# Page 3 | PandaDoc Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is PandaDoc the right CPQ solution for you? Explore 1242 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131735/PandaDoc/reviews --- PandaDoc 4.5 (1242) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 16th, 2026 # Page 3 - Reviews of PandaDoc ## Showing most helpful reviews Showing 51-75 of 1242 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CM Connor M. Account executive Financial Services Used the software for: 6-12 months ### "Solid contract management platform " January 28, 2026 5.0 Overall I love the platform. It’s cost effective and offers the same benefit as any other provider in the space. Pros PandaDoc is a clean and easy to use platform to easily sign clients onto your platform or to your service! Cons The only thing I’ve come across as far a small issue is people aren’t familiar with the platform but that is changing as it becomes more popular. Review Source JG John G. Head of Business Development Accounting Used the software for: 2+ years ### "Get it done with PandaDoc" April 21, 2025 5.0 My overall experience has been positive with PandaDoc. Great UI. Pros easy user interface and easy process to get quotes/contracts out with a link Cons no real issues with PandaDoc. I've had issues creating the quotes. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) pricing and features were important to the company Review Source Joshua M. Sales Account Executive Information Technology and Services Used the software for: 1-2 years ### "Esignature tool" January 22, 2025 4.0 overall, pretty good. I spend a good amount of my day drafting and sending proposals and pandadoc is a good help Pros pandadoc is a solid esignature tool. What I like the most is that it can help you quickly draft and send a contract while also being intuitive for the receiver. Cons not sure, there are some things they can improve though. User friendliness when drafting a new doc is one of them. Review Source AB Alex B. Managing Director Computer Software Used the software for: 1-2 years ### "Removing contract and quoting human errors" November 25, 2024 4.0 Pandadoc has revolutionised our quoting and contract process and has eliminated human errors or miscalculations when summing up totals for a contract and its been a great help. Not just for our sales team but also our customer success team too. Pros It has hugely improved the way we share quotes and contracts with prospects and customers. Creating a fixed, but customisable quote builder that allows for accurate costings, clearly defined and looks professional. Cons It can be fairly complex to setup depending on how you sell your product. We have ended up with 100s of templates and content blocks in multiple currencies and at times can be a little overwhelming. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing PandaDoc It was really flexible, integrated with our CRM and allowed us to build custom templates and content that fitted with how we sell our product Review Source BC Benjamin C. motion et graphic designer freelance Design Used the software for: 1-2 years ### "Une bonne ideé PandaDoc" November 21, 2025 5.0 Très bonne expérience ! Je vais continuer à utiliser PandaDoc pour toutes nos propositions et contrats ! Il a totalement fluidifié notre gestion documentaire. Pros Toutes les fonctionnalités nécessaires sont là : création, partage, suivi en temps réel. J’aime particulièrement les modèles professionnels et les statistiques intégrées, qui facilitent énormément la création de documents. Cons Rien à signaler ! Tout est fluide et l’outil est très simple à prendre en main, je ne regrette pas d'avoir utiliser PandaDoc. Review Source AT Andrena T. ADMIN Financial Services Used the software for: 1-2 years ### "Great for small businesses!" September 9, 2025 5.0 Overall we have been very happy with panda doc we have had it for about 3 years now and minimal issues. Pros We use PandaDoc for our side business we use it heavily for contract signing and to keep up with different companies we have contracts with. It’s super easy to use and manage. Cons I wish it were a little bit easier to use when making new templates or there were more template options you can use to adjust. You can make your own blank template but it does take more time. Review Source EK Ephrem K. Communication Officer Higher Education Used the software for: 6-12 months ### "Gestion documentaire efficace" May 25, 2025 4.0 PANDADOC facilite vraiment la création et la gestion des documents commerciaux comme les devis ou contrats. La signature électronique est super simple à gérer, et le suivi en temps réel est un vrai plus pour rester à jour. Pros LA CRÉATION DE DOCUMENTS PERSONNALISÉS AVEC LES MODÈLES EST HYPER FACILE. LE SUIVI EN DIRECT POUR SAVOIR QUAND UN CLIENT OUVRE OU SIGNE, C’EST TOP. L’INTÉGRA AVEC CRM COMME HUBSPOT OU SALESFORCE REND LE TRAVAIL ENCORE PLUS FLUIDE. Cons LE PRIX PEUT VITE DEVENIR ÉLEVÉ, SURTOUT POUR LES PETITES STRUCTURES OU FREELANCES. ET POUR ACCÉDER AUX FONCTIONNALITÉS AVANCÉES, IL FAUT SOUVENT PASSER À DES PLANS PLUS CHERS, CE QUI PEUT ÊTRE LIMITANT. Review Source AP Abid P. IT Director Education Management Used the software for: 2+ years ### "A good system for document approvals" June 26, 2025 4.0 Pros Easily allows us to sign and track document approvals digitally so that we don't have to manually manage these items. Cons It can be a bit clunky for less tech savvy users, but it does what it does as well as the competition