# ManageEngine Mobile Device Manager Plus Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ManageEngine Mobile Device Manager Plus the right Mobile Device Management solution for you? Explore 858 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132201/ManageEngine-Mobile-Device-Manager-Plus/reviews

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ManageEngine Mobile Device Manager Plus

4.6 (858)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 25th, 2026

# Reviews of ManageEngine Mobile Device Manager Plus

Ease of use

4.4

Customer Service

4.5

## Pros and Cons in Reviews

RP

Robert P

IT AdminAccounting, 11 - 50 employeesUsed the software for: I used a free trial.

“The system provides the essential tools needed for managing mobile devices, including device enrollment, policy management, and remote control options.“

March 9, 2026

Simone I

it supportComputer Networking, 201 - 500 employeesUsed the software for: I used a free trial.

“One of the most frequently mentioned drawbacks is that the platform can be difficult to learn at first. Because it has many features and configuration options, new users may need time to understand profiles, policies, and device enrollment settings.“

March 11, 2026

Vanja A

System AdminBanking, 501 - 1,000 employeesUsed the software for: More than 2 years.

“The interface is intuitive and makes it simple to enroll devices, push applications, configure security policies, and monitor compliance across multiple platforms from a single dashboard.“

March 16, 2026

JF

Jaime F

Windows AdminFinancial Services, 11 - 50 employeesUsed the software for: I used a free trial.

“Navigating the UI can sometimes be frustrating, with important settings tucked away in less-than-intuitive places, making the occasional search for that elusive configuration inevitable.“

September 12, 2025

MS

Matthew S

IT DirectorGovernment Administration, 501 - 1,000 employeesUsed the software for: Less than 6 months.

“The transition to ManageEngine MDM plus has been easy for our team, we manage over 300 different devices including tablets, phones, and laptops across multiple manufacturers (both Android and iOS) and have been able to migrate over quickly and efficiently.“

December 17, 2025

BT

Benjamin T

SystemadministratorComputer Hardware, 201 - 500 employeesUsed the software for: Less than 6 months.

“At times, you have 3 Menus for navigation and to find stuff is way harder.“

March 12, 2026

LB

Lucas B

CEOExecutive Office, 10,001+ employeesUsed the software for: Less than 6 months.

“What I like most about ManageEngine Mobile Device Manager Plus is its ability to provide centralized, streamlined control over all devices from a single, user-friendly console.“

March 23, 2026

JP

Jan P

CEOFood & Beverages, 11 - 50 employeesUsed the software for: Less than 6 months.

“You cannot operate (or didn\`t found it) the devices at distance without consent on that device, which is a pity.“

February 24, 2026

## Showing most helpful reviews

Showing 1-25 of 858 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Simone I.  
it support  
Computer Networking  
Used the software for: I used a free trial

### "best mdm tried!"

March 11, 2026

4.0

For many IT teams, ManageEngine Mobile Device Manager Plus is seen as a capable, full‑featured MDM solution that balances power with affordability. It’s particularly popular with organizations that want granular control over mobile devices without investing in the highest‑cost enterprise suites.

Pros

One of the biggest advantages is that administrators can manage all mobile devices from one console—including smartphones, tablets, laptops, and desktops. This makes it easy to deploy configurations, monitor devices, and enforce policies across the organization.

Cons

One of the most frequently mentioned drawbacks is that the platform can be difficult to learn at first. Because it has many features and configuration options, new users may need time to understand profiles, policies, and device enrollment settings.

Review Source

JS

John S.  
IT Manager  
Consumer Goods  
Used the software for: I used a free trial

### "An Excellent MDM choice is ManageEngine from Zoho"

January 29, 2026

5.0

While I had tried other solutions before ManageEngine, this was the only one that got me setup and working in less than an hour. It is pretty straightforward in the initial setup, and there are lots of support documents to help you along the way.

Pros

The complete package, works for ALL devices, Apple, Android, MIcrosoft, etc. Great value for such a comprehensive solution. Product is very much like our existing RMM for endpoints so it is a simple Menu driven GUI.

Cons

I wouldn't say there was anything I didn't like about the software, but it could be overwhelming at the amount of options available, especially if this is your first time using a MDM tool.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)

Reason for choosing ManageEngine Mobile Device Manager Plus

Most comprehensive solution and can use on almost any device, Apple, Android, Windows, etc.

Review Source

DB

Dan B.  
CTO  
Biotechnology  
Used the software for: Less than 6 months

### "Free trial is a waste of time."

September 1, 2025

1.0

Fairly confusing. Looked fully featured, but not super intuitive. I'm not sure I'd trust them to have super user level access to my companies devices.

