# SecureDocs Data Room Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SecureDocs Data Room the right Virtual Data Room solution for you? Explore 158 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131942/SecureDocs-Virtual-Data-Room/reviews

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SecureDocs Data Room

4.9 (158)

[View alternatives](https://www.capterra.com/p/131942/SecureDocs-Virtual-Data-Room/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of SecureDocs Data Room

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

GB

Gedion B

Customer ManagerMedia Production, 51 - 200 employeesUsed the software for: More than 2 years.

“Pricing of the software is very favourable for all sizes if business.“

December 21, 2024

sp

sharath p

DirectorChemicals, 201 - 500 employeesUsed the software for: More than 2 years.

“Creating profile for each type of activity is bit cumbersome“

March 4, 2024

wk

wajdi k

IT AdminAccounting, 11 - 50 employeesUsed the software for: 1-2 years.

“it is very secure and contains all the options i need“

December 16, 2024

EE

Esther E

Office / HR ManagerTelecommunications, 11 - 50 employeesUsed the software for: Less than 6 months.

“Eventually, they had access to the Excel form but could not view some two other folders.“

April 9, 2021

wk

wajdi k

IT AdminAccounting, 11 - 50 employeesUsed the software for: 1-2 years.

“till now it is very efficient and acceptable as dataroom“

December 16, 2024

JG

Janardhan G

Sr. IT ManagerPharmaceuticals, 51 - 200 employeesUsed the software for: More than 2 years.

“When viewing files document rotation is not available.“

February 10, 2022

LR

Lilly R

ParalegalLaw Practice, 11 - 50 employeesUsed the software for: More than 2 years.

“It's easy to use, the interface allows me to set user parameters, secure downloads.“

October 16, 2023

MR

Mark R

EVP Corporate FinanceEnvironmental Services, 11 - 50 employeesUsed the software for: More than 2 years.

“Have never received training on the system Do not know how to upload documents to one room and have the update flow through to other rooms automatically.“

March 9, 2021

## Showing most helpful reviews

Showing 1-25 of 158 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jonathan G.  
Strategy and Marketing Advisor  
  
Used the software for: 6-12 months

### "Set-up Data Room for M&A"

June 14, 2018

5.0

Pros

Very easy to use without any training or tutorials. Fixed cost with no hidden fees, unlike other data rooms that charge based on number of pages and video size. Start-up friendly with intro deals for new users.

Cons

They are not cleared by all investment bank compliance departments. This is not a comment on functionality or capabilities. But it does impact the ability to use them if your investment bank has not cleared them.

Review Source

Response from Onit

July 11, 2018

We're happy to hear that our solution was easy-to use and helpful during the M&A process. Thank you for sharing!

KM

Kiran M.  
Principal  
Capital Markets  
Used the software for: 2+ years

### "My Experience with SecureDocs"

December 16, 2024

5.0

Satisfying, Value for Money. Subscription Plan One Year unlimited is excellent.

Pros

User Interface and possibility to manage multiple data rooms.

Cons

Nothing as such. One suggestion is top up of plan on expiry of the three months/ twelve months plan. That should be offered at a competitive rate.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Reason for choosing SecureDocs Data Room

As described above to cost and user friendly interface

Switched from

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)

Cost, Secured Docs is cost effective and easy to use

Review Source

Response from Onit

December 23, 2024

Thank you for your 5-star review! We're thrilled to hear you’re satisfied with the value, user-friendly interface, and flexibility to manage multiple data rooms. We appreciate your suggestion regarding competitive plan renewal rates and will take it into consideration. Thank you for choosing SecureDocs—we’re here to support you whenever needed!

DM

Dan M.  
Senior Associate  
Venture Capital & Private Equity  
Used the software for: Less than 6 months

### "Great Experience"

March 2, 2021

4.0

It's a good service and the features were great for creating a data room. My overall concern is price was too high for us to use it again.

Pros

We used this software to help us with a deal. It is a great Data Room program and we found it really helpful to share different data folders with everyone involved. We liked that everything was automatically watermarked and it was an easy setup. Got it up and running in less than 15 minutes.

