# Lodgify Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Lodgify the right Vacation Rental solution for you? Explore 1289 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131924/Lodgify/reviews --- Lodgify 4.5 (1289) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 12th, 2026 # Reviews of Lodgify Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews FS Frederic S ownwerReal Estate, Self-employedUsed the software for: Less than 6 months. “Booking management system allowing to access many platforms from lodgify, calendar function is simple and the competitor section is interesting allowing to see the market trend“ February 17, 2026 MK Michelle K OwnerHospitality, Self-employedUsed the software for: 1-2 years. “There are a few bugs that I wish could be worked out (i.e., only allowing even hour check ins and check outs) and wish pricing wasn't quite as expensive.“ February 13, 2026 DU David U OwnerHospitality, 2 - 10 employeesUsed the software for: 1-2 years. “I can approve booking requests, message guests, check the calendar, and pull up reservation details from anywhere, no laptop required.“ April 24, 2026 AG Alessandro G OwnerAccounting, Self-employedUsed the software for: Less than 6 months. “Refund refused (“cannot provide monetary compensations for every technical issue”), and onboarding took longer than the 14-day cool-off period, so I couldn’t even test before losing the right to a refund“ September 21, 2025 AT Anne-Marie T Host, cleaner, adminReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “We use Lodgify to help simplify our bookings, sync calendars, messages and have them all in the one place. “ February 19, 2026 KA Karen A Property ManagerAccounting, Self-employedUsed the software for: 1-2 years. “Cannot see the full calendar on my laptop for the month on single use.“ February 13, 2026 FS Frederic S ownwerReal Estate, Self-employedUsed the software for: Less than 6 months. “its a good software that helps the management of our property rent and compare the marque trend as well as the access to other platforms.“ February 17, 2026 MB Matt B OwnerHospitality, 2 - 10 employeesUsed the software for: 1-2 years. “I have noted a couple of bugs in some of the reporting tools that come with the Pro level subscription.“ February 13, 2026 ## Showing most helpful reviews Showing 1-25 of 1289 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Misha Y. Self-employed Leisure, Travel & Tourism Used the software for: 6-12 months ### "The calendar sync finally gave me peace of mind" April 28, 2026 5.0 gave me back the mental bandwidth I was spending on calendar checks. Setup took a couple of onboarding sessions, and the daily workflow is now genuinely calm instead of stressful. Pros The channel manager is the reason I stayed. My Airbnb, Vrbo and Booking.com calendars now update in real time through direct API connections, not iCal. Before I had two double bookings in my first year of hosting. Since switching, zero. The unified calendar view means I can see every reservation across every channel in one place, and adjusting availability only takes one click instead of logging into three separate extranets. Cons I'd love more granular channel-specific rate rules — for example, different cancellation policies per platform within the same rate plan. It's workable as is, but more flexibility would help. Switched from [Vrbo](https://www.capterra.com/p/233391/Vrbo/) I used to have manual management across Airbnb and Vrbo extranets + a spreadsheet. Now I've simplified the process and have more control. Review Source Jocelyn G. Digital Marketing Manager Hospitality Used the software for: Less than 6 months ### "Scaling Your Direct Bookings with Lodgify" February 13, 2026 5.0 I see as a powerful "bridge" for hosts who want to move beyond just being an Airbnb or Booking.com listing and start building an independent brand. It’s an all-in-one property management system (PMS) that excels at professionalizing your business presence without requiring a degree in web development. For hosts like us who balance multiple properties and a growing team, it provides the essential "bird’s eye view" needed to keep operations running smoothly. Pros The Direct Booking Engine: This is 's "bread and butter." The website builder is incredibly intuitive, allowing you to create a professional-looking site that actually converts. It's a game-changer for avoiding high OTA (Online Travel Agency) fees and building a direct relationship with guests. Seamless Channel Management: The calendar synchronization is robust. It centralizes bookings from Airbnb, VRBO, and Booking.com effectively, which is crucial for preventing the nightmare of double bookings. Onboarding & Support: Unlike many tech platforms, Lodgify’s onboarding process is highly personalized. Having a dedicated specialist walk you through the setup especially when mapping different channels shortens the learning curve significantly. Cons Website Customization Limits: While the website builder is easy to use, it does have its "ceilings." If you want a highly unique or complex design, the templates can feel a bit restrictive. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) Reason for choosing Lodgify The Webmaster's Shortcut to Direct Booking Authority. Review Source Response from Lodgify February 23, 2026 Hi Jocelyn, We’re thrilled to hear that Lodgify is helping you build your brand and streamline your property management! It’s great that the direct booking engine, channel management, and personalized onboarding have made a difference for you. We understand that some customization limits exist with the website builder, and we’re always looking for ways to improve. If you ever need tips or guidance to get the most out of your site or PMS features, please don’t hesitate to reach out - we’re happy to help. The Lodgify Team AG Alessandro G. Owner Accounting Used the software for: Less than 6 months ### "App Doesn’t Work – Avoid" September 21, 2025 2.0 was sold as a complete solution, but the app simply doesn’t work. After 3 weeks, I still had no usable features, yet no refund was offered. Pros Support team is polite, available and onboarding is thoroughly guided In theory, has the right integrations Cons App is extremely slow and often unusable Vrbo sync still didn’t work after 21 days Booking.com connection took more than a week Channel manager sometimes doesn’t load on laptop neither Sales team oversells features (e.g., EFT payments possible, but not if you sync Vrbo) Refund refused (“cannot provide monetary compensations for every technical issue”), and onboarding took longer than the 14-day cool-off period, so I couldn’t even test before losing the right to a refund Review Source Response from Lodgify September 26, 2025 Hi Alessandro, We’re sorry to hear about your experience and understand how frustrating this has been. After reviewing your case, we’d like to clarify a couple of points: The connectivity issue with Vrbo is due to a bug on their side, which unfortunately means the messages are not always reaching guests as expected. Our system is sending them correctly, but we’re dependent on Vrbo’s fix. Regarding the technical issues with Booking.com, the initial connection request was missing requirements, which delayed the process. Once the correct information was provided, the connection was completed on September 11. We understand how important reliable syncing is for your business, and we’re actively following up on these issues with the relevant partners and teams. Our support team remains available to assist you directly should you need updates or temporary workarounds in the meantime. Best regards The Lodgify Team MB Matt B. Owner Hospitality Used the software for: 1-2 years ### "Lodgify - recommended" February 13, 2026 5.0 My overall experience as been a 9/10. Again, with the exception of a few minor reporting bugs and the lack of some (nice to have) features, has delivered on all fronts. I would recommend (and have recomended) this PMS for anyone needing to manage their listings on multiple platforms. Pros I have been using (Pro) over the last year I have found it to be very useful in managing my two listings across Booking, VRBO, and Airbnb. Additionally, the website builder was also very easy to use and set up. The security of the site seems fairly standard with a 2FA option that I use. Customer support is very helpful with the option to chat or call, and the onboarding process was individualized. Payment for the platform is again fairly standard with the options to pay by month or by the year and the payments are auto drafted. All in all, I have found the platform to be a fair value for the money. Cons I have noted a couple of bugs in some of the reporting tools that come with the Pro level subscription. most notably, when records the number of nights book they are actually reporting on the number of days booked. This is def not the industry standard as we charge per night in most cases. I have reported the issue months back and it has not be corrected. This particular bug has a downstream effect on other reports such as ADR as well as others. One feature Lodgify does not support and I hope it does soon is the ability to include short videos to the website. This is particularly useful for property walkthroughs and for compelling landing pages. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify I preferred Loidgify's website builder over Guesty's Review Source Response from Lodgify February 23, 2026 Hi Matt, Thank you for your detailed feedback and for recommending Lodgify! We’re glad to hear the platform has been useful for managing your listings and that our support and website builder have met your needs. We also appreciate your notes regarding reporting and feature suggestions - insights like yours are invaluable as we continue improving the platform. If anything comes up, please feel free to reach out - we’re always here to help. The Lodgify Team JS James S. CEO Hospitality Used the software for: 6-12 months ### "Exceptional Choice for Property Managers" February 14, 2026 5.0 At GaeaTeam, we manage vacation rentals along the Oregon Coast, and has played a meaningful role in helping us grow from a hands-on hosting operation into a structured, professional management company. What we value most is clarity. With multiple properties, multiple channels, and a growing team, we need systems that reduce chaos — not add to it. Lodgify gives us a centralized dashboard where reservations, payments, guest communication, and reporting all live in one place. That organization allows us to focus on what matters most: delivering exceptional guest experiences. The direct booking website builder has been especially important for us. It’s allowed us to build and control our own brand presence rather than relying entirely on OTAs. For a company committed to long-term growth and independence, that matters. The integration with Airbnb, VRBO, and Booking.com has been reliable, and Stripe payments have been