# TrackTik Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TrackTik Software - reviews, pricing plans, popular comparisons to other Workforce Management products and more. Source: https://www.capterra.com/p/132312/TrackTik --- # TrackTik Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TrackTik ## What is TrackTik? TrackTik is a security workforce management software designed to meet the needs of the security industry and its various stakeholders. This single software solution covers operations end to end by connecting guards to management and clients, logging operational data, and bringing fluidity to the entire security process. TrackTik's business intelligence tools use this flow of information to allow security stakeholders to make informed decisions across their business and security operations. ## What is TrackTik used for? [Physical Security](https://www.capterra.com/physical-security-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/) Top alternative Featured Overall rating Based on 83 user reviews Reviews sentiment Positive 77% Neutral 12% Negative 11% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TrackTik?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.trackforce.com&name=TrackTik) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TrackTik 4.0 (83) VS. [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (83) Ease Of Use 4.7 (5,044) Value For Money 3.7 (68) Value For Money 4.5 (4,809) Customer Service 4.0 (75) Customer Service 4.6 (4,827) ## TrackTik alternatives [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month [4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month [4.6 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Highest Rated [4.7 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/132312/TrackTik/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Payroll Management 2.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Employee Database 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Real-time Scheduling 2.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Based on availability, instantly confirm or deny a request when a new booking is made Reporting/Analytics 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Self Service Portal 2.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information TrackTik 99 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Configure and receive notifications when something is out of order Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track the attendance of specific individuals or groups Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and print wearable badges Record employee's benefit plans and selections throughout career progression Create, manage, and send invoices or bills to customers Gateway through which end users can view past bills and pay current invoices Create budgets based on historical data and future projections Private online space that lets businesses securely share documents and provide information access to clients Designed to serve commercial properties Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Business model where clients pay their lawyer a fee only if the case is won/settled successfully Track, store, and access client contracts or licenses A collection of customer information such as contact details, demographics, previous interactions, etc. Customize contracts and forms to collect specific information Invoices that can be tailored according to company's branding, payment terms and personalized information Alter the layout and content of reports Digitally deposit correct payroll amounts into individual employee's bank accounts Manage sending personnel and resources to a site as needed Digitally sign online documents Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Schedule and manage the logistics of activities and other gatherings Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Store and access documents, forms, and photos in one centralized place Plan, manage, and track the financial activities of an individual or organization Designed to be used by kindergarten, primary, middle, and senior secondary schools. System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Automatically find mutually available meeting time slots across multiple calendars Business model that charges based on the amount of time spent on an hourly basis Scan and validate an ID barcode Manage and track all disruptions and incidents Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Oversee people and resources to carry out an investigation Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Manage and track all job information and associated tasks Predict labor requirements based on past and present data/trends Identify the physical location of an individual, asset, device, etc. Manage, maintain and track the performance of assets and equipment Communicate using messages within the system Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Pay employees in multiple countries using correct currencies and correct tax deduction amounts Manage and handle various international currencies Manage and support multiple locations Pay employees in multiple states with correct tax deduction amounts in each A collection of tools to be used for routine tasks within an organization such as word documents, spreadsheets, presentations, etc. Create, send, and view electronic invoices Track/log the amount of time employees worked per job using a timer Manage employee salary processes, data, taxes, and records administration efficiently View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Manage the pre-registration process Business model that bills clients an amount based on the project/task/job performed Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data For residential properties Plan daily routes to optimize employee scheduling and provide directions Track, report on and implement actions pertaining to physical safety at the workplace Assign and distribute work schedules to individual employees or teams within an organization Plan availability and assign specific time slots for tasks and resources Manage and control the security aspects of an organization's digital assets, resources, and operations Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Managing and trading shift details between employees Track employee skills, competencies, training & qualifications Track the status over time for a request, process, asset, or transaction Integrate with Talent Managment software to better