# Imprima Virtual Data Room Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Imprima Virtual Data Room the right Virtual Data Room solution for you? Explore 101 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131455/ImprimaVDR/reviews

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Imprima Virtual Data Room

4.5 (101)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Imprima Virtual Data Room

Ease of use

4.1

Customer Service

4.9

## Pros and Cons in Reviews

KK

Karolina K

EXECUTIVE ASSISTANTRenewables & Environment, 11 - 50 employeesUsed the software for: Less than 6 months.

“Support from a Manager (high level of support and commitment, great availability and quick response to all inquiries), also in a polish language, which simplified the communication;“

April 8, 2025

RS

Raul S

AnalystFinancial Services, 2 - 10 employeesUsed the software for: 1-2 years.

“One aspect I found somewhat overwhelming was the numerous notifications you receive for each new questions or new document.“

September 27, 2024

GK

Guido K

Project Management OfficerChemicals, 201 - 500 employeesUsed the software for: More than 2 years.

“Clear interfacing and overall use, this enables relative junior users to be able to correctly upload and interact with the system.“

February 19, 2025

TP

Thilo P

Head of ITFood Production, 11 - 50 employeesUsed the software for: Less than 6 months.

“In some parts the logical structure of the data room is a bit counterintuitive.“

December 29, 2024

RS

Renske S

legal counselReal Estate, 2 - 10 employeesUsed the software for: 1-2 years.

“I'm very satisfied with Imprima Virtual Data Rooms as well as with the project managers who always respond very quickly to our questions and immediately solve our problems.“

December 9, 2024

HG

Hugo G

OwnerFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years.

“As a result I needed some extra customer support.“

July 1, 2024

KT

Karol T

AssociateLegal Services, 51 - 200 employeesUsed the software for: 1-2 years.

“The platform works well, however sending of USBs was unnecessarily prolonged.“

September 12, 2024

BB

Borbala B

Senior AnalystReal Estate, 10,001+ employeesUsed the software for: More than 2 years.

“Not able to filter through questions in the Q&A efficiently“

March 7, 2024

## Showing most helpful reviews

Showing 1-25 of 101 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DV

Dennis V.  
Contractmanager  
Civil Engineering  
Used the software for: 6-12 months

### "Great service"

November 18, 2024

5.0

great service of the imprima people. always available for questions, very helpful.

Pros

great service, quick responses to our questions.

Cons

None, with the necessery training the program was easy to use.

Review Source

JT

Jorn T.  
Partner  
Real Estate  
Used the software for: 2+ years

### "Solid and easy"

January 22, 2024

5.0

Good value of money! Nice support team and good tracking system.

Pros

Setting up the VDR is really easy. As soon as you ordered the VDR the preparations by the Imprima team are done so you can start quickly with setting up your own VDR. If you have set up the VDR on a local drive, the bulk upload is really efficient.

Cons

Not that much - processing the document permissions could be slightly more efficient. But when you want to switch to use the Q&A, you can also kick off with a general buyers group and then later to a more specific group.

Alternatives considered

[Virtual Vaults](https://www.capterra.com/p/167320/Virtual-Vaults/)

Reason for choosing Imprima Virtual Data Room

Familiar for our customers and better pricing.

Review Source

RR

Rianne R.  
Associate  
Financial Services  
Used the software for: Less than 6 months

### "Review VDR"

August 3, 2021

3.0

Service was good, product is inferior to other data room providers.

Pros

Good service, always available, helped we with strange settings within the VDR.

Cons

Not intuitive, hassle to get all the access controls in check. Difficult to rename documents, difficult to move documents around.

Review Source

RS

Renske S.  
legal counsel  
Real Estate  
Used the software for: 1-2 years

### "Excellent product"

December 9, 2024

5.0

I'm very satisfied with Imprima Virtual Data Rooms as well as with the project managers who always respond very quickly to our questions and immediately solve our problems.

Pros

The data room is easy to use and very clear

Cons

Sometimes we experienced difficulties with publishing new files, but it's possible that that was our own fold.

Review Source

RS

Raul S.  
Analyst  
Financial Services  
Used the software for: 1-2 years

### "Excellent Platform if you are in need of a VDR"

September 27, 2024

5.0

Pros

I appreciated IMPRIMA’s user-friendly interface and how easy and straightforward it is to use. The platform’s robust features, especially the structuring of the dataroom, stood out as highly valuable. Their customer support is excellent, and when a problem arises, the staff is quick to assist you.