seamless. Once the system is properly configured, it becomes a dependable operational backbone. There is a learning curve, and some reporting tools could go deeper, but overall Lodgify has been a strong partner in helping us scale thoughtfully and professionally. For property managers who are serious about building a sustainable business — not just managing listings — Lodgify is a platform worth considering. GaeaTeam Seaside, Oregon Pros The direct booking website builder has been especially important for us. It’s allowed us to build and control our own brand presence rather than relying entirely on OTAs. Cons 's reporting tools could go deeper. Initial integration and setup has a bit of a learning curve. Switched from [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Hostaway is better suited for enterprise level property management companies. We're not that yet, and the complexity of Hostaway and the cost can be daunting. is more intuitive, and has a much better website builder. Review Source Response from Lodgify February 23, 2026 Hi James, We’re so glad to hear Lodgify has helped bring clarity and organization to your operations at GaeaTeam! It’s wonderful that the direct booking website builder and integrations are supporting your growth and brand presence. Your feedback on reporting and setup is noted as we continue improving the platform. Reach out anytime if anything comes up! Best, The Lodgify Team NW Nigel W. Retired property owner Hospitality Used the software for: 6-12 months ### "Best way to setup a direct holiday rental website" February 14, 2026 5.0 Hugely successful. We get regular direct bookings. People often find us on Google maps after first finding us on Airbnb or Booking.com. We are now taking bookings for our second summer and even though it’s still only February we already have more bookings than last year. Around 50% of bookings come direct, saving a tonne of commission fees that would otherwise go to Airbnb and Booking.com Pros With I was able to make a professional direct booking website for our gite in France. It synchs calendar availability with Airbnb and Booking.com. Very easy to use and I had my website ready to use within the trial period, making this a zero risk purchase decision. Lodgify made it easy to integrate with a secure payment processing service (Stripe). We use the automated price optimisation facility which gives me a lot of confidence that we are maximising both our daily price and occupancy. The AI help system is REMARKABLE! Virtually all questions I have had were quickly solved. And when I needed human tech support that has been quick and super helpful. Probably the best customer service I’ve ever had from a software company. Help articles on subjects like SEO have helped me further improve performance. Our property now ranks top for our main search criteria and we have direct bookings via Google maps. Cons Integration with Vrbo was too difficult. But that has since been solved and in truth the technical problems were the fault of Vrbo whose technology stack is a hodgepodge of old systems held together with sticky tape, the result of years of acquisitions and cobbled together integration. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify The free trial was long enough to eliminate risk. Some of the alternatives either didn’t want single property owners or were unaffordable in my opinion. Review Source Response from Lodgify February 23, 2026 Hi Nigel, Wow, we’re thrilled to hear about your success with Lodgify! It’s amazing that your direct bookings are growing and that our AI and support have made such a positive impact. Thanks for sharing your detailed experience - it’s incredibly rewarding to know we’ve helped your property thrive. Reach out anytime if anything comes up! Best, The Lodgify Team DU David U. Owner Hospitality Used the software for: 1-2 years ### "Running my rentals from the beach (and actually enjoying it)" April 24, 2026 5.0 True location independence. I approved a booking from a ferry in Greece last summer, it shouldn't be remarkable, but it is. Pros The host app is how I run 90% of my business now. I can approve booking requests, message guests, check the calendar, and pull up reservation details from anywhere, no laptop required. Push notifications keep me on top of new inquiries. The guest app is equally underrated, my guests get their check-in instructions, property guides, and local recommendations in one place, which means I'm not answering 'what's the Wi-Fi password' for the 500th time. Cons Android push notifications occasionally arrive a minute or two after the iOS version. Minor, but I've missed one or two time-sensitive inquiries because of it. Switched from [Guesty](https://www.capterra.com/p/159377/Guesty/) Was too complex for me. Also the pricing was not a best. Review Source SD Stanislav D. Founder Hospitality Used the software for: 1-2 years ### "Couldn’t live without it as a small host" April 20, 2026 5.0 Pros I really enjoy the simplicity it gives my business. I’m able to have everything synchronised in one place and the automatic messages have really helped a lot as well. Cons To be totally honest, there isn’t any “con” that I’ve come across so far, I will say that their website templates are quite basic but it’s something that’s easily fixed Switched from [Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) I had come up for my renewal and wasn’t totally happy Review Source SD Santi D. Administrative Leisure, Travel & Tourism Used the