Review Source FEP Frederick Ezekiel P. Legal Secretary Accounting Used the software for: 6-12 months ### "Signature for everyone " July 30, 2025 5.0 Pros Everything is easier, signatures, sending documents. All that ease made us switch to it, and since then, we’ve been satisfied. Cons I don’t see anything bad about it, it lets us easily track the different statuses of documents, sign them, send them, and stay up to date on the different approvals. And all that with the greatest ease. Review Source CF Connor F. People and Culture Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Finally, an e-signature solution equipped with powerful features to scale up productivity." October 14, 2024 5.0 Insanely perfect integration capabilities and documents workflow streamlining. Pros Secure software with everything we needed to create professional documents. Has ready-to-use and customizable templates. Cons Unbeatable value for our business. No complications. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Docusign lacked some features which delayed my work. PandaDoc combines them under one roof. Review Source RM Rian M. Founder Marketing and Advertising Used the software for: I used a free trial ### "A+ Product / B+ Pricing " April 16, 2025 4.0 My overall experience with Pandadoc been good however their pricing definitely increase when you have a team. Pros I really enjoyed Pandadoc before they started prioritizing revenue. However it's a really useful software like Docusign. Cons I don't like how expensive their service is. Review Source BM Brian M. CEO Broadcast Media Used the software for: 2+ years ### "PandaDoc is good for light use" April 20, 2025 4.0 Pros Very cheap/easy-to-use alternative to Docusign, and is collaborative across platforms. PandaDoc also has a great free version with several features that are paid on alternatives. Cons Private email addresses are usually displayed on a signing certificate for both users and their paid version is pretty expensive. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Docusign began to go downhill which led my team and I to look for alternatives. Review Source LS Lisa S. Business Sales Telecommunications Used the software for: 2+ years ### "Great for Business" November 15, 2024 5.0 Overall, we really enjoy using PandaDocs. Their support team is fantastic. They've helped us come up with solutions and workarounds for my teams specific issues. Pros PandaDoc simplifies the process of creating documents quickly and efficiently. In just a few minutes, my sales reps can build a pricing table, draft a business case, add testimonials, and include signature blocks. Once the document is ready, it's essential for our workflow to include the PandaDoc approval process, ensuring that sales reps get managers approval before each quote is sent out. Cons We no longer use the templates. Instead, we customize each contract for our clients directly in Google Docs. As a result, the template feature isn't useful for us. Once a document is in PandaDoc, it can't be edited, and if we spot errors like incorrect dates or names, we have to delete the document and start from scratch. Review Source SP Scott P. Sales Operations Hospital & Health Care Used the software for: 2+ years ### "Solid contracting solution" April 4, 2025 4.0 Overall this is a good solution for your contract needs. Different price points for whatever your business case might be. Easy to use if you have limited time to learn a new software. Pros Easy of use. Really easy to build templates from scratch. Good repository of help articles. Cons No manual save button. Which can be frustrating if you have multiple windows open and the browser doesn't cache. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing PandaDoc We used a consultant that used PandaDoc in the past and it was their recommendation and price point was competitive. Review Source JJ Jonathan J. CXO Computer Software Used the software for: 6-12 months ### "Panda Doc over Docusign" January 8, 2025 5.0 I had a very good experience with Panda Doc. One of the easiest products to use. Pros How easy it was to navigate and setup agreements for signature. Cons A lot of people were not familiar with PandaDoc so it would go unopened in their inbox or would go to spam. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Because of the cost and the features and ease of use for the team. Review Source FN Fariha N. Director, ICT Operations Research Used the software for: Less than 6 months ### "PandaDoc is an essential tool for improving our document management procedures and fostering corporate expansion" August 26, 2024 5.0 PandaDoc's analytics and reporting capabilities have been quite helpful in helping us understand our document processes. Our understanding of customer behavior and preferences is enhanced by the ability to track document views, engagement, and completion rates. This helps us to develop customer contact and document strategies. Pros I loved PandaDoc's comprehensive and user-friendly interface the most as the Director of ICT Operations since it greatly expedites the workflow and document management operations. For handling contracts, proposals, and other business papers, PandaDoc offers an easy-to-use interface that smoothly interacts with a variety of CRM systems. This makes the platform highly effective. Because this integration feature makes sure that all of our business and sales processes are in sync, managing documents manually requires less work overall, increasing team