# Hubstaff Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Hubstaff the right Time Tracking solution for you? Explore 1602 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132376/Hubstaff/reviews --- Hubstaff 4.5 (1602) [View alternatives](https://www.capterra.com/p/132376/Hubstaff/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Hubstaff Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews AR Aditya R Ai analystInformation Technology and Services, 10,001+ employeesUsed the software for: 6-12 months. “It’s a reliable tool for tracking time, and monitoring productivity. While there are a few minor drawbacks, it delivers strong performance and is especially useful for remote work environments.“ February 27, 2026 Junaid E ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Some features like activity tracking and screenshots can feel a but intrusive if not managed carefully.“ January 8, 2026 SC Sarah C Independent ContractorInformation Technology and Services, Self-employedUsed the software for: Less than 6 months. “Hubstaff is seamlessly integrated with my client's platform, so other than hitting start/stop on the Hubstaff timer, my actual interaction with Hubstaff is minimal. And that's how a timeclock should be!“ December 18, 2025 IM Isaac M AdministrativeE-Learning, 2 - 10 employeesUsed the software for: Less than 6 months. “Some of the features I need I must pay for extra adding which adds to the total cost.“ December 28, 2025 SEBASTIAN D AI TrainerInformation Technology and Services, 10,001+ employeesUsed the software for: Less than 6 months. “Its automated tracking lets me jump between festive family moments and tasks without worrying about my timesheet.“ December 24, 2025 CG Carlito G Web DeveloperComputer & Network Security, 201 - 500 employeesUsed the software for: 6-12 months. “Sometimes the update has a bug, if I update the hubstaff then it not always succeed sometimes it will popup and shows error, if the update is not complete the hubstaff will stop automatically and my work time will not be included“ May 30, 2024 GC Giuseppina C Wellness practitionerHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “I like that it accurately tracks the time spent on data annotation and related tasks, and gives a nice, clear breakdown in a graph.“ July 11, 2025 JD Jay D Head of Customer SuccessMedia Production, 11 - 50 employeesUsed the software for: 6-12 months. “There are many gaps in functionality that create tedious manual work items for our team.“ May 30, 2025 ## Showing most helpful reviews Showing 1-25 of 1602 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Osama A. Full Stack Developer Government Administration Used the software for: 2+ years ### "Time tracking tool" January 24, 2026 5.0 Overall experience is good. Helps with time tracking, team management, and improving productivity. You can view screenshots of team members PC Pros It is easy to use and helps track time accurately. It helps to evaluate the team productivity. Reports are useful and work well for remote teams. Cons Sometimes app feels a bit slow, and user can be more user-friendly. Few features take time to understand, and pricing can feel high for small teams. Review Source nP nayeli P. Intake specialist Legal Services Used the software for: 1-2 years ### "Always accurate " April 9, 2025 5.0 I have been using Hubstaff for the last 4 years and I like it Pros That it provides accurate time tracked and I get paid as it is Cons That sometimes I might forget to start the timer Switched from [Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/) Your product is easier to use. Some other services at hard to understand Review Source AS Anshu S. Owner Accounting Used the software for: 2+ years ### "Go with the alternative! " October 20, 2025 1.0 The software is easy to use, the reporting is not that good. For ex. "Lookup project, see time billed" does not exist. How can a time tracking software not have a simple report showing me all the time billed to one project and by who? They constantly tell you all these convoluted steps to figure it out and they expect you to spend 10 minutes everytime you want the info. Now imagine it's the end of the month and you want to bill all your clients for time spent... Hubstaff makes it worse actually. Pros It accurately does additions of time and tells me who recorded what so I know what to pay. That's about it. Cons Customer support is terribly bad. Used them 8, 9x for different things, and it was always terrible. They provide phone support if they consider you a VIP customer who spends a certain amount with them. Otherwise support is through email and their virtual-online agent which is absolutely asinine. The email agents