5(69)

4(27)

3(13)

2(3)

1(15)

Mentioned topic

Sorted by most recent

PD

Paco D.

Director

Consumer Services

### "Avoid contract they get you"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

December 9, 2024

Bad constant trying to get it to work after crash most weeks and always the same Acuse ( my computer haven’t been backup or whatever they find easy to say to avoid been their fault I would not be recommended to any of my friends in the future

Pros

Over twenty years ago They were the best now they are the worse

Cons

Too many bad things on this software. Keep crashing Expensive Over an hour to get to talk to someone Have used for many many years and now they are saying I have a contract for over 2 years left. Etc etc not a friendly used software

Reasons for choosing Shortcuts

As they were one of the few available and they promised the world ( not)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Owner

Events Services

### "Great Appointment and Tracking Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 15, 2024

Shortcuts was great for my needs! I needed a way to set up appointments and track the hours of more than a dozen hairstylists and massage therapists.

Pros

It was easy to set up and cost-effective fro my needs.

Cons

I didn't have any problems with the application.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RA

Rebecca A.

Owner

Health, Wellness and Fitness

### "Extremely Dissapointed "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 2, 2023

I couldn't be any more upset with how this has turned out. I feel like you tried to squeeze every last dollar out of us when you weren't providing a usable service.

Pros

Right about now I can't think of a single thing.

Cons

Lack of support. It is outrageous that your software stopped updating online, when we called the response was, 'we are working on it'.' When we called to cancel our service 1 year out of our contract you charged us for an extra 2 months. We lost thousands not being able to see our appointment book as we do our bookings remotely.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

abdelaziz b.

freelancer

Information Technology and Services

### "avis sur shortcuts"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 18, 2023

Pros

Gain de temps,Facilité d'accès;Multitâche

Cons

Complexité,Absence de visualisation,Limitation d'utilisation

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

Mae B.

Salon Manager

Consumer Services

### "Salon Manager"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 27, 2023

Not good at all

Pros

It support is prompt and answers the concern as best they can

Cons

Too many steps for operating system in a fast pace salon

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ST

Siara T.

manager

Cosmetics

### "Excelente Software para negocio de salones de belleza y cuidados esteticos"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 7, 2023

Gracias a este software he podido sacarle provecho a mi tiempo y ofrecer un servicio extraordinario a mis clientes, no he tenido más quejas con los tiempos de espera de los mismos y sus citas se han cumplido a cabalidad.

Pros

Lo que más me impacto fue la programación de citas pues esta me ayudo a brindar un mejor servicio a mis clientes, también es muy fácil de usar y se adecuo perfectamente a las funcionalidades de mi empresa

Cons

Hasta el momento me ha funcionado perfectamente, ha llenado todas mis expectativas y cumple con lo requisitos para ser el mejor software de mi peluqueria

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 20, 2023

Thankyou for the review Siara :) we appreciate you taking the time to leave feedback.

CR

Christian R.

Manager

Consumer Services

### "one of the better softwares for spa and salons "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

November 13, 2022

I enjoyed shortcuts and am grateful to have used it as a first time hair stylist it set the bar and allowed me to learn salon software .

Pros

I enjoyed the ease of use as well as the different functionalities . It was easy to learn for new stylist .

Cons

The customer support was iffy sometimes and the software would fail very rarely.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HA

Haroldo A.

colgador de pollos vivos

Food Production

### "Es un sofware muy facil de usar,"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 20, 2022

Pros

Este software de salón es bastante fácil de usar. Mi personal puede ser fácilmente capacitado para utilizar esto. Utilizamos accesos directos en el punto de venta y para concertar citas con los clientes. Existe una amplia gama de informes y listas de marketing.

Cons

Really, we haven't run into any issues with shortcuts. If we were unable to solve a problem, the service is excellent.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NK

Niamh K.

Salon Receptionist

Cosmetics

### "Shortcuts Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 11, 2022

I have used shortcuts for my salon and have recently added this system to my new clinic that I am opening, we are absolutely made up with their customer services and what they can offer my business. Jay in particular has been amazing with making sure that everything is running smoothly for us. We could not recommend them enough.

Pros

This is a quick and easy software to use within our busy salon

Cons

Sometimes this system needs rebooting as there can be a syncing error that occurs

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Damien M.

Director

Civic & Social Organization

### "Shaman helped a lot "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 11, 2022

Shaman is very patient, professional and would make a great teacher.

Pros

Great product useful. Very pleased. Thanks

Cons

Could be more reasonably priced. Thank you.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/13284/Shortcuts-Software/reviews/)

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