# Page 4 | PandaDoc Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is PandaDoc the right CPQ solution for you? Explore 1242 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131735/PandaDoc/reviews

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PandaDoc

4.5 (1242)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 4 - Reviews of PandaDoc

## Showing most helpful reviews

Showing 76-100 of 1242 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TW

Thomas W.  
COO  
Marketing and Advertising  
Used the software for: 1-2 years

### "PandaDoc has taken our professional branding to the next level."

February 2, 2025

4.0

Overall, PandaDoc has been great for us. It allows use to showcase professional contracts/agreements, as well as help with branding many areas of our business.

Pros

PandaDoc is easy to use and great to accomplish several different roles as a software.

Cons

PandaDoc only offers quarterly or yearly payments/contracts.

Review Source

DR

Dan R.  
Marketing Lead  
Marketing and Advertising  
Used the software for: I used a free trial

### "Confusing, not enough sends for free trial"

February 14, 2025

2.0

Pros

I liked that it was free to try, and include the ability to send the customer to a page after they signed up.

Cons

I worked for 3 hours to get my contract in, figure out how to use everything, etc. Then I was out of free contract sends (because I was a new user testing everything to make sure it would work went I need to close). I contacted, support but they weren't not able to reset my trial even through I was communicating with them for an hour as I figured out how to use the platform. So it was a waste of my time. I switched to digisigner, and was able to do what I needed and have upgraded to digisigner pro since.

Review Source

BF

Barbara F.  
Owner  
Internet  
Used the software for: 2+ years

### "Reliable and fast. "

November 26, 2024

5.0

Every time I had a great experience, I never got a single disappointment from them.

Pros

I have been using PandaDoc for a few years now, but it still didn't have the whole "glow-up" of their website. It is fast, reliable, and a great way to ensure that contracts run smoothly between the parts.

Cons

I never had a single issue with it. I would add some tools to make it more accessible.

Switched from

[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)

Adobe was a bit too complex for me at that time.

Review Source

JM

Jordan M.  
Corporate Training Manager  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Good Platform for Reviewing and Signing Documents"

June 18, 2025

5.0

Overall, a good platform for reviewing and signing off on documents. No issues experienced when using it.

Pros

I've had a couple vendors used PandaDoc to send documents to sign. Every time I've used it, it has worked fine without any issues.

Cons

No cons as far as I can tell. It worked when I used it the times that I've needed to sign a document sent to me.

Review Source

KJ

Kira J.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "PandaDoc is quick and easy! A must use. "

January 24, 2025

5.0

Overall, PandaDoc has been extremely easy to use. Signings are typically received through email, where there is a button to complete the signing through PandaDoc. Each field is clearly highlighted, and the user is prompted if there are every any missing fields. Extremely straight forward system.

Pros

How you can read through the document, while seeing the areas that need to be completed, and how quick and easy it is to use.

Cons

I cannot think of any cons for PandaDoc.

Review Source

MD

Mike D.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "#1 in Digital Signature Software"

December 16, 2024

5.0

Pros

Amazing document signer software that does it all

Cons

To be honest, there's nothing I do not like

Review Source

Meghann O.  
Manager, Customer Success  
Computer Software  
Used the software for: 1-2 years

### "Fine for small business"

October 17, 2024

3.0

We used it to send over contracts for signature. It was very basic but it worked.

Pros

It was fairly easy to use and you can send pretty much any documents for signature.

Cons

It didn't integrate with our system and reps had too much flexibility.

Review Source

KS

Karthika S.  
Senior Data Governance Analyst  
Banking  
Used the software for: 2+ years

### "Simple E sign tool"

January 5, 2025

5.0

Overall easy to use for document management.

Pros

It is very easy to get e sign using pandadoc

Cons

Advanced features are reachable only on paid version.

Review Source

SA

Sara A.  
Social Media Manager  
Food & Beverages  
Used the software for: 2+ years

### "Effective support for document management and enhancing transparency in correspondence"

July 26, 2024

5.0

Managing documents has become easier with PandaDoc, editing, formatting, adding digital signatures and documentation are done from the same page. It has contributed to increasing transparency in all our dealings.

