# Page 6 | PandaDoc Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is PandaDoc the right CPQ solution for you? Explore 1242 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131735/PandaDoc/reviews

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PandaDoc

4.5 (1242)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 6 - Reviews of PandaDoc

## Showing most helpful reviews

Showing 126-150 of 1242 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MS

Misha S.  
COO  
Management Consulting  
Used the software for: Less than 6 months

### "Amazing Software"

November 25, 2024

5.0

It was a great experience that allowed our organization to appear more organized, respectable, and really allowed us to transmit important files to our clients.

Pros

I believe that this software is perfect for anyone that is looking to have a platform for documents that are easy to understand and thorough

Cons

It is not the most intuitive. I would love to have a software that is best to be used with learning the best and effective methods for customers.

Review Source

ZM

Zach M.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "First time user"

March 12, 2025

5.0

Pros

Easy enrollment system and intuitive to understand.

Cons

Nothing least, I was just unfamiliar only using docusign before this.

Review Source

VR

Verified Reviewer  
Reporting Analyst  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "PandaDoc made Easy"

July 11, 2024

4.0

Pros

I like how easy it is to add responses and notes in a document sent electronically.

Cons

Maybe the notification received by the receiving party can be accessed outside the organization.

Review Source

OB

Oliver B.  
Director Partners and Product  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Unzumutbare Preiserhöhung ohne Zustimmung"

May 29, 2024

1.0

Pros

Wir sind langjährige Kunden von PandaDoc und waren bisher zufrieden. Doch im Mai 2024 bemerkten wir eine erhebliche und unerklärliche Erhöhung unserer Rechnung seit März 2024. Diese Erfahrung war äußerst frustrierend und hat unser Vertrauen stark beeinträchtigt.

Cons

Wir sind langjährige Kunden von PandaDoc und waren bisher zufrieden. Doch im Mai 2024 bemerkten wir eine erhebliche und unerklärliche Erhöhung unserer Rechnung seit März 2024. Es stellte sich heraus, dass unsere Benutzerkonten, die seit 2022 vorhanden waren, durch eine Systemaktualisierung dann einzeln berechnet wurden, statt inklusive in einem Paket. Diese Preiserhöhung erfolgte ohne unsere Zustimmung. Trotz mehrfacher Kontaktaufnahme und klarer Kommunikation verweigerte PandaDoc eine vollständige Rückerstattung der unberechtigten erheblichen Zusatzkosten. Der Kundenservice bot nur teilweise Rückerstattungen und keine zufriedenstellende Lösung an. Diese Erfahrung war äußerst frustrierend und hat unser Vertrauen stark beeinträchtigt. Wir hoffen, dass diese Bewertung anderen hilft, vorsichtig im Umgang mit PandaDoc zu sein, und dass das Unternehmen seine Kundenservice- und Abrechnungspraktiken überdenkt.

Review Source

Response from PandaDoc

June 6, 2024

Hi Oliver, Thank you for your honest review, I'm disappointed to hear you had this experience. We'd like the chance to make this right and find out what may have went wrong here regarding the pricing and lack of communication surrounding it. Please feel free to email karah.blandford@pandadoc.com so we can collaborate on a solution. We hope to have the chance to make this right.

Joseph P.  
Marketing Manager  
Accounting  
Used the software for: Less than 6 months

### "Easy document generator!"

September 8, 2024

5.0

Pros

Very easy to create an attractive proposal that entices prospects

Cons

I wish it was a little bit cheaper. As a freelancer, things add up quick

Review Source

HD

Heidelyn D.  
Civil Registry Associate  
Computer & Network Security  
Used the software for: 2+ years

### "PandaDoc Nice Product"

May 27, 2024

5.0

Very reliable, trustworthy, useful, helpful and make your work fast and easy. Very NICE.

Pros

I like how they secure my data using this product very trustworthy.

Cons

Just nothing very smooth to use this product.

Review Source

Response from PandaDoc

June 6, 2024

Thank you for your feedback and support of PandaDoc!

SL

Stephanie L.  
CEO  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "PandaDoc is easy to use! "

December 17, 2024

5.0

Pros

I love the sophisticated, well-designed templates, as well as the ease, design and accessibility of all the buttons and forms.