Pros

Seemed to be a generous free trial, which seemed to solve a problem that we had. Not much to like, but there you go.

Cons

The free trial turned out to be crappy and basically a con. If something seems too good to be true, guess what?

Alternatives considered

[Apple Business Essentials](https://www.capterra.com/p/251804/Apple-Business-Essentials/)

Reason for choosing ManageEngine Mobile Device Manager Plus

Appeared to be free, but it turned out not to be.

Review Source

EM

Ed M.  
Systems Administrator  
Government Administration  
Used the software for: I used a free trial

### "Top notch for Apple devices"

January 8, 2026

5.0

Very impressed so far. Like I said, we have been using Intune for managing iPads in our organization but it has been a bit of a pain. Enrolling them in Intune is ok but management has proven mediocre at best. ManageEngine MDM Plus has been impressive in how easy it is to use and how quickly changes and updates are implemented.

Pros

Ease of use and set up. Compatibility with Apple devices surpasses Intune, which this will replace. Any changes to the device profiles can be pushed out immediately and it just plain works.

Cons

Overwhelming at first because of the amount of options but after some time it becomes easier to navigate.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing ManageEngine Mobile Device Manager Plus

Ease of use surpasses Jamf on every level.

Switched from

[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Intune does not play well with Apple devices. It works half the time and we needed something that works 100% of the time.

Review Source

RP

Rodolfo P.  
Managing Director  
Computer & Network Security  
Used the software for: I used a free trial

### "The best MDM by far."

March 5, 2026

5.0

Excellent; I have tried other solutions and it has been almost impossible to get them up and running. ManageEngine Plus has been the most user-friendly and functional in every way.

Pros

Easy to configure and install on devices, both mobile and portable. I should also highlight its native integrations with other providers, which make it even more useful.

Cons

The only downside is not being able to connect accessories, such as headphones. Other than that, nothing negative. But it's a very minor issue, and I understand this situation in your update roadmap.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Iru](https://www.capterra.com/p/181954/Iru/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reason for choosing ManageEngine Mobile Device Manager Plus

Easy to configure and install on devices, both mobile and portable. I should also highlight its native integrations with other providers, which make it even more useful.

Review Source

JP

Jan P.  
CEO  
Food & Beverages  
Used the software for: Less than 6 months

### "ManageEngine Mobile Device Manager Plus"

February 24, 2026

5.0

Overall, my experience with ManageEngine Mobile Device Manager Plus has been very positive, especially from the perspective of a small company. Setting up the system was straightforward and allowed us to get a handle on our devices quickly without a steep learning curve. The interface is good altough could be a little bit more intuitive. The only significant drawback we encountered is the inability to remotely operate devices without user consent, which can be a bit limiting during urgent support tasks. Despite this hurdle, the software provides great value for the price and fits our current needs well. I would definitely recommend it to other small businesses looking for an accessible way to start with MDM

Pros

Great way into getting started with device management, especially for a small company as us. The free version up to 25 devices is great.

Cons

You cannot operate (or didn\`t found it) the devices at distance without consent on that device, which is a pity.

Alternatives considered

[Scalefusion](https://www.capterra.com/p/156745/MobiLock-Pro/)[SOTI MobiControl](https://www.capterra.com/p/133554/Soti-MobiControl/)

Reason for choosing ManageEngine Mobile Device Manager Plus

Great great price and the option of free version for up to 25 devices is great.

Review Source

VR

Verified Reviewer  
it tech  
Machinery  
Used the software for: I used a free trial

### "Feature-rich MDM with better results in the cloud"

March 20, 2026

4.0

Overall, my experience with ManageEngine Mobile Device Manager Plus has been positive. The platform offers a lot of flexibility and useful MDM tools for managing devices, policies, and security settings. Once running properly, it provides strong control and visibility. My main issue was with the on-premises deployment, which did not work as smoothly as expected and led us to switch to the cloud version. Aside from that, the product has been solid and feature-rich.

Pros

Extensive MDM features, strong device control options, and a wide range of configuration settings for different environments.

Cons

The on-premises server setup was difficult to get working reliably, and we ultimately had to move to the cloud version.

Alternatives considered

[iScanner](https://www.capterra.com/p/10005668/iScanner/)

Reason for choosing ManageEngine Mobile Device Manager Plus

i used it once before and pricing is best / free options

Review Source

ON

Olaf N.  
IT Infrastructure Specialist  
Chemicals  
Used the software for: I used a free trial

### "Reliable and easy to integrate"

March 24, 2026

4.0

Overall, it’s a very good piece of software for managing mobile devices (in our case, almost exclusively iOS devices). Most policies are easy to create and deploy to the devices. Only the BYOD policy isn’t working as intended yet. It took some getting used to having to distribute apps via device groups rather than through policies.