software for: 2+ years ### "One inbox changed how I run my rentals day to day" April 28, 2026 5.0 Response time is one of the biggest levers on review scores. With I respond faster with less effort, and it shows in my ratings. Pros The unified inbox was a game changer. Every message from Airbnb, Vrbo, Booking.com and my direct booking site lands in a single thread tied to the reservation. AI-suggested replies have cut my average response time roughly in half. Scheduled and automated messages handle the routine questions — check-in time, Wi-Fi password, parking instructions — before the guest even has to ask. I feel on top of things in a way I never did before. Cons I'd love better multi-language AI replies. I host a lot of European guests and the English suggestions are sharper than the French and Spanish ones right now. Review Source EG Emma G. Founder Hospitality Used the software for: 1-2 years ### "My average daily rate is up 22% and I haven't touched a price manually in months" April 28, 2026 5.0 This is one of those features that pays for the subscription several times over in a single high season. Essential if you're serious about maximising revenue. Pros Dynamic pricing was the single biggest revenue lever I found. Rates now adjust automatically based on local demand, seasonality, day-of-week and lead time. I used to spend every Sunday night tweaking rates across channels. Now I set my minimum, maximum and base strategy once and let the system run. My average daily rate is up roughly 22% year-over-year without adding a single property, and my occupancy actually improved too. Cons Initial setup takes real thought — you need to understand your minimum and maximum thresholds and know your market. The defaults are a starting point, not a plug-and-play solution. A more guided setup flow would help newer hosts get it right faster. Review Source AW Adam W. Owner Hospitality Used the software for: 2+ years ### "Great Software" December 16, 2025 5.0 Overall, its reduced time, reduced redundant and complicated tasks and puts everything within view. Having the ability to edit multiple or all listings in a single window is a game changer when you make organizational or procedural/pricing changes as a business owner. Pros I have been a customer for years, onboarding was great, connectivity to OTA's takes some waiting (some are immediate), but once everything is connected, its smooth sailing, easy to navigate and use, and packed with features. Stripe payment account creation was perfect for us. Helped us get organized and financials can be easily exported for YTD and Year End reporting, etc. The few times I have needed support, the team has been responsive in an appropriate amount of time based on the issue at hand. Overall, I am very satisfied with Lodgify. Cons The only constant in hospitality is change. I wish would have a pivot or sleep function. We sold and closed our hospitality business in one city, and began construction of a new business and properties elsewhere. We still needed a website (pre-opening marketing, email marketing capture, announcements, blog posts etc). But we wouldn't be generating revenue for a decent amount of time. The only other issue (this was a few years ago) was that Booking.com was sooo confusing to use and didn't sync properly or well at the time, which created several issues with financials and double bookings. We are looking forward to getting back to revenue to see if this has changed. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[innRoad](https://www.capterra.com/p/135307/innRoad/) Reason for choosing Lodgify The features we're easy to understand, find, and use. The dedicated onboarding support was key to my choice. Review Source Response from Lodgify December 23, 2025 Hi Adam, Thank you for sharing such detailed and valuable feedback. We’re delighted to hear that Lodgify has helped simplify your property management, making tasks more efficient and organized. It’s great to know that features like Stripe integration and multi-listing editing have made a positive impact on your business. We appreciate your honesty about some of the challenges you’ve faced, especially with OTA connectivity timing and the Booking.com sync issues. Your suggestion about a pivot or sleep function is insightful, and we’ll definitely share it with our product team to explore how we can better support hosts during transitional periods. Thank you also for highlighting the importance of dedicated onboarding support — it’s something we’re proud to offer and will continue to prioritize. We look forward to continuing to support you as you build your new hospitality venture. Best Regards, The Lodgify Team AK Abbas K. General Manager Business Supplies and Equipment Used the software for: 2+ years ### "Great product, needs better customer service" November 25, 2025 4.0 Pros Has a full suite of features and products for short term rental and property management. Using calendar and pricing is very easy. Cons The customer service has decreased. Professional plans used to have phone access, but they quietly removed that and only retained it for the Ultimate plan. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Reason for choosing Lodgify Cheaper and seemed to have a great variety of features Review Source Response from Lodgify December 3, 2025 Hi Abbas, Thank you for your detailed feedback! We’re glad to hear you appreciate our full suite of features and find the calendar and pricing tools easy to use. We also value your comments regarding customer service and plan features. Your input has been shared with our team as we continually strive to improve our offerings and support options. Best regards, The Lodgify Team ML Milay L. Owner Real Estate Used the software for: 1-2 years ### "Happy Manager " August 19, 2025 5.0 I like the team and the service, and how quickly they solve things. Sometimes they have to escalate certain issues but usually it works out quickly. Pros I love because it is easy to use and has all the features that one would want in managing properties. Cons Customer service is not available 24/7. Also, there is never a disclaimer when one sets up a service that costs additional, on the charge so you get supposed with it. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify I had used once before and liked it. I felt it was familiar and the sources are easy to use. Review Source Response from Lodgify August 25, 2025 Hi Milay, Thank you for sharing your detailed feedback with us! We’re happy to hear you find Lodgify easy to use and that our team has been helpful in resolving issues quickly. We’re sorry to hear about your concerns regarding customer service availability and unexpected additional charges, that’s not the experience we want our customers to have. Your feedback is very valuable, and we’ll share it with our team to keep improving. Best regards, The Lodgify Team MG Miriam G. Owner Retail Used the software for: Less than 6 months ### "All in one software" October 27, 2025 4.0 Very responsive team but everything is by email for the most part. The representative who did the initial setup call was amazing and was very helpful. Pros I like that it integrates the calendars and payment options and comes with statistics to help me manage the property. Cons Given the location of the property in Costa Rica, my payment options were limited and was not able to use the pay cleaner service. I also wish I ye website builder was more user friendly and that was automatically marketed. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Lodgify Ease of use, covered more items I was looking for Review Source Response from Lodgify November 12, 2025 Hi Miriam, Thank you for taking the time to share your detailed feedback! We’re glad to hear you’ve enjoyed the integration features, payment options, and analytics tools, and that your onboarding experience with our team was so positive. We also appreciate your suggestions regarding the website builder and payment options in Costa Rica. Feedback like yours is incredibly valuable and helps us improve the platform to better meet the needs of all our users. Best regards, The Lodgify Team JW Jillian W. Owner. Leisure, Travel & Tourism Used the software for: I used a free trial ### "Looks good, nice platform. Too complicated " June 12, 2025 4.0 I didn’t have contact with anyone till I cancelled so I can’t tell you what the onboarding experience would have been. Pros I liked the look of the platform and the platform calendar sync feature. I loved the idea of saving me time. Cons It’s way too complicated. Too many features and too many steps to get it all functioning. For me, I lasted a couple of weeks and deleted it and cancelled out of pure frustration. I’m 56, quite tech savvy for my age .. and I couldn’t confidently get it up and running. Switched from [DiBooq for Hosts](https://www.capterra.com/p/10027995/DiBooq-for-Hosts/) Ease of set up and use. They helped me from the start. It does just what you need and nothing more. Review Source Response from Lodgify June 23, 2025 Hi Jilian! Thanks for taking the time to share your experience. We're sorry to hear the platform felt complicated and that you didn’t get the support you needed early on — that’s definitely not what we aim for. If you ever need anything or decide to give Lodgify another try, don’t hesitate to reach out. We’re here to help. Best wishes, The Lodgify Team JS Jason S. Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Happy new client" May 22, 2025 5.0 Very happy with the functions, ease of use, and integrations with Air bnb and VRBO. I would recommend to any other vacation rental owners. Pros Ease of use and calendar. Ability to utilize the app on iphone and ipad. Visibility of customer payments made and remaining balances. Cons The reports are only available with the premium subscription. Sometimes there is a delay in messages received from Air BnB customers. Alternatives considered [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/) Reason for choosing Lodgify Better pricing for the features and functions Review Source Response from Lodgify May 26, 2025 Hi Jason! Thank you for your kind words! We're so glad to hear you're enjoying the ease of use, mobile access, and integration with Airbnb and VRBO. Your feedback about reports and messaging delays is much appreciated and helps us improve. If you need anything else, feel free to reach out. Best wishes, The Lodgify Team GH Greg H. Owner Hospitality Used the software for: 6-12 months ### "I Could Not Live Without Calendar Sync and "Ka-Ching!"" February 13, 2026 4.0 I've gotten used to using the new calendar format and website overall and find it to be a big improvement over the original. Pros Calendar sync. The prevention of double bookings is a HUGE plus. Also, I really like the "Ka-Ching!" sound alert on my cell phone whenever I get a new booking. Makes my day. Cons I wish could accept credit card payments directly for booking.com reservations. Cancellations and no-shows are