Cons

One aspect I found somewhat overwhelming was the numerous notifications you receive for each new questions or new document. However, these can easily be turned off in settings.

Review Source

AL

Ali L.  
Global Real Estate and Facility Management  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Great success"

May 19, 2025

5.0

As my first experience using Imprima VDR, it was very user-friendly to work and manage it. Accessing and working with the structure and folders/files were very well designed and oriented. The support services team were wonderful.

Pros

user-friendly, security, structure and support services including fast responses in case of questions.

Cons

Considering my access was not too long, however, I did not have any special issue during my use of the system and everything went well.

Review Source

ME

Marco E.  
Partner  
Investment Banking  
Used the software for: 1-2 years

### "Very good support, good user-interface on platform"

December 4, 2024

5.0

Pros

Availability of support, very good user-interface

Cons

Nothing.

Review Source

TP

Thilo P.  
Head of IT  
Food Production  
Used the software for: Less than 6 months

### "Very good value for money dataroom"

December 29, 2024

5.0

We switched away from Datasite to Imprima and are happy about that move. Datasite was way to expensive in relation to what we need. We did one complete deal now with Imprima and there was no feature that we were missing, for a fracture of the price of datasite

Pros

The personal customer success manager. The relative ease of use.

Cons

In some parts the logical structure of the data room is a bit counterintuitive.

Review Source

KT

Karol T.  
Associate  
Legal Services  
Used the software for: 1-2 years

### "Imprima VDR"

September 12, 2024

4.0

The platform works well, however sending of USBs was unnecessarily prolonged.

Pros

Structure of VDR is clear and flexible.

Cons

VDR didn't cause any problems and everything worked.

Review Source

SR

Stephanie R.  
Corporate counsel Mergers Acquisitions  
Chemicals  
Used the software for: 2+ years

### "Great User experience "

July 29, 2024

5.0

Pros

Easy to use Easy to administrate Easy to feed

Cons

No bad experience to share. Redacting tool is maybe a bit cumbersome but helpful.

Review Source

JN

John N.  
Consultant  
Building Materials  
Used the software for: 2+ years

### "Project Iron data room"

July 28, 2021

4.0

Experience was spoiled by poor customer service at Imprima Amsterdam. Once the customer service support was switcvhed over to London it got much better.

Pros

Available online. Drag and drop file storage

Cons

Multiple touch points required to upload and publish documents. Sending out invitations and selecting file security settings is very slow and cumbersome.

Review Source

JB

Jon B.  
Asset manager  
Real Estate  
Used the software for: 6-12 months

### "DC Emmen"

March 25, 2023

5.0

Good and a very good service if a short follow up is needed

Pros

Easy to set up and adjustable. Good notifications and monitoring with q&a. Very direct and good contact with Hans(Amsterdam) for ‘in-time’ questions and adjustments.

Cons

Perhaps an adjustment of the upload function like some sort of a wetransfer (drop function) and not only on the left side of the interface.

Review Source

AB

Adrienne B.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "Good"

March 3, 2022

5.0

Overall experience is good

Pros

Clear, reasonably easy to use, good support.

Cons

We got complaints of our clients regarding ease of use.

Reason for choosing Imprima Virtual Data Room

Recommended by others

Review Source

CH

Christian H.  
Advisor  
Investment Banking  
Used the software for: 2+ years

### "One of the best virtual data room providers"

February 18, 2021

4.0

Great benefits in managing a virual data room in mergers and acquisition transactions. Customer and user friendly, high market standart.

Pros

Easy to use, great customer supprt, straight forward in daily based usage, high level of security and laibility.

Cons

Compilcated procedure in terms of password creation.

Reason for choosing Imprima Virtual Data Room

Long term collaboration, easy to use, high reliability, great user focus and support.

Review Source

Response from Imprima

March 5, 2021

Hi Christian, We are happy you had a great experience using Imprima VDR, and thanks a lot for sharing that in your review. Regarding the complications in password creation, we are following the industry's best practices to ensure the most security for our platform users. That means that the browser is prevented from saving your password and login information. In some rare cases when the users forget their login credentials, they are required to reset the password to access the system. This is done to ensure that only authorised users access the platform. Best wishes Lidia

WS

Willemijn S.  
Office Manager  
Real Estate  
Used the software for: 2+ years

### "Great customer service"

October 19, 2021

5.0

Good communication with multiple parties, the Q&A is a great feature to have everything under controle during the due dilligence period.

Pros

The customer service is just perfect! We prefer that we are assisted in our own language. It makes it fast and easier to work.

Cons

the costst, we now pay per user that is better than it was before.