which are ostensibly humans seem to just send you FAQ links. Review Source VR Verified Reviewer Digital Marketer Marketing and Advertising Used the software for: 2+ years ### "Overall easy to use and accurate productivity management, but has slight glitches at times" February 12, 2026 5.0 Pros Easy to use, options if you forget to log time, easy to keep track of productivity, accurate measurement of items completed with ability to customize time logs if I was away from desk Cons Signs out a lot, slight lag in uploading worktime to interface that doesn't always update in real time. Pauses sometimes without notice causing missed logged hours Review Source AG Anyny G. Ops Coordinator and Exec Admin Executive Office Used the software for: 1-2 years ### "Hubstaff is great!" February 25, 2026 5.0 I'm enjoying it a lot! It helps our team to be organized. It's super nice that we can link it with payment websites like Wise and PayPal. Pros We can organize the team x projects and have projects timesheet. Love it! Checking the project hours is gold! Cons I would like to have a place to add the last day for the employee use hours for a project. Like this, we have a deadline set up, and don't worry about checking it. Review Source LT Lyjelle T. Human Resources Construction Used the software for: Less than 6 months ### "Expectations vs reality" October 27, 2024 2.0 Exciting but extremely frustrating. The support staff, while helpful are limited in what they can actually assist with resulting in many tickets being sent to the development team and extremely lengthy delays in any kind of response, if at all. Pros The tasks add on is great for project management and keeping staff on track Cons Auto clock in is unreliable due to mobile data reception in some buildings. A lot of the features are not working and I am still waiting on support to rectify them, including my inbox, which makes it extremely difficult for me to track my own tasks and organise my day. Notifications have been turned off several times in organisation and personal settings but everyone is still being slammed with emails. The work orders are very clunky and there are no options to duplicate for one or two days (only) rather than weekly, or monthly. The timesheets are a joke - manual tracking is inconsistent and manual entries after the shift for payroll purposes are clunky and time consuming, especially for long shifts where you need to record a meal break. Switched from [Tanda](https://www.capterra.com/p/143817/Tanda/) to enable total project management and auto clock in Review Source AL Aesca L. HR - Employee Relations Mechanical or Industrial Engineering Used the software for: 2+ years ### "Enhances Workplace Productivity and Team Collaboration." January 19, 2026 5.0 Pros When you want to measure productivity, team management and time tracking for your organization, Hubstaff is the solution. Gives the value for money, ease of use, has multiple features and is reliable. Cons Sometimes reserved employee feels the tool is intrusive, and it invades to their privacy, however the tool is great. Review Source MT Marinel T. Executive Assistant Human Resources Used the software for: 1-2 years ### "Hubstaff Great Tool" February 27, 2026 5.0 Overall, it's a helpful tool and and with great features. Easy to navigate and install on your computer. Pros Hubstaff is a very useful tool for Time tracking, and very easy to use to be able to have a good task management. Cons Taking screenshots every 5minutes, though it's necessary to see the working in progress but still seems a bit too much. Maybe can consider 10 minutes interval. Review Source AR Aditya R. Ai analyst Information Technology and Services Used the software for: 6-12 months ### "Efficient Time Tracking Tool for Remote jobs" February 27, 2026 5.0 Overall, my experience with Hubstaff has been positive. It’s a reliable tool for tracking time, and monitoring productivity. While there are a few minor drawbacks, it delivers strong performance and is especially useful for remote work environments. Pros Hubstaff is very easy to use and makes time tracking simple and accurate. I really like the automatic time tracking, activity monitoring, and detailed reports, which help improve productivity and accountability. The team management and collaboration features are also helpful, especially for remote jobs. It integrates well with other tools and provides good value for money. Cons The mobile app could be improved, and there are occasional syncing or performance issues. Some advanced features are only available in higher-priced plans, which may not be ideal for small teams. Review Source BF Bob F. CEO Arts and Crafts Used the software for: Less than 6 months ### "Robert' review of Hubstaff" March 1, 2026 5.0 5 Stars is the score I would like to give it. I haven't had any problems with it. I am able to work it just fine. Pros It's easy to find what I need. I am good with the terms and conditions of Hubstaff. I think it will work fine for me. Cons Nothing, it works great. I have no trouble traversing the site. Its very easy to use and get around on. Review Source RF Rafael F. Senior Software Developer Computer Software Used the software for: 2+ years ### "Automate process" April 11, 2025 5.0 I have been using it daily for 3 years, I think it is good, not having to do this control manually, the tool simplifies the process and provides more transparency. Pros Allows you to accurately control working time Cons I find the screenshot a bit invasive, it is possible to disable it, but I really don't like it. Review Source CL Christian L. Quality Specialist and Squad Lead Information Technology and Services Used the software for: 1-2 years ### "Hubstaff efficiency and friendly user tool" April 10, 2025 5.0 So far, we have been using Hubstaff for more than 2years already and I can say, I didn't had any issues or discrepancies throughout these years! Pros Friendly user and allows us to organize daily task which is very essential to us. Cons Saving time. You'll have to wait until successfully update your generated hours. Review Source UA Ujjwal A. DevOps Engineer Computer Software Used the software for: 1-2 years ### "Tool to Monitor and Increase Remote Productivity" April 10, 2025 4.0 Overall my experience has been great working with Hubstaff. Pros 1 - Ease of tracking the work and also getting review like the activity. 2 - It helps us in keeping track of our work and also the idle time alerts help in monitoring the work. 3 - The most important pros for me is the alert which I get if i forgot to start the timer that helps in tracking the time. 4 - Also is I track the wrong hours means in another project it is very easy to shift the time to another project with a few clicks. Cons 1 - Sometime there is issues with the interface means for a particular functionality we have to do a lot of clicks rather than a simple navigation or shortcut. 2 - There could be privacy concerns not sure about that as the screen is recorded. Review Source JB Juan B. BDR Computer Software Used the software for: Less than 6 months ### "Hubstaff: Not worth it" April 29, 2025 2.0 I do not recommend this. For me, as a user, this software used an excessive amount of processing power, and its UI not even well-thought out. Pros It does provide with very specific features to keep record of time spent working helping with accountability. Cons Its interface is not very appealing, with many widgets spread across sections that use too much space of the screen. Also, for some reason it made my Mac Air M2 run way slower and overheat. At the moment of installation, because of all the permissions it requires, I was alerted by the laptop's built-in security agent that many of my passwords had been stolen. That was a major red flag. Review Source Response from Hubstaff July 3, 2025 Hi Juan! Thanks for taking the time to share your experience. We’re glad to hear the accountability features were helpful but we’re sorry the app didn’t meet your expectations overall. We understand your concerns around performance and permissions. Hubstaff does require certain permissions to track activity accurately but we take data privacy and security very seriously. That said, your feedback on the UI and performance is valuable. However, we'd like to note that Hubstaff was designed to use a minimal amount of system resources, about 15-40 MB of memory. If you have multiple and/or large displays, it may go up to 100 MB. It shouldn't slow down your computer or cause it to crash or overheat. We hope this helps to clarify but please feel free to send us an email at support@hubstaff.com if you need help with anything. Thanks and have a good day! kH kristine H. Business Development Manager Retail Used the software for: 2+ years ### "BDC Manager Hubstaff Review" March 27, 2025 4.0 it's been a great tool managing my remote team Pros it is user friendly and the new updates are helpful Cons work breaks are not great, the way the wording is setting up a work break is 1) very confusing and 2) not really effective. I would like to see something like allowing "x" amount of work breaks in a 12 hour period and not until "x" amount of hours have been worked until 1st break and an option for no terminal breaks. Review Source AK Ayesha K. Content Manager Marketing and Advertising Used the software for: 2+ years ### "Helps me prioritize my tasks" April 10, 2025 5.0 I have been a user of