--- title: "Hubstaff Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Hubstaff the right Time Tracking solution for you? Explore 1615 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/132376/Hubstaff/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- Hubstaff 4.5 (1618) [View alternatives](https://www.capterra.com/p/132376/Hubstaff/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Reviews of Hubstaff Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews Portia A NurseHealth, Wellness and Fitness, 10,001+ employeesUsed the software for: 6-12 months. “It’s a useful tool for time tracking, productivity monitoring, and managing remote work. Once you get used to the platform, it becomes very straightforward and helps keep work organised and accountable.“ May 9, 2026 SH Shannn H Billing Team LeadMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “I feel that I have personally not been compensated for all time worked in any given pay period due to the time tracking of Hubstaff.“ August 17, 2026 AR Aditya R Ai analystInformation Technology and Services, 10,001+ employeesUsed the software for: 6-12 months. “It’s a reliable tool for tracking time, and monitoring productivity. While there are a few minor drawbacks, it delivers strong performance and is especially useful for remote work environments.“ February 27, 2026 Junaid E ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Some features like activity tracking and screenshots can feel a but intrusive if not managed carefully.“ January 8, 2026 MA Murat A OwnerBiotechnology, 2 - 10 employeesUsed the software for: Less than 6 months. “Hubstaff works well for basic time tracking, but there are areas where the user experience and functionality could be improved.“ June 4, 2026 DP David P EngineerAccounting, 2 - 10 employeesUsed the software for: 6-12 months. “it is not a good tool if you want to track time in multiple locations or need to upload pictures of work that is done“ March 10, 2025 SC Sarah C Independent ContractorInformation Technology and Services, Self-employedUsed the software for: Less than 6 months. “Hubstaff is seamlessly integrated with my client's platform, so other than hitting start/stop on the Hubstaff timer, my actual interaction with Hubstaff is minimal. And that's how a timeclock should be!“ December 18, 2025 IM Isaac M AdministrativeE-Learning, 2 - 10 employeesUsed the software for: Less than 6 months. “Some of the features I need I must pay for extra adding which adds to the total cost.“ December 28, 2025 ## Showing most helpful reviews Showing 1-25 of 1618 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ycel T. Technical Support Specialist Used the software for: 1-3 years ### "Easy, User-Friendly Time Tracking That Keeps Me Organized" November 4, 2026 5.0 Hubstaff helps me track my work hours, manage my time efficiently, and stay accountable for my tasks. Pros What I like best about Hubstaff is how easy it is to track my work hours and stay organized. It helps me manage my time effectively, monitor my productivity, and maintain accountability while working. I also appreciate how user-friendly and convenient it is. Cons One thing I dislike about Hubstaff is that occasional technical issues or inaccurate activity tracking can affect the overall experience. However, overall, it is still a useful tool for managing time and productivity. Review Source Virtual Assistant Used the software for: 3-5 years ### "Great for timing tasks, but ensure your screen does not have confidential info viewable when screenshots are taken every 15 minutes." October 21, 2026 5.0 Apart form the screenshot issue, works well. And remembering to start the actual timer when answering a call is annoying! Pros It allows staff to record exactly the time spent on individual tasks, and number of hours worked each day. Also calculates the expected payment, which is great for Virtual Assistants! Cons Forgetting to start the timer and unable (as a contractor to the business) to add time manually. The fact that it takes screenshots is fine, but should be a way to ONLY register the apps being utilised while the timer is running - not the entire computer screen which may have confidential information viewable in the background when working on multiple tasks throughout the day. And when I try to delete those with irrelevant info showing, it also deletes my time for the actual task I was completing. Review Source Owner Used the software for: 1-3 years ### "Very disappointing customer service" October 12, 2026 1.0 Cons I do not recommend Hubstaff. They provided no courtesy or flexibility regarding a billing charge and refused to issue a refund. To make matters worse, they then disabled my access to the account for over two months. Very disappointing customer service and overall experience. Review Source Billing Used the software for: 1-3 years ### "Excelllent Tool" September 15, 2026 5.0 Simple desktop and mobile timers make clocking in straightforward. Automated screenshots, activity scores, and GPS location features make payroll and proof-of-work clear for managers. Pros ​Integrates smoothly with payment processors like Wise, PayPal, Payoneer, and Bitwage.