killing me with no way to collect the cancellation penalties imposed by booking.com. Review Source Response from Lodgify February 23, 2026 Hi Greg, We’re thrilled to hear you’re enjoying our features! Thanks for sharing your feedback about payments and cancellations; we’re always looking at ways to improve these experiences. Reach out anytime if anything comes up! Best, The Lodgify Team RM REBECCA M. Owner Hospitality Used the software for: Less than 6 months ### "The Ideal All-in-One Platform for New and Growing Hosts" February 13, 2026 5.0 Overall, my experience with has been very positive. As a newer host with just one property, I’ve found it to be extremely user-friendly and approachable without feeling overly complicated. It gives me exactly what I need to run things smoothly now, without being overwhelming. At the same time, I really appreciate that it’s built to scale. As I grow, I feel confident the platform can grow with me instead of needing to switch systems down the road. I also value the integrations with other services, like insurance, which help simplify the operational side of hosting and make everything feel more streamlined and professional. Pros I absolutely love . What makes it stand out is that it brings everything together into one unified platform, instead of juggling multiple systems. It makes managing listings across different channels so much easier and far more organized. I especially appreciate how simple it is to track everything in one place without feeling overwhelmed. The fact that it also includes my own direct booking website is a huge bonus and makes my business feel more professional while giving me more control. Overall, it has streamlined my workflow and made managing my rental so much easier. Highly recommend for anyone looking for a centralized, user-friendly solution. Also the customer service has been excellent Cons Initial setup requires some upfront effort to connect all platforms and optimize settings. Once it's done it's great, but getting there takes time. Review Source Response from Lodgify February 23, 2026 Hi Rebecca, We’re so happy to hear that Lodgify has made managing your property easier and more organized! It’s wonderful that your direct booking website and integrations are helping you feel more professional and in control. We know the initial setup can take a bit of effort, so we’re always here to support you every step of the way. If you ever need guidance or have questions as you grow, don’t hesitate to reach out - we’re happy to help. The Lodgify Team AA Adeniyi A. Director Media Production Used the software for: 6-12 months ### "Good value for money " February 14, 2026 5.0 My experience has been great so far, my property has more visibility and it easy to manage, i will argue it is good value for money the customer support has been great as well Pros The ease at which yoy can have your property liested on mamy platforms and onlmy y need to manage it from one Cons Nothing to note at the moment, i will say continous improvement on the general user interface allowing for easier axcess to tools Review Source Response from Lodgify February 23, 2026 Hi Adeniyi, Thank you for taking the time to share your feedback. We’re so glad to hear your experience has been a positive one and that you’re seeing strong value and visibility. We also appreciate your thoughts on continued interface improvements - insights like yours help us keep refining the platform. If anything comes up, please feel free to reach out - we’re always here to help. The Lodgify Team LC Lea C. Owner Hospitality Used the software for: Less than 6 months ### "New STR Owner " February 14, 2026 5.0 I'm brand new to being a STR property owner and even before we closed on the duplex I knew I wanted to list my property on multiple OTA's and make my own direct booking site. I did my research and was the solution I chose. Still getting to know the system! Pros I find it easy to navigate around the platform and customer support has been extremely responsive. I need to dive into the website builder more in order to create a more interactive platform, but I'm glad gives me that opportunity. Cons Lag time exists on email correspondence I receive directly from airbnb to appear in the system. Review Source Response from Lodgify February 23, 2026 Hi Lea, Thank you for sharing your experience, especially as you’re just getting started in the STR world - that’s an exciting step! We’re glad the platform is supporting your multi-channel goals and giving you room to build out your direct booking presence. We also appreciate your note about message delays, as feedback like this helps us continue improving system performance and integrations. If anything comes up while you’re getting to know the system, please feel free to reach out - we’re always here to help. The Lodgify Team MB Mary B. owner, operator Hospitality Used the software for: Less than 6 months ### "Why humans are an asset to Lodgify" September 9, 2025 5.0 My experience with so far has been pleasant. The representative was succinct, detail-oriented, and did a wonderful job presenting information in a way that was easy to understand. They were patient, clear, and professional — a true asset to your company. Pros What impressed me most about was the representative I worked with. They were able to meet me exactly at the point I was at in the process, understand my situation, and then clearly explain and walk me step-by-step through to the point I needed to get to. That human