Pros

The documentation is comprehensive and easy to find. Integration into your own ecosystem also works very well.

Cons

The menus are sometimes a bit cluttered. This makes it a little difficult to find certain items. Sometimes there are multiple navigation menus, which makes it difficult to find content.

Alternatives considered

[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reason for choosing ManageEngine Mobile Device Manager Plus

We use Manage Engine as our ticketing system. And we want everything from a single source, if possible.

Review Source

RP

Robert P.  
IT Admin  
Accounting  
Used the software for: I used a free trial

### "Reliable MDM with good core features"

March 9, 2026

4.0

Overall the experience has been positive so far. The system provides the essential tools needed for managing mobile devices, including device enrollment, policy management, and remote control options. After the initial setup it becomes easier to work with and helps maintain control over managed devices. There is still room for improvement in terms of usability and interface clarity, but the functionality is solid and useful for organizations that need centralized mobile device management.

Pros

The platform offers a solid set of device management features and is relatively easy to navigate once everything is configured. Enrollment options are quite flexible and allow managing multiple devices efficiently. The kiosk mode and policy management are useful for controlling company devices. Overall it helps centralize device management and saves time compared to manual configuration.

Cons

The initial setup can take some time and some configuration steps are not very intuitive. The interface could be more modern and some options are spread across different menus. Occasionally there are small delays when pushing policies or refreshing device status.

Review Source

KS

Kam S.  
Group ICT Manager  
Chemicals  
Used the software for: 1-2 years

### "Great Support from Managed Engine for MDM"

March 3, 2026

4.0

Overall very good experience over the last two years. Today had a problem device and tried the online support. This was great, connected to a human straight away and with 15 minutes I was talked through how to resolve the issue.

Pros

Very easy to use the Admin Portal. Onboarding process is quick, enter users email and a QR is generated. The user scans this and follows three step to install MDM and assigned APPs.

Cons

Don't have any real cons as we have now onboarded 250 devices and only had 1-2 issues. The platform seems to be stable and screens well laid out.

Alternatives considered

[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reason for choosing ManageEngine Mobile Device Manager Plus

Better value for money and same features.

Review Source

CB

Chris B.  
IT Team Lead  
Hospitality  
Used the software for: I used a free trial

### "Very Helpful but a Craves a Better UI"

May 5, 2025

4.0

Overall, we are very happy with the product. Once we learned how to use the UI and got our profiles set up for each location, the actual deployment was a breeze. We were able to get 50 devices staged so far, and it only took 30 minutes with the help of ManageEngine.

Pros

Packed with tons of useful features, such as Kiosk mode and Geo Fencing which helped us deliver a professional experience for our users. Additionally, the support and the free demo were great with helping us get set up on the platform.

Cons

Our only complaint with the software is the UI and layout for the online portal. It needs a splash of more color, and bolder font to draw your attention to other features and elements. We only experienced the feature we wanted to use, and the other features we know about were not easy to find due to the UI. However, this seems to be a flaw with most other MDM software we have used, but without all of the great features.

Switched from

[Miradore Management Suite](https://www.capterra.com/p/157482/Miradore-Management-Suite/)

The other one was way Too expensive and they didnt have features we liked

Review Source

SG

Sergio G.  
IT Manager  
Consumer Goods  
Used the software for: 2+ years

### "An MDM that is hard to beat"

October 8, 2024

4.0

My experience has been good. The cost of the program is just right and you get many features and functions that simply work. I do not think I have had a single outage with this service and so managing devices has been simple

Pros

The easy setup for both apple and android. They have easy to read documentation and if you get stuck, the folks on chat are very helpful. You don't feel like you have to do it alone.

Cons

We struggled with some advanced stuff when it came to setting up approved webpages from our on premise servers. They were a bit tricky but once we got it going, it has not been a problem. This I believe was more of us not understanding vs the software.

Switched from

[IBM Security MaaS360](https://www.capterra.com/p/240579/IBM-Security-MaaS360-with-Watson/)

MaaS360 was hard to deal with and did not get the simple experience we were looking for. We did not need the level of complexity it brought.

Review Source

MN

Mary N.  
Technology, Data and Operations Assistant Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "ManageEngine: Great Help to Small Non-Profit Organizations for MDM Solutions"

May 19, 2025

5.0

Pros

The overall ease of setup on the front and backends to successfully use the program to track our Apple laptops and tablets for our organization. As a smaller non-profit, we did not need some of the other kinds of MDM solutions and this has worked for us perfectly with our technical needs.

