# Lodgify Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Lodgify the right Channel Management solution for you? Explore 1283 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131924/Lodgify/reviews --- Lodgify 4.5 (1283) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 1st, 2026 # Reviews of Lodgify Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews FS Frederic S ownwerReal Estate, Self-employedUsed the software for: Less than 6 months. “Booking management system allowing to access many platforms from lodgify, calendar function is simple and the competitor section is interesting allowing to see the market trend“ February 17, 2026 MK Michelle K OwnerHospitality, Self-employedUsed the software for: 1-2 years. “There are a few bugs that I wish could be worked out (i.e., only allowing even hour check ins and check outs) and wish pricing wasn't quite as expensive.“ February 13, 2026 AT Anne-Marie T Host, cleaner, adminReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “We use Lodgify to help simplify our bookings, sync calendars, messages and have them all in the one place. “ February 19, 2026 AM April M OwnerReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “Some glitches with Airbnb adding additional guests after initial booking and not adding charges.“ October 30, 2025 FS Frederic S ownwerReal Estate, Self-employedUsed the software for: Less than 6 months. “its a good software that helps the management of our property rent and compare the marque trend as well as the access to other platforms.“ February 17, 2026 AG Alessandro G OwnerAccounting, Self-employedUsed the software for: Less than 6 months. “Refund refused (“cannot provide monetary compensations for every technical issue”), and onboarding took longer than the 14-day cool-off period, so I couldn’t even test before losing the right to a refund“ September 21, 2025 YG Yesenia G Property managmentHospitality, Self-employedUsed the software for: Less than 6 months. “From booking management to calendar syncing and payment processing, everything is organized in one place, which saves us so much time.“ February 13, 2026 MN Misti N OwnerReal Estate, Self-employedUsed the software for: Less than 6 months. “I am unimpressed with the selections on the marketplace, specifically with integrations for connecting a system for security deposits.“ October 27, 2025 ## Showing most helpful reviews Showing 1-25 of 1283 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jocelyn G. Digital Marketing Manager Hospitality Used the software for: Less than 6 months ### "Scaling Your Direct Bookings with Lodgify" February 13, 2026 5.0 I see Lodgify as a powerful "bridge" for hosts who want to move beyond just being an Airbnb or Booking.com listing and start building an independent brand. It’s an all-in-one property management system (PMS) that excels at professionalizing your business presence without requiring a degree in web development. For hosts like us who balance multiple properties and a growing team, it provides the essential "bird’s eye view" needed to keep operations running smoothly. Pros The Direct Booking Engine: This is Lodgify's "bread and butter." The website builder is incredibly intuitive, allowing you to create a professional-looking site that actually converts. It's a game-changer for avoiding high OTA (Online Travel Agency) fees and building a direct relationship with guests. Seamless Channel Management: The calendar synchronization is robust. It centralizes bookings from Airbnb, VRBO, and Booking.com effectively, which is crucial for preventing the nightmare of double bookings. Onboarding & Support: Unlike many tech platforms, Lodgify’s onboarding process is highly personalized. Having a dedicated specialist walk you through the setup especially when mapping different channels shortens the learning curve significantly. Cons Website Customization Limits: While the website builder is easy to use, it does have its "ceilings." If you want a highly unique or complex design, the templates can feel a bit restrictive. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) Reason for choosing Lodgify The Webmaster's Shortcut to Direct Booking Authority. Review Source Response from Lodgify February 23, 2026 Hi Jocelyn, We’re thrilled to hear that Lodgify is helping you build your brand and streamline your property management! It’s great that the direct booking engine, channel management, and personalized onboarding have made a difference for you. We understand that some customization limits exist with the website builder, and we’re always looking for ways to improve. If you ever need tips or guidance to get the most out of your site or PMS features, please don’t hesitate to reach out - we’re happy to help. The Lodgify Team JS James S. CEO Hospitality Used the software for: 6-12 months ### "Exceptional Choice for Property Managers" February 14, 2026 5.0 At GaeaTeam, we manage vacation rentals along the Oregon Coast, and Lodgify has played a meaningful role in helping us grow from a hands-on hosting operation into a structured, professional management company. What we value most is clarity. With multiple properties, multiple channels, and a growing team, we need systems that reduce chaos — not add to it. Lodgify gives us a centralized dashboard where reservations, payments, guest communication, and reporting all