ability to listen, adapt, and guide was what made me a customer today. No amount of automation, tutorials, or knowledge bases could have replaced the clarity and trust that came from that conversation. Cons Nothing yet. My hope is that the type of personal, human-centered experience I had today translates into a long-term business relationship. Review Source Response from Lodgify September 12, 2025 Hi Mary, Thank you for such a thoughtful review! We’re delighted to hear how much our representative’s support meant to you and that the onboarding experience was clear and personal. We truly value building trust and long-term relationships with our customers, and it’s great to know we’re off to a strong start together. Best regards, The Lodgify Team kM katerina M. Mrs Hospitality Used the software for: 6-12 months ### "Logdify a great opportunity for hostes " February 24, 2026 5.0 “A very good application with the ability to create a website for your property and have the booking management of your property. Pros What I appreciate about is having complete control over my property, without any commission charges from third-party platforms.It feels secure when using it. Cons The fact that there isn't a lower charge when you are using some of the service provided through the platform.” Review Source Response from Lodgify March 10, 2026 Hi Katerina! Thank you for sharing your feedback. We’re glad to hear that you appreciate having full control over your property and enjoy the security and flexibility Lodgify provides, including building your own website and managing bookings directly. We also appreciate your note regarding pricing tiers, and we’ll keep this in mind as we continue to explore ways to offer value to all our users. Best, The Lodgify Team YG Yesenia G. Property managment Hospitality Used the software for: Less than 6 months ### "Loving Lodgify " February 13, 2026 5.0 Overall my experience has been great and makes life easier for me as a host. I wish I had used this from the very beginning! Pros We’ve had a great experience using ! The platform is user-friendly and makes managing our property so much easier. From booking management to calendar syncing and payment processing, everything is organized in one place, which saves us so much time. Cons Id say the only thing I have struggled with has been creating my web page for put on google but thats because of my software system Review Source Response from Lodgify February 23, 2026 Hi Yesenia, We’re thrilled to hear Lodgify has made managing your property so much easier! It’s great to know everything - from bookings to calendar syncing - is helping save you time. If you ever need guidance with your website or any other feature, please don’t hesitate to reach out - we’re always happy to help. The Lodgify Team SB Sunil B. Area Manager Retail Used the software for: Less than 6 months ### "Does the job but can be pricey!" July 1, 2025 4.0 Overall, it is a simple, user friendly channel management software that enabled me to manage my listings across multiple channels, and also gave option to create my own website for the rental (which I did not). Pros The most likeable feature of would be it has very simplified and easy ways to create professional looking websites for users like us, hence increasing the potential for direct bookings. Cons Pricing is definitely one of the biggest concern compared to the other competitors in the market who offer more features/customizations and better customer support at a lesser cost than . Review Source Response from Lodgify July 2, 2025 Hi Sunil! Thank you for taking the time to share your detailed feedback. We’re glad to hear you found Lodgify’s website builder simple and effective, and that our channel manager helped you streamline your listings. We also appreciate your honesty regarding pricing and features—your insights are incredibly valuable and help us identify where we can improve. If you ever decide to build your rental website or need any support, please don’t hesitate to reach out. Best wishes, The Lodgify Team SJ Sophia J. Owner Hospitality Used the software for: 1-2 years ### "Basic platform" April 1, 2025 3.0 Meh. Nothing great to review. Just a bland platform with nonspecial bells or sparkles. Pros Ease of use and interactions with all of the booking sites. Cons The added costs for nearly everything othet than absolute bare minimum for the software. Want a simple report..you have to pay more for that, want to see your payment history from a vendor...you have to pay more for that, want to see metrics...you have to pay more for that. For $500 a year..you get zero reports, zero insight, just a basic platform. At minimum we receieve no less than 2 emails about "upgrading our plan" additional hundreds for basic reporting functions that should be included as bare minimum in your software. Often with 3rd party sites..messages do not come over to misisng valuable and important communication from guests. Review Source Response from Lodgify April 6, 2025 Hi Sophia! Thank you for sharing your thoughts. We're glad to hear that you find the platform easy to use and appreciate its interactions with booking sites. We understand your concerns about the additional costs for certain features, and we’re always working to improve the value we provide. If you ever need assistance with any specific features or have questions, please feel free to reach out. We’re here to help! Best wishes, The Lodgify Team ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.