Cons

N/A so far - things have been working great!

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing ManageEngine Mobile Device Manager Plus

Best offering for our company's technical needs + pricing

Review Source

CR

Colin R.  
Head of IT Services  
Government Administration  
Used the software for: I used a free trial

### "Excellent device management tool"

November 24, 2025

5.0

My overall experience with ManageEngine Mobile Device Manager Plus has been extremely positive. The platform provides a reliable and powerful way to manage iPads remotely, and it quickly became an essential tool in our environment. Once the initial setup and learning phase were complete, everything became fast, efficient, and highly organized. I appreciated how easily I could deploy apps, apply restrictions, and ensure all devices stayed compliant with our internal policies. The real-time monitoring and detailed reporting also gave me full visibility into the health and status of every device. Overall, it has significantly improved our management workflow and saved a great amount of time.

Pros

What I liked most about ManageEngine Mobile Device Manager Plus was its remarkable efficiency and ease of use when managing iPad devices remotely. The platform provides a clean, intuitive interface that makes it simple to deploy configurations, push apps, and enforce security policies across multiple devices in just a few clicks. I especially appreciated how quickly I was able to restrict access, manage permissions, and monitor device compliance without any confusion. The real-time visibility over all enrolled devices is extremely valuable, and the automation features save a significant amount of time. Overall, it delivers a reliable, powerful, and professional-level remote management experience.

Cons

What I liked least about ManageEngine Mobile Device Manager Plus was the learning curve at the beginning. While the platform is powerful and feature-rich, it can take some time to fully understand all the settings, profiles, and deployment options, especially for organizations managing different types of devices. Some menus feel a bit dense at first, and certain advanced features require additional exploration or documentation. I also found that a few configuration steps could benefit from being more streamlined. However, once everything is set up and you become familiar with the interface, the tool becomes extremely efficient and reliable for daily device management.

Review Source

JM

Joy M.  
It Support  
Telecommunications  
Used the software for: 2+ years

### "ManageEngine Mobile Device Manager Plus Review"

July 10, 2025

4.0

Overall 4 out of 5 start for the ManageEngine Mobile Device Manager Plus. Its easy to use and covers most of our needs. Their online support is helpful and quick to respond. However, there hasn't been much improvement lately. It would be better if ManageEngine could meet all our needs in one place

Pros

User friendly interface, it meets most of our needs. Their online support chat is very helpfull to answer our question.

Cons

There has been a lack of improvement. Other vendors have been able to fulfill our needs, while MDM hasn't. It would be great if all our needs could be met by a single vendor, although their provide another option for our needs. Great

Review Source

DAD

Diego Azenha D.  
Director  
Computer Hardware  
Used the software for: I used a free trial

### "A Reliable and Scalable MDM Solution for MSPs"

September 17, 2025

5.0

Overall, my experience has been very positive. The platform is reliable, secure, and makes managing multiple devices and clients much easier. Despite a small learning curve at the beginning, it quickly proves to be a powerful and efficient tool for MSP environments.

Pros

I really appreciate how intuitive and comprehensive the platform is. It makes it easy to enroll, configure, and manage devices across different operating systems without complications. The dashboard is clean and gives a clear overview of the entire fleet, which saves a lot of time when troubleshooting or applying policies. The scalability is a big plus — it adapts well to MSP environments, allowing centralized management of multiple clients with proper separation and control. I also like the strong security features, such as remote wipe and compliance policies, which give peace of mind when handling sensitive corporate data.

Cons

The initial setup can feel a bit complex, especially for new users who are not familiar with MDM solutions. Some advanced features require extra configuration and documentation could be clearer in certain areas. While the platform is very powerful, the user interface sometimes feels slightly outdated compared to other modern SaaS tools.

Review Source

BI

Buyole I.  
Software Developer  
Computer Software  
Used the software for: 1-2 years

### "Manage Engine Review"

June 20, 2025

4.0

Honestly, it's quite good, I really appreciate being able to get assistance whenever I need it on the platform, which makes the experience much more reliable and reassuring.

Pros

Their support team is consistently available and extremely helpful, which significantly speeds up issue resolution and ensures everything is handled efficiently and smoothly

Cons

The apps distributed do not install silently and one has to sync server on the device details each and every time when making updates.