Cons

It was very expensive and I think we could have accomplished almost everything we wanted within Box or one of the Cloud Storage Providers. There are several that can handle most of what we wanted to do with SecureDocs.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Reason for choosing SecureDocs Data Room

We had already seen it in use by a colleague and we liked it so we went with it.

Review Source

JD

Joseph D.  
IT Consultant  
Program Development  
Used the software for: 2+ years

### "Top of the Line Virtual Data Room"

December 17, 2024

4.0

Very good solution by All standards. Met my expectations that i recommended it to other organisations

Pros

Its very easy to use. Support multiple users Offers very good security New Documents Notification is excellent.

Cons

Sometimes exporting documents takes some time.

Alternatives considered

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Intralinks VDRPro](https://www.capterra.com/p/131416/Intralinks-Virtual-Data-Room/)[Accenture Cloud Retail Execution](https://www.capterra.com/p/180873/Retail-Execution/)[Box](https://www.capterra.com/p/148766/Box/)

Reason for choosing SecureDocs Data Room

All the features fit our requirements and was ideal for our needs

Review Source

Response from Onit

December 23, 2024

Thank you for your review and for recommending SecureDocs to other organizations! We're glad to hear the platform’s ease of use, security features, and notifications meet your needs. We appreciate your feedback on export times and will keep working to enhance the experience. Thank you for trusting us to support your data room needs!

NM

Nicolas M.  
CFO  
Pharmaceuticals  
Used the software for: 2+ years

### "Dataroom tool for Series C"

December 16, 2024

5.0

Smooth and reactive team Tool easy to use and professional

Pros

Automatic Numbering of the folders and files Easiness to define user profile Tracking of activities

Cons

Updating files may change the numbering.

Alternatives considered

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

Reason for choosing SecureDocs Data Room

Had a previous experience on the tool during a due diligence.

Review Source

Response from Onit

December 23, 2024

Thank you for your review and for sharing your experience with SecureDocs! We're thrilled to hear that you found our features beneficial. We appreciate your feedback on the dynamic index numbering and will pass that along to our product team. In the meantime, some of our clients have added an index number into the name of the document to help. Our team is delighted to know that you found us smooth, reactive, and professional. It’s fantastic that your past positive experience influenced your decision to choose us again. Please don't hesitate to reach out if you need any assistance or have suggestions on how we can serve you even better. Thank you for your trust and continued business!

GR

Gideon R.  
Director  
Banking  
Used the software for: 2+ years

### "Secure Docs Review - Gideon Rosenbaum"

December 16, 2024

4.0

It is a great value product. I rarely need a data room with capabilities that are not standard on securedocs.

Pros

Ease of use. The platform is very intuitive.

Cons

Reporting - Compared to its peers SecureDocs reporting does not go as in-depth. Access - Often parties we reach out to need to unblock the SecureDocs website.

Alternatives considered

[Datasite Diligence Virtual Data Room](https://www.capterra.com/p/130910/Datasite-Diligence/)

Reason for choosing SecureDocs Data Room

Customer required additional reporting capabilities

Review Source

Response from Onit

December 23, 2024

Thank you for your thoughtful review and for highlighting the ease of use and intuitive design of SecureDocs Data Room. We appreciate your feedback on reporting and access challenges—these insights help us identify areas for improvement. It’s great to know you find our platform a valuable solution for your needs. Please feel free to reach out if there’s anything we can assist with. Thank you for your business!

LR

Lilly R.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Superior Data Room "

October 16, 2023

5.0

very good service and user friendly product

Pros

It's easy to use, the interface allows me to set user parameters, secure downloads.

Cons

sometimes when i have an urgent issue customer service sends me links to videos to watch and i don't always have the time to watch a video, i just want a tip sheet to go through steps necessary

Switched from

[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[Progress ShareFile](https://www.capterra.com/p/10007380/ShareFile/)

lack of security in downloading and not equipped to handle user preferences

Review Source

sD

shaun D.  
president  
Mining & Metals  
Used the software for: 2+ years

### "SecureDocs data room"

March 16, 2021

5.0

Given the huge volume of data the software work great and would highly recommend. When people wish to review our data in regard to potential investment and or acquisitions, it works extremely well and we can give access to allow them to review.

