# Virtuagym Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Virtuagym Software - reviews, pricing plans, popular comparisons to other Personal Trainer products and more. Source: https://www.capterra.com/p/132191/Virtuagym --- # Virtuagym Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Virtuagym ## What is Virtuagym? Virtuagym's software accommodates various fitness features such as a nutrition app, a workout app, a membership management platform with a recurring billing system, a custom business portal customized with your brand colors and an access tag for clients. Complete the initial setup and reduce admin tasks to focus on your clients, promoting your business and increasing your revenue stream. Includes an online shop integrated with income reports, and mobile apps for iOS and Android ## What is Virtuagym used for? [Membership Management](https://www.capterra.com/membership-management-software/)[Fitness](https://www.capterra.com/fitness-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Overall rating Based on 263 user reviews Reviews sentiment Positive 71% Neutral 9% Negative 20% Pros & cons Intuitive and accessible platform Efficient member administration tools High and unclear pricing Frequent technical problems Starting price $29 Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Virtuagym?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://virtuagym.com/software/en/&name=Virtuagym) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Virtuagym 3.8 (263) VS. [4.6 (405)](https://www.capterra.com/p/227564/FitBudd/reviews/) Starting Price $29 Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (261) Ease Of Use 4.6 (2,966) Value For Money 3.7 (237) Value For Money 4.5 (2,045) Customer Service 3.8 (250) Customer Service 4.6 (2,274) ## Virtuagym alternatives [4.4 (604)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.6 (3,164)](https://www.capterra.com/p/146651/My-PT-Hub/reviews/) Starting price $22.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (344)](https://www.capterra.com/p/202837/Everfit/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (79)](https://www.capterra.com/p/215808/FliiP/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/132191/Virtuagym/alternatives/) ## Who uses Virtuagym? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and accessible platform 85% positive reviews out of 68 Most reviewers describe ease of use as a key benefit, highlighting straightforward navigation, simple setup, and user-friendly interfaces for both staff and members. Bryson H Instructor, 51 - 200 employees. "The platform suits my needs for what I am using it for (class projects) and has been quite easy for my students and end-users to manage from the feedback received so far. " High and unclear pricing 61% negative reviews out of 41 Some users comment pricing is expensive, lacks transparency, and does not offer a free trial, making cost management challenging. Efficient member administration tools 81% positive reviews out of 36 Most reviewers find member management effective, citing easy bookings, automated processes, and streamlined communication with clients and staff. Frequent technical problems 98% negative reviews out of 40 Most reviewers report bugs and issues disrupt operations, causing frustration, unreliable performance, and unresolved technical glitches that hinder daily business. Comprehensive customizable features 81% positive reviews out of 26 Most reviewers indicate features offer broad customization, community tools, and analytics, supporting diverse business needs and member engagement. Difficult contract cancellation process 96% negative reviews out of 24 Most reviewers describe cancel contract as complicated, involving long-term commitments, delayed responses, and unclear or restrictive cancellation procedures. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Payment Processing 4.0 (38) 28.95% of 38 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Online Booking 4.6 (31) 35.48% of 31 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Calendar Management 4.0 (28) 35.71% of 28 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Mobile App 4.6 (25) 36.00% of 25 reviewers that rated this feature as important or highly important Access the system via a mobile application Member Database 4.5 (24) 50.00% of 24 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Mobile Access 4.5 (24) 54.17% of 24 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Virtuagym 122 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Upload belt statuses and badges to student accounts Create, manage, and send invoices or bills to customers Gateway through which end users can view past bills and pay current invoices Track and manage schedules and meetings via an integrated calendar Notifications/alerts for upcoming events or tasks Monitor service demand and performance to plan for adequate resources that meet business needs Create and schedule group classes, recurring appointments, and private sessions, etc. Schedule in-person or online classes Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Record client information and feedback Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Business model where clients pay their lawyer a fee only if the case is won/settled successfully Track, store, and access client contracts or licenses Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Invoices that can be tailored according to company's branding, payment terms and personalized information Pre-designed layouts that can be customized to match preferences and requirements Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Track and collect membership dues Process of automatically notifying clients when payments fail to ensure invoices are paid Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Track employee schedules, availability, and performance across projects and tasks Online portal where employees can access and track their own information Assign working shifts or tasks to employees based on their availability Manage the enrollment and onboarding of all new members and accepted applications A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Database of frequently used, popular workout