# Page 4 | TrackTik Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is TrackTik the right Workforce Management solution for you? Explore 83 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132312/TrackTik/reviews

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TrackTik

4 (83)

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Last updated March 13th, 2026

# Page 4 - Reviews of TrackTik

## Showing most helpful reviews

Showing 76-83 of 83 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JB

John B.  
Seaport Security Manager  
  
Used the software for:

### "This software has made both management and employees jobs much easier. "

September 15, 2015

5.0

All pros!!! Management is able to quickly review all of the hard work their team(s) have performed. Also easy to identify areas for improvement. Utilizing the reports function has made report writing and management incredibly effortless. All reports now paperless and available within seconds. The software support is top notch; the TrackTik team has been extremely responsive to any concerns. Any issues have been resolved almost immediately.

Review Source

Response from Trackforce

October 8, 2015

Thank you for the great feedback! With our turn-key implementation services we were able to get your operations configured and live quickly. It was an absolute pleasure working with you and your team and we know this is the start of great things.

AA

Angela A.  
Office Manager  
  
Used the software for: 6-12 months

### "TrackTik provides a lot of functionality, and has a great support team that is very helpful."

March 13, 2018

5.0

Pros

TrackTik is a great platform for essentially comprehensively handling all things relating to security guards--from scheduling to payroll to keeping detailed records for all guards.

Cons

The only problem that I have run into a few times is that it can be a little hard to navigate sometimes, to find the function I'm looking for.

Review Source

DR

Dwayne R.  
Operations Director  
  
Used the software for:

### "The blood line of my company...."

September 14, 2015

5.0

Staffr is the "Heart and Blood Line" of my company. Every aspect of my security company runs through this software. \* HR functions \* Licensing regulations \* Employee GPS Tracking \* Report Writing \* Complete Scheduling program, remote dial-in and web site tracking \* Customer Invoices \* Vehicle Tracking HGPS use Staffr for every aspect of our operations business. This is the best operations that software I have ever used.

Review Source

Response from Trackforce

October 8, 2015

It is always great seeing a client fully integrate TrackTik to optimize their operations! Thank you for the positive review! Client feedback is always appreciated and considered in future developments.

DO

Derek O.  
Director of Operstions  
Security and Investigations  
Used the software for: Less than 6 months

### "Amazing platform where all guards are now accountable for their actions or lack there of "

November 10, 2017

5.0

Pros

The guard tour suite is exceptional and the on boarding is fantastic. The platform is easy to navigate with a great help tool to assist if you run into trouble.

Cons

It's a little on the expensive side but I am appreciative that it is one of if not the best guard tour suite on the market

Review Source

CB

Crystal B.  
General Manager  
Hospitality  
Used the software for: Less than 6 months

### "This program is awesome - completely customizable!"

March 18, 2018

5.0

Improved accountability and increased productivity.

Pros

That the tech team will work with you to customize it to the needs of your business. The program is very easy to use and maneuver.

Review Source

JE

Justin E.  
Account manager  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Great software to work!"

December 18, 2017

5.0

Working at TrackTik was a blast

Pros

Working at workforce was a blast. It almost never felt like work. With that said, I trained my replacement without knowledge I was doing it.

Review Source

NG

Nick G.  
  
  
Used the software for:

### "Great product; great support"

February 2, 2017

5.0

Tracktik has been a fantastic product and a huge asset to our company. Jeremy Greene's customer service has been fantastic. Anytime I have questions or need help, he responds quickly and always helpful. Great product!

Review Source

Response from Trackforce

February 2, 2017

Thank you very much Nick for such great review. We work hard to offer the best security workforce management platform as well as a strong customer service! We look forward to continuing our successful partnership!

ND

Nick D.  
General Manager  
  
Used the software for:

### "Being using this Security Software solution for a year."

September 14, 2015

5.0

Great product. Great support. Does so many things for your company. It also has room to grow and plenty of untapped potential. The product gets better every release.

Review Source

Response from Trackforce

September 14, 2015

We appreciate the positive feedback! At TrackTik we are always listening to our clients on how we can improve our products and services. We look forward to continuing our strong partnership.

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