---
title: "Page 4 | PandaDoc Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 4 - Is PandaDoc the right Contract Management solution for you? Explore 1260 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/131735/PandaDoc/reviews/?page=4"
page_type: "reviews"
language: "en"
publication_date: "2026-11-09"
---

PandaDoc

4.5 (1258)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated November 9th, 2026

# Page 4 - Reviews of PandaDoc

## Showing most helpful reviews

Showing 76-100 of 1258 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AM

Alex M.  
Sales Operations Manager  
Used the software for: 3-5 years

### "Pandadoc is a flexible signing tool"

December 24, 2024

4.0

We used it as a way to present our proposals. It was synced with HubSpot and for 95% of the time it worked very well.

Pros

It is a very flexible product, not unlike Word, it is very easy to adjust and you can add people for signatures. It is quite easy to learn too.

Cons

Legal documents with their various clauses and punctuation are not easy to bring into Pandadoc as the formatting gets lost during the cutover if you are bring Word docs into Pandadoc. I had to change them to PDFs before bringing in, otherwise I would lose the punctuation.

Review Source

Director  
Used the software for: Less than 1 year

### "Pandadoc Review"

February 27, 2025

5.0

Pros

Very easy to use to upload almost any doc to have signed digitally

Cons

I can’t think of anything that is a major deterrent from using it effectively

Review Source

Marketing Executive  
Used the software for: Less than 1 year

### "Streamlined document workflow"

February 7, 2025

5.0

I especially like the smooth flow of the entire document process, from drafting to signing

Pros

The templates and automations greatly speed everything up. CRM and other integrations are also very useful

Cons

The editing interface could definitely be more flexible, and sometimes loading big documents can take way longer than expected

Review Source

Operations Administrator  
Used the software for: 1-3 years

### "Great Value for the software! "

January 30, 2025

4.0

Pros

I like the ability to collaborate on documents.

Cons

You have to cancel the entire document, if you want to make any amendments.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Company decided to take advantage of an introductory offer,

Review Source

Thomas W.  
COO  
Used the software for: 1-3 years

### "PandaDoc has taken our professional branding to the next level."

February 3, 2025

4.0

Overall, PandaDoc has been great for us. It allows use to showcase professional contracts/agreements, as well as help with branding many areas of our business.

Pros

PandaDoc is easy to use and great to accomplish several different roles as a software.

Cons

PandaDoc only offers quarterly or yearly payments/contracts.

Review Source

CXO  
Used the software for: Less than 1 year

### "Panda Doc over Docusign"

January 9, 2025

5.0

I had a very good experience with Panda Doc. One of the easiest products to use.

Pros

How easy it was to navigate and setup agreements for signature.

Cons

A lot of people were not familiar with PandaDoc so it would go unopened in their inbox or would go to spam.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Because of the cost and the features and ease of use for the team.

Review Source

SR

Stephanie R.  
HR Manager  
Used the software for: 1-3 years

### "Easy to use and a quick way to get a document signed"

January 14, 2025

4.0

I use it to send HR documents for employees or other stakeholders to sign, including contracts etc.

Pros

It is easy to use and does what you need it to do, I think it's cheaper than Docusign.

Cons

I do have issues with the email not going through sometimes but that might be our company email, and you can send a link instead.

Review Source

Realtor  
Used the software for: Less than 1 year

### "PandaDoc is quick and easy! A must use. "

January 27, 2025

5.0

Overall, PandaDoc has been extremely easy to use. Signings are typically received through email, where there is a button to complete the signing through PandaDoc. Each field is clearly highlighted, and the user is prompted if there are every any missing fields. Extremely straight forward system.

Pros

How you can read through the document, while seeing the areas that need to be completed, and how quick and easy it is to use.

Cons

I cannot think of any cons for PandaDoc.

Review Source

Gesellschafter  
Used the software for: Less than 1 year

### "Super einzusetzende Software für schnelle Vertragsabschlüsse"

January 9, 2025

5.0

Pros

Pandadoc ist einfach aufgebaut und bietet, im Gegensatz zu einigen Konkurrenten, eine unendliche Anzahl and Signaturen an.

Cons

Der Name Pandadoc - meckern auf hohem Niveau

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Günstigere Tarife bei Pandadoc, unendliche Unterschriften

Review Source

OWNER  
Used the software for: Less than 1 year

### "Rigid and inflexible"

January 16, 2025

1.0

Service requests were answered slowly. Pandadoc did not have the functionality that we required. Pandadocs cancelation poilicy was rigid and unfair.