live in one place. That organization allows us to focus on what matters most: delivering exceptional guest experiences. The direct booking website builder has been especially important for us. It’s allowed us to build and control our own brand presence rather than relying entirely on OTAs. For a company committed to long-term growth and independence, that matters. The integration with Airbnb, VRBO, and Booking.com has been reliable, and Stripe payments have been seamless. Once the system is properly configured, it becomes a dependable operational backbone. There is a learning curve, and some reporting tools could go deeper, but overall Lodgify has been a strong partner in helping us scale thoughtfully and professionally. For property managers who are serious about building a sustainable business — not just managing listings — Lodgify is a platform worth considering. GaeaTeam Seaside, Oregon Pros The direct booking website builder has been especially important for us. It’s allowed us to build and control our own brand presence rather than relying entirely on OTAs. Cons Lodgify's reporting tools could go deeper. Initial integration and setup has a bit of a learning curve. Switched from [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Hostaway is better suited for enterprise level property management companies. We're not that yet, and the complexity of Hostaway and the cost can be daunting. Lodgify is more intuitive, and has a much better website builder. Review Source Response from Lodgify February 23, 2026 Hi James, We’re so glad to hear Lodgify has helped bring clarity and organization to your operations at GaeaTeam! It’s wonderful that the direct booking website builder and integrations are supporting your growth and brand presence. Your feedback on reporting and setup is noted as we continue improving the platform. Reach out anytime if anything comes up! Best, The Lodgify Team DB Dawn B. Owner Design Used the software for: 1-2 years ### "Control without a steep learning curve." February 21, 2026 5.0 Great customer service every time I have needed them, they have been super helpful, patient and kind. That is important to me today more than ever! Pros Streamlining the amount of work, it takes as a property manager, is what I was looking for. Lodgify allows multiple properties with customized pricing, guest communications and more. It has been pretty easy to use and what is not clear, they are happy to explain. This has been a great tool for me. Cons Because messaging is in multiple places it takes me much longer than it should to know what I am working with. I think that process could be set up in a cleaner format. Alternatives considered [Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/) Reason for choosing Lodgify most likely it was price and the ease of connecting to multiple channels from one location. Review Source Response from Lodgify February 23, 2026 Hi Dawn, Thank you for sharing your experience and for your kind words about our team - it truly means a lot. We’re glad to know our platform is supporting your day-to-day operations. We also appreciate your feedback about messaging, as insights like yours help us continue improving the experience for property managers. If anything comes up, please feel free to reach out - we’re always here to help. The Lodgify Team AG Alessandro G. Owner Accounting Used the software for: Less than 6 months ### "App Doesn’t Work – Avoid" September 21, 2025 2.0 Lodgify was sold as a complete solution, but the app simply doesn’t work. After 3 weeks, I still had no usable features, yet no refund was offered. Pros Support team is polite, available and onboarding is thoroughly guided In theory, has the right integrations Cons App is extremely slow and often unusable Vrbo sync still didn’t work after 21 days Booking.com connection took more than a week Channel manager sometimes doesn’t load on laptop neither Sales team oversells features (e.g., EFT payments possible, but not if you sync Vrbo) Refund refused (“cannot provide monetary compensations for every technical issue”), and onboarding took longer than the 14-day cool-off period, so I couldn’t even test before losing the right to a refund Review Source Response from Lodgify September 26, 2025 Hi Alessandro, We’re sorry to hear about your experience and understand how frustrating this has been. After reviewing your case, we’d like to clarify a couple of points: The connectivity issue with Vrbo is due to a bug on their side, which unfortunately means the messages are not always reaching guests as expected. Our system is sending them correctly, but we’re dependent on Vrbo’s fix. Regarding the technical issues with Booking.com, the initial connection request was missing requirements, which delayed the process. Once the correct information was provided, the connection was completed on September 11. We understand how important reliable syncing is for your business, and we’re actively following up on these issues with the relevant partners and teams. Our support team remains available to assist you directly should you need updates or temporary workarounds in the meantime. Best regards The Lodgify Team MB Matt B. Owner Hospitality Used the software for: 1-2 years ### "Lodgify - recommended" February 13, 2026 5.0 My overall experience as been a 9/10. Again, with the exception of a few minor