​Integrates seamlessly with project management systems like Trello, Asana, Jira, and ClickUp Cons ​Screen capture, activity percentage scores, and idle-time detection can feel overly strict or distrustful to employees if not communicated clearly. Review Source Lucia C. Owner Used the software for: Less than 1 year ### "Easy to learn and implement" September 1, 2026 5.0 It's great to have all your timers in one place and be able to see your own performance. Easy to use, free, and adaptable to every project. Pros I like the fact that you can use it with different accounts for different organizations. It's great to track not only the time you spend on tasks, but also your productivity over time. It never had crashes or issues so far, so I'll happily continue using it. Cons I use it in a quite basic way, so there aren't features I don't like or find annoying. I didn't even have to contact customer support. Review Source Digital Marketer Used the software for: 3-5 years ### "Easy to use but performance tracking is not always accurate" August 20, 2026 3.0 Still great for time tracking, but accuracy in performance metrics is lacking. It could use an update for how it collects performance data Pros Very easy to use, performance management is all in one place, great for accountability and productivity management Cons Productivity stats are very arbitrary at times. Some days it will say productivity was at 30% when I worked a full day. Not an accurate depiction of actual productivity Review Source Billing Team Lead Used the software for: 3-5 years ### "No time for breaking" August 18, 2026 3.0 Overall, I do not like Hubstaff. Not only does it stop your time after 5 minutes of non activity but it takes a screen shot every 10 minutes. You have to really pay attention to the timer especially if you are on a call and are not moving your mouse or keying. If any changes need to be made to your timesheet you have to request it from the administrator and hope it is done for you. I feel that I have personally not been compensated for all time worked in any given pay period due to the time tracking of Hubstaff. Pros The only one thing I like about Hubstaff is that you can open the dashboard and view your time which will show not only how many hours you have worked in a given time period and earnings, but every time you stopped working and your efficiency level. Cons The thing I do not like about Hubstaff is when you are idle for 5 minutes your time not only stops, but takes away the five minutes from where you stopped. So basically, if you go to the restroom, get a snack or something to drink and you are away from your desk for 5 minutes. You don't get paid. Review Source wordpress developer Used the software for: 1-3 years ### "Hubstaff is very good and less expensive to other tracking software." August 12, 2026 3.0 My overall experience with hubstaff is good because its work properly its update service be on time and very helpful support. Pros Hubstaff charges lesser than other tracking softer customer support team is very helpful good response and solve problem very efficiently. genuinely Its easy to use collect employee productivity good but not excellent because its when is working on my laptop keyboard its track ability is good when I use laptop cursor or External cursor. Its not collect employee efficiency correctly. Cons Hubstaff track keyboard efficiency but not correct internal or external cursor properly whenever i use both on same time its work perfectly. Review Source Marco Angelo B. Marketing Manager Used the software for: Less than 1 year ### "reliable but can improve by adding more features" July 22, 2026 4.0 it is good. straight to the point time tracker but serves its purpose. tracking timecards and activities. Pros hubstaff subscription is cheap than the other time tracking app. it's easy to use because there are not much details on its interface. Admin can easily track employee productivity for payroll.the performance, speed and reliability is good. Cons the features are limited compare to their competitors like webwork etc. interface is also like an old version pc application. Switched from [WebWork Time Tracker](https://www.capterra.com/p/151338/WebWork-Time-Tracker/) webwork offer more features for time tracing, productivity monitoring and detailed activity features Review Source Mohammed N. AI trainer Used the software for: Less than 1 year ### "Hupstaff performance" June 15, 2026 3.0 I am not satified so much becuase I was strugling to access multiple company with single hubstaff acocunt Pros the costomer service really try to solve when you stuck. that is a good team collaboration. they response email on time. Cons its downside is not easy for multiplr account. the costumer service try to solve the problem but some time they will tell you to contact the compay I am working with. so it takes longer to be solved Review Source Verified Reviewer 5.0 November 7, 2026 AI summary based on a full review Hubstaff provides reliable time tracking with the added benefit of screenshot functionality, which helps resolve any discrepancies. The user has experienced no issues, highlighting its effectiveness for remote job management. Log in to unlock the full review, detailed ratings, and pros & cons Operations Director 2.5 November 5, 2026 AI summary based on a full review This tool delivers great insights into application manipulation, which is beneficial for users. On the downside, the team management configuration is challenging to navigate and could use enhancements