# Ordoro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Ordoro the right Order Management solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132074/ordoro/reviews --- Ordoro 4.7 (79) [View alternatives](https://www.capterra.com/p/132074/ordoro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Ordoro Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews ls lily s Online Sales ManagerConsumer Goods, 11 - 50 employeesUsed the software for: 1-2 years. “They did a great job getting our platforms integrated and getting us set up for success.“ August 26, 2024 MD Madgi D ownerAccounting, 51 - 200 employeesUsed the software for: More than 2 years. “terrible terrible company and i envision them not lasting much longer.“ July 5, 2024 BH Benjamin H Lab & LogisticsRetail, 11 - 50 employeesUsed the software for: More than 2 years. “Ordoro is a solid platform for inventory management and shipping fulfillment.“ October 7, 2021 MD Madgi D ownerAccounting, 51 - 200 employeesUsed the software for: More than 2 years. “absolutely terrible terrible business practices!!“ July 5, 2024 RF Richard F OwnerRetail, 2 - 10 employeesUsed the software for: More than 2 years. “So easy to import, ship and track orders.“ January 13, 2023 Dan B OwnerFood & Beverages, 2 - 10 employeesUsed the software for: More than 2 years. “My only complaint is if I pack orders around 11 pm CST and try to generate a scan form, sometimes it won't work.“ January 28, 2022 Gregrey P Director of eCommerceAutomotive, 11 - 50 employeesUsed the software for: More than 2 years. “It is simple to use, integrates with top dogs, keeps track of inventory great (love the kitting).“ September 3, 2021 CT Chris T Growth AnalystSporting Goods, 11 - 50 employeesUsed the software for: Less than 6 months. “Custom reporting has been a bit of a pain point since we are unable to build our own reports.“ November 16, 2021 ## Showing most helpful reviews Showing 1-25 of 79 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gregrey P. Director of eCommerce Automotive Used the software for: 2+ years ### "User of Ordoro across 2 different businesses / industries" September 3, 2021 5.0 We love the support and the fact that they are based in the US. The whole team is fantastic! The only point where I think Ordoro could better themselves is to get someone in there who has plenty of merchant experience (preferably having used the product). Some problems we would run into on the merchant side would be approached in a very linear sometimes cookie-cutter way by the support staff. Having been in the product dealing with actual orders and issues daily for the past 3 years, I sometimes felt that I knew a better way to attack a problem than their team did. That being said, never have I been let down or unassisted by the Ordoro team. Their service is top-knotch, and they have made some huge strides. Proud of them as a company and love the team. Pros It is simple to use, integrates with top dogs, keeps track of inventory great (love the kitting). Cons It can sometimes be a bit tricky to get new features approved in the dev pipeline. Reason for choosing Ordoro Ordoro competes very well on price, and having held millions of dollars in inventory with them and shipped hundreds of thousands of orders, I knew that they were reliable when we begin to scale. Switched from [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[Management of Things](https://www.capterra.com/p/86514/TIMS/) The prior merchant I worked for was using a system called TIMS which is essentially an inventory tracking system for welding gas cylinders. This system was very clunky and old-school. It took plenty of manual work to process a single order. As for my current merchant, they made a switch to Cin7 and that was quickly met by poor service and shoddy 3rd party integrations that were not reliable. Review Source Response from Ordoro September 8, 2021 Hi Gregrey! Thank you so much for the kind words and we're thrilled to hear you're enjoying the platform. Looking forward to helping you manage fulfillment and inventory for years to come! lS lily S. Online Sales Manager Consumer Goods Used the software for: 1-2 years ### "Ordoro has made our lives so much easier!" August 26, 2024 5.0 After 1 year using Ordoro I'm even more happy with the experience. They did a great job getting our platforms integrated and getting us set up for success. The analytics and reporting features are working much better than our previous inventory management systems. Ordoro has made our lives so much easier! Pros They did a great job getting our platforms integrated and getting us set up for success. The analytics and reporting features are working much better than our previous inventory management systems. Cons After 1 year of using ordoro I can't think of anything I don't like. Switched from [Ecosystems](https://www.capterra.com/p/144854/ecosystems/) support at ecomdash deteriorated. The inventory management wasn't working well for us. Data wasn't easily searchable. Review Source MD Madgi D. owner Accounting Used the software for: 2+ years ### "scammers not to be trusted" July 5, 2024 1.0 they are scammers!!! do not trust this terrible company. they have the worst customer service and after there billing team made an error over-charging me for months they refused to do the right thing and refund me. terrible terrible company and i envision them not lasting much longer. with so many other great shipping options out there i highly suggest going elsewhere. Pros nothing i had a terrible experience and am still financially recovering Cons they over charged me for 26 months and when my accountant finally figured it out they acknowledged that it was a mistake in their end but