reporting bugs and the lack of some (nice to have) features, Lodgify has delivered on all fronts. I would recommend (and have recomended) this PMS for anyone needing to manage their listings on multiple platforms. Pros I have been using Lodgify (Pro) over the last year I have found it to be very useful in managing my two listings across Booking, VRBO, and Airbnb. Additionally, the website builder was also very easy to use and set up. The security of the site seems fairly standard with a 2FA option that I use. Customer support is very helpful with the option to chat or call, and the onboarding process was individualized. Payment for the platform is again fairly standard with the options to pay by month or by the year and the payments are auto drafted. All in all, I have found the platform to be a fair value for the money. Cons I have noted a couple of bugs in some of the reporting tools that come with the Pro level subscription. most notably, when Lodgify records the number of nights book they are actually reporting on the number of days booked. This is def not the industry standard as we charge per night in most cases. I have reported the issue months back and it has not be corrected. This particular bug has a downstream effect on other reports such as ADR as well as others. One feature Lodgify does not support and I hope it does soon is the ability to include short videos to the website. This is particularly useful for property walkthroughs and for compelling landing pages. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify I preferred Loidgify's website builder over Guesty's Review Source Response from Lodgify February 23, 2026 Hi Matt, Thank you for your detailed feedback and for recommending Lodgify! We’re glad to hear the platform has been useful for managing your listings and that our support and website builder have met your needs. We also appreciate your notes regarding reporting and feature suggestions - insights like yours are invaluable as we continue improving the platform. If anything comes up, please feel free to reach out - we’re always here to help. The Lodgify Team NW Nigel W. Retired property owner Hospitality Used the software for: 6-12 months ### "Best way to setup a direct holiday rental website" February 14, 2026 5.0 Hugely successful. We get regular direct bookings. People often find us on Google maps after first finding us on Airbnb or Booking.com. We are now taking bookings for our second summer and even though it’s still only February we already have more bookings than last year. Around 50% of bookings come direct, saving a tonne of commission fees that would otherwise go to Airbnb and Booking.com Pros With Lodgify I was able to make a professional direct booking website for our gite in France. It synchs calendar availability with Airbnb and Booking.com. Very easy to use and I had my website ready to use within the trial period, making this a zero risk purchase decision. Lodgify made it easy to integrate with a secure payment processing service (Stripe). We use the automated price optimisation facility which gives me a lot of confidence that we are maximising both our daily price and occupancy. The AI help system is REMARKABLE! Virtually all questions I have had were quickly solved. And when I needed human tech support that has been quick and super helpful. Probably the best customer service I’ve ever had from a software company. Help articles on subjects like SEO have helped me further improve performance. Our property now ranks top for our main search criteria and we have direct bookings via Google maps. Cons Integration with Vrbo was too difficult. But that has since been solved and in truth the technical problems were the fault of Vrbo whose technology stack is a hodgepodge of old systems held together with sticky tape, the result of years of acquisitions and cobbled together integration. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify The free trial was long enough to eliminate risk. Some of the alternatives either didn’t want single property owners or were unaffordable in my opinion. Review Source Response from Lodgify February 23, 2026 Hi Nigel, Wow, we’re thrilled to hear about your success with Lodgify! It’s amazing that your direct bookings are growing and that our AI and support have made such a positive impact. Thanks for sharing your detailed experience - it’s incredibly rewarding to know we’ve helped your property thrive. Reach out anytime if anything comes up! Best, The Lodgify Team JH Julio H. Owner Real Estate Used the software for: Less than 6 months ### "Great Support and Clean UI, After a Rough Onboarding" February 13, 2026 5.0 The onboarding experience was so-so and, honestly, pretty frustrating. I felt like I was handed off to customer support to figure things out instead of being guided through a clear process. The Vrbo integration was especially confusing, and Lodgify wasn’t very helpful there. Thankfully, I found a great contact at Vrbo who knew exactly how to set it up and helped me get everything working. Now that everything is running, the platform is much easier to use and quite powerful. The tech support team, in particular, has been fantastic—they’re responsive, proactive, and genuinely go out of their way to help, which is more than I can say for the onboarding experience. Overall, it’s a strong tool once you’re past the initial setup hurdles. I can see why many stay away given the onboarding process. Pros The UI is intuitive and easy to navigate, and the customer service is truly top-notch. The tech support team goes above and beyond to help fix issues and make sure things work properly. Once everything is set up, managing listings and operations becomes very straightforward. Cons Some of the workflows for the website and listings feel unintuitive. For example, I sometimes have to publish changes and then go back into the backend to undo or adjust things for them to properly reflect across platforms. It’s a bit of a workaround—odd, but it does work. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Uplisting](https://www.capterra.com/p/154137/Uplisting/)[OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[Guesty](https://www.capterra.com/p/159377/Guesty/)[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) Reason for choosing Lodgify We chose Lodgify because it allowed us to set up a payment option for our website that actually works in Guatemala (Payyo). Many competing platforms didn’t support this at all, which was a deal-breaker for us. We also really like the WordPress integration, which made it easy to connect and manage our website alongside our booking system. Review Source Response from Lodgify February 23, 2026 Hi Julio, Thank you for your detailed feedback! We’re glad to hear that Lodgify is powerful and that our tech support has been helpful throughout. We also appreciate your honesty about the onboarding and integration challenges - your insights help us improve the experience for everyone. Reach out anytime if anything comes up! Best, The Lodgify Team JG Johannes G. Managing Member Real Estate Used the software for: 1-2 years ### "Professional Structure and Scalable Growth with Lodgify" February 17, 2026 5.0 Overall, my experience with Lodgify has been very positive — it has brought structure, automation, and professionalism to NamStay, making it easier to manage bookings across Airbnb and Booking.com, communicate efficiently with guests, and scale the business with confidence. Pros What I love most about Lodgify for NamStay is how it centralises everything into one professional system — syncing my Airbnb and Booking.com bookings, preventing double bookings, automating guest communication, and generating clean owner reports, while also giving me a branded direct-booking website that increases my margins and allows NamStay to scale without adding operational chaos. Cons Subscription cost becomes more noticeable as I add properties, especially when I’m still scaling NamStay and watching margins closely. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify Simplicity and ease of use as Lodgify is designed to be very user friendly Review Source Response from Lodgify March 10, 2026 Hi Johannes! Thank you for sharing such detailed feedback. We’re thrilled to hear that Lodgify has helped bring structure, automation, and professionalism to NamStay, from syncing bookings and preventing double bookings to automating guest communication and supporting your direct-booking website. We understand that subscription costs can become more noticeable as you scale, and we appreciate you highlighting this. It’s fantastic to know that our focus on simplicity and ease of use has made managing multiple platforms and growing your business more manageable. Best, The Lodgify Team CH Chloe H. Director Real Estate Used the software for: 6-12 months ### "Best software I’ve ever used! " February 15, 2026 5.0 I couldn’t fault it really! I’ve had a really great experience with the software and support team. The onboarding process was simple and easy and I don’t think I would ever change my software from Lodgify! Pros It’s so easy to use! And the support is just better than any other management software I have used in the past! I would recommend this software to anyone and everyone! Cons It would be good for Lodgify to show the price of the payout we get on air bnb if that was ever possible - it currently shows the figure before air bnb commission and for accountancy reasons potential refunds it would make it easier to work out what’s is needed Switched from [Guesty](https://www.capterra.com/p/159377/Guesty/) Because Lodgify has better support and it’s much easier to use! Review Source Response from Lodgify February 23, 2026 Hi Chloe, Thank you so much for your amazing feedback and recommendation - it truly means a lot to our team. We’re thrilled to know you’ve had such a positive experience from onboarding through ongoing support. We also appreciate your suggestion regarding payout visibility, as insights like this help us continue improving the platform for accounting and reporting needs. If anything comes up, please feel free to reach out - we’re always here to help. The Lodgify Team kM katerina M. Mrs Hospitality Used the software for: 6-12 months ### "Logdify a great opportunity for hostes " February 24, 2026 5.0 “A very good application with the ability to create a website for your property and have the booking management of your property. Pros What I appreciate about Lodgify is having complete control over my property, without any commission charges from third-party platforms.It feels secure when using it. Cons The fact that there isn't a lower charge when you are using some of