# Workshop Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Workshop Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more. Source: https://www.capterra.com/p/131987/Workshop-Software-Online --- # Workshop Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 12, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Workshop Software ## What is Workshop Software? Workshop Software is the cloud-based command center designed to boost your workshop's profitability and efficiency. We take the administrative burden off your shoulders, allowing you to focus on the tools, not the paperwork. From the moment a customer calls to the final invoice, our intuitive dashboard tracks every job, manages your entire inventory, generates professional quotes in minutes, and ensures your technicians are always allocated efficiently. Plus, with seamless, local integration with Xero and MYOB, your financial reporting is always accurate and stress-free. It's not just software; it's your workshop's new engine for growth. Built by Mechanics, for Mechanics. If you run a busy, growth-focused repair business, Workshop Software is your solution. We understand the daily grind: the pressure of deadlines, the complexity of your workflow and the need to keep customers happy. ## What is Workshop Software used for? [Auto Repair](https://www.capterra.com/auto-repair-software/) Top alternative Featured Overall rating Based on 77 user reviews Reviews sentiment Positive 71% Neutral 16% Negative 13% Starting price A$119 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Workshop Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://workshopsoftware.com&name=Workshop Software) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Workshop Software 4.0 (77) VS. [4.8 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) Starting Price A$119 Flat Rate, Per Month Starting Price $179 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (77) Ease Of Use 4.7 (744) Value For Money 4.1 (74) Value For Money 4.7 (689) Customer Service 4.1 (75) Customer Service 4.9 (714) ## Workshop Software alternatives [4.2 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [4.8 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [ARI](https://www.capterra.com/p/201737/ARI/) [4.6 (660)](https://www.capterra.com/p/201737/ARI/reviews/) Starting price $39.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201737/ARI/) [View all alternatives](https://www.capterra.com/p/131987/Workshop-Software-Online/alternatives/) ## FAQs about Workshop Software Overview ### What problems does Workshop Software solve? Workshop Software solves inefficient workshop administration by simplifying job scheduling, customer and vehicle records, invoicing, stock control, serial number tracking, and supplier reconciliation in one system. Mechanics, service advisors, office admins, and small workshop owners benefit from faster onboarding, remote access, fewer manual data-entry steps, and better visibility into open jobs. Answer based on 38 reviews Overview ### Which roles and teams benefit most from Workshop Software? Workshop Software is most used by business owners, directors, and workshop managers who oversee daily operations, job tracking, and service performance. Office managers, administrators, and accounts staff rely on it to manage scheduling, customer records, invoicing, and payments, while support and call center teams use it to coordinate communication and service updates. Answer based on 77 reviews Overview ### What company size and industries is Workshop Software built for? Workshop Software is designed for small automotive service businesses, with 94% of reviewers from small businesses and 55% in Automotive. It also serves Mechanical or Industrial Engineering at 19% and Transportation/Trucking/Railroad at 4%, fitting auto mechanical workshops, tire outlets, truck repairers, and similar operations focused on auto repair. Answer based on 77 reviews Features and Usability ### What are the key features of Workshop Software? Workshop Software includes core workshop management features like invoicing, quotes/estimates, appointment scheduling, and work order management. Differentiating capabilities include vehicle management with customer history, parts and inventory management, customer payments, and accounting integrations such as Xero and QuickBooks. Reporting dashboards and mobile access also support day-to-day operations. Answer based on 38 reviews Pricing ### How much does it cost and what fees or limitations are included? Workshop Software starts at A$119 per month for the Silver plan, with the Gold plan at A$149 per month. A free trial is available. Silver includes accounting, CRM integrations, and support, while Gold adds advanced booking, inspection, and reporting tools. Answer based on 8 reviews Integrations ### Which third-party tools and platforms does Workshop Software integrate with? Workshop Software integrates with 10 third-party tools, including accounting platforms such as MYOB Business, QuickBooks Online, QuickBooks Online Advanced, Sage One, and Xero; marketing and messaging tools like Mailchimp and Podium; and automotive platforms including PartsTech, ProDemand, and TireConnect. Answer based on 15 reviews Getting Started and Support ### What training and onboarding options does Workshop Software offer? Workshop Software provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation and videos offer self-paced reference material for learning