Cons

I can't think of any cons, everything felt very streamlined and easy to use

Review Source

HM

Harshal M.  
Technical Project Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Implementing PandaDoc"

January 13, 2025

3.0

Pros

easy document and invoice management, contracts are easy to manage

Cons

it had a costly API, so actual software implementation is hard

Review Source

JB

Jacob B.  
Code Enforcement Specialist  
Government Relations  
Used the software for: Less than 6 months

### "One of the Hood Ones"

August 22, 2024

5.0

It was great we got done what we needed in the nick of time

Pros

It was very easy for all of us in the office to ise

Cons

Nothing really. We enjoyed how easy it was

Review Source

IR

Ivana R.  
reviewer  
Computer Software  
Used the software for: 6-12 months

### "Ivana's review"

August 29, 2024

4.0

Very please to use it, and the usage was very easy

Pros

It it easy to generate different types of contracts

Cons

Sometimes some bugs happen during generating contracts

Review Source

SC

Santiago C.  
Operations Analyst  
Computer Software  
Used the software for: 1-2 years

### "PandaDoc Review"

May 6, 2024

5.0

Pros

The thing I like the most about PandaDoc is its integration capabilities with our CRMs. We're able to access customer contract information across multiple platforms and report on this data.

Cons

The thing I liked the least about PandaDoc is the limitations on the roles I can assign to users. I'd like for certain users to only view certain documents but, at least for now, couldn't find a way to do so.

Review Source

Response from PandaDoc

June 6, 2024

Thank you for your feedback and support of PandaDoc!

MJM

Markee James M.  
Encoder  
Computer & Network Security  
Used the software for: 2+ years

### "PandaDoc Very Nice"

May 27, 2024

5.0

Overall experience with this product is 99% useful to make my work easy .

Pros

I like the most in pandadoc is SLL Security Because all data is encrypted at rest with AES-256 and have sophisticated encryption keys management

Cons

Least i like is multiple party signing i do not always use the e signature multiple times.

Review Source

GJ

Gordon J.  
Senior SAP Business One Consultant  
Computer Software  
Used the software for: 6-12 months

### "I quickly did a proposal thanks to the helpof PandaDoc"

June 8, 2024

5.0

Overall, PandaDoc is a great product. I would highly recommend and would probably be using it soon.

Pros

I recently had to do a proposal and after weeks of procrastinating, I finally went on to the internet and searched for proposal templates I could use. Thats when I met PendaDoc and immediately clicked the link to see what I could get. I got a nicely done template that needed me to only change a few things like the logo, and my company name to get the proposal ready. After like one hour of making the necessary edits, my proposal was ready. I believe that PandaDoc was quite easy and straightforward to use. I can't remember needing to use any article or video to learn how to use it. I only needed to input my credit card details to get to use the premium version of PandaDoc. I got like a month of free premium trial to test out PandaDoc. I like this. You get to try premium PandDoc for free for the first month.

Cons

Panda is quite expensive. After my free trial, I got a bill of about 200 dollars, which is quite expensive for me.

Review Source

VR

Verified Reviewer  
Market Research Specialist  
Market Research  
Used the software for: 1-2 years

### "Better than DocuSign"

June 4, 2024

5.0

Pros

PandaDoc gives us more flexibility when it comes to multiple signs needs for our contracts. It lets us edit and update the previous doc without having to create a new one.

Cons

Integration limitation with our current tech stack.

Review Source

VR

Verified Reviewer  
Market Research Specialist  
Market Research  
Used the software for: 1-2 years

### "PandaDoc helped our team closed sales faster"

June 4, 2024

5.0

So far so good, customer support is also attentive to customer's needs.

Pros

I like that we can make revision to PandaDoc easily, and have multiple signatories in one document, which is critical to our organization.

Cons

Nothing really, but if there one thing we would like to improve is it's integration to CRM apps.

Review Source

Response from PandaDoc

June 6, 2024

Thank you for your feedback and support of PandaDoc!

LH

Lucien H.  
VP of GTM  
Information Technology and Services  
Used the software for: 1-2 years

### "PandaDoc is a visually appealing and powerful tool enabling sales teams"

May 12, 2024

5.0

PandaDoc was a fantastic addition to our tech stack after a pretty poor experience with Docusign. It is a must have tool for dynamic sales teams that want to make their contracts far more powerful and visually appealing to customers.

Pros

PandaDoc enables you to create visually appealing beautiful contracts that make a huge difference when it comes to signing. Previously, we used Docusign and the contracts were incredibly boring and now compelling. With Panda, we have beautiful images that enhance the experience and increase the close rate. The integration with Hubspot is fantastic and the workflow automation is powerful. The ability to create templates has saved countless hours and can easily be adapted without needing prior training.

Cons

The challenge with PandaDocs is the limitations not having a native integration with Hubspot. Ideally, you want to have a contract tool built by the CRM but in this case, it relies on an API which does have certain limitations.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Docusign was incredibly inflexible and expensive

Review Source

Response from PandaDoc

June 6, 2024

Thank you for your feedback and support of PandaDoc!