Reason for choosing Imprima Virtual Data Room

the Q&A tool

Review Source

NK

Natalie K.  
Manager  
Real Estate  
Used the software for: 2+ years

### "Data room Imprima "

December 29, 2021

4.0

Good platform. Makes it easy to share our documents

Pros

Easy to add many documents at once and simple to invite people

Cons

Permission settings is sometimes difficult to view everything

Review Source

CV

Conrad V.  
Analyst  
Investment Management  
Used the software for: Less than 6 months

### "Excellent value for money"

August 30, 2023

5.0

Pros

Easy to use and great customer service that was very responsive

Cons

User interface could be further developed to a slightly more modern version

Review Source

TT

Tiago T.  
Project Manager  
Real Estate  
Used the software for: 1-2 years

### "Imprima Review"

December 19, 2022

5.0

Pros

It’s a very easy platform that allows the control of information by both parties and has a very easy Q&A process that is important in a Due Diligence Stage

Cons

The upload of some information is sometimes not easy due to the format of the files or the length of the file name

Review Source

MS

Matthijs S.  
Sr. Business Controller V&V  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great system, easy to use. Good support."

April 13, 2022

5.0

Pros

Drag and drop works easy. System is relatively fast. Support is fast and hands on.

Cons

Sometimes there seemed to be a problem whit dragging a document, because of a to long documentname.

Reason for choosing Imprima Virtual Data Room

Advise given from other organisation.

Review Source

OS

Onno S.  
Business controller  
Computer Software  
Used the software for: 1-2 years

### "Good tool!"

November 4, 2022

5.0

Pros

a good tool that helped us to sell the company. When I got stuck the helpdesk was very good and fast (mainly \[SENSITIVE CONTENT\] :) )

Cons

Sometimes the settings are not easy to set up and you need help with that

Review Source

SD

Stone D.  
Assistent  
Real Estate  
Used the software for: 1-2 years

### "Easy to use once you get used to it"

May 21, 2021

4.0

Not easy in the beginning, but once you know it, it is ok to use. The client service is excellent!

Pros

The customer service is very good and very reactive.

Cons

In the beginning, when you are not used to it, it seems not so user friendly. You really need to practice a bit, before understanding how it works to upload and to know what all different steps are. It is not streight forward when you start using it. Sometimes files won't upload as the file names are too long when to many subfolders.

Reason for choosing Imprima Virtual Data Room

Because I am used to Imprima now. And I think the price is better as we have a worldwide contract.

Review Source

AV

Annelies V.  
consultant  
Financial Services  
Used the software for: Less than 6 months

### "Imprima"

March 5, 2021

4.0

Good support, very good that end of contract was signalled, overall solid and reliable product

Pros

Q&A download and answer upload, ease of use for building data tree, viewing who viewed what when

Cons

some features were in the beginning harder to find or less intuitive. After excellent customer service explanation it worked well. Did not like that black line was not included.

Alternatives considered

[Ansarada](https://www.capterra.com/p/130904/Ansarada/)

Reason for choosing Imprima Virtual Data Room

good references

Review Source

Response from Imprima

March 12, 2021

Hi Annelies, Thanks very much for your review. Regarding the Redaction not being included, that has now changed. Now, our advanced Auto and Manual Redaction Tool comes included with every deal. Appreciate your feedback regarding some features being less intuitive to find. Could I ask you to share the details with your account manager? Our tech roadmap is driven by our customers' feedback which allows us to constantly improve our data room platform. Very soon we are releasing a new UI/UX for our Imprima Due Diligence Platform (including the data room) which will include a next-gen UI and simpler common workflows. Best wishes Lidia

BJ

Bart J.  
Business Consultant Corporate Finance  
Financial Services  
Used the software for: 2+ years

### "Easy to use"

January 17, 2024

4.0

Pros

Imprima is easy to use and has a lot of features

Cons

Sometimes in the Q&A the screen freezes (keeps loading)

Review Source

jU

jules U.  
Investment Analyst  
Financial Services  
Used the software for: 6-12 months

### "Imprima VDR"

August 2, 2022

5.0

Pros

Its usability and pricepoint were the most attractive selling points

Cons

The product's UI and UX feels a bit outdated at times

Review Source

JB

Janneke B.  
Analyst  
Investment Management  
Used the software for: Less than 6 months

### "VDR recommendation "

March 11, 2024

5.0

Pros

The simplicity of the dataroom and the support desk was always available to reach.

Cons

A nice-to-have is the possibility to redact pictures.

Review Source

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