productivity. Cons The mobile experience for PandaDoc may also need some work. Although mobile devices can access the platform, the desktop version's user experience is more responsive and intuitive than that of the mobile version. For team members who must evaluate or approve documents while on the fly, this might be a hassle. Switched from [Zoho Sign](https://www.capterra.com/p/215876/Zoho-Sign/) There might be less customisation choices available with templates and document workflows than with certain other e-signature applications due to the lack of advanced customization. Review Source BG Brian G. Director, Marketing Law Practice Used the software for: 1-2 years ### "PandaDoc - An absolute must have for those firms wanting to save time and improve efficiency " October 18, 2024 5.0 Having PandaDoc is an essential tool for our firm, and has become part of the foundation of our processes and communication with our clients. Pros The ability to use professional templates with ease and send out Client Agreements for review and completion has been extremely helpful. This has replaced a very clunky process of updating a word document and sending as PDF etc. Having a web based product, including an app has allowed our lawyers and sales team the ability to important and timely steps! Cons We have been quite happy with PandaDoc, including all of the regular product update sessions. They appear to listen to their clients and implement positive changes. Review Source KC Kaitlyn C. HR Director Food & Beverages Used the software for: 6-12 months ### "User-friendly and offers creative freedom" February 7, 2025 5.0 Pros I love how user-friendly PandaDoc is. The drag-and-drop editor and templates make it ridiculously easy to create professional-looking docs. Plus, I appreciate the creative freedom it gives me to customize my documents. Cons Sometimes PandaDoc freezes or logs me out unexpectedly which is frustrating - especially when I'm on a deadline. Review Source JC Jamie C. Director Marketing and Advertising Used the software for: 2+ years ### "PandaDoc is solid" June 7, 2025 4.0 Very good experience, and it's a good tool that has a big impact on the bottom line as the more proposals you convert, the more revenue you make! Pros PandaDoc is a easy to use software with good drag and drop features making ti super quick and easy to create good looking proposals Cons Like all of these software, there can be a bit of time lag when editing features and sometimes the formatting can be a little bit challenging. Review Source DP Digna P. Integrative Counsellor Mental Health Care Used the software for: 2+ years ### "Definitely recommend PandaDoc especially for smaller businesses" June 16, 2025 5.0 Pros Very efficient way to review and sign documents and agreements electronically. There is a free plan that has really good features too. Cons On the free plan they have limited how many documents can be signed a month now whereas before it was unlimited. Review Source MT Maximilian T. Gesellschafter Education Management Used the software for: 6-12 months ### "Super einzusetzende Software für schnelle Vertragsabschlüsse" January 8, 2025 5.0 Pros Pandadoc ist einfach aufgebaut und bietet, im Gegensatz zu einigen Konkurrenten, eine unendliche Anzahl and Signaturen an. Cons Der Name Pandadoc - meckern auf hohem Niveau Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Günstigere Tarife bei Pandadoc, unendliche Unterschriften Review Source PI Pathan I. Project and Program Consultant Architecture & Planning Used the software for: 2+ years ### "PandaDoc - Document Management " November 19, 2024 5.0 It makes managing documents easy and improves workflow efficiency. Despite minor challenges with customization and cost, its features are very helpful for business needs. Pros It is user-friendly and makes creating, sending, and signing documents simple and efficient. Its templates save time, and the tracking feature helps monitor document status. Cons Sometimes, the platform can feel slow, especially when handling larger documents. Customizing templates for specific needs can be tricky without advanced knowledge. Also, the pricing may be high for small businesses or startups. Review Source DF Drew F. Director Construction Used the software for: 1-2 years ### "Panda Doc Review - Consulting" December 8, 2024 3.0 good, I still use them, but do wish they had more of a priority on my needs and questions Pros it's affordable and somewhat easy to figure out yet does require some time with it. Cons The customer service is not excellent they are all overseas and I had to beg them to setup a call with me to help me figure out some of their more technical features Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing PandaDoc pandadoc cost was way lower than docusign Review Source DT Deja T. Operations Administrator Media Production Used the software for: 1-2 years ### "Great Value for the software! " January 29, 2025 4.0 Pros I like the ability to collaborate on documents. Cons You have to cancel the entire document, if you want to make any amendments. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Company decided to take advantage of an introductory offer, Review Source CF Carolin F. Assistant Manager Banking Used the software for: 6-12 months ### "Pandadocs saves lot of time " April 13, 2025 5.0 Pros Allows electronic signature for secure legal documents and easy sharing Cons Weak functionalitys in mobiles versions. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.