JH

Jamie H.  
Head of Growth  
Computer Software  
Used the software for: 2+ years

### "The best for multi-signature contracts"

May 10, 2024

5.0

Overall PandaDoc saves us several hours a week creating detailed contracts; it integrates with our entire sales tech stack and I can’t recommend it enough.

Pros

Panda doc is super easy to set up and customise. The template creation process is also simple and they have lots of ready-to-use templates too. It makes getting signatures from multiple stakeholders easy and the integrations we’ve set up mean we can very quickly generate contracts from our Deals in Pipedrive

Cons

I’ve not seen anything I don’t like or any limitations of PandaDoc compared to other digital signature/document management tools I’ve used.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Reason for choosing PandaDoc

Partly cost and partly because of recommendations from peers.

Review Source

Response from PandaDoc

June 6, 2024

Thank you for your feedback and support of PandaDoc!

SG

Sharath G.  
Finance Manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "An Amazing Document Management Solution For Business "

June 3, 2024

5.0

Pros

I like the document management features of PandaDoc It comes with amazing electronic signature capabilities It handles workflow management really well

Cons

No issues with PandaDoc. It serves us right.

Review Source

Response from PandaDoc

June 6, 2024

Thank you for your feedback and support of PandaDoc!

SP

Siim P.  
CEO  
Investment Management  
Used the software for: I used a free trial

### "Grest option for creating, sharing, and storing documents. "

September 3, 2024

4.0

Pros

Aside from signing papers, it has other collaborative features built in the tool making it easy to create, share, and store documents.

Cons

It’s a new tool for people in my industry and its not very intuitive out the box so there’s a learning curve.

Review Source

CA

Christian A.  
Manager  
Printing  
Used the software for: Less than 6 months

### "Seamless Integration with CRM tools"

June 5, 2024

5.0

It's an effective tool for streamlining document management processes, particularly for businesses that frequently deal with proposals, contracts, and other documents.

Pros

I really like how PandaDoc integrates with our system. Especially for our Salesforce and Stripe systems. It improves workflow efficiency and collaboration on documents by allowing for real-time edits and comments, which results in better teamwork and productivity. I'll give Panda Doc 8/10.

Cons

Although PandaDoc is integrated into our system, there may be a learning curve for new users, particularly those who are unfamiliar with document management software. But, once you're used to it, it comes in handy.

Review Source

AKA

Anna Kristina A.  
Marketing Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Highly recommended"

June 6, 2024

5.0

Pros

Easy to use, no technical knowledge needed. Easy to update, and keeps our contract signing a smooth process.

Cons

Nothing I can think of as of the moment.

Review Source

PW

Paul W.  
Owner  
Entertainment  
Used the software for: 6-12 months

### "Panda Doc is a Breeze!"

May 23, 2024

5.0

Pros

Seamless integration into our user interface. Trusted security. Brand recognition.

Cons

I am not aware of any problems associated with our implementing Panda Doc.

Review Source

Response from PandaDoc

June 6, 2024

Thank you for your feedback and support of PandaDoc!

Rakesk S.  
Data Entry Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Functional Authentication and very Secure Platform."

April 29, 2024

5.0

Helpful and easy file sharing and the access control and also the report production using the system is easy and great SSL Security options.

Pros

Data easy management through its secure environment is amazing and effective document management Package. Creating valuable and real time data analytics and easy collaboration through the product is impressive.

Cons

No dislike for the documentation solution and on the first implementation it was very easy operation.

Review Source

JL

Jason L.  
Product and Sales Speciallist  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "We could not operate without Pandadoc"

April 19, 2024

5.0

Absolutely fantastic. Panda Doc is a critical part of our business. It has made the sales process far more efficient and created a seamless agreement signing

Pros

Ability to integrate into Hubspot !! Ease of use, tracking and review of documents. Incredibly efficient and fantastic bespoke features

Cons

Hard to think of any really. Maybe that it would be good to have more login seats available for our subscription level

Review Source

Response from PandaDoc

June 6, 2024

Thank you for your feedback and support of PandaDoc!

PM

Prince M.  
Founder  
Construction  
Used the software for: 6-12 months

### "My outstanding experience with PandaDoc. "

February 18, 2024

5.0

Pros

It is simple to generate custom proposals,quotes and contracts with PandaDoc.I can easily create,edit, share and manage documents with PandaDoc.It is possible to sign documents electronically with PandaDoc.

Cons

Everything work perfectly with PandaDoc hence I have nothing to complain.

Review Source

Response from PandaDoc

June 6, 2024

Thank you for your feedback and support of PandaDoc!

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