Pros

Easy to setup and use especially with a large volume of data Ability to add secure users is simple and has double authentication. Users can access anywhere in the world. Creates automatic directories making it easier to navigate. Ability to restrict access to specific areas very useful.

Cons

I am not aware of any concerns or problems

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Onehub](https://www.capterra.com/p/152879/Onehub/)[Progress ShareFile](https://www.capterra.com/p/10007380/ShareFile/)

Reason for choosing SecureDocs Data Room

ease of use, security, cost was reasonable, data storage capability, lot more flexibility and fitted what we required best of all others.

Review Source

GB

Gedion B.  
Customer Manager  
Media Production  
Used the software for: 2+ years

### "A brilliant virtual data room software "

December 21, 2024

4.0

My experience with SecureDocs Data Room had been great. The product is very easy to implement and unlike other softwares it does not require training.

Pros

Pricing of the software is very favourable for all sizes if business.

Cons

I like everything about this software. Ut has saved us alot of time and resources.

Review Source

Response from Onit

December 23, 2024

Thank you for your wonderful review! We're thrilled to hear that SecureDocs Data Room has been easy to implement and has saved you time and resources. It’s great to know our pricing suits businesses of all sizes. If you ever need assistance, our team is here to help. Thanks again for sharing your experience!

lB

lucia B.  
HR Manager  
Information Technology and Services  
Used the software for: 2+ years

### "A modern virtual data room software "

December 2, 2024

4.0

Implementation of the software has provided us with a convinient data room and enabled us to easily track user metrics and achieve the best of content data room.

Pros

The product is an effective and secure virtual data room. Cost friendliness of the platform and amazing reporting capabilities.

Cons

We have not had operational issues with the software. It is serving us well.

Review Source

Response from Onit

December 11, 2024

Thank you for your review. We look forward to continuing to provide you with great service and support. We are always here to help if you need any assistance with your data room in the future. Thank you for your business.

wK

wajdi K.  
IT Admin  
Accounting  
Used the software for: 1-2 years

### "efficiency"

December 16, 2024

5.0

till now it is very efficient and acceptable as dataroom

Pros

it is very secure and contains all the options i need

Cons

nothing to tell about and all features needed are covered

Review Source

Response from Onit

December 23, 2024

Thank you for your 5-star review! We're so glad to hear that SecureDocs Data Room meets all your needs and provides the security and efficiency you value. Please don’t hesitate to reach out if you ever need assistance. We appreciate your trust and business!

EE

Esther E.  
Office / HR Manager  
Telecommunications  
Used the software for: Less than 6 months

### "Virtual Data Room that Works!"

April 9, 2021

5.0

My company started using SecureDocs since February 2021, and it has been really helpful all the way. We have some foreign investors who are conducting a Due Diligence exercise on us. So, we needed to get a VDR that could help us provide all relevant information in the best and easy way since it's going to be virtual and we do not want them to be able to download or make any changes to the documents. SecureDocs has given us exactly what we wanted. Thanks a lot.

Pros

SecureDocs' support from the first contact and afterwards has been awesome. The ease and short time the implementation took was just what we wanted. It is so easy to log in, navigate, customize your dashboard, upload documents, grant permissions to users. Users who have visited the room have not come back to me for direction as they can locate and identify documents easily. My management is quite happy with me for using SecureDocs for our DD process.

Cons

Although SecureDocs' integration into our company processes has been smooth, I wish to think that there is room for improvements in some of the features. My experience was the need to give permissions to certain users to view some documents in Excel format which they couldn't until I was taught how to create another line of permission for them. Eventually, they had access to the Excel form but could not view some two other folders. The access they had allows them view both Excel and non Excel folders but, some could not see some folders. This needs to improve.