track learners progress and training sessions Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Track employee/learner's progression through training programs Request, track, and manage time off requests and vacation time Utilize third party services to cover unforeseen labor needs Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Allow organizations to streamline the check-in process for visitors. Track visitors and purpose of visits View and track activity related to an individual, transaction, etc. Creating, assign, and track jobs and/or tasks for work orders A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 3.9 (77) 3.9 Based on 77 reviews ## Pricing Value for money 3.7 (68) ### Starting price Contact vendor for pricing Free trial available Value for money 3.7 (68) 3.7 Based on 68 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[ Avalara](https://www.capterra.com/p/75673/AvaTax/)[ Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)[ Sage HCM](https://www.capterra.com/p/38692/Criterion-HCM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (75) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (75) 4.0 Based on 75 reviews ## User reviews Overall rating 4.0 Based on 83 reviews Filter by rating 5(36) 4(28) 3(10) 2(3) 1(6) Mentioned topic Sorted by most recent JM John M. MD Security and Investigations ### "Contract renewal." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 28, 2025 Poor overall. Having been a customer for many years now having to pay for a product we no longer want for an additional 12 months is unfortunate and shows a poor understanding . Pros Prior to using this product please contact me. I have used this product for years , due to a very slight oversight on our part,the contract renewal date passed whilst waiting for TrakTik to get back to us. We are now automatically renewed for 12 months for a product we no longer wish to use. Cons Contract terms and attitude, zero flexibility regardless for how long we have been a customer. Ensure when negotiating you remove the automatic 12 month renewal. Its something that can be overlooked very easily. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CI Chris I. Crp Security and Investigations ### "run before you get stuck" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 10, 2025 negativity can't eve even get data even when you cancel with them after you're stuck with the year.. Pros software was good, but there's no training nobody there to help you no Customer Service Don't get stuck in this they will get you sucked in a foreign company from Canada and you right now Cons No customer service or recharge no Training stay away from this company run this is the worst contract to ever get stuck in once you sign. It is over and done with no service no nothing. Switched from [Connecteam](https://www.capterra.com/p/153140/Connecteam/) It was the worst customer service ever had any business ever dealt with Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LB Lejla B. Payroll and invoicing Security and Investigations ### "The WORST. Tracktik MUST go and bring VALIANT BACK " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 25, 2024 The worst i have ever had in my 25 year experience Pros There is nothing to like in tracktik. It is very convoluted, not easy to use, very slow, creates too many problems, valiant is the best software to use. Tracktik MUST GO Cons Very convoluted, to create a schedule you to go thru many steps, to find the info about an employee you have to go thru many steps, it is very time consuming, it is not a smart software, when you work with tracktik you think- the technology is to make your life easier not miserable like tracktik does. Bring valiant back and eliminate tracktic. Its not working . Also tracktik does not communicate with paycor- payroll software. With these two systems you have to do the payroll manually, where is the technology?? And dont mention the reports. Tracktik HAS NO REPORTS LIKE VALIANT HAS. There is no payroll by employee, there is no payroll by location, with tracktik you are totally lost, there is no way for you to analize the business. And FORGET THE CUSTOMER SERVICE, IT DOES NOT EXIST. Switched from [Trackforce Valiant](https://www.capterra.com/p/141676/TrackforceValiant/) We did not want to make the switch, valiant was sunsetted by tracktik for no reason. There were no complaints towards valiant, we have always been very happy with VALIANT, the whole crew wanted to keep valiant(vault+vision) If its possible, we would be very to switch back to VALIANT Alternatives considered [Trackforce Valiant](https://www.capterra.com/p/141676/TrackforceValiant/) Reasons for choosing TrackTik We did not choose it, and we never liked it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ashish A. Security Guard Security and Investigations ### "Extremely useful app for Security services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 14, 2024 Pros Tracktik is a great app used in companies providing Security Services. Features such as site login, reports, panic mode and live monitoring are really helpful in operations Cons I cannot really add any cons about this app however the user interface can be a little bit better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jenny M. Agente de sécurité Security and Investigations ### "Bien dans son ensemble apprécié de mes collègues aussi" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 17, 2024 J'aime beaucoup ce moyens de travail car cela m'offre la possibilité d'avoir un sentiment d'avoir accompli mes taches journaliere puis evite certains risques de pertes pour le client cela fait bien son travail de prévention j'apprécie d'avoir une routine (aléatoire) je trouve cela plutot pratique et facile d'utilisation en tant que patrouilleuse cest bien aussi davoir a porter de main les numero contact durgence des rapports et une lampe de poche et autrefois l'hodorateur etait utilisé puis ce systeme est aussi bien car chaque agent a son compte et offre son rendement Pros Permet d'avoir une certaine routine bien sur aléatoire et variée permet d'offrir un rendement a son employeur en live Permet d'effectuer des vérification de controle de zone a risque peut eviter plusieurs incidents de nature mineur ou majeur offre un suivi GPS a l'employeur c'est une bonne facon d'apprendre et de découvrir car cela te met au défi lors d'une formation de nouveaux employés Cons certains personnes font les coins rond exemple scan une porte sans meme y avoir vérifier