# MemberPlanet Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MemberPlanet Software - reviews, pricing plans, popular comparisons to other Nonprofit products and more. Source: https://www.capterra.com/p/131768/MemberPlanet --- # MemberPlanet Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MemberPlanet ## What is MemberPlanet? memberplanet's full suite of association management tools and chapter-based solutions simplifies membership and day-to-day operations to keep your organization running smoothly. memberplanet's membership features empower you to drive engagement, making it simple to nurture and grow your member, donor, and volunteer base. Collect dues, automate membership renewals, manage events, manage fundraisers, provide website management, provide a seamless experience with API integrations, and send instant communication via text and email. ## What is MemberPlanet used for? [Membership Management](https://www.capterra.com/membership-management-software/)[Association Management](https://www.capterra.com/association-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) Overall rating Based on 264 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 2% Starting price $50 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## MemberPlanet alternatives Highest Rated [4.8 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/) Starting price $1450.00 Per User, Per Month [4.5 (166)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/) Starting price Contact vendor for pricing [4.2 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/) Starting price $113.00 Per User, Per Month [4.2 (515)](https://www.capterra.com/p/42550/ClubExpress/reviews/) Starting price $0.42 Per User, Per Month [View all alternatives](https://www.capterra.com/p/131768/MemberPlanet/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Member Database 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Electronic Payments 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Membership Renewals 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Conveniently automatically renew memberships at the end of subscriptions Member Types 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Handle various types of membership based on groupings Payment Processing 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Credit Card Processing 2.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Accept and process credit card transactions MemberPlanet 71 features Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Process of managing, tracking, and communicating with individuals who are registered to attend an event Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage a group of members established for coordinating plans, programs, or other initiatives Manage and track all internal and external communication conducted via calls, email, text, or chat Software that specializes in managing events such as conferences, conventions and trade shows Centralized database of stakeholders and their contact information such as names, address, phone number etc. Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Accept and process credit card transactions Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Online forums/groups where users can ask questions, share ideas, best practices, etc. Store and organize documents in a centralized system Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Track and collect membership dues Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Manage the enrollment and onboarding of all new members and accepted applications A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Manage location logistics and coordinate the participation of exhibitors or vendors in an event Designed for alumni organizations and associations Activities related to raising money for a specific cause Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage contacts across multiple mailing lists Accounts held by members of an organization Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Handle various types of membership based on groupings Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Registration process to become members by providing relevant information and agreeing to terms Access software remotely via mobile devices Access the system via a mobile application Manage and support multiple languages Create and update newsletter content to increase engagement Book meetings and appointments through a website or digital platform Real-time registration over the web Accept, record, and reconcile financial transactions Adjust communications based on previous interactions or personal preferences Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Raise funds via sponsors and grants Gauge satisfaction and receive information for improvement and success Customize, sell, and distribute tickets Manage volunteer information and direct volunteer resources Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Software that specializes in weddings, public and private parties Get Advice We can help you find the software with the features you need. Features 4.3 (89) 4.3 Based on 89 reviews ## Pricing Value for money 4.5 (87) Free Trial [View pricing plan details](https://www.capterra.com/p/131768/MemberPlanet/pricing/) Essentials $50.00 Flat Rate,Per Month It includes: - 1000 Campaign Emails - 300 Group Texts and Standard Support - Unlimited Survey Responses Pro $100.00 Flat Rate,Per Month It includes: - 5000 Campaign Emails - 750 Group Texts and Prime Support - Unlimited Survey Responses Premium $175.00 Flat Rate,Per Month It includes: - 10000 Campaign Emails - 2500 Group Texts and Prime Support - Unlimited Survey Responses Value for money 4.5 (87) 4.5 Based on 87 reviews ## Integrations [ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ OAuth](https://www.capterra.com/p/172922/OAuth/)[ RestApp](https://www.capterra.com/p/209106/RestApp/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (257) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (257) 4.8 Based on 257 reviews ## User reviews Overall rating 4.7 Based on 264 reviews Filter by rating 5(208) 4(42) 3(9) 2(3) 1(2) Mentioned topic Sorted by most recent HA Hannah A. Treasurer Health, Wellness and Fitness ### "Great Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 10, 2025 It has been very positive. We are very thankful for the prompt and individualized customer service provided! Pros MemberPlanet has had great customer service, and helped facilitate a great conference for our organization. Cons The learning curve was a bit steep for us, but this was a first for our group. \[sensitive content hidden\] was super helpful and the platform is relatively intuitive once you get familiar with the options. Switched from [YM Careers](https://www.capterra.com/p/186894/YM-Careers/) YM was super frustrating and had terrible communication. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Carrie S. C. Statewide Professional Organization Education Management ### "Member Planet Saved My Sanity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2025 Member Planet has streamlined our membership processes and conference registrations, saving us time and freeing us up to focus on other things. Customer service has been amazing! If I have a problem, I hear back almost immediately. Pros Our members found the portal easy to navigate when signing up for our annual conference. It was easy to transfer our membership records from our old system to Member Planet. Cons We wish the website building were a bit more intuitive for transfering our previous content to the new platform. Alternatives considered [Zeffy](https://www.capterra.com/p/220131/Zeffy/) [WildApricot](https://www.capterra.com/p/76116/WildApricot/) Reasons for choosing MemberPlanet Member Planet was a better value. I also asked many colleagues and got their feedback about using Member Planet. Word of mouth! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH John H. Executive Officer Sports ### "Buffalo Creek Gun Club's Stellar Transition to Member Planet" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 14, 2024 At Buffalo Creek Gun Club, we’ve seen it all—from clunky hosting to sleek new tech, and let us tell you: Member Planet hit it out of the park! Our old Java and HTML site was like a vintage car—classic but hard to handle. Enter Member Planet: the modern, intuitive toolkit that turned our web woes into a breeze. Creating our new site was a cinch. The drag-and-drop simplicity and seamless event and member management had us up and running in no time. Integration with Box was a game-changer—goodbye, FTP nightmares! Training our team was a breeze too; within an hour, they were editing pages like pros. For clubs already using Member Planet, transitioning to their website tools is a no-brainer. And if you’re just starting out, buckle up for a user-friendly, feature-packed ride. Two thumbs up from us! Pros Super easy to use, change, add pages and publish a website. (Relatively) Easy to transition to GoDaddy - I'll eventually write some suggested adds for your documentation which worked for us. Easy to train others on how to maintain the website, make changes and publish. Box integration is ideal. Options to store elsewhere (like on GoDaddy via FTP or DropBox) would be fantastic. Cons Inconsistent documentation from the website editor and the support pages. GoDaddy transition is different and needs to be both simplified and made to be consistent across MP. Photo galleries - MP Tech Support says it's not supported and under development, but by making the gallery public and copy/pasting the gallery link in MP, it works "okay". Resolution needs to be improved as we're uploading high resolution photos, but they display as low resolution. I wish the initial photo at the top of each page could be framed or optionally made smaller and not fill the whole page on a full screen display. Again, just a niggle of mine/ours, but the feature would be really helpful. No LIVE tech support - a 5 minute phone call would have eliminated multiple emails and me trying things to get it to work (transition from GD to MP) 5. No global style sheet availability - changing buttons color, text color and border one-by-one is a pain. On simple website like ours, not so bad, but bigger websites may be difficult. Switched from [GoDaddy Website Security](https://www.capterra.com/p/234109/GoDaddy-Website-Security/) [GoDaddy Studio](https://www.capterra.com/p/234995/GoDaddy-Studio/) [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) We needed a new website. Development time, cost and an abundance of MP legacy forms inventory formed the basis of our expanded relationship with MP. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RG Robbie G. Captain - Shoreline Women's Golf Club Recreational Facilities and Services ### "Overkill for some applications, underwhelming on some features" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 February 26, 2024 It is mixed, but now leaning towards negative. I get it "free" because it is provided through my regional golf association. It does one thing well, which is to integrate with another system related to golf. I cannot customize the menu to eliminate all of the things I don't use. I have had multiple problems with broadcasts/emails, which are important to any group - communications! I frequently find problems on the weekend, but can't get anyone to look at anything until Monday. The website feature is marginal - I can make it work - sort of - but it rarely looks very good. Pros It integrates with another system required for our membership/club. Customer service is responsive, but not always able to fix issues in a timely fashion. Cons Website building is cumbersome and difficult to manage/get what you