Pros

Well designed interface. Read the fine print

Cons

Cancellation policy is rigid and unfair. We made the mistake of signing up for a yearly subscriotion. After 30 days we realized pandadoc would not satisfy our needs however, rather than allowing the subscription to be canceled and prorated,

Review Source

Response from PandaDoc

January 29, 2025

Hi Steve, I'm sorry to hear that PandaDoc didn’t meet your needs and that our cancellation policy felt inflexible. I understand how frustrating that can be, and we never want our policies to feel unfair to our customers. Your feedback is important to us, and we’d love the opportunity to learn more about what functionality was missing and how we can improve. If you’re open to a karah.blandford@pandadoc.com—we’d truly appreciate the chance to listen and see if there’s anything we can do to help. We value your time and your business, and we hope to find a way to improve your experience moving forward.

AB

Alex B.  
Managing Director  
Used the software for: 1-3 years

### "Removing contract and quoting human errors"

December 4, 2024

4.0

Pandadoc has revolutionised our quoting and contract process and has eliminated human errors or miscalculations when summing up totals for a contract and its been a great help. Not just for our sales team but also our customer success team too.

Pros

It has hugely improved the way we share quotes and contracts with prospects and customers. Creating a fixed, but customisable quote builder that allows for accurate costings, clearly defined and looks professional.

Cons

It can be fairly complex to setup depending on how you sell your product. We have ended up with 100s of templates and content blocks in multiple currencies and at times can be a little overwhelming.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reasons for choosing PandaDoc

It was really flexible, integrated with our CRM and allowed us to build custom templates and content that fitted with how we sell our product

Review Source

AV

Ashley V.  
Office Manager  
Used the software for: Less than 1 year

### "Great for creating"

February 10, 2025

5.0

I enjoy Panda Docs, it has helped me create professional documents for my clients.

Pros

Creating Documents that are neat and organized.

Cons

I had to self-teach myself on how to create documents.

Review Source

Process Manager  
Used the software for: Less than 1 year

### "Pandadoc Review"

January 24, 2025

3.0

PandaDoc is like that dependable colleague who helps you handle your paperwork so you can focus on the bigger picture. It simplifies the entire document process—from creation to e-signature—and gives you visibility into how people interact with your documents. That said, it’s not perfect. The inability to make edits after sending and the learning curve for certain features can slow you down occasionally.

Pros

PandaDoc offers an intuitive and organized interface, making it easy to create and manage documents. Users with a background in user experience design have praised its well-structured layout.

Cons

Once a document is sent, you’re kind of stuck with it. If you need to make changes or add someone to the recipient list, you have to start over and resend the entire document. This can be a headache if you notice an error after hitting send. Also PandaDoc isn’t the cheapest option out there. The features you get are powerful, but smaller businesses or freelancers might find the price a bit steep, especially if they don’t need all the bells and whistles.

Review Source

Marketing Director  
Used the software for: 3-5 years

### "The best doc app available"

December 13, 2024

5.0

I really like using it. As a marketer it's an absolute pain when your operations team asks you to help them make their legal or sales documents more pretty. PandaDoc makes my job easier.

Pros

After using Adobe Signature and DocuSign, PandaDoc is just simply better. The analytics, real-time feedback, and templates are fantastic. The UI is also very enjoyable to use.

Cons

It's quite pricey, but it's worth it if you need to send lots of contracts.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)[E-Sign](https://www.capterra.com/p/142011/E-Sign/)

We were mostly using Docusign before, but it just didn't provide enough client insight into where they were dropping off. We also wanted some with more template options. Adobe E-sign was also quite limiting.

Review Source

Joe F.  
Associate Professor of Law  
Used the software for: 3-5 years

### "Creating and managing documents is so effortless with PandaDoc."

November 25, 2024

5.0

The experience with PandaDoc has turned to be a greater one than we had anticipated. It has made document creation and management become a lesser labour intensive task. PandaDoc allows us to create documents so easily and quickly. Moreso, its fantastic security tools has been making sure that our sensitive information remain safe.

Pros

PandaDoc is a very flexible product and has been easy to customize to fit the needs at hand for creating specific documents. It has delighted us with its superior data safety functions that has been keeping our sensitive documents and information safe when working on them and sharing them. PandaDoc has an inbuilt e-signing feature that has made it easy to add signatures to documents without having to first print them. It provide us with audit trails that help track all the documents access activities to ensure no unauthorized access is permitted.

Cons

PandaDoc has stayed true to the course giving us no troubles at all. We have not experienced any cons yet.

Review Source

Realtor  
Used the software for: 1-3 years

### "Multifaceted"

November 23, 2024

5.0

PandaDoc helped me keep clients informed and documents signed in no time. I was able to drop other services and save money.