the service provided through the platform.” Review Source Response from Lodgify March 10, 2026 Hi Katerina! Thank you for sharing your feedback. We’re glad to hear that you appreciate having full control over your property and enjoy the security and flexibility Lodgify provides, including building your own website and managing bookings directly. We also appreciate your note regarding pricing tiers, and we’ll keep this in mind as we continue to explore ways to offer value to all our users. Best, The Lodgify Team AK Abbas K. General Manager Business Supplies and Equipment Used the software for: 2+ years ### "Great product, needs better customer service" November 25, 2025 4.0 Pros Has a full suite of features and products for short term rental and property management. Using calendar and pricing is very easy. Cons The customer service has decreased. Professional plans used to have phone access, but they quietly removed that and only retained it for the Ultimate plan. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Reason for choosing Lodgify Cheaper and seemed to have a great variety of features Review Source Response from Lodgify December 3, 2025 Hi Abbas, Thank you for your detailed feedback! We’re glad to hear you appreciate our full suite of features and find the calendar and pricing tools easy to use. We also value your comments regarding customer service and plan features. Your input has been shared with our team as we continually strive to improve our offerings and support options. Best regards, The Lodgify Team KB Kolin B. Manager Real Estate Used the software for: Less than 6 months ### "A pleasure to work with your team - Luis was awesome!" September 18, 2025 5.0 It was a great experience. It was a pleasure to work with Luis. His customer support was perfect and very fluid. Pros The ability to unify multiple merchant platforms and create my own website for direct bookings. It was super easy to implement. Cons The thing I enjoyed least was the messaging in the application. It seems as though all messages are marked as coming from me even when it's another user. Switched from [Host Tools](https://www.capterra.com/p/183382/Superhost-Tools/) I needed better channel management and support. Review Source Response from Lodgify September 23, 2025 Hi there, Thank you for your kind words and for highlighting your experience with Luis, we’re glad to hear he provided such great support. We’re also happy to know you found the setup easy and that managing multiple platforms in one place has been helpful. Regarding your comment about messaging, we appreciate you pointing this out and will make sure to share your feedback with our team for review. Best regards, The Lodgify Team LG Lisa G. Owner Hospitality Used the software for: Less than 6 months ### "I am glad I chose Lodgify" February 13, 2025 5.0 Pros I love how every lodging site is integrated Cons Definitely a learning curve but the on board person, \[sensitive content hidden\], was wonderful and patient. I wish the program could collect credit card payment info without the guest making a deposit. It creates an extra bookkeeping step Alternatives considered [Availability Online](https://www.capterra.com/p/213196/Availability-Online/) Reason for choosing Lodgify Too expensive and I did not use most of their services Switched from [Availability Online](https://www.capterra.com/p/213196/Availability-Online/) It did not integrate with 3rd party like Booking.com and all Expedia products Review Source Response from Lodgify February 20, 2025 Hi Lisa, We’re delighted to hear that you’re glad you chose Lodgify! It's fantastic that you appreciate the integration of all lodging sites, which helps streamline your operations. We understand that there’s a learning curve, and we're glad to know that your onboarding experience was supported by our wonderful and patient team member. Your feedback regarding credit card payment collection is valuable, and we will take it into consideration for future improvements. If you have any further questions or need assistance, feel free to reach out. Best wishes, The Lodgify Team JS Jason S. Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Happy new client" May 22, 2025 5.0 Very happy with the functions, ease of use, and integrations with Air bnb and VRBO. I would recommend Lodgify to any other vacation rental owners. Pros Ease of use and calendar. Ability to utilize the app on iphone and ipad. Visibility of customer payments made and remaining balances. Cons The reports are only available with the premium subscription. Sometimes there is a delay in messages received from Air BnB customers. Alternatives considered [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/) Reason for choosing Lodgify Better pricing for the features and functions Review Source Response from Lodgify May 26, 2025 Hi Jason! Thank you for your kind words! We're so glad to hear you're enjoying the ease of use, mobile access, and integration with Airbnb and VRBO. Your feedback about reports and messaging delays is much appreciated and helps us improve. If you need anything else, feel free to reach out. Best wishes, The Lodgify Team JI Jo I. Owner Manager Hospitality Used the software for: Less than 6 months ### "Very Happy Newbie" February 14, 2025 5.0 I am new to self management of our short term rental and Lodgify has been