Pros

PandaDoc is designed in a way that allows us to deal with all digital documents seamlessly. I liked the simplicity of designing the different forms and the automatic insertion of the names of companies or individuals to whom the form is intended to be sent independently so that we can send it to all of them at the same time. It is great that everything is done on the same page, and you can also request approval or review from the officials directly and document their responses before completing the work. It is great that we get immediate notifications of receipt of the document from the other party. PandaDoc helps us send quotes and other requests officially to provide confidence and documentation for all procedures. I liked the ease of requesting the addition of a digital signature as it is done securely and easily and without the need for the other party to have an account on PandaDoc.

Cons

There are no negatives, PandaDoc is very practical and rich in tools that give various documents a unique organization and maintain our brand.

Review Source

VR

Verified Reviewer  
Founder, Owner  
Photography  
Used the software for: 2+ years

### "Wipes the floor with DocuSign"

August 26, 2024

5.0

I use it to send and manage model release forms with my clients. I rely on the multitude of customer fields and flexibility of the platform.

Pros

Easy to adopt and start using. The interface is simple and intuitive. Updates and enhancement are always being implemented. Being able to convert a pdf or word doc to a PandaDoc template is really slick. Easy to add placeholders and template creation speeds up the document creation process. Being able to handle a variety of document types from contracts, proposals and invoices makes it a one stop solution.

Cons

There's no way to edit a document if it's not in a PandaDoc template format. This requires a paid subscription and is challenging for sole proprietorships.

Review Source

AG

Aaron G.  
Director  
Computer & Network Security  
Used the software for: 6-12 months

### "Pandadoc Review"

February 21, 2025

5.0

Pros

Very easy to use to upload almost any doc to have signed digitally

Cons

I can’t think of anything that is a major deterrent from using it effectively

Review Source

SR

Sandra R.  
Office Manager and Adminstrator  
Construction  
Used the software for: 6-12 months

### "My PandaDoc Review"

November 14, 2024

5.0

My overall experience with PandaDoc has been exceptional. I really like the ease of it being emailed to me and being able to sign automatically without having to print.

Pros

I like the ease of opening the file and being able to view it and electronically sign it. I had no issues with signing or it being received on my mobile device.

Cons

The only thing was the print/wording of the document that I opened and no way to make the font bigger.

Review Source

SL

Silviu L.  
Administrator  
Marketing and Advertising  
Used the software for: 1-2 years

### "PandaDoc - documents powerhouse"

September 8, 2024

5.0

PandaDoc helped us go paperless with all our documents, makes managing all the documents and signatures easy to track, send and receive. PandaDoc is saving us a lot of time with printing and scanning documents.

Pros

To be straightforward PandaDoc is easy to use due to its nice and intuitive design and makes all my document easy to manage. I really like it the options to integrate with a lot of payments gateway and CRM. Another thing I want to mention is the responsives and very helpful support team.

Cons

It was not that simple to learn to use it.

Review Source

PC

Paolo C.  
HR Assistant  
Hospitality  
Used the software for: 2+ years

### "An Amazing Document Management Software "

September 7, 2024

5.0

Pros

Unlike DocuSign, PandaDoc offers great features for document management including electronic signing. I like the automation and workflow features and it ensures a smooth way of handling documents. I also like the billing and invoicing capabilities.

Cons

I only have praises for PandaDoc as it hasn't failed.

Review Source

LA

Luis A.  
Process Manager  
Machinery  
Used the software for: Less than 6 months

### "Pandadoc Review"

December 2, 2024

3.0

PandaDoc is like that dependable colleague who helps you handle your paperwork so you can focus on the bigger picture. It simplifies the entire document process—from creation to e-signature—and gives you visibility into how people interact with your documents. That said, it’s not perfect. The inability to make edits after sending and the learning curve for certain features can slow you down occasionally.

Pros

PandaDoc offers an intuitive and organized interface, making it easy to create and manage documents. Users with a background in user experience design have praised its well-structured layout.

Cons

Once a document is sent, you’re kind of stuck with it. If you need to make changes or add someone to the recipient list, you have to start over and resend the entire document. This can be a headache if you notice an error after hitting send. Also PandaDoc isn’t the cheapest option out there. The features you get are powerful, but smaller businesses or freelancers might find the price a bit steep, especially if they don’t need all the bells and whistles.