la piece et passe au prochain ne met pas a l'écart ou en garde quil peut y avoir une risque de l'electrocution/tension/shock dans une zone ou sur une boite electrique par exemple ne permet pas d'annuler un poincon lorsqune question a mal été repondue et l'alarme est directement envoyée a l'officier et au client pas bcp de fonctionnalités ny de nouveautés au fil du temps pas de possibilités d'obtenir un horraire d'équipe sur les 3 quarts je suggere une notifications de continuité de ronde meme lorsque les points sont terminées car des endroits chaud pourraient y etre oublié lorsque pas de poincons Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Nathan B. Security Officer Security and Investigations ### "It does the job, nothing flashy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 November 27, 2023 I don't know if the way my company used the app took on the fullest set of possible features, or maybe that was an accident of how the property management wanted things done. It actually affected how I'd do my patrols. I had to split up patrolling to watch the property and patrolling to check parking enforcement because I couldn't really do both with the way TrackTik allows me to submit reports. Pros It did the job. Had a lot of features. It felt like my company didn't use all the features we could have. Cons No ability to save at least 1-2 drafts of reports while working on another report. I had to submit the first report to start working on another. If I'm working on an overall patrol report and a single incident comes up, I don't want to quick rush the overall patrol report for the specific incident report. I need to be able to set the big one aside and do the small one then come back to the big one, with a reference to the other report. For example, if I'm out circling the property and I see a car parked in a handicapped space, I'd have to take care of the car separately on another patrol because I'd have to keep the patrol report open so I could make a once every two hours report. I'd make separate patrols to deal with parking. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC John C. Security Operations Manager Security and Investigations ### "Too much, hard to use, expensive" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 December 22, 2021 Overall a horrible experience. Would not ever use them again or refer anyone to them. They are expensive and force you to buy a minimum number of device licenses even if you only need one. They force you to sign a long term contract and will not let you out for any reason. Due to Covid my business had almost completely shutdown. I explained the situation and asked for help but they refused. They said I could close my account but the full balance for the remaining months would still be due. They got a free $5,000 while my business suffered and I did not use the software at all. The user experience for the web and app is outdated and buggy. The biggest problem with the software is it does way too much but none of it very well. There are other options that cost far less, are easier to use, and are flexible. Pros Full suite of customizable features. Everything a security company would need to run their operations. Cons Extremely expensive, requires a long term contract, expensive onboarding and implementation, poor user interface and user experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LP Lucas P. Telecommunications Engineer Telecommunications ### "Best app ever" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2021 In overall it is really easy to use and increase the productivity and competitiveness of companies. Pros What I most like is the facility to use it for the security sector, increase the visibility, productivity and competitiveness of companies. Cons There is nothing that I do not like or that not good in this app. Everything works well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SF Sidy F. Social Media Manager Consumer Goods ### "Track your Tiks" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 June 8, 2021 Overall TrackTik is easy to use and offeres some really good features. Pros TrackTik is great for tracking your timesheets and making reports on the go. It's a wonderful tool for keeping your team all on the same page with feature to create different report types. Cons Heavily relies on cellular service. Using tracktik in rural areas can sometimes be difficult if you cellular carrier is not in that area. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW Jason W. CEO Security and Investigations ### "Far Better Options Available " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 13, 2020 One of the worse experiences I have had with a Security Software Platform. Our company lost our office and warehouse following Hurricane Laura. While conducting response services the software didn't work on 80% of our devices. We tried contacting TrackTik and got nowhere. I called myself and was talked down to by one of the support personnel. It got better after I advised I wanted to cancel our subscription. I started receiving collection phone calls from TrackTik personnel. Some of them were very respectful while others were 100% rude and condescending. If you want to get locked into a long term contract with a product that might work but you will have to pay for......TrackTik is for you! Pros The software was designed to enhance all aspects of security operations. However, it needs to work properly in order for that to be a reality. Cons The software after several became increasingly more buggy and worked on fewer and fewer devices making it extremely difficult to control costs. Reasons for choosing TrackTik They called us back first. However, we will never use this company again for any service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 23, 2020 Hi Jason, we're sorry about the current situation that you are going through with your company following Hurricane Laura. At TrackTik, our client-facing teams try to provide as many solutions, and as much flexibility, as they possibly can for our clients. It's unfortunate none of them were worked out for you as we greatly valued your business. We wish you the best during these challenging times! [View all Reviews](https://www.capterra.com/p/132312/TrackTik/reviews/) Popular comparisons [Connecteam vs TrackTik](https://www.capterra.com/compare/132312-153140/TrackTik-vs-Connecteam)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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