# Phreesia Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Phreesia Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more. Source: https://www.capterra.com/p/131633/Phreesia --- # Phreesia Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Phreesia ## What is Phreesia? Give patients the power to self-schedule or request appointments from their own device anytime, anywhere with Phreesia’s appointment scheduling tools. The Phreesia platform allows patients to click to schedule an appointment on your website or anywhere a link can be shared. Self-scheduled appointments and requests flow directly into the Phreesia Appointments Hub—your command center for patient appointments. From the Appointments Hub, staff can track and confirm appointment requests and referrals, schedule appointments directly into select PM systems, and monitor patients’ appointment status in real time. ## What is Phreesia used for? [Appointment Reminder](https://www.capterra.com/appointment-reminder-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/) Overall rating Based on 166 user reviews Reviews sentiment Positive 85% Neutral 6% Negative 9% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Phreesia?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.phreesia.com&name=Phreesia) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Phreesia 4.3 (166) VS. [4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/) Starting Price Contact vendor Starting Price $35 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (166) Ease Of Use 4.6 (612) Value For Money 4.2 (144) Value For Money 4.4 (553) Customer Service 4.3 (152) Customer Service 4.6 (579) ## Phreesia alternatives [4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing [3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Highest Rated [4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month [4.2 (32)](https://www.capterra.com/p/228336/NextGen-Enterprise/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/131633/Phreesia/alternatives/) ## Who uses Phreesia? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Confirmations/Reminders 4.6 (71) 70.42% of 71 reviewers that rated this feature as important or highly important Phreesia offers automated appointment confirmations and reminders via email and text, letting you customize timing and messages. Users think this reduces no-shows, saves staff from manual calls, and improves workflow, though some wish for automated phone call options. Patient Intake 4.5 (52) 71.15% of 52 reviewers that rated this feature as important or highly important With this capability, you let patients complete forms electronically before appointments, saving staff time and reducing errors. Reviewers appreciate the seamless EHR integration, customizable forms, and how it streamlines check-in while minimizing staff workload and paperwork. Mobile Access 4.5 (44) 68.18% of 44 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Patient Engagement 4.3 (32) 59.38% of 32 reviewers that rated this feature as important or highly important Allows medical providers to engage patients in a variety of ways to ensure their health. Appointment Scheduling 4.3 (31) 45.16% of 31 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Appointment Management 4.3 (30) 83.33% of 30 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Phreesia 82 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatic reply functionality for incoming messages Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Notify large groups of people simultaneously about important updates. Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Reminders sent via phone voice recordings Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Allow customers to cancel their subscription remotely. Track the status of assets and whether they're checked in or out Manage and track all internal and external communication conducted via calls, email, text, or chat Phreesia offers automated appointment confirmations and reminders via email and text, letting you customize timing and messages. Users think this reduces no-shows, saves staff from manual calls, and improves workflow, though some wish for automated phone call options. Centralized database of stakeholders and their contact information such as names, address, phone number etc. Accept and process credit card transactions Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Store, manage and track all forms in a centralized location Compliant with HIPAA, which sets standards for sensitive patient data protection Information, data and reports that are being tracked over time Checking eligibility of patients for different insurance claims Manage billing and payments for a healthcare provider Communicate using messages within the system Access software remotely via mobile devices Notifications via mobile devices Manage and support multiple languages Manage and support multiple locations Supports practices with multiple healthcare professionals The ability to choose between different appointments in a selection. Track and organize on-call shifts Book meetings and appointments through a website or digital platform Online forms for managing client intake Accept and process online payment transactions Track and organize online shifts Allow communication between the company and patients via messages, SMS, emails, phone, and more Educational and medical resources that are delivered to patients online Allows medical providers to engage patients in a variety of ways to ensure their health. With this capability, you let patients complete forms electronically before appointments, saving staff time and reducing errors. Reviewers appreciate the seamless EHR integration, customizable forms, and how it streamlines check-in while minimizing staff workload and paperwork. Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Tracking, managing, and initiating the transfer of funds for overdue customer payments Accept, record, and reconcile financial transactions Reminders sent for balance/payment due Track and organize physician schedules and pertinent information Manage physician availability and schedules Questionnaire for clients to answer prior to attending appointments. Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the rescheduling of appointments Monitor sales and make necessary adjustment in order to increase demand and revenue Plan availability and assign specific time slots for tasks and resources Send messages via SMS Reminders sent via SMS/text message Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Send, receive, and respond to messages Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.3 (165) 4.3 Based on 165 reviews ## Pricing Value for money 4.2 (144) ### Starting price Contact vendor for pricing Free trial available Value for money 4.2 (144) 4.2 Based on 144 reviews ## Integrations [ athenaOne](https://www.capterra.com/p/98735/athenaOne/)[ AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[ Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[ eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[ ModMed](https://www.capterra.com/p/124590/EMA/)[ Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/)[ Office Practicum](https://www.capterra.com/p/156932/Office-Practicum/)[ Veradigm Practice Management](https://www.capterra.com/p/276109/Veradigm/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (152) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (152) 4.3 Based on 152 reviews ## User reviews Overall rating 4.3 Based on 166 reviews Filter by rating 5(103) 4(38) 3(10) 2(5) 1(10) Mentioned topic Sorted by most recent DT Diana T. Clinical Office Manager Medical Practice ### "Phressia Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 4, 2026 My overall experience with Phressia was very helpful for our HIPPA compliance paper work and patient personal information. Pros Phreesia was very helpful when it came to checking the patient in when they arrived, keeping up with medical records and forms that the patient have to filled out at the time of check in. Cons When the patients filled out the name of the pharmacy, Phreesia had some difficulty transferring to our current EMR. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 10, 2026 Thank you, Diana, for your review and for being a longtime Phreesia partner. We’re happy to hear Phreesia has supported your check-in workflows and helped make arrivals smoother. We also appreciate your feedback about pharmacy name entry. Feedback like yours directly informs how we continue to improve—it's a key reason we invest $120M+ annually in R&D to keep improving our products and user experience to help you solve more problems. We’d love to learn more about what you’re seeing so we can help troubleshoot and share recommended best practices. If you’re open to it, please reach out to your Customer Success Manager or contact our support team so we can review your configuration. If you know a peer or colleague who could benefit from Phreesia, we’d be grateful for an introduction. As a thank you, you can earn $50 per referral (up to $500/year)—just share their info using the link provided: phreesia.com/client-referral-program Thanks again for your partnership and feedback. DR Daphene R. Office Manager Medical Practice ### "Phreesia is the best partner for any medical office" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2025 We have had Phreesia for15 years used is without interface for all that time. Finally have new EMR ECW that interfaces and we still love it. Pros Phreesia support is always there to help and the services they provide make our jobs so much easier. Couldn't do without them so when we went looking for a new EMR Phreesia interface was mandatory before we did any demos. Cons Can't think of anything that is a down side. They are responsive and keep adding services that make our jobs easier Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RO Rhoda O. Office Manager Hospital & Health Care ### "Highly Recommend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2025 Wonderful! My overall experience with Phreesia has been fantastic. Their IT department is quick to respond and troubleshoot any issues efficiently. Our provider representative is knowledgeable, supportive, and always takes the time to educate and assist our team. Pros 1\. Broadcast Messaging 2. Patient Check in is just one click 3. Patient Surveys 4. Pre Registration 5. Balance Due 6. Templates for Email and Text Messaging 7. Total Patient Panel broadcast 8. Payment Assurance 9. Easy to use dashboards 10. Our dedicated Account Executive – Provider Solutions (the ranking could easily be swapped, making Leila #1). This is the first clinic where I’ve used Phreesia, and I’ve found it to be extremely user-friendly and a great all-around solution. I only wish I had the opportunity to use this product sooner! Cons The only drawback is that broadcast messages can’t be sent until the day’s schedule is loaded. It would be helpful to have the ability to send messages in advance. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KG Katherine G. MD Health, Wellness and Fitness ### "Phreesia's unfair "Gotcha" Clause" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 9, 2025 I have been a client of Phreesia for 2 -3 years, and I wanted to cancel my service since I engaged another vendor who provides the same service and more.When I went to cancel my service on April 13, I was told my contract auto-renewed for one year on April 1, and that I needed to cancel 60 days before my contract renewed. All my other third party vendors for Athenahealth allow cancelation either immediately or with no more than 60 days notice. This is a "gotcha " clause which I missed, but I expected some consideration since I have nbeen a client and I was only 13 days over the auto-renewal. This required a Zoom meeting with 3 people to explain the contract and tell me they will have to "take this to their leadership." Really? They need to engage their leadership for simple contract issues with a client? Furthermore, I cannot reset my password as well as change my account information and cancel my ACH without speakign with someone. What kind of modern tech company does that these days? Would not recommend doing business with this company. Pros the original service I subscribed to was QeuDr, which was technology that automatically filled cancelled appointments by texting patients who are on the schedule in the future to ask if they would like to come in earlier. Qeudr was purchased by Phreesia a few years ago. Cons Horrible customer service and "Gotcha" clause in contract requiring cancellation 60 days before annual renewal date. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MJ Martin J. Practice Administrator Medical Practice ### "Daily Phreesia User " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 8, 2025 Very good. it took a lot of education by the staff and a lot of hand holding but in about 90days we had most of the kinks worked out Pros the ability to charge card on file and allowing patients to pay copays and previous balance before setting foot in the building saving a lot of time at check in Cons some of the critical information collected via Phreesia is not transferred to Office Practicum as discreet data where it needs to go. Staff needs to interact with documents and PDF files to get the right information where it needs to be Alternatives considered [Office Practicum](https://www.capterra.com/p/156932/Office-Practicum/) Reasons for choosing Phreesia Phreesia is more robust and has many more functions than the other options we looked at Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Julia M. Receptionist Medical Practice ### "Good System for Practices Starting Out " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 8, 2025 Overall my experience with Phressia was not too bad. It was always nice to be able to take payments in a timely manner. Pros Phreesia was easy to use when checking patients in and taking patient payments, which is especially important when you have a line of patients trying to check in. Cons Some setting were not as user friendly. It was always a hassle to authorize insurance policies when they were not coming up as automatically being verified. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Michael B. dermtologist Hospital & Health Care ### "pretty ok. Some glitches with how user-friendly it is" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 17, 2025 more positive than negative but not amazing. It's good that is integrates, but requires staff assistance for many older patients taking up valuable time Pros ease of use for most patients is good. integration with EMR and PM software is a plus. Older patients struggle Cons very lengthy. Multiple screens, multiple signatures and numerous questions. Not always easy to find how to proceed to next screen, hard for older patients to manage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YS Yolanda S. Managed Care Coordinator Hospital & Health Care ### "PhreesiaReview" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 31, 2025 Awesome! Whenever I have an appointment with a facility that uses Phreesia. The mobile app is very easy to use. Pros the portability of the pads, making it easy to use in office. Also the online feature for privacy. Cons This app is wonderful to use. No complaints Switched from [Athena](https://www.capterra.com/p/155897/Athena/) portability was better with Phreesia for our patients Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MN Mario N. Director of Operations Medical Practice ### "Phreesia just works!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 20, 2025 Phreesia has become an integral partner in the management of my practice. It allows us to focus more on providing quality care to our patients. Pros Phreesia has many tools that saves my practice time, money and worry. Insurance eligibility, payment assurance and appointment all help our practice keep a full schedule and collect balances. Phreesia has been an extremely valuable addition for our practice. Cons Unfortunately no service is one hundred percent and when there is a zone issue, nothing can be done except wait for service to be restored. Alternatives considered [healow Genie](https://www.capterra.com/p/10027242/healow-Genie/) Reasons for choosing Phreesia Phreesia provided an easy to understand interface and work flow. It also had a more reasonable price model. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LC Leigh C. Financial Advisor Medical Practice ### "2 Thumbs up!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2025 Two thumbs up! Way more positives than negatives. Pros I absolutely loved Phreesia. The intake pad when patients would arrive was very user friendly. We could see how far they had gotten and when they would be done on intake. We could verify Insurance through Phreesia. It would tell us co pays due and balances. Cons Some patients would complain that the intake was somewhat lengthy however that could be our practice issue. I know we had added things on there that the Doctors wanted such as psychiatric evaluations. Switched from [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) Managements choice to switch. We were only using Epic and they decided to add Phreesia. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131633/Phreesia/reviews/) Popular comparisons [Pabau vs Phreesia](https://www.capterra.com/compare/131633-140062/Phreesia-vs-Pabau-CRM)[ModMed vs Phreesia](https://www.capterra.com/compare/124590-131633/EMA-vs-Phreesia)[Carepatron vs Phreesia](https://www.capterra.com/compare/131633-195467/Phreesia-vs-Care-Patron)[Tebra vs Phreesia](https://www.capterra.com/compare/129169-131633/Tebra-vs-Phreesia)[PatientNow vs Phreesia](https://www.capterra.com/compare/92269-131633/PatientNOW-vs-Phreesia)[Practice Mate vs Phreesia](https://www.capterra.com/compare/131633-210524/Phreesia-vs-Practice-Mate)[athenaOne vs Phreesia](https://www.capterra.com/compare/98735-131633/athenaOne-vs-Phreesia)[Jane vs Phreesia](https://www.capterra.com/compare/131633-178984/Phreesia-vs-Jane-App) [Nextech EHR & PM vs Phreesia](https://www.capterra.com/compare/122691-131633/Nextech-Practice-vs-Phreesia)[Healthie vs Phreesia](https://www.capterra.com/compare/131633-167439/Phreesia-vs-Healthie)[SimplePractice vs Phreesia](https://www.capterra.com/compare/130710-131633/SimplePractice-vs-Phreesia)[MidexPRO vs Phreesia](https://www.capterra.com/compare/9040-131633/MidexPro-vs-Phreesia)[Noterro vs Phreesia](https://www.capterra.com/compare/131633-164994/Phreesia-vs-SOAP-Vault)[NextGen Office vs Phreesia](https://www.capterra.com/compare/31268-131633/NextGen-Ambulatory-EHR-vs-Phreesia)[IntakeQ vs Phreesia](https://www.capterra.com/compare/131633-147369/Phreesia-vs-IntakeQ-Online-Intake-Forms)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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