refused to refund me other than the last 3 months. absolutely terrible terrible business practices!! Review Source TC Tor C. Owner Retail Used the software for: 2+ years ### "My business would have failed without Ordoro and its customer support" October 8, 2021 5.0 It was the single most important element of my successful e-commerce business that ran for fun years until COVID hit. Then supply issues and inventory delays forced me to shut it down. I'd still be using Ordoro today if I didn't close due to COVID. Pros It's easy integration with multiple online retails Automated shipping confirmation directly to Amazon NEVER had a problem with a label misprinting address, postage amount, shipping rate...etc Customer support was outstanding - three separate issues could have hurt my Amazon account health if not resolved and Ordoro support fixed each instance in less than an hour Never had to deal with an unplanned system outage Cons nothing - as close to a perfect product for e-commerce as I've every used Switched from [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[Endicia](https://www.capterra.com/p/124584/Endicia/) The other services I used were clunky, tough to use, not intuitive, and glitchy. When I tried Ordoro it was like postage paradise! Review Source Response from Ordoro October 12, 2021 Thank you so much for all of the kind words! It was truly our pleasure working with you. We're so glad you loved Ordoro as much as we do. BH Benjamin H. Lab & Logistics Retail Used the software for: 2+ years ### "Ordoro - a workhorse with bang for your buck" October 7, 2021 5.0 Ordoro has helped us grow seamlessly through our past few years. Pros Ordoro is a solid platform for inventory management and shipping fulfillment. It is easy to use and gets the job done. Cons Although these features are more consistent with much more costlier options, I wish Ordoro could track Lot Codes on Goods Receipts (and through to fulfillment). Switched from [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) Stamps had no inventory managment and only basic fulfillment options. Review Source Response from Ordoro October 14, 2021 Thanks so much, Benjamin! We pride ourselves on being easy to use and we're so glad you've been able to experience that. We look forward to helping you manage your business for years to come! YF Yamisi F. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great product" March 3, 2022 5.0 Pros I really thought the onboarding and the customer service was exceptional because they gave me all the tools and tips needed so that once it was completed, I was confident and knowledgeable enough to navigate on my own. The software also gives me great analytics and works well with my sales channels. Cons The UI could be a bit better. If you have a long list of products and are looking at a specific item, say on page 3, for example, then go back, you have to start from the first page as opposed to the page you were currently on. Alternatives considered [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Reason for choosing Ordoro Great reps who talk you through the product and answered any and all questions. Review Source Response from Ordoro March 14, 2022 Hi Yamisi! Thank you so much for taking the time to share your thoughts on our software. We're incredibly grateful for your kind words as well as input! We look forward to supporting your business for years to come as well as continually improving our software to fit your needs. AP Arron P. C.E.O. Retail Used the software for: 2+ years ### "Simplified Shipping" December 16, 2019 5.0 Pros The software linked perfectly to my couriers and made shipping simple. I didn't need to input anything, and all of my labels were created automatically. Cons Setting up the automatic printer wasn't as seamless as I would like. Alternatives considered [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Reason for choosing Ordoro More coverage for different areas instead of being restricted to U.S. Review Source Dan B. Owner Food & Beverages Used the software for: 2+ years ### "I've been using Ordoro for 5 years now and don't even consider looking for other options" January 28, 2022 5.0 Makes shipping for orders from serval marketplaces and with several shippers easy. Pros Easy to set up. Accurately imports all orders. Makes it easy to add internal/external notes for coordination. Customer service is spectacular. I call or email and get a very timely response and solution. Cons My only complaint is if I pack orders around 11 pm CST and try to generate a scan form, sometimes it won't work. I try not to be packing orders at this time so I've never even mentioned the issue to Ordoro. Review Source Response from Ordoro February 1, 2022 Hi Dan! We are so grateful for the past five years and hope to work with you for many more! Tom O. Business Development Hospital & Health Care Used the software for: Less than 6 months ### "Excellent solution for inventory, order and shipping management." March 8, 2022 5.0 \[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\] were both incredible in helping us make this decision and in setting up the system. Pros Ordoro is easy to set up and use. The team are very responsive and helpful from set up to full scale use of the product. The software itself is easy to navigate, and a lifesaver when it comes to multi-warehouse inventory management and writing back to our sales channels. Cons As we are based in Canada and Ordoro is based in the US, certain shipping options used in CA are not available in Ordoro just yet, but the team are very responsive in adding these suggestions to the dev team. I really don't have many cons for Ordoro Review Source Response from Ordoro March 