in monitoring. Log in to unlock the full review, detailed ratings, and pros & cons Nurse Used the software for: Less than 1 year ### "Helpful and Easy-to-Use Time Tracking Software" May 13, 2026 5.0 Overall, my experience with Hubstaff has been positive. It’s a useful tool for time tracking, productivity monitoring, and managing remote work. Once you get used to the platform, it becomes very straightforward and helps keep work organised and accountable. I would recommend it to teams or individuals looking for an efficient way to track work and manage projects. Pros What I liked most about Hubstaff was how easy it was to track time and stay organised. The interface is simple to use, and I liked being able to monitor productivity without things feeling too complicated. It also made managing tasks and work hours much more efficient, especially when working with remote teams. Cons One thing I liked least was that some of the features can feel a bit overwhelming at first, especially for new users. The mobile app could also be improved slightly to make navigation smoother and more user-friendly. Review Source Ceci L. Human Resources Manager Used the software for: 3-5 years ### "Easy to work time tracker. " April 14, 2025 5.0 I use Hubstaff everyday to track the time I work. I work remotely and it's easy to implement and use. Pros What I like most about this product is that it's easy to implement, both from the employer from the emploee's perspective. Cons There's nothing I don't like. Maybe that it doesn't give you totals when you export it. You only can export hours. Switched from [Enterprise Suite](https://www.capterra.com/p/207188/Upwork/) Odesk (Upwork's previous name) was way more expensive and didn't notifiy when it made a new screencapture. Review Source Operations Manager Used the software for: 1-3 years ### "Hubstaff- A GREAT System Of Resources " November 28, 2025 5.0 I had a great experience, I’ve used this platform for managing staff and posting jobs for remote positions. Pros It’s a seamless job posting site, time management system and ATS. The interface is easy to navigate and the candidates are amazing! Cons There is not much to dislike, the platform is very straightforward. They could use more work flow options. Reasons for choosing Hubstaff Hubstaff is the only market place that exclusively has remote candidates. Review Source Director of E-Commerce and Digital Strategy Used the software for: Less than 1 year ### "Took the guesswork out of tracking where time actually goes" June 15, 2026 4.0 It brought structure to time tracking across both remote and field based staff without needing two separate tools. Timesheet approvals stopped being a weekly chase and the QuickBooks sync removed the manual step that used to sit between approved hours and payroll. Once the team understood how the monitoring worked the friction disappeared and it just became part of the routine. Pros The automatic time tracking with activity monitoring is what separated Hubstaff from other tools we looked at. Screenshots and activity rates running in the background meant we had an accurate picture of productive hours without anyone manually logging anything. The GPS tracking for field based team members was a specific win, job site hours that used to be self reported and occasionally inconsistent became verifiable without any awkward conversations. Payroll integration meant approved hours fed directly into pay runs without a separate data entry step at the end of every period. Cons Screenshot frequency needs to be calibrated early on otherwise it feels intrusive. Default settings created some pushback from the team before we found the right balance. Review Source Full Stack Developer Used the software for: 3-5 years ### "Time tracking tool" February 4, 2026 5.0 Overall experience is good. Helps with time tracking, team management, and improving productivity. You can view screenshots of team members PC Pros It is easy to use and helps track time accurately. It helps to evaluate the team productivity. Reports are useful and work well for remote teams. Cons Sometimes app feels a bit slow, and user can be more user-friendly. Few features take time to understand, and pricing can feel high for small teams. Review Source AI Trainer Used the software for: Less than 1 year ### "Merry Christmas! Best wishes for a wonderful 2026" January 26, 2026 5.0 Switching to Hubstaff this Christmas has been a total game-changer for my work-life balance. Its automated tracking lets me jump between festive family moments and tasks without worrying about my timesheet. I love how the mobile app keeps me connected while I'm out finishing my holiday shopping. Payroll was seamless, ensuring my holiday bonus arrived just in time for the celebrations. It is truly the best tool for staying productive while fully enjoying the 2025 holiday season! Pros The automated time tracking provides total freedom to enjoy 2025 holiday festivities without the stress of manual logs. Its seamless payroll integration ensures everyone gets paid accurately and on time for the New Year. Cons I would like the platform to analyze manual production time in audio or video workflows beyond keyboard and mouse activity, utilizing integrated tools to measure productivity more holistically. Review Source Junaid E. Manager Used the software for: 1-3 years ### "Simple, Effective Time Tracking for Remote Teams" January 9, 2026 5.0 Overall, Hubstaff is a reliable and well designed tool for time tracking and team management. It strikes a good balance between oversight and ease of use. setup is also quick and pretty straightforward. Pros Hubstaff is easy to use and works exactly as expected. Time tracking is simple, accurate, and runs smoothly in the background without getting in the way. It is especially great for remote teams. Cons Some features like activity tracking and screenshots can feel a but intrusive if not managed carefully. Customisation options for reports could be better. Review Source Area sales Manager Used the software for: 1-3 years ### "Easy and Simple time tracking" December 31, 2025 3.0 Overall experience is good, popular tool gets some advantage because some people think that is is part of hubspot the giant marketing company, but the experience is nice and easy in terms of time tracking, Pros Nice time tracking tool, great that you can divide this project wise and you just have to press the play button to start your time tracking. Cons Time tracking is nice and simple but adding proofs and screenshots gets bit complicated both for the employee and reviewer. Review Source Handshake AI Contractor Used the software for: Less than 1 year ### "Great experience with Hubstaff!" May 12, 2026 4.0 Great! Was easy to use and understand, though recording my screen the whole time felt a little invasive, but I was able to mitigate this by pausing and restarting the timer when I needed a break. Pros I liked how easy it was to track time for different projects, as I just needed to start and end the timer as necessary. The time tracker did not interfere with my work, and I was able to go about my tasks as usual. Cons Nothing was bad about Hubstaff, but having it record my screen the entire time while I was working on tasks felt a little like an invasion of my privacy, as I felt forced to stay on certain webpages the whole time while working. Review Source Head of Customer Success Used the software for: Less than 1 year ### "Functions well, but desktop app could use improvement" June 3, 2025 3.0 Overall, I do like HubStaff, and it does function for the very large majority. I think with some additional refinements and new functionality to the desktop app, this will help significantly with the administration side of the house. Additional refinements to the integrations with Salesforce and QuickBooks would take the functionality of the system to the next level. Pros Overall, HubStaff is great for managing trackable, billable time for client projects. It's easy to manage project budgets and also have proof-of-delivery for client projects. Cons There is much to be desired with the desktop app. There really needs to be a way to make adding notes required when stopping timers, and help avoid the need for employees to log in to the website to manually edit entries. The integration stack also needs some serious improvements when it comes to pushing data into QuickBooks/Salesforce. There are many gaps in functionality that create tedious manual work items for our team. Review Source Response from Hubstaff July 3, 2025 Hi Jay! Thanks for the thoughtful and detailed feedback! We’re glad Hubstaff has been helpful for managing billable time and project delivery. Your suggestions are valuable, and we’ll make sure they reach the right team for review. Thanks again and have a good day! Rafael F. Senior Software Developer Used the software for: 3-5 years ### "Automate process" April 17, 2025 5.0 I have been using it daily for 3 years, I think it is good, not having to do this control manually, the tool simplifies the process and provides more transparency. Pros Allows you to accurately control working time Cons I find the screenshot a bit invasive, it is possible to disable it, but I really don't like it. Review Source Marketing Digital Agency Used the software for: 1-3 years ### "VERY GOOD! " June 2, 2025 5.0 I like hubstuff, only wish that there is a cheaper option acording to the hours spend like i explain in the CONS box. And i wish, hubstuff has a CRM for sales too, cause i like this brand, and i believe if hubstuff make CRM sales, it would be better than monday, salesforce, and pipedrive. Pros \- The screenshot and their alamr about suspisious activity - The help agenct, specially Mercy, she always help me with fast (compare to other agent) - integeratetion with Hubstuff task that help a lot Cons \- The price, because in this "work from home" work, many of employee has double job, or we pay by the project only, so they not really work 160-200 hours a month. I had employee only work 80hr/month. Maybe there is a cheap price according to the hours spend? - There was a problem with the integration with Trello before finally we move to hubstuff task. Review Source Bob F. CEO Used the software for: Less than 1 year ### "Robert' review of Hubstaff" March 3, 2026 5.0 5 Stars is the score I would like to give it. I haven't had any problems with it. I am able to work it just fine. Pros It's easy to find what I need. I am good with the terms and conditions of Hubstaff. I think it will work fine for me. Cons Nothing, it works great. I have no trouble traversing the site. Its very easy to use and get around on. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.