Review Source

VT

Vincent T.  
President  
Financial Services  
Used the software for: 1-2 years

### "Docusign Killer! Highly Recommended! "

November 19, 2024

5.0

It is an excellent pdf software program. I find it equally comparable to Docusign with a better price point. I highly recommend PandaDoc over its competitors! I am going to be a lifetime customer.

Pros

Very user-friendly and is extremely cost effective!

Cons

Everything has a flaw, however I have yet to find it.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

It was way to expensive for me. Panda has all features I need and is cheaper.

Review Source

ZS

Zoltan S.  
Developer  
Marketing and Advertising  
Used the software for: 1-2 years

### "The greatest e-sign solution on a budget"

December 16, 2024

5.0

Pros

So easy to set up and get going with document templates, bulk sending of documents to sign, collecting sign-ups to our company. We've used it for massive volumes and has never let us down.

Cons

We sometimes face issues with logging in being very slow.

Review Source

AS

Alex S.  
Recruitment Sourcing Specialist  
Human Resources  
Used the software for: 6-12 months

### "Pandadoc Review"

October 11, 2024

5.0

Pandadoc is one of my favorite services that I've used, very reliable.

Pros

What I liked most about Pandadoc was how easy it was to use the system, and how I was able to track when candidates viewed forms.

Cons

What I liked least about Pandadoc was how difficult it was to learn some of the more complex features.

Review Source

AV

ASHLEY V.  
Office Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Great for creating"

February 4, 2025

5.0

I enjoy Panda Docs, it has helped me create professional documents for my clients.

Pros

Creating Documents that are neat and organized.

Cons

I had to self-teach myself on how to create documents.

Review Source

VR

Verified Reviewer  
Cco  
Telecommunications  
Used the software for: 2+ years

### "Great. Even on free plan"

September 18, 2024

5.0

Pros

Plenty of valuable features on the free plan. Simple and intuitive

Cons

The auto allocate field feature doesn’t always ID signature fields. But this is being picky

Review Source

GM

Grace M.  
Front Desk Receptionist Manager  
Higher Education  
Used the software for: 2+ years

### "PandaDoc is a win!"

December 3, 2024

5.0

From the overall easy and quick set-up to the sleek and simple look, I have enjoyed using this system and I would recommend it to others.

Pros

I appreciate the ease of use and fast the forms are to complete! The clean, sleek look is also a plus!

Cons

I honestly can't think of any cons, it's great system!

Review Source

MB

Martin B.  
Co-Founder  
Entertainment  
Used the software for: 1-2 years

### "Great free DocuSign alternative"

September 13, 2024

5.0

PandaDoc helped us sign hundreds of contracts without any hustle. Their pricing model and free tier are very generous and great for startups.

Pros

PandaDoc has solved all of our basic needs with its free tier. Great experience overall.

Cons

The free tier is somewhat limited, but it's done the work. DocuSign is more established and trusted.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing PandaDoc

We've discovered PandaDoc covers all of our basic needs in their free tier and never looked back.

Review Source

AK

Ali K.  
Developer  
Computer Software  
Used the software for: 2+ years

### "Efficient Document Management with a Few Hiccups"

October 22, 2024

4.0

Pros

The ability to create, send, and track documents all in one platform is incredibly convenient. The e-signature feature has streamlined my workflow, saving me time and hassle. It also integrates smoothly with other tools, which is a huge plus.

Cons

My experience with PandaDoc has been mostly positive. It has simplified the process of sending out contracts and getting them signed electronically, which has greatly improved efficiency. I appreciate how easy it is to use, but wish the pricing was more accessible for smaller companies.

Review Source

JB

Jason B.  
CSM  
Accounting  
Used the software for: 1-2 years

### "Easy to integrate with Salesforce and build custom templates"

October 22, 2024

5.0

Easy to use and train new resources. The e-sign and forwarding capabilities makes a major impact.

Pros

Integration with Salesforce Easy to update custom fields Building templates

Cons

Not much, the tool is very easy to use and training new resources was straightforward

Review Source

BW

Brian W.  
IT Director  
Financial Services  
Used the software for: 6-12 months

### "Simple and cost effective"

December 2, 2024

5.0

Pros

It is a simple easy to use esign platform that is offered at a good price point.

Cons

Setting up the templates can be a little difficult at time but overall it is a solid platform for what we need it for.

Review Source

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