14, 2022 Hello Tom! Thank you so much for taking the time to share your thoughts and experiences. We're so happy to hear your onboarding experience has been a great one. Our support team works very hard to ensure they're the best teammates for each of our customers. Dennis H. Used the software for: 6-12 months ### "Ordoro - Rockstar Employee" February 11, 2016 5.0 We are a small eCommerce business in the RV parts and RV Accessories space www.MakariosRV.com. We were at a transition phase for growth and could not really justify the expense of an additional employee, this is when we began our search for an intangible approach versus a tangible. Ordoro represents our latest employee and removes the human error factor. IT takes a little time to setup, but after setting up - it is fantastic. Pros Processing purchase orders directly from our eCommerce platform. Creating shipping labels from different carriers and printing them and then the software goes one step further and updates our eCommerce platform with the tracking numbers. Sure, other software performs similar tasks and this software Ordoro excels with the above mentioned tasks with very little effort on our behalf. Rockstar employee just happens to fit in with the rest of the team!!! Cons One improvement would be the final step in the process and this would be obtaining the tracking information from the vendors the purchase orders are pushed with a call and push back into the eCommerce platform. This will be the Bugatti in the SaaS platform. Review Source RH Ramzi H. Responsabe RH Medical Devices Used the software for: Less than 6 months ### "Gestion de commandes et de stock" March 10, 2025 4.0 Pros L’intégration avec plusieurs transporteurs facilite la gestion des expéditions et l’impression des étiquettes en quelques clics Cons Son interface, bien que fonctionnelle, pourrait être plus moderne et intuitive Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/)[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[Sapling](https://www.capterra.com/p/151559/Sapling/)[Float](https://www.capterra.com/p/136078/Float/)[SKULabs](https://www.capterra.com/p/148441/SKULabs/) car il ne répondait plus entièrement à mes besoins en gestion multi-entrepôts et en automatisation avancéene répondait plus entièrement à mes besoins en gestion multi-entrepôts et en automatisation avancée Review Source JB Jeff B. COO Consumer Goods Used the software for: Less than 6 months ### "The PERECT solution for shipping and inventory management!" September 15, 2021 5.0 From the software to the team, moving to Ordoro has been the single most impactful move we've made in realigning the systems of a broken company after acquisition! We've saved significant time and money with this choice and I know I've got someone I can call when and if I need support! Pros After working through multiple "big name" I found Ordoro. With their incredible team we were up and running in days, not weeks or months. The intuitive system and amazing functionality just works across the board. I can't say it enough, moving to Ordoro not only saved us money, it gave me something far more valuable... my time back! Cons I don't have too many cons at this point. We've given our feedback to the team of some minor gaps in batching processes and the analytics and they've been already working to solve those issues. The biggest con is that I didn't find this system six months ago! Reason for choosing Ordoro By far the best system for our needs! Review Source DJ Denise J. Operations Manager Consumer Goods Used the software for: 2+ years ### "Ordoro" September 23, 2021 5.0 Pros The shipping feature is great and easy to use, it allows you to track your shipments and reduces your Inventory automatically Cons The only thing I would like to see improved is for the location to show without having to open the product information Reason for choosing Ordoro We chose Ordoro for the shipping feature and for maintaining our Inventory Review Source TT Tommy T. Owner Automotive Used the software for: 2+ years ### "Ordoro is for the people! " January 11, 2022 5.0 Pros Ordoro makes your life extremely useful. Instead of using multiple different programs to try and make your business run the way it should, Orodoro makes sure it's all at the ease of your fingertips! Cons Sometimes it takes a bit for the orders to come through but its not always Ordoros fault! Alternatives considered [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Review Source VR Verified Reviewer Business Development Intern - Smart Products & Online Retail Used the software for: 6-12 months ### "Good software or the order process and the inventory tracking" March 30, 2018 5.0 Pros With Ordoro you are able to create a list of suppliers, so that you can take care of each order by forwarding the order details to the relevant supplier in one click. Very easy to use, and you can see in one sec which are the unshipped orders to process all orders in time. Cons There is a problem with the sync/integration I think as it sometimes takes too much time to synchronize orders with the website/Amazon: it shows up after 10 minutes, or you have to manually update the orders. That can be frustrating. Review Source CD Chrystal D. Owner Wholesale Used the software for: 1-2 years ### "Top Notch Service " October 26, 2016 5.0 Ordoro lets me manage orders from multiple sites, in one place! I can see orders and print shipping labels from Etsy, eBay, and my own business site. Being able to bulk print labels makes things go a lot faster. The pre-set options are extensive (even flat-rate padded envelopes, which cost more than regular flat-rate envelopes). It's easy too, to reprint labels (they save as PDFs). And it's easy