Alternatives considered

[DataRooms.com](https://www.capterra.com/p/130900/DataRooms-com/)[Ideals Virtual Data Room](https://www.capterra.com/p/130909/iDeals-Virtual-Data-Room/)

Reason for choosing SecureDocs Data Room

Its simplicity.

Review Source

Nadia N.  
Operations Manager  
  
Used the software for:

### "Superior product at a ridiculously reasonable price"

April 21, 2015

5.0

SecureDocs is incredible. It is by far the most superior product on the market in terms of convenience, value, security, and ease of use. And if that isn't enough, you'll be blown away by their 24/7 support team who will consistently exceed your expectations. If you ever have to contact them, their level of responsiveness is second to none and they will resolve your issue or answer your question immediately. Seriously. I can't think of any other service provider who can match the exceptional level of customer service that they provide. What can you use SecureDocs for? Everything. As a VC firm, we are continuously finding new ways to utilize the platform and simultaneously optimize our processes. We initially sought SecureDocs to fulfill a need to securely share our documents with our auditors; we then realized we could exploit the platform in so many new ways. Not only do we continue to use it for each audit, we now also use it for due diligence, tax, investor reporting, fundraising, valuations, and compliance. This time next year, we will probably have twice as many use cases. The best part about SecureDocs? User permissions and the audit log. These features really set SecureDocs apart from other products available in the marketplace. Not only can you set highly specific access levels for each user, but you can also identify when that user logged in and which documents were viewed/downloaded. This has been an invaluable tool to discreetly evaluate investor interest and monitor when third-party consultants are working on our account. Bottom line: It's a superior product at a ridiculously reasonable price. You can't go wrong.

Review Source

RB

Ronald B.  
Managing Director  
Information Technology and Services  
Used the software for: 6-12 months

### "It does the job for a fair price, good customer support"

December 1, 2022

5.0

It does the job. It is compared to other solutuons fairly priced and staff (both sales as support) react quickly.

Pros

It is an easy system that doesn't need much implementation effort and it does the job for a fair price. Support is very good.

Cons

The only thing I missed is that the Q&A part was not immediately included in the secure download. in general the workflow we would liked in the handling of Q&A was not there yet.

Reason for choosing SecureDocs Data Room

It was advised by our M&A consultant that did compare sveral tools and uses this one.

Review Source

CN

Chase N.  
Corporate Development  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "M&A Data Room - Best Value Data Room on the Market"

June 18, 2019

5.0

For the price you cannot beat the SecureDocs package. The customer service is outstanding and the features are more than enough for data sharing.

Pros

The price point is great if you are running multiple deals that are short term in nature. The flexibility of payment options was a nice part for us as we have deals that both long and short term. Also the features available are more than enough for the confidential, secure, and ease of use for a data room. All of our employees have found it easy to use.

Cons

Compared to other data room providers that are more pricey it is missing some nice features. For example, there is no index applied to document names when downloading the data room.

Review Source

WH

Warwick H.  
GP  
Investment Management  
Used the software for: 1-2 years

### "SecureDocs Dataroom"

February 3, 2021

5.0

100% positive - i had an issue which I reported, the team got in touch and I was given some further guidance to help resolve the issue and yes as expected it was user error and not the software !!

Pros

We love SecureDocs at our fund - it is easy to use and secure with great tracking features that report on usage, files and views - we couldn't be happier.

Cons

I would love to be able to create multiple data rooms under the one license... this would help us manage multiple funds.

Reason for choosing SecureDocs Data Room

Initially it was the competitive pricing but now it is for the funactionality and great product resources.

Review Source

JB

Jesse B.  
Analyst  
Investment Banking  
Used the software for: 2+ years

### "Awesome customer service & very easy to use."

December 16, 2017

5.0

Reduces the amount of time I need to spend messing around in data rooms. It is very easy and efficient.

Pros

The software is extremely easy to use. I really like the interface and way you can upload // review files. The best part is the audit log to keep track of data room activity.

Cons

I don't have much bad to say about the software. There could be optimization in mass permission changes. For example, to turn on and off email notifications, you have to go manually 1 by 1. Other than that, no complaints.