Pros

PandaDoc can be used for e-signature, forms, contacts, notarization, payments and quotes just to name a few. Document templates are the fastest option however the smart editor is also available. Plans include free, starter, business, and enterprise. When billed annually a discount may be applied to some plans. There are many possible integrations including essential services and those I only use on occasion. PandaDoc is import-friendly (accepts multiple file types) and works on almost any device. PandaDoc will notify me when clients have viewed or signed a document and I can even see how long they looked at each page. Sometimes I get a client (buying or selling) who wants the process to be completed very quickly. In those cases, PandaDocs features are helpful. I like that I can set documents up so that clients can check optional lines (or not). I am thankful for the reminder and teamwork capability. I can also select a box to assign to a coworker. Customer service options include a learning center and chatting with a representative through email or instant messaging. PandaDoc is secure and legally binding just like a paper document. Contracts are automatically stored once signed.

Cons

I can only call customer service with a subscription to premium support. If this resulted in lower prices I would put it in the pro column, but PandaDoc costs about the same or more.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Xodo Sign](https://www.capterra.com/p/160894/eversign/)

Reasons for choosing PandaDoc

PandaDoc offered more features and a large discount for anuual billing.

Review Source

Karthika S.  
Senior Data Governance Analyst  
Used the software for: 3-5 years

### "Simple E sign tool"

January 7, 2025

5.0

Overall easy to use for document management.

Pros

It is very easy to get e sign using pandadoc

Cons

Advanced features are reachable only on paid version.

Review Source

Elias W.  
marketing and finance  
Used the software for: 3-5 years

### "reduced work times"

November 27, 2024

5.0

It allows me to have electronic signatures, the process is simpler and very secure because every electronic signature that is made is protected, it facilitates all my work management

Pros

It is a software that has facilitated my entire work style, it helps me a lot to be able to let my work flow better in a more organized way, better managed with my entire work team that works more united and better division of tasks so that everyone collaborates equally

Cons

I can't think of anything bad to say because everything has turned out perfectly

Review Source

Owner  
Used the software for: Less than 1 year

### "its decent"

January 15, 2025

3.0

Overall my experience with it was average to ok

Pros

PandaDoc is easy to use and has many good features

Cons

The cost of it is bit more than other good options

Review Source

Director  
Used the software for: 1-3 years

### "Panda Doc Review - Consulting"

December 13, 2024

3.0

good, I still use them, but do wish they had more of a priority on my needs and questions

Pros

it's affordable and somewhat easy to figure out yet does require some time with it.

Cons

The customer service is not excellent they are all overseas and I had to beg them to setup a call with me to help me figure out some of their more technical features

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reasons for choosing PandaDoc

pandadoc cost was way lower than docusign

Review Source

Zach M.  
Owner  
Used the software for: Less than 1 year

### "First time user"

March 13, 2025

5.0

Pros

Easy enrollment system and intuitive to understand.

Cons

Nothing least, I was just unfamiliar only using docusign before this.

Review Source

Mike D.  
Owner  
Used the software for: 1-3 years

### "#1 in Digital Signature Software"

December 17, 2024

5.0

Pros

Amazing document signer software that does it all

Cons

To be honest, there's nothing I do not like

Review Source

Zoltan S.  
Developer  
Used the software for: 1-3 years

### "The greatest e-sign solution on a budget"

December 17, 2024

5.0

Pros

So easy to set up and get going with document templates, bulk sending of documents to sign, collecting sign-ups to our company. We've used it for massive volumes and has never let us down.

Cons

We sometimes face issues with logging in being very slow.

Review Source

Tim Van W.  
Senior Project Supervisor  
Used the software for: 3-5 years

### "PandaDoc an easier way to create and manage documents."

November 8, 2024

5.0

There is only one word to describe our experience with PandaDoc and that is exceptional. It has made it so easy for us to create and take charge of our documents all from a single platform. Its ease of use makes it really quick for us to create any kind of document that we are in need of.

Pros

The user interface is very clean and I have liked how PandaDoc makes it easy to create and edit any kind of document. PandaDoc offers premium features like e-signature that ease our work of signing documents. It has a document tracking function that allow us to monitor how and where each and every document we have is being used. It has a secure and fast file sharing tool that help us to share documents safely without loosing any of their data.

Cons

PandaDoc could not have been any better than it already is. No part of it that is disliked.

Review Source

Shira A.  
Associate Director  
Used the software for: 1-3 years

### "Low cost document/ digital signature tool"

January 6, 2025

4.0

It’s a good low cost option when you need signatures on legal docs.

Pros

Easy to share files and get signatures like for NDAs.

Cons

Hard to integrate with other tools and saving filing names can be a challenge.

Review Source

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