instrumental with my current success. Pros Intuitive, Very easy to understand and use. Excellent on-boarding and on-going support. Unlike other services that drop you after you have subscribed and paid for service. The customer support staff are very competent, knowledgeable and patient. Cons The website development page can use some improvement by offering more options and AI assistance to improve your website. Switched from [OwnerRez](https://www.capterra.com/p/100831/OwnerRez/) OwnerRez was difficult to use and customer support was not good Review Source Response from Lodgify February 20, 2025 Hi Jo, Thank you for sharing your experience! We’re thrilled to hear that you’re finding Lodgify intuitive and that our onboarding and ongoing support have been valuable to you. We appreciate your feedback about the website development options and will take it into consideration for future improvements. It's great to know that Lodgify has played a role in your success as you navigate self-management of your short-term rental. If you need any assistance or have more feedback, feel free to reach out! Best wishes, The Lodgify Team SA Suzan A. Owner and operator Hospitality Used the software for: Less than 6 months ### "Impressed and happy with Lodgify" October 28, 2025 5.0 I have been so impressed with the support. From the minute, I signed up I have been helped along the way. If it’s something simple, I email and I get a response back usually in less than 12 hours. I also realize that some of the expense of the website with Lodgify would be offset by lower expenses from VRBO. I am very, very happy with my choice. Pros The support of the team has been amazing both via email and phone. And the on boarding to get my webpage up was really fantastic and the person who helped me with above and beyond. I am over the moon about my website. Cons I would say the only downside has been that it changed how VRBO works. One thing that was a surprise was that I now collect the VRBO payments. I did have a stripe account already so that was a plus. And since I added on a Booking .com listing as well, the things I needed to do for VRBO were the same thing as I needed to do for Booking. Review Source Response from Lodgify November 12, 2025 Hi Suzan, Thank you so much for sharing your positive experience! We're thrilled to hear that our team’s support has been amazing both via email and phone, and that your onboarding and website setup went smoothly. It’s great to know you’re over the moon with your new website! We appreciate your feedback about the VRBO payment changes and how it affects your workflow with Booking.com. It’s good to hear your existing Stripe account has been helpful in managing this transition. Thank you again for your kind words and trust in Lodgify, we’re excited to continue supporting you! Best regards, The Lodgify Team RM REBECCA M. Owner Hospitality Used the software for: Less than 6 months ### "The Ideal All-in-One Platform for New and Growing Hosts" February 13, 2026 5.0 Overall, my experience with Lodgify has been very positive. As a newer host with just one property, I’ve found it to be extremely user-friendly and approachable without feeling overly complicated. It gives me exactly what I need to run things smoothly now, without being overwhelming. At the same time, I really appreciate that it’s built to scale. As I grow, I feel confident the platform can grow with me instead of needing to switch systems down the road. I also value the integrations with other services, like insurance, which help simplify the operational side of hosting and make everything feel more streamlined and professional. Pros I absolutely love Lodgify. What makes it stand out is that it brings everything together into one unified platform, instead of juggling multiple systems. It makes managing listings across different channels so much easier and far more organized. I especially appreciate how simple it is to track everything in one place without feeling overwhelmed. The fact that it also includes my own direct booking website is a huge bonus and makes my business feel more professional while giving me more control. Overall, it has streamlined my workflow and made managing my rental so much easier. Highly recommend for anyone looking for a centralized, user-friendly solution. Also the customer service has been excellent Cons Initial setup requires some upfront effort to connect all platforms and optimize settings. Once it's done it's great, but getting there takes time. Review Source Response from Lodgify February 23, 2026 Hi Rebecca, We’re so happy to hear that Lodgify has made managing your property easier and more organized! It’s wonderful that your direct booking website and integrations are helping you feel more professional and in control. We know the initial setup can take a bit of effort, so we’re always here to support you every step of the way. If you ever need guidance or have questions as you grow, don’t hesitate to reach out - we’re happy to help. The Lodgify Team MK Martijn K. Owner Hospitality Used the software for: 1-2 years ### "Happy customer" February 14, 2026 5.0 Great Experience in using the tool. Also when you have a question the support is great and follows up as agreed. Pros It is a simple to use product that does what it promises to do. Even when you only have one property, it is