Review Source

PM

Peter M.  
CEO  
Financial Services  
Used the software for: 2+ years

### "SecureDocs VDR is simple to use"

March 10, 2021

5.0

SecureDocs as a company are very easy to work with. The packages are great value for money and the software just works.

Pros

It's really easy to use for both admin people and customers.

Cons

There really isn't much that I don't like about the software.

Review Source

AG

Adam G.  
Associate General Counsel  
Computer Software  
Used the software for: 1-2 years

### "SecureDocs was a no brainer"

September 16, 2019

5.0

We used SecureDocs for our IPO.

Pros

The speed and ease of use were fantastic.

Cons

If I had to pick something, maybe it would have been nice to have a little more functionality as far as file upload, downloads, and folder layouts.

Reason for choosing SecureDocs Data Room

See above.

Review Source

VR

Verified Reviewer  
acting CIO  
  
Used the software for: Less than 6 months

### "easy setup, proper costing (not as crazy as most DR providers, USD+++ for 1Gb of data). Very good!"

May 11, 2018

5.0

proper due diligence in cloud. saves time and money.

Pros

ease of access, setup, functionality, (out of the box), support and the pricing. All in all very proper product with all the necessary functionality available.

Cons

How the solution is used within our company there is really nothing missing or not working. the price, compared to other providers is really the best (including watermarking).

Review Source

BL

Bradley L.  
Project Coordinator  
  
Used the software for: Less than 6 months

### "This software was perfect for my company. Extremely easy to use and track documents. "

November 29, 2017

5.0

Pros

We use this data room both for sharing critical documentation for due diligence for potential partnerships, as well as a drop box for sharing large documents with collaborators. It is very easy to manage the site, to control the access and rights for each individual or group, and also to keep a log of what functions were performed, and what documents were reviewed (down to the page number). The customization security features are excellent with 2-factor authorization, the need to accept a confidentiality (editable) statement, water marking of each page, and a blur out to prevent screen capture. Customer service is also very good with a smaller, personal feel to it. I would highly recommend this product.

Cons

You can't view PowerPoints through the software. This does not let you to restrict access to 'view only' and therefore can not share confidential documents in PPT form.

Review Source

JH

Jane H.  
VP Counsel  
Paper & Forest Products  
Used the software for: 2+ years

### "CNG"

February 17, 2021

5.0

Customer service was readily available for sales service and questions. Always fast and professional response.

Pros

User friendly, secure. High visibility as administrator, control over access and visibility on all activity

Cons

No ability to have room go to 'dormant' status for deals that are put on hold

Reason for choosing SecureDocs Data Room

Superior features, user friendly, excellent and readily accessible customer service

Review Source

VR

Verified Reviewer  
Senior Director of Finance  
Internet  
Used the software for: 2+ years

### "Simple, Safe, Secure"

December 18, 2018

5.0

Pros

Ease of use - this is a straightforward solution to dataroom needs. Easy to set up and share a room within a few minutes. Also looks professional to outside parties.

Cons

I think the user/role management could be improved - sometimes when working on complicated deals with multiple stakeholders it's hard to keep all the permissions straight.

Review Source

AG

Ajay G.  
ERP HEAD  
Mining & Metals  
Used the software for: 6-12 months

### "Securedocs- Solution for Virtual Data Room"

February 1, 2019

5.0

I was about to finalise VDR deal with some other vendor at very high pricing and some how came to know about Securedocs. It was really surprising to get more featured product in good pricing.

Pros

Instant Setup Good Pricing Support Level

Cons

overall it’s a great product. May be some more customisable reports will do wonders

Review Source

CL

Christine L.  
Chief RIsk Officer  
Financial Services  
Used the software for: 6-12 months

### "Easy to Use"

June 19, 2019

5.0

Excellent and customer service is very friendly and hands on

Pros

I like the platform is easy to use. The customer service reps were very friendly.

Cons

The Fact that you cannot assign individuals within a group different rights.

Review Source

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