features and reviewing setup steps. Answer based on 4 reviews Getting Started and Support ### What customer support options does Workshop Software offer, and how do users rate the experience? Workshop Software offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as friendly, responsive, and helpful during setup and everyday issues, but some report slow or unanswered tickets, limited how-to documentation, inconsistent follow-up, and difficulty resolving more complex integration or reporting problems. Answer based on 20 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 4.4 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Work Order Management 4.9 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Appointment Scheduling 4.8 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Inventory Management 4.0 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply VIN Lookup 4.7 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Customer Database 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Workshop Software 37 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Import and export data to and from software applications Assign working shifts or tasks to employees based on their availability Estimate expected cost based on various factors before a project begins Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and manage inventory levels to maintain proper supply Track and visualize the status of an ongoing job and the time spent on tasks or projects Report on the allocation and distribution of labor costs across projects Track, manage, and standardize customer rates for services performed by technicians Schedule predetermined or ad hoc maintenance services and labor requests Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Track parts inventory levels and manage re-stocking Accept and process customer payments for products or services using hardware and software Reporting on how each user, task or process has advanced since its initiation Create, send, and track purchase orders and their statuses Generate quotes or estimates for customers Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Track work performed and resources used for past customers, sites, or assets Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Allows fleets and service businesses to track information about their vehicles. Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Features 3.9 (77) 3.9 Based on 77 reviews ## Pricing Value for money 4.1 (74) Free Trial [View pricing plan details](https://www.capterra.com/p/131987/Workshop-Software-Online/pricing/) Silver A$119.00 Flat Rate,Per Month It includes: - Accounting / Automotive / CRM Integrations - Customer Management - Email and Phone Support - Import and Export Data - Management Reporting - Onboarding Training - Stock Management - Stock Orders - Text/SMS Messages Gold A$149.00 Per Feature,Per Month It includes: - Auto Inspect Inspection Tool - Business Intelligence - Courtesy Car/Loan Car Management - Customer Online Bookings - Export Individual Reports - Print Job Cards for a Day - Reserve Stock –improved Stock Management - Serial Number Tracking - Start Bookings for a Day - Advanced Phone App Platinum A$249.00 Flat Rate,Per Month Value for money 4.1 (74) 4.1 Based on 74 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[ MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)[ PartsTech](https://www.capterra.com/p/231766/PartsTech/)[ TireConnect](https://www.capterra.com/p/171208/TireConnect/) ## Support, customer service and training options Customer Service 4.1 (75) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (75) 4.1 Based on 75 reviews ## User reviews Overall rating 4.0 Based on 77 reviews Filter by rating 5(36) 4(19) 3(12) 2(8) 1(2) Mentioned topic Sorted by most recent BY Brian Y. Visa Consulting Specialist Legal Services ### "Fleet maintenance cost control." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 13, 2026 It is important to keep our fleet in operation. I use this to track repairs. It makes the process of invoice management much easier, but the interface seems outdated to me. Pros The mobile access capabilities cannot be ignored as I can approve invoices related to maintenance of our consulting vehicles when I am on my way to the client. Cons Our administration team has a steep learning curve, and sometimes bugs in the scheduling tool may create a lot of confusion among our service partners. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DR Dave R. Owner and Manager Automotive ### "Great system but unreliable" 2.0 Overall Rating 2.0 2.0 Ease of Use 5.0 5.0 Features 1.0 1.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 March 31, 2025 Love the operating system I just wish they would concentrate on the system performance instead of adding new features. Pros Great system that is clean and easy to use. Having the ability to operate from anywhere is a life saver. Cons The system is constantly breaking down which is not ideal at the end of the day when you're trying to process invoices with customers standing over you. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Associate Technical Support Engineer Electrical/Electronic Manufacturing ### "Overall a very good software with helpful support team." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2025 Pros The interface is very well made and easy to use and helps in being efficient and reducing repeated administrative tasks, very useful for work order management and invoicing also the customer support is excellent and supportive. Cons Many features are not useful for us I guess it is better to have and not use as there are no overall cons apart from some minor bugs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Juan R. Acquisition associate Real Estate ### "Amazing product for automating." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2025 Pros How user friendly it is for people like me. Cons It could used a bit of a price reduction Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DD Drew D. Sales Manager Construction ### "Efficient Workshop Management Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2025 Workshop Software is a great tool for managing automotive and repair workshops efficiently. It simplifies scheduling, invoicing, and customer interactions, improving overall workflow. Pros •Streamlines workshop management with scheduling, invoicing, and customer tracking. •Cloud-based access makes it convenient for remote management. •Integrates well with accounting and inventory systems. Cons •Some customization options are limited. •Occasional lag when handling large datasets. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Twaliq C. Operations manager Apparel & Fashion ### "Smooth operator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 January 14, 2025 Work software is well put together it's perfect for busy work schedule and it's precise and smooth operating. Pros It's good and precise no glitches it's running smoothly good graphics. Cons It runs smoothly and it's well detailed and it's no bugs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Engineer Biotechnology ### "Efficient and User-Friendly Workshop Management Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 7, 2025 Overall, my experience with Workshop Software has been positive. It has significantly improved our workflow efficiency and reduced administrative tasks. The support team is responsive and helpful whenever issues arise. Pros The user interface is intuitive and easy to navigate. It offers a comprehensive set of features that streamline workshop management, from scheduling to inventory tracking. Cons Occasionally, the software experiences slow loading times, which can be frustrating during peak hours. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Alfazar L. Call center Business Supplies and Equipment ### "The experience that i had " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2023 I don't have any problem here and i would say that i will highly recommend this to everyone it was very nice and good for everyone Pros All the feature was good and nice very easy to navigate and to understand highly recommended this to everyone Cons There is no missing because as per my observation all the feature that is very nice and understandable Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Miguel D. Repartidor Automotive ### "Muy eficiente y eficaz." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 3, 2023 Pros Es muy facil de trabajar, muy manejable este software, se mantiene siempre en pie y muy seguro. Cons Me ha gustado gran parte, en un futuro mejorar o ir mejorando con el tiempo para futuros proyectos. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL Charles L. Owner Automotive ### "For small shops WS is the ticket." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 19, 2022 Id be running WS Gold now if I could get my data out of current software, I just hate to re type everything, so Im kickin tires for right now, cuz what I have works for the most part, Id just rather have a more complete solution, of which WS would do nicely. Ive done a few trials & have tried alot of other shop software & POs software- and I think that was necessary to really appreciate WS for what it is. Originally it was buggy, but seems to be getting better & better. Pros The software is very easy to deploy, has a good deal of the features & add ons that you would want at a manageable price. At my level I just cant justify 4-500 shot & accounting software, yet Im busy enough that I can't spend time playing around with multiple programs & sites. They have customer communication options, labor guides, card processing, inventory management, quickbooks online integrations, partstech intgrations for in program ordering & various tax rates, etc. Cons It could be tailored to different regions, based in AU some verbiage & quirky thanks that should be changeable arent...what the heck is labour anyway? lol. really not a big deal but would be nice. A POS package set up would be great too- like an ipad terminal with cash box & card reader for check ins & check outs. It can be buggy, and those persistant warning banners at the top have got to go! Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) [Shopware](https://www.capterra.com/p/145605/Shopware/) [Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/) [AutoRepair Cloud](https://www.capterra.com/p/147213/AutoRepair-Cloud/) Reasons for choosing Workshop Software Just about everything else is trash, lacked critical features or too expensive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131987/Workshop-Software-Online/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ARI vs Workshop Software](https://www.capterra.com/compare/131987-201737/Workshop-Software-Online-vs-ARI) [AutoLeap vs Workshop Software](https://www.capterra.com/compare/131987-216500/Workshop-Software-Online-vs-Autoleap)