want. Email/broadcast feature is unreliable, it has unsubscribed members for no reason, recently broadcast to certain email systems just breaks, and fixes are taking days/over a week. Unavailable support on weekends, if you find something on Friday, it's not getting fixed very fast Reasons for choosing MemberPlanet Didn't choose it, it is offered to me free, but it hasn't been free in terms of the number of hours I have to spend chasing down problems Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TA Tom A. Executive Non-Profit Organization Management ### "Do your due diligance" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 February 14, 2024 Very, very poor. Aside from the non existent customer service, knowing that they have received $500 in donations and I can't get anyone to tell me where the money will be deposited to our bank acct, plus prior problems in the past, should cause someone to pause. Pros Not much, emails get stuck in spam, texts don't go through, donations don't get posted...customer service response time is poor to non existent. Cons There customer service is beyond poor. I have emailed no less than 10 times, with very canned responses. I called and left a voicemail, no return phone call - been over a week. I was told on an email that they are so backed up that they are not returning phone calls, can't make this up. I've asked for a supervisor to reach out about 10 days ago, no call. Continue to ask for a call in all communications, no one calls. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW Kristine W. Board Member Non-Profit Organization Management ### "Good value and good product for associations and non-profit organizations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 26, 2023 We evaluated several other platforms- this one made the most sense by far, offered them most value and is a solid product! Pros Good first step away from paper and pencil that is easily understood and used by even those not completely comfortable with technology. Team is skilled and helpful. \[sensitive content hidden\] in particular is a superstar on their team. Tools are relatively easy to use and quite intuitive. I would encourage continued solicitation of user feedback and continued focus on user experience to continue to develop and grow capabilities. Cons Very difficult to customize or delete "required" fields. Customer support has strong online library so most things can be solved by a query into that library. Email submissions are also timely- usually within 24 hours. But...sometimes you have to get to someone quicker. Phone calls are sent directly to VM- regardless of which option you choose and response times are sluggish. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RV Rosa V. Gestionnaire Government Administration ### "Logiciel très prometteur et très performant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2023 J'utilise ce logiciel quotidiennement pour mes tâches personnelles et professionnelles. Je suis très heureuse de l'avoir découvert. Pros Ce logiciel est très facile à manipuler malgré ses nombreuses fonctionnalités. Il est rapide performant et très simple à comprendre. Cons Ce logiciel fait intervenir beaucoup d'utilisateurs et le prix est un peu élevé mais les points positifs sont très nombreux. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SI Shamrul I. DMS Operator Telecommunications ### "If you are Manager -You can try this." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 4, 2023 Overall I have experience with Memberplanet is a software platform designed to help clubs, organizations, and associations manage their membership, events, and communication. It offers features such as payment processing, volunteer management, and email communication, and has received both positive and negative feedback from users. Some users have praised its ease of use and versatility, while others have expressed concerns about the platform's user interface, customer support, and reliability. Pros Memberplanet is a software platform designed for clubs, organizations, and associations to manage their membership, events, and communication. Some users have praised Memberplanet for its ease of use and versatility, as it can be customized to fit the specific needs of different groups. Additionally, its features for payment processing, volunteer management, and email communication have received positive reviews from users who appreciate the convenience and efficiency they bring to their organizations. Cons While Memberplanet has received praise from some users for its features and ease of use, others have expressed concerns about certain aspects of the platform. Some users have reported issues with the user interface and navigation, finding it confusing or difficult to use. Other users have raised concerns about the platform's customer support and responsiveness, reporting long wait times or unhelpful responses from support staff. Additionally, some users have reported issues with the platform's reliability, with the platform experiencing outages or technical difficulties that disrupt their ability to manage their membership and events. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jorge A M. Project Manager Civic & Social Organization ### "Too Expensive" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 November 19, 2019 It was never my favorite tool but for $15 monthly I was willing to use. Now we are moving to other tool costing less or the same for much better value. We like TinyHQ, JoinIt . Pros It has lot of features for what you need to manage an organization except accounting. Good emai and event templates. Cons Difficult to use, cluttered, outdated and very expensive. Cost went from $15 for lower package to $50 out of the blue. no added features or benefits with increase. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 27, 2019 Hi Jorge, first and foremost, we want to thank you and your organization for giving our platform a try! We are always adding new functionality and enhancing features within our platform, and you will find information about major updates on our support site under announcements https://support.memberplanet.com/hc/en-us/sections/115004111368-Announcements and our blog https://blog.memberplanet.com/blog/category/new-features. If you have any questions about our features and functionality, please don't hesitate to contact support@memberplanet.com. We wish you and your organization nothing but success! JB Joy B. VP, Board Member (Volunteer) Non-Profit Organization Management ### "Too complicated and not intuitive. Bells and whistles attractive IF you can get to them. " 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 September 12, 2019 Overall, I had high hopes and possibly within the next 6 months (I've been using inside of 2 months) it will improve. Right now I am very disappointed in the lack of ease, efficiency, and ability to get tech support instantaneously. Pros The possibilities for mass communication, web functionality, and e-commerce all in one location as well as a CRM feature for members. Cons There are just too many steps involved in the majority of functions I wish to do. Simply adding a member requires multiple steps to provide all contact information. Multiple sections must be clicked into and out-of to record basic profile information. I have to go to 3 different sections of the navigation menu to enter a new member, record that member's status, print out their member ID card, and then record a payment. My last platform had everything in one screen and made data entry/recording of a contact take less than a minute. With this platform it takes me up to 4 times as long between all of the different tabs I have to get to. It is not intuitive and confusing for any database admin or data entry person. In order to change anything recorded in error, it takes an act of congress to get it changed and the real-time update is not real-time. Reporting features can be delayed making accounting reconciliation a nightmare. Also, this database does not let you include someone without an email. Many of our members share an email with their spouse and do not want to include separate ones. Then the system does not let us enter them. The +name solution prior to the "@" symbol works for some email providers but not all and therefore we are left with a few members unaccounted for in our online portal. The Creating a Packet Function seems good as well but again has such cumbersome features it is useless because I don't have hours and hours to research it, watch the tutorials. Reasons for choosing MemberPlanet I was not the decision maker so I am unsure of this. Honestly though, it has been a nightmare and is making our jobs much more difficult. I am hoping that the technology will match up to the expectations. I know the decision makers had great thoughts and ideas in mind, so far this tech has not delivered. Give it time and hopefully it will improve. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 16, 2019 Hi Joy, we're so sorry to hear you have not had a great experience. Since your organization has a custom workflow, please reach out to our support team by phone at 888-298-8845 for immediate assistance. We can easily help resolve issues for anything recorded in error, and we can absolutely walk through features that you and your admins feel require additional assistance and find a way to expedite. We can also help you navigate to the platform's real-time reports. We understand how difficult it can be to transition from a different platform, and we can assure you, we're here to help! Your comments are very helpful and we will pass them along to our development team to make the experience more intuitive. Many of the features you mentioned will be updated in the near future. [View all Reviews](https://www.capterra.com/p/131768/MemberPlanet/reviews/) Popular comparisons [Daxko Operations vs MemberPlanet](https://www.capterra.com/compare/131768-268006/MemberPlanet-vs-Daxko-Operations)[StarChapter vs MemberPlanet](https://www.capterra.com/compare/57588-131768/StarChapter-vs-MemberPlanet)[Mindbody vs MemberPlanet](https://www.capterra.com/compare/40229-131768/MINDBODY-vs-MemberPlanet)[Brilliant Directories vs MemberPlanet](https://www.capterra.com/compare/131768-133173/MemberPlanet-vs-Brilliant-Directories)[ClubExpress vs MemberPlanet](https://www.capterra.com/compare/42550-131768/ClubExpress-vs-MemberPlanet)[GrowthZone vs MemberPlanet](https://www.capterra.com/compare/124449-131768/GrowthZone-vs-MemberPlanet)[WellnessLiving vs MemberPlanet](https://www.capterra.com/compare/131768-145039/MemberPlanet-vs-WellnessLiving)[Wodify vs MemberPlanet](https://www.capterra.com/compare/131768-159663/MemberPlanet-vs-Wodify)[Novi AMS vs MemberPlanet](https://www.capterra.com/compare/131768-188714/MemberPlanet-vs-Novi-AMS) [ClubRight vs MemberPlanet](https://www.capterra.com/compare/131768-160550/MemberPlanet-vs-Club-Right)[Glue Up vs MemberPlanet](https://www.capterra.com/compare/131768-134209/MemberPlanet-vs-Glue-Up)[MemberLeap vs MemberPlanet](https://www.capterra.com/compare/47310-131768/MemberLeap-vs-MemberPlanet)[Tithe.ly vs MemberPlanet](https://www.capterra.com/compare/131768-154664/MemberPlanet-vs-Tithe-ly-Church-Giving)[iMIS vs MemberPlanet](https://www.capterra.com/compare/15885-131768/iMIS-vs-MemberPlanet)[Neon CRM vs MemberPlanet](https://www.capterra.com/compare/102088-131768/NeonCRM-vs-MemberPlanet)[Gym Assistant vs MemberPlanet](https://www.capterra.com/compare/42753-131768/Gym-Assistant-vs-MemberPlanet)[WildApricot vs MemberPlanet](https://www.capterra.com/compare/76116-131768/WildApricot-vs-MemberPlanet)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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