still very usefull. Cons The propertymanagement environment is still a bit Messi, but still is improved constantly. I believe this will get better in coming releases. Review Source Response from Lodgify February 23, 2026 Hi Martijn, We’re happy to hear you’re having a great experience with Lodgify and that our support has been helpful! Thanks for your feedback on the property management environment - we’re always working to make it even better. Feel free to reach out anytime if anything comes up! Best, The Lodgify Team AA Adeniyi A. Director Media Production Used the software for: 6-12 months ### "Good value for money " February 14, 2026 5.0 My experience has been great so far, my property has more visibility and it easy to manage, i will argue it is good value for money the customer support has been great as well Pros The ease at which yoy can have your property liested on mamy platforms and onlmy y need to manage it from one Cons Nothing to note at the moment, i will say continous improvement on the general user interface allowing for easier axcess to tools Review Source Response from Lodgify February 23, 2026 Hi Adeniyi, Thank you for taking the time to share your feedback. We’re so glad to hear your experience has been a positive one and that you’re seeing strong value and visibility. We also appreciate your thoughts on continued interface improvements - insights like yours help us keep refining the platform. If anything comes up, please feel free to reach out - we’re always here to help. The Lodgify Team LC Lea C. Owner Hospitality Used the software for: Less than 6 months ### "New STR Owner " February 14, 2026 5.0 I'm brand new to being a STR property owner and even before we closed on the duplex I knew I wanted to list my property on multiple OTA's and make my own direct booking site. I did my research and Lodgify was the solution I chose. Still getting to know the system! Pros I find it easy to navigate around the platform and customer support has been extremely responsive. I need to dive into the website builder more in order to create a more interactive platform, but I'm glad Lodgify gives me that opportunity. Cons Lag time exists on email correspondence I receive directly from airbnb to appear in the Lodgify system. Review Source Response from Lodgify February 23, 2026 Hi Lea, Thank you for sharing your experience, especially as you’re just getting started in the STR world - that’s an exciting step! We’re glad the platform is supporting your multi-channel goals and giving you room to build out your direct booking presence. We also appreciate your note about message delays, as feedback like this helps us continue improving system performance and integrations. If anything comes up while you’re getting to know the system, please feel free to reach out - we’re always here to help. The Lodgify Team MB Mary B. owner, operator Hospitality Used the software for: Less than 6 months ### "Why humans are an asset to Lodgify" September 9, 2025 5.0 My experience with Lodgify so far has been pleasant. The representative was succinct, detail-oriented, and did a wonderful job presenting information in a way that was easy to understand. They were patient, clear, and professional — a true asset to your company. Pros What impressed me most about Lodgify was the representative I worked with. They were able to meet me exactly at the point I was at in the process, understand my situation, and then clearly explain and walk me step-by-step through to the point I needed to get to. That human ability to listen, adapt, and guide was what made me a customer today. No amount of automation, tutorials, or knowledge bases could have replaced the clarity and trust that came from that conversation. Cons Nothing yet. My hope is that the type of personal, human-centered experience I had today translates into a long-term business relationship. Review Source Response from Lodgify September 12, 2025 Hi Mary, Thank you for such a thoughtful review! We’re delighted to hear how much our representative’s support meant to you and that the onboarding experience was clear and personal. We truly value building trust and long-term relationships with our customers, and it’s great to know we’re off to a strong start together. Best regards, The Lodgify Team AP Amanda P. Hostess Hospitality Used the software for: 1-2 years ### "\*\* GREAT COMPANY \*\*" June 28, 2025 5.0 Good company , they respond fast . You can speak in your own language to a representative . Easy to use web builder . Pros Very easy to setup , you don’t need to be a web designer. Online help available . Preset themes makes things easy for a novice Cons You are limited on what you can adjust on there preset web builder . It’s still good . Very useable , looks professional Review Source Response from Lodgify July 1, 2025 Hi Amanda! Thank you so much for your kind words and valuable feedback. We're thrilled to hear that you found Lodgify easy to set up and that our multilingual support and responsive team have made a positive difference. We also appreciate your note on the web builder’s limitations — we're always working to improve and make the platform even more customizable without sacrificing ease of use. If there's anything you need or if you'd like help making the most of any features, don’t hesitate to reach out. Best wishes, The Lodgify Team EC