to cancel labels too for a refund. I have only ever used USPS, but you can load money for other shipping services like UPS. Any time I've had an issue, Ordoro customer service has been amazingly quick to respond. Pros The ability to manage orders from multiple sites in one place. And it can communicate with e-commerce sites, to let people know their order shipped and to mark the order as shipped on those sites. PLUS the postage is significantly discounted. Cons Sometimes I get error messages communicating with my sites. Review Source bT burnett T. CEO Consumer Goods Used the software for: Less than 6 months ### "Great Service and Support " September 9, 2021 5.0 Very happy with it. Pros Ordoro has streamlined our ordering and inventory management. It is definitely a valuable tool. Cons I don’t really have any criticism except maybe it would be nice to be able to originate ad how orders for local accounts that don’t utilize Shopify or Amazon. Review Source J John Used the software for: ### "Why I Chose Ordoro Over the Other eCommerce Apps" October 15, 2013 5.0 After shopping around for quite some time for an all-in-one web application to help me manage my online store as well as my eBay and Amazon accounts, I decided Ordoro was the one for me. There are quite a few companies that offer trial periods and I wanted to make sure I was completely satisfied before subscribing so I did some research and shopped around. In the end, I found Ordoro was the easiest to set up and manage. I was able to import my inventory with just a few simple steps using their set-up program that walks you through your first time using it. There are also helpful videos for any questions you may have. Once I was set up, I found that it had everything that I was looking for in an all-in-one eCommerce app--simple and easy to use yet very robust with many features. I was also very impressed by their willingness to reach out to their customers to make sure they are happy with their services. In the end, I chose Ordoro because it was the easiest to use, full of features that I needed for my online business, and had great customer service. Pros \-Quick and easy set up -Many features so it is powerful, yet still easy to navigate through and manage. -Outstanding customer service and friendly, down-to-earth staff. -Competitive price Review Source VR Verified Reviewer Co-Founder Internet Used the software for: Less than 6 months ### "Great Service and Customisation" March 13, 2018 5.0 Pros Really happy with the customization, we have a unique production flow. Ordoro was able to adapt to this and allow easy use from various different stake holders in our organisation. Couldn't find anything else quite like it on the market. Cons Further automation with my freight provider would be good, they are based in China so it is a bit more difficult Review Source BU Brian U. Director Of Technology Marketing and Advertising Used the software for: Less than 6 months ### "Outstanding Professional Customer Support that CARES!" March 8, 2018 5.0 Pros Excellent service and support, snappy system that has the ability to be expanded upon and is improved by their team regularly. Cons Some tools that other systems have are missing, however, their team is very willing to find ways to overcome and take what is required to turn these around as wins. Review Source CS Carl S. Vice President Chemicals Used the software for: 6-12 months ### "Service After You've Closed Your Ordoro Account?" April 16, 2016 5.0 Pros There is a willingness to serve with Ordoro that is rare in business today. I had to close a company due to distributor misrepresentation. Several months later, after closing the Ordoro account, I had to ask for records when an internal backup source failed. Ordoro produced the records I needed when my account was no longer active. There were no questions and no delay. Great "former" customer service. Cons I didn't find anything lacking with Ordoro services. Review Source ZM Zoe M. Retail Used the software for: ### "Ordoro in just 15 days has made my shiping easier and cheaper!" January 1, 2015 5.0 I have only contacted support twice and they have been awesome. Now with the new year I am going to challenge them with my my existing Dymo printer setup. All in all very impressed! Pros Easy Reasonably Priced Good savings on postage Cons Not self-service nerdy enough for me, BUT support has been great and fast! Review Source MB Molly B. Owner Used the software for: ### "Ordoro Basic" September 9, 2014 5.0 Our favorite part of Ordoro is the customer service. Our inquiries are responded to very quickly, and we're taken care of as much as possible. The software is easy to use, and is very self-explanatory. For everything that doesn't make sense, the guys at Ordoro will walk you through the process. We use Ordoro for multiple shipping warehouses at various locations, and for multiple shipping carriers. It all works flawlessly and seamlessly. Review Source JJ June J. Used the software for: ### "Simple and Clean Interface" November 8, 2014 5.0 When I just started, the Ordoro website interface looked way too simple for any complicated online transactions. But after I integrated Ordoro with my Amazon seller account, my inventory management became so much easier that I couldn't think of my life without it. I'm so happy that I found this unique and powerful yet extremely easy to use tool. Review Source KE Khalil E. Used the software for: ### "Great Product " September 19, 2014 5.0 I am impressed with ease of using the products and the friendly customer service. I strongly recommend the service for all e-commerce user. the best inventory and shipping manger app. A+++ Review Source Similar Products Featured