routines Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Plan, manage, and track the financial activities of an individual or organization Administer standardized fitness assessments to gauge current fitness level Create custom workout plans for your clients based on their specific goals Designed for dance studios Intended for sports & fitness gyms For martial arts classes and studios Designed for yoga and pilates studios Form predictions based on past and present data/trends Games or game-like elements to track progress and reward accomplishments Establish measurable goals and objectives and track their progress over a specific period of time Automatically find mutually available meeting time slots across multiple calendars Suggesting health goals and plans to clients or patients Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status Automates core HR functions such as talent management, employee evaluation and learning management Designed for trainers who offer online and in-person sessions Manage the instructor/teacher's schedule, tasks, responsibilities Track interaction history by documenting conversations for contacts Track and manage inventory levels to maintain proper supply Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Automate workflows and trigger campaigns based on customer actions Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Handle various types of membership based on groupings Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Access software remotely via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Manage and handle various international currencies Manage and support multiple locations Create customized diets based on each of your client's needs Book meetings and appointments through a website or digital platform Create, send, and view electronic invoices Accept and process online payment transactions Real-time registration over the web Designed for trainers who offer online sessions Manage and track customer orders for goods, investments, or any other purchases Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Process of managing several related projects or business activities to achieve organizational goals Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Plan availability and assign specific time slots for tasks and resources Group leads or contacts based on their specific characteristics Check-in and out via a mobile device or kiosk Schedule shifts for staff/employees, track hours worked, and manage staff payroll Database of students to track personal information of individuals and families Create, manage and track all task activities and progression Organizing a group of people to accomplish a task Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Allow organizations to streamline the check-in process for visitors. Seamlessly integrates with 3rd party websites Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.8 (257) 3.8 Based on 257 reviews ## Pricing Value for money 3.7 (237) Basic $29.00 Per Year Value for money 3.7 (237) 3.7 Based on 237 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Adyen](https://www.capterra.com/p/165680/Adyen/)[ Paysafe](https://www.capterra.com/p/128002/Paysafe/)[ Matrix](https://www.capterra.com/p/95108/Matrix/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (250) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (250) 3.8 Based on 250 reviews ## User reviews Overall rating 3.8 Based on 263 reviews Filter by rating 5(116) 4(70) 3(24) 2(22) 1(31) Mentioned topic Sorted by most recent ID Ivo D. Administrador Entertainment ### "Falla mucho, no lo recomiendo!" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 19, 2025 Mal, fatal… muchísimos fallos , pesimo, no lo recomiendo… Pros Al principio iba bien, luego empezó a fallar muchísimo.. Cons Falla siempre las horas donde mas flujo de gente hay. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jorge L. Gerente Sports ### "Valoración Virtuagym" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 February 25, 2025 La App es limitada en cuanto a modificaciones, pero por otro lado , aceptan comentarios y trabajan para solucionarlos, cosa de agradecer. La lista de espera no respeta el orden de prioridad, pero me consta que están trabajando en ello. El contrato es anual, con que para la entrevista inicial has de ser muy específico con lo que quieres y hacer hincapié en detalles que para ti son importantes. Los Retos que se presentan para los clientes son interesantes, además del control de peso y medidas que cada cliente puede usar de forma individual y tener un seguimiento más exhaustivo. Pros El sistema para entrenamiento me parece muy bueno. Cons La App tiene que mejorar detalles de gestión de sesiones, pero también depende mucho de tu formato de trabajo. Switched from [TIMP](https://www.capterra.com/p/196549/TIMP/) Porque me vendían que era lo mismo , pero que además añadía entrenamientos. No es lo mismo , es peor. Alternatives considered [Perfect Gym](https://www.capterra.com/p/143255/Perfect-Gym/) Reasons for choosing Virtuagym Porque me dijeron que hacía todo lo que necesitaba. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Miguel S. Entrenador personal Sports ### "No recomiendo Virtuagym " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 2, 2025 Una pesadilla, a pesar de que no funciona bien estás atado un año a pagarles y acabas contratando otra aplicación y pagándoles también a ellos. No la recomiendo Pros No me ha gustado nada, diseño simple y poco atractivo, no se puede usar bien con móvil, añadir a cada nuevo cliente es realmente trabajoso y complicado. Cons La primera es que te hacen firmar el contrato con prisas para que no lo puedas leer bien. El segundo es que falla en lo más básico realizas reservas y se borran solas. Un desastre Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AV Arjan V. Personal traininer Sports ### "Top Systeem!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 18, 2024 Pros Super uitgebreid systeem! Makkelijk in te stellen en voor klanten zeer representatief. Cons Soms wat buggie, maar nooit lang gelukkig. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) veel uitgebreider en meer functionaliteiten. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST Sean T. Member Support Health, Wellness and Fitness ### "Look somewhere else" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 4/10 October 25, 2024 VirtuaGym overall I would say is not for everyone. I used Virtuagym for many years but after switching I can look back and realize that many people have problems navigating and using Virtuagym, especially senior citizens. Pros It was easy to navigate and the layout is kind of clear Cons VirtuaGym is not very user friendly and I had lots of members calling and reporting problems Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EG Eimantas G. Wellness Coach Health, Wellness and Fitness ### "Our worse nightmare 😞 " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 6, 2024 We tried to transition our business online and relied on virtuagym for assistance. They offered a free 3-week onboarding period, but it ended up taking 3 months. Moreover, it wasn't free at all as they charged us over 300 Euros. They only refunded our last payment, so we ended up spending 300 Euros for nothing. Throughout this period, we were dealing with a heavy workload and countless tasks from them, but they blamed us and accused us of not making any effort. Their customer service was disrespectful. The platform itself was problematic, being slow and prone to glitches. Even a colleague who was our sample client advised us against using virtuagym. He experienced the client's app getting stuck, being slow, and sometimes not opening at all. He had to uninstall and reinstall the app twice just to use it. Pros For starters we were in love with the idea of having an app that contains all our business needed. Cons We were sold an expensive illusion. What else can we say? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL sofia l. entrenador Sports ### "no cumplen con los pactadoo, servicio pèsimo, publicidad engañosa" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 4, 2024 Pros tener el un tiempo de formaciìon e implementaciòn sin cargo es una ventaja y por eso en un principio elegì virtualgym Cons Comprè el servicio de virtualgym hace dos meses. Soy entrenadora y utilizo la app para crear rutinas, subir videos de clases y armar la dietas. En la publicidad de virtual gym dice que el sistema arma dietas personalizadas creadas por dietistas profesionales de la universidad de Amsterdam . Comprè el plan màs caro por el descuento que me ofrecieron para tener mi propia app. Te ofrecen un mes de formaciòn para configurar la app de manera personalizada. Aùn estando en perìodo de implementaciòn me dì cuenta que no te arma dietas individualizadas. Solo te hace una valoraciòn general acerca de que porcentaje de hidratos, proteinas y micro y macro nutrientes necesita una persona pero no es una dieta individualizada. He utilizado otros softwares mucho mejores que ofrecen las dietas individualizadas basadas en los objetivos y datos de biopedancia y ademàs miles de recetas. Cuando notè que esto no existe en virtualgym, a dos semanas de haber comprado el servicio y estando en perìodo de formaciòn quise cancelar el contrato y me lo denegaron. Además el servicio al cliente es pèsimo. Estuve una semana tratando de comunicarme por telèfono . Por otro lado el primer mes ya me habìan cobrado un precio que no era el acordado. soy entrenadora con 20 años de experiencia y he trabajado con otras Apps y esta no la recomiendo para nada.. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Maikel B. Directeur Health, Wellness and Fitness ### "how to use Virtuagym as a white label" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2024 Using Virtuagym as a white label for the Weightlottery platform has been a game-changer for me. The app’s user-friendly interface and intuitive design quickly became a part of my daily routine. The nine tiles on the dashboard give me instant access to all the essential features I need, like tracking my meals and monitoring my weight progress. Pros Easy to use after you installed the app on your mobile phone. Also the security to enter the platform is great Cons but the security to install the app can be some of a problem if you aren't used to installing apps on your phone Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Matthias H. Eigenaar Medical Practice ### "Prettig systeem!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2024 Pros Overzichtelijk en duidelijk, makkelijk toe passen Cons Geen minpunten, gebruiksgemak is zeer hoog. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Mouad M. CEO Sports ### "Happy costumer " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 5, 2024 Pros The service is amazing! And it is very use friendly Cons The animation display of the excercises! Switched from [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/132191/Virtuagym/reviews/) Popular comparisons [Mindbody vs Virtuagym](https://www.capterra.com/compare/40229-132191/MINDBODY-vs-Virtuagym)[TrueCoach vs Virtuagym](https://www.capterra.com/compare/132191-155784/Virtuagym-vs-truecoach)[FitBudd vs Virtuagym](https://www.capterra.com/compare/132191-227564/Virtuagym-vs-FitBudd)[WellnessLiving vs Virtuagym](https://www.capterra.com/compare/132191-145039/Virtuagym-vs-WellnessLiving)[My PT Hub vs Virtuagym](https://www.capterra.com/compare/132191-146651/Virtuagym-vs-My-PT-Hub)[Everfit vs Virtuagym](https://www.capterra.com/compare/132191-202837/Virtuagym-vs-Everfit)[Exercise.com vs Virtuagym](https://www.capterra.com/compare/132191-152284/Virtuagym-vs-exercise-com) [BookyWay vs Virtuagym](https://www.capterra.com/compare/132191-244796/Virtuagym-vs-gymtrainer)[bsport vs Virtuagym](https://www.capterra.com/compare/132191-197172/Virtuagym-vs-bsport)[Gymcatch vs Virtuagym](https://www.capterra.com/compare/132191-189291/Virtuagym-vs-Gymcatch)[Punchpass vs Virtuagym](https://www.capterra.com/compare/132191-133857/Virtuagym-vs-Punchpass)[ABC Trainerize vs Virtuagym](https://www.capterra.com/compare/132191-140262/Virtuagym-vs-Trainerize)[Vagaro vs Virtuagym](https://www.capterra.com/compare/132191-153752/Virtuagym-vs-Vagaro)[Eversports Manager vs Virtuagym](https://www.capterra.com/compare/132191-161944/Virtuagym-vs-Eversports-Manager)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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