Enrique C. Procurement Manager Commercial Real Estate Used the software for: 1-2 years ### "Review on Lodgify" December 16, 2024 3.0 Good customer service, the idea is good, but still has plenty of details to improve Pros Be able to operate all channels from a single platform Cons That the sync with Booking is not available for "Booking Request" configuration and that the PM Modules and Reports available at Ultimate are not adding too much value. Review Source Response from Lodgify December 18, 2024 Hi Enrique, Thank you for taking the time to share your review! We’re glad to hear you’re finding value in operating all your channels from a single platform and that you’ve had a positive experience with our customer service. We appreciate your feedback regarding the Booking.com sync and the PM Modules and Reports. Your insights are incredibly valuable as we continue to improve and enhance our platform to better meet the needs of our customers. If you have any additional suggestions or need assistance optimizing your setup, don’t hesitate to reach out. We’re here to help! Best wishes, The Lodgify Team KI Keila I. Vacation Rental Owner Real Estate Used the software for: Less than 6 months ### "Lodgify is better than I expected!! Highly recommend!" December 5, 2024 5.0 My overall experience with Lodgify has been better than I expected. For months, I researched various platforms such as Ownerrez, Hostaway, Hospitable, Uplisting, Guestsy, etc. I was extremely hesitant to move forward with any of them due to mixed customer feedback from all these platforms. I had a hard time finding a good source of truth. I finally decided to take the risk and try Lodgify based on all their features. Especially the website builder which I heard was amazing (this is what sealed the deal). I can say wholeheartedly that I have no regrets. I am very happy with my decision and would recommend Lodgify to others. I am extremely impressed with how fast I was up and running and their excellent customer support team. No matter when I call, someone always answers and is able to answer my question right away. Pros There are so many things I like. For starters, their website builder was very easy to learn. Creating my first rental website was quick and if I ever got stuck I called customer support and they helped me right away. Integrating my OTAs to Lodgify was a seamless process (it did not cost a thing and the customer support was amazing). The customer support team set up time with me to ensure all my connections and information was working well. I was up and running in no time. Lastly, I can't say enough about the excellent customer support and service you can expect to receive from Lodgify. Whenever I have called with questions, they have been able to answer them. Their knowledge article base is very helpful. They make learning their system very easy. Cons I wish their Professional plan included ability to set up various bank accounts for multiple properties. I had to upgrade to the Ultimate plan for this feature but Lodgify was kind enough to give me a big discount. Review Source Response from Lodgify December 11, 2024 Hi there! Thank you so much for sharing your detailed and positive experience! We're thrilled to hear that Lodgify exceeded your expectations and that our website builder and customer support have been standout features for you. Your feedback about the Professional and Ultimate plan options is invaluable, and we're glad we could offer a solution that worked for you. It’s fantastic to know that after researching other platforms, you found Lodgify to be the right fit. Our team works hard to make onboarding and day-to-day management as seamless as possible, and comments like yours motivate us to keep improving. Thank you for recommending us, and we look forward to continuing to support your vacation rental business! Best wishes, The Lodgify Team SJ Sophia J. Owner Hospitality Used the software for: 1-2 years ### "Basic platform" April 1, 2025 3.0 Meh. Nothing great to review. Just a bland platform with nonspecial bells or sparkles. Pros Ease of use and interactions with all of the booking sites. Cons The added costs for nearly everything othet than absolute bare minimum for the software. Want a simple report..you have to pay more for that, want to see your payment history from a vendor...you have to pay more for that, want to see metrics...you have to pay more for that. For $500 a year..you get zero reports, zero insight, just a basic platform. At minimum we receieve no less than 2 emails about "upgrading our plan" additional hundreds for basic reporting functions that should be included as bare minimum in your software. Often with 3rd party sites..messages do not come over to Lodgify misisng valuable and important communication from guests. Review Source Response from Lodgify April 6, 2025 Hi Sophia! Thank you for sharing your thoughts. We're glad to hear that you find the platform easy to use and appreciate its interactions with booking sites. We understand your concerns about the additional costs for certain features, and we’re always working to improve the value we provide. If you ever need assistance with any specific features or have questions, please feel free to reach out. We’re here to help! Best wishes, The Lodgify Team Talk to a Capterra advisor for free and get results within 15 minutes.