Hubstaff for almost 2 years now, and it has changed how I look at remote work. Hubstaff helps me manage my time and productivity and prioritize my daily tasks. The daily & weekly emails it sends as doses of motivation are like the cherry on the cake. Pros It allows me to monitor my efficiency and that of my team. Cons For someone who spends a lot of time in meetings, it does not take into account the calls being productive work. Review Source MO Marionne O. sales and purchasing Outsourcing/Offshoring Used the software for: 2+ years ### "Hubstaff clarity" April 10, 2025 5.0 those remote or hybrid teams, offer features like time tracking, project management. Pros to provide transparency and control over work hours and activity without being overly intrusive, valuable insight into productivity. Cons screenshot and idle time detection can see, lack of trust in employee unresolved glitches. Review Source SJHK Syed Jarrar Haider K. Sr. Software Engineer Information Services Used the software for: 1-2 years ### "Honest Review for Hubstaff" April 9, 2025 5.0 It great so far, I feel my self more accountable Pros I like real-time tracking and reporting features for employees' work. Also, help in tracking time spent on client projects. The screenshots and activity levels provide a great way to ensure transparency in team performance. Cons One downside of Hubstaff is of ideal time, we should have a feature to put on pause for schedule meeting. Review Source JC Jonathan C. Customer Service Representative Outsourcing/Offshoring Used the software for: 2+ years ### "Hubstaff insights" April 10, 2025 5.0 Been using it for almost three years now, It is convenient to use, and it gave me more insights about my daily work hours as well the percentage and the total numbers of PTO's accumulated. Pros The convenience of using it where I can easily track my daily working hours. Cons Capturing screenshots while doing something on my computer. Review Source AT Ashish T. Component Engineer Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Perfect App for project management" April 10, 2025 5.0 Happy with the facilities and functions. Pros Time tracking system is the best. It reminds when idle. Cons Project management is the least what I like. It helps to manage various projects. Review Source WC Wilmer C. Software Developer Outsourcing/Offshoring Used the software for: 2+ years ### "Developer review" April 10, 2025 5.0 Good tool to track my productivity, let the company to customize the amount of management applied to employees Pros Let me know how many hours I have worked Cons I lose some minutes when I shut dow hubstaff when the program is still active Review Source BS Banillah S. Administration Executive Information Technology and Services Used the software for: 1-2 years ### "Efficiency & Productivity Pro" March 28, 2025 5.0 Excellent so far, easy to generate reports and monitor resources as well as projects simultaneously. Pros Time tracking & Screenshots which helps us to monitor our employees and project seamlessly. Cons Overall hubstaff is a gem, but sometimes get crashed which affect the time tracking process. Review Source LS Lorraine S. Owner Marketing and Advertising Used the software for: 1-2 years ### "Great Product" May 24, 2025 5.0 Excellent. Very receptive and quick to answer questions. I don't have any issues with their customer service. Pros Great product for adding contacts and turning them into leads. I love how you can track your progress for your email campaigns Cons Too many clicks to get where you want to go. They need to shorten the number of clicks to get to the section you want to work with. Review Source JD Jore D. Associate Information Technology and Services Used the software for: 1-2 years ### "Hubstaff review" March 28, 2025 4.0 Overall, Hubstaff seems very user-friendly. Didn\`t experience any hard time using it on first time tho. Pros The realtime monitoring of time and rates Cons Screenshots. Honestly most affected of this is the employee. Review Source CC Cintia C. Project manager Marketing and Advertising Used the software for: 6-12 months ### "Bad supervisor" March 4, 2025 4.0 Overall, my experience has been good, but the program is easy to trick if that's the intention, considering that it deducts many minutes of actual work. This can be frustrating for the worker. Pros I really like that it's very easy to use and understand. It's simple to track the team's budgets and set limits on them. Cons What I like the least is that the time spent in a meeting—especially when you're not the one presenting—significantly reduces the recorded work time. It's also quite unforgiving for the worker. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.