# Page 23 | Xola Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 23 - Is Xola the right Tour Operator solution for you? Explore 572 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/reviews --- Xola 4.7 (572) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 23 - Reviews of Xola ## Showing most helpful reviews Showing 551-572 of 572 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AW Alexa W. Owner Used the software for: ### "Xola Booking and Marketing System" September 19, 2014 4.0 Pros: user friendly, easy to manage and navigate, simple/to the point, convenient functions, friendly and helpful staff Cons: quite a few glitches, not able to perform certain functions that would make managing the bookings easier Overall impression: great program thus far, will continue to use Review Source Response from Xola October 7, 2018 Thank you for the review! JH Jack H. Used the software for: ### "Best booking platform available " January 24, 2017 5.0 So easy to use, I've been with several other booking platforms and by far xola has been the best for my surf school. Can't imagine doing business with out them. They have saved me so much time, money, and energy. Review Source Response from Xola January 25, 2017 Thanks for the awesome review Jack! It is an absolute pleasure to serve as your booking software :) Ride On! RS Rani S. Owner Used the software for: Less than 6 months ### "Good booking tool" March 30, 2018 4.0 Pros It is easy to manage bookings on the dashboard and have them all in one place. I can manage bookings for all my services together. Cons App functionality is limited. I like to use the app on the go but frequently have to go to the site on my computer. Review Source Response from Xola April 17, 2018 Hi Rani- Glad to hear you are find easy to use for booking management. I'm sorry to hear the app doesn't do everything you want and I'll bu sure to pass this feedback on to our team. Thanks, Sophie JW Jessica W. Cashier Museums and Institutions Used the software for: Less than 6 months ### "I've found it very easy to navigate, and use to sell Skywild tickets." July 13, 2017 5.0 It has made my job booking Skywild reservations very simple. Pros I like how easy the whole booking process is. I also like how easy it is to process payment, especially with credit cards. Cons There really isn't anything I don't like about it. I would say the only thing I've had any difficulty in is handling payments where the customer wants to pay a portion on the card, and a portion in cash. Review Source Response from Xola July 14, 2017 Thank you so much Jessica! JA Jonathan A. Owner Used the software for: ### "Xola is easy to use and their Customer Service is fantastic." May 25, 2016 5.0 Its also easy for my customers to use. The folks at Xola are very knowledgeable and quick to answer any questions that arise. Review Source Response from Xola May 25, 2016 Jonathan. Thanks so much for taking the time to share your thoughts and experiences with Xola so far. We're ecstatic that you picked our software run your business on! - Chris AC Anna C. Used the software for: ### "Longtime Customer, 5-Star Review" March 1, 2017 5.0 We've been working with XOLA for several years. They've always been quick to assist us when needed & the reservation system works great for our adventure-based business. Review Source Response from Xola April 21, 2017 Thank you so much Anna. It's been a pleasure partnering with you and your team all these years! We appreciate you very much. MS Matt S. Used the software for: ### "Robust system!" February 1, 2017 5.0 A well thought-out customizable solution for Adventure reservations management. Ideal for medium sized tech friendly guide services and outdoor programs. The set up and support have been outstanding. Review Source Response from Xola February 6, 2017 Hey Matt, thanks so much for your review! We love working with you and your team :D -Bri MM Matt M. President Used the software for: ### "Excellent software for tour operators" February 7, 2014 5.0 We just implemented Xola into our site www.hermosatours.net. It's a terrific system: easy for anyone build the product catalog, simple to integrate into our website and a powerful backend dashboard. High recommend! Review Source Response from Xola October 7, 2018 Thanks for the review! We are glad to see you are loving Xola! SH Summer H. Used the software for: ### "Best Online Booking System!" March 1, 2017 5.0 We have used Xola for 3 years now. The customer service team is outstanding. Every suggestion or request for a function/feature is noted and either remedied immediately or very soon after. We are very happy with Xola! Review Source Response from Xola April 21, 2017 Thanks Summer! You gals are a blast to work with. Ride on! GT Glenn T. Owner Used the software for: Less than 6 months ### "We really like working with the support people at Xola. They are very helpful" September 11, 2017 5.0 Sales! Pros The ease of use for our clients as well as for our staff is great. We worked with Zozi previously and had a huge concern - especially when they changed ownership and didn't inform their own people in advance. Xola is a pleasure to work with. Changes are easy to make. Review Source Response from Xola October 13, 2017 Hi