Review Source

Felipe B.  
COO  
Telecommunications  
Used the software for: Less than 6 months

### "Kiosk feautre is awesome!"

May 22, 2025

5.0

Excellent software to manage mobile devices. I was loooking for different options in the market and this ones complies with all what I was looking for.

Pros

You can scan and upgrade remotely all kind of deveices. Kiosk feautre is awesome! Allows you to keep control of the usage of every single resource.

Cons

Some features are sometimes complicated to work. Out of this, the sofware is quite complete and reliable.

Review Source

DH

David H.  
IT Operations Director  
Hospital & Health Care  
Used the software for: I used a free trial

### "Excellent MDM Software Suite"

July 2, 2025

5.0

Of all the MDM software that we have tested, the ManageEngine product has provided us with the best monitoring and functionality.

Pros

The best part of using theMDM software suite has been theease of installation and excellent configuration options.

Cons

Out of all the options that are included in the the MDM software suite, the integration capability seems to be where it is lacking. There needs to be more options to integrate with than to just Zoho products.

Alternatives considered

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Reason for choosing ManageEngine Mobile Device Manager Plus

The cost was the largest factor involved.

Review Source

BN

Benedito N.  
TI  
Events Services  
Used the software for: I used a free trial

### "simply sensational"

October 2, 2025

5.0

Manager Plus aligns perfectly with your "sensational" feedback. It is widely regarded as an incredibly robust, comprehensive, and highly effective Mobile Device Management (MDM) solution that meets the complex needs of modern enterprises, regardless of their size.

Pros

The system's usability and ease of installation are impressive. I'm using it on tablets in different regions, and I have full control.d ease of installation is impressive

Cons

While ManageEngine Mobile Device Manager Plus is a robust and effective tool, if I had to find a "least favorite" aspect, it's that some users occasionally report that the initial setup and configuration can be a bit steep for those new to Mobile Device Management (MDM).

Review Source

KC

Keino C.  
oowner  
Professional Training & Coaching  
Used the software for: I used a free trial

### "I love it and I just scratched the surface!"

April 20, 2025

5.0

I really love the software. I can't wait to roll it out to entire organization. I've only touched about 10% of its services but so far I I'm in love with everything I'm seeing. I really love the fact that the documented support section is available as I can quickly get up and running without needing to jump through hoops

Pros

I like how everything is well organized and documented. Navigation within the platform is easy and intuitive.

Cons

I'm not sure if it's the software but my devices seems to be running slower. From a management perspective I love how everything is set up. However in deployment I find things to be somewhat slow.

Review Source

DG

David G.  
Transport Manager  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Superb MDM dont look anywhere else!"

May 21, 2025

5.0

Pros

Super Easy to use and much better than the previous MDM I was using. Would highly recommend to anyone.

Cons

Nothing to note the overall experience from install to enrolling devices was simple and the users are all happy.

Switched from

[Miradore Management Suite](https://www.capterra.com/p/157482/Miradore-Management-Suite/)

Miradore wasnt suitable for what we needed

Review Source

MC

Mike C.  
Sr. Project Manager  
Outsourcing/Offshoring  
Used the software for: I used a free trial

### "Very flexible and comprehensive tools - even a novice can deploy MDM!"

May 22, 2025

5.0

I am still working through developing profiles and groups, to enable a thorough test of our devices irl before we deploy to production, but each aspect seems solid and well designed.

Pros

MDM provides a very flexible and comprehensive set of tools. The structure and design of the interface make it user-friendly and easy to learn.

Cons

MDM deployment can be a complex undertaking if you haven't had experience. The ManageEngine MDM provides a friendly interface and robust documentation to make the process achievable by anybody wanting to take it on.

Review Source

AD

Andrew D.  
vCIO  
Information Technology and Services  
Used the software for: I used a free trial

### "Simple and quick."

August 25, 2025

5.0

Quick and easy to enroll devices. Shown a number of clients this product and they are keen for us to use this.

Pros

Quick to get started, and easy to use. Worth using this than trying to build your own in Intune. Highly recommended.

Cons

The only issue I have at the moment is around definition of what an administrator is. I am wanting to set up an administrator for a client so they can do everything for themselves (in a co-managed arrangement but finding the right admin level is difficult.

Review Source

BP

Ben P.  
Senior IT Offices  
Airlines/Aviation  
Used the software for: I used a free trial

### "Like the ManageEngine MDM"

June 25, 2025

5.0

Pros

The interface is easy to use and there is a complete tutorial. It is easy to add Apple IOS devices to monitoring according to the instructions

Cons

I haven't found it yet, I need more time to test it. It may be in the product support. If there is local support, it will be more comprehensive.

Review Source