Glenn, Thank you for the kind words! Happy to see you are enjoying the switch. - Kris Lawson RE Robert E. President Entertainment Used the software for: Less than 6 months ### "Excellent customer service. She is very attentive to my questions and she gave a great webinar" May 18, 2017 5.0 I saved myself a lot of time because the functionality is fairly easy to navigate. Pros The software is easy to navigate and also offers many paths for customers to follow to get to exactly what they want. Cons I think it might be nice to have more visual step by step illustrations because I'm visually oriented. Review Source Response from Xola May 18, 2017 Thank you Bob! We are excited to have you as part of the Xola team. -Alex JJ Jonathan J. Used the software for: ### "Simply outstanding! " July 17, 2015 5.0 The ease of use and intuitive layout allow me to make reservations quickly or modify listings as needed. The reporting features are incredibly helpful for tracking sales and online bookings. Review Source Response from Xola October 21, 2018 We are glad to see you think we are outstanding! CB Casey B. Owner Used the software for: ### "Denver Patio Ride, Via Xola Software" May 2, 2014 5.0 This Software is great for any tour company. The software is customizable to fit your company. Since switching to this product I have saved hours per day in scheduling tours. Very Happy! Review Source Response from Xola October 7, 2018 Thank you for the review! RS Ray S. Owner Used the software for: ### "Great booking system " May 28, 2015 5.0 We have been with Xola for a year now and love it!! Lauren is always on top of every question and or request we have! Would highly recommend this system! Review Source Response from Xola October 21, 2018 Thank you for your review! We are glad you are loving Xola! JT Jessica T. owner Entertainment Used the software for: Less than 6 months ### "Xola is awesome!" September 18, 2019 5.0 It's been great! Pros I really enjoy the ease of using Xola. They have always been quick to respond to any question if I have had an issue. Tech support is great and helpful. Setting up is easy and the training videos are great!!! Cons I can't think of anything at this time. There have been a few time's that I have had issues with clicking the wrong thing accidentally. Review Source Response from Xola September 19, 2019 Hi Jessica, Thank you so much for the kind feedback on our product and support. We're so glad you are enjoying the ease of use. Cheers, Sophie JH Jack H. Used the software for: ### "Saweeeeet!" January 24, 2017 5.0 From Xolas staff to their product they have been great to work with. Their newer features have helped improve our business. Review Source Response from Xola April 21, 2017 Thanks so much Jack! It's been a blast working with you guys! -Paul TP Tim P. owner Used the software for: ### "Xola booking system is fantastic" March 9, 2015 5.0 No cons. This booking system will save you time and make you money. I hope none of my competitors find out about it. The cutovers love it also. Review Source Response from Xola November 4, 2018 Thank you for the review! HC Heather C. Partner Used the software for: ### "Great company!!! " August 19, 2015 5.0 XOLA's easy to set up, quick, and I think it's just going to get better!! Hopefully the app comes out soon!! Review Source Response from Xola October 22, 2018 Thank you for the review! kP kelse P. owner/operator Used the software for: ### "Xola - a tour owners best friend" October 22, 2013 5.0 great customer service , any thing is possible Review Source Response from Xola September 5, 2018 Thank you for the review! Anything is possible and thank you for reminding us of this! BT Benjamin T. Teacher Used the software for: Less than 6 months ### "Great electronic cooking software" July 13, 2018 4.0 Pros Easy to setup up and utilize as a small business trying to transition into booking online. The system is simplistic to use but adapts to your business needs. Cons Like any software, it does not have allthe necessary features and functionalities necessary for every smallbusiness, i.e. for a small kayaking your guide company based around the tides you have to preprogram times when you can and can not take people out. Review Source Response from Xola August 15, 2018 Happy to see your review today! I would love to hear more about the features you would like to see Xola have in the future. Look forward to speaking with you. -Jessica SS Shannon S. Owner/Operator Used the software for: Less than 6 months ### "Xola makes the process so easy. " February 20, 2018 5.0 Pros Ease of use and awesome customer service! They made the process of integrating the website and the booking system so easy. Review Source Response from Xola September 10, 2018 Thank you for the review! Glad to see Xola is helping with your business! JS Jayla S. game master Entertainment Used the software for: Less than 6 months ### "Xola Booking and Marketing System" October 29, 2018 5.0 Pros I like that it is easy to navigate and reserve rooms. Cons I do not like that the system does not send notifications if there are issues. Review Source Response from Xola October 30, 2018 Thank you for